View
176
Download
0
Embed Size (px)
DESCRIPTION
Citation preview
Dance with us for the last time!
Agenda Flow
Our
AIESEC
in Poland
Program-
BasedPresentations
FunctionalPresentations
Q&A Q&A
Discussions
The stories we tell are the stories we live.
byOur
AIESEC
in Poland
1. MC Role2. Our context
3. „Go beyond and enjoy the growth” & the purpose4. Plans of AIESEC in Poland & other accomplishments
5. Organizational structure6. Our results
MC Role
1. Ensuring alignment with the AIESEC Way.
2. Ensuring alignment with global direction and strategies.
3. Ensuring MoS realization.
4. Ensuring accountability, legality and sustainability of the organization.
5. Representation of AIESEC in Poland in the networkand external environment.
Role vs. Approach?
It is always the same, regardless the MC focus it never changes.
It is final responsibility of theNational Team.
.It is connected with execution of
the role.Can change depending on
strategy and initiative.
It is concious decision.
MC Spark is here to…
…to go beyond and enjoy the growth in Poland by:
1. Activating entrepreneurial youth.
2. Achieving MoS together as a network.
3. Striving for and showcasing the relevanceof AIESEC
Our Context
Our ContextUnderstanding of AIESEC 2015 mostly connected to the goalsRe-Branding of OGX GCDP & Platform creationBeginning of Global Talents re-brandingProcess Optimization in OGX programsSub-products implementation in GIPStrong iGCDPPoor MoS achievement (1% of growth, drop in 3 out of 4 programs)5 years of no audit, therefore – no membership criteria met –
motions for disbanment of AIESEC in PolandQuite good financial stability on averageMC fully dependable on national ER revenuesBoA is back in the governance structures…yet governance is still not a strong side of ours ;)
1948
2012
2011
2013
2014
2015
Going beyond, enjoying the growth
AIESEC EXISTS IN POLAND TO
ACTIVATE CONSCIOUS AND
COURAGEOUS
LEADERSHIP THAT
EMPOWERS YOUTH TO
CREATE A DESIRED FUTURE
OF THE COUNTRY.
National Strategic Direction
It is a direction that weneed and want to take
as an entity in this term in order to realize ourMoS
and bring us closer to aiesec 2015 achievement
Customer OrientationIncreasing Capacity
Brand Positioning
going beyond,
enjoying the growth
Our Purpose
National Strategic Direction
connections with aiesec 2015IncreasingCapacity
Brand Positioning
CustomerOrientation
1. Increasing Capacity
Talent Capacitydriving GIP
& GCDP
Our TM processes are
aligned in a smart way
with GIP&GCDP
strategies; we begin to
bring technical talents to
the organization.
We are focused in delivering
integrated XP's to both
members and returnees in
order to boost our
performance and improve
the quality of our
experiences.
Business Intelligence Usage
For S&D understanding
improvement, through
useful information for our
core business, among
platforms as AMS,
CustomerGauge and
Opportunities Portal.
Integrated XPs for Q3 enhancement
1. Increasing Capacity
…
Talent Capacitydriving GIP
& GCDP
Our TM processes are
aligned in a smart way
with GIP&GCDP
strategies; we begin to
bring technical talents to
the organization.
tm & ogx
synergy
Tmp re-
allocation
tmp
product
packaging
tmp/tlp
audit
further
implemen-
tation
2. Customer Orientation: leadership in every experience
Overall Strategies: For TMP/TLP: For EPs:For other stakeholders
Ongoing quality
management in all of
the ELD Programs
CEM Challenge
Poland Going
Global ChallengeExternal LEAD for
LCPs
Next step
conference
Members
development
programs
implementation
EP LEAD in GCDP
Customer Channel
AIESEC University
development
oGIP Selection
Process Revision
NCB stability
iGIP TN Takers:
100 Days
Challenge
Career Days New
Website
Delivery Standards
in ER
3. Brand Positioning
BOOSTING THE MRKT KNOWLEDGE IN THE
NETWORK
The network is
engaged and
empowered to position
our organization
externally properly and
in a coherent way.
Structuring mrkt, comm & pr
We create tools for the
marketing area for it to
be in order and to be
managed properly so
we can fully use the
capacity that we have
in our network.
EuroXPRO
We position our
organization both
externally and
internally within the
network; we present
our culture and boost
Q3 potential.
Focus on ogx& tm
Our Mrkt processes are
aligned in a smart way
with OGX and TM
strategies to bring clear
results and increase
conversion rate
Customer OrientationIncreasing Capacity
Brand Positioning
going beyond,
enjoying the growth
Our Purpose
National Strategic Direction
Financial model
MC-LC COOPERATION
CUSTOMIZATION
Term shiftmgmt
Goals: Financial model
Reallocation and redistribution of costs/sales
Incentive to increase performance
Risk reserver building
Supporting expansions & Investments
Growth in operations and impact
Financial sustainability mindset boosting
Goals: To be able to generate more ELD experiences
thanks to answering to the higher extent to the Local
Committees’ needs through:
Conference cycles
Coaching Strategies
Local Committee Planning
Internal Communication Improvements
MC-LC COOPERATION
CUSTOMIZATION
Goals: Optimizing timeline of organizational general processes
towards external, internal & network realities to boost
ELD long term performance while maintaining
members’ high quality AIESEC experience.
Term shiftmgmt
Customer OrientationIncreasing Capacity
Brand Positioning
going beyond,
enjoying the growth
Our Purpose
National Strategic Direction
Financial model
MC-LC COOPERATION
CUSTOMIZATION
Term shiftmgmt
But.. Is that all?We went beyond National Strategic Direction and Strategic Projects
Unqualified
ExternalAudit
Fulfilingthe
Membership
Criteria
CreatingGovernance
Structures
Significantchanges in
ourcompendium
Applyingfor Global
Award
NST Implementation
Representationin Global Network
Building moretransparency(e.g. MC Wiki)
Organizational Structure
MC 13/14 vol.1:11 MCVPs
(Fin, OD, OP, ER, Comm, oGIP, oGCDP, iGIP, iGCDP, TM, PR)
5 Managers
(2xER, 2xOD, IM)
MC 13/14 vol. 2:Same, but with new VP Comm and without OD (Expansion) Manager.
