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The Unique Challenges and Solutions of IT Recruiting An RPOA Leadership Forum Presentation With Andrew Greenberg, The Recruiting Division

Information Technology Recruitment Challenges and Solutions

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No one IT recruiter can know everything about the work that their diverse candidates must perform when recruiting database developers, software testers, Java developers, and other IT professionals. The challenges of IT recruiting can be met with a range of tools and strategies, including Technical Pre-Screening, Networking, Social Aggregation tools, and Social Media platforms. In this webinar, you will learn: Technical pre-screening techniques to enable you to verify candidate skills, abilities, and experience before sending them to client interviews. Social aggregation tools such as Hiring Solved, Gild, and TalentHook enable recruiters to spot top candidates through their social activity across the web with faster, easier, and often one- touch search features. Social media platforms to reach out to a large number of candidates, provide valuable and engaging content, and promote your open positions. Networking strategies to get the attention of great programmers, developers, and engineers who may have numerous employment opportunities and recruiter solicitations. These are just some complex challenges in IT recruiting covered in this webinar.

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Page 1: Information Technology Recruitment Challenges and Solutions

The Unique Challenges and Solutions of IT Recruiting

An RPOA Leadership Forum Presentation

With Andrew Greenberg, The Recruiting Division

Page 2: Information Technology Recruitment Challenges and Solutions

About RPOA

• Nonprofit 501(3) organization founded in 2005

• Mission to “educate the market about RPO”

• RPOA Leadership Forum, Blog, Newsletter, Social Networks

• Follow us on @rpoassociation and LinkedIn group

Page 3: Information Technology Recruitment Challenges and Solutions

RPOA Leadership Forum

• Educational online presentations lead by RPOA Members and Business Leaders

• Download presentations and signup for upcoming events

Page 4: Information Technology Recruitment Challenges and Solutions

Today’s Speaker

Andrew Greenberg

- RPOA, Member- The Recruiting Division, Managing Partner- www.RecruitingDivision.com

Page 5: Information Technology Recruitment Challenges and Solutions

Agenda

• How do I Find Them?

• How do I Screen Them?

• How do I Engage Them?

Page 6: Information Technology Recruitment Challenges and Solutions

How to Find Them

o Job Boards

o Social Platforms

o Social Recruiting Tools

o Boolean Search

o Online Communities

o Gamification

Page 7: Information Technology Recruitment Challenges and Solutions

How to Find Them

o Job Boards

Monster, Careerbuilder, DiceX

Page 8: Information Technology Recruitment Challenges and Solutions

How to Find Them

Social Platforms

Twitter

LinkedIn

Facebook

Google+

Page 9: Information Technology Recruitment Challenges and Solutions

How to Find Them

LinkedIn

Photo

Company Page

Join Groups

Similar Profiles

LinkedIn Recruiter

Page 10: Information Technology Recruitment Challenges and Solutions
Page 11: Information Technology Recruitment Challenges and Solutions
Page 12: Information Technology Recruitment Challenges and Solutions

How to Find Them

Twitter

Page 13: Information Technology Recruitment Challenges and Solutions

How to Find Them

Facebook

Page 14: Information Technology Recruitment Challenges and Solutions

How to Find Them

Google+

Encourages Connections

Circles and Communities

Google Hangouts

Google Hangouts on Air

500 Million Members!

Page 15: Information Technology Recruitment Challenges and Solutions

How to Find Them

Google Hangouts on Air

Campus Recruiting

Interviews

Employer Branding

Highlight Job Openings

Page 16: Information Technology Recruitment Challenges and Solutions

Online Communities

o www.StackOverflow.com

o www.GitHub.com

o JavaProgrammingForums.com

Page 17: Information Technology Recruitment Challenges and Solutions

Resume Spiders

o TalentHook (www.talenthook.com)

o Infogist (www.infogist.com)

o www.booleanblackbelt.com

Page 18: Information Technology Recruitment Challenges and Solutions

Social Aggregators

o SwoopTalent (www.swooptalent.com)

o TalentBin (www.talentbin.com)

o Dice Open Web (www.dice.com)

o HiringSolved (www.hiringsolved.com)

o Entelo (www.entelo.com)

o Gild (www.gild.com)

Page 19: Information Technology Recruitment Challenges and Solutions
Page 20: Information Technology Recruitment Challenges and Solutions

