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Warming Up to AnalyticsGregory Lewandowski@lewandog
Gregory Lewandowski (@lewandog)Chief Solutions Officer at Icimo (Data Kingpin)
Icimo• Customers, Staff• Training• CoE’s• Enterprises
Cisco - 16 Yrs at Cisco• Sales, Operations, Finance, IT• 14 Yrs focused on BI• Tableau Patient Zero
Data Leadership
“When you empower users to answer their own questions,you transform the user-data relationship.”
The people closest to the data should work with the data
1983 – The World Changed
1983 - The World Changed• Net new category of tools which made it easier for those who
know the data to work with it…• Forced changes in roles, processes and people• Validation / catalyst of the personal computer• Led to Excel, the most widely used BI tool in the world
• Characteristics• Simple• Fast• Less coding
Today - The World Changed (Again)
• Net new category of tools which makes it easier for those who know the data to work with it…• Forced changes in roles, processes and people• Disrupting traditional BI
• Characteristics• Simple• Fast• Less coding more canvas• Instant feedback
Opportunity
Gartner
Creating Success
Training
Support
Community Trust
Transparency
The New Analyst
Communication
CFO says to the CEO: “What happens if we invest in developing our people and then they leave us?”
CEO to CFO: “What happens if we don’t and they stay?”
Training - Make people successful
Data Producer• Terminology• Navigating the Canvas• How-To• Questioning (consulting)• Communication• Data Visualization• Dashboarding• Storytelling
• Support• Resources
Training - Make people successful
Data Consumer• Terminology• Navigation• Functionality• Interactions (filtering & highlighting)
• Support• Resources
REPEAT
Being the BI Superhero,
does NOT qualify you to
train others!!
DON’T BE A NICK!!
Support• Education, or access to…
• Responsiveness
• No aliases, use real names
• Language – proper level
• Attitude – be helpful
• Create a community to act as 1st line support
CommunityCommunity
Provide a place where people can share, help, and compete
Community
Enable Success
Community
• Blogs – Internal and External• Links• Social Media• Books – reviews, links to buy, library• Message Boards• Community support aliases• Communication• No Zombie Communities!!
Trust
Trust – Know Your Roles…and stay on your side (mostly)
Business• Analysis• Business Acumen• Build / Design• Audience• Quality – DataViz, Usability• Deployment• Learning and Development
Technical• HW and SW Management• Performance• Support• Unobtrusive Governance• Process• System
Data Supply ChainDeliveryGovernance Execution
Data Supply ChainAcquisitionGovernance Accountability
Transparency
Transparency• Measurement• Performance• Consumption
• Rules and Expectations of proper usage• Mutual Agreement• Consequences
• Pricing• Flexibility• Communication No Surprises
The New Analyst
The New Analyst
Characteristics:
• Curiosity – Why?• Passionate & Tenacious• Collaborative• Basement to Board Room• Anticipate
• Continuous Learner• Troublesome• Communication – Visual & Oral
Academic ExperientialTechnical
The Ideal Analyst
Academic Technical Experiential
The Ideal Analyst
20% 60%20%
Communication
StorytellingStory (noun) is defined as _“An account of imaginary or real people and events told for entertainment.”
Important
Detail
CharacterPlotConflictClimaxPerspective
DataViz
Lessons Learned• Flexibility – Do NOT stick with something just because is has
been defined as “The Process”• Hire for attitude, more than aptitude || Hire roles, not people• Don’t be a Nick• Sometimes it is about the tool• Communication skills are more important than you think• Use any productivity gains to accomplish those strategic goals
you rarely get a chance to work on• Market your success• Analytics is not simply about answering questions, it is also
about aiding people in articulating the questions they do not yet know they have…
Get out of the comfort zone…accept that the world has changed, and figure out how you will succeed!!
Enjoy the
Ride!!