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A primer on Twitter Contests from the Madrona Ventures conference on real-time marketing and twitter on November 19th, 2009 in Seattle, WA. I gave a brief overview of the key benefits of Twitter promotions, case studies, and covered the primary tactical considerations.
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--CONFIDENTIAL--
Adam SchoenfeldCEO, Cheddr Media
Primer on Twitter Contests
--CONFIDENTIAL--
Contests are an effective mechanism to build & enhance your Twitter influence
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Why Twitter Contests?
1. Acquire followers
2. Drive traffic or user actions
3. Engage followers & customers
4. Gather feedback/spot research
--CONFIDENTIAL--
Moonfruit created a simple, relevant structure that aligned with contest goals
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Acquiring Followers + Traffic: Moonfruit
Relevant prize for target audience
Participants required to follow @moonfruit to win
Retweet copy includes link to landing page (drives traffic)
Dead simple CTA for users to participate
--CONFIDENTIAL--
Moonfruit’s contest was a massive win driving huge spikes in followers & traffic
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Moonfruit Success Metrics
Pre-Contest: ~800 followers
Post-Contest: 30K+ followers
480K+ Clicks to Landing Page
Top Trend
FOLLOWERS TRAFFIC
http://bit.ly/info/96bxC
--CONFIDENTIAL--
Big Traffic spike was followed by a sustained increase
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Moonfruit Success Metrics Continued
Pre-Contest 3 month average:
177K monthly UVsPost-Contest 3 month average:
205K monthly UVs
Traffic data from Compete.com
--CONFIDENTIAL--
Contests can be an effective mechanism to drive interaction with followers
• Typical 48 hrs period = 5 @ replies• During contest = 70 @ replies
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Engaging Followers: Justin.tv
--CONFIDENTIAL--
Twitter contests are a quick method to solicit customer feedback
• Incentivized single question surveys• Responses to product or feature launches• Start a customer dialog• Align responses with public twitter data for
deeper insight – location, bio, affinity• Prize = optional
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Feedback/Spot Research
Good option for B2B companies with small follower base
--CONFIDENTIAL--
Sweepstakes law can be a pain
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Other Tactical Considerations
Contest Rules– $600, $5,000– NY, FL, RI
IRS FORM 1099
--CONFIDENTIAL--
Have a plan to create initial awareness and measure results
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Other Tactical Considerations
Driving Awareness– DIY vs. Partnership– Media– Influencers
Measuring Results– Follower growth, @mentions, hashtag use, clicks– Bit.ly, Tweetmeme, Twitter counter, on-site analytics
--CONFIDENTIAL--
How could Avelle use Twitter contests?
• Followers? • Engagement? • Traffic & Registrations?
• Match CTA to goals• Keep it simple• Relevant prize for audience• Let users be creative
• Partnership with Fashion bloggers/writers? Celebrities?
• Push in established channels
• Follower growth and participant demographics (are they targeted?)
• Click through, @replies/RTs
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Hypothetical Use Case: Avelle
STEP 1: Set Goals
STEP 3: Promote
STEP 2: Structure
STEP 4: Measure
--CONFIDENTIAL--
THANK YOU
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Adam SchoenfeldCEO, Cheddr MediaMail: [email protected] Tweets: @schoenyCompany Tweets: @cheddrmedia