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YouSwoop's explosive growth as a premier daily deal site has been well chronicled by top local and regional media outlets, tweeted by thousands of fans, and has got bloggers talking (at the least!). At YouSwoop, our goal is to provide the highest level of service to our customers and to carry this out more efficiently and proactively than our competitors. We’re an impassioned, energetic, dedicated and fun group committed to creating awesome experiences for our Swoopers. We love what we do—we work hard each day to partner with amazing local businesses so that we can create incredible experiences to introduce to our rapidly growing consumer base. We believe in empowering the individual – from the individual consumer, individual business, and, of course, each of our Swoopees who arrive at our office with superior attitude and conviction. We take pride in the ambition, creativity, efficiency, and spunk of our Swoopees who each have contributed to an innovative and energetic environment that has allowed for YouSwoop’s continuous growth. Part-Time Consumer Relations Associate
YouSwoop needs your help! Our current Consumer Relations Manager, aka Swooperwoman, has been doing an amazing job handling Swooper-Relations on her own but now needs a protégé to assist with her expanding workload. Our fun, energetic team is looking for someone who can work part-time, 15-20 hours a week, including weekends. Below is a brief outline of exactly what this person would do, along with general requirements. Please submit a resume to [email protected] This is an hourly paid position and perfect for anyone looking for internship experience or just a little extra cash.
Your Tasks:
- Train completely on all aspects of YouSwoop customer service (answering phones, answering emails, processing credits/refunds)
- Respond to all incoming emails Saturday-Sunday (all emails must be responded to within 24 hours) - Answer all incoming phone calls (phone would be forwarded all day)
You’d be a good fit if…
- You are in college and are looking to earn college credit and some extra cash - You are well-versed, know grammar, and are extremely detailed oriented (like you might be borderline OCD) - You are fun to work with. You maintain composure under pressure, know how to multitask and keep your good
sense of humor under serious pressure - Like any good silver, you are fully polished and your communication skills exude confidence, relevance, and
intelligence. - Your problem-solving abilities would blow away McGyver. - You are patient. - You know the perfect balance when it comes to holding your ground yet providing top of the line customer service. - You are already a Swooper or other daily deal buyer because you get how awesome it is to explore and enjoy your
surroundings.
To apply: send your weekly availability, cover letter, & resume to [email protected]
640 N LaSalle Street
Suite 480
Chicago, IL 60654
