Long-TermEngagement

Alan DixTalis & University of Birmingham

http://alandix.com/

about meand what I do

University ofBirmingham

Tiree

Tiree Tech Wavenext March 2015

today I am not talking about …• intelligent internet interfaces• visualisation and sampling• situated displays, eCampus,

small device – large display interactions• fun and games, virtual crackers,

artistic performance, slow time• creativity and Bad Ideas• physicality & TouchIT• modelling dreams and regret

… or even lots of lights

http:/www.hcibook.com/alan/projects/firefly/

… let alone

http://hcicourse.com/

now atinteraction-design.org

I am talking about ...

engagement

long-termengagement

kinds of engagementshort term moment-to-moment interaction

linked to: immersion, flow, UX

extended engagement / long-term uselinked to: adoption, system design, extended episodic experience

engagement with technologylinked to: participatory design, enculturation, co-design,

community action, social identity and empowerment

series of vignettes …

Walking Wales

Musicology

Learning analytics

Tiree Island and Community

…

in the moment

the UX ‘Maslow’

UX

‘usability’

functionality

choosing design focus?

desire

disaster

UX

‘usability’

functionality

UI ‘bug fixing’

20 21 22 23 25 24 20 17 7 7 3 7

the dancing histograms very useful aing out some of the textile sites yox's page at http://www.hiraeth.com/

onCue – intelligent interactions

• user selects text• and copies it to clipboard• slowly icons fade in

histograms

user selects text

and copies it to clipboard

slowly icons fade in

onCue …

loads of downloadsloads of registrations

… and then … nothing!

unobtrusive, subtle … unnoticednot easy to play with it

redesign had pop-down type-in area

play

desire and disasterplay

in the moment

getting it used

university T+L

reading listdigital contentuniversal player

micro-analytics … individual course, student, resource

university T+L

institutional adoption

student experience

academic adoption …

✔

✔

?

academic life … the big picture? T&L

individualresources structures

& courses

repository

?

??

?

academiclife

studentlife

learning supportsystems

creation& reuse

delivery

peerinteraction

community ofpractice

feedback

tutor – studentinteractions

analytics

academic life … time frames for learning analytics

days and hoursemail, during lectures and labs, student meetings, gaps

weekpreparing for teaching, exercises

months/mid-semesterreporting points, staff meetings, cohort/student progress

end of semester/term/yearexams, exam boards, course review,

start of semester/term/yearpreparing for new courses or re-runs, rollover!

yearsnew courses, professional development, appraisal, promotion

temporal matching:

notification

information

action

Micawber management “I’ll do it later”

In Concert

Working with musicologists

Concert ephemera1750–1800 Calendar of London Concerts1815–1895 Concert Life in London1894–1944 Concert Programme Exchange (BL)

concert databaseclassic digital humanities?

original sources

selectedsources

systematicsample

transcription& extraction

(medium expertise)

interpretation(high expertise)

digitisedsources

authoritativedata

analysis & use(high expertise)

academicpublication

large digitalarchive(e.g. BBC)

possiblycreatelinkage

big bang to incremental

digitisedsources

authoritativedata

academicpublication

...

big bang to incremental

problem focused augmentationtransform cost-benefit

digitialarchive

academicpublications

...

partialenhancement

& interpretation

temporal matchingnotification & action

cost & benefit

getting it used

community

Alan Walks Wales

1058 miles (1700km)3 million footfalls3 ½ monthsApril-July 2013 focus on IT at the margins

one thousand miles of poetry, technology and community

vision

personalencircling, encompassing, pilgrimage, homecoming,

practicalIT for the walker & IT for local communities

philosophicalreflections on walking and space, locality and identity

researchpersonal agenda and living lab lots of

data

walking as research

slow! ... and hurts :-/

imposed time frame ... for good & ill

waving banners ….

personality prosthesis

About Tiree

poor mobilephonecoverage

650 residents20,000 summer visitors

traditional agriculturecommon grazing

island projects – slow research

Tiree Tech Wave – maker eventFrasan - mobile heritage appTireeConnect – island communication

gossip is not enough!OnSupply – renewable energy awarenessProjected touch-table

General patternunderstand – act – reflect

… takes time

open data …why not

on an island?

benefits to …

the communityempowerment and controlavailability of informationcommunication within and between communities

the worldimproved quality of datalevel of detail of datalocal knowledge and understanding

personality prosthesispatience …

engaging with community

themes and take-aways ...

in the momentdesire and disaster, play

getting it usedmatching: notification & action, cost & benefit

engaging with communitypersonality prosthesis, patience

…. and please use my data