Value Reference Model - Business Analysis

Value Reference Model

Business Analysis

Executing - Auxiliary Services

Planning

AuxiliaryServices

CustomerRelationsServices

Supply ChainServices

ProductDevelopment

ValueReference

Model

ExecutingGoverning

BusinessServices

HumanResourceServices

Auxiliary Services

F&A Quality

Assurance

Service

IT Services Quality System

Service

Auxiliary

Services

Organizational

Intelligence

Service

IT Services

Business

Analysis

IT Planning Information

Handling

IT Infrastructure

Maintaining

Systems

Deploying

IT Security

Assuring

IT Lifecycle /

Change

Managing

IT User

Supporting

IT Services

Business Analysis

Business Analysis

ImplementSolutions

BusinessAnalysisProcess

EvaluateSolutions

Performance

DeployedSolution

PerformanceMetrics

ValidatedSolution

read

read

Business Analysis Process

Underlying Competencies

Requirements Mgt & Comms

BA Planning and Monitoring

SolutionAssessment& Validation

ReqsAnalysis

EnterpriseAnalysis

ReqsElicitation


Plan / Monitor /Report on BAPerformance

Plan BusinessAnalysis

Approach

Plan ReqsManagement

Plan BusinessAnalysis Comms

Plan BusinessAnalysisActivities

ConductStakeholder

Analysis

ProcessImprovement

Recommendations

BA PerformanceAssessment

Business AnalysisPlans

ActualPerformance

Metrics

StakeholderDesignations

Reqm'tsManagement Plan

BA Plan forElicitation

Lessons Learned

StakeholderAnalysis

Stakeholder List

Business Need

BA Comms Plan

Process Assets

IdentifiedNeed

OrganizationalPerformanceStandards

OrganizationalStandards

BA Approach Plan

read

read

read

read

read

read

Plan Business Analysis Approach

Plan Business AnalysisApproach

BA ApproachPlanners

Corporateculture /

environment /history

6

Make FinalConsiderations

4

Determine Howchange is handled

5

Communicate withstakeholders

Uncertainty inRequirements

2

Establish Formalityand Level of Detail

3

PrioritizeRequirements

Length ofProject

1

Decide When thebusiness analysis

work occurs




Approach

Plan ReqsManagement



ConductStakeholder

Analysis

ProcessImprovement

Recommendations



ActualPerformance

Metrics




Lessons Learned

StakeholderAnalysis

Stakeholder List

Business Need

BA Comms Plan

Process Assets

IdentifiedNeed



BA Approach Plan

read

read

read

read

read

read

Conduct Stakeholder Analysis

Conduct Stakeholder Analysis

StakeholderAnalysts

4

AnalyzeStakeholder

Influence

2

Assist in IdentifyingStakeholders

5

Assist inDetermining

Authority Levels

1

Identify andDocument Team

Roles

3

CategorizeStakeholders




Approach

Plan ReqsManagement



ConductStakeholder

Analysis

ProcessImprovement

Recommendations



ActualPerformance

Metrics




Lessons Learned

StakeholderAnalysis

Stakeholder List

Business Need

BA Comms Plan

Process Assets

IdentifiedNeed



BA Approach Plan

read

read

read

read

read

read

Plan Business Analysis Activities

Plan Business AnalysisActivities

BA ActivitiesPlanners

4

Develop Estimatesfor BA Work

1

Identify businessanalysis

deliverables

3

Determine Tasksfor the BA Activities

2

Define the Scopeof BA Work




Approach

Plan ReqsManagement



ConductStakeholder

Analysis

ProcessImprovement

Recommendations



ActualPerformance

Metrics




Lessons Learned

StakeholderAnalysis

Stakeholder List

Business Need

BA Comms Plan

Process Assets

IdentifiedNeed



BA Approach Plan

read

read

read

read

read

read

Plan Business Analysis Communications

Plan Business AnalysisCommunication

CommunicationPlanners

5

Assess theformality of

communications