So far…
2136 unique exchange leadership experiences provided
13% of growth
840 unique team leader experiences provided (12% of growth)
&
2624 team member experiences provided (50% of growth)
gip plan realization (22.06.2014)GIP RE OGX ICX
Planned484
(29% of growth)322
(29% of growth)
Realized282
(23% of drop)218
(12% of growth)
Plan Realization 58% 68%
Missing Realization 202 104
Pipeline
Available Forms 329 62
Matched Forms 50 56
gcdp plan realization (22.06.2014)GCDP RE OGX ICX
Planned701
(35% of growth)1400
(29% of growth)
Realized506
(23% of growth)1130
(19% of growth)
Plan Realization 72% 81%
Missing Realization 195 270
Pipeline
Available Forms 301 281
Matched Forms 203 177
~ 3 lessons to take forward ~
1
2
3
If you know something should be changed for better, change it despite all your fears, despite potential resistance, because being afraid and not taking action over it would not only not make things any easier, but even make things worse.
The best and worst moments of my „P” experience are connected with honesty, or lack of it. Always be honest. And don’t be afraid to show vulnerability.
Track outcomes, not only tasks. Track to contribute, to appreciate, to support, not only to manage risk of something not being done. Trackingshouldn’t mean you don’t trust someone.
Processcreation
<3
Finding my passion
Everythinghappens
for a reason
Power of honesty
Somefriends, for
life
Public Speaking
MY TAKE AWAY FROM THE EXPERIENCE, PERSONAL GOALS EXCHIEVEMENT
MY MOMENT OF AIESEC IN POLAND 13.14
WHAT’S NEXT? ;)Last week in AIESEC Incredible, last weekend in WarsawWrocław! <3REST, REST, RESTFriends, family, travelingAnd in 2 months…
Moving to London to start new journey as Education Consultant at Bryanston SquareConsultancy; And hopefully starting my master program within the next 15 months
1. Direction2. Plan & Plan Realization
3. MoS & MoS Realization4. Key Learning Points5. Plans for the future
Program-
BasedPresentations
Context of term when taking overNo productfor oGIP in AIESEC in
Poland (hugefocus on
GCDP becouse of
Global Citizen
implementation)
No supply & demand
management (AIESEC in Poland islackingreliablecoutry
partners)
Constantdrop in RA-MA-
RE in last 3 years.
My contribution to strategic projects
Term Shift# inputs to
Steering Team Meeting
# inputs to shift creationbased on RA-MA-RE of GIP
peaks
Financial Model
# feedback
to financialmodel
proposal
MC – LC Cooperati
onCustomiz
ation
My contribution to National Strategic Direction
INCREASING CAPACITY
TM-OGX Synery
Framework
IT off-peakrecruitment
CUSTOMER ORIENTATIO
NGlobal Talents
brandimplementation
BRAND POSITIONING
GIP Internship Programmerecognized externally as
Global Talents
AREA DIRECTION
1. Working on specific segments - Global Talents subproduct implementation
2. Growth networks – working closely with some LCs
3. oGIP culture among membership in our entity ( personel fulfillment, better
understanding of area, value proposition for members)
4. Off peaks in segments – supply & demand management
5. International Relations support MC MoS realzation
7. Selling culture in oGIP area
8. Capitalizing on SU
Area ProjectsNAME & GOALS
KEY SUCCESSES (1 -
3)
TO FURTHER DEVELOP (1 -
2)
Global Talenst product implementation• Creation and implementation
of GT Brand in AIESEC in
Poland
• Refreshment of brand based
on external market research
and supply & demand
GloBal Talents platform implementation• Platform fully implemented in
each lc
• New features & reports in GT
• How to connect GT platform
with GIS?
IT off-peak recruitment
• First time IT recruitment in
AIESEC in Poland
• Whole framework ready (both
TM and oGIP side)
• Run IT off-peak only in LCs
which has capacity for that
• Supply & Demand
management for off-peak is
crucial.
EP Conference with EY• „If you don’t try you’ll never
know” - new initiative in
AIESEC in Poland
• Huge potential for National
OPS!
OGX Relevance and education
• Delivered 1 functional meeting
and 5 national conferences
(PEC)
• Think how to highligh „Why”
of GIP for members and
MoS Execution
TARGET REALIZATION
RA 860 697
MA 460 289
RE 440 282
MA Rate 75% 42%
Matching Time 60 days 88 days
NPS 48 45
1
3
2
3
3 lessons from the area to take away:
More tracking from MC to LC side, driving resultsorientations and performance mindset.
We’re lacking understanding of value proposition of GIP and awarness that as organization we’re developing leadership by ELD Programmes so exchange as well.
Supply & Demand is crucial, need to be downscaled
from MC level to LC. It’s the only chance for us as
AIESEC in Poland to grow.
Project management
PublicSpeaking
Don’t giveup
relations with people
Vision for futur
e
FriendshipPower of attitude
My take away from experience:
MY MOMENT OF AIESEC IN POLAND 13.14
What next?
