1. Investigate how volunteers are, and aren't, currently used at your organization.

2. Assess specific volunteer needs at your agency--what are you seeking in terms of skills, ability, experiences,

availability?3. Define how will you measure success in including volunteers;

how will volunteers be recognized and evaluated, what is their goal?

4. Create position descriptions.5. Create a recruitment plan--where are the people with your

desired qualities; what type of qualifications are needed?6. Market your volunteer opportunities.

7. Accept and process applications; secure background checks if necessary.

Plan & Recruit

1. Interview or connect with prospective volunteers.2. Match volunteers with opportunities.3. Orient volunteers to the organization and their task.4. Check with volunteers to be sure they know what supports

are available to them and how you define success.5. Recognize your volunteers and their outcomes!6. Collect feedback from volunteers and staff. Did volunteers

meet goals; was the program improved as a result of their involvement?

7. Provide feedback to volunteers and discuss next or continued position.

8. Make needed changes to the program, goals, descriptions, or volunteers.

Support & Evaluate

Engaging Online

• Don’t recruit without descriptions!• Respond ASAP• Have an orientation plan & agreement• Design something that can be done

quickly—5-10 hours over 2-3 weeks• Support & recognition still important!• Communicate! Connect groups, be

honest

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New Volunteer Meetup Group!

Email Marketing

• Constant Contact$15-30 per month for <500 to 2500

• Vertical Response$0.015 or < per email

• FREE solutionswww.techsoup.com (email newsletters)

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