Listening for Understanding

Communicating for Commitment

How to speak so thatPeople want to Listen

Julian Treasure

by -- Nihar Shambharkar

Human Voice is very Powerful

Start WarPromote Peace

Seven Habits to

avoid

Gossip1

Judging2

Negativity3

Complaining4

Excuses5

Exaggeration6

Dogmatism7

Positive ways to think

To Greet or acclaim enthusiastically HAIL

They form a word

H

L

I

A

ntegrity

uthenticity

onesty

ove

be clear and Straight

be Yourself

be your word

wish them well

Amazing Toolbox

Register

Deep voice shows Great Power and Authority

1

Timbre

We prefer voices which are rich, smooth, warm like hot chocolate

2

It is the meta language we use to impart meaningMonotonic people are hard to listen

Prosode 3

Pace defines the emotion

Pace 4

It explains the arousal without changing pace

Pitch 5

More Volume

Volume

Silence

6

Recap

volume

IDEA WORTH SPREADING

Make world

Sound Beautiful

Nihar Shambharkar

Created by --

National Institute of Technology , Trichy

During an Internship by --

Prof. Sameer Mathur

Indian Institute of Management ,Lucknow

(www.IIMintenship.com)