27
An Introduction to OTT and CTV Kochava Guides for Marketers

An Introduction to OTT and CTV - MMA Global

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1

An Introduction to OTT and CTVKochava Guides for Marketers

2

The way in which we watch television has changed In a little more than a decade television

has undergone a dramatic transformation from scheduled cable programs to on-demand

streaming services with an explosion of new content streaming apps and devices from

which consumers can watch

With these new forms of television more advertising opportunities arise Understanding this

powerful marketing channel and how to utilize it best will give you the competitive edge in

your brand growth and engagement efforts

Introduction

The Evolution of TV

FIRST TRADITIONAL ndash 1927TELEVISION

CABLE INTRODUCES ndash 1990HIGH-SPEED INTERNET

FIRST DVR USED ndash 1999

NETFLIX STREAMING amp ndash 2007APPLE TV LAUNCH

TV GOES CORDLESS ndash 20142015

DISNEY+ LAUNCHES ndash 2019

PARAMOUNT+ LAUNCHES - 2021

1948 ndash CABLE TV LAUNCHED

1998 ndash NETFLIX VIDEO DVD RENTAL

2000 ndash BROADBAND INTERNETIS INTRODUCED

2014 ndash AMAZON FIRE STICK ampROKU TV LAUNCH

2015 ndash HBO NOW LAUNCHES AND DOESNrsquoTREQUIRE A CABLE SUBSCRIPTION

2020 ndash PEACOCK LAUNCHES

3

Getting it Straight OTT vs CTV Whatrsquos the Difference 4

Over the Top (OTT) 4

Connected TV (CTV) 4

A View From the Top Unpacking the OTT and CTV Ecosystem 5

The Devices 7

Types of Streaming Services and Content Providers 9

Common Types of OTT Ads 11

OTT Advertising Platforms 12

The Benefits of Advertising on OTT and CTV 13

Addressability amp Targeting 14

Viewability 15

Return on Investment (ROI) 15

Challenges with OTT and CTV 16

Measuring OTT and CTV 18

Measurement for Brands 21

The Future of OTT and CTV 24

Content Wars 25

More Devices per Household 25

Subscriptions 25

Glossary 26

In this Guide

4

Getting it Straight OTT vs CTV Whatrsquos the Difference

Have you ever wondered if yoursquore using the terms OTT and CTV incorrectly If so yoursquore not alone

According to a survey done by Brand Innovators their respondents had varied definitions of OTT

and CTV and some didnrsquot even know what the terms meant Clearly these terms are often misused

so letrsquos start by setting the record straight

Over the Top (OTT)

The term OTT refers to television and film content streamed ldquoover the toprdquo of the internet directly

to viewers rather than through traditional broadcast cable or satellite mediums Content may

be streamed ldquoover the toprdquo on connected TV (CTV) devices desktoplaptop mobile phones and

tablets from apps or websites As a general rule of thumb use OTT when yoursquore referring to the

universe of content being streamed ldquoover the toprdquo of the internet

Connected TV (CTV)

CTV is used to describe TVs that are either directly internet enabled (eg smart TVs) or the devices

that can be plugged into a TV to stream content ldquoover the toprdquo of the internetndashthink Amazon Fire

Roku and Chromecast sticks Apple TV PlayStation and Xbox gaming consoles etc

Kochava is an official member of the IAB Tech Lab which has put together an informative post

on this subject

OTT Streaming Services

Devices for Streaming OTT Content

DesktopLaptops PhonesTablets

Over the Top (OTT)

Connected TV (CTV)

Smart TVs Streaming BoxesSticks Game Consoles

55

A View From the Top Unpacking the OTT and CTV Ecosystem

6

A View From the Top Unpacking the OTT and

CTV Ecosystem

HO

US

EH

OL

DS

KO

CH

AV

A S

OL

UT

ION

SC

ON

TE

NT

CONSUMERS

NON-CTV DEVICES

CTV DEVICES

STREAMING SERVICES

OTT ADVERTISING PLATFORMS

ADVERTISERS

SVOD AVOD TVOD PVOD

Programmatic Platform Direct Publisher Direct

OTT

AD

VE

RT

ISIN

G

7

The Devices

Ads run through OTT may see airtime across a whole spectrum of devices depending on where

and how you buy your media (more on OTT advertising platforms later)

Non-CTV

Capable of streaming OTT content but not considered CTV are devices including smartphones

tablets and computers

CTV

CTV devices include smart TVs gaming consoles and other streaming boxessticks

SMARTPHONES TABLETSPADS DESKTOPS LAPTOPS

DEVICES

CTV DEVICES

SMART TVS GAME CONSOLES STREAMING BOXESSTICKS

8

In the past year the majority of OTT viewing has occurred on CTV devices while mobile and

tablet devices only make up 15 of the viewing time Among CTV platforms Roku is the most

popular by far

Share of Time Spent Viewing OTT Streaming

Video Worldwide by Device Q3 2020 ( of Total)

Connected TV Devices

CONNECTED TV DEVICES (50)

MOBILE PHONE (10)

TABLET (5)

DESKTOPLAPTOP (10)

GAMING CONSOLE (10)

SMART TVS (15)

Other

48 28 85

395568

Note The above chart represents activity tracked by Conviva broader industry metrics may vary

numbers may not add up to 100 due to rounding

Source ldquoConvivarsquos Latest Streaming Data Shows Advertisers Beginning to Reemerge Rise of Smart TVs Slows Growth for

Connected TV Devicesrdquo Conviva 20 Oct 2020 wwwconvivacompress-releasesconviv-state-of-streaming-q3-2020

Share of Time Spent

9

Types of Streaming Services and Content Providers

OTT content is accessible through a variety of streaming services and content providers in a video

on demand (VOD) format which allows viewers to select and view content when they choose

The two primary types are subscription video on demand (SVOD) and ad-supported video on

demand (AVOD)

Transaction video on demand (TVOD) is another format that allows consumers to purchase

download or viewing rights to a particular film TV show or TV episode on a transactional basis

(think buying a movie on Amazon Prime Video or Vudu)

Premium video on demand (PVOD) is an even newer format enabling consumers to purchase

early access to content prior to simultaneously with or shortly after its theatrical release One

example of this was Disney+ offering early access to Mulan a 2020 release as a follow-on to the

1998 animated classic Amazonrsquos Prime Video Cinema offers on-demand rental of titles currently

in theaters

Amazon Prime Video is a clear example of how a streaming service can fall into multiple

categories as it offers both SVOD TVOD and PVOD options CBS All Access (now Paramount+)

is both SVOD and AVOD since it offers a lower subscription price with limited ads or a premium

ad-free option

The Content

In the early days of OTT services like Netflix were aggregators of existing video and film content

from other networks studio houses and production companies Today most major players in the

space also produce their own original content with the goal of providing unique hit titles that are

only available through their service thus helping to retain and grow their subscriber base

SUBSCRIPTION VOD (SVOD)

SVOD services such as Hulu and Netflix charge a flat

subscription fee usually at a monthly rate for unlimited

access to streaming content

AD-SUPPORTED VOD (AVOD)

AVOD services such as Crackle and Vudu offer free

access to video and television content but show ads to

the viewer as the method of monetization

VOD

10

As of Q2 2020 here are the top

streaming services on the OTT market

Source Nielsen ldquoGrowth Spurt Time Spent Streaming Ad-Supported Video Is Outpacing Big-Name SVOD Viewingrdquo Nielsen The

Nielsen Company 18 Aug 2020 wwwnielsencomuseninsightsarticle2020growth-spurt-time-spent-streaming-ad-supported-

video-is-outpacing-big-name-svod-viewing

HULU (11)

YOUTUBE (20)

NETFLIX (34)

AMAZON (8)

DISNEY+ (4)

OTHER (23)

Video Streaming Distribution Percent

by Brand Q2 2020 P2+

11

Common Types of OTT Ads

Advertisement spots run within OTT content typically take three forms

bull Pre-roll Ads inserted prior to the video content starting

bull Mid-roll Ads inserted within the main video content

bull Post-roll Ads inserted after the video content has finished

On most AVOD platforms users are unable to skip the ad no matter its placement (pre mid post)

however because most ads are only 15 30 or 60 seconds long users tend to watch at least part

of the advertisement if not all of it On YouTube users usually have the option to skip the ad

after five seconds Within those first few moments advertisers strive to capture the consumerrsquos

attention to gain brand awareness and improve completed view rates

Other Ad Formats

Platforms like Roku Vizio and others also offer endemic ad inventory on their home screens

screensavers and more These ad placements are commonly utilized for streaming services to

promote their channel apps with spotlights on a particular movie or show premiere The goal is

to entice the consumer to add the channel app to their device start a free trial and even purchase

or rent particular content

12

OTT Advertising Platforms

There are three main avenues for advertisers to buy media on OTT

bull Programmatic

One of the most effective and cost-efficient ways for advertisers to enter the OTT space

is through programmatic platforms Ad placement can be automated with programmatic

bidding because of direct relationships between inventory exchanges and other OTT

advertising platforms Advertisers are able to target audiences viewing OTT content across

multiple streaming services platforms and devices

bull Platform Direct

Advertisers can choose to go directly to major platforms such as Roku Vizio Samsung

etc and buy inventory through the platformrsquos own exchange While this is a very

straightforward way to buy ad space it limits the campaign to that specific platform and

doesnrsquot allow for cross-platform advertising

bull Publisher Direct

Going directly to the publisher (Hulu Sling Paramount+ Crackle etc) is another option

and allows for more control over ad inventory However like Platform Direct Publisher

Direct limits the advertiserrsquos campaign to that specific publisherrsquos content

1313

The Benefits

of Advertising on

OTT and CTV

14

The Benefits of Advertising on OTT and CTV

Addressability and Targeting

As challenges mount to addressability and precise targeting in both mobile and display with

recent changes to third-party cookie policies and the decreasing availability of the identifier for

advertisers (IDFA) on iOS devices the OTT space offers great advantages

Programmatic platform-direct and publisher-direct platforms all incorporate first- and third-party

data to extract insights which can help advertisers reach the right audience create personalized

messaging deliver a better customer experience and reduce wasted media spend

OTT advertising platforms can address specific households and in certain cases even the different

devices within those households with targeted advertising based on holistic userhousehold

profiles that include insights on

bull Demographics

bull Points of interest visitation

bull Brand affinity

bull Interests and behaviors

bull Precision geography

bull And more

This enables microtargeting for maximum efficacy of ad spend Further due to household-

level targeting geofencing enables much more precise geographic-based targeting which is

particularly important for brick-and-mortar brands

Brand Innovators found that 68 of survey respondents agree that the benefits of addressable

advertising are the potential to target customers and geographies more precisely

Ask how the Kochava Collective a privacy-first premium data marketplace can

provide audience enrichment and household insights to drive your OTT efforts

15

Viewability

An entire screen ad is hard to ignore especially when it appears between episodes of your

favorite show Not only do OTT campaigns open up the advertisement space the ads run on these

platforms are viewed at a much higher completion rate Further Brand Innovators found that most

of their survey respondents chose to run ads on OTT because ldquolighter ad loads keep audiences

more engagedrdquo as opposed to the heavily saturated mobile space

Return on Investment (ROI)

