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Quick Start to Building a Cloud Practice Hosted by Richard Tubb IT Business Consultant

Quick Start to Building a Cloud Service Practice

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A presentation I delivered at the CompTIA EMEA 2011 Conference at the London Hilton Metropole in London - 9th November, 2011.

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Page 1: Quick Start to Building a Cloud Service Practice

Quick Start to Building a Cloud Practice

Hosted by Richard Tubb

IT Business Consultant

Page 2: Quick Start to Building a Cloud Service Practice

“Maybe I’m an idiot, but I have no idea what anyone is talking about. What is it? It’s complete gibberish. It’s insane. When is this idiocy going to stop?”

Larry Ellison – CEO, Oracle

Page 3: Quick Start to Building a Cloud Service Practice

What is Cloud?

Infrastructure as a Service (IaaS)

Platform as a Service (PaaS)

Software as a Service (SaaS)Cloud Provider Examples:

Page 4: Quick Start to Building a Cloud Service Practice

What do Customers think of Cloud?

Page 5: Quick Start to Building a Cloud Service Practice

So what does this mean to you as a Solution Provider?

“If it’s 1 percent of $3.8 trillion, it’s a lot. If it’s 5, 10, 15,

25 percent – depending on what

market you are talking about – it’s very significant. So

just don’t ignore cloud like it’s not happening to you since you are not hearing it today. Trust me it’s not

zero.”

Tiffani Bova, Gartner January 2011

Cloud isn’t going away!

Page 6: Quick Start to Building a Cloud Service Practice

What business model?

• Referral

• White label

Page 7: Quick Start to Building a Cloud Service Practice

Private Cloud?

Page 8: Quick Start to Building a Cloud Service Practice

The new normal

Selling Cloud is different

Page 9: Quick Start to Building a Cloud Service Practice

ComplianceComplying with PCI DSS

and other regulations may prohibit the use of clouds for

some applications.

ReliabilityHigh availability will be a key concern. IT departments will worry about a loss of

service should outages occur.

ControlMany companies and governments are uncomfortable with the idea of

their information located on systems they do not control.

Security ManagementEven the simplest of tasks may be behind

layers of abstraction or performed by someone else.

Data Migrating workloads to a shared

network and compute infrastructure increases the potential for unauthorized exposure.

Cloud isn’t for everyone

Page 10: Quick Start to Building a Cloud Service Practice

Cloud buyers can look different

LINE OF BUSINESS

MANAGERS

WEB CENTRIC BUYERS

NEW CUSTOMERS

SAVVY IT LEADERS

Page 11: Quick Start to Building a Cloud Service Practice

Account Management

Page 12: Quick Start to Building a Cloud Service Practice

Education, Education, Education

• Internal Staff

• New Customers

• Existing Clients

Page 13: Quick Start to Building a Cloud Service Practice

Look For Other CompTIA Quick Start Guides

If you found this information helpful, check out the Channel Education tab on www.comptia.org to educate yourself or your team on other industry topics such as:

• Managed Services• Managed Print Services• Healthcare IT• Unified Communications• IT Security

Page 14: Quick Start to Building a Cloud Service Practice

Questions?

• E-Mail: [email protected]

• Twitter: @tubblog

• Blog: www.tubblog.co.uk

• LinkedIn: www.linkedin.com/in/richardtubb