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BAs can cover both a breadth and depth of domains, but the way in which most organisations view and leverage Business Analysis does not always match the broader perspective and thinking which BAs can bring. To explore this, we'll look at the BA Core Concepts Model, which views Business Analysis as a "dynamic conceptual system" of related concepts. Combined with a principle driven approach to Business Analysis, we'll discuss how these views can help us better articulate the purpose and value of Business Analysis. Whether you're in an Agile, Waterfall, utterly perfect or monstrously hellish environment, using a systems view of Business Analysis can drive better outcomes for your organisations, your teams, your BA communities - and you too.
A systems view of Business Analysis, or:How Business Analysis can be
really awesome
We can go from this… To this.
BA Core Concepts ModelA dynamic conceptual system which represents the foundations of Business Analysis
Developed by the Core Team for BABOK v3
Definitions as per BAConnection article
A group or individuals with a relationship to the change or solution
(via Flickr)
StakeholdersA group or individuals with a relationship to the change or solution
Can be more than just ‘interest’ and ‘influence’
A controlled transformation of an organisation
(via Flickr)
A controlled transformation of an organisation
Prepare changeProvoke changePrevent change
Change
The part of the environment that encompasses the change
(via Flickr)
ContextThe part of the environment that encompasses the change
Everything relevant to the change, but not the change itselfProvides a way for stakeholders to talk about their relationship to the changeDefines what is relevant ENVIRONMENT
CONTEXT
CHANGE
A problem, opportunity or constraint with potential value to a stakeholder
(via Flickr)
NeedsA problem, opportunity or constraint with potential value to a stakeholder
Needs may come as part of existing contextRequirements are usable representations of needsNeeds feed solutions
The importance of something to a stakeholder in a context
(via Flickr)
ValueThe importance of something to a stakeholder in a context
Importance changes with prioritisationCan be results based (usually, but not always money) or action based (motivation)
A specific way of satisfying a need in a given context
(via Flickr)
SolutionsA specific way of satisfying a need in a context
Satisfy a needAre valuable functionality, characteristics or experiencesForm a new context after change
BA Core Concepts Model
A dynamic conceptual system which represents the foundations of Business Analysis
Business case, impact analysis, user story, use case, fishbone diagram, BPMN etc.
Critical thinking, business acumen, industry knowledge, facilitation, negotiation, etc.
Agile, BABOK, Lean, XEP3, TOGAF, ITIL etc.
Applying the fundamentalsSee the bigger picture
Bring people together
Facilitate shared understanding
Focus on what is valuable
ConceptsPrinciples
Approaches
Competencies
Tools and Techniques
OutcomesStronger, foundational understanding of Business Analysis
Deeper insights and outcomes brought about by better Business Analysis
A shift in the way we view work
Better decision making
Attunement
Enable positive change
Right thing at the right time
(via thinkpurpose)
Thanks.
Daryl ChanConsultant at SMS Management and TechnologyBusiness Analyst for lifeTweets and other ramblings: @darylinabarrelBig thanks to @sci_ba and also the #BACCM