With the mobile ad space saturated with advertisements cost per install (CPI) rates have risen

considerably along with cost per action (CPA) and cost per mille (CPM) The OTT space is

premium inventory however direct targetability and high view completion rates make running ads

on OTT more cost-effective in terms of ROI

1616

Challenges with

OTT and CTV

17

While there are a lot of benefits to running ad campaigns on OTT and CTV it doesnrsquot come

without its challenges

OTT has a media fragmentation problem in all of its varying devices and platformsndashmaking ad

serving mediation frequency capping and other processes quite challenging This means itrsquos

hard for advertisers to target and measure viewers from app to app and one operating system to

another Therersquos talk of a future universal ID that could be leveraged to simplify the measurement

of viewing behavior across multiple devices platforms and apps but nothing has materialized

to date

The OTT space is also no stranger to ad fraud As money has poured into the space fraudsters

have followedndashcrafting sophisticated schemes to exploit server-side ad insertion and other

technologies specific to OTT Fraud schemes are frequently uncovered and found to have cost

advertisers millions of dollars Fraud prevention technologies are evolving to meet the need

for better protections similar to the capabilities developed by Kochava and other mobile

measurement partners (MMPS) and providers to counteract and prevent fraud in the mobile

ad ecosystem

Most programmatic OTT deals use a private exchange environment This gives media owners

more control of their inventory and allows advertisers better transparency into what they are

buying Nonetheless be sure to talk with your ad partner about these challenges as you embark

upon your OTT growth journey

Challenges with OTT and CTV

1818

Measuring OTT

and CTV

19

Letrsquos touch on two distinct measurement needs within the OTT and CTV space

First OTT streaming services themselves need measurement in order to understand the audiences

engaging with their content where they came from and what their preferences are

Second there are the brands consumer packaged goods (CPG) companies and quick service

restaurants (QSR) for example that will run campaigns across ad-supporting OTT services to

drive brand awareness andor customer growth and engagement

Letrsquos unpack each of these in further detail

Measurement for OTT Streaming Services

Measuring OTT and CTV

Think Disney+ Sling TV Netflix Paramount+ and beyond There are thousands of OTT streaming

services through which consumers can watch content for free with ads or ad free through a paid

subscription Kochava specializes in delivering omni-channel cross-platform measurement and

attribution for these streaming services as well as full lifecycle subscription management

GAMING CONSOLES

SMART TV MOBILECTV LAPTOP TABLET HOUSEHOLD

20

This includes

bull Measuring omni-channel acquisition and reengagement campaigns including those run

on OTT advertising platforms

bull Capturing app installs free trials subscriptions content views watchlist updates and

other customer engagement across all platforms and connected devices

bull Attributing customer activity back to the omni-channel marketing efforts (paid or owned

media) that drove it to optimize media spend

bull Connecting the dots across devices to understand every touchpoint through which an

individual customer engages with the service and content

bull Full lifecycle subscription management from free trial to paid subscription subscription

renewal to pending cancellation (involuntary or voluntary) and cancellation to

successful recovery

CTV COMPUTER MOBILE amp TABLET GAME CONSOLES

AMAZON FIRE

ANDROID

APPLE

CHROMECAST

LG

ROKU

SAMSUNG

VIZIO

CHROME

MAC

WINDOWS

AMAZON FIRE

ANDROID

IPHONE amp IPAD

HUAWEI

PLAYSTATION

XBOX

NINTENDO

Did you know you can measure across these OTT streaming

devices and platforms with Kochava

Contact us to learn more

21

The data provided by measurement solutions like Kochava enables OTT streaming services to

answer these vitally important questions

bull What marketing strategies are most successful in acquiring new quality customers that

convert through the paywall to become paid subscribers or regular content watchers

bull What are some of the user journeys taken by our best customers by measure of retention

and lifetime value (LTV)

bull Mobile -gt Web -gt CTV

bull CTV -gt Mobile -gt Web

bull Web -gt CTV -gt Mobile

bull According to these journeys on what platform and channel is our

acquisition media spend most efficiently utilized (mobile display

OTT and CTV)

bull On what devices and platforms are customers engaging with your content and based on

that information where can existing customers best be reached for reengagement and

retention efforts

bull Whatrsquos the average watch time

bull What production content brings in new customers and keeps existing customers engaged

Answering these questions and more is paramount to the success and longevity of OTT streaming

services To learn more about OTT and CTV measurement as a streaming service contact us

Subscribe here to receive upcoming content on all things OTT and CTV

Measurement for Brands

Suppose yoursquore a regional fast food QSR chain and have a new menu item that will appeal to

the customers of your chief competitor Utilizing OTT advertising platforms and data-informed

targeting you launch a campaign microtargeted to households within a 5-mile range of your

existing locations with an affinity for other fast food QSRs and with recent visitation to your key

competitor based on point of interest (POI) data

Your ad campaign runs with a call to action for customers to download your mobile app and place

their order for a limited time buy one get one deal Over 2 million households are reached and

served an ad What options exist for measuring the success of this campaign

In addition to analytics on total impressions unique households pause-and-mute rates and other

performance metrics a programmatic platform will likely have built-in measurement capabilities

that help you directly tie in-app conversions back to individual impressions Platforms like

Roku Vizio etc may also host such capabilities with independent measurement partners This

type of real-time attribution requires that yoursquore measuring your app installs and events with a

measurement partner like Kochava

22

With Ad Without Ad

Incremental Lift

In the absence of an ad how

many people would have taken

the desired action anyway

Opportunities also exist to tie walk-insfoot traffic back to a campaign via POI visitation data

mapped to the households exposed to the campaign Beyond that letrsquos touch in more detail on

two other approaches

Incrementality Testing

The topic of incrementality testing is quite complex Incrementality testing attempts to answer

one question

To answer this question a target audience is first identified and then a percentage of that

audience (10-20) is held back as a control (holdout) group The remaining 80-90 of the

audience is the test group that is served with the campaign The performance of the control group

is compared to the test group and the performance gap between the two groups is the measure

of incremental lift A successful campaign would show positive and statistically significant

incremental lift

That said incrementality testing can be expensive and holding back 10-20 of a reachable

audience to act as a holdout group represents lost opportunity for growth In cases where the

holdout group is served a public service announcement (PSA) ad further media spend must be

expended Last but not least most methods of incrementality testing donrsquot adequately address

and eliminate unwanted biases between test and control groups that skew the validity of the

incremental lift assessment

Kochava MediaLifttrade

Kochava developed MediaLiftTM to address these significant hurdles and deliver valid

incrementality testing with actionable results MediaLift leverages a proprietary device scoring

technology to model forensic control groups against the billions of device profiles found within

23

the Kochava Collective data marketplace Utilizing a forensic control MediaLift enables media

to be run against 100 of the target audience with no holdout group Further since the forensic

control group is modeled directly against the test audience that was actually exposed to the

campaign the end result is a less expensive and far more accurate form of incrementality testing

and lift measurement

MediaLift is being used by some of the largest advertising brands and CTV platforms to measure

the efficacy of ad campaigns on OTT To learn more about MediaLift and request case studies

contact us

Quick Response (QR) Codes

The use of QR codes in TV advertising is booming More consumers are browsing on a second

device while watching TV (known as the second screen trend) and most of the time that second

device is their smartphone Placing a QR code directly into the ad creative enables viewers to

scan the QR code right from their screen and be immediately immersed into a digital experience

on mobile web or in-app QR codes not only provide a mechanism for direct response but also

a method of measurement QR code scans can be measured to determine the success of the

campaign in driving viewers to respond in the moment and complete a down-funnel conversion

(eg app install purchase website conversion etc)

Interested in incorporating QR codes into your next campaign Ask us how Kochava SmartLinkstrade

can help

Apple TV and the AppTrackingTransparency (ATT) framework

With the rollout of iOS 145 Apple will enforce the ATT framework which will

require users to give consent to app tracking across iPhone iPad and Apple TV If

a user opts-out of tracking through this framework there are limitations in how a

conversion can be attributed to paid media efforts across OTT advertising platforms

and beyond To understand the implications of the ATT framework on your OTT

efforts contact us for a free consultation

SCAN NOW AND SAVE 50 NOW A

2424

The Future of

OTT and CTV

25

The Future of OTT and CTV

Content Wars

The battle lines in the streaming wars have largely been drawn with the entrance into the space

of the major network and studio titans in the form of Disney+ Peacock Paramount+ and more

The OTT ecosystem will become more competitive as streaming services fight the content war

to retain and win over new subscribers and viewers This is good news for advertisers as OTT will

continue to grow as a channel to drive growth and brand awareness

More Devices per Household

As the number of devices per household continues to rise and OTT content becomes consumable

on other Internet of Things (IoT) devices measurement needs to keep pace To survive brands

need to understand every consumer touchpoint across every device

Subscriptions

Within the US the amount of consumers who are subscribed to an on-demand service has

increased from 52 in 2015 to 78 in 2020 As streaming services increase in popularity so will

subscriptions

Kochava Subscriptions provides in-app and outside performance measurement throughout the

whole user lifecycle with CancelGuardtrade sending an alert before users terminate their subscription

to give the opportunity to reengage those users to prevent churn and increase user retention

Learn more about Kochava subscriptions here

Source Benes Ross ldquoUS Connected TV Advertising 2020rdquo eMarketer Insider Intelligence 10 Nov

2020 wwwemarketercomcontentus-connected-tv-advertising-2020

eMarketer estimates that ad spend on OTT and CTV

will exceed $18B by 2024 accounting for 54 of

total media ad spending

26

Glossary

AVOD (Advertising-based Video on Demand)

AVODs are streaming services that offer free ad-supported streaming video (eg Crackle Tubi