3

Determineappropriate content

2

Assess formatoptions

4

Determinefrequency required

1

Identifycommunications

needs &preferences




Approach

Plan ReqsManagement



ConductStakeholder

Analysis

ProcessImprovement

Recommendations



ActualPerformance

Metrics




Lessons Learned

StakeholderAnalysis

Stakeholder List

Business Need

BA Comms Plan

Process Assets

IdentifiedNeed



BA Approach Plan

read

read

read

read

read

read

Plan Requirements Management

Plan Requirements Management

1

Choosing orcreating therequirements

process2

Planningrequirementstraceability

4

DetermineRequirements

Attributes

6.1

Determine theprocess for

requesting changes

3

StructureRequirementsTraceability

6

Plan the processfor handling

changes

6.2

Determine w ho w illauthorize changes

6.5

Plan the Wordingof the Request

5

Plan PrioritizationProcess

6.4

Determine ImpactAnalysis

6.3

Tailor

ReqsuirementsMgt Planners

Cost and TimeEstimatesof Change

Alignment ofthe Change

Benefits andRisks

of the Change

RecommendedCourse ofAction forChange

Inf luence ofthe Change




Approach

Plan ReqsManagement



ConductStakeholder

Analysis

ProcessImprovement

Recommendations



ActualPerformance

Metrics




Lessons Learned

StakeholderAnalysis

Stakeholder List

Business Need

BA Comms Plan

Process Assets

IdentifiedNeed



BA Approach Plan

read

read

read

read

read

read

Plan / Monitor / Report on BA Performance

Plan / Monitor / Reporton BA Performance

BA PerformanceActors

3

Report onbusiness analysis

progress

2

Collect Metrics

1

Determine Metrics

5

Replan as needed

4

Take preventiveand/or corrective

action






ReqsAnalysis

EnterpriseAnalysis

ReqsElicitation

Enterprise Analysis

Define theSolution Scope

Develop theBusiness Case

Determ ineRecommended

SolutionApproach

Determ ine theGap in

Capabilities

Define theBusiness Need

RecommendedSolution Approach

Results ofCompetitiveAnalysis ...

Feasibility Analysis


BusinessArchitecture

Gap in Capabilities

Business Goal(s)

Business Need

Business Case

Target State EA

Updates to EA

Solution Scope

read

read

read

read

readread

read read read

read

readread read read

read

read

read

read

read

read

Define the Business Need

Define the Business Need

Need DefinitionActors

1

Confirm Strategic Intent

2

Define the BusinessProblem or Opportunity

Enterprise Analysis




SolutionApproach


Capabilities







Gap in Capabilities

Business Goal(s)

Business Need

Business Case

Target State EA

Updates to EA

Solution Scope

read

read

read

read

readread

read read read

read

readread read read

read

read

read

read

read

read

Determine the Gap in Capabilities

Determine the Gap in Capabilities

CapabilityAnalyzers

4

Conduct GapAnalysis

3

Develop TargetState Enterprise

Architecture

2

Conduct ExternalAnalysis

1

Conduct InternalAnalysis

Enterprise Analysis




SolutionApproach


Capabilities







Gap in Capabilities

Business Goal(s)

Business Need

Business Case

Target State EA

Updates to EA

Solution Scope

read

read

read

read

readread

read read read

read

readread read read

read

read

read

read

read

read

Determine Recommended Solution Approach

Determine Recommended Solution Approach

4

Prepare FeasibilityStudy Report

2

Identify allPotential SolutionApproach Options

3

Conduct aFeasibility Analysis

1

Review andValidate the

Business Driversfor the Feasibility

Study

SolutionApproach

Recommernders

Enterprise Analysis




SolutionApproach


Capabilities







Gap in Capabilities

Business Goal(s)

