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analyze the CONTEXT
select opportunitiesdesirable
feasible
viable
PROTOTYPING
define FEATURES
propose strategies
collect data
how HUMANS DESIGN?
analyze the CONTEXT
select opportunity
PROTOTYPING
define FEATURES
propose strategies
collect data
DECISIONMAKING
DATAMINING
can MACHINES DESIGN?
desirable
feasible
viable
data mining
internet app analytics PRE-PROCESSINGBY HUMANS
customers.xml
competitors.xml
business.xml
data mining
customers.xml competitors.xml
<personas>
<persona><name>James</name><region>North America</region><social class>Middle class</social class><age>Thirties</age><big area>BUSINESS</big area><downloads>HIGH</downloads><gross>MEDIUM</gross><timelife>MEDIUM</timelife><image>persona_james.png</image><description>James is look for a new job after working for 3 years in the Underwriting department of Acme Insurance. At 34 years old, James is extremely active. He surfs twice a week in the summer and swims lapse three times a week in the winter. He actively uses apps for business productivity, discovering job opportunities and business training. He usually makes fitness at his freetime.</description></persona>...
</personas>
<activities>
<activity><title>medicine</title><big area>HEALTH</big area><downloads>MEDIUM</downloads><gross>HIGH</gross><timelife>HIGH</timelife><competitors>MEDIUM</competitors><description>take medicine with controlled time many times a day</description><persona>James</persona><persona>Mary</persona> <persona>Robert</persona></activity>...
</activities>
<competitors>
<competitor><name>Snapseed</name><big area>LIFE STYLE</big area><downloads>HIGH</downloads><gross>LOW</gross><timelife>LOW</timelife></competitor>...
</competitors>
<features>
<feature> <reference>Snapseed</reference><description>users can crop their scenes</description><activity>photography</activity><keep>yes</keep><raise>yes</raise><create>no</create></feature>…
</features>
DESIRABILITY FEASIBILITY VIABILITY
business.xml
<arm>
<acquisition><strategy>Offers by email</strategy><description>Ads based on mailing lists</description><downloads>MEDIUM</downloads></acquisition>…
<retention> <strategy>notifications</strategy><description>Use notifications wisely</description><timelife>LOW</timelife></retention>…
<monetization><strategy>Sponsored content</strategy><description>Content sponsored by brands, including in-app virtual goods, or “limited-time only” features</description><gross>LOW</gross></monetization>…
</arm>
decision making
select opportunity
define FEATURES
select customer profile
select competitors
propose strategies
PROPOSE USER ACQUISITION PROPOSE USER RETENTION PROPOSE MONETIZATION
select customer ACTIVITY
DEFINE FEATURES TO KEEP
IDENTIFY APP OPPORTUNITY
DEFINE FEATURES TO raise DEFINE FEATURES TO create
SELECT OPPORTUNITY
CUSTOMER
ACTIVITIY
DEFINE FEATURES
Barbara
North America
Middle class - Thirtties
Barbara is a 35 years old computer programer. Barbara controls your finances with precision. She still greatly enjoys an active social life - including her regular rpg night every week and going out for meals with friends. She loves to play hardcore games, including first-person shooters, role-playing and wargames. As an active person, she also loves to ride a bike on weekends on mountain trails.
TO REDUCEinvests micro percentage of every purchases
connect to her bank account
TO RAISEsuggests limits for extra expenses according to patterns of receipts and expenses
TO CREATEfacial recognition
Make an app to help Barbara to control all her expenses
downloads potential - MEDIUMlifetime average - HIGHmonetization potential - HIGHamount of competitors - HIGH
ACQUISITIONAds in social network
Events
Ads in apps
RETENTIONsocial commitment
cascading information
MONETIZATIONPercentage on in-app transactions
Sponsored content
PROPOSE STRATEGIES
AUTONOMUS DESIGN
SELECT OPPORTUNITY
CUSTOMER
ACTIVITIY
EVALUATE DESIRABILITY
Barbara
North America
Middle class - Thirtties
Barbara is a 35 years old computer programer. Barbara controls your finances with precision. She still greatly enjoys an active social life - including her regular rpg night every week and going out for meals with friends. She loves to play hardcore games, including first-person shooters, role-playing and wargames. As an active person, she also loves to ride a bike on weekends on mountain trails.
Make an app to help Barbara to control all her expenses
downloads potential - MEDIUMlifetime average - HIGHmonetization potential - HIGHamount of competitors - HIGH
the opportunity meets the desires of potential users?
can improve
meets the desires
partially meets the desires
does not meets the desires
the opportunity has a great number of potential customers?
It has millions of users
It has thousands of users
It has few users
how much the opportunity is important to the customer's life?
it is very important
It is important
it is not important
OKcancel
ASSISTED DESIGN
SELECT OPPORTUNITY
CUSTOMER
ACTIVITIY
validate desirability
James
Middle class - Thirties
First stage of tertiary education.
Actively uses apps for business productivity, discovering job opportunities and business training.
follow companies
offers a quick-search straight
can specify your range
data from newspapers
TO RAISEconnect with Executives
connect with recruiters
TO CREATE
Make an app to help James to looking for a new job
Ads based on mailing lists
Paid posts in social networks like Facebook
RETENTIONemail alerts
MONETIZATION
assisted design
assisted design
assisted design
assisted design
assisted design
assisted design
can improve
SELECT OPPORTUNITY
1 | 37
RobertNorth America
Middle class - Aged
Robert is a 60 year old grandad. Recently retired, Robert spends most days pottering around the garden and playing golf. At weekends, he enjoys walking in the countryside with his wife. Robert doesn’t see himself as old. He enjoys discovering, reading and sharing books with friends. Robert likes to plays slots games in a freetime.
