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Balancing Governance and Broader Analytic Deployment
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Michael Corcoran Sr. Vice President & CMO Information Builders
About Us Information Builders
Our goal is to deliver the industry’s best engineered software and top customer service to ensure customer success.
1,350 employees
Millions of users
Global market presence
10,000 customers
Better Data. Better Analytics.
Award winning service
Award winning software
Information Builders’ 3i Platform Better Data. Better Analytics.
BI & Analytic Deployment Strategy
IT Centric User
Centric
A Balancing Act
Governed Self-Service
“Bottleneck City” “Nirvana” “The Wild West”
KPMG Annual Data & Analytics Survey
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Dresner Business Intelligence Survey
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2016
Chief Analytics Officer
What do you have to do?
Executive Dashboard?
What do you want to do?
Predictive, Big Data, IoT?
What will have the most impact this year?
Probably None of the Above
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Where Are The Priorities?
Self-Service BI & Analytics for Everyone Business Opportunities
Pervasive (Operational) BI and Analytics
Employees Operational Reporting & Alerts, Decision Support, Performance
Operationalize Insights, Change Culture
Performance Benchmarks, Alerts
Partners, Suppliers & Distributors
Operational Optimize Supply Chain, Meet SLA’s
Customers, Citizens, Patients & Students
Vital Self-service Experience, e-Statements
New Revenue, Loyalty/Retention, Public Awareness
Back-Office BI and Analytics
Executive Management
Strategic Metrics Dashboards Scorecards
High-level Decision-making
Analysts Analytical Analytics Advanced Analytics
Generate Insight, Identify Problems & Trends
Organizational Role
Analytical Requirements
Analytical Users
Results
Operational BI & Analytics
Bring BI&A down to the business process level.
Empower operational decision-making to operational managers and workers.
Give employees a real-time view of their performance comparative to their peers.
Extend this information reach to supply chain partners.
Users may be salespersons, delivery drivers, call center staff, nurses, police officers, etc.
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Data Monetization
Converting your information assets into revenue generating products and services.
Deploying BI & Analytics to initiatives with clear quantifiable revenue and cost reduction results.
Drives customer loyalty and retention.
Leads to cross sell or upsell opportunities.
Digitally transforms costly manual processes.
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Tools for Business Users & IT; InfoAppsTM for the Masses Self-Service BI and Analytics for Everyone
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IT Developers Management Operational Workers Business Partners Customers Business Analysts
The Expanding Definition of Governance
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Data, Analytic & User
DATA
ANALYTIC
USER
I. Executive Summary Page 10
Management Dashboards & Scorecards
Business Analysts Simple to Advanced Analytics Tools
Operational Workers Real-time Reporting & Decision
Support Apps
Supply Chain Partners Performance Metrics & Reporting Apps
Customer & Citizens
Self-service Reporting Portals & Analytic e-Statements
The Goal Self-Service BI and Analytics for Everyone
Thank You! Any Questions?
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@infobldrs
www.facebook.com/informationbuilders
www.linkedin.com/company/information-builders
