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This is a broad overview of ShopLocal, its core SmartCircular product, its suite of digital distribution options via SmartDelivery and the newest product called the Shopper Planner Center that is all about unifying and promoting the complete set of store based information, sales, promotions, deals, etc
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LIFE BEYOND A PRINT CIRCULAR
We’re ShopLocal
We’re ShopLocal
• ShopLocal uses innovative digital marketing techniques to connect shoppers with local retailers.
• Key Points:– Pioneered the Use of Online Circulars– Developed first of its kind technology platform for digitizing and
versioning, local DMA print circular data– 375+ Million Visits with 5+ Billion Page Views Annually to
SmartCircular sites– Founded in 1999 and headquartered in Chicago, IL– Owned by Gannett Company, and partnered with PointRoll
ShopLocal is Institutionalized in Retail
ShopLocal is Institutionalized in Retail
THREE KEY TRENDS
9.2.07
• Newspaper circulation has decreased 20 percent over the past decade and is continuing to trend downward1
• Internet usage has increased 80 percent over the past decade and is continuing to trend upward2
• Against traditional media, the Internet possesses 42 percentof the available audience during primetime (7-10pm)3
1 Source: Newspaper Association of America2 Internet Usage and World Population Statistics are for March 31, 2009. 3 Source: National People Meter, comScore Media Metrix 2007
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• Shoppers research and shop onlinebut buy from local store
• Driven by two primary shopping needs: efficiency and convenience
1 BIGresearch, Simultaneous Media Usage Survey, 12/062 Forrester Research “The State of Retailing Online 2008: Marketing Report, May 2008
Average number of hours/month per userA
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Source: ComScore Media Metrics, April 2008
Digital Media is Fragmentedand Now a Website Alone is Not Enough
Digital Media is Fragmentedand Now a Website Alone is Not Enough
2.1 hours
17 minutes
29 hours
Differentiation
From
Competitors
In-Store
Pickup
Shopper
Personaliz
ation
Messaging
By
Segment
Leverag
ing
Leg
acy
Co
nten
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In-Store
Conversion
Customer
CentricityCro
ss
Channel
Marketing
Best Buy Viper Forum
Best Buy Viper Forum
Global
Brandin
g
Buildin
g
New Bra
nd
Manifesto
LeveragingLegacyContent
CustomerCentricity
CrossChannel
Marketing
In-StoreConversion
ShopperPersonalization
MessagingBy
Segment
SHOPLOCALSHOPPER PLANNING CENTER
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Planning Center• Leverage all assets to create a
personalized offer for shoppers• Virtual, Versioned circulars for local
control for merchandisers• Inclusion of content like Clearance
and Closeouts, Store Events etc.
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Planning Center Home Page
Planning Center Home Page
Planning Center Home Page
Planning Center Home Page
Category Subpage
Category Subpage
Product Detail Page
Product Detail Page
Product Availability Page
Product Availability Page
SHOPLOCALDIGITAL MARKETING SUITE
Personalized Weekly Ads Per Shopper
• THE RIGHT MESSAGE(personally relevant products)
• THE RIGHT TIME(when they're searching)
• THE RIGHT PLACE(where they're searching)
Banner Display Ads
Mobile Applications
TargetedLocal Search
Social MediaWidgets Circular Central
Video On Demand
SmartDelivery PlatformConnects with Shoppers at Key Touch Points,
And Drives Them to Local Stores.
Web Service – Data Availability
• Products & Attributes
• Functionality (page flipping, etc.)
Optimization
• Wisdom of Crowds
• User Centric Recommendations
SmartCircularVersioned, Local In-Store Promotions
Publisher Integration
• Demographic
• Behavioral
• Contextual
Wisdom of the Crowds Example
Wisdom of the Crowds Example
1
Shoppers browse the circular ads on Sundayon a SmartCircular site
2
All browsing activitiesare captured producing popularity rankings
3
A PaperBoy banner ad is shown to a shopper on Monday with crowd based rankings
4
All interactions within the ad are captured and used tofurther optimize the ad
5As time passes intra-week, theoptimization rankings continue toupdate to improve ad unittargeting and performance
PaperBoy: Circular Banner Ads
PaperBoy: Circular Banner Ads
• PaperBoy: dynamic, rich-media banner ads that display circular content.
• Includes enhanced features:– Wisdom of Crowds based Optimization– Easy-to-use banner interface– Dynamic refresh of content– Mapping and Shopping Lists – Printable Coupons
• Extensive distribution network including Yahoo, MSN, AOL, Newspaper.com, and many more.
– Consistent Category Tree– Behavioral, Demographic,
Contextual Targeting– Established Distribution
Business Models
Targeted Ad Serving
Targeted Ad Serving
6.28.07
23
2. Later throughout the Y! network, he sees…
1. Tom Bankston of Los Angeles uses Yahoo to research home improvement products, and tools in particular
SmartAd User Experience
SmartAd User Experience
Search & Display Combination = Lift & Reach
Search & Display Combination = Lift & Reach
• Search is more effective than display• Display (banner) ads have greater reach than search• Combined search and display have the greatest impact
Local Search: Targeted Text Ads
Local Search: Targeted Text Ads
JCPenney Women's ApparelBuy Women's Clothing For Work &Play Affordably At JCPenney OnlineJCPenney.com
Current FutureJCPenney Women’s Apparel36 Specials Starting at $7.99, Thru Jan 17 in Indianapolis JCPenney.Weeklyad.com
Ad Copy
Landing Page
SmartDelivery: Mobile Applications
SmartDelivery: Mobile Applications
• Mobile Apps deliver weekly ad circular content to mobile devices.
• Attracts customers who are actively shopping and increases sales conversions.
• Includes enhanced features:• Cohesive Brand Experience• Easy-to-use navigation• Searchable Content• Dynamic refresh of content• Targeted and Personalized• Multiple Languages• Shopping Lists• Alerts and Reminders
SmartDelivery: Widgets
SmartDelivery: Widgets
• Widgets (desktop and web) deliver circular content to computer desktops and to websites like blogs, iGoogle and Facebook.
• Pushes weekly ad promotionsto a targeted audience of shoppers.
• Includes enhanced features:• Cohesive Brand Experience• Searchable Content• Dynamic refresh of content• Targeted and Personalized• Multiple Languages• Shopping Lists• Alerts and Reminders
28
Social Media Text Ads
Best Buy’s Deal of the Week!
$349.99. TOSHIBA Intel® Celeron® Processor. See it at your local Best Buy store. Hurry, deal ends June 6!
Top-rated promotion fromBest Buy online circular
Shopping
Video On Demand Circulars
Video On Demand Circulars
• Video On Demand Circulars delivers circular ad content in a rich, video format.
• Self-selecting audience watches your channel on cable TV.
• Includes enhanced features:• Cohesive Brand Experience• Available on TV 24/7/365• Customizable navigation• Dynamic refresh of content• Geo-Targeted
Circular Central
Circular Central
• Circular Central, a distributable multi-retailer shopping comparison microsite that aggregates the online circulars for top retailers
• Circular Central can be co-branded and connected with www.Publisher.com website.
• Includes enhanced features:• Publisher Co-Branded• Cohesive Retailer Brand
Experience• Searchable Content• Dynamic refresh of content• Shopping Lists• Alerts and Reminders
QUESTIONS?
APPENDIX
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Personalization Engine
Recommended Items: User Centric Recommendations via ClickStream
Wisdom of the Crowds: Crowd Sourced Popularity Rankings
New vs. Returning Users: Able to Trigger Messaging, Features, Site Help
Related Items: Similar Item Attribute Based
Geographic & Language: Item Level + CMS Content