Menat

MENAT IP / O&E presentation 2010

INDUSTRIAL PROJECT HANDLING & Oil/Energy CAPABILITIES IN MENAT


Overview, Group Structure and Market Position

MENAT IP / O&E presentation 2010 3

WE ARE ONE COMPANY WITH TWO STRONG PILLARS

Die Postfür Deutschland

The Logistics Company for the World


DEUTSCHE POST DHL - VISION

Simplifying Services

Sustainable Solutions

Our guiding principle

Our purposeThe Logistics Com-pany for the World

Die Postfür Deutschland

Respect

Results

Our customer promise


Employer of ChoiceInvestment of Choice

Provider of Choice

IMPROVEMENTS ALONG THE THREE BOTTOM LINES


GROUP STRUCTURE 2009

Revenue: €54.5 bn*

Delivers 72 million mail items to 40 million households in Germany

DHL Global Mail largest network for mail distribution worldwide

MAIL

Market leader in air and ocean freight services

Specialist in industrial projects and end-to-end supply chain solutions

One of Europe's leading road freight forwarders

Strong customer base (>50% of Forbes 500)

GLOBAL FORWARDING, FREIGHT

Contract logistics 22.8m square metres of

warehouse space 2,500 facilities Leading provider

of Corporate Information Solutions worldwide

Strong customer base (50% of Forbes 500)

SUPPLY CHAIN

Cross-border express service

Presence in more than 220 countries and territories

4,500 facilities 350 aircraft 36 hubs

EXPRESS

Revenue -€ bn -

186,000 41,000 140,000 100,000

14.4 14.2 13.7 13.6

Employees(approximates)

* Divisional revenues including €-2.7 bn Corporate Centre/Others


One of the world’s leading express parcel providers

World's largestair freight forwarder

DHL - GROUP OVERVIEW

1) Full-container-load and Less than-container-load2) 2007: AT, CH, CZ, IE, PL, BE, NL, ES, PT, IT, DK, SE, NO, FI, FR, UK, HU, DE, US, BR, MX, AR, CA, CO, VE, AU, CN, HK, IN, ID, JP, KR, MY, NZ, PH, SG, TW, TH

Global Market Leader

Annual Revenues: € 41.5 billion (2008 – excludes Mail) Customer base includes >50% of Forbes 500 companies Logistics facilities in more than 4,500 locations, 220 countries and territories More than 281,000 logistic employees

World's largestocean freight

forwarder (in both FCL & LCL1)

One of Europe's leading road freight

forwarders

Worlds largest logistics service

provider

9.3%Global Market

Share

6.4%Global Market

Share

~22%Global International Express

Market Share2)

2.0%European Market

Share

11.9%Global Market

Share


DHL Global Forwarding and DHL Exel Supply Chain presence

DHL Global Forwarding, DHL Exel Supply Chain and DHL Freight presence

DHL Global Forwarding and DHL Freight presence

DHL Global Forwarding presence

Dedicated Oil and Energy Capabilities – World wide

Dedicated Oil and Energy Operations

Oil and Energy Operations Competency Centers


DHL GLOBAL FORWARDING - COVERAGE

NORTH & SOUTH ASIA PACIFIC 10,500 employees 23 countries 298 terminals 19 highly secured

locations

LATIN/CENTRAL AMERICA 3,600 employees 20 countries 123 terminals 7 highly secured locations

NORTH AMERICA 4,800 employees 2 countries 110 terminals 14 highly secured locations

EUROPE incl. EASTERN EUROPEAN COUNTRIES 9,800 employees 32 countries 224 terminals 23 highly secured locations

EMERGING MARKETS 1,500 employees 73 countries 58 terminals 6 highly secured

locations

We have a truly global presence, with skilled employees local to you


Services offered:

– Air freight

– Ocean freight

– Multimodal Transport

– International Supply Chain

– Industrial Projects

– Customs Brokerage

– Transport Control Towers

– Niche (high value, fashion, perishables & F1)

DHL GLOBAL FORWARDING

DHL GLOBAL FORWARDING - INSIGHT

World's largest air freight and ocean freight forwarder

Presence in over 150 countries and territories

30,200 highly qualified employees worldwide

> 810 terminals, warehouses and offices

Air freight annual volume: 4.29m tons

Ocean freight annual volume: 2.8m TEU’s


Services in the Middle East


Middle East Projects Organization

DHL EMA Industrial projects/ O & E Powering Your World Page

MENAT – Industrial Project Structure

Enver MorettiCEO - MENAT

Magesh GanesanVP- Industrial Projects

Stephen AstleyPerformance

Mgmnt

Saudi Arabia Namma Cargo

Vipin ViswanathanHead of IP - Dubai

Rajesh Vaidyanathan

Operations / HSE

JacquelineExecutive Asst

Ramesh Pullikodan

Head of IP- AUH

RajshekharHead of IP - Oman

Deepak DivakaranHead of IP-

Kuwait

Guney GokHead of IP -Turkey

Edmond MishrikyHead of IP - Egypt

NelsonBDM, IP -Bahrain

PascalBDM, IP- Qatar

Troy HerrinIraq

1



Services & Project Offerings


DHL GLOBAL FORWARDING – CORE SERVICES


DHL - SERVICES

• Supply Chain Management• Warehousing• Distribution• Managed Transport

Service• Value Added Services –

e.g. packaging, technical services, procurement

• Customer Information Solutions

SUPPLY CHAIN

Contract Logistics & Industry Solutions

• Air Freight• Ocean Freight• Multimodal Transport• International Supply Chain• Industrial Projects• Customs Brokerage• Transport Control Towers• Niche (high value, fashion,

perishables & F1)

Flexible and customizedroad and intermodal transportation network• Groupage• Part Loads• Full Loads• Rail Transportation• Customs Services• Trade Fairs & Events

GLOBAL FORWARDING, FREIGHT

Air Freight &Ocean Freight Services

Europe-wideTransportation

EXPRESS

Export, Import & Domestic Products

• Same Day Products• Time Definite

• Export - DHL EXPRESS 9, 10.30, 12.00, WORLDWIDE, ENVELOPE & EASY

• Import - DHL IMPORT EXPRESS 9, 10.30, 12.00, WORLDWIDE & FLEX

• Day Definite Products• Domestic Products


Detailed surveys are undertaken for heavy lift and out-of-gauge cargo transports

Assess road conditions, obstructions, bridge/ dock strength and points of access to site

