Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Want Better Warehouse Efficiency?

"Oz Development provides us with the three keys to running a successful distribution operation:  1. increased quality assurance, 2. greater speed and efficiency in fulfilling orders3. tremendous follow up service".

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Agenda

• Intros and Welcome

• Where are the Opportunities for ROI

• ROI Model – Building the Business Case

• OzLINK Mobile - Demo

• Customer Case Studies

• Overview of Oz Development

• Q & A

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

What Problem Are You Trying to Solve?

Shipping

Receiving & Put Away

PartnerFulfillment

InventoryControl

Fulfillment

eCommerce

• Keep adding new channels• Each marketplace treated differently• Too many portals and Excel sheets

• Where are the items in warehouse?• Too much paper & re-keying• Picking errors are costing too much• Delayed shipments• Drop ship customers are demanding

• What are my costs?• Where are the goods?• Shipping errors impacting customers• Retail customers need ASN

• What are my costs?• Did the orders ship?• Is there inventory available?• My brand is not captured effectively

• Where is the inventory?• Is it in the right place?

• Too much time cross checking POs• Stacks of paper delay operations• Items are not available for sales

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Building the Business Case

Functional Area

Hard DollarSavings

ProductivityImprovements

AdditionalBenefits

Receiving & Put-away

• Supplier delivery accuracy 95.6%

• Costs range from $50 to $1000’s per order

• Cut time 10-50%• Reduce clerical data entry up

to 90%

• Higher inventory velocity• Capture serial, lot info• Bar coding inbound goods

improves inventory control

Fulfillment/Picking

• Picking errors can cost $50-$750+ per order

• 35% of picker time can be walking

• Improvement of 15% can result in $1837.50 per worker

• Customer satisfaction & loyalty

Shipping

• Wrong carrier/service, incorrect address

• $3-$20+ per shipment• Additional charges: $10+• Charge-backs - $75-$400+

• Up to 20-95% reduction in time to process shipment

• Close to 100% elimination of clerical data entry follow up

• On time delivery• Reduced customer service calls• Improved visibility/tracking

Inventory Control

• APICS benchmarks carrying costs at 25%

• Reduce safety stock• Cut obsolete inventory

• Improved picking efficiency, right item in right location

• Up to 90% reduction in paperwork

• Repeatable process

• Lower lost sales & reduce backorders

Sources: WERC, APICS, UPS, FedEx, DC Velocity, Customer scenarios

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Two Customer Examples

Solution:• Mobile/wireless picking• Savings $24K per year• Improved customer service

Solution:• Integrate RMA & UPS• Savings $17.5K per year• Reduced clerical tasks 96%

Fulfillment Shipping

Challenge:• 200-300 shipments per month• Domestic and international• Serialized equipment• 2-3 errors per month• $600-$1000 cost per error

Products: Machinery & toolsSegment: Wholesale distributionFunctional Area: Fulfillment

Challenge:• 10-15 returns per day• 2 hours processing per day• Complex charge-back rules• Too much clerical paperwork• Minimal time for customers

Products: Home lightingSegment: eCommerceFunctional Area: Shipping/returns

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Summary: OzLINK Solutions for NetSuite

Partner FulfillmentIntegration

MobileWarehouseShipping

• Leverage bar code scanning to optimize fulfillment• Implement complex business rules to drive cost savings• Gain end to end visibility by extending NetSuite to warehouse

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

OzLINK Mobile Extends NetSuite to Warehouse

WirelessPicking

Work OrdersInventory Cycle Count

PO Receiving & Put Away

Gain Real Time Visibility and Control ofYour Warehouse Operation

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

OzLINK Mobile Demo

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Unmatched Customer ROI

"OzLINK supports our growth while keeping our costs in check and our operations highly efficient. “

Jay Moltz, IT/Operations Manager

“OzLINK is critical to ensuring we deliver to and delight our customers.”

Rick Hoppe, CFO of Pyrotecnico

“OzLINK has saved us thousands of dollars, and the team has been exceptionally responsive as we have expanded capabilities. We got our ROI in weeks with OzLINK” .”

Greg Primm, VP of Finance

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Inaugural NetSuite Technology Partner - 2005Partner of the year in 2007

Over 500 joint NetSuite customers

OzLINK Success With NetSuite

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Q & A

Oz Development, Inc. www.ozdevelopment.com 508.366.1969

Keep up to date with both industry and OzLINK product news

See What NetSuite CustomersAre saying

Visit the OzLINK for NetSuite micro-site

OzLINK: Helpful Tools

View Product Demos

Receiving

Inventory

Shipping

Picking Advanced Ship Notice

Mobile WarehouseShipping

UPS Pro