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The Local-Mobile Opportunity Webinar July 2013

The Local-Mobile Opportunity: Presented by 15miles

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The 3rd webinar in a series presented by Local Search experts, 15miles. Learn how-to take your business mobile and optimize your business for local search.

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Page 1: The Local-Mobile Opportunity: Presented by 15miles

The Local-Mobile

Opportunity Webinar July 2013

Page 2: The Local-Mobile Opportunity: Presented by 15miles

Today’s Presenters

Presenter

Gregg Stewart President

15miles/Geary LSF

Moderator

Dan Stiehr Director, Client Services

15miles

Page 3: The Local-Mobile Opportunity: Presented by 15miles

Today’s Webinar

2013 Local Search Trends – available at localsearchstudy.com

• Why Mobile?

• Mobile Optimized Web Sites

• Mobile Advertising Options

• Questions?

Page 4: The Local-Mobile Opportunity: Presented by 15miles

Why Mobile? Today’s Mobile Landscape

4

Page 5: The Local-Mobile Opportunity: Presented by 15miles

Decline of PC Search in the US

Source: comScore qSearch 2.0 Total US Internet Searchers

Total US searches on the PC dropped 6% year-over-year to 27.8 billion in

December 2012…

Total Web Searches (Billions)

Non-Local

-5% y/y increase

Local

-17% y/y increase

2,9512,786 2,681

2,810

2,671 2,557 2,565

2,6772,511

2,339

2,4332,348

2,462

Nov-12

26,722

Aug-12

24,374

Oct-12

28,031

25,598

Sep-12

26,246

23,908

28,510

25,999

Jul-12

29,930

27,253

Jun-12

28,149

25,584

May-12

28,077

25,521

Apr-12

27,676

25,005

Mar-12

29,534

26,724

Feb-12

28,040

25,359

Jan-12

28,501

25,715

Dec-11

29,541

26,590

Dec-12

27,803

25,341

Non-Local Searches Local Searches*

Page 6: The Local-Mobile Opportunity: Presented by 15miles

Growth of Mobile Searchers in the US

Total Mobile Phone Visitors to Search/Navigation Sites or Apps (Millions)

Dec-12

113.1 112.8

Oct-12

107.4

Sep-12

108.7

Aug-12

103.6

Jul-12

93.0

97.6

Apr-12 Nov-12 Jun-12

90.1

94.0

101.1

May-12 Mar-12

Total US searchers on mobiles phones has grown steadily throughout 2012.

26% Since March

Source: comScore qSearch 2.0 Total US Internet Searchers

Page 7: The Local-Mobile Opportunity: Presented by 15miles

30%

32%

37%

42%

51%

30%

31%

39%

40%

56%

0% 10% 20% 30% 40% 50% 60%

Entertainment News

Weather

News

Social Networking

Search

Dec-2012

Dec-2011

Search continues to grow as the most popular online activity for mobile browsers.

Top 5 Activities for Mobile Browsing of those who use Internet Browser on mobile phone

Mobile Phone Use in Search

Source: comScore qSearch 2.0 Total US Internet Searchers

Page 8: The Local-Mobile Opportunity: Presented by 15miles

Tablet Ownership Growth

1 2 3 4 5 6 7 8 9 10 11 12

Years Post Introduction

40 MILLION

100 MILLION

Devic

e O

wners

It took Smartphones nearly a decade from their first introduction to

reach 40 million owners. Tablets

have crossed that threshold in only

two years since the launch of the iPad

Source: comScore qSearch 2.0 Total US Internet Searchers

Page 9: The Local-Mobile Opportunity: Presented by 15miles

Mobile Phone Local Search Trends

Mobile Phone Local Business Content Access Methods (Millions)

Local search on mobile phones continues to grow with nearly 86 thousand accessing local business information on their mobile phone.

10.5

31.529.0

52.6

13.7

44.245.5

74.5

16.0

50.754.4

85.7

+87%

+63%

SMS Application Browser Any Access Method

+53%

+61%

Dec-12

Dec-11

Dec-10

Source: comScore qSearch 2.0 Total US Internet Searchers

Page 10: The Local-Mobile Opportunity: Presented by 15miles

Mobile Phone and Tablet Local Business Search Stage

53%

32% 33%

10%

20% 18%

4% 18% 18%

33% 31% 31%

PC/Laptop Mobile Phone Tablet

Throughout theentire process

At the end

In the middle

In the beginning

Stage of Local Business Search When Device is Used

Source: comScore qSearch 2.0 Total US Internet Searchers

Page 11: The Local-Mobile Opportunity: Presented by 15miles

Purchase Rate by Device

Made Purchase online, in-person, or over the phone

59%

78% 77%

PC/Laptop MobilePhone

Tablet

Amount Spent on Purchase

46% 46% 38%

22% 25%

22%

26% 21% 32%

5% 8% 7%

PC/Laptop MobilePhone

Tablet

$500+

$100-$499

$50-$99

$1-$49

Local business searchers using a mobile phone or tablet are more likely to make a purchase as a result of their search.

Source: comScore qSearch 2.0 Total US Internet Searchers

Page 12: The Local-Mobile Opportunity: Presented by 15miles

Google Enhanced Campaigns

Page 13: The Local-Mobile Opportunity: Presented by 15miles

of businesses do not have a mobile-friendly website,

putting you ahead of the competition.

77%

An Underleveraged Opportunity

Source: Google 2012

Page 14: The Local-Mobile Opportunity: Presented by 15miles

Mobile Optimized Web Sites Keys to Success

Page 15: The Local-Mobile Opportunity: Presented by 15miles

Users expect

their mobile

experience to be

as good as their

desktop

experience.

Understand User Expectations

Source: Google 2012

Page 16: The Local-Mobile Opportunity: Presented by 15miles

The Need to Make a Great First Impression

Source: Google 2012

Page 17: The Local-Mobile Opportunity: Presented by 15miles

Get Directions

Send An Email

Make A Call

Key Elements of a Mobile-Friendly Site

Page 18: The Local-Mobile Opportunity: Presented by 15miles

Mobile Advertising Capturing the High Intent Audience

Page 19: The Local-Mobile Opportunity: Presented by 15miles

Paid Search

Page 20: The Local-Mobile Opportunity: Presented by 15miles

Local Display

Page 21: The Local-Mobile Opportunity: Presented by 15miles

Local Listings on Mobile

Page 22: The Local-Mobile Opportunity: Presented by 15miles

Local Social Ads