1. Restaurant Management Systems

2. Restaurant Management System
Point-of-Sale Systems
Table Management Systems
Home Delivery Software
Inventory Control System
Menu Management System
Recipe Management
Nutritional Analysis
3. Point of Sale Systems
Made up of a number of POS terminals that interface with a remote central processing unit.
4. Point of Sale System
A point of sale system is either a stand-alone machine or a network of input and output devices used by restaurant employees to accomplish their daily activities including food and beverage orders, transmission of tasks to the kitchen and other remote areas, guest-check settlement, credit card transaction processing, and charge posting folios.
5. Point of Sale System
A point of sale system is either a stand-alone machine or a network of input and output devices used by restaurant employees to accomplish their daily activities including food and beverage orders, transmission of tasks to the kitchen and other remote areas, guest-check settlement, credit card transaction processing, and charge posting folios.
6. Point of Sale System
A point of sale system is either a stand-alone machine or a network of input and output devices used by restaurant employees to accomplish their daily activities including food and beverage orders, transmission of tasks to the kitchen and other remote areas, guest-check settlement, credit card transaction processing, and charge posting folios.
7. Point of Sale System
A point of sale system is either a stand-alone machine or a network of input and output devices used by restaurant employees to accomplish their daily activities including food and beverage orders, transmission of tasks to the kitchen and other remote areas, guest-check settlement, credit card transactionprocessing, and charge posting folios.
8. 9. Benefits of POS
Elimination of arithmetic errors
Improved guest check control
Increased average guest check
Faster reaction to trends
Reduced labor cost
Reduced credit card expense
Reduced late charges
10. POS Hardware
Terminal design
2 types of terminals:
- server/precheck terminal
used for entering orders only.
- cashier terminal
used for both entering and settling checks.
11. POS Hardware
A terminal may consist of :
Screen / touch screen
Keyboard
Printer
Magnetic stripe reader
12. Micros 1700
13. Micros 2700
14. Micros 3700
15. Micros 8700
16. Micros 9700
17. POS Hardware

Hardware platform

- DOS based
- Windows based
3 types of guest check printer
- dot matrix or impact
- thermal printer
- laser printer expensive
18. Networking
CPU
Printer
PMS
Terminals
Printer
19. POS Hardware
20. 21. 22. Benefit of handheld terminal
In 1992, the first touch-screen handheld was introduced.
Delivery of food is quicker, resulting in a higher average check and table turnover.
Server has more time for servicing guests and suggestive selling.
Employee morale increased because tipping increased 15 to 20 percent.
Training time was significantly reduced.
23. Drawbacks of handheld terminal
malfunction in hot weather
interference with other FM transmitting signal
expensive unit price
high replacement cost (i.e. stealing)
others
24. 25. 26. 27. Self-Ordering Systems
28. 29. Kitchen Display System
Highlights alert orders in yellow or red to indicate an order has exceeded expected prep time
Monitors time to prepare
Allows user to define preparation times
Intuitive icons display Rush Order, VIP and Void status
View the status of each table in the restaurant at a glance
Generates real-time reports on kitchen performance
30. 31. Table Management
Reservation processing
Wait List Management
Table Assignments & Server balancing
Communication Network
View the status of each table in the restaurant at a glance
Table buttons change color to indicate
Table Vacant
Guest Seated
Kitchen Working on Order
Entree Served
Order Late
32. 33. Menu Management
Chef Tech Software
Recipe/Menu Costing
Inventory Control
Nutritional Analysis
Create orders from pars
POS & Purchasing Interface
34. Inventory control system
Inventory control system tracks product quantities and prices and provides accurate information on inventory activities in a timely manner.
create vendor and product file
design inventory worksheet
take inventory
print reports

inventory extension report

35. food usage report 36. reorder quantity report 37. purchased order 38. receiving report