CUSTOMER help
OKcancel
DESIGNTHINKING
autonomusCANVAS
1
2
3
downloads potential - MEDIUMlifetime average - HIGHmonetization potential - HIGHamount of competitors - HIGH
ASSISTED DESIGN
downloads potential - MEDIUMlifetime average - HIGHmonetization potential - HIGHamount of competitors - HIGH
EVALUATE DESIRABILITY desirable EVALUATE feasibility can improve
the team will need to outsource the features production?
outsource nothing
outsource some features
outsource all
the team is motivated by the opportunity?
fully motivated
partially motivated
it is not motivated
what percentage of the budget will be needed to produce the features?
it costs less than 50%
it costs between 50% and 100%
it costs more than 100%
OKcancel
SELECT OPPORTUNITY
CUSTOMER
ACTIVITIY
DEFINE FEATURES
Barbara
North America
Middle class - Thirtties
Barbara is a 35 years old computer programer. Barbara controls your finances with precision. She still greatly enjoys an active social life - including her regular rpg night every week and going out for meals with friends. She loves to play hardcore games, including first-person shooters, role-playing and wargames. As an active person, she also loves to ride a bike on weekends on mountain trails.
TO REDUCEinvests micro percentage of every purchases
connect to her bank account
TO RAISEsuggests limits for extra expenses according to patterns of receipts and expenses
TO CREATEfacial recognition
Make an app to help Barbara to control all her expenses
ASSISTED DESIGN
downloads potential - MEDIUMlifetime average - HIGHmonetization potential - HIGHamount of competitors - HIGH
SELECT OPPORTUNITY
CUSTOMER
ACTIVITIY
validate desirability validate feasability
define FEATURES
James
Middle class - Thirties
First stage of tertiary education.
Actively uses apps for business productivity, discovering job opportunities and business training.
TO KEEPfollow companies
offers a quick-search straight
can specify your range
data from newspapers
TO RAISEconnect with Executives
connect with recruiters
TO CREATEallows post bite-sized videosMake an app to help James to
looking for a new job
Ads based on mailing lists
Paid posts in social networks like Facebook
RETENTIONemail alerts
assisted design
assisted design
assisted design
assisted design
assisted design
desirable can improve
DEFINE FEATURES TO KEEP
OKcancel
manages your daily tasks with accuracy
attend the gym three times a week to keep fit
looking for new job oppor-tunities
keep up to date with cour-ses and workshops
help
DESIGNTHINKING
autonomusCANVAS
1
2
3
DEFINE FEATURES TO KEEP
ASSISTED DESIGN
downloads potential - MEDIUMlifetime average - HIGHmonetization potential - HIGHamount of competitors - HIGH
ACQUISITIONAds in social network
Events
Ads in apps
RETENTIONsocial commitment
cascading information
MONETIZATIONPercentage on in-app transactions
Sponsored content
PROPOSE STRATEGIES
retention strategies are motivating for the user's profile?
the kind of thing that attracts them
are attractive, but could be better
are not attractive for this profile
the acquisition strategies reach enough users?
more than we would like
what we would like
less than we would like
monetization strategies are usual for the user's profile?
these are the ways they spend
they spend more on other ways
they do not usually spend
OKcancelEVALUATE DESIRABILITY desirable EVALUATE VIABILITY can improve
SELECT OPPORTUNITY
CUSTOMER
ACTIVITIY
Barbara
North America
Middle class - Thirtties
Barbara is a 35 years old computer programer. Barbara controls your finances with precision. She still greatly enjoys an active social life - including her regular rpg night every week and going out for meals with friends. She loves to play hardcore games, including first-person shooters, role-playing and wargames. As an active person, she also loves to ride a bike on weekends on mountain trails.
Make an app to help Barbara to control all her expenses
ASSISTED DESIGN
SELECT OPPORTUNITY
CUSTOMER
ACTIVITIY
validate viabilityvalidate desirability validate feasability
define FEATURES
James
Middle class - Thirties
First stage of tertiary education.
Actively uses apps for business productivity, discovering job opportunities and business training.
TO KEEPfollow companies
offers a quick-search straight
can specify your range
data from newspapers
TO RAISEconnect with Executives
connect with recruiters
TO CREATEallows post bite-sized videosMake an app to help James to
looking for a new job
ACQUISITIONAds based on mailing lists
Paid posts in social networks like Facebook
RETENTIONemail alerts
MONETIZATIONOffers users in-app upgrades
PROPOSE STRATEGIES
assisted design
assisted design
assisted design
assisted design
assisted design
assisted design
assisted design
assisted design
desirable feasible can improve
PROPOSE FEATURES MONETIZATION
OKcancel
Sponsored content Offers users in-app upgra-des
In-app consumables Percentage on in-app tran-sactions
M M M MDESIGNTHINKING
autonomusCANVAS
1
2
3
ASSISTED DESIGN
downloads potential - MEDIUMlifetime average - HIGHmonetization potential - HIGHamount of competitors - HIGH
turing test
3.4 3.5 3.2 2.9
3.5 3.3 4.1 2.9
3.6 3.5 3.4 2.1
4.4 3.4 4.1 3.5
PROJECT AASSISTED
PROJECT BASSISTED
PROJECT CAUTONOMUS
PROJECT DAUTONOMUS
CRIATIVITYFEASIBILITY VIABILITYSUITABILITY