If you want to be happy, be.
oGCDP
CONTEXT OF THE AREA WHEN TAKING OVER
Global Citizen brand
implemented but not positioned
Low level of education and
relevance in OGX GCDP
Dependance in only Summer
Peak, no knowledge of on-going strategies
AREA DIRECTION
Bring OGX Relevance to AIESEC in Poland
RA = MA mindset
LC2LC Cooperation Management
Customer orientation focus
EP LEAD Implementation / Co-Delivery Strategies
Introduction of off peak
International Positioning
Process Optimization
AREA PROJECTSNAME & GOALS KEY SUCCESSES (1 - 3) TO FURTHER DEVELOP (1 - 2)
OGX Relevance and Education• Education Cycle (more than 5 national conferences)
• WHY of GC in Poland
• Continue with the relevance
• On-going Education
Off Peak Recruitments
• Framework Creation and Materials
• Product Packaging
• Strategy Education
• Capitalizing on university partnerships
• Piloting in LC’s with capacity
Global Citizen 2.0, brand refreshment for Summer Peak 2014
• Product Packaging
• Launch with new materials, message and national
direction
• National Postcard Events
• Use the returnee videos for future promotion
and showcasing
• More tracking in national and local level
LC2LC Cooperation & International Relations
• Education on LC2LC Cooperation
• Managing country partnerships for off peak and
summer peak
• Better use of matching tools and
communication
• Focus promotion efficiently on for country
partners
Innovation Fund, for raising EP’s with disabilities to go on
exchange to India
• Cooperation with India in new project
• AI Support
• Research the relevance and EP supply before
starting the project
EP LEAD Framework
• Creation of EP LEAD framework
• National standardized materials, embedded in GC
platform
• LC’s piloting new flow
• Follow-up Implementation for all LC’’s
• Ensure good flow in LC processes and GC
platform management
TM – OGX Project Development
• Creation of the Project Development Framework
• Creation of Projects to adapt in LC’s
• Education and Implementation in local level
• Support LC’s to customize according to their
needs
MOS EXECUTION
TARGET REALIZATION
Raises 1100 673
Matches 980 419
Realizations 701 507
AVI EP’s (pipeline) 301
MA EP’s (pipeline) 202
Matching Rate 89% 63%
1
3
2
3
3 LESSONS FOR THE AREA TO TAKE FORWARD (from at least 1 mistake)
LC’s need more tracking and result-orientation
Off Peaks are only for LC’s with capacity as pilots
It’s necessary to do a basic market research for product packaging before executing new project recruitments
Project and Teams
Management
Independence and Self
Awareness
Public Speaking Skills (I <3 Chairing!)
Being a Thought Leader
and Role Modelling the right attitudes
and behaviours
Being creative and solution-
oriented!
MY TAKE AWAY FROM THE EXPERIENCE, PERSONAL GOALS ACHIEVEMENT
MY MOMENT OF AIESEC IN POLAND 13.14
Chairing LCC’s for
6 LC’s!
Applying for MCP
Falling in love
with Poland
<3
My amazing family –Sparkies
!
Finding the success in your failures and having the strength the share them with others is a simply way of inspiring to always be a better version of yourself!
WHAT’S NEXT? ;)
CONTEXT OF THE AREA WHEN TAKING OVER
Resultsdominiation of
AIESEC University
Low salesintensity and matching rate
Differentundestandingof GT producton local level
AREA DIRECTION
iGIP in Poland is delivering one coherent and marketrelevant Global Talents product basing on national subproducts and local segments. Our internal processesoptimization and know-how implementation together withexternal outlook makes us reliable business partner forcompanies in different segments across Poland.
AREA PROJECTS
NAME & GOALS KEY SUCCESSES (1 - 3) TO FURTHER DEVELOP (1 - 2)
Global Talents – product standarization on
local level with focus on IT sub product
• Global Talents product framework
development
• National subprodcuts usage
• Growth in products sales (with IT
focus)
• Constant product conciousness
building
• Product communication
Regions implementation for better sales
tracking and management
• Implementation of 3 regions with 3
regional coordinators
• Conducting selling mania among
regions
• Growth in sales of LCs within the
regions
• 4th region implementation
• Criteria for division creation
AIESEC University – product
standarization and quality enhancement
• Cooperation with external knowledge
partner
• Languages standarization
• Timeline standarization
• Bold decision about product future
Marketing support - Government
cooperation & Online presence
• Basis for further government
cooperation
• Basis for online presence
• B2B marketing strategy creation and
implementation
NST implementation for better delivery
• 8 different people working on NST
positions
• Summer peak strategy based on
NST
• Long term NST strategy creation
GIP Summit – CEE countries meeting for
common products creation• New product creation
• CEE cooperation start
• Further cooperation within the
region
MOS EXECUTIONTARGET REALIZATION
Raising 436 399
Matching 363 233
Realization 322 243 / 250*
Matching rate 70% 58%
Realizations growth 60% 22% / 25%*
AIESEC Universityrealization share
40% 47%
No. of Sales Regions 4 3
Pipeline
Available TNs 56
Matched TNS 31
1
3
2
3
3 LESSONS FOR THE AREA TO TAKE FORWARD (from at least 1 mistake)
Make sure that number focus is not limiting yourinnovativeness
Give more creation power to the people in the Local Committees
B2B Marketing strategy is needed for furtherproducts development and growth
Time management
+ selforganization
ConnectionsBusiness know how
for the future
Selfdiscovery
MY TAKE AWAY FROM THE EXPERIENCE, PERSONAL GOALS EXCHIEVEMENT
MY MOMENT OF AIESEC IN POLAND 13.14
WHAT’S NEXT? ;)
iGCDP
CONTEXT OF THE AREA WHEN TAKING OVER
Basics of IR management
Basic experience in
iGCDP management
30-40 % of growth yearly
AREA PROJECTS
NAME & GOALS KEY SUCCESSES TO FURTHER DEVELOP
National Product Portfolio
Refreshment
the whole product refreshment
process delivered and piloted
deliver the process one more time
basing on knowledge and
experience gathered
International Cooperation
Optimization
three different strategies tested
experience and knowledge aquired
further IR process optimization
creating sth very easy to manage
Global Host Product
Developmentproduct developed in theory
implement tangible product to the
market and manage it
NGO product development
market research delivered
experience and knowledge
gathered
do not focus on NGO segment on
local level, consider national
cooperation with big NGO’s
Innovation Fund experience based on BCP’sconsider Innovation Fund at the
beginning of MC term (planning)
Reception WIKI most of the content is ready finish the rest of the content
EP LEAD frameworkEP LEAD framework WIKI
built awareness among the network
implement customized EP LEAD
for every national and local project
MOS EXECUTION (06.06.2014)
TARGET REALIZATION
Number of Raises 1710 1588
Number of Matches 1579 1029
Number of Realizations 1450 1088
Average Matching Time 45 days ~ 70 days
Matching Rate 85% ~ 65%
1
32
3
LESSONS FOR THE AREA TO TAKE FORWARD(from at least 1 mistake)
Better time management when working in MC. Less functional projects at a time. Finish ones before starting others.