Vudu)

CTV (Connected TV)

CTV is a television that can be connected to the internet and access content beyond what is

available through the normal offering from a cable provider

OTT (Over the Top)

The term OTT refers to television and film content streamed ldquoover the toprdquo of the internet directly

to viewers rather than through traditional broadcast cable or satellite mediums

Platform Direct

Platform direct requires advertisers to go straight to the platform to buy inventory through their

own exchanges

Programmatic Platform

Programmatic platforms are responsible for each stage of the advertising process and have a

direct relationship with inventory exchanges and OTT advertising platforms

Publisher Direct

Publisher direct requires advertisers to go straight to the publisher to buy inventory through their

own exchanges

SVOD (Subscription Video on Demand)

SVODs are streaming services that require a subscription (eg Netflix Hulu amp Amazon Prime

Video)

27

Still have questions

Learn more at Kochavacom

2

The way in which we watch television has changed In a little more than a decade television

has undergone a dramatic transformation from scheduled cable programs to on-demand

streaming services with an explosion of new content streaming apps and devices from

which consumers can watch

With these new forms of television more advertising opportunities arise Understanding this

powerful marketing channel and how to utilize it best will give you the competitive edge in

your brand growth and engagement efforts

Introduction

The Evolution of TV

FIRST TRADITIONAL ndash 1927TELEVISION

CABLE INTRODUCES ndash 1990HIGH-SPEED INTERNET

FIRST DVR USED ndash 1999

NETFLIX STREAMING amp ndash 2007APPLE TV LAUNCH

TV GOES CORDLESS ndash 20142015

DISNEY+ LAUNCHES ndash 2019

PARAMOUNT+ LAUNCHES - 2021

1948 ndash CABLE TV LAUNCHED

1998 ndash NETFLIX VIDEO DVD RENTAL

2000 ndash BROADBAND INTERNETIS INTRODUCED

2014 ndash AMAZON FIRE STICK ampROKU TV LAUNCH

2015 ndash HBO NOW LAUNCHES AND DOESNrsquoTREQUIRE A CABLE SUBSCRIPTION

2020 ndash PEACOCK LAUNCHES

3

Getting it Straight OTT vs CTV Whatrsquos the Difference 4

Over the Top (OTT) 4

Connected TV (CTV) 4

A View From the Top Unpacking the OTT and CTV Ecosystem 5

The Devices 7

Types of Streaming Services and Content Providers 9

Common Types of OTT Ads 11

OTT Advertising Platforms 12

The Benefits of Advertising on OTT and CTV 13

Addressability amp Targeting 14

Viewability 15

Return on Investment (ROI) 15

Challenges with OTT and CTV 16

Measuring OTT and CTV 18

Measurement for Brands 21

The Future of OTT and CTV 24

Content Wars 25

More Devices per Household 25

Subscriptions 25

Glossary 26

In this Guide

4

Getting it Straight OTT vs CTV Whatrsquos the Difference

Have you ever wondered if yoursquore using the terms OTT and CTV incorrectly If so yoursquore not alone

According to a survey done by Brand Innovators their respondents had varied definitions of OTT

and CTV and some didnrsquot even know what the terms meant Clearly these terms are often misused

so letrsquos start by setting the record straight

Over the Top (OTT)

The term OTT refers to television and film content streamed ldquoover the toprdquo of the internet directly

to viewers rather than through traditional broadcast cable or satellite mediums Content may

be streamed ldquoover the toprdquo on connected TV (CTV) devices desktoplaptop mobile phones and

tablets from apps or websites As a general rule of thumb use OTT when yoursquore referring to the

universe of content being streamed ldquoover the toprdquo of the internet

Connected TV (CTV)

CTV is used to describe TVs that are either directly internet enabled (eg smart TVs) or the devices

that can be plugged into a TV to stream content ldquoover the toprdquo of the internetndashthink Amazon Fire

Roku and Chromecast sticks Apple TV PlayStation and Xbox gaming consoles etc

Kochava is an official member of the IAB Tech Lab which has put together an informative post

on this subject

OTT Streaming Services

Devices for Streaming OTT Content

DesktopLaptops PhonesTablets

Over the Top (OTT)

Connected TV (CTV)

Smart TVs Streaming BoxesSticks Game Consoles

55

A View From the Top Unpacking the OTT and CTV Ecosystem

6

A View From the Top Unpacking the OTT and

CTV Ecosystem

HO

US

EH

OL

DS

KO

CH

AV

A S

OL

UT

ION

SC

ON

TE

NT

CONSUMERS

NON-CTV DEVICES

CTV DEVICES

STREAMING SERVICES

OTT ADVERTISING PLATFORMS

ADVERTISERS

SVOD AVOD TVOD PVOD

Programmatic Platform Direct Publisher Direct

OTT

AD

VE

RT

ISIN

G

7

The Devices

Ads run through OTT may see airtime across a whole spectrum of devices depending on where

and how you buy your media (more on OTT advertising platforms later)

Non-CTV

Capable of streaming OTT content but not considered CTV are devices including smartphones

tablets and computers

CTV

CTV devices include smart TVs gaming consoles and other streaming boxessticks

SMARTPHONES TABLETSPADS DESKTOPS LAPTOPS

DEVICES

CTV DEVICES

SMART TVS GAME CONSOLES STREAMING BOXESSTICKS

8

In the past year the majority of OTT viewing has occurred on CTV devices while mobile and

tablet devices only make up 15 of the viewing time Among CTV platforms Roku is the most

popular by far

Share of Time Spent Viewing OTT Streaming

Video Worldwide by Device Q3 2020 ( of Total)

Connected TV Devices

CONNECTED TV DEVICES (50)

MOBILE PHONE (10)

TABLET (5)

DESKTOPLAPTOP (10)

GAMING CONSOLE (10)

SMART TVS (15)

Other

48 28 85

395568

Note The above chart represents activity tracked by Conviva broader industry metrics may vary

numbers may not add up to 100 due to rounding

Source ldquoConvivarsquos Latest Streaming Data Shows Advertisers Beginning to Reemerge Rise of Smart TVs Slows Growth for

Connected TV Devicesrdquo Conviva 20 Oct 2020 wwwconvivacompress-releasesconviv-state-of-streaming-q3-2020

Share of Time Spent

9

Types of Streaming Services and Content Providers

OTT content is accessible through a variety of streaming services and content providers in a video

on demand (VOD) format which allows viewers to select and view content when they choose

The two primary types are subscription video on demand (SVOD) and ad-supported video on

demand (AVOD)

Transaction video on demand (TVOD) is another format that allows consumers to purchase

download or viewing rights to a particular film TV show or TV episode on a transactional basis

(think buying a movie on Amazon Prime Video or Vudu)

Premium video on demand (PVOD) is an even newer format enabling consumers to purchase

early access to content prior to simultaneously with or shortly after its theatrical release One

example of this was Disney+ offering early access to Mulan a 2020 release as a follow-on to the

1998 animated classic Amazonrsquos Prime Video Cinema offers on-demand rental of titles currently

in theaters

Amazon Prime Video is a clear example of how a streaming service can fall into multiple

categories as it offers both SVOD TVOD and PVOD options CBS All Access (now Paramount+)

is both SVOD and AVOD since it offers a lower subscription price with limited ads or a premium

ad-free option

The Content

In the early days of OTT services like Netflix were aggregators of existing video and film content

from other networks studio houses and production companies Today most major players in the

space also produce their own original content with the goal of providing unique hit titles that are

only available through their service thus helping to retain and grow their subscriber base

SUBSCRIPTION VOD (SVOD)

SVOD services such as Hulu and Netflix charge a flat

subscription fee usually at a monthly rate for unlimited

access to streaming content

AD-SUPPORTED VOD (AVOD)

AVOD services such as Crackle and Vudu offer free

access to video and television content but show ads to

the viewer as the method of monetization

VOD

10

As of Q2 2020 here are the top

streaming services on the OTT market

Source Nielsen ldquoGrowth Spurt Time Spent Streaming Ad-Supported Video Is Outpacing Big-Name SVOD Viewingrdquo Nielsen The

Nielsen Company 18 Aug 2020 wwwnielsencomuseninsightsarticle2020growth-spurt-time-spent-streaming-ad-supported-

video-is-outpacing-big-name-svod-viewing

HULU (11)

YOUTUBE (20)

NETFLIX (34)

AMAZON (8)

DISNEY+ (4)

OTHER (23)

Video Streaming Distribution Percent

by Brand Q2 2020 P2+

11

Common Types of OTT Ads

Advertisement spots run within OTT content typically take three forms

bull Pre-roll Ads inserted prior to the video content starting

bull Mid-roll Ads inserted within the main video content

bull Post-roll Ads inserted after the video content has finished

On most AVOD platforms users are unable to skip the ad no matter its placement (pre mid post)

however because most ads are only 15 30 or 60 seconds long users tend to watch at least part

of the advertisement if not all of it On YouTube users usually have the option to skip the ad

after five seconds Within those first few moments advertisers strive to capture the consumerrsquos

attention to gain brand awareness and improve completed view rates

Other Ad Formats

Platforms like Roku Vizio and others also offer endemic ad inventory on their home screens

screensavers and more These ad placements are commonly utilized for streaming services to

promote their channel apps with spotlights on a particular movie or show premiere The goal is

to entice the consumer to add the channel app to their device start a free trial and even purchase

or rent particular content

12

OTT Advertising Platforms

There are three main avenues for advertisers to buy media on OTT

bull Programmatic

One of the most effective and cost-efficient ways for advertisers to enter the OTT space

is through programmatic platforms Ad placement can be automated with programmatic

bidding because of direct relationships between inventory exchanges and other OTT

advertising platforms Advertisers are able to target audiences viewing OTT content across

multiple streaming services platforms and devices

bull Platform Direct

Advertisers can choose to go directly to major platforms such as Roku Vizio Samsung

etc and buy inventory through the platformrsquos own exchange While this is a very

straightforward way to buy ad space it limits the campaign to that specific platform and

doesnrsquot allow for cross-platform advertising

bull Publisher Direct

Going directly to the publisher (Hulu Sling Paramount+ Crackle etc) is another option

and allows for more control over ad inventory However like Platform Direct Publisher

Direct limits the advertiserrsquos campaign to that specific publisherrsquos content

