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Strategic Planning for NetworksCase Study: Wikimedia Foundation, 2009-2010
October 17, 2011
Eugene Eric Kim <[email protected]>
Wikimedia Foundation+ 31 independent chapters worldwide
#5 website in the world420 million visitors
#1 website in the world1,000 million visitors
90 employees 28,800 employees
$28m revenue $30,000m revenue
Source: Wikimedia Foundation, Wikipedia (September 2011)
In 2009, Wikimedia was aglobal movement with a vision...
Imagine a world in which every single human being can freely share in the sum of all knowledge.
That's our commitment.
... but no collective strategyfor achieving this vision.
Strategic Planning forNetworks?
How do you develop a movement-widefive-year strategy in a completely open,
collaborative way (the wiki way)?
Only 5% of the workforce understandstheir company's strategy.
Robert S. Kaplan and David P. Norton. The Strategy-FocusedOrganization. Harvard Business School Press: 2000.
A Provocative Claim
The Wikimedia Strategy Process could only happen this way.
All strategy shouldhappen this way.