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www.ociso.org
Embracing Diversity, Building Community
Ottawa Community Immigrant Services Organization
Open House
Embracing Diversity, Building Community
www.ociso.org
Embracing Diversity, Building Community
Settlement Stages
Adjustment Adaptation Integration
Arrival
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Embracing Diversity, Building Community
Newcomers need to know about:
EducationHealth
English Community
Recreation
Canadian Law
Finance
EmploymentHousing
Immigration
www.ociso.org
Embracing Diversity, Building Community
Settlement and Integration Program
Our multilingual staff assists newcomers to facilitate their successful adaptation and integration processes in Ottawa. We support the community to respond and benefit from the contribution, skills, values, and culture newcomers bring to
Ottawa.
www.ociso.org
Embracing Diversity, Building Community
Settlement and Integration Program
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Embracing Diversity, Building Community
Settlement Staff Meeting
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Embracing Diversity, Building Community
Settlement and Integration Programs:
•Settlement Counselling,•Program for Seniors,•Housing Help, •Inter-Amicos Group of Five Sponsorship,•Income Tax Clinic,•Legal Clinic (provided by probono lawyers).
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Embracing Diversity, Building Community
Intake Counsellor
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Settlement Counsellors assist newcomers with this information:
• Immigration,• Citizenship, • Sponsorship• Education system • Health system • Financial system and available assistance• Interpretation services• Supportive counselling for individuals and families
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Embracing Diversity, Building Community
Our Settlement Services delivered at other locations:
• Ottawa-Carleton District School Board - LINC/ESL (groups/individuals),• Algonquin College - LINC/ESL,• OCISO’s LINC,• Somerset West Community Health Centre,• Lowertown Community Resource Centre,• Centertown Community Health Centre,• Eastern Ottawa Resource Centre,• Newcomer Information Centre.
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Embracing Diversity, Building Community
Settlement Integration Program’s Statistics
Clients ServedIn the past year, our settlement counsellors have served 2442
individual clients. We delivered 89 group sessions on different topics to 2528 participants.
VolunteersForty three volunteers assisted us in our department. They
donated 1248 hours of their time last year.
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Embracing Diversity, Building Community
Settlement Counsellor
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Embracing Diversity, Building Community
Cozy Corner
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Embracing Diversity, Building Community
Citizenship Test Preparation Class
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Embracing Diversity, Building Community
Citizenship Test Preparation Class
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Embracing Diversity, Building Community
Citizenship Test Preparation Class
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Embracing Diversity, Building Community
• Ottawa-Carleton District School Board• Algonquin College• Centertown Community Health Centre• Eastern Ottawa Community Resource Centre• Newcomer Information Centre• Somerset West Community Health Centre• Lowertown Community Resource Centre• Causeway Work Centre• Jewish Family Services• Canada Revenue Agency• Housing Help• World Skills Employment Centre
Settlement Program’s Community Partners
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Embracing Diversity, Building Community
Funders
•Citizenship and Immigration Canada•Ontario Ministry of Citizenship and Immigration•The Champlain Local Health Integration Network (LHIN)
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Embracing Diversity, Building Community
Goals of our Diverse Senior’s Program
To reduce isolation and increase quality of life, reduce emergency room visits and delay the need for a long term care home.
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Embracing Diversity, Building Community
Programs for Seniors
•Support settlement and integration processes for immigrant seniors.
•Collaborate with other service providers to address gaps in services.
•Facilitate English conversation classes.
•Organize social activities and recreation classes.
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Embracing Diversity, Building Community
Services For Seniors:
•Social and English Language Conversation, •Caregiver Support and Case referrals,•Computer Tutoring,•Friendly Home Visits at Clients Home by Volunteers,•Travel Training (help navigate OC Transpo’s Bus system),•Telephone Reassurance Calls, •Health and Safety Education.
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Embracing Diversity, Building Community
Activities For Seniors:
•Health and Safety Education•Healthy Cooking•Field Trips and Caregiver Support•Chair Exercise, Yoga, Dance, and Walk •Celebrate Various Cultural Events
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Embracing Diversity, Building Community
Trip to Tulip Festival
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Embracing Diversity, Building Community
“Participating in seniors group activities lifts up my spirits and makes me happy” – Verene Blenman
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Embracing Diversity, Building Community
Suggu’s TestimonialI found new companions and
friends. There’s exercise, yoga and activities for health, and cooking classes, which are very good for enjoying different types of food. All activities help me to meet
different people.
Suggu
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Embracing Diversity, Building Community
Outings to various places have helped me to learn new things. Since outings are arranged in collaboration with other community organizations, it also gives me a chance to meet new friends. As a result of one such outing, I made good friendships with Satwant and her husband Saggu. We were pleasantly surprised to learn that our backgrounds were similar and that gave us the opportunity to pass innumerable hours talking of our cherished past.
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Embracing Diversity, Building Community
Healthy CookingCooking sessions are great ice breakers. Experimenting with cooking multiethnic dishes are great fun and resulted in my
striking up friendship with other group members.
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Embracing Diversity, Building Community
Travel Training Workshop
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Embracing Diversity, Building Community
Celebrations
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Embracing Diversity, Building Community
Multicultural Seniors Human Library
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Embracing Diversity, Building Community
Multicultural Seniors Human Library
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Embracing Diversity, Building Community
959 Wellington Street West, Ottawa, Ontario, K1Y 2X5
www.ociso.org
Counselling ProgramSince 1994
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Embracing Diversity, Building Community
Counselling Program: Components
Core Counselling
Immigrant &
Refugee Youth
Education & Training Volunteers
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Embracing Diversity, Building Community
Core Counselling
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Embracing Diversity, Building Community
Education and Training
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Embracing Diversity, Building Community
300 clients (individual, couples, family, and group counselling).
2,800 direct service hours (assessments, individual, couples, family).
900 indirect service hours (case conferences, consultation, preparation of clinical reports, clinical supervision for staff and students).120 professionals served.
600 hours (program development, interviewing students, information requests, participation in committees).
Outputs: Core Counselling Program
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Embracing Diversity, Building Community
Outputs: Immigrant and Refugee Youth
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Embracing Diversity, Building Community
•United Way / Centraide – since 1997•City of Ottawa – since 1994•Ottawa Carleton District School Board – since 2012•Ministry of Community Safety and Correctional Services•Professional fees
Funders
www.ociso.org
Embracing Diversity, Building Community
New Service Since March 2015
• The Walk in Counselling Clinic opens at OCISO on Thursdays from 11:00 a.m. to 5:00 p.m..
• There is no need for an appointment or a referral• Free of charge • Services in English, French, and Arabic • Everybody is welcome • More information at www.walkincounselling.com
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Embracing Diversity, Building Community
www.ociso.org
Embracing Diversity, Building Community
Safer and Vital Communities Grant PresentationMinistry of Community Safety and Correctional Services
2014/15 – 2015/16
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Embracing Diversity, Building Community
Counselling Team members Farewell party for Renee
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Farewell to Madeleine, Student from St. Paul University
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Counselling Team End of 2014 Gathering
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Farewell to Students 2014Ottawa and Carleton Universities
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10 – 15 Volunteers that support the program With a total of 1500 hours per year.
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Embracing Diversity, Building Community
Contact Information
• Phone: 613-725-0202 or
• 613-725-5671 ext. 316
• Web site: www.ociso.org
• E-mail: [email protected]
