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Big Data in EcommerceTeguh Nugraha
Big DataIt describes how much data is part of our lives, precipitated by accelerated advances in technology
http://www.internetlivestats.com/
4 V’s ofBig Data
Value Chains of Big Data● Infrastructure
(Data Origins to Data Integration)
● Analytics(Data Science world)
● Applications(Implementation)
Data Origins/SourcesInternal● Transactional data● Click/event Streams● Campaigns data● Etc
External● Publisher Data● Google Analytics● Mobile Analytics● SEO Analytics● Social Media Data● etc
AnalyticsMarketing activities measurements:
Campaign effectiveness:● Traffics
● Conversion Rate (CVR or CR)
● Gross Merchandise Value (GMV)
● Return on Ad Spend (ROAS)
● Cost: CPC, CPI, CPM, ...
Key Metrics:
● Customer Acquisition Cost (CAC)
● Customer Lifetime Value (CLTV or LTV)
Customer Segmentation● Demographics● Product Preferences● Recency● Frequency● Monetary
Product Association
Personalization● Personalised Content/Messaging● Recommender System
Dynamic PricingDynamic Pricing is the multiple price changes in a product at different times of the day.
These price changes can be based on the consumer behavior on the website, the browsing patterns, etc.
Delivering different content to customized audiences
Custom Audiences
Thank YouTeguh Nugraha
Sources● S. Fan et al. 2015. Demystifying Big Data Analytics for Business Intelligence Through the Lens of Marketing Mix.● http://www.ibmbigdatahub.com/infographic/extracting-business-value-4-vs-big-data ● http://www.business2community.com/big-data/big-data-and-analytics-value-chain-cross-section-0589031 ● https://www.linkedin.com/pulse/20140814193544-49814607-dynamic-pricing-the-future-of-ecommerce-in-indi
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