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Salesforce.com Overview

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CRM systems, Salesforce.com as a CRM system, its history, development, features and possibilities. Salesforce and Plone cooperation.

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  • 1.
      • S ales force.com
    • Taras Melnychuk
    • Quintagroup, 2008

2. CRM ?

    • CRM ( .Customer relationship management ) , , , .

3. CRM

    • I CRM -, :
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4. S ales force.com

  • 1999 . Oracle Marc Benioff
  • :
  • San Francisco,Califonia
  • Dublin
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  • Tokyo

5. 6. 7. 8. 9. A pp Exchange

  • 2005
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UNITY CRM INTEGRATION – SALESFORCE.COM · Web viewUNITY CRM INTEGRATION – SALESFORCE.COM CONTENTS 1Overview1 2Configuring Salesforce.com Integration2 3Unity CRM Functionality5

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