Gamificiation

o Google Code Jam

o TopCoder Algorithm Open

o Facebook Hacker Cup

o International Collegiate Programming

Contest

Page 21: Information Technology Recruitment Challenges and Solutions

Programming Contests

o Hold your own Contest

o List of Winners and Participants

o Resume Search Terms

o Specify in Job Ads

Page 22: Information Technology Recruitment Challenges and Solutions

How to Screen Them

o Soft Skill Assessment

o Technical Skill Vetting

o Technical Skill Testing

Page 23: Information Technology Recruitment Challenges and Solutions

How to Screen Them

o Soft Skill Assessment

Behavioral Interviewing

Page 24: Information Technology Recruitment Challenges and Solutions

Behavioral Interviewing

• Tell me about a situation in which you had to work under pressure, and how you handled it.

• Tell me about a time when you became overwhelmed with pressure and decided to ask for assistance.

• Tell me about a time when you made a mistake at work. What Happened and What Did You Do About it?

• Give an Example of a Goal You Reached and How You Achieved It.• Give an Example of a Goal that was set by a Manager that you did not Reach. • Tell me about a time when your work was so enjoyable it didn’t feel like work• Tell me about a decision you made at work that wasn't popular and how you handled it. • Tell me about a time when you strongly disagreed with a Peer. What did you do about it? • Tell me about a time you motivated employees or co-workers. • Have you ever gone above and beyond your work expectations, and if so, why and how?• What was the most uncomfortable, embarrassing, or difficult thing you’ve had to do at

work?• Tell me about a decision you made at work that wasn't popular and how you handled it.

Page 25: Information Technology Recruitment Challenges and Solutions

How to Screen Them

o Technical Skills

Subject Matter Expertise

Underlying Principles

Page 26: Information Technology Recruitment Challenges and Solutions

How to Screen Them

Technical Skill Vetting

• On a scale of 1 to 10, how would you rate your overall skill with Perl?• On which projects did you use Perl?• How long was the duration that you used Perl for on each project?• What were your exact responsibilities with Perl?• How many Perl projects have you been on full lifecycle from inception through

implementation? What was your role on those projects?• Were you responsible for architecture or design, or just coding?• What unique programming challenges have you solved with Perl?• What innovative, creative out-of-the box things have you done using Perl?• Have you ever served as a Perl Project Lead?• Have you ever mentored other Perl developers? • How many others besides yourself were involved with Perl on each project?

Page 27: Information Technology Recruitment Challenges and Solutions

How to Screen Them

o Technical Skill Testing

Recruiter Pre-Screen Questions

Prove It

Brainbench

Codility

InterviewStreet

Page 28: Information Technology Recruitment Challenges and Solutions

How to Engage Them

o Employer Branding

o Candidate Care

o YouTube

Page 29: Information Technology Recruitment Challenges and Solutions

How to Engage Them

Employer Branding

• Know your employer brand

• Build your employer brand

• Promote your employer brand

• Manage your employer brand

• Monitor your employer brand

• Use a clear brand message in recruiting

• Impress candidates

Page 30: Information Technology Recruitment Challenges and Solutions

How to Engage Them

Candidate Experience

• Never hearing about a decision after an interview• Discovering that the actual position didn't match the

ad• Negative experience with a company representative• The infamous black hole

Page 31: Information Technology Recruitment Challenges and Solutions

How to Engage Them

Candidate Experience

Branding and Candidate Experience

Page 32: Information Technology Recruitment Challenges and Solutions

How to Engage Them

YouTube

• Executive Welcome

• Office Tours

• Department Tours

• Employee Interviews

• Technical Presentations

• Company Events

• Employee Testimonials

• Customer Testimonials

• Product/Service Demos

• Benefits Overview

• Video Job Description

• Photo Montage

Page 33: Information Technology Recruitment Challenges and Solutions

Mission Accomplished!

• How do I Find Them?

• How do I Screen Them?

• How do I Engage Them?

[email protected]

Page 34: Information Technology Recruitment Challenges and Solutions

Questions

Page 37: Information Technology Recruitment Challenges and Solutions

Thank you!

• Contact us at [email protected]• Online: www.rpoassociation.org• Twitter: @rpoassociation• LinkedIn: Recruitment Process Outsourcing

Association