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Being a CMO in the brave new world of Marketing

Dominic Grounsell, Travelex: Being a CMO in the brave new world of Marketing @ iMedia Data-Fuelled Marketing Summit, Feb 2016

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Page 1: Dominic Grounsell, Travelex: Being a CMO in the brave new world of Marketing @ iMedia Data-Fuelled Marketing Summit, Feb 2016

Being a CMO in the brave new world of Marketing

Page 2: Dominic Grounsell, Travelex: Being a CMO in the brave new world of Marketing @ iMedia Data-Fuelled Marketing Summit, Feb 2016

Let’s begin with a quick look back…

Page 3: Dominic Grounsell, Travelex: Being a CMO in the brave new world of Marketing @ iMedia Data-Fuelled Marketing Summit, Feb 2016

The marketers world was much simpler & straightforward…

Page 4: Dominic Grounsell, Travelex: Being a CMO in the brave new world of Marketing @ iMedia Data-Fuelled Marketing Summit, Feb 2016

It was a relatively comfortable time….

Page 5: Dominic Grounsell, Travelex: Being a CMO in the brave new world of Marketing @ iMedia Data-Fuelled Marketing Summit, Feb 2016

However, external perceptions of marketing weren’t great

Page 6: Dominic Grounsell, Travelex: Being a CMO in the brave new world of Marketing @ iMedia Data-Fuelled Marketing Summit, Feb 2016

We didn’t exactly help ourselves…

Page 7: Dominic Grounsell, Travelex: Being a CMO in the brave new world of Marketing @ iMedia Data-Fuelled Marketing Summit, Feb 2016

But then, things began to change…

Page 8: Dominic Grounsell, Travelex: Being a CMO in the brave new world of Marketing @ iMedia Data-Fuelled Marketing Summit, Feb 2016

The rise of digital, data and ecommerce has changed everything…

Page 9: Dominic Grounsell, Travelex: Being a CMO in the brave new world of Marketing @ iMedia Data-Fuelled Marketing Summit, Feb 2016

Challenge 1…. Keeping up

Page 10: Dominic Grounsell, Travelex: Being a CMO in the brave new world of Marketing @ iMedia Data-Fuelled Marketing Summit, Feb 2016

Challenge 2…. Who to trust

Page 11: Dominic Grounsell, Travelex: Being a CMO in the brave new world of Marketing @ iMedia Data-Fuelled Marketing Summit, Feb 2016

Challenge 3…. The data tsunami

Page 12: Dominic Grounsell, Travelex: Being a CMO in the brave new world of Marketing @ iMedia Data-Fuelled Marketing Summit, Feb 2016

Challenge 4…. Managing up

Page 13: Dominic Grounsell, Travelex: Being a CMO in the brave new world of Marketing @ iMedia Data-Fuelled Marketing Summit, Feb 2016

Challenge 5…. Managing down

Page 14: Dominic Grounsell, Travelex: Being a CMO in the brave new world of Marketing @ iMedia Data-Fuelled Marketing Summit, Feb 2016

Tip 1…. Embrace data

Page 15: Dominic Grounsell, Travelex: Being a CMO in the brave new world of Marketing @ iMedia Data-Fuelled Marketing Summit, Feb 2016

Tip 2…. Create a network of trusted advisors

Page 16: Dominic Grounsell, Travelex: Being a CMO in the brave new world of Marketing @ iMedia Data-Fuelled Marketing Summit, Feb 2016

Tip 3…. Don’t be a magpie

Page 17: Dominic Grounsell, Travelex: Being a CMO in the brave new world of Marketing @ iMedia Data-Fuelled Marketing Summit, Feb 2016

Tip 4…. Take your business with you on the journey

Page 18: Dominic Grounsell, Travelex: Being a CMO in the brave new world of Marketing @ iMedia Data-Fuelled Marketing Summit, Feb 2016

Tip 5…. Adapt your leadership and management style

Page 19: Dominic Grounsell, Travelex: Being a CMO in the brave new world of Marketing @ iMedia Data-Fuelled Marketing Summit, Feb 2016

To wrap up…