Business Need

Business Case

Target State EA

Updates to EA

Solution Scope

read

read

read

read

readread

read read read

read

readread read read

read

read

read

read

read

read

Define the Solution Scope

Define the Solution Scope

4

DefineAssumptions /Constraints /

Dependencies

3

Describe theProject Approach

1

Draft the SolutionScope Statement

2

IdentifyDeliverables

Solution ScopeDefiners

Enterprise Analysis




SolutionApproach


Capabilities







Gap in Capabilities

Business Goal(s)

Business Need

Business Case

Target State EA

Updates to EA

Solution Scope

read

read

read

read

readread

read read read

read

readread read read

read

read

read

read

read

read

Develop the Business Case

Develop the Business Case

5

Compile Resultsand Present to theProject Sponsor

4

Determine theMeasurement

Process for Costsand Benefits

3

Conduct the InitialRisk Assessment

2

Identify andQuantify the Costs

1

Identify andQuantify the

Benefits

Business CaseDevelopers






Reqm'tsAnalysis

Reqm'tsElicitation

EnterpriseAnalysis

Requirements Elicitation

ReviewRequirements

DocumentElicitationResults

ConfirmElicitationResults

ConductElicitation

Prepare forElicitation

DocumentationBased onTechnique

Assumptions /Constraints /Risks / Issues

Validated /Stated Reqs



SupportingMaterials

StatedRequirements


ElicitationResults

StakeholderList

Reqm'tsManagement

Plan

Business Case

BusinessNeed

ScheduledResources

SolutionScope

read

read

readread

read

readread

readread

read

read

read

read

read

read

Prepare for Elicitation

Prepare for Elicitation

PreparationActors

Elicitation PrepareTechniques

2

ScheduleResources

3

Notify appropriateparties

4

Establish GroundRules

1

Clarify the specificscope

Requirements Elicitation

ReviewRequirements

DocumentElicitationResults

ConfirmElicitationResults

ConductElicitation

Prepare forElicitation

DocumentationBased onTechnique

Assumptions /Constraints /Risks / Issues

Validated /Stated Reqs



SupportingMaterials

StatedRequirements


ElicitationResults

StakeholderList

Reqm'tsManagement

Plan

Business Case

BusinessNeed

ScheduledResources

SolutionScope

read

read

readread

read

readread

readread

read

read

read

read

read

read

Conduct Elicitation

Conduct Elicitation

Conduct ElicitationTechniques

3

Track ElicitationMetrics

1

CaptureRequirement

Attributes

2

Use of Glossary

ElicitationConductors






Reqm'tsAnalysis

Reqm'tsElicitation

EnterpriseAnalysis

Requirements Analysis

OrganizeRequirements

DetermineAssumptions

and Constraints

Specify andModel

Requirements


Val idateRequirements

VerifyRequirements

Assumptions /Constraints

StakeholderAnalysis

Elicitation Resul ts

Business Case

Evaluation Cri teria

Solution Scope

Business Reqm'ts

read

read

read

read

read

read

Prioritize Requirements

Prioritize Requirements

Analyze ChallengesSet Basis forPrioritization

RequirementsPrioritizers

Non-negotiableDemands

Gaming theSystem

UnrealisticTradeoffs

BusinessValue

Likelihood ofSuccess

StakeholderAgreement

Regulatoryor Policy

Compliance

Business orTechnical

Risk

Implementation Difficulty

PriorityzationConstraints

ChallangeAnalysis

Constraints




and Constraints

Specify andModel

Requirements



VerifyRequirements


StakeholderAnalysis


Business Case


Solution Scope

Business Reqm'ts

read

read

read

read

read

read

Organize Requirements

Organize Requirements

2

DetermineRequirement Level

3

DocumentRequirement

Dependencies andRelationships

1

Select the Methodfor OrganizingRequirements

RequirementsOrganizers




and Constraints

Specify andModel

Requirements



VerifyRequirements


StakeholderAnalysis


Business Case


Solution Scope

Business Reqm'ts

read

