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BRAND DRIVEN digital
nick westergaard | branddrivendigital.com | marketingprofs 2013
The Scrappy Brand’s Guide to Social Media on a Budget
“– rudyard “why am i in a marketing talk?” kipling
“I keep six honest serving men – (They taught me all I knew); Their names are
WHAT and WHY and WHEN and HOW and WHERE and WHO.”
Photo source: Wikimedia Commons
Unpacking the “Serving Men”‣ WHY are we doing this? — Business objective
‣ WHAT are we doing? — Something with social media*
‣ WHEN does this happen? — Timing
‣ WHERE does this happen? — Offline & online space
‣ WHO does this involve? — Personnel
‣ HOW do we get it done? How do we measure success?
* Are you sure it has to be social media?
‣ Branding
‣ Community Building
‣ Public Relations
‣ Market Research
‣ Customer Service
‣ Leads & Sales
Ground with WHY
Overall Website Traffic ReferrersJuly–December 2012
37%
27%
22%
14%
Referral Direct Organic Other (including social)@RobYoegel
19%
28%
24%
29%
Referral Direct Organic Other (including social)
Overall Website Traffic ReferrersJanuary–June 2013
@RobYoegel
‣ Simplify & Clarify
‣ Ground with Strategy
‣ Measure What Matters
‣ Empower Your Team
‣ Don’t Be Afraid to Look for Recipes Outside of B2B
‣ Efficient & Effective = Implement & Iterate
Scrappy Takeaways