Route Options From Fabrication Yard to Port

ROUTE : A

ROUTE : B

LOCATION: N 02° 57.186’ E 101° 19.015’

0.0 KM

LOCATION: N 02° 57.070’ E 101° 18.577’

1.15 KM, JUNCTION ROUTE

“A” AND “B”

0.3 KM

0.4 KM0.5 KM

0.0 KM

1.15 KM

1.80 KM

2.05 KM

0.1 KM0.5 KM

2.3 KM

3.31 KM3.5 KM

4.2 KM

5.1 KM ON ROUTE “B”

ROUTE A” KM:1.15, AT JUNCTION

Project Planning - Route Surveys


Oil & Gas Refineries and pipelines Liquefied Natural Gas (LNG) plant On- and off-shore construction Drilling rigs

Power and Energy Power stations such as gas/steam/thermal/hydro power plants Sub-stations, power distribution, transmission Engines and turbines

Petrochemical Up- and downstream plants such as hydro cracker/ethylene/

methanol plants Full or part transportation of plants Large-scale installations

Infrastructure projects

Airports Bridges Train and subway systems

Mining Coal, copper Heavy-equipment handling “Green field” mining developments at remote locations

Industrial plants Cement, pulp, paper, fertilizer, desalination plants Industrial factories Turnkey solutions

Project Introduction - Industrial Domains


PROJECT MANAGEMENT

19


EXPERTISE IN OIL & GAS


Visibility and KPI’s

PurchaseOrder

• Line Item 1• Line Item 2• Line Item3• etc

Client Vendor data base?

Vendors• 300 vendors• 25 – 30 countries

Field Engineer

Buyers

Client

DHL Projects

Vendors

Field Engineer

ditto

Expediting Hubs

Expediting Hubs

Expediting Hubs

DHL Project Control

Purchase Order to Vendor

Material request

Expediting P.O. with Vendors

Copy P.O.

Freight movement• Direct, or• assembly Material to destination

Customs To Site

Usually “Onshore” – remote sitesUsually “Offshore – our network

Copy P.O.’s

Material Management for Projects – Visibility & KPI’s


• Specialist global teams providing integrated turn-key forwarding services including:

– project freight management

– project surveys

– design and transport engineering

– material management

– Information technology

• Each projects priority is the health and safety of people, the protection of assets and the protection of the environment

INDUSTRIAL PROJECTS – FACTS & BENEFITS

Industrial ProjectsBasic Facts

Industrial Projects Customer Benefits

• Comprehensive service from a single source with punctual delivery, cooperation and industry expertise

• Regional competence centers

• Efficient transactions using the global network

• Full transparency with our Tracking andTracing system

• Correct handling of heavy lifts, out-of-gauge cargo, time-critical and high-value material

• Combination with all modes of transportation

• Competitive rates for your projects

• Provides logistics consultancy to help customers expand into new markets


INDUSTRIAL PROJECTS

Service Features / Sectors Coverage Customer Need

Project LogisticsManagement

To provide project and risk management

Industry ExpertiseTo provide industry expertise

GLOBAL• Oil & Gas• Petrochemical• Power & Energy

GLOBAL• Risk management plan• Project freight forwarding

services

Transport & LogisticDesign

To provide industrial design and packaging

GLOBAL• Industrial Packing• Multi-modal transport

design

• Industrial Plants• Infrastructure Projects• Mining

• Document process management

• Expediting, including order management, track & trace

• Feasibility studies, route surveys and consulting

Project CargoLogisticsMonitoring

To provide control of freight packaging and handling

GLOBAL• Packaging control• Port/airport handling

supervision

Heavy LoadInstallations

To provide freight forwarding and installation

GLOBAL• Turn-key installation at factory, worksite or project destination


Customised programmes designed for end-to-end visibility and integrated into the customer’s processes

Includes services such as Purchase, Transportation and Vendor Management, Order Monitoring, Buyers’ Consolidation, Supply Chain Event Monitoring and LLP services

Customised:Logistics Management Services

Standardised ocean and air cargo management services with web-based order/item level visibility

Management of transactions from supplier to final delivery

Order/Item level:Ocean and Air Cargo Management

Standardised, systems-driven value-adding packages Access to reports and tools to manage business more effectively

Shipment level:Transportation Plus

Transport-related value-adding services and programmes based on a worldwide network of Control Towers

Dedicated teams using sophisticated automation to monitor and manage performance against customers’ KPIs

Extra scopein logisticsmanagement

Add value to Industrial Projects


Transport Management


INTRODUCTION :-

The Transport Management Plan reflects the critical importance placed by the DHL Global Forwarding on Controlling and Managing the safe Transportation of General and ODC cargo between origin point and destination point with in the Sultanate of Oman and safety of drivers and passengers.This Transport Management Plan is based on the application on the Golden rules for Driving Safely for road operations requirements which shall include the requirement for IVMS monitoring for all transports. As Road Transportation is recognized as the highest risk to personnel in the Onshore Oil & Gas Industry it is important that the risk of major accidents are minimized by the following.

Transport Management procedures including:-

• Driver Selection & Training•Controlled Driving Conditions•Vehicle (Prime Mover & Trailer) Roadworthiness & Maintenance•Route Planning and Selection.


• Prior to loading the following will be checked by the Journey Manager /Convoy Leader:• Validity of Vehicle Registration• Validity of relevant Certifications of Vehicle Compliance.• Validity of drivers HGV Driving Permit /Driver Accreditation Compliance.• Daily Vehicle Check List• Drinking water available on Vehicle• Spare wheels for the Prime mover and Trailer• Tyre Changing Equipment Jacks tools etc• Full Personnel Protective Equipment• Spare Lashing Chains and Fastening equipment• Escort Vehicle• Inspection of lashing arrangements prior departure.• Drivers will be briefed with regards the Route Plan, Rest Points and to follow timings permitted by concerned authorities.•The Journey Plan will be issued for each section of the Journey and this plan will be Strictly Adhered too At every dedicated Rest Point Trailer Lashing are to be checked.