1313

The Benefits

of Advertising on

OTT and CTV

14

The Benefits of Advertising on OTT and CTV

Addressability and Targeting

As challenges mount to addressability and precise targeting in both mobile and display with

recent changes to third-party cookie policies and the decreasing availability of the identifier for

advertisers (IDFA) on iOS devices the OTT space offers great advantages

Programmatic platform-direct and publisher-direct platforms all incorporate first- and third-party

data to extract insights which can help advertisers reach the right audience create personalized

messaging deliver a better customer experience and reduce wasted media spend

OTT advertising platforms can address specific households and in certain cases even the different

devices within those households with targeted advertising based on holistic userhousehold

profiles that include insights on

bull Demographics

bull Points of interest visitation

bull Brand affinity

bull Interests and behaviors

bull Precision geography

bull And more

This enables microtargeting for maximum efficacy of ad spend Further due to household-

level targeting geofencing enables much more precise geographic-based targeting which is

particularly important for brick-and-mortar brands

Brand Innovators found that 68 of survey respondents agree that the benefits of addressable

advertising are the potential to target customers and geographies more precisely

Ask how the Kochava Collective a privacy-first premium data marketplace can

provide audience enrichment and household insights to drive your OTT efforts

15

Viewability

An entire screen ad is hard to ignore especially when it appears between episodes of your

favorite show Not only do OTT campaigns open up the advertisement space the ads run on these

platforms are viewed at a much higher completion rate Further Brand Innovators found that most

of their survey respondents chose to run ads on OTT because ldquolighter ad loads keep audiences

more engagedrdquo as opposed to the heavily saturated mobile space

Return on Investment (ROI)

With the mobile ad space saturated with advertisements cost per install (CPI) rates have risen

considerably along with cost per action (CPA) and cost per mille (CPM) The OTT space is

premium inventory however direct targetability and high view completion rates make running ads

on OTT more cost-effective in terms of ROI

1616

Challenges with

OTT and CTV

17

While there are a lot of benefits to running ad campaigns on OTT and CTV it doesnrsquot come

without its challenges

OTT has a media fragmentation problem in all of its varying devices and platformsndashmaking ad

serving mediation frequency capping and other processes quite challenging This means itrsquos

hard for advertisers to target and measure viewers from app to app and one operating system to

another Therersquos talk of a future universal ID that could be leveraged to simplify the measurement

of viewing behavior across multiple devices platforms and apps but nothing has materialized

to date

The OTT space is also no stranger to ad fraud As money has poured into the space fraudsters

have followedndashcrafting sophisticated schemes to exploit server-side ad insertion and other

technologies specific to OTT Fraud schemes are frequently uncovered and found to have cost

advertisers millions of dollars Fraud prevention technologies are evolving to meet the need

for better protections similar to the capabilities developed by Kochava and other mobile

measurement partners (MMPS) and providers to counteract and prevent fraud in the mobile

ad ecosystem

Most programmatic OTT deals use a private exchange environment This gives media owners

more control of their inventory and allows advertisers better transparency into what they are

buying Nonetheless be sure to talk with your ad partner about these challenges as you embark

upon your OTT growth journey

Challenges with OTT and CTV

1818

Measuring OTT

and CTV

19

Letrsquos touch on two distinct measurement needs within the OTT and CTV space

First OTT streaming services themselves need measurement in order to understand the audiences

engaging with their content where they came from and what their preferences are

Second there are the brands consumer packaged goods (CPG) companies and quick service

restaurants (QSR) for example that will run campaigns across ad-supporting OTT services to

drive brand awareness andor customer growth and engagement

Letrsquos unpack each of these in further detail

Measurement for OTT Streaming Services

Measuring OTT and CTV

Think Disney+ Sling TV Netflix Paramount+ and beyond There are thousands of OTT streaming

services through which consumers can watch content for free with ads or ad free through a paid

subscription Kochava specializes in delivering omni-channel cross-platform measurement and

attribution for these streaming services as well as full lifecycle subscription management

GAMING CONSOLES

SMART TV MOBILECTV LAPTOP TABLET HOUSEHOLD

20

This includes

bull Measuring omni-channel acquisition and reengagement campaigns including those run

on OTT advertising platforms

bull Capturing app installs free trials subscriptions content views watchlist updates and

other customer engagement across all platforms and connected devices

bull Attributing customer activity back to the omni-channel marketing efforts (paid or owned

media) that drove it to optimize media spend

bull Connecting the dots across devices to understand every touchpoint through which an

individual customer engages with the service and content

bull Full lifecycle subscription management from free trial to paid subscription subscription

renewal to pending cancellation (involuntary or voluntary) and cancellation to

successful recovery

CTV COMPUTER MOBILE amp TABLET GAME CONSOLES

AMAZON FIRE

ANDROID

APPLE

CHROMECAST

LG

ROKU

SAMSUNG

VIZIO

CHROME

MAC

WINDOWS

AMAZON FIRE

ANDROID

IPHONE amp IPAD

HUAWEI

PLAYSTATION

XBOX

NINTENDO

Did you know you can measure across these OTT streaming

devices and platforms with Kochava

Contact us to learn more

21

The data provided by measurement solutions like Kochava enables OTT streaming services to

answer these vitally important questions

bull What marketing strategies are most successful in acquiring new quality customers that

convert through the paywall to become paid subscribers or regular content watchers

bull What are some of the user journeys taken by our best customers by measure of retention

and lifetime value (LTV)

bull Mobile -gt Web -gt CTV

bull CTV -gt Mobile -gt Web

bull Web -gt CTV -gt Mobile

bull According to these journeys on what platform and channel is our

acquisition media spend most efficiently utilized (mobile display

OTT and CTV)

bull On what devices and platforms are customers engaging with your content and based on

that information where can existing customers best be reached for reengagement and

retention efforts

bull Whatrsquos the average watch time

bull What production content brings in new customers and keeps existing customers engaged

Answering these questions and more is paramount to the success and longevity of OTT streaming

services To learn more about OTT and CTV measurement as a streaming service contact us

Subscribe here to receive upcoming content on all things OTT and CTV

Measurement for Brands

Suppose yoursquore a regional fast food QSR chain and have a new menu item that will appeal to

the customers of your chief competitor Utilizing OTT advertising platforms and data-informed

targeting you launch a campaign microtargeted to households within a 5-mile range of your

existing locations with an affinity for other fast food QSRs and with recent visitation to your key

competitor based on point of interest (POI) data

Your ad campaign runs with a call to action for customers to download your mobile app and place

their order for a limited time buy one get one deal Over 2 million households are reached and

served an ad What options exist for measuring the success of this campaign

In addition to analytics on total impressions unique households pause-and-mute rates and other

performance metrics a programmatic platform will likely have built-in measurement capabilities

that help you directly tie in-app conversions back to individual impressions Platforms like

Roku Vizio etc may also host such capabilities with independent measurement partners This

type of real-time attribution requires that yoursquore measuring your app installs and events with a

measurement partner like Kochava

22

With Ad Without Ad

Incremental Lift

In the absence of an ad how

many people would have taken

the desired action anyway

Opportunities also exist to tie walk-insfoot traffic back to a campaign via POI visitation data

mapped to the households exposed to the campaign Beyond that letrsquos touch in more detail on

two other approaches

Incrementality Testing

The topic of incrementality testing is quite complex Incrementality testing attempts to answer

one question

To answer this question a target audience is first identified and then a percentage of that

audience (10-20) is held back as a control (holdout) group The remaining 80-90 of the

audience is the test group that is served with the campaign The performance of the control group

is compared to the test group and the performance gap between the two groups is the measure

of incremental lift A successful campaign would show positive and statistically significant

incremental lift

That said incrementality testing can be expensive and holding back 10-20 of a reachable

audience to act as a holdout group represents lost opportunity for growth In cases where the

holdout group is served a public service announcement (PSA) ad further media spend must be

expended Last but not least most methods of incrementality testing donrsquot adequately address

and eliminate unwanted biases between test and control groups that skew the validity of the

incremental lift assessment

Kochava MediaLifttrade

Kochava developed MediaLiftTM to address these significant hurdles and deliver valid

incrementality testing with actionable results MediaLift leverages a proprietary device scoring

technology to model forensic control groups against the billions of device profiles found within

23

the Kochava Collective data marketplace Utilizing a forensic control MediaLift enables media

to be run against 100 of the target audience with no holdout group Further since the forensic

control group is modeled directly against the test audience that was actually exposed to the

campaign the end result is a less expensive and far more accurate form of incrementality testing

and lift measurement

MediaLift is being used by some of the largest advertising brands and CTV platforms to measure

the efficacy of ad campaigns on OTT To learn more about MediaLift and request case studies

contact us

Quick Response (QR) Codes

The use of QR codes in TV advertising is booming More consumers are browsing on a second

device while watching TV (known as the second screen trend) and most of the time that second

device is their smartphone Placing a QR code directly into the ad creative enables viewers to

scan the QR code right from their screen and be immediately immersed into a digital experience

on mobile web or in-app QR codes not only provide a mechanism for direct response but also

a method of measurement QR code scans can be measured to determine the success of the

campaign in driving viewers to respond in the moment and complete a down-funnel conversion

(eg app install purchase website conversion etc)

Interested in incorporating QR codes into your next campaign Ask us how Kochava SmartLinkstrade

can help

Apple TV and the AppTrackingTransparency (ATT) framework

With the rollout of iOS 145 Apple will enforce the ATT framework which will

require users to give consent to app tracking across iPhone iPad and Apple TV If

a user opts-out of tracking through this framework there are limitations in how a

conversion can be attributed to paid media efforts across OTT advertising platforms

and beyond To understand the implications of the ATT framework on your OTT

efforts contact us for a free consultation

SCAN NOW AND SAVE 50 NOW A

2424

The Future of

OTT and CTV

25

The Future of OTT and CTV

Content Wars

The battle lines in the streaming wars have largely been drawn with the entrance into the space

of the major network and studio titans in the form of Disney+ Peacock Paramount+ and more

The OTT ecosystem will become more competitive as streaming services fight the content war

to retain and win over new subscribers and viewers This is good news for advertisers as OTT will

continue to grow as a channel to drive growth and brand awareness

More Devices per Household

As the number of devices per household continues to rise and OTT content becomes consumable

on other Internet of Things (IoT) devices measurement needs to keep pace To survive brands

need to understand every consumer touchpoint across every device

Subscriptions

Within the US the amount of consumers who are subscribed to an on-demand service has

increased from 52 in 2015 to 78 in 2020 As streaming services increase in popularity so will

subscriptions

Kochava Subscriptions provides in-app and outside performance measurement throughout the

whole user lifecycle with CancelGuardtrade sending an alert before users terminate their subscription

to give the opportunity to reengage those users to prevent churn and increase user retention

