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Session 521 “Business & Social Media Victories” Tuesday, June 8 1:30 3:00 PM

Business And Social Media Victories

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This presentation was given at the 2010 IASA Annual Conference. It details the basics of personal branding, how the world of work is changing, the basics of social media and social networking and using these new tools for career development.

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Page 1: Business And Social Media Victories

Session 521

“Business & Social Media Victories”Tuesday, June 81:30 – 3:00 PM

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Jennifer Overhulse‐King, Principal Owner – St. Nick Media ServicesJennifer Overhulse‐King is the principal owner and founder of St. Nick Media Services.  She is a writer, as well as a marketing and public relations expert, with more than 20 years of journalism background and expertise.  Jennifer began working with the insurance industry as a copywriter for The National Underwriter Company, and she subsequently held various marketing leadership positions with National Underwriter, Tech Decisions, Claims Magazine, and Florida Underwriter.  As principal owner of St. Nick Media Services, Jennifer works with vendors and insurance companies alike to tailor marketing, PR, advertising and sales messages/efforts specifically for constituent groups important to the insurance industry.  She has recently published expert articles in Insurance & Technology, Tech Decisions, Best’s Review, National Underwriter, Insurance Networking News, AT&T’s Networking Exchange, IASA’s Interpreter and the Journal of Insurance Operations.  She is a member of the Insurance Marketing Communications Association (IMCA), the Insurance Accounting & Systems Association (IASA) and is editor of IASA’s Interpreter.

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Today WeWill Cover: You Will Learn:Today We Will Cover: The changing world of 

work

You Will Learn: How to use social 

media to build your l b d Building your personal 

brand

What is social media?

personal brand

How social media can help build your career

What does it mean to me?

The importance of setting goals for social media

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The Changing World of WorkThe Changing World of Work Baby Boomers (1946 to 1964)

Many did not attend college

High emphasis on manufacturing/manual labor

Typically work for one company entire career

Gen X (1965 to 1980)Gen X (1965 to 1980)

Over 60% attended college

Technologically adept

L itt d t l th th B Less committed to employer than the Boomers

Gen Y or Millenials (1980s & later)

Majority graduated from college

Tech‐savvy

Highly mobile, looking for a work‐life balance

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Building Your Personal BrandBuilding Your Personal Brand WWBGD?

Thing Big!

Think like a corporation

Define yourself

Are you an artist?Are you an artist?

Are you good with words?

Can you do anything with technology?

Ch i l l t li i lt th t Choose an image, logo, color, tagline or specialty that you are comfortable associating with going forward

Start telling your story

Visuals are compelling

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Building Your Personal Brand (continued)g ( ) Gain experience

College/Technical School

Ongoing/Continuing Education Ongoing/Continuing Education

Track Accomplishments

Perfect Your CV

Get Letters of Recommendation 

Promote Yourself

Don’t be a Shameless Self‐Promoter

If You Don’t Blow Your Horn…

Become an Expert

Seek out conferences Seek out conferences

Accept speaking engagements

Build Relationships

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What is it? • Facebookat s t?

Social media is…

Social Networking • LinkedIn

• Twitter

D l i i…user‐generated content distributed through social 

Social Bookmarking

• Del.icio.us• Digg• Reddit

Socialinteractions facilitated on an almost real‐time b i b th I t t

Instant Messaging

• AOL Instant Messenger

• MSN

Media

basis by the Internet or other forms of electronic distribution

MSN Messenger

Independently

• Blogs• Wikisdistribution.  y

-Guided Web Vehicles

Wikis• Message

Boards

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What else is it?What else is it? It’s an advertising vehicle 

It’s a research tool

It’s a feedback mechanism

It’s a networking platform

It’s a thought leadership forumIt s a thought leadership forum

It’s a way to stay in touch with remote contacts

It’s a relationship builder It s a relationship builder

It can also be…

a great waste of…a great waste of time, money and resources!

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Setting Goals to Achieve a SocialSetting Goals to Achieve a Social Media Victory

Decide what you want to achieve

New job? Promotion?

Make sure online activities are directed toward this end

Identify a timeline

Pinpoint milestones in the process Pinpoint milestones in the process

Set aside time EVERY DAY to update and create content

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What Does Social Media Mean toWhat Does Social Media Mean to Me?

Your Personal Brand is Now MOBILE!

When you change jobs, your profile changes too

Update contact information immediately

Your Personal Brand is Now GLOBAL!

Employers throughout an industryEmployers throughout an industry  can find you, not just those who are local

Expands the universe of potentialExpands the universe of potential positions and employers

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Strategies & TacticsStrategies & Tactics  Use social networking sites to build a virtual resume or profile of your 

skill set

LinkedIn profile

Facebook page

Twitter account

Personal blog

Post content

Retweets Retweets

Blog responses

SlideShare

Consider other tools

YouTube, Flickr, Digg, Reddit, etc.

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Tools of the Trade – LinkedIn

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Tools of the Trade – LinkedIn Groups

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Tools of the Trade – Twitter 

Important Twitter Tools: Lists Hashtags (#)Hashtags  (#)

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Tools of the Trade – HootSuite

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Tools of the Trade – Profilactic

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OK OK social media is obviously the greatest thing sinceOK, OK…social media is obviously the greatest thing since sliced bread…

But can I really

use it to further

my career?

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Will it work? According to a Harris Interactive poll conducted in August 2009:

5% of recruiters use social networking sites to identify candidates

35% of employers reported they have backed away from a 35% of employers reported they have backed away from a candidate because of questionable content on social networking sites

53% of employers would not hire someone who posted 53% of employers would not hire someone who posted provocative photos

44% of employers discounted candidates with content relating to alcohol or drugsalcohol or drugs

35% of employers indicated they backed away from a candidate because he or she badmouthed a former employer online

Potential employers are using social media.  What will they find out about you?

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What’s the Payoff?What’s the Payoff? Reduces Wait Time/Instant Feedback

Gives You Access to Peers and Potential Employers

Your Network Helps You Hunt for a Job

Keeps You In Touch with Your Industry

Enables You to Create Your Own PositionEnables You to Create Your Own Position 

Higher Salary

Provides You a Virtual Soapbox (One You Control!)

E t bli h Y Th ht L d Establishes You as a Thought Leader

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Still not convinced?Still not convinced? Diablo Cody, “Juno” writer, was 

discovered through her blog

Naked Pizza, a small New Orleans‐based pizzeria, says 69% of sales generated during a one d T itt d ti i blitday Twitter advertising blitz came from the campaign

Julie Powell, of “Julie & Julia” f i d h fi t b k d lfame, signed her first book deal after an editor at Little, Brown & Company read her blog

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Q&A on Social Media

Jennifer Overhulse‐King, Principal Owner – St. Nick Media Services

What else would you like to know? What else would you like to know?

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Thank you for your time and attention. If you still have questions,Thank you for your time and attention.  If you still have questions, please contact: 

Jennifer Overhulse‐KingPrincipal OwnerSt. Nick Media Services15695 Glencoe‐Verona RoadVerona, KY  41092

Phone: 859‐803‐6597E il j @ t i k diEmail:  [email protected]

www.twitter.com/stnickmediawww facebook com/stnickmediawww.facebook.com/stnickmediawww.linkedin.com/in/stnickmedia