Transportation – Vehicle Check list


Project Planning & Handling ODC

DHL Projects Division ‘in-house’ engineering group offers your project fully engineered technically analyzed solutions for your heavy equipment transportation and site installation using latest generation computer aided design (CAD) software.

Industrial Projects engineers develop load design and technical drawings, load to trailer configurations and specifications, execution method statements and working procedures for heavy cargo movements.


Survey of project site and surrounding environment

Identify and evaluate geographical, meteorological or infrastructural restrictions to project logistics

Nautical Map of Project Site

Feasibility Studies & Mapping


Country Profiles


Sultanate of Oman

Name of Entity : DHL Global Forwarding Co LLC

Contact Details : PB 730, PC 133, DHL Building, Al Khuwair

Muscat, Sultanate of Oman

Telephone : 00968 24470300

Fax : 00968 24480830

Services Provided : Logistics, Freight Forwarding ( Sea / Air /

Road ), Warehousing, Industrial Project

Handling, Customs Clearance, Transportation

Contact Person : Rajan Karia, Industrial Projects Head

Major Seaports : Muscat, Sohar, Salalah

Major Airports : Muscat, Salalah

Market Position : Air Freight : First

Sea Freight : Second

Neighboring Countries : UAE, Saudi, Yemen


PROJECT NAME OMAN

LOCATION

CUSTOMER YEAR VOLS IN

FRT TONS

VALUE

USD

SERVICE SCOPE

OXY

MUKHAIZNA

OILFIELD

DEVELOPMENT

MUKHAIZNA OXY 2008~10 56000FRT 400000 FREIGHT

FROWARDING

HEAVY LIFT

TRANSPORT

PETROFAC

HARWEEL

MUKHAIZNA DODSAL 2007~08

ONGOING

20000FRT 500000 C&F, TRANSPORT,

HANDLING, FRT

FWD

PDO QARNALAM

STEAM

INJECTION

QARNALAM BAHWAN

EXEL

2007~08

ONGOING

40000FRT 320000 CUSTOMS/POR/

BORDER

CLEARANCES &

FACLITATION

MINISTRY OF

ELECTRICITY

NIZWA KEC 2008

ONGOING

6000FRT 65000 DESTUFFING,

TRANSPORT

PDO MARMUL

FLOODING

PROJECT

MARMUL BEC/SNF/

PPC/

2007~2008

ONGOING

16125FRT 570000 ODC & PIPES

DESTUFFING,

PETROFAC

KAUTHER

KAUTHER PETROFAC

PDP

2010 –

ONGOING

80000 FRT 3200000 FREIGHT

FORWARDING,

CLEARANCE,

TRANSPORTATION

TRACK RECORD & EXPERIENCETRACK RECORD & EXPERIENCE


Clearance Process Time Line

Import customs clearance requirements:1. Original Bill of Lading (duly endorsed)2. Original Commercial Invoice3. Original Packing List4. Original Certificate of Origin5. IE Code number6. Copy - Trade licence7. Authorisation Letter8. Decree / Exemption book ( if duty exempted)

Important Remarks1. Customs are off on Thursday / Friday 2. If the vessel arrive Thursday / Friday our operational time line will start on

following Saturday3. The Consignees need to send their original documents 5 daysbefore vessel arrival to each department CSSV4. In case of DDP shipments all relevant contact details/documents to be made

available atleast a week prior to vessel arrival.5. For exempted shipments, clearance time will be increased by a day, subject

to the submission of proper docs allowing for the exemption to be availed. Shipments under temporary import are subject to customs inspection. Hence the customs clearance time frame will be icnreased by a minimum of 3 full working days

6. For shipments which are already under demurrage, please do add a minimum of 3 working days for finance arrangements, subject to advance being made available from consignee.

7. Duty advance to be made available – for duty paid shipments

Delivery Order Collection

DAY 1

Vessel Arrival

DAY 2

Custom Clearance

Port Clearance Delivery planning

DAY 3

Delivery (non PDO, within city limits )

DAY 4

Return Empty Container

DAY 5

Day 1 refers to the day of arrival or the date of availabiltiy of full set documents, as deemed requisite the the authorities concerned


Emirate of Abu Dhabi

Name of Entity : Danzas Abu Dhabi LLC

Contact Details : PO Box 27066 Abu Dhabi, United Arab Emirates

Telephone : +971 2 4452788 Fax : +971 2 4463702 / 4 Services Provided : Logistics, Freight Forwarding ( Sea / Air /

Road ), Warehousing, Industrial Project Handling, Customs Clearance,

TransportationContact Person : Unni Krishnan Major Seaports : Mina ZayedMajor Airports : Abu DhabiMarket Position : Air Freight : First


Neighboring Countries : UAE, Saudi, Bahrain


Name of Client Project Name Destination Freight Ton Start Date End DateSIEMENS-CMS Power Plant Taweelah A1 Abu Dhabi 25000 FT May-99 Jan/Feb 01DODSAL / SIEMENS Taweelah A2 Pipeline-A2 Abu Dhabi 9500 FT Jun-99 Feb-01CMI Condor Project DUBAL Jebel Ali 10000 FT Aug-99 Mar-01SK ENGINEERING Al Ruwais Sulphur Handling Abu Dhabi 55000 FT Feb-00 May-01ABB ADWEA Expansion Powerline Abu Dhabi 6000 FT Jan-01 Dec-02ABB SAE SADELMI Al Ruwais Interconnect Abu Dhabi 10000 FT Feb-01 Jul-01BABCOCK Taweelah A2 Power Plant Abu Dhabi 80000 FT Feb-01 Aug-02ABB ADWEA Commission - Taweelah B2 Abu Dhabi 5000 FT Nov-01 Nov-02ARCO QATAR C/o TECHNIP Al Rayyan Oil Development Project Abu Dhabi 25000 FT Jan-02 Oct-02SIEMENS Schuweihat S1 Power Plant Abu Dhabi 50000 FT Sep-02 Oct-04TECHNIP Takreer ULG / LSGO Project Abu Dhabi 65000 FT Oct-03 Jun-05ABB UTILITIES Shuweihat Water Transm. Scheme Abu Dhabi 15000FT Feb-04 Dec-04CMI BELGIUM Dubal (Kestrel Project) Jebel Ali 10000FT Jan-04 May-04ALSTOM FRANCE Dubal (Kestrel Project) Jebel Ali 15000FT Jan-04 Dec-04SAMSUNG Distric Cooling Tabreed Abu Dhabi 10000FT Apr-03 Oct-04SCHLUMBERGER Oilfield Supplies & Contractor Abu Dhabi N/A Sep-02 OngoingTECHNIMONT/BOROUGE Petrochemical Project Step II Abu Dhabi 2800FT Aug-04 Feb-05

