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Richard Cheng Bridget DongarraSuper Product OwnershipCreating and Scaling Product Ownership in the Federal Government
Bridget Dongarra
• Product Owner and Manager at OPM
• CSM, CSPO, PMP• 14 years with USA Staffing• 4 years of experience
implementing Agile in Government
• [email protected] • www.linkedin.com/pub/bridget-do
ngarra/4/48a/441/
Richard Cheng - @RichardKCheng
• Agile trainer & coach • CST, CSM, CSPO, CSP, SPC, PMP,
PMI-ACP• Founder & executive committee
member of Agile Delivery for Agencies, Programs, and Teams (ADAPT)
• Experience in Federal and commercial Agile transformations
“To modernize the federal retirement system … the Office of Personnel
Management is taking a new tack that focuses on incremental changes*.”
Quote from former OPM Director John Berry in an Interview with Federal News Radio*http://www.federalnewsradio.com/86/1937813/OPM-Director-John-Berry-promises-big-changes-for-
hiring-retention-retirement
05/01/23
The Federal Government’s job board Manages accounts and profiles for all Federal applicants
OPM’s Talent Acquisition System for agenciesPrimary interface for hiring managers and HR professionals
OPM’s online assessment batteries available for 75+ occupational series and customized assessments for high-stakes testing
6
Agile Programs @ OPM
USA Staffing
• Product Owner
• Scrum Master
• Architect• 4 BI Developers
• 2 Cognos Admins
• 3 Business Analysts
• Product Owner
• Scrum Master
• Architect• 9 Developers
• 5 Business Analysts
• Product Owner
• Scrum Master
• 2 Architects
• 5 Developers
• 3 Business Analysts
• Product Owner
• Scrum Master
• Data Warehouse Architect
• 2 ETL Developers
• 1 Technical Analyst
• 1 Tester/ SQL Expert
• 1 BA
• Product Owner
• Scrum Master
• Architect• 9 Developers
• 3 Business Analysts
USA Staffing Scrum Teams-Super Product Owner-
• Communications Lead
• DBAs• Sys Admins
• 508 Lead• Security Lead
• Test Coordinator
• Testing Support
• Automated Testing
• Deployment Team
Discussion
Discuss your thoughts on pros and cons regarding USA Staffing’s scaled structure.
• Educate stakeholders about Agile
• Invest in communication resources
• Increase and frequency and depth of communications for transparency
• Foster self-organization between teams
• Extend the Agile/Scrum process to include customer and stakeholders
USA Staffing: Scaling Agile with Stakeholders
Discussion
1.Discuss patterns of effective Product Ownership on Federal programs
2.Discuss struggles with Product Ownership in Federal Programs
Feds as Product Owners!
Federal Product Ownership
Project Management vs. Product Management
Qualities of a Good Product Owner
1. Bandwidth2. Power3. Knowledge4. Interest5. Direction
Product Owner Activities
Work with the Scrum team
Work outside
the Scrum team
•Work with SMEs, Stakeholders,
Customers•Understand needs•Validate Product
Product Backlog
Refinement
•Create PBIs•Split PBIs•Reorder the Product Backlog
Product Owner
Agile Value Proposition
Recap
Scale with Stakeholders
• Educate• Communicate• Be transparent• Self-organize• Extend Agile to Stakeholders
Product Ownership
• Bandwidth• Power
• Knowledge• Interest• Direction
Contact Information
Richard K [email protected]://www.excella.comTwitter: @RichardKCheng
Bridget DongarraUSA Staffing, US Office of Personnel Management202-553-1319/ [email protected]
Agile and Federal Contracts
Agile and Federal Contracts
Acquisition / Procurement
Contracting professionals:•Work early and often with the business•Training and coaching
RFP/RFQ:•State desired outcome, not SOW•Smaller, shorter contracts•Past experiences based on results, not knowledge
Governance•Shift away from approval before start to acceptance when complete•Govern outcomes and milestones, not work and sequencing