Outside In – Channeling Technology to Transform

Customer ExperienceSpeaker: Andy Cransha

Senior Principal Business Consultant

Genesys

Lengths: 20 mins

Session: Keynote

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Delivering the Best User Experience at Every Touch Point

Speaker: Mr Clive Smith

Regional Sales Manager – UXP,

Temenos

Lengths: 20 mins

Session: Keynotes

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Technology Debt – Problems that already exists & Methods to reduce

this debtSpeaker: Mr Stanley Eu

Regional Director

Parasoft Singapore (& ASEAN)

Lengths: 20 mins

Session: Keynotes

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Corporate Internet and Mobile Banking

Speaker: Ms. Erinandes

VP Business Consultant

Aprisma Indonesia

Lengths: 20 mins

Session: Session 2

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Becoming a Customer-Centric by Leveraging Data & The future of

paymentsSpeaker: Ms. Lorijon Bacchi

Country Manager

Vietnam, Cambodia and Laos, Visa

Lengths: 20 mins

Session: Session 2

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Acquiring Digital Advantages to create Key differentiators & Harnessing the

power of online channelMs. Margarita Anagnostopoulos

VP – Business Intelligence & Analytics

Thakral One

20 mins

Session 2

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Capitalizing on the expansion of consumer technology in banking

sectorSpeaker: Mr. Tran Cong Quynh Lan

Director of IT Center

VietinBank

Lengths: 20 mins

Session 2

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Financial Architecture for Agile Banking

Speaker: Mr. Kryuchkov Mikhail Director

Global Markets

Diasoft

Lengths: 20 mins

Session 1

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