Do not implement any products without assuring it’s market relevance (that someone wants to pay for or at
least participate in it.
Remember about TLP/TMP experience delivery of NST members.
Project/Time Management
Product Management
Personal Awareness
Cooking, Driving & Houshold
Stuff
MY TAKE AWAY FROM THE EXPERIENCE, PERSONAL GOALS EXCHIEVEMENT
MY MOMENT OF AIESEC IN POLAND 13.14
WHAT’S NEXT? ;)
CONTEXT OF THE AREA
Lack of TM-ELD corner
work both on national and local level
Operational role
and job of local TM
Lack of „product” for
TMP/TLP
Talent Management Direction
TM is driving GIP and GCDP growth bringing impact both to organization
and members.
Organizationa
l value Individual
value
KEY SUCCESSES TO FURTHER DEVELOP
IT Membership Recruitment
Creation of guidelines and direction for
entity for IT TMP recruitment.
• MC follow DDL with branding
materials
• Better selection of LCs to participate
• Results- 50% only
Recruitment management
National Management of Recruitments.
• 79% plan realization in October
• 91% of plan realization in Feb-March
• 94% of internal recuruitment plan
realization
• Continue NST coordination
• More engagament of Comm side
from MC
• Education for Future Leaders
• Introducing flexible, need based
recruitments
TMP/TLP Conference Management
• Additional conference before summer
peak
• Strategic knowledge for TLPs
• Opening additional TLP tracks before
off peak and summer peak
• Amount of delegates for TMP and
TLP track especially before
operational peaks
• Alignment of local and national
education
KEY SUCCESSES TO FURTHER DEVELOP
Members Development Program
• Evolution of Career Paths to bring more
leadership development for TMP and
align ther personal goals to
organizational needs.
• 90% of LCs implementing program
• Alignment to Future Leaders Brand
• Develop version/guideline for
reallocated TMPs or for TLPs
Education Management
• Recommendations for local cycles
refreshment
• Short induction guidelines followed by
most of LCs
• Consider creating more useful tools for
management of education in local
projects to support GIP/GCDP
Product Packaging (Future Leaders
creation)
• Creation of value proposition based on
core of organization
• Program based on needs assessment
and core of organization
• Good implementation from TM side
(refreshed recruitment)
• Better national campaign for October
(more viral)
HR audit
• Building platform/way for TMs to gather
data about allocation of resources, it’s
efficiency
• Engagement of network
• Building performance view in platform
• Training network to work on Business
Intelligence and data
• Continue IM engagement in project
Support for GIP/GCDP
Achievements
• Contribution to EP LEAD
• Framework of TM-OGX Synergy
• Talent Planning Recommendations, trainings, feedbacks and tools (backward planning)
• Introducing BI for HR
• Operational blocks for TLPs on conferences
• Education for EBs focused on Talent Capacity
Non-achievements
• IT TMP Recruitment
• Lack of significant changes in Talent Capacity especially for GIP
• Lack of significant change in OGX talent allocation
0
500
1000
1500
2000
2500
3000
2012-1013 2013-2014
EXPERIENCE DELIVERED
TMP TLP
0 500 1000 1500 2000 2500 3000 3500 4000
Membership
Exchange
Efficiency in RE
1
3
2
3
3 LESSONS
Stronger support and tracking for LCs to change structures and talent allocation.
Bigger focus on developing Business Intelligence or HR.
Continue development of Future Leaders and alignment of Members Development Program.
Leadership skills
development
Self Management
Self discovery
MY PERSONAL TAKE AWAY
MY MOMENT OF TERM 13.14
AFTER THE TERM
Internship
in the Netherlands
CONTEXT OF THE AREA WHEN TAKING OVER
Poor awareness of Customer
Orientation
No focus in optimising
strategies and processes
Information Management
disconnected from ELDs
Job Description
ELD Team and IM Management (changed during the term. MCVPs more independent and IM with more
connection with MCVP OP);
Ensure implementation and usage of NPS in National and Local Level (National Control Board created and
message downscaled for the 1st time as a strategy from MC Team);
Product Development (If needed - on demand) - (Example of it was the creation of Future Leaders
Programme - it was a perceived need by MCVPTM, where MCVP OP was consulted in the beginning of
the project. Further, it was 100% responsibility of MCVPTM as a programme runner by this area);
ELD Programmes Processes Optimization and Long Term Evolution (Creation of Poland and India
platform as a smart tool for growth, aiming optimisation and Medium Term Evolution, not long one (which I
consider AI Role);
General Role
Drive ELD Approach assuring goal (numerical) achievement;
Ensure implementation of Customer Gauge platform (NPS) in National and Local Level;
ELD Process Optimization & Long Term Evolution in connection with Information Management;
Facilitating and Coordinating synergies within VPs Operations (Exchange + TM = ELD Team)
AREA DIRECTION
MCVP Operations 13-14 - 1st time this role existed in this Entity
Before (12-13) it was Exchange Development (not responsible for IM and TM)
MCVP Operations 14-15 (different JD - you can consult with MCPe and MCVP OP elect) - Still responsible
for Quality Management and now with Learning & Development
RA = MA mindset for all OGX side (my contribution in planning)
Customer orientation focus
Co-Delivery strategies and contribution for GCDPs specially
Process Optimization
Direction of Operations in 13-14
It consists basically in connect ELDs responsible, to make the work easier, check any flaws in the
processes.