Learn more about Kochava subscriptions here

Source Benes Ross ldquoUS Connected TV Advertising 2020rdquo eMarketer Insider Intelligence 10 Nov

2020 wwwemarketercomcontentus-connected-tv-advertising-2020

eMarketer estimates that ad spend on OTT and CTV

will exceed $18B by 2024 accounting for 54 of

total media ad spending

26

Glossary

AVOD (Advertising-based Video on Demand)

AVODs are streaming services that offer free ad-supported streaming video (eg Crackle Tubi

Vudu)

CTV (Connected TV)

CTV is a television that can be connected to the internet and access content beyond what is

available through the normal offering from a cable provider

OTT (Over the Top)

The term OTT refers to television and film content streamed ldquoover the toprdquo of the internet directly

to viewers rather than through traditional broadcast cable or satellite mediums

Platform Direct

Platform direct requires advertisers to go straight to the platform to buy inventory through their

own exchanges

Programmatic Platform

Programmatic platforms are responsible for each stage of the advertising process and have a

direct relationship with inventory exchanges and OTT advertising platforms

Publisher Direct

Publisher direct requires advertisers to go straight to the publisher to buy inventory through their

own exchanges

SVOD (Subscription Video on Demand)

SVODs are streaming services that require a subscription (eg Netflix Hulu amp Amazon Prime

Video)

27

Still have questions

Learn more at Kochavacom

3

Getting it Straight OTT vs CTV Whatrsquos the Difference 4

Over the Top (OTT) 4

Connected TV (CTV) 4

A View From the Top Unpacking the OTT and CTV Ecosystem 5

The Devices 7

Types of Streaming Services and Content Providers 9

Common Types of OTT Ads 11

OTT Advertising Platforms 12

The Benefits of Advertising on OTT and CTV 13

Addressability amp Targeting 14

Viewability 15

Return on Investment (ROI) 15

Challenges with OTT and CTV 16

Measuring OTT and CTV 18

Measurement for Brands 21

The Future of OTT and CTV 24

Content Wars 25

More Devices per Household 25

Subscriptions 25

Glossary 26

In this Guide

4

Getting it Straight OTT vs CTV Whatrsquos the Difference

Have you ever wondered if yoursquore using the terms OTT and CTV incorrectly If so yoursquore not alone

According to a survey done by Brand Innovators their respondents had varied definitions of OTT

and CTV and some didnrsquot even know what the terms meant Clearly these terms are often misused

so letrsquos start by setting the record straight

Over the Top (OTT)

The term OTT refers to television and film content streamed ldquoover the toprdquo of the internet directly

to viewers rather than through traditional broadcast cable or satellite mediums Content may

be streamed ldquoover the toprdquo on connected TV (CTV) devices desktoplaptop mobile phones and

tablets from apps or websites As a general rule of thumb use OTT when yoursquore referring to the

universe of content being streamed ldquoover the toprdquo of the internet

Connected TV (CTV)

CTV is used to describe TVs that are either directly internet enabled (eg smart TVs) or the devices

that can be plugged into a TV to stream content ldquoover the toprdquo of the internetndashthink Amazon Fire

Roku and Chromecast sticks Apple TV PlayStation and Xbox gaming consoles etc

Kochava is an official member of the IAB Tech Lab which has put together an informative post

on this subject

OTT Streaming Services

Devices for Streaming OTT Content

DesktopLaptops PhonesTablets

Over the Top (OTT)

Connected TV (CTV)

Smart TVs Streaming BoxesSticks Game Consoles

55

A View From the Top Unpacking the OTT and CTV Ecosystem

6

A View From the Top Unpacking the OTT and

CTV Ecosystem

HO

US

EH

OL

DS

KO

CH

AV

A S

OL

UT

ION

SC

ON

TE

NT

CONSUMERS

NON-CTV DEVICES

CTV DEVICES

STREAMING SERVICES

OTT ADVERTISING PLATFORMS

ADVERTISERS

SVOD AVOD TVOD PVOD

Programmatic Platform Direct Publisher Direct

OTT

AD

VE

RT

ISIN

G

7

The Devices

Ads run through OTT may see airtime across a whole spectrum of devices depending on where

and how you buy your media (more on OTT advertising platforms later)

Non-CTV

Capable of streaming OTT content but not considered CTV are devices including smartphones

tablets and computers

CTV

CTV devices include smart TVs gaming consoles and other streaming boxessticks

SMARTPHONES TABLETSPADS DESKTOPS LAPTOPS

DEVICES

CTV DEVICES

SMART TVS GAME CONSOLES STREAMING BOXESSTICKS

8

In the past year the majority of OTT viewing has occurred on CTV devices while mobile and

tablet devices only make up 15 of the viewing time Among CTV platforms Roku is the most

popular by far

Share of Time Spent Viewing OTT Streaming

Video Worldwide by Device Q3 2020 ( of Total)

Connected TV Devices

CONNECTED TV DEVICES (50)

MOBILE PHONE (10)

TABLET (5)

DESKTOPLAPTOP (10)

GAMING CONSOLE (10)

SMART TVS (15)

Other

48 28 85

395568

Note The above chart represents activity tracked by Conviva broader industry metrics may vary

numbers may not add up to 100 due to rounding

Source ldquoConvivarsquos Latest Streaming Data Shows Advertisers Beginning to Reemerge Rise of Smart TVs Slows Growth for

Connected TV Devicesrdquo Conviva 20 Oct 2020 wwwconvivacompress-releasesconviv-state-of-streaming-q3-2020

Share of Time Spent

9

Types of Streaming Services and Content Providers

OTT content is accessible through a variety of streaming services and content providers in a video

on demand (VOD) format which allows viewers to select and view content when they choose

The two primary types are subscription video on demand (SVOD) and ad-supported video on

demand (AVOD)

Transaction video on demand (TVOD) is another format that allows consumers to purchase

download or viewing rights to a particular film TV show or TV episode on a transactional basis

(think buying a movie on Amazon Prime Video or Vudu)

Premium video on demand (PVOD) is an even newer format enabling consumers to purchase

early access to content prior to simultaneously with or shortly after its theatrical release One

example of this was Disney+ offering early access to Mulan a 2020 release as a follow-on to the

1998 animated classic Amazonrsquos Prime Video Cinema offers on-demand rental of titles currently

in theaters

Amazon Prime Video is a clear example of how a streaming service can fall into multiple

categories as it offers both SVOD TVOD and PVOD options CBS All Access (now Paramount+)

is both SVOD and AVOD since it offers a lower subscription price with limited ads or a premium

ad-free option

The Content

In the early days of OTT services like Netflix were aggregators of existing video and film content

from other networks studio houses and production companies Today most major players in the

space also produce their own original content with the goal of providing unique hit titles that are

only available through their service thus helping to retain and grow their subscriber base

SUBSCRIPTION VOD (SVOD)

SVOD services such as Hulu and Netflix charge a flat

subscription fee usually at a monthly rate for unlimited

access to streaming content

AD-SUPPORTED VOD (AVOD)

AVOD services such as Crackle and Vudu offer free

access to video and television content but show ads to

the viewer as the method of monetization

VOD

10

As of Q2 2020 here are the top

streaming services on the OTT market

Source Nielsen ldquoGrowth Spurt Time Spent Streaming Ad-Supported Video Is Outpacing Big-Name SVOD Viewingrdquo Nielsen The

Nielsen Company 18 Aug 2020 wwwnielsencomuseninsightsarticle2020growth-spurt-time-spent-streaming-ad-supported-

video-is-outpacing-big-name-svod-viewing

HULU (11)

YOUTUBE (20)

NETFLIX (34)

AMAZON (8)

DISNEY+ (4)

OTHER (23)

Video Streaming Distribution Percent

by Brand Q2 2020 P2+

11

Common Types of OTT Ads

Advertisement spots run within OTT content typically take three forms

bull Pre-roll Ads inserted prior to the video content starting

bull Mid-roll Ads inserted within the main video content

bull Post-roll Ads inserted after the video content has finished

On most AVOD platforms users are unable to skip the ad no matter its placement (pre mid post)

however because most ads are only 15 30 or 60 seconds long users tend to watch at least part

of the advertisement if not all of it On YouTube users usually have the option to skip the ad

after five seconds Within those first few moments advertisers strive to capture the consumerrsquos

attention to gain brand awareness and improve completed view rates

Other Ad Formats

Platforms like Roku Vizio and others also offer endemic ad inventory on their home screens

screensavers and more These ad placements are commonly utilized for streaming services to

promote their channel apps with spotlights on a particular movie or show premiere The goal is

to entice the consumer to add the channel app to their device start a free trial and even purchase

or rent particular content

12

OTT Advertising Platforms

There are three main avenues for advertisers to buy media on OTT

bull Programmatic

One of the most effective and cost-efficient ways for advertisers to enter the OTT space

is through programmatic platforms Ad placement can be automated with programmatic

bidding because of direct relationships between inventory exchanges and other OTT

advertising platforms Advertisers are able to target audiences viewing OTT content across

multiple streaming services platforms and devices

bull Platform Direct

Advertisers can choose to go directly to major platforms such as Roku Vizio Samsung

etc and buy inventory through the platformrsquos own exchange While this is a very

straightforward way to buy ad space it limits the campaign to that specific platform and

doesnrsquot allow for cross-platform advertising

bull Publisher Direct

Going directly to the publisher (Hulu Sling Paramount+ Crackle etc) is another option

and allows for more control over ad inventory However like Platform Direct Publisher

Direct limits the advertiserrsquos campaign to that specific publisherrsquos content