SIEMENS AG PG TNBE PROJECT Abu Dhabi 35000FT Oct-06 Ongoing




Normal Shipment Import Process Time Line- Sea Freight


DAY 1

Vessel ArrivalDAY 2

Electronic submission of docs to customs-customs inspection

Delivery to cnee’s location/--return of emply contr

Import customs clearance requirements:1. Original Bill of Lading (duly endorsed)2. Original Commercial Invoice3. Original Packing List4. Original Certificate of OriginThe original shipping documents to be recd before 07 days of the vessel arrival to arranange for the customs duty exemption( if applicable) no objection from the local agent (if applicable)

Customs Clearance-port charges payment,----delivery planning

DAY 3 DAY 4



United Arab Emirates - Dubai

Name of Entity : Danzas AEI Emirates

Contact Details : PO Box 47814, Jebel Ali Free Zone Dubai, United Arab EmiratesTelephone : +971 4 8811 610 Fax : +971 4 8811 862 Services Provided : Logistics, Freight Forwarding ( Sea / Air /

Road ), Warehousing, Industrial Project Handling, Customs Clearance, Transportation

Contact Person : Vipin Vishwanath, Projects Manager Major Seaports : Jebel Ali, Dubai, SharjahMajor Airports : Dubai, SharjahMarket Position : Air Freight : First


Neighboring Countries : Oman, Saudi, Qatar


Project Experience – Danzas Dubai

Sector Name of the Project Name of clientDetailed Description of

ProjectType of Services provided

O&GENOC - Hydro Treater

Reformer Project

Chiyoda Corporation

Japan

refinery expansion/

upgradtaion project

Customs Clearance, Local Logistics

including Storage & Transportation,

Heavy lift Movements

Industrial/ Power Dubal AlstomCapacity Expansion for

Captive Power plant



Heavy Lift Movements

InfrastructureBurj Dubai,

Palm

Veolia Water

ServicesWater treatment facilties


including Storage & Transportation

Egypt O&G Khalda Petrofac Gas Treatment Unit

Freight Forwarding services

including shipment ex- the ME

region

Algeria O&G In Salah Gas Project PetrofacGas Compression

Facilities

Global Freight Forwarding

Services for the Project

Syria O&G EBLA Gas Project Petrofac Gas Treatment PlantGlobal Freight Forwarding

services for the Project

Syria O&GJihar Development

ProjectPetrofac Gas Treatment Plant

Global Freight Forwarding

services for the Project






DAY 1

Vessel ArrivalDAY 2

B9 (Exemption form) process


Delivery to customer W/H


Import customs clearance requirements:1. Original Bill of Lading (duly endorsed)2. Original Commercial Invoice3. Original Packing List4. Original Certificate of Origin5. Original Signed Iqrar (Declaration)6. Copy – Trade licence7. Copy – Import licence8. Copy – Civil ID copy of Authorized signatory9. Copy – Signatory Authorization for customs10. Authorisation Letter11. Loading Letter12. Copy – Exemption Certificate from IPA ( if duty exempted)

Customs Clearance

DAY 3 DAY 4 DAY 5 DAY 6



Kingdom of Bahrain

Name of Entity : Danzas AEI Intercontinental (Intercol) Bahrain

Contact Details : P.O.Box 56 Manama, Kingdom of Bahrain

Telephone : +973 17 72 8151

Fax : +973 17 72 8187

Services Provided : Logistics, Freight Forwarding ( Sea / Air / Road ), Warehousing, Industrial Project Handling, Customs Clearance, Transportation

Contact Person : Sabu Thomas, Asst General Manager, Operations

Major Seaports : Bahrain

Major Airports : Bahrain



Neighboring Countries : UAE, Saudi


Industrial Project Location Profile ( BAHRAIN ): Experienc

GTX – DUBAL PROJECT .. BAHRAIN TO DUBAI

- Chartering of vessel and local coordination ex vendor to

destination.

- Heavy lifts

GPIC – Plant refurbishing

- Global coordination ex vendors to Bahrain.

- Multimodal deliveries ex EUROPE

- Heavy lifts

Riffa Power Station Refurbishing

Project (REHAB)

- Heavy lift to Switzerland and return






DAY 1

Vessel ArrivalDAY 2






Customs Clearance




Kingdom of Saudi Arabia

Name of Entity : Namma Cargo Services Co. Ltd

Contact Details : P.O.Box 31678, Al-Khobar 31952 Saudi Arabia

Telephone : +966-3-867 2222 Fax : +966-3-867 6888 Services Provided : Logistics, Freight Forwarding ( Sea / Air /

Road ), Warehousing, Industrial Project Handling, Customs Clearance, Transportation

Contact Person : C K Ramadas, Deputy Regional Manager Major Seaports : Riyadh, JeddahMajor Airports : Dammam, Riyadh, JeddahMarket Position : Air Freight : First


Neighboring Countries : UAE, Oman, Yemen


LIST OF CURRENT ARAMCO PROJECTS HANDLED BY NAMMA

Starting

Year

Name of the Project Project Site Nature of Services Material

Origin

Volume

F.Tons

Type or

Plant

Current

Status

2008 Ras Tanura DHT Project for

Samsung/Aramco

Ras Tanura In-kingdom Customs

Clearance & Transportation

Services

Europe, USA

& Far East

50000 Refinery Ongoin

2007 Qurayyah Seawater Plant Project for

Snamprogetti for ARAMCO

Qurayyah In-kingdom Customs


Services

Europe, USA

& Far East

30,000 Desalinatio

n Plant

Ongoing

2006 Ju’aymah Gas Plant Project for

Technical Reunidas INITEC

Juaymah In-kingdom Customs


Services

Europe,

USA & Far

East

100,000 Gas Plant Ongoing

2006 Khursaniyah Producing Facilities –

GOSP & Utilities Project for

Snamprogetti

Khursaniya

h

In-Kingdom Customs


Services

Europe,

USA & Far

East

200,000 Gas Plant Ongoing

2006

Hawiyah NGL Recovery Plant

Project

Hawiyah In-Kingdom Customs


Services

Europe, USA

& Far East

57,000

Gas Plant Ongoing

2006SAUDI ARAMCO Regular General

Cargo - SEA

Dammam,

Jeddah

Seaports,

Dryport &

all Saudi

Land

Borders

In-Kingdom Customs

Clearance and Transportation

Services

Worldwide UnlimitedExisting

Plants

Contract

valid upto

2013





DAY 1

Vessel Arrival

DAY 2

Custom Clearance


DAY 3

Delivery (non PDO, within city limits )