Also, to bring to AIESEC in Poland entities (MC and LC) the idea to become an ELD Generation,
overcoming challenges through a new perspective, using it for Product Development and ‘Re-Design’
across Customer Feedback.
AREA PROJECTS
NAME & GOALS KEY SUCCESSES TO FURTHER DEVELOP
National Control Board - NCB• Creation and Implementation (most developed NCB
team in the network)
• Engagement of members in national and local
initiatives
Poland Going Global• Started as a Process Optimisation Initiative
• It is a Incentive system• Communication to LCs and way to promote it
POLIND• A package, a tool and an idea for process optimization
• India as partner
• Engagement and respect from Polish side to
our partner, since the tool works
Customer Gauge and NPS Implementation • Usage is clear through BI Summit output • Education to LCs via webnars
Customer Channel • 100% cases assigned solved • Is working 100%
Extra duties
• 1st Europe GIP Meeting (Summit before IC)
• International Congress Chief Delegate
• ELD Summit Agenda Management
• Chairing abroad
• BI Summit in AI
• WinCo & LeadCo Conference Management
• Husqvarna Best Case Practice (twice) with focus in Quality and Customer Orientation
& Optimization of processes
• Follow up of Europe Summit
• Downscalling properly global strategies after
summits
1
3
2
3
3 LESSONS FOR THE AREA TO TAKE FORWARD (from at least 1 mistake)
Focus on Local Committees which will bring you results
Do not be responsible for Conference Management if you are an International MC Member
Local Committees have already their innovations. Ask them before thinking you are creating something for the 1st time.
Project
ManagementSelf-Reflection
That I am a
very
individualistic
person and I
need my space
That culture
differences
make a huge
difference in
your work and
home
That I am the
best Doctor
Love you will
meet in your
AIESEC
Career
MY TAKE AWAY FROM THE EXPERIENCE, PERSONAL GOALS ACHIEVEMENT
MY MOMENT OF AIESECIN POLAND 13.14
Suruba is downscaled in @PLAD!
WHAT’S NEXT? ;)
I don’t know yet!
But see you in Wrocław!
I can still be your chair :)
1. Direction2. Plan & Plan Realization
3. MoS & MoS Realization4. Key Learning Points5. Plans for the future
FunctionalPresentations
CONTEXT OF THE AREA WHEN TAKING OVER
Unclear areadirection
Old-fashionedsystems with very wrong
logic
SuccessfulLCP
Commissionmanagement
MY CONTRIBUTION TO NATIONAL STRATEGIC PROJECTS
Term ShiftFinancial
Model
MC – LC Cooperation
Customization
MY CONTRIBUTION TO NATIONAL STRATEGIC DIRECTION
INCREASING CAPACITY
Talent Capacity drivingGIP & GCDP growth
GCDP off-peakenhancement
Expansions for OGX Reach
CUSTOMER ORIENTATION
Poland Going Global
Market RelevantProducts Packaging
LEAD implementation in ELDs
Embeding NPS intodaily operation
BRAND POSITIONING
External Brand Positioning
National ValuesAssessment
EuroXpro
Standarizationandcoherency of operations
AREA DIRECTION
Driving organizational EFFECTIVENESS
• Thanks to the created growth-friendly environment focus LCs have significantly enhanced their performance.
Increasing ELD’s REACH
• ELD experiences are being delivered in the territories they have never been before.
Ensuring organizational SUSTAINABILITY & HEALTH
• Every entity in our association is on a long-term growing path.
Ensuring COHERENCY of organizational direction at all levels
• Essential part of LCs growth has been generated due to capitalizing on national strategies.
AREA PROJECTS - Rubi
NAME KEY SUCCESSES TO FURTHER DEVELOP
SONA-Automatization of the process
-Creation of Health Model
-Delivery Time
-Plattform continuity
PBC coaching strategy
-Maximization of LCs potential
-Customized approach for focus-area growth.
-Innovative approach
-Adaptation of the strategy according to
new Growht model.
GDC coaching strategy
-Creating methodology to be used as catalyst of
growth for the entity.
-Structured approach to develop LCs with low
performance/health.
-Innovative approach
-Adaptation of the strategy according to
new Growht model.
Transition Management
-Structured flow of EB2EB transition with the
usage an easy and effective tool
-Education of the relevance of it at local level
-LCP involvement
-Adapatation of the tool according to
new MC needs.
