How Lean Six Sigma Helps You Get A Job - GoLeanSixSigma.com

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    26-Jul-2015

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1. How Lean Six Sigma Helps You Get A Job Project Storyboard Example 2. Operational Denitions Daily Job Contacts mail, in-person, or phone contacts that are documented in an ongoing Job Search Log Minor Phone Defect 1/3 phone numbers on cover letters was defective. This phone number is infrequently used by potential employers Phrasing Defect wordy, incorrect leading verb Previous Style changing from use of or etc to complete phrases or thoughts Punctuation Defect incorrect punctuation Spelling Defect spelling defect noted after letter or email transmittal Trailing & Defect a trailing & is at the end of phrases Trend Lines used to show decrease in quantity defect (when relevant) 3. Project Results Summary Project Wins Improved number of daily contacts from an average of 3.3 to 5 Decreased phone number & punctuation defects from .GT. 40% & 12%, respectively, to .LT. 5% The client, perspective employer, received a higher quality cover letter & resume. The probability of receiving a job related contact increased 4. DMAIC Approach Root causes were identied using reviews of job related correspondences as well as feedback from potential employers Defect rates and submittals were measured by reviewing, electronically scanning, and counting submittals Change was driven by implementing a thorough second check to increase removal of defects and increase in submittals on a daily basis 5. Dene Phase Problem Statement #1: Number of daily correspondences were decreasing and quality defects were increasing; customers expect zero defects in cover letters and resumes Goal #1: Increase productivity, quality, and effectiveness of job correspondences Problem Statement #2: A decreasing number of high quality employment correspondences is causing a low response from potential employers Goal Statement #2: Simultaneously increase the: Number of correspondences Quality of correspondences Use of more effective marketing channels 6. Measure Phase Defect rates, number of job submittals, and % direct mail were measured Baseline data existed in electronic les Defects were identied and tabulated A baseline was established Trend line ts of data was completed for 2 major defects 7. Measurement Graphs 8. Analyze Phase Analysis of data after implementing improvements showed several key ndings: Number of daily job contacts increased at least 48% Style change in correspondences was implemented faster % direct mail is associated with over 50% of the increase in interviews Pareto charts, histograms, and scatter charts are the tools utilized 9. Analysis Graphs 10. Improve Phase Customer Realizations Targeted & higher quality job correspondences One less resume in the reject pile Higher prospect yield for time spent Job Seeker Realizations Less rework of incorrect correspondences Increase in employer responses Closer job match and more Interviews 11. Control Phase Whats next? The sustained improvement will continue into the future. The number of submittals and number of defects will be continuously tracked and are part of an improvement plan. The goal is to use direct mail for at least 1/3 of submittals The relationship between faxed job correspondences and interviews needs additional clarication Many of these studies are expected to verify known effective techniques for job hunting 12. Get Project Details For the full project details, visit our website: https:// goleansixsigma.com/how-lean-six-sigma-helps- you-get-a-job/ 13. Start Improving Today. Get your free Lean Six Sigma Yellow Belt Training by visiting goleansixsigma.com/free-lean-six-sigma-training/ Register For Your Free Lean Six Sigma Training

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