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HIEROGLIFS TRANSLATIONS Feel the power of word! www.hieroglifstranslati ons.ro

What clients expect from translation agencies

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What clients expect from translation agencies and how Hieroglifs Translations meets their expectations. How to provide quality translations and what is the process used to satisfy clients` needs.

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Page 1: What clients expect from translation agencies

HIEROGLIFS TRANSLATIONS

Feel the power of word!

www.hieroglifstranslations.ro

Page 2: What clients expect from translation agencies

WHAT CLIENTS EXPECT FROM TRANSLATION AGENCIES AND HOW

HIEROGLIFS TRANSLATIONS MEETS THEIR EXPECTATIONS

Page 3: What clients expect from translation agencies

Hieroglifs Translations provides a full range of translation services to companies

worldwide In addition to supporting over

150 languages in various combinations and expertise in

translating documents focused on medical, legal,

financial, political, business, EU, marketing, and tourism, Hieroglifs Translations takes

great care to ensure QUALITY.

With access to a huge database of language experts, our project

managers can quickly select the best professional for each

job.

Page 4: What clients expect from translation agencies

Hieroglifs Translations has established a set of best practices to ensure that all work is completed at the highest professional level

All work is monitored individually for quality

Work

Our commitment to providing high quality translation services

shows in our work. The Hieroglifs Translations DIFFERENCE has served our company, and more importantly, our clients

well.

Page 5: What clients expect from translation agencies

CLIENTS NEEDS1. Quality translations2. Affordable rates3. Expert guidance4. Speed5. Identical layout of the original document

Page 6: What clients expect from translation agencies

HOW HIEROGLIFS TRANSLATIONS MEETS

THE CLIENTS NEEDS

Page 7: What clients expect from translation agencies

QUALITY TRANSLATIONS

- Native translators of the target language- Translators with education in the translation sphere- All translators are thoroughly tested before inclusion in the database- All translators are evaluated after every translation job- All translators follow Hieroglifs Translations strict quality assurance rules

HOW HIEROGLIFS TRANSLATIONS MEETS THE CLIENTS NEEDS

Page 8: What clients expect from translation agencies
Page 9: What clients expect from translation agencies
Page 10: What clients expect from translation agencies

QUALITY ASSURANCE RULES

• Check target language - general feeling:

• Check target language - specifics:

• Check source and target text - sentence-by-sentence:

• Check spelling:

• Check layout:

• Check localization:

Page 11: What clients expect from translation agencies

AFFORDABLE RATES- Competitive prices for quality translations- Computer Aided Translation (CAT) tools means that

client has to pay less for repetitions

EXPERT GUIDANCE- Company meetings held regularly - Continuous training including specialized courses and ongoing training sessions- Project managers knowledgeable in English, Latvian, Russian, Italian, French, and Czech languages

HOW HIEROGLIFS TRANSLATIONS MEETS THE CLIENTS NEEDS

Page 12: What clients expect from translation agencies

SPEED

- CAT tools usage ensures fast translation production- Project managers have access to a translator database that

is classified accordingly to enable project managers immediately

access to the most qualified translators- Teams of translators work together on large projects -

Using a team approach, the job can be completed faster while CAT

tools ensure a unified terminology and style throughout the text.

HOW HIEROGLIFS TRANSLATIONS MEETS THE CLIENTS NEEDS

IDENTICAL LAYOUT OF THE DOCUMENT

- Our DTP (desktop publishing team) lays out the translated text to ensure an identical layout to the original. Clients will be able

to print the newly translated document immediately upon delivery.

Page 13: What clients expect from translation agencies

PROCESS USED TO SATISFY CLIENTS` NEEDS

Page 14: What clients expect from translation agencies

All translations are properly managed by a project manager:

- EVALUATION AND ASSIGNMENT: After receiving client`s file a project manager evaluates the file and assigns the project to a translator

with that specific area of expertise.- TRANSLATION: The selected translator translates the text using the appropriate terminology.- VERIFICATION: A proofreader checks the completed translation for

the proper style, proper sentences, vocabulary, punctuation, etc.- CHECKING AND FORMATTING: Each translation undergoes a final

check before delivery to the client. Modifications and revisions may be

needed due to changes during the translation process. - DELIVERY: Upon final approval, the project manager sends the translation to the

client.- CONFIRMATION: The client confirms receipt of the translation. This completes the

transaction.

Page 15: What clients expect from translation agencies

TECHNOLOGY USED TO SATISFY CLIENTS` NEEDS

Page 16: What clients expect from translation agencies

CAT tools used:- Trados- SDLX- Transit PE and XV- Fortis- Wordfast- SDL Teamworks- Trados Studio 2009- Across- Loc Studio- Logoport- Catalyst

Software used by DTP- Package Microsoft Office- PDF- Adobe Photoshop- Quark Xpress- Pagemaker- Corel Draw- Autocad- In design and other.

TECHNOLOGY USED TO SATISFY CLIENTS` NEEDS

Page 17: What clients expect from translation agencies

OBJECTIVES ACHIEVED

Page 18: What clients expect from translation agencies

Each client’s objectives become our own

Among the more common objectives are:- Localization – Building a presence in a new market

involves translating existing documents using local language conventions and adhering to cultural standards and norms. Local nuances are not overlooked and that final translation sounds natural to native speakers.

- Communication – A good translation requires that the original message’s meaning is conveyed and never lost.

- Consistency – Consistent and appropriate use of terminology and formatting conventions is a must. Hieroglifs Translations follows a strict quality assurance process and uses CAT tools to ensure consistency throughout the document. All completed translations are ready for printing immediately upon delivery.

OBJECTIVES ACHIEVED

Page 19: What clients expect from translation agencies

RETURN ON INVESTMENT

Page 20: What clients expect from translation agencies

Hieroglifs Translations provides exceptional value at competitive rates.

Translated documents, websites, and marketing materials allow you to:

- Reach international markets- Communicate with domestic customers who speak different

languages- Communicate with international employees- Maximize existing content- Generate additional revenue

Contact Hieroglifs Translations today and spread your message to new

markets in the days ahead. We are committed to understanding your expectations and not only meeting them, but exceeding them.

RETURN ON INVESTMENT

Page 21: What clients expect from translation agencies

Hieroglifs [email protected]

www.hieroglifstranslations.roTel: 0040726356051

CONTACT