1313

The Benefits

of Advertising on

OTT and CTV

14

The Benefits of Advertising on OTT and CTV

Addressability and Targeting

As challenges mount to addressability and precise targeting in both mobile and display with

recent changes to third-party cookie policies and the decreasing availability of the identifier for

advertisers (IDFA) on iOS devices the OTT space offers great advantages

Programmatic platform-direct and publisher-direct platforms all incorporate first- and third-party

data to extract insights which can help advertisers reach the right audience create personalized

messaging deliver a better customer experience and reduce wasted media spend

OTT advertising platforms can address specific households and in certain cases even the different

devices within those households with targeted advertising based on holistic userhousehold

profiles that include insights on

bull Demographics

bull Points of interest visitation

bull Brand affinity

bull Interests and behaviors

bull Precision geography

bull And more

This enables microtargeting for maximum efficacy of ad spend Further due to household-

level targeting geofencing enables much more precise geographic-based targeting which is

particularly important for brick-and-mortar brands

Brand Innovators found that 68 of survey respondents agree that the benefits of addressable

advertising are the potential to target customers and geographies more precisely

Ask how the Kochava Collective a privacy-first premium data marketplace can

provide audience enrichment and household insights to drive your OTT efforts

15

Viewability

An entire screen ad is hard to ignore especially when it appears between episodes of your

favorite show Not only do OTT campaigns open up the advertisement space the ads run on these

platforms are viewed at a much higher completion rate Further Brand Innovators found that most

of their survey respondents chose to run ads on OTT because ldquolighter ad loads keep audiences

more engagedrdquo as opposed to the heavily saturated mobile space

Return on Investment (ROI)

With the mobile ad space saturated with advertisements cost per install (CPI) rates have risen

considerably along with cost per action (CPA) and cost per mille (CPM) The OTT space is

premium inventory however direct targetability and high view completion rates make running ads

on OTT more cost-effective in terms of ROI

1616

Challenges with

OTT and CTV

17

While there are a lot of benefits to running ad campaigns on OTT and CTV it doesnrsquot come

without its challenges

OTT has a media fragmentation problem in all of its varying devices and platformsndashmaking ad

serving mediation frequency capping and other processes quite challenging This means itrsquos

hard for advertisers to target and measure viewers from app to app and one operating system to

another Therersquos talk of a future universal ID that could be leveraged to simplify the measurement

of viewing behavior across multiple devices platforms and apps but nothing has materialized

to date

The OTT space is also no stranger to ad fraud As money has poured into the space fraudsters

have followedndashcrafting sophisticated schemes to exploit server-side ad insertion and other

technologies specific to OTT Fraud schemes are frequently uncovered and found to have cost

advertisers millions of dollars Fraud prevention technologies are evolving to meet the need

for better protections similar to the capabilities developed by Kochava and other mobile

measurement partners (MMPS) and providers to counteract and prevent fraud in the mobile

ad ecosystem

Most programmatic OTT deals use a private exchange environment This gives media owners

more control of their inventory and allows advertisers better transparency into what they are

buying Nonetheless be sure to talk with your ad partner about these challenges as you embark

upon your OTT growth journey

Challenges with OTT and CTV

1818

Measuring OTT

and CTV

19

Letrsquos touch on two distinct measurement needs within the OTT and CTV space

First OTT streaming services themselves need measurement in order to understand the audiences

engaging with their content where they came from and what their preferences are

Second there are the brands consumer packaged goods (CPG) companies and quick service

restaurants (QSR) for example that will run campaigns across ad-supporting OTT services to

drive brand awareness andor customer growth and engagement

Letrsquos unpack each of these in further detail

Measurement for OTT Streaming Services

Measuring OTT and CTV

Think Disney+ Sling TV Netflix Paramount+ and beyond There are thousands of OTT streaming

services through which consumers can watch content for free with ads or ad free through a paid

subscription Kochava specializes in delivering omni-channel cross-platform measurement and

attribution for these streaming services as well as full lifecycle subscription management

GAMING CONSOLES

SMART TV MOBILECTV LAPTOP TABLET HOUSEHOLD

20

This includes

bull Measuring omni-channel acquisition and reengagement campaigns including those run

on OTT advertising platforms

bull Capturing app installs free trials subscriptions content views watchlist updates and

other customer engagement across all platforms and connected devices

bull Attributing customer activity back to the omni-channel marketing efforts (paid or owned

media) that drove it to optimize media spend

bull Connecting the dots across devices to understand every touchpoint through which an

individual customer engages with the service and content

bull Full lifecycle subscription management from free trial to paid subscription subscription

renewal to pending cancellation (involuntary or voluntary) and cancellation to

successful recovery

CTV COMPUTER MOBILE amp TABLET GAME CONSOLES

AMAZON FIRE

ANDROID

APPLE

CHROMECAST

LG

ROKU

SAMSUNG

VIZIO

CHROME

MAC

WINDOWS

AMAZON FIRE

ANDROID

IPHONE amp IPAD

HUAWEI

PLAYSTATION

XBOX

NINTENDO

Did you know you can measure across these OTT streaming

devices and platforms with Kochava

Contact us to learn more

21

The data provided by measurement solutions like Kochava enables OTT streaming services to

answer these vitally important questions

bull What marketing strategies are most successful in acquiring new quality customers that

convert through the paywall to become paid subscribers or regular content watchers

bull What are some of the user journeys taken by our best customers by measure of retention

and lifetime value (LTV)

bull Mobile -gt Web -gt CTV

bull CTV -gt Mobile -gt Web

bull Web -gt CTV -gt Mobile

bull According to these journeys on what platform and channel is our

acquisition media spend most efficiently utilized (mobile display

OTT and CTV)

bull On what devices and platforms are customers engaging with your content and based on

that information where can existing customers best be reached for reengagement and

retention efforts

bull Whatrsquos the average watch time

bull What production content brings in new customers and keeps existing customers engaged

Answering these questions and more is paramount to the success and longevity of OTT streaming

services To learn more about OTT and CTV measurement as a streaming service contact us

Subscribe here to receive upcoming content on all things OTT and CTV

Measurement for Brands

Suppose yoursquore a regional fast food QSR chain and have a new menu item that will appeal to

the customers of your chief competitor Utilizing OTT advertising platforms and data-informed

targeting you launch a campaign microtargeted to households within a 5-mile range of your

existing locations with an affinity for other fast food QSRs and with recent visitation to your key

competitor based on point of interest (POI) data

Your ad campaign runs with a call to action for customers to download your mobile app and place

their order for a limited time buy one get one deal Over 2 million households are reached and

served an ad What options exist for measuring the success of this campaign

In addition to analytics on total impressions unique households pause-and-mute rates and other

performance metrics a programmatic platform will likely have built-in measurement capabilities

that help you directly tie in-app conversions back to individual impressions Platforms like

Roku Vizio etc may also host such capabilities with independent measurement partners This

type of real-time attribution requires that yoursquore measuring your app installs and events with a

measurement partner like Kochava

22

With Ad Without Ad

Incremental Lift

In the absence of an ad how

many people would have taken

the desired action anyway

Opportunities also exist to tie walk-insfoot traffic back to a campaign via POI visitation data

mapped to the households exposed to the campaign Beyond that letrsquos touch in more detail on

two other approaches

Incrementality Testing

The topic of incrementality testing is quite complex Incrementality testing attempts to answer

one question

To answer this question a target audience is first identified and then a percentage of that

audience (10-20) is held back as a control (holdout) group The remaining 80-90 of the

audience is the test group that is served with the campaign The performance of the control group

is compared to the test group and the performance gap between the two groups is the measure

of incremental lift A successful campaign would show positive and statistically significant

incremental lift

That said incrementality testing can be expensive and holding back 10-20 of a reachable

audience to act as a holdout group represents lost opportunity for growth In cases where the

holdout group is served a public service announcement (PSA) ad further media spend must be

expended Last but not least most methods of incrementality testing donrsquot adequately address

and eliminate unwanted biases between test and control groups that skew the validity of the

incremental lift assessment

Kochava MediaLifttrade

Kochava developed MediaLiftTM to address these significant hurdles and deliver valid

incrementality testing with actionable results MediaLift leverages a proprietary device scoring

technology to model forensic control groups against the billions of device profiles found within

23

the Kochava Collective data marketplace Utilizing a forensic control MediaLift enables media

to be run against 100 of the target audience with no holdout group Further since the forensic

control group is modeled directly against the test audience that was actually exposed to the

campaign the end result is a less expensive and far more accurate form of incrementality testing

and lift measurement

MediaLift is being used by some of the largest advertising brands and CTV platforms to measure

the efficacy of ad campaigns on OTT To learn more about MediaLift and request case studies

contact us

Quick Response (QR) Codes

The use of QR codes in TV advertising is booming More consumers are browsing on a second

device while watching TV (known as the second screen trend) and most of the time that second

device is their smartphone Placing a QR code directly into the ad creative enables viewers to

scan the QR code right from their screen and be immediately immersed into a digital experience

on mobile web or in-app QR codes not only provide a mechanism for direct response but also

a method of measurement QR code scans can be measured to determine the success of the

campaign in driving viewers to respond in the moment and complete a down-funnel conversion

(eg app install purchase website conversion etc)

Interested in incorporating QR codes into your next campaign Ask us how Kochava SmartLinkstrade

can help

Apple TV and the AppTrackingTransparency (ATT) framework

With the rollout of iOS 145 Apple will enforce the ATT framework which will

require users to give consent to app tracking across iPhone iPad and Apple TV If

a user opts-out of tracking through this framework there are limitations in how a

conversion can be attributed to paid media efforts across OTT advertising platforms

and beyond To understand the implications of the ATT framework on your OTT

efforts contact us for a free consultation

SCAN NOW AND SAVE 50 NOW A

2424

The Future of

OTT and CTV

25

The Future of OTT and CTV

Content Wars

The battle lines in the streaming wars have largely been drawn with the entrance into the space

of the major network and studio titans in the form of Disney+ Peacock Paramount+ and more

The OTT ecosystem will become more competitive as streaming services fight the content war

to retain and win over new subscribers and viewers This is good news for advertisers as OTT will

continue to grow as a channel to drive growth and brand awareness

More Devices per Household

As the number of devices per household continues to rise and OTT content becomes consumable

on other Internet of Things (IoT) devices measurement needs to keep pace To survive brands

need to understand every consumer touchpoint across every device

Subscriptions

Within the US the amount of consumers who are subscribed to an on-demand service has

increased from 52 in 2015 to 78 in 2020 As streaming services increase in popularity so will

subscriptions

Kochava Subscriptions provides in-app and outside performance measurement throughout the

whole user lifecycle with CancelGuardtrade sending an alert before users terminate their subscription

to give the opportunity to reengage those users to prevent churn and increase user retention

Learn more about Kochava subscriptions here

Source Benes Ross ldquoUS Connected TV Advertising 2020rdquo eMarketer Insider Intelligence 10 Nov

2020 wwwemarketercomcontentus-connected-tv-advertising-2020

eMarketer estimates that ad spend on OTT and CTV

will exceed $18B by 2024 accounting for 54 of

total media ad spending

26

Glossary

AVOD (Advertising-based Video on Demand)