DAY 4


DAY 5

Import customs clearance requirements:1. Original Bill of Lading (duly endorsed)2. Original Commercial Invoice attested from CHAMBER OF COMMERCE3. Original Packing List4. Original Certificate of Origin attested from Chamber of Commerce5. 6. Copy – Commercial Registration7. Authorisation Letter8. Decree / Exemption papers (if duty exempted) to be attached with clearance documents.

Important Remarks1. Customs are off on Thursday / Friday 2. If the vessel arrive Thursday / Friday our operational time line will start on

following Saturday3. The Consignees need to send their original documents 5 daysbefore vessel arrival to each department CSSV4. In case of DDP shipments all relevant contact details/documents to be made

available atleast a week prior to vessel arrival.5. For exempted shipments, clearance time will be increased by a day, subject

to the submission of proper docs allowing for the exemption to be availed. Shipments under temporary import are subject to customs inspection. Hence the customs clearance time frame will be icnreased by a minimum of 3 full working days

6. For shipments which are already under demurrage, please do add a minimum of 3 working days for finance arrangements, subject to advance being made available from consignee.

7. Duty advance to be made available – for duty paid shipments

Day 1 refers to the day of arrival or the date of availabiltiy of full set documents, as deemed requisite the authorities concerned


Qatar

Name of Entity : DHL Global Forwarding Qatar

Contact Details : P.O.Box 24724, Doha - Qatar

Telephone : + 974 4329810

Fax : +974 4317220

Services Provided : Logistics, Freight Forwarding ( Sea / Air / Road ), Warehousing, Industrial Project

Handling, Customs Clearance, Transportation

Contact Person : Mafaz Mohideen, Sales Manager

Major Seaports : Doha

Major Airports : Doha



Neighboring Countries : UAE, Bahrain


Starting

Year

Name of the Project Project

Site

Nature of Services Material

Origin

Volume

F.Tons

Type or

Plant

2008 nRas Laffa for ABB Ras

Laffan

Customs Clearance &

Transportation Services

Europe, 50000 Refinery

2008 Qatar Petroleum - Dodsal Doha Clearance &

Transportation Services

Far East 30,000 Petroleum

Plant

2010 Victoria Desalination Doha Freight Forwarding,

clearance , transportation

Doha 80000 Desalinati

on

2010 QAFCO 5 Doha Frieght Frowarding ( air

freight ) clearance

Various 90000 Fertiliser

2010 QP / Petrofac Doha Frieght Frowarding ( air

freight ) clearance

Various 300000 Petroluem

2009 /

2010

Olefins Ras

LAffan

Freight Frowarding Various 28000 Petroleum






DAY 1

Vessel Arrival

DAY 2 & 3

Custom Clearance


DAY 4

Delivery

DAY 5


DAY 6

SEA –IMPORT CUSTOM CLEARANCE REQUIREMENTS 1. ORIGINAL BILL OF LADING DULY ENDORSED2. ORIGINAL INVOICE & CERTIFICATE OF ORIGIN / PACKING LIST *****3. **** NEEDS TO BE ATTESTED BY CHAMBER OF COMMERCE AT ORIGIN –IF NOT PENALTY IS APPLICABLE4. IMPORT CUSTOMS REGISTRATION #5. FREIGHT INVOICE

NOTES1. WEEKEND HOLIDAYS FRIDAY / SATURDAY2. ALL DOCUMENTS TO BE GIVEN IN ADVANCE3. DDP SHIPMENTS DUTY TO BE PREFUNDED4. DUTY EXEMPTION SHPTS – RFR TO BE GIVEN5. FREE DAYS 7-10 DAYS STD EQUIPMENT , 3 DAYS SPECIAL

EQUIPMENT6.IF DOX NOT LEGALISED LEGALISATION CHARGES TO BE PAIDLEGALISATION TO BE DONE ONLY AT QATAR EMBASSY / COUNSILATE

Guidelines for perparing documents



Kuwait

Name of Entity : DHL Global Forwarding Co WLL

Contact Details : Block 1, Plot 16 Ardhiya, PO Box 2358. Safat

13024, Kuwait.

Telephone : +965 4346300

Fax : +965 4346335


Contact Person : Deepak Divakar, Manager – Industrial Projects

Major Seaports : Shuweik, Shoiba

Major Airports : Kuwait



Neighboring Countries : Iraq, Saudia

Kuwait – A Gate way to Iraq

Gatewat to Iraq


BS 160

SAIPEM / KOC

Volume : 380000

Shipping Period : August 2009 – ongoing

GC 7,8, 21

SAIPEM / KOC

Volume : 38000

Shipping Period : August 2009 – ongoing

KSC Installation BS 131 Project

Client: Snamprogetti

Cargo Volume: 210,000 frt

Shipping Period: February 2004 to ongoing

Gas Lift Distribution System

Sabriyah & Raudhaan Fields

Client: Snamprogetti


Shipping Period: March 2004 to ongoing

Abdally to Sulaibah Pipeline

Client: Mushrif Trading Company


Shipping Period: Feb 2003 to March 2004

ABJ Engineering

Client : Saudi Kayan

Shipping Period : May 2008






DAY 1

Vessel ArrivalDAY 2






Customs Clearance




Egypt

Name of Entity : DHL Global Forwarding

Contact Details : Building 19, District 7 Sheraton Buildings,

Heliopolis, Cairo, 11361 - Egypt

Telephone : +20(2) 26969 888

Fax : +20(2) 26969 989


Contact Person : Edmond Mishriky , Head Industrial Projects

Major Seaports : Alexandria, Sokhna

Major Airports : Cairo, Alexandria



Neighboring Countries : UAE, Saudi, Yemen


El Arish Power Station

Client : Fincanteri & Nuovo Pignone

Sogea Abukir Power Station

Petrobel

Thales (For Civil Aviation) Radar & Equipment

Egypt Metro Subway

Sofrevia for Civil Aviation for Thomson ( CSF )