-Continuity of having all area
information organized
AREA PROJECTS - Iza
NAME KEY SUCCESSES TO FURTHER DEVELOP
Term Shift
- Creation of new operational timeline for the
organization (01.02)
- Smooth implementation of 1st phase (01.04)
- LCP & EB election revision
- Adapting education system
Planning
- Creation of brand new planning logic
- Automatization of collecting & reviewing LC plans
- MC consultancy for every area
- Adapting system towards growth model
- Reduction of time spent on planning in LCs
- Reduction of time spent on feedback by MC
Conference Cycle
- Providing more touchpoints
- Reaching more target groups
- Ensuring clear, customized, strategic role of every
platfom
- Cycle adaptation towards 14.15 needs
- Reduction of conferences costs
- Reduction of MC involvement
- LEAD creation & implementation
LC Existence Criteria
- Redefining criteria itself, building common base
- Redefining system of cooperation with LCs in their
recovery
- Higher stress on financial aspect among
criterias
- Piloting subcommittees concept
Rewards & Recognition
- Redefinition of quaterly awards system
- Updating annual awards to drive behaviours &
directions
- Adapting system towards growth model
- Automatizing the system calculation
- Conducting day 2 day challenges for LCs
MOS EXECUTION
OD MoS
RA | MA | RE in programmes
LCs growth, individually or in groups
Project’s realization
No of LCs fullfilling existance criteria
No of SUs in AIESEC in Poland
No of GIP / GCDP generated by SU
Reach of MC Team to AIESEC in Poland
1130
507
243283
1002
460
230
347
IGCDP OGCDP IGIP OGIP
Total Performance per program - MC term
13.14 12.13Growth
IGCDP 12,8%
OGCDP 10,2%
IGIP 5,7%
OGIP -18,4%
BIALYSTOK
GDANSK UG
KATOWICE
AEKIELCE
KRAKOW
LODZLUBLINUMCS
NOWYSACZ
OLSZTYN
POZNAN
RZESZOW
SZCZECIN
TORUNUMK
WARSAW
UNIVERSITIE
S
WARSZAWASGH
WROCLAWUE
WROCLAWUT
12.13 70 83 126 28 329 107 102 24 47 250 115 71 85 190 131 194 70
13.14 79 95 113 27 336 103 144 18 45 220 138 65 75 229 151 212 97
0
50
100
150
200
250
300
350
400
Total exchanges per LC
GR 12,9% 14,5% -10,3% -3,6% 2,1% -3,7% 41,2% -25,0% -4,3% -12,0% 20,0% -8,5% -11,8% 20,5% 15,3% 9,3% 38,6%
4354 53
14
190
65 62
1631
99 97
3245
116
6991
5342 33
64
9
202
5948
16 22
93 84
4632
77
46
92
35
iGCDP Total performance - MC term
13.14 12.13
7
19
32
3
83
31
49
210
48
9
2014
4855 54
2011
17
27
6
57
2631
4
14
81
13 10
21
4653
31
11
oGCDP Total performance - MC term
13.14 12.13
21
4 36
23
0
19
0 2
1824
6 7
29
14
50
118
139 9
19
2
11
3 3
1712
4
12
29
12
48
11
iGIP total performance - MC term
13.14 12.13
8
18
25
4
40
7
14
0 2
55
8 7 9
36
1317
139
2026
4
51
20
12
1
8
59
611
20
38
2023
13
oGIP total performance - MC term
13.14 12.13
1
3
2
3
3 LESSONS FOR THE AREA TO TAKE FORWARD
Successful implementation requires pilots & physical touchpoints
Your work-life balance depends on planning
There are no synergies, there are synergeticprojects
Personal Awareness
Project Managment
Personal Relations
International Experience
Clearer vision of my
future
MY TAKE AWAY FROM THE EXPERIENCE, PERSONAL GOALS EXCHIEVEMENT
MY MOMENT OF AIESEC IN POLAND 13.14
Chairing 5 LCs
10 conferences
(sumco, multito, nfs)
Coaching visits
Pink house life
Sparkies <3
WHAT’S NEXT? ;)
I see possibilities in everything. For everything that's taken away, something of greater value has been given.Michael J. Fox
?
MY TAKE AWAY FROM THE EXPERIENCE, PERSONAL GOALS EXCHIEVEMENT
Personal Efficiency
ChangeManagement
Personal Relations
Fulfillment Life Purpose
MY MOMENT OF AIESEC IN POLAND 13.14
WHAT’S NEXT? ;)
CONTEXT OF THE AREA WHEN TAKING OVER
Good structuring of how to deal with
MyAIESEC.net and other platforms on
issues of knowledge management.
Little experimentation on the constant
research for stronger and definitive ways to
solve recurring problems.
Information tended to be diffused and widely
spread in various platforms and
systems.
MY CONTRIBUTION TO NATIONAL STRATEGIC PROJECTS
MC – LC Cooperation Customization
AMS
Assure quality on gettinginformation from network for
LC Plans HR allocation
Tracking
LC Performance
SONA + Health
Every othersingle need.
MY CONTRIBUTION TO NATIONAL STRATEGIC DIRECTION
CUSTOMER ORIENTATION
Poland Going Global
POL-IND Initiative
AREA DIRECTION
AMS
GIS
AMS
It has the clear goal to offer functionalities that
we don’t have and those whose are needed to
enable the MC to PLAN growth based in high
quality information and TRACK every single
resource.
Ensure that we will have the same
functionalities that we keep needing plus give
us freedom to develop whatever we
want/need.
Adapted to our costumers and few more
functionalities.
AREA PROJECTS
NAME & GOALS KEY SUCCESSES TO FURTHER DEVELOP
Poland Going Global
• Boost operations from Polish network;
• Bring the idea of daily operations for the
network and healthy competition;
• Platform and tracking tools;
• Good branding and packaging
support;
Better ways to engage
network at national incentive
systems;
POL-IND
• Boost operations between @PLAD and
other Tier-1 performer.
• Strong relations with India;
• Key-learnings on matching
process challenges;
Figure out how to connect
GIS and our systems with
the outcomes we had with
the project;
Network Planning
• Provide MC and LCs ways for them to
plan their year month-by-month goals;
• Understand the bigger Picture of
our network energy allocation;Connect with GIS;
Network Tracking (SONA)
• To track network plans realization;
• It’s a good input for coaching;
• Effective way to track Project and
product development;
Make the analysis available
for the network;
TM Audit (Human Resources Tool):
• Audit: to entities track their HR
allocation and recruitment results;
• TM most forgotten area by AI and
probably will keep slow focus;
• Enable critic review
Make the analysis available
for the network;
MOS EXECUTIONTARGET REALIZATION
Decrease of Matching Time -25%
-12,9% +0,8% -25,4% +1,7%
Growth in Realizations +25% 6% (2012-2013 = 2039 2013-2014 = 2164)
48,4142,70
64,29
92,32
56,8250,97
74,88
97,63
49,47 51,3655,86
99,28
iGCDP oGCDP iGIP oGIP
2011 2012 2013
1
3
2
3
3 LESSONS FOR THE AREA TO TAKE FORWARD
Plan a stronger synergy and keep it to the end.
