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Helene Auramo, Okimo Clinic Ltd Turning employees into ambassadors in social media

Turning employees into ambassadors in social media

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Page 1: Turning employees into ambassadors in social media

!Helene Auramo, Okimo Clinic Ltd

!

Turning employees into ambassadors in social media

!

Page 2: Turning employees into ambassadors in social media

Machinery !

Knowledge workers !

Audience & networks

Page 3: Turning employees into ambassadors in social media

Traffic generated by IBM internal experts in social media converted seven times more frequently

than traffic generated by other IBM sources.

The Most Powerful Brand On Earth, Chris Boudreaux & Susan F. Emerick

Page 4: Turning employees into ambassadors in social media

TRUST

Page 5: Turning employees into ambassadors in social media

Employees

Partners and suppliers

Customers

Who are your ambassadors?

Page 6: Turning employees into ambassadors in social media

!

Regular rank-and-file company employees have

more credibility than executives.

- The 2012 Edelman Trust Barometer

Page 7: Turning employees into ambassadors in social media

Challenges

UNIFIED MISSION UNIFIED MESSAGES

TRUST LACK OF SOCIAL MEDIA POLICY

LACK OF SKILLS IDENTIFYING THE RIGHT AMBASSADORS

Possibilities

BRAND AWARENESS SEM & SEO

BUILDING TRUST SALES

Page 8: Turning employees into ambassadors in social media

!

Identification process

Internal Trust (skills)

Network Motivation

External Trust

Network Motivation

Page 9: Turning employees into ambassadors in social media

It all starts from within….

Why should I work for you? !

Why would I want to share your stuff?

Page 10: Turning employees into ambassadors in social media

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Okimo Clinic Way

What is the current and desired state?

Identification of the ambassadors

Content strategy plan and trainings

Measure & adjust

Page 11: Turning employees into ambassadors in social media

!Helene Auramo

[email protected] +358 40 153 0082 @heleneauramo !

www.facebook.com/okimoclinic

www.twitter.com/okimoclinic

www.linkedin.com/company/okimoclinic

!