US AID Grant (Nortel Networks – 15 Centrals)

Telecom Egypt (Nortel Networks – 8 Centrals)






DAY 1

Vessel Arrival

DAY 2 & 3

Custom Clearance


DAY 4

Delivery

DAY 5


DAY 6

SEA –IMPORT CUSTOM CLEARANCE REQUIREMENTS 1. ORIGINAL BILL OF LADING DULY ENDORSED2. ORIGINAL INVOICE & CERTIFICATE OF ORIGIN / PACKING LIST *****3. **** NEEDS TO BE ATTESTED BY CHAMBER OF COMMERCE AT ORIGIN –IF NOT PENALTY IS APPLICABLE4. IMPORT CUSTOMS REGISTRATION #5. FREIGHT INVOICE

NOTES1. WEEKEND HOLIDAYS FRIDAY / SATURDAY2. ALL DOCUMENTS TO BE GIVEN IN ADVANCE3. DDP SHIPMENTS DUTY TO BE PREFUNDED4. DUTY EXEMPTION SHPTS – RFR TO BE GIVEN5. FREE DAYS 7-10 DAYS STD EQUIPMENT , 3 DAYS SPECIAL

EQUIPMENT6.IF DOX NOT LEGALISED LEGALISATION CHARGES TO BE PAIDLEGALISATION TO BE DONE ONLY AT QATAR EMBASSY / COUNSILATE



Republic of Yemen

Name of Entity : DHL Global Forwarding - Yemen

Contact Details : PB 130, Republic of Yemen

Telephone : + 967 1 28 55 40

Fax : + 967 1 28 55 38


Contact Person : Abdul Aziz, Managing Director

Major Seaports : Aden, Hodeidah

Major Airports : Sanaa, Aden



Neighboring Countries : Oman, Saudi





7. File Closin

g

Input: Reservation from customer, announcement from the network, announcement from third party

* Customs clearance,

import

3. Confirm Shipment &

Documents

New Shipmen

t

1. Cargo Booking

4. Delivery Planning

3. Monitor Consignment

6. Shipment Delivery

2. Shipment Planning

Responsibility CSSVStep 1

CSSV Step 2

CSSV / Operation

Step 3

DocumentationStep 5 – 6Operation

OperationStep 7

CSSV / Operation

Step 4

Finance – mustafa atabProcess - Finance

OFR Operation, CCSV, FinanceInvolved organizational units

Operations – Othman Ahmed

CSSV – Bassam Ajami Process - CSSV

Process information

Process - Operation

Output: Registered, Documented, Customs cleared, Invoiced, Estimated, Delivered Filed and Controlled


Republic of Iran

Name of Entity : DHL Global Forwarding ,

C/O Rahavard International Transport Company,Tehran /Iran,

Excusive agent of :- DHL Global Forwarding & DHL Freight,

Contact Details :

Telephone : 0098-21-88309321 or 22

Fax : 0098-21-88822007

Services Provided : Logistics, Freight Forwarding ( Sea / Air / Road ),

Warehousing, Industrial Project Handling, Customs

Clearance, Transportation

Contact Person : Mr Jahan

Major Seaports : Bander Abbas

Major Airports : Tehran

Market Position : Air Freight : Fourth

Sea Freight : Sixth

Neighboring Countries : Turkemenistan, Saudi Arabia, Pakistan


Project Experience – Danzas Dubai

Country/

regionSector Name of the Project Name of client

Detailed Description of

ProjectType of Services provided

UAE O&GENOC - Hydro Treater

Reformer Project

Chiyoda

Corporation Japan

refinery expansion/

upgradtaion project



Heavy lift Movements

UAE Industrial/ Power Dubal AlstomCapacity Expansion for

Captive Power plant



Heavy Lift Movements

UAE InfrastructureBurj Dubai,

Palm

Veolia Water

ServicesWater treatment facilties


including Storage & Transportation






DAY 1

Vessel ArrivalDAY 2






Customs Clearance




Turkey

Name of Entity : DHL Global Forwarding Tasimacilik AS

Contact Details : Fatih Caddesi Fulya Sokak, No: 37 Halkali 34303 Istanbul – Turkiye

Telephone : +90 212 697 7575

Fax : +90 212 697 3744


Contact Person : Guney Gok, Industrial Project Manager

Major Seaports : Istanbul / Mersin

Major Airports : Istanbul, Izmir

Market Position : Air Freight : Second

– Sea Freight : Third

Neighboring Countries : Georgia / Syria / Iraq

Loading report



Projects Handled:

Complete Brewery from SAB Miller in South Africa to

Thika Town in Kenya about 40 Km from the capital,

Nairobi and over 500 Km from the main port of

discharge, Mombasa.

Various Transformers and Turbines of different sizes

into Owen Falls- Uganda from Mombasa Port in

Kenya.

100 MT Diesel Engines for Mitsubishi into the power

stations in Mombasa and Ol Karia, over 700 Km from

Mombasa port after discharge.


IMPORT CLEARANCE PROCESS TIMELINE–SEA FREIGHT

Registration of Documents with customs

DAY 1

Vessel Arrival *

DAY 2

Custom Clearance &

Payment of Shipping Line Charges

Dispatch of documents & DO to Port / CFS

DAY 3

Port Procedures & Operations

DAY 4 – DAY 5

Port Payments & Loading

DAY 6-7

Import customs clearance requirements:1. Original Bill of Lading (duly endorsed)2. Original Commercial Invoice 3. Original Packing List4. Import Declaration Form & Original Deposit Slip5. Original Certificate of Conformity (Where Applicable)6. Exempted Shipments : The necessary exemption letters as well As exemption code or bond should be in placeNB: 1. Documents cannot be lodged until the above full set of

documents is received. 2. Full set of documents must be received four working days

before vessel arrival.