≠ Areas ≠ Needs ≠ Perspectives
Every investment in management of the information is always more than worth.
Professional
Experience
SelfManagement
Rabbits are not alwaysthe answer
Love whatyou do
MY TAKE AWAY FROM THE EXPERIENCE, PERSONAL GOALS EXCHIEVEMENT
MY MOMENT OF AIESEC IN POLAND 13.14
WHAT’S NEXT?
CONTEXT OF THE AREA WHEN TAKING OVER
Area was not taken care of
for few months
Information thatwe will for sure
get qualifiedexternal audit
Low amount of money on bank account due to poor nationalvindication
MY CONTRIBUTION TO NATIONAL STRATEGIC PROJECTS
Financial ModelCreation and Implementation
AREA DIRECTION
Enclosing external audit and ensuring governmental changes
Creation of Financial Model for the wholeAIESEC in Poland
Ensuring financial stability of @PLAD to create credibility into doing IC 2016
AREA PROJECTS
NAME & GOALS KEY SUCCESSES TO FURTHER DEVELOP
Unqualified Audit 12/13 Association
• Created Financial Statement
for 12/13
• Audit of Financial Statement
• Get audit every year
Unqualified Audit 12/13 Ltd.
• Created Financial Statement
for 12/13
• Audit of Financial Statement
• Get audit every year
Financial Model
• WG for Financial Model
• Analysis of AIESEC Poland
Finances
• Possibly add „funds”
• Flex it every year
Changing Method of metod of tracking and planing
finances of LC from project/EB to Area/project
• Creation of new budget tool
• Every LC is working on this
new tool
Changing Bank
• Finding the best offer
• Signing contract with Mbank
• Closure of accounts in
Citibank
MOS EXECUTION
TARGET REALIZATION
Budget Realization >100 % 92 %
Financial Sustainability of MC 12 5,5
1
3
2
3
3 LESSONS FOR THE AREA TO TAKE FORWARD
Work with ASC/FU and delegate daily tasks to them
Work only on your focuses and the most crucialthings in terms of legality, rest can wait or be
delegated
Remember that even when you are facingclosure of organization you can still fix it
MY MOMENT OF AIESEC IN POLAND 13.14
CONTEXT OF THE AREA WHEN TAKING OVER
Most of partnerships
with companiesare good and
stable
Low level of vindication
(less then 30%)
Lack of deliverystandards
ER AREA DIRECTION
Products innovations
Products quality
ER products support ELD
MY CONTRIBUTION TO NATIONAL STRATEGIC DIRECTION
INCREASING CAPACITY
Talent Capacity drivingGIP & GCDP growth
GCDP off-peakenhancement
Expansions for OGX Reach
CUSTOMER ORIENTATION
Poland Going Global
Market RelevantProducts Packaging
LEAD implementation in ELDs
Embeding NPS intodaily operation
BRAND POSITIONING
External Brand Positioning
National ValuesAssessment
EuroXpro
Standarization and coherency of operations
ER AREA PROJECTS
PROJECT KEY SUCCESSES TO FURTHER DEVELOP
Career Days Innovation
• Autumn edition changes
• New logging system
• Re-branding
• Registration system
• Brand management under ER
• Online partners activities
• Website for students
Quality Management
• Product delivery standarization: @Week,
Company Day, Dni Kariery, Ambassador
• Account management standards
• Reporting standards & feedback
• Working on quality KPIs
New products creation and
implementation
• oGIP products based on OPS and online
platform
• Next Step conference (H4TF)
• OGX support by insurence company
• oGCDP products
MOS EXECUTION – Revenue per product
TARGET REALIZATION
Revenue before redistribution 99,99%
Revenue after redistribution 89%
Vindication 12.13 100 % 98,16 %
Vindication 13.14 80 % 90,91%
MOS EXECUTION – Revenue per product
TARGET REALIZATION
Dni Kariery 103,5%
Dni Kariery Partner 92%
Youth to Business Forum 92%
Company Day 100%
Program ambassador 78%
Inne (XPRO, OGX, Gala) 101,7%
1
3
2
3
3 LESSONS FOR THE AREA TO TAKE FORWARD
Key to success is proper communication and honesty!
Nothing is impossible!
The biggest bottlenecks are people and time :D
Networking
Communication and
negotiationsskills
Selfawerness
Adaptabilityto changingenvironment
THE BEST TIME IS
„NOW”
TAKE AWAY FROM THE EXPERIENCE, PERSONAL GOALS EXCHIEVEMENT
Project Management
skillsimprovement
Adaptabilityto differrentterms of life
and work
Friendships
Working under stress
and timepressure
Eventmanagment
skillsimprovement
Selfmotivation
MY MOMENT OF AIESEC IN POLAND 13.14
WHAT’S NEXT? ;)
Comm
CONTEXT OF THE AREA WHEN TAKING OVER
No MC VP COMM
Almost no MC support
to LCs
Campaignsoutdatedand no
coherency
MY CONTRIBUTION TO NATIONAL STRATEGIC PROJECTS
Term Shift Financial Model
MC – LC Cooperation
Customization
Joined after the main realizations of those projects. And no allignment with COMM priorities.
MY CONTRIBUTION TO NATIONAL STRATEGIC DIRECTION
BRAND POSITIONING
External Brand Positioning – Refreshed campaigns for Global Citizen, Global Talents, Implementation of Future Leaders and starting operations in AIESEC in Poland fanpage.
National Values Assessment – never happened.
EuroXpro – no direct contribution.