AVODs are streaming services that offer free ad-supported streaming video (eg Crackle Tubi

Vudu)

CTV (Connected TV)

CTV is a television that can be connected to the internet and access content beyond what is

available through the normal offering from a cable provider

OTT (Over the Top)

The term OTT refers to television and film content streamed ldquoover the toprdquo of the internet directly

to viewers rather than through traditional broadcast cable or satellite mediums

Platform Direct

Platform direct requires advertisers to go straight to the platform to buy inventory through their

own exchanges

Programmatic Platform

Programmatic platforms are responsible for each stage of the advertising process and have a

direct relationship with inventory exchanges and OTT advertising platforms

Publisher Direct

Publisher direct requires advertisers to go straight to the publisher to buy inventory through their

own exchanges

SVOD (Subscription Video on Demand)

SVODs are streaming services that require a subscription (eg Netflix Hulu amp Amazon Prime

Video)

27

Still have questions

Learn more at Kochavacom

4

Getting it Straight OTT vs CTV Whatrsquos the Difference

Have you ever wondered if yoursquore using the terms OTT and CTV incorrectly If so yoursquore not alone

According to a survey done by Brand Innovators their respondents had varied definitions of OTT

and CTV and some didnrsquot even know what the terms meant Clearly these terms are often misused

so letrsquos start by setting the record straight

Over the Top (OTT)

The term OTT refers to television and film content streamed ldquoover the toprdquo of the internet directly

to viewers rather than through traditional broadcast cable or satellite mediums Content may

be streamed ldquoover the toprdquo on connected TV (CTV) devices desktoplaptop mobile phones and

tablets from apps or websites As a general rule of thumb use OTT when yoursquore referring to the

universe of content being streamed ldquoover the toprdquo of the internet

Connected TV (CTV)

CTV is used to describe TVs that are either directly internet enabled (eg smart TVs) or the devices

that can be plugged into a TV to stream content ldquoover the toprdquo of the internetndashthink Amazon Fire

Roku and Chromecast sticks Apple TV PlayStation and Xbox gaming consoles etc

Kochava is an official member of the IAB Tech Lab which has put together an informative post

on this subject

OTT Streaming Services

Devices for Streaming OTT Content

DesktopLaptops PhonesTablets

Over the Top (OTT)

Connected TV (CTV)

Smart TVs Streaming BoxesSticks Game Consoles

55

A View From the Top Unpacking the OTT and CTV Ecosystem

6

A View From the Top Unpacking the OTT and

CTV Ecosystem

HO

US

EH

OL

DS

KO

CH

AV

A S

OL

UT

ION

SC

ON

TE

NT

CONSUMERS

NON-CTV DEVICES

CTV DEVICES

STREAMING SERVICES

OTT ADVERTISING PLATFORMS

ADVERTISERS

SVOD AVOD TVOD PVOD

Programmatic Platform Direct Publisher Direct

OTT

AD

VE

RT

ISIN

G

7

The Devices

Ads run through OTT may see airtime across a whole spectrum of devices depending on where

and how you buy your media (more on OTT advertising platforms later)

Non-CTV

Capable of streaming OTT content but not considered CTV are devices including smartphones

tablets and computers

CTV

CTV devices include smart TVs gaming consoles and other streaming boxessticks

SMARTPHONES TABLETSPADS DESKTOPS LAPTOPS

DEVICES

CTV DEVICES

SMART TVS GAME CONSOLES STREAMING BOXESSTICKS

8

In the past year the majority of OTT viewing has occurred on CTV devices while mobile and

tablet devices only make up 15 of the viewing time Among CTV platforms Roku is the most

popular by far

Share of Time Spent Viewing OTT Streaming

Video Worldwide by Device Q3 2020 ( of Total)

Connected TV Devices

CONNECTED TV DEVICES (50)

MOBILE PHONE (10)

TABLET (5)

DESKTOPLAPTOP (10)

GAMING CONSOLE (10)

SMART TVS (15)

Other

48 28 85

395568

Note The above chart represents activity tracked by Conviva broader industry metrics may vary

numbers may not add up to 100 due to rounding

Source ldquoConvivarsquos Latest Streaming Data Shows Advertisers Beginning to Reemerge Rise of Smart TVs Slows Growth for

Connected TV Devicesrdquo Conviva 20 Oct 2020 wwwconvivacompress-releasesconviv-state-of-streaming-q3-2020

Share of Time Spent

9

Types of Streaming Services and Content Providers

OTT content is accessible through a variety of streaming services and content providers in a video

on demand (VOD) format which allows viewers to select and view content when they choose

The two primary types are subscription video on demand (SVOD) and ad-supported video on

demand (AVOD)

Transaction video on demand (TVOD) is another format that allows consumers to purchase

download or viewing rights to a particular film TV show or TV episode on a transactional basis

(think buying a movie on Amazon Prime Video or Vudu)

Premium video on demand (PVOD) is an even newer format enabling consumers to purchase

early access to content prior to simultaneously with or shortly after its theatrical release One

example of this was Disney+ offering early access to Mulan a 2020 release as a follow-on to the

1998 animated classic Amazonrsquos Prime Video Cinema offers on-demand rental of titles currently

in theaters

Amazon Prime Video is a clear example of how a streaming service can fall into multiple

categories as it offers both SVOD TVOD and PVOD options CBS All Access (now Paramount+)

is both SVOD and AVOD since it offers a lower subscription price with limited ads or a premium

ad-free option

The Content

In the early days of OTT services like Netflix were aggregators of existing video and film content

from other networks studio houses and production companies Today most major players in the

space also produce their own original content with the goal of providing unique hit titles that are

only available through their service thus helping to retain and grow their subscriber base

SUBSCRIPTION VOD (SVOD)

SVOD services such as Hulu and Netflix charge a flat

subscription fee usually at a monthly rate for unlimited

access to streaming content

AD-SUPPORTED VOD (AVOD)

AVOD services such as Crackle and Vudu offer free

access to video and television content but show ads to

the viewer as the method of monetization

VOD

10

As of Q2 2020 here are the top

streaming services on the OTT market

Source Nielsen ldquoGrowth Spurt Time Spent Streaming Ad-Supported Video Is Outpacing Big-Name SVOD Viewingrdquo Nielsen The

Nielsen Company 18 Aug 2020 wwwnielsencomuseninsightsarticle2020growth-spurt-time-spent-streaming-ad-supported-

video-is-outpacing-big-name-svod-viewing

HULU (11)

YOUTUBE (20)

NETFLIX (34)

AMAZON (8)

DISNEY+ (4)

OTHER (23)

Video Streaming Distribution Percent

by Brand Q2 2020 P2+

11

Common Types of OTT Ads

Advertisement spots run within OTT content typically take three forms

bull Pre-roll Ads inserted prior to the video content starting

bull Mid-roll Ads inserted within the main video content

bull Post-roll Ads inserted after the video content has finished

On most AVOD platforms users are unable to skip the ad no matter its placement (pre mid post)

however because most ads are only 15 30 or 60 seconds long users tend to watch at least part

of the advertisement if not all of it On YouTube users usually have the option to skip the ad

after five seconds Within those first few moments advertisers strive to capture the consumerrsquos

attention to gain brand awareness and improve completed view rates

Other Ad Formats

Platforms like Roku Vizio and others also offer endemic ad inventory on their home screens

screensavers and more These ad placements are commonly utilized for streaming services to

promote their channel apps with spotlights on a particular movie or show premiere The goal is

to entice the consumer to add the channel app to their device start a free trial and even purchase

or rent particular content

12

OTT Advertising Platforms

There are three main avenues for advertisers to buy media on OTT

bull Programmatic

One of the most effective and cost-efficient ways for advertisers to enter the OTT space

is through programmatic platforms Ad placement can be automated with programmatic

bidding because of direct relationships between inventory exchanges and other OTT

advertising platforms Advertisers are able to target audiences viewing OTT content across

multiple streaming services platforms and devices

bull Platform Direct

Advertisers can choose to go directly to major platforms such as Roku Vizio Samsung

etc and buy inventory through the platformrsquos own exchange While this is a very

straightforward way to buy ad space it limits the campaign to that specific platform and

doesnrsquot allow for cross-platform advertising

bull Publisher Direct

Going directly to the publisher (Hulu Sling Paramount+ Crackle etc) is another option

and allows for more control over ad inventory However like Platform Direct Publisher

Direct limits the advertiserrsquos campaign to that specific publisherrsquos content

1313

The Benefits

of Advertising on

OTT and CTV

14

The Benefits of Advertising on OTT and CTV

Addressability and Targeting

As challenges mount to addressability and precise targeting in both mobile and display with

recent changes to third-party cookie policies and the decreasing availability of the identifier for

advertisers (IDFA) on iOS devices the OTT space offers great advantages

Programmatic platform-direct and publisher-direct platforms all incorporate first- and third-party

data to extract insights which can help advertisers reach the right audience create personalized

messaging deliver a better customer experience and reduce wasted media spend

OTT advertising platforms can address specific households and in certain cases even the different

devices within those households with targeted advertising based on holistic userhousehold

profiles that include insights on

bull Demographics

bull Points of interest visitation

bull Brand affinity

bull Interests and behaviors

bull Precision geography

bull And more

This enables microtargeting for maximum efficacy of ad spend Further due to household-

level targeting geofencing enables much more precise geographic-based targeting which is

particularly important for brick-and-mortar brands

Brand Innovators found that 68 of survey respondents agree that the benefits of addressable

advertising are the potential to target customers and geographies more precisely

Ask how the Kochava Collective a privacy-first premium data marketplace can

provide audience enrichment and household insights to drive your OTT efforts

15

Viewability

An entire screen ad is hard to ignore especially when it appears between episodes of your

favorite show Not only do OTT campaigns open up the advertisement space the ads run on these

platforms are viewed at a much higher completion rate Further Brand Innovators found that most

of their survey respondents chose to run ads on OTT because ldquolighter ad loads keep audiences

more engagedrdquo as opposed to the heavily saturated mobile space

Return on Investment (ROI)