Important Remarks1. Customs work Monday to Friday 8am to 5pm2. Payment of Taxes should be within 24hours upon registration of documents with customs for the above lead times to apply.3. Pre alerts should be sent for green light to NBO/MBA before MB/L is cut.4. For exempted shipments, clearance time will be increased , subject to the submission of proper docs allowing for the exemption to be availed. 5.All stakeholders participate in the port procedures that include 100%verification where applicable which depends on the imported product which can further alter the above lead time.



Iraq

Name of Entity : DHL Global Forwarding, Iraq

Contact Details :

Telephone : +964 781 678 2786

Fax :

Services Provided : Logistics, Freight Forwarding ( Sea / Air / Road ),

Warehousing, Industrial Project Handling, Customs

Clearance, Transportation

Contact Person : Troy Herin, Country Manager

Major Seaports : UmmQaser

Major Airports : Basra, Baghdad

Market Position :

–

Neighboring Countries : Kuwait, TurkeyDhl – a Gateway to Iraq

FAQ on Trade in Iraq

Oil & Energy

Andreas Wunsch

Industrial Projects Global Meeting, Nov 2 - 4, 2010, Buch, Germany

Update - DHL Global Forwarding Iraq


Some Success Stories


Industrial Projects / O & E Division, Success Stories






Corporate Sustainability


• Global partnerships(UN, UNICEF, UN OCHA, UNDP)

• Local community investment initiatives

• Minimizing our environmental impact

• Tackling the causes of climate change

• Offering sustainable products and services

Environment Social Responsibility

Corporate Sustainability

CORPORATE SUSTAINABILITY – KEY PILLARS


COMMUNITY INVESTMENT – EXAMPLES

Sponsorship of Hurricane Preparedness Program in schools (StormZone Simulation)

Rebuilding of an a Indian Elementary School severely damaged in an earthquake

Fundraising for World Vision in China

Disaster Management

Transport of donated computer equipment to schools and communities in Africa, Asia and LatAm

Support of socio-economically disadvantaged, non-English speaking students in Australia

Future Generations

DHL Asia Pacific's Young Entrepreneurs for Sustainability Awards (DHL YES Awards)

DHL USA supports micro businesses Deutsche Post DHL’s fruit gum giveaways are made

from Fair Trade ingredients

Supporting Entrepreneurs

Local and regional activities are thefoundation of Deutsche Post DHL's

corporate social responsibility engagement


Medical Logistics In-Kind Donations Earmarked cash contributions

Employee Involvement "Helping Hands" Volunteering

in Kenya Global Fundraising and

Donation Program

UNICEF Partnership – Childhood Mortality Reduction

Expert Volunteering(Earthquake Awareness) Public Awareness Campaign

Guidelines Project Planning &

Monitoring Support

Airport Preparedness Coaching(work-in-progress)

Disaster Response Teams (DRT) Best Practice Sharing on

Private Sector Engagement

Expert Volunteering Project Marketing & Fundraising

UNDP Partnership – Disaster Prepareness

OCHA Partnership – Disaster Response

Strategy: Accept social responsibilitiesby supporting the international

community's humanitarian work

Approach: Use core competencies and employee involvement as

key elements

Motto: "We deliver help"/"Hilfe die ankommt"

UN Partnership Rationale

UN PARTNERSHIPS – GENERAL OUTLINE


Implants – Role and Importance


Industrial Projects – Role of Implant

Any escalations shall be forwarded to the

Manager Industrial Projects

DGF Implant will maintain a separate SSR Sheet for Shipments

moving on Temporary Export basis, which will be controlled by a formula with specific timelines to

have constant alerts in order to have END to END control on the customs

time frames for Temporary shipments

The SSR will throw a lot of visibility on the status of each

and every shipment in the pipeline, thus have total control right through the supply chain

DGF Implant will maintain a spread sheet

(SSR – Shipment Status Report) which will monitor each and every

shipment, constantly updated and sent to the Client Logistics

Contact weekly or bi-weekly

DGF Implant will act as the Single Point of Contact for all customer

related queries, updates related to all modes of shipments

DGF Implant will be stationed at the customer premises for easy

and instant access to enable answer all queries in the quickest

& shortest possible time frame.

DGF Implant will be responsible for all Freight related activities including coordination with the

DGF overseas offices and counter parts.

END


Temporary Import / Export – an important component


Temporary Export Shipments - Summary

Temporary Export Shipments are shipments that are sent to another country for Repair & Return or Exhibition.

Temporary Export shipments return back to the same country after a stipulated period. This timeframe is as laid down in the Customs Regulations of a particular country (Normally within 6 months from the date of Temporary Export). In case the shipment takes more than 6 months to return, special approval need to be taken from the concerned Customs Authorities.

The Temporary Export shipments are exported on a Deposit Cheque to guarantee the return of the materials exported. The customs formalities requires a Deposit Cheque issued by the shipper in favour of the concerned Customs Authority.

The Customs guarantee cheque or deposit cheque nullifies upon return of the shipment from the respected country back to the country of Export.

The Customs Authorities then issue a cheque in favour of the shipper or credit the said amount to the Shippers Account for the amount which was deposited at the time of Temporary Export of the shipment.

It normally takes 2 to 3 months after return of shipment for the amount to be credited to the Shippers Bank Account.

The Temporary Export, Return and DGF Implant processes have been mapped in the following slides.


Temporary Export Process Flow

Requirement of a Temporary shipment to be exported for Repair & Return or Exhibition

DGF Transport will in coordination with the DGF

Implant arrange for transportation of the shipment

to the concerned PORT

DGF Implant will review and verify the documents and the shipment and

pass on the details to the Customs Compliance department in DGF.

Send Enquiry with the complete Details of the shipment to the

designated DGF In-house Implant

DGF Customs Compliance department will check the documents and advice

Implant on the customs deposit amount as received from customs .

DGF Customs Compliance will process the necessary customs documentation for Temporary

Export of the shipment

DGF Implant will pass on the information on the

customs deposit amount and the formalities to the

Logistics Support/Contact

CLIENT to arrange Customs Deposit Cheque in favour

of Customs Authority

DGF Customs Compliance & Transport will finish the

necessary customs formalities for Temporary

Export of the shipment

End of Temporary Export process

Start of Temporary Export Process

DGF Implant to plan and arrange mode of shipment in consultation

With the client and in coordination with the concerned departments in DGF


Return of Temporary Export Shipment (Import)

Customer request to return the shipment sent on Temporary Export

with relevant details to the DGF Implant

End of Temporary shipment Process

DGF Implant to coordinate with the customs clearance and delivery of the shipment to the customer warehouse.

