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A quick overview of what User Experience is and typical resources you would use to build a website. Also a few recommendations of what books to read.
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Patrick Neeman, Director of Product Design, Apptio @usabilitycounts | www.usabilitycounts.com
What is User Experience? A Quick Primer.
@usabilitycounts
Who’s Patrick Neeman?• Almost 20 years of UX and Web Experience • Is close to a true unicorn • Runs a blog, UsabilityCounts.com
@usabilitycounts
What is User Experience?
@usabilitycounts
What my friends think I create
What my mom thinks I create
What society thinks I create
What management thinks I create
What I thinkI create
What I really create
@usabilitycounts
UIis not
UX
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“When I grow up, I want to be a UX Designer.”Lion Tamer,
Print Designer, Web Designer, Creative Director, Program Manager, Product Manager, and
Director of Development
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The Competencies of User ExperienceUser Experience UX How the user thinks and feels
Information Architecture IA How the overall system is organized
User Interface Design UI How the screen is organized
Interaction Design IxD How the user and device act and react
Visual Design VxD How the system looks
Information Design ID How the information on a screen is organized
Data Visualization DataViz How data is visually represented
Content Strategy CS How the content reads
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What is the UX Process?
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UX Boils Down To…
Who is the user? What is their goal? Where are they?
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What’s UX Resource That I Need?
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It’s all about needs• Is it big or little? • Is there little or a lot of
interaction? • Does it require a lot of
graphics?
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Web Designer!I need to design a 20 page website
with only a little bit of content.
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Information Architect or Content Strategist!
I need to design a large website in Wordpress or Drupal with a lot of information that has to be searchable.
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Interaction Designer!I need to design a mobile or web application
with a registration process.
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User Researcher!I want to know how to analyze site trafficto understand user’s needs and context.
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But What If I Don’tHave All Those People?
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UX For Lean Startups A Project Guide To UX Design
Recommended Books
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We’re All UX
