How can KMDI help you with a career in Knowledge Management?

Joel AlleyneJanuary 2009

www.kmdi.org Knowledge Media Design InstituteUniversity of Toronto

KMDI Alumni

Adjunct InstructoriSchoolMedicine

KMDI Practitioner in Residence

PhD Candidate

Consultant

Manager

Entrepreneur

CKO / CIO – large law firm

Action Researcher

"Knowledge is information that changes something or somebody – either by

becoming grounds for actions, or by making an individual (or an institution) capable of different or

more effective action“

Peter Drucker

"To conceive of knowledge as a collection of information seems to rob the concept of all its life… Knowledge resides in the user and not in the collection. It is how the user reacts to a collection of information that matters."

West Churchman

“The economic problem of society … is not merely a problem of how to allocate ‘given’ resources – if ‘given’ is taken to mean given to a single mind … It is rather a problem of how to secure the best use of resources known to any of the members of society … a problem of the utilization of knowledge which is not given to anyone in its totality.”

Hayek, The Use of Knowledge in Society, American Economic Review,

No 35 (September, 1945) pp. 1 - 18

KM Definitions

• The strategic use of information and knowledge resources to an organization’s best advantage.– www.gov.bc.ca/prem/popt/service_plans/

srv_pln/pssg/appen_a.htm

KM Definitions

• Knowledge management (KM) is the organization, creation, sharing and flow of knowledge within organizations. – en.wikipedia.org/wiki/Knowledge_management

“the optimal use of an organizations knowledge assets”

… my working definition

Four Schools of Thought

Knowledge CreationAnd

Innovation Centric

Intellectual AssetManagement

Approach(IC, IP, Intangibles)

Knowledge Sharing/ Exchange

Collaboration &Network Centric

Knowledge AcquisitionAnd

Learning CentricApproach

© The Kaieteur Institute For Knowledge Managementwww.kikm..org

Separating non KM and KM activities

Knowledge Strategy Knowledge Business and Economics

Knowledge CultureCommunity& Networks

Knowledge OrganizationTechnology,

Infrastructure &Environment

© The Kaieteur Institute For Knowledge Managementwww.kikm..org

key things we learn at KMDI

design

perspectiveperspective

knowledgemedia

research & analysis

relationships

multi-disciplinaryinter-disciplinarytrans-disciplinary

Things You Can Do In KM

• People• Process• Technology / Infrastructure• Systems

Roles

• Design …• Requirements definition• Analysis• Adoption• Implementation• Training

• Usability – design, testing

• Knowledge organization• Knowledge broker• Leadership (projects /

organization)