With the mobile ad space saturated with advertisements cost per install (CPI) rates have risen

considerably along with cost per action (CPA) and cost per mille (CPM) The OTT space is

premium inventory however direct targetability and high view completion rates make running ads

on OTT more cost-effective in terms of ROI

1616

Challenges with

OTT and CTV

17

While there are a lot of benefits to running ad campaigns on OTT and CTV it doesnrsquot come

without its challenges

OTT has a media fragmentation problem in all of its varying devices and platformsndashmaking ad

serving mediation frequency capping and other processes quite challenging This means itrsquos

hard for advertisers to target and measure viewers from app to app and one operating system to

another Therersquos talk of a future universal ID that could be leveraged to simplify the measurement

of viewing behavior across multiple devices platforms and apps but nothing has materialized

to date

The OTT space is also no stranger to ad fraud As money has poured into the space fraudsters

have followedndashcrafting sophisticated schemes to exploit server-side ad insertion and other

technologies specific to OTT Fraud schemes are frequently uncovered and found to have cost

advertisers millions of dollars Fraud prevention technologies are evolving to meet the need

for better protections similar to the capabilities developed by Kochava and other mobile

measurement partners (MMPS) and providers to counteract and prevent fraud in the mobile

ad ecosystem

Most programmatic OTT deals use a private exchange environment This gives media owners

more control of their inventory and allows advertisers better transparency into what they are

buying Nonetheless be sure to talk with your ad partner about these challenges as you embark

upon your OTT growth journey

Challenges with OTT and CTV

1818

Measuring OTT

and CTV

19

Letrsquos touch on two distinct measurement needs within the OTT and CTV space

First OTT streaming services themselves need measurement in order to understand the audiences

engaging with their content where they came from and what their preferences are

Second there are the brands consumer packaged goods (CPG) companies and quick service

restaurants (QSR) for example that will run campaigns across ad-supporting OTT services to

drive brand awareness andor customer growth and engagement

Letrsquos unpack each of these in further detail

Measurement for OTT Streaming Services

Measuring OTT and CTV

Think Disney+ Sling TV Netflix Paramount+ and beyond There are thousands of OTT streaming

services through which consumers can watch content for free with ads or ad free through a paid

subscription Kochava specializes in delivering omni-channel cross-platform measurement and

attribution for these streaming services as well as full lifecycle subscription management

GAMING CONSOLES

SMART TV MOBILECTV LAPTOP TABLET HOUSEHOLD

20

This includes

bull Measuring omni-channel acquisition and reengagement campaigns including those run

on OTT advertising platforms

bull Capturing app installs free trials subscriptions content views watchlist updates and

other customer engagement across all platforms and connected devices

bull Attributing customer activity back to the omni-channel marketing efforts (paid or owned

media) that drove it to optimize media spend

bull Connecting the dots across devices to understand every touchpoint through which an

individual customer engages with the service and content

bull Full lifecycle subscription management from free trial to paid subscription subscription

renewal to pending cancellation (involuntary or voluntary) and cancellation to

successful recovery

CTV COMPUTER MOBILE amp TABLET GAME CONSOLES

AMAZON FIRE

ANDROID

APPLE

CHROMECAST

LG

ROKU

SAMSUNG

VIZIO

CHROME

MAC

WINDOWS

AMAZON FIRE

ANDROID

IPHONE amp IPAD

HUAWEI

PLAYSTATION

XBOX

NINTENDO

Did you know you can measure across these OTT streaming

devices and platforms with Kochava

Contact us to learn more

21

The data provided by measurement solutions like Kochava enables OTT streaming services to

answer these vitally important questions

bull What marketing strategies are most successful in acquiring new quality customers that

convert through the paywall to become paid subscribers or regular content watchers

bull What are some of the user journeys taken by our best customers by measure of retention

and lifetime value (LTV)

bull Mobile -gt Web -gt CTV

bull CTV -gt Mobile -gt Web

bull Web -gt CTV -gt Mobile

bull According to these journeys on what platform and channel is our

acquisition media spend most efficiently utilized (mobile display

OTT and CTV)

bull On what devices and platforms are customers engaging with your content and based on

that information where can existing customers best be reached for reengagement and

retention efforts

bull Whatrsquos the average watch time

bull What production content brings in new customers and keeps existing customers engaged

Answering these questions and more is paramount to the success and longevity of OTT streaming

services To learn more about OTT and CTV measurement as a streaming service contact us

Subscribe here to receive upcoming content on all things OTT and CTV

Measurement for Brands

Suppose yoursquore a regional fast food QSR chain and have a new menu item that will appeal to

the customers of your chief competitor Utilizing OTT advertising platforms and data-informed

targeting you launch a campaign microtargeted to households within a 5-mile range of your

existing locations with an affinity for other fast food QSRs and with recent visitation to your key

competitor based on point of interest (POI) data

Your ad campaign runs with a call to action for customers to download your mobile app and place

their order for a limited time buy one get one deal Over 2 million households are reached and

served an ad What options exist for measuring the success of this campaign

In addition to analytics on total impressions unique households pause-and-mute rates and other

performance metrics a programmatic platform will likely have built-in measurement capabilities

that help you directly tie in-app conversions back to individual impressions Platforms like

Roku Vizio etc may also host such capabilities with independent measurement partners This

type of real-time attribution requires that yoursquore measuring your app installs and events with a

measurement partner like Kochava

22

With Ad Without Ad

Incremental Lift

In the absence of an ad how

many people would have taken

the desired action anyway

Opportunities also exist to tie walk-insfoot traffic back to a campaign via POI visitation data

mapped to the households exposed to the campaign Beyond that letrsquos touch in more detail on

two other approaches

Incrementality Testing

The topic of incrementality testing is quite complex Incrementality testing attempts to answer

one question

To answer this question a target audience is first identified and then a percentage of that

audience (10-20) is held back as a control (holdout) group The remaining 80-90 of the

audience is the test group that is served with the campaign The performance of the control group

is compared to the test group and the performance gap between the two groups is the measure

of incremental lift A successful campaign would show positive and statistically significant

incremental lift

That said incrementality testing can be expensive and holding back 10-20 of a reachable

audience to act as a holdout group represents lost opportunity for growth In cases where the

holdout group is served a public service announcement (PSA) ad further media spend must be

expended Last but not least most methods of incrementality testing donrsquot adequately address

and eliminate unwanted biases between test and control groups that skew the validity of the

incremental lift assessment

Kochava MediaLifttrade

Kochava developed MediaLiftTM to address these significant hurdles and deliver valid

incrementality testing with actionable results MediaLift leverages a proprietary device scoring

technology to model forensic control groups against the billions of device profiles found within

23

the Kochava Collective data marketplace Utilizing a forensic control MediaLift enables media

to be run against 100 of the target audience with no holdout group Further since the forensic

control group is modeled directly against the test audience that was actually exposed to the

campaign the end result is a less expensive and far more accurate form of incrementality testing

and lift measurement

MediaLift is being used by some of the largest advertising brands and CTV platforms to measure

the efficacy of ad campaigns on OTT To learn more about MediaLift and request case studies

contact us

Quick Response (QR) Codes

The use of QR codes in TV advertising is booming More consumers are browsing on a second

device while watching TV (known as the second screen trend) and most of the time that second

device is their smartphone Placing a QR code directly into the ad creative enables viewers to

scan the QR code right from their screen and be immediately immersed into a digital experience

on mobile web or in-app QR codes not only provide a mechanism for direct response but also

a method of measurement QR code scans can be measured to determine the success of the

campaign in driving viewers to respond in the moment and complete a down-funnel conversion

(eg app install purchase website conversion etc)

Interested in incorporating QR codes into your next campaign Ask us how Kochava SmartLinkstrade

can help

Apple TV and the AppTrackingTransparency (ATT) framework

With the rollout of iOS 145 Apple will enforce the ATT framework which will

require users to give consent to app tracking across iPhone iPad and Apple TV If

a user opts-out of tracking through this framework there are limitations in how a

conversion can be attributed to paid media efforts across OTT advertising platforms

and beyond To understand the implications of the ATT framework on your OTT

efforts contact us for a free consultation

SCAN NOW AND SAVE 50 NOW A

2424

The Future of

OTT and CTV

25

The Future of OTT and CTV

Content Wars

The battle lines in the streaming wars have largely been drawn with the entrance into the space

of the major network and studio titans in the form of Disney+ Peacock Paramount+ and more

The OTT ecosystem will become more competitive as streaming services fight the content war

to retain and win over new subscribers and viewers This is good news for advertisers as OTT will

continue to grow as a channel to drive growth and brand awareness

More Devices per Household

As the number of devices per household continues to rise and OTT content becomes consumable

on other Internet of Things (IoT) devices measurement needs to keep pace To survive brands

need to understand every consumer touchpoint across every device

Subscriptions

Within the US the amount of consumers who are subscribed to an on-demand service has

increased from 52 in 2015 to 78 in 2020 As streaming services increase in popularity so will

subscriptions

Kochava Subscriptions provides in-app and outside performance measurement throughout the

whole user lifecycle with CancelGuardtrade sending an alert before users terminate their subscription

to give the opportunity to reengage those users to prevent churn and increase user retention

Learn more about Kochava subscriptions here

Source Benes Ross ldquoUS Connected TV Advertising 2020rdquo eMarketer Insider Intelligence 10 Nov

2020 wwwemarketercomcontentus-connected-tv-advertising-2020

eMarketer estimates that ad spend on OTT and CTV

will exceed $18B by 2024 accounting for 54 of

total media ad spending

26

Glossary

AVOD (Advertising-based Video on Demand)

AVODs are streaming services that offer free ad-supported streaming video (eg Crackle Tubi

Vudu)

CTV (Connected TV)

CTV is a television that can be connected to the internet and access content beyond what is

available through the normal offering from a cable provider

OTT (Over the Top)

The term OTT refers to television and film content streamed ldquoover the toprdquo of the internet directly

to viewers rather than through traditional broadcast cable or satellite mediums

Platform Direct

Platform direct requires advertisers to go straight to the platform to buy inventory through their

own exchanges

Programmatic Platform

Programmatic platforms are responsible for each stage of the advertising process and have a

direct relationship with inventory exchanges and OTT advertising platforms

Publisher Direct

Publisher direct requires advertisers to go straight to the publisher to buy inventory through their

own exchanges

SVOD (Subscription Video on Demand)

SVODs are streaming services that require a subscription (eg Netflix Hulu amp Amazon Prime

Video)

27

Still have questions

Learn more at Kochavacom

55

A View From the Top Unpacking the OTT and CTV Ecosystem

6

A View From the Top Unpacking the OTT and

CTV Ecosystem

HO

US

EH

OL

DS

KO

CH

AV

A S

OL

UT

ION

SC

ON

TE

NT

CONSUMERS

NON-CTV DEVICