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Social Fresh

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Presentation from the Social Fresh social media conference in Charlotte, NC 08/2009

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@RUBBERMAIDAKA: Rubbermaid Jim

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Helping people get organizedfor living

The Rubbermaid Brand

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Told us what to

TALK about…

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…what to

LISTEN for.

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And guided our

OBJECTIVE

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Knowing our CUSTOMERS

Understanding (it just didn’t layout well on the slide )

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Defined our

AUDIENCE…

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…and identified

ADVOCATES

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SUCCESS

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WOULD NOThave been possible without this information

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Why

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from

Storage Bins

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to

OrganizationSolutions

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What

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EASY FIND LIDSBlogger Outreach& Sampling

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Share this Page

Share your Story

Share on Facebook

Real Stories

Online Coupons

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But before I posted this I asked a BIG TIME mommy blogger what she thought.

And she LOVED it!

Thanks @ConsumerQueen

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And we sent a letter along with the sample describing how everything worked. Gave them online coupons to use, ecommerce promo codes, offered a sample for a sweepstakes, and anything else they would need.

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800% Increase

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Average Comment Counts0

50

100

150

200

250

300

Rubbermaid Giveaway 268

Website Giveaways 109

Blog Posts 6

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REVIEWS &RATINGS onrubbermaid.com

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• Consumer insight• Product dev• Increase trust• Grow sales

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ADVOCACYProfessional Organizers

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We went looking for them & found them on Blogs & Twitter

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Learnings

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Understand Your brand

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Know Your Message

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Pick An Audience

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Have a conversation

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