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You don’t build homes. ...or houses or apartments or condos or any other such dwellables.

You Don't Build Homes

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I presented this at the Pacific Coast Builder's Association in June in San Francisco

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Page 1: You Don't Build Homes

You don’t build homes....or houses or apartments or condos or any other such dwellables.

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first...here is the bad news:

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expectationsare

changing

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18%trust what they read in ads to be the truth.

info: ADWeek dec09

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51%trust business to do the right thing

info: Edelman 2009

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42%believe in ghosts

info: Poll Harris Interactive 2009

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76%believe in miracles

info: Poll Harris Interactive 2009

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social webSN’s more popular than email (67% - 65%)

stats from: Neilsen Mar09, Facebook public Statistics Jan10,

Women are more active in most SN’s (avg 53%)

Social networks are more popular than porn

Amount of time spent on FB increased 566% in 09

3.5 billion pieces of content shared each week

>500k FB Apps made by >1M developers

>100k iPhone apps, downloaded >2B times

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FACEBOOK: >500 Million UsersTWITTER: >105 Million Users

FOURSQUARE: >1 Million Users

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me me me me me me me me me me me me me me me me me me me me me me me me me me me me me me me me me me me

narcissists

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escapists

http://www.flickr.com/photos/laughingsquid/420074166/

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addicts

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89%expect to be able to interact with brands.

stat: WebProNews Oct09

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now for the good news:

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expectationsare

changing

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generosity aboundsin onlinecommunities

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why (and what)

we sharehttp://www.flickr.com/photos/ryanr/142455033

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random thoughts

http://www.flickr.com/photos/wynde/1394089355/

82%

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76% articles/business essays

75% links to interesting subjects

69% positive feelings

74% personal photos (family, friends, self)

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Articles most likely to be shared are:

emotionalpositivelengthier

awe-inspiringWill You Be Emailing this Column? It’s Awesome, Tierney ://www.nytimes.com/2010/02/09/science/09tier.html

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“people are more likely to share articles that they think will interest others ...not themselves”

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http://www.flickr.com/photos/katie_made_me_do_it/4231581505/

76%posted

something highly personal

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How I was feeling. Feeling lonely after moving to a new city. Told story of my epically "being dumped".

Private thoughts towards political issues. A tweet from a date. I've posted long blog posts about

terrible breakups and details about one-night stands. Failing on a date. Setting fire (accidentally) to my own house. Client woes. Notices of hair growing

in unusual places. Anniversary of my brothers death...it was out of character. Being a new mother and how that felt. Details of my sex life. When I got

engaged. A blog about the death of my son. Thoughts on troubles I was having with my wife. Being in an open relationship. Infertility struggles. That I was not proud of what I've done in the past 10 to 20

years. Relationship status.

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wefeelfine.org

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http://www.flickr.com/photos/hippie/2496096306/

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Other12%

Considered deleting13%

Deleted it34%

Kept it41%

keep or delete?

66%kept on

some level

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whereaboutshttp://www.flickr.com/photos/kylesteeddesign/4622356056

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other15%

Don’t post39%

Post, tweet, fb + blog3%

Post, tweet & FB9%

Post + tweet11%Post location

23%

Geo-location (Foursquare/Gowalla/etc)

Other7%

No58%

Friends Only19%

Yes16%

Travel Plans (Tripit/Dopplr/etc)

49% 35%yes yes

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Why people share where they are:

chance of connectionsfor personal record keeping

identity broadcastingincentives (badges)

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and the even better news:

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“we are wired to connect”

Goleman

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http://www.flickr.com/photos/cc_chapman/3366360309/

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“FAIT ICI, a local shop that focuses on local, organic food is opening next door to the café I sit in every day to write these blog posts. Last week,

they put up the banner and I got curious as to what store was going to open. When I checked my email a few days ago, there was an invite to

their opening. Jackson Wightman saw that I kept logging in nearby, saw my tweets about organic

meat and eating paleo, and figures I’m interested. I am impressed, and tell him so.”

Julien Smith, June 5, 2010 http://inoveryourhead.net/two-great-local-business-uses-for-foursquare/

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89%expect to be able to interact with brands.

stat: WebProNews Oct09

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and how does this all relate to you?

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dwellingshttp://www.flickr.com/photos/ari/1388320216/

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http://www.flickr.com/photos/esprit_jap/4404887045/

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Q.How is it that I have more connections with people in other

countries than I do with my neighbors?

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A.Because social networks are designed to be social...are

neighborhoods?

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hutongs

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vs.

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high rises

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"If you live there, you feel isolated"from an article about the move to high rises

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http://www.flickr.com/photos/franck-chilli/3123475085

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"Where there is a hutong, there is a story."

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uniqueness

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“we are wired to connect”

Goleman

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you’re in the business of

building social

networks

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(or at least that’s what you should be doing)

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Five Characteristics of a Social Network

1. user-based

2. interactive

3. community-driven

4. encouraged relationships

5. emotion over content

Research, Rice University 2007 http://www.imconf.net/imc-2007/papers/imc170.pdf

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now apply this to building IRL social networks:

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Five Characteristics of a Social Networks (IRL)

1. resident-based

2. interactive

3. interest-driven

4. encouraged relationships

5. emotion over features

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expectationsare

changing

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you’re in the business of

building social

networks

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Tara ‘missrogue’ [email protected]@missroguemontreal, quebec, canada514-679-2951

http://www.horsepigcow.com

share/remix/spread ... but don’t forget to attribute.

http://slideshare.net/missrogue