read

read

read

read

read

Specify and Model Requirements

Specify and Model Requirements

4

CaptureRequirements

Attributes

3

Find ImprovementOpportunities

2

ModelRequirements

1

Specificationsusing Natural

Language

RequirementsModelers




and Constraints

Specify andModel

Requirements



VerifyRequirements


StakeholderAnalysis


Business Case


Solution Scope

Business Reqm'ts

read

read

read

read

read

read

Determine Assumptions and Constraints

Determine Assumptions and Constraints

3


1

DetermineBusiness

Constraints

2

DetermineTechnical

Constraints

ImplementationSMEs




and Constraints

Specify andModel

Requirements



VerifyRequirements


StakeholderAnalysis


Business Case


Solution Scope

Business Reqm'ts

read

read

read

read

read

read

Verify Requirements

Verify Requirements

1

CharacteriseRequirements

Quality

2

RequirementsVerification

WalkthroughPerformers

RequirementsVerifiers




and Constraints

Specify andModel

Requirements



VerifyRequirements


StakeholderAnalysis


Business Case


Solution Scope

Business Reqm'ts

read

read

read

read

read

read

Validate Requirements

Validate Requirements

4

DetermineDependencies for

Benefits Realization

5

Evaluate Alignmentwith Business Case

3

Define MeasurableEvaluation Criteria

1

Define DesiredOutcomes

2

IdentifyAssumptions

RequirementsValidators






Reqm'tsAnalysis

Reqm'tsElicitation

EnterpriseAnalysis

Solution Assessment & Validation

DetermineOrganizational

Readiness

AllocateRequirements

AssessProposedSolution

Validate Solution

DefineTransition

Requirements

OrganizationalReadiness

Assessment

Solution SelectionRecommendation

Identif ied Defects

Identif ied Risksand Constraints

Quality AssurancePlans

Solution DesignAssessment

Existing SolutionsValidated Solution

RFI / RFQ / RFPStandards

Mitigating Actions


Solution Options

Solution Design

Solution Scope

Business Reqm'ts

read

read

readread

read read

read

read

read

read

read

Assess Proposed Solution

Assess Proposed Solution

Solution Selection andRecommendation

Assessing SolutionProviders

Knowledgeand Expertise

Terms andConditions

Vendor Stability

VendorExperience

and Reputation

Licensing andPricing Models

SolutionAssessors



Readiness



Validate Solution

DefineTransition

Requirements


Assessment


Identif ied Defects






Mitigating Actions


Solution Options

Solution Design

Solution Scope

Business Reqm'ts

read

read

readread

read read

read

read

read

read

read

Allocate Requirements

Allocate Requirements

1

Allocate SolutionComponents

2

Allocate Releases

RequirementsAllocators

BusinessPriority

Risk Level

CostEffectivenes

s

Implementation Difficulty

TechnicalPriority

AvailableResources

Dependencies between

Requirements

Interactionbetween

Components

Constraintson the

Solution

AllocateSolution

Constraints

AllocateRelease

Constraints



Readiness



Validate Solution

DefineTransition

Requirements


Assessment


Identif ied Defects






Mitigating Actions


Solution Options

Solution Design

Solution Scope

Business Reqm'ts

read

read

readread

read read

read

read

read

read

read

Determine Organizational Readiness

Determine Organizational Readiness

2

Make ExternalConsiderations

3

Train End User

1

DefineDependencies /

Sequences

4

Support Software

Readiness Actors



Readiness



Validate Solution

DefineTransition

Requirements


Assessment


Identif ied Defects






Mitigating Actions


Solution Options

Solution Design

Solution Scope

Business Reqm'ts

read

read

readread

read read

read

read

read

read

read

Define Transition Requirements

Define Transition Requirements

3

ManageOrganizational

Change

2

Manage OngoingWork

1

Manage Data

