SOCThe Plugged-In Professional:

Social Media and Business Technology

Prof. Terri Griffith, PhDSanta Clara University

Tuesday, April 30, 2013

@TerriGriffith#SocialBizISM

Rank Your Solutions

Dimensions

Practices3

Gartner Research Outcomes

Form teams, communities, or informal groups, and invite

external participants from other organizations

http://terri.es/Zsilqx

Gartner Research Outcomes

Learn from others' expertise &

be alerted to new info

http://terri.es/Zsilqx

Gartner Research Outcomes

Mine networks of contacts and acquaintances for advice, references, and referrals

http://terri.es/Zsilqx

Gartner Research Outcomes

• Work together (single doc)• Discuss and comment on their work• Find out about each other

personally or professionally

http://terri.es/Zsilqx

Dimensions

Practices3

Plugged-Inor

Disconnected

http://www.flickr.com/photos/37467370@N08/7386898928

Yutaka Tsutano flickr.co

m/photos/ivyfield/4731067532 CC by 2.0

AP Photo/Charles Rex Arbogast

What Social Media Tools

Do You Use In Your Work?

What is Social Media?

Dimensions

Practices3

TBA?

Dimensions

Practices3

StopLook Listen

AP Photo/Charles Rex Arbogast

http://www.flickr.com/photos/37467370@N08/7386898928

Mixing

Some rights reserved by advencap

http://www.flickr.com/photos/yto/6008588712/

Mixing is a Kind of Negotiation

Sharing

Dimensions

Practices3

StopLook Listen

B.U.I.L.D.E.R.

Mixing

Ranking Task

3 Dimensions: People, Technology, Organizational Practice

Plugged-In versus Novice

Ask to

Stop

Team &

Guidelines

Tool & Polic

y

Wait

& Se

eBlock

0

1

2

3

4

5

Plugged-InNovice

Stakeholders &

Issues

Sharing

BooksigningBuy 1 Get 1 Free

For Your Training & Development

Contact

TeamworkLearningNetworksCollaborationInnovation

TerriGriffith.com

ThePluggedInManager.com

TerriGriffith