Week 3

You can buy a person’s time, presence at the workplace, and a measured number of physical activities. But, you cannot buy perseverance, loyalty, enthusiasm, and heartfelt commitment. YOU MUST EARN THESE.”

““…………the leaderthe leader’’s job is to lead s job is to lead change, not just manage it. Leading change, not just manage it. Leading people in a new direction means people in a new direction means reshaping their view of the world. It reshaping their view of the world. It means shattering their sense of means shattering their sense of stability, tossing out their old stability, tossing out their old standards of success, and prying standards of success, and prying them loose from the status quo. And them loose from the status quo. And then it means replacing what youthen it means replacing what you’’ve ve wiped out with a new, coherent and wiped out with a new, coherent and emerging vision of what you believe emerging vision of what you believe the future can and should be.the future can and should be.””

Word pictures to illustrate change Ship on a stormy seaRiding a bucking broncoPing pong balls

Is it change management or is it change leadership?

“……Managing change is all about moving an organization from its current state to some future desired state. And because what happens in an organization is driven by the attitudes and behavior of the individuals in that organization, change management must also consider altering the behavior patterns of the people within that organization.”

“Change is more than just changing the way we do business or how we operate. Change involves managing the transition from where we are now and to where we want to be in a future state. At the core of managing this transition is the human element and how we deal with human resistance to change.”

Trends that drive change Uncertainty – drastic times demand drastic measures.Globalization – the world is flatWhere do life and work separate?DiversityThe speed of changeSecurity challengeThe speed of technologyEthical challenges

Inspiring DissatisfactionInspiring Dissatisfaction

• People have to be convinced that there is a need to change.• They need to be dissatisfied with the current status quo.• You can lead a horse to water, but you cannot make him drink – however, you can salt the oats.

How do you motivate people?

WIIFM

Motivation = the forces either internal or external to a person that arouse enthusiasm and persistence to pursue a certain course of action.

Motivation can be defined as the factors that initiate, direct, and sustain human behavior over time.

1. All human behavior is caused – people have a reason for doing what they are doing.

2. All behavior is directed toward achieving a goal – people do things to accomplish something not just at random.

3. Each person is unique because of a different heredity and environment – therefore, people are motivated in different ways.

◦Locus of Control refers to an individual's perception of main causes of the events in life. 

◦More simply, do you believe that your destiny is controlled by yourself or by external forces such as fate or other people? 

◦According to Philip Zimbardo –A locus of control orientation is a belief about whether the outcomes of our actions are contingent on what we do (internal control orientation) or on events outside our personal control (external control orientation)

◦Individuals with a high internal locus of control believe that events result primarily from their own behavior and actions.

◦Those with a high external locus of control believe that powerful others, fate, or chance primarily determine events.

External Locus of Control Individual believes that his/her behavior is

guided by fate, luck, or other external circumstances

Internal Locus of Control Individual believes that his/her behavior is

guided by his/her personal decisions and efforts.

 

◦ Motivational theories boil down to two basic premises:

The desire of gain.The fear of loss.

Need for achievement – the desire to accomplish something difficult, attain a high standard of success, master complex tasks, and surpass others.

Need for affiliation – the desire to form close personal relationships, avoid conflict, and establish warm friendships.

Need for power – the desire to influence or control others, to be responsible for others, and have authority over others.

“Be kind to everyone because every one is having a tough time.”