Transition ReqsActors



Readiness



Validate Solution

DefineTransition

Requirements


Assessment


Identif ied Defects






Mitigating Actions


Solution Options

Solution Design

Solution Scope

Business Reqm'ts

read

read

readread

read read

read

read

read

read

read

Validate Solution

Validate Solution

3

Assess BusinessImpact of Defects

and Issues

2

InvestigateDefective Solution

Outputs

4

RecommendMeasures to

Mitigate Impact

1

Define AcceptanceCriteria

Validation Actors






Reqm'tsAnalysis

Reqm'tsElicitation

EnterpriseAnalysis

Requirements Management & Communication

Manage Solution

Requirements

Scope

Maintain

Requirements

f or Re-use

Prepare

Requirements

Package

Communicate

Requirements

Manage

Requirements

Traceability

Reqm'ts Format

/ Presentation

Options

Each Reqm't

Deliv erables

Amendments to

Reqm'ts

Technical Team

Action Items

Reqm'ts

Presentation

/ Package

Stakeholder

Analy sis

Stakeholder

Designations

Stakeholder List

Outstanding

Issues

Test Cases and

Procedures

Approved

Changes

Reqm'ts

Techniques

BA Comms Plan

Decisions Made

Other Solution

Components

Business

Reqm'ts

Reqm'ts

Management

Plan

readread

read

read

read

read

readread

read

read

Maintain Requirements for Re-use

Maintain Requirements for Re-use

1

SelectRequirements

2

Name Custodian /Librarian

4

Facilitate re-use ofrequirements

3

Facilitate ongoinguse of requirements

BusinessAnalyst

Requirements Management & Communication

Manage Solution

Requirements

Scope

Maintain

Requirements

f or Re-use

Prepare

Requirements

Package

Communicate

Requirements

Manage

Requirements

Traceability

Reqm'ts Format

/ Presentation

Options

Each Reqm't

Deliv erables

Amendments to

Reqm'ts

Technical Team

Action Items

Reqm'ts

Presentation

/ Package

Stakeholder

Analy sis

Stakeholder

Designations

Stakeholder List

Outstanding

Issues

Test Cases and

Procedures

Approved

Changes

Reqm'ts

Techniques

BA Comms Plan

Decisions Made

Other Solution

Components

Business

Reqm'ts

Reqm'ts

Management

Plan

readread

read

read

read

read

readread

read

read

Prepare Requirements Package

Prepare Requirements Package

RequirementsPackagers

6

Create a requirementspackage

6.3

Package therequirements for

presentation

3

Determine appropriatecontent for each

stakeholder

6.1

Determine whichcomponents should be

grouped together

2

Identify Stakeholder’sPresentation

Requirements &Preferences

4

Determine theformality of

requirements

1

Identify FormattingOption Based on

Analysis Technique

5

Select appropriatepresentation format for

each audience

6.2

Evaluate thedocumentation

required






Reqm'tsAnalysis

Reqm'tsElicitation

EnterpriseAnalysis

Business Analysis Competencies

AnalyticalThinking and

Problem Solving

WrittenCommunications

OralCommunications

BusinessPrinciples and

Practices

SystemsThinking

Problem Solving

Learning

DecisionAnalysis

SolutionKnowledge

OrganizationKnowledge

IndustryKnowledge

Teaching

Teamwork

Leadership andInfluencing

Facilitation andNegotiation

SpecializedApplications

General-Purpose

Applications

BusinessAnalysis

SoftwareApplications

GroupInteraction Skills

CommunicationSkills

BusinessKnowledge

Business Analysis

Business Analysis

ImplementSolutions

BusinessAnalysisProcess

EvaluateSolutions

Performance

DeployedSolution

PerformanceMetrics

ValidatedSolution

read

read

Evaluate Solutions Performance

Evaluate Solutions Performance

Replace or EliminateSolution

Assess ValueDelivered By Solution

Assess SolutionMetrics

SolutionPerformanceEvaluators

Consider theConstraints

Solution Constraints

Solution Constraints

Ongoing Cost vs. InitialInvestment

Opportunity Cost Necessity Sunk Cost