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Differentiating Yourself from the Masses in the Job Market
May 28, 2014
Martin McLaughlin, Managing Partner, Mosaic Partners
– Authentic shaping of perceptions
– Positioning you as compelling and differentiated
– Focusing on creating value and not just capturing value
– Conversations beyond functional “what you do” to relevant “why you exist”
– Engaging stories to carry your brand forward
– Being your most confident self to attract your target audience
What is personal branding?
Change the conversation with customers, employees and potential employers.
Be engaging, compelling, authentic, and remarkable.
Principle #1
Principle #1 - Support
• Full Service
• Longevity
• Number of Locations
• Quality of Offerings
• Background of Employees
• Number / Mix of Customers
• Accountingfor Change
• Lowering theCost of Everything
• Computing Power to Change the World
• Transforming Education
Principle #1 - SupportWhy I Exist:
Quality Leads Driving Quality Revenue
How I Do It:
Partnering between Sales and Marketing
Building teams and process that fit culture and deliver revenue objectives
Metrics that extend from LTV of a customer to program ROI
Engage customers more deeply around brand value
What I Do: VP of Marketing or CMO
Marketing strategy
Lead generation
Direct mail
Lead team of 35+ people
B2B and B2C experiences
MENG: 38 Members Reviewing 650 Resumes
Single Most Critical/Common Weakness: Undifferentiated Excellence
•The most typical communication is:
• I’m a really good, successful senior marketing executive. Just give me a chance…I can do whatever you need.
The biggest problem is that the “point of differentiation is not clearly articulated.”
“Consider who the resume is targeting and be sure the messages are directed to them.”
Principle #1 - Support
Questions to Think About
What business topics (1 or 2) would you “blog” about if I asked you to write and engage with an
audience for the next year?
Are your conversations conventional or remarkable?
Principle #1 - Support
Define and know your target audience better than
anyone else.
Beyond industry or size.
Principle #2
Know Your Target Better Than Anyone Else!!!
Principle #2 - Support
Your “Cup of Coffee” must be
great, but that isn’t enough.
Everyone sells quality
coffee or they
wouldn’t be around.
Questions to Think About
What thread ties all of your work experiences together?
What do you know about your target audience – how they think, act, behave, grow?
Who are you most valuable to and why?
Principle #2 - Support
Develop a unique brand position beyond a quality
offering.
(Quality is a commodity in every industry – create value beyond
your function.)
Principle #3
Personal and Company Brand Connectat Solution Value
Principle #3 - Support
Company ValueMigration
Personal ValueMigration
Product Service Solution Experience
Function Strengths Solution Experience
Basic premise:
Customer’s aren’t looking to fill a functional role…they are looking to you to solve something for them.
It is up to you to understand what that is and to help them solve it.
Personal and Business!!!
Principle #3 - Support
Principle #3 - SupportPersonal Value
Functional Value Build capacity of team to be more than order takers.
Great deal maker.
Expert in the industry.
Have strong negotiating skills.
Strengths Value Build relationships to deliver sustainable results.
Manage conversations and opportunities to achieve positive outcomes for all stakeholders.
Understand needs to optimize solutions (right questions, right way at right time).
Solution Value You are selling possibilities to a merchant while others are selling retail space.
You are a best fit for organizations that invest in their brand assets – and not just their inventory of space assets.
Experience Value Challenges self and others to be better…to be great.
Inspire confidence
Genuine and interested in merchant’s success while meeting company revenue goals
Questions to Think About
What are your strengths? How are they valuable to your target employers?
What do you solve for an organization?
What is missing when you are not there?
Principle #3 - Support
Life and business is one big value exchange – so add value in
every conversation.
Compel employers to select you.
Principle #4
Have an agenda to direct your meeting:
•Connect: People want to help and work with people they know and like.
•Understand : It is hard to add value if you don’t know specific things about the person.
•Add Value: Just because you are in great need doesn’t mean you can’t add great value!!!
•Communicate Your Story: You have positioned yourself by giving something of interest / value – so go for it.
•Define How They Can Help: Time to bring out your bio and make a request.
•Build Action / Commitments: Build in follow-up processes.
Principle #4 - Support
Doing Assets
• The Marketing Exchange • Facilitation of Personal Branding
Discussions • Villanova Exec Ed Coaching
Being Assets
• Andersen Background • Open, Helpful, Fun • Coach, Mentor• Network
Hard Assets
• Eagles Tickets • Office in Wayne • IP (Results from 100’s of Client
Engagements)
Functional Assets
• Strategic Marketing Frameworks • 11 Years as a Entrepreneur • Information Broker (share articles,
insight, etc.)
How are you developing and using yourassets to build an in-demand personal brand?
Principle #4 - Support
Questions to Think About
How do you show up in a networking conversation (active or responsive)?
How do you deploy your assets to add value?
Principle #4 - Support
Manage perceptions to influence behavior in 3 and
maybe 30 seconds.
Script the brand message because brand perceptions are being formed in a
blink of an eye.
Principle #5
How did he deliver his original 3/30 second speech?
•I work for company ______.•We are a retail chain that does business in 5 states.•My role is very operational right now, but I hope to get out of this role to be more strategic.•I develop retail strategies for new product intros.•I’ve been at big company _________ for 12 years.
Let me tell you more about my resume and leave it up to you to find something interesting about me…
Principle #5 - Support
3 Seconds, 30 Seconds, and 3 Minute Speeches:Goal-oriented.
Your goal is to create a dialogue.
Tells a story.Become a great story teller. Include in the story aspects of “who you are, what you do, and how you are different.”
As much about them as about you.People really only care about how you can help them – so add value in every conversation.
Positions you in the mind of the listener.Shape it or they will form it. Everything communicates.
Better with practice and refinement.
Principle #5 - Support
Question to Think About
Are your introductory words attracting the right people in the right way?
Are you actively managing your brand perception?
Are you avoiding “limiting” yourself?
Principle #5 - Support
Principle #6
What you read and who you meet will define where you areone year from today.
Calendars don’t lie.
Create a target list of people you want tomeet and get closer to:
–Be specific: define who and why you want to meet
–Be tight: start with 10 people that you want to add to your network
–Be bold: stretch to meet those that you feel are outside of your current comfort zone…the strength of weak ties
–Be focused: have an agenda for your network meetings
Principle #6 - Support
Process Measures of Networking Success:
–Selling to and through people…not 1, but 500
–Measure 1: Are people extending / risking their own personal brand and providing access to their best contacts?
–Getting the message…introductions aligned to your brand
–Measure 2: Are people bringing you into the right conversations?
–Getting closer to the opportunity…not 500, but 1
–Measure 3: Are you being exposed to the right opportunities selling, networking, career opportunities?
Principle #6 - Support
Question to Think About
Why would I need to introduce you into my network?
Are people extending their brand and network assets to you?
Principle #6 - Support
Use language that extends your brand. Nothing communicates
more than passion.
(Be interested and be interesting.)
Principle #7
“He had done nothing to sell me on his business, yet he had given me the most powerful sales pitch of my life. Because his sole concern had been my welfare
and the success of my business.”
Jim Pennman, on learning how to sell(What Will They Franchise Next? The Story of Jim’s Group)
Principle #7 - Support
Question to Think About
Can you authentically show up for them and meet your objective?
Principle #7 - Support
Define your value.
Be clear on who values you the most and why.
Develop your 3 / 30 / 3 minute speeches.
Have an inventory of stories that align to your value (why, how, what).
Develop your bio to help tell your brand story.
Finally, craft your resume that aligns to above.
In Summary