Upload
john-vines
View
194
Download
0
Embed Size (px)
DESCRIPTION
Slides accompanying my 17 (!) minute talk for our CHI 2012 paper 'Questionable Concepts: Critique as a Resource for Designing with Eighty Somethings'. The talk and paper focuses on one of the design methods we used in the Banking for the Older Old project to engage participants in the early stages of idea generation and critique during workshops. Full paper can be access here: http://dl.acm.org/citation.cfm?id=2207676.2208567&coll=DL&dl=GUIDE&CFID=380590099&CFTOKEN=64685270
Citation preview
Questionable Concepts – Vines, Blythe, Lindsay, Dunphy, Monk & Olivier
CHI 2012, Austin, TX, 7th May 2012
1 of 13
Questionable Concepts Critique as a Resource for Designing
with Eighty Somethings
John Vines1,2 Mark Blythe2
Stephen Lindsay2 Paul Dunphy2 Andrew Monk3 Patrick Olivier1
1Culture Lab, Newcastle University
2School of Design, Northumbria University 3Department of Psychology, University of York
Questionable Concepts – Vines, Blythe, Lindsay, Dunphy, Monk & Olivier
CHI 2012, Austin, TX, 7th May 2012
2 of 13
banking for the older old eighty somethings
See: Vines et al. 2011. ‘Eighty Something: Banking for the Older Old’
Questionable Concepts – Vines, Blythe, Lindsay, Dunphy, Monk & Olivier
CHI 2012, Austin, TX, 7th May 2012
3 of 13
Finance and Care Expert Workshop
Activity 1: Grouping quotes together from the ‘Vinancial
biographies’
Activity 2: Quick ideation in response to the needs, desires and
barriers faced by the ‘eighty somethings’
Questionable Concepts – Vines, Blythe, Lindsay, Dunphy, Monk & Olivier
CHI 2012, Austin, TX, 7th May 2012
4 of 13
Ideas visually developed into graphical concepts and ‘cards’ to seed participatory
design workshops
Questionable Concepts – Vines, Blythe, Lindsay, Dunphy, Monk & Olivier
CHI 2012, Austin, TX, 7th May 2012
5 of 13
Questionable Concepts – Vines, Blythe, Lindsay, Dunphy, Monk & Olivier
CHI 2012, Austin, TX, 7th May 2012
6 of 13
Questionable Concepts – Vines, Blythe, Lindsay, Dunphy, Monk & Olivier
CHI 2012, Austin, TX, 7th May 2012
7 of 13
Questionable Concepts – Vines, Blythe, Lindsay, Dunphy, Monk & Olivier
CHI 2012, Austin, TX, 7th May 2012
8 of 13
CRITIQUE; COPING; CREATIVITY
10 participants (6, 2, 2)
Workshop 1: ‘Getting to know you’ and giving the cards
Workshop 2: Discussion of cards
Questionable Concepts – Vines, Blythe, Lindsay, Dunphy, Monk & Olivier
CHI 2012, Austin, TX, 7th May 2012
9 of 13
“If this actually came to pass it would be just a way for the banks and Jinancial institutions to make more money for the “fatcats” and the shareholders and to exploit the man in the street”-‐ Rita, 83 “that will put your bank charges up!” – Agatha, 81 “are we not to take charge of anything ourselves?”
-‐ Patricia, 84
CRITIQUE (of peers, technology & banks)
Questionable Concepts – Vines, Blythe, Lindsay, Dunphy, Monk & Olivier
CHI 2012, Austin, TX, 7th May 2012
10 of 13
““hide it in code among telephone numbers in my diary.” -‐ Agatha, 81 “I remember my pin number and password by association. If you could draw an object that reminded you of it, then that too could be deciphered by someone.” – Margaret, 83
COPING
Questionable Concepts – Vines, Blythe, Lindsay, Dunphy, Monk & Olivier
CHI 2012, Austin, TX, 7th May 2012
11 of 13
“I like the idea on the front of an iPad type wallet … But you could also, I feel, have a card that you could put into a computer or a screen and you would call up your accounts, and see them.” -‐ Dolores, 81
CREATIVITY
Questionable Concepts – Vines, Blythe, Lindsay, Dunphy, Monk & Olivier
CHI 2012, Austin, TX, 7th May 2012
12 of 13
Politics of PD with the Eighty Somethings
Questionable Concepts – Vines, Blythe, Lindsay, Dunphy, Monk & Olivier
CHI 2012, Austin, TX, 7th May 2012
13 of 13 13 of 20
Critique as a Resource for Design
Thank You!
Critique does not equal disinterest
‘Questionability’ can be a dialogue builder
Critique directs future design research