The delivery details to be updated timely to the Shipper.

DGF Implant to forward all the documents to the DGF Customs

Compliance department for customs clearance formalities, delivery of

shipment and cancellation of the deposit.

DGF Implant to arrange to move shipment from origin on the

respective mode of transport in coordination with the DGF origin office and concerned departments within DGF

DGF Implant to track the shipment details and the relevant documents required for customs clearance of

shipment and cancellation of Deposit kept at customs in the name of the Client

DGF Implant to follow up until the Deposit amount kept by client is credited

to the Bank Account of the Client. The CONTROL MONITOR sheet to be updated and report sent to the customer and get

confirmation by return on completion of the whole process.

DGF Implant to update CONTROL MONITOR sheet on status of the particular shipment. Remarks to

show closed as soon as all process are completed.

Temporary Export RETURN of shipment

Client to confirm Deposit amount CREDITED to the

Client Bank Account as soon as done to DGF

Implant.

DGF Implant to follow up with Customs Compliance department on

acknowledgement from customs on return of Deposit Cheque to the Client


IT Visibility / Quality & HSE


IT Tools, KPI Measuring

MMS is an Internet enabled Material Management System providing robust “Real Time” Visibility Track & Trace, Document Distribution/Depository,

KPI-Reports and Freight Spend Reporting for Complex Logistics through all Continents and Mode of Transports (Air, Ocean, Express, Truck and Rail).

Standardized EDI-interfaces (Edifact, XML, TXT,

Excel)

Purchase Order Management (Multiple Vendors, Pre-

Alerts and Part Shipment Processing)

PO-line “Real Time” Item Track & Trace

Ability to attach documents to POs (Customs Bills of

Entry, Freight waybills, Engineering Drawings, video

clips of load outs, etc)

Expediting and Container Location Management

Document Distribution and Depository

Pre-alerts

Inventory Visibility

Exceptions and Deviation KPI-Reports

Net-Sales and Freight Spend vs. Revenue Reports

MMS is owned and Developed by DHL

Exception Report

Analyze Report


DHL GLOBAL FORWARDING - QHSE

81

Commitment to HSE through • Senior Management Leadership• Corporate Policy and clearly stated goals of excellence• HSE organization• HSE Training of Managers / Supervisors / Staff• Defined requirements – observed and verified• Risk Management – Identified and Assessed• Security Management • Working Environment

– Hazardous Material– PPE– Waste Management– Workspace Safety

• Planning and Procedures – Emergency Preparedness• Implementation and Performance Monitoring

– Scorecards / Reporting• Auditing


Health & Safety Policy, Accreditations


We demonstrate our complete commitment to Quality, Environment, Health and Safety principles through QUEST

Quantifying performance indicators in all relevant functions

Uphold and comply with all legislation, regulations and requirements of our management systems

Excellence in everything we do, continually improving our business operations and management systems

Sustainable development and prevention of pollution

Training and development of all our people; ensuring the physical integrity and the health of our employees and their workplaces

Our commitment to QUEST provides the framework for establishing and reviewing objectives which are set at global, regional and country levels. We extend these principles also to our subcontractors and suppliers, and regularly monitor and assess compliance

Health, Safety and Enviorment Manual


Global / FCPA Compliance


Import / Export Compliance

LOGIS Operating System

– Sanctioned Destinations blocked / warned in LOGIS

– Latest Export Compliance Score from AES 99.89%

Compliance Manuals

– To Ensure Uniform and standard processes and procedures

– Best Practices Concepts

– CoIn (Corporate Intranet) Compliance resource

Training Program for DGF

– ITAR / EAR / FTR / Inco-Terms Training

– Responsible supervision

– Quality and Performance metrics

– Expertise in Customs Skill Sets

Audits / Reviews

– Every major office receives an Audit / Review annually

– Every mid-major office receives an Audit / Review every 2 years

– Audits / Reviews records maintained for an indefinite period

– Numeric grade assigned

– Branch Improvement Plan to track actions


Why an FCPA Program for DHL Global Forwarding

• FCPA Focus fits our Business Model

– Industry Specific: Oil & Gas; Medical Devices; Pharmaceuticals; Infrastructure Projects, Others

– Region Specific: Kazakhstan, Russia, China, Philippines, Africa (Nigeria, Angola, Republic of Congo), Indonesia,

Venezuela, Algeria, Libya, Others

• Legal Motivation

– Minimize Penalty Exposure: Training, Awareness will lesson rick of violations by staff, agents or consultants

– Minimize Penalty Exposure: Historically, an effective FCPA Program which follows the U.S. sentencing

guidelines will mitigate penalties by 95% when violations are committed but an effective program is in place.

• Commercial Motivation

– Our Customers Demand It: Our oil & gas and other customers require vendors to have an effective FCPA

Program that meets DOJ and SEC standards before they will us their business

– Good Corporate Citizenship: “We best serve our current and future customers by keeping them informed of

FCPA matters and avoiding legal FCPA matters. It is good business for DHL Global Forwarding and its

customers to promote lawful practices.”


Actions taken by DHL Global Forwarding’s Board of Directors

• Implemented the following additions to the Logistics Code of Conduct to compliment the existing policy covering

U.S. anti-bribery laws:

”Logistics Americas as a matter of policy prohibit its officers, directors, employees, and agents from

corruptly directly or indirectly offering and/or providing anything of value to a foreign government

official, foreign political party or candidate for foreign office to influence an official act or secure an

improper advantage in order to obtain or retain business either for itself or on behalf of their customers. ”

• Developed the ”Compliance Guidance Program” designed to detect and prevent violations of the FCPA.

• Goals of the Compliance Guidance Program:

– Articulate corporate policy to employees, agents and customers

– Provide FCPA compliance training to employees and agents

– Establish a reporting system

– Establish policy for dealing with violations, if uncovered

• DGF appointed John Hovnanian (DGF Vice President, Human Resources, AMNO) to serve as Compliance Officer.


Contact us !


Leveraging global strengths, locally !