Standarizationand coherency of operations – Project of previous MC VP COMM
AREA DIRECTION
Marketing focused on ELDs results (specially OGX and TM)
Building MC – LC relations again
AREA PROJECTS
NAME & GOALS KEY SUCCESSES TO FURTHER DEVELOP
Future Leaders Packaging• New brand its implementation
• Good acceptance / education
• Internal Branding of FL (MDP,
Re-allocation, etc)
• Analysis of the report
Global Citizen 2.0
• Working Group (creation of
new campaign)
• Implementation in local level
• Better Profiles Applications
• Aligned message with other
products
• National Implementation
• Engagement in local level
Global Talents 2.0
• National Implementation
(Working Group + NST)
• Refreshed Visuals
• Local Implementation
• Alignment with other products
• Aligment with Country
Partners
• Engagement in local level
Conversion Rate Optmization
• Tracking LCs
• Weekly Analysis for Summer
Peak
• More education to the network
• More synergy COMM&OGX
1
3
2
3
3 LESSONS FOR THE AREA TO TAKE FORWARD (from at least 1 mistake)
Marketing in local level is still seeing as promotion. More education on how strategic marketing shouldbe, specially with support from LCPs.
Big need for regulations for Marketing and PR, ifyou dont have it written in compendium there isno way you can assure coherency in local level
The market is changing every second, we need to be constantly updated with new strategies and trends. Also, have data collection and market research to base ouractions, which are still based on assumptions.
How to workindependently(self-tracking,
prioritization…)
Training Skills(still to develop, but is already a
lot better :P)
Balance life and AIESEC
(finally)Great Friends
MY TAKE AWAY FROM THE EXPERIENCE, PERSONAL GOALS EXCHIEVEMENT
MY MOMENT OF AIESEC IN POLAND 13.14
First hour in Poland Election Conferences Random Parties
Chairing Travelling COMMs <3 EuroXpro
WHAT’S NEXT? ;)
MC SEXY :P
CONTEXT OF THE AREA WHEN TAKING OVER
No focuson PR
activities
Changeof
structure
MY CONTRIBUTION TO NATIONAL STRATEGIC PROJECTS
Term Shift Financial Model
MC – LC Cooperation
Customization
No allignment with PR priorities. Some guidance and advice in the begening of Financial Model project.
MY CONTRIBUTION TO NATIONAL STRATEGIC DIRECTION
BRAND POSITIONING
External Brand Positioning – very general strategy, a lot of actions a nd project were strivin for that –Y2B, EoY, non-corporate partnerships. PR focus – knowledge gathering and building capacity.
National Values Assessment – never happend. Recomendations, preparations and research done. Lack of financial resources and time to realize the project.
EuroXpro – big amount of time was devoted towards that. Regional coordinator of Europe Y2B, 2 weeksbefore the conference MCVP PR was MC resposible for the conference.
Standarizationand coherency of operations – MCVP COMMs project, not realized
AREA DIRECTION
To position AIESEC in Poland as Youth leadership driven organization, and to have long term
partnerships with institutions and organizations that can help us in realization of our startegic goals.
AREA PROJECTS
NAME & GOALSKEY SUCCESSES (1 -
3)
TO FURTHER DEVELOP (1
- 2)
Poland Youth to Business Forum
• New brand and formula
implementation
• Agenda based
• Focus on delegate experience
• Delivery of the conference
• Network education and
engagement
• Media engagement
Employer of the Year Plan realization
How to engage AIESEC in Poland?
Awareness of the data in the survey
Contracts with Nielsen and other
parties hired to help with the survey
Heading for the Future (Next Step)Conference was organized together
with Multito 2014
Have specific goals connected with
startegies
Plan earlier (sales and agenda) to
prepare network for the timeline
Alumni Data Base Creation Project canceled
Develop alumni strategy, key points
of cooperation, showcasing impact,
resource of knowledge, GIP growth
Positioning of AIESEC in the external environment New contacts and prospects, events
particpation
PR Plan is necessairy, all the PR
actions should reflect strategy and
plan as well as the messages that
we want to send to the world
EuroXpro and Europe Youth to Business ForumGoog agenda & Speakers
Successfull delivery
Financial sustainability
How to work with AI? Clear division
of resposibilities among MC AI and
CC. How to use this events better
for media intrest?
1
3
2
3
3 LESSONS FOR THE AREA TO TAKE FORWARD (from at least 1 mistake)
It is crucial to have a clear PR Plan alligned with the strategy of the team and marketing sub-team. PR plan should reflect organizational strategy.
Plan your NST structure according to your needs. It isbetter to wait and think and analize the needs instead of
recruitng only beaucse of the timeline framework.
Priotization is a key to success. If I had chosen a fewprojects in the begening istead of focusing on many I probably would have been more successful in all of them. Which 20% of your actions bring 80% of results?
Self -awarness
Transifrmationand personaldevelopment
Met greatfriends
Proffessionaldevelopment
– AI!
MY TAKE AWAY FROM THE EXPERIENCE, PERSONAL GOALS EXCHIEVEMENT
MY MOMENT OF AIESEC IN POLAND 13.14
My Birthday :D
NFS with Lawyn <3
Partners Gala – First Day of MC Spark
Random trip to Wilanów
Team Days in Zielona
Góra
WHAT’S NEXT? ;)
Special Thank You for:
The Board
of AdvisorsMember Committee
of AIESEC in Poland 2013/2014
Special Thank You for:
The Board
of ControlMember Committee
of AIESEC in Poland 2013/2014
Special Thank You for:
Sharne van der Burgh
Member Committeeof AIESEC in Poland
2013/2014
Special Thank You for:
National Support
Team MembersMember Committee
of AIESEC in Poland 2013/2014
Special Thank You for:
Local Committees’ Executive Bodies
Member Committeeof AIESEC in Poland
2013/2014
Special Thank You for:
Local CommitteeMembers
Member Committeeof AIESEC in Poland
2013/2014
Special Thank You for:
Member Committee2013/2014
Special Thank You for:
Member Committee2014/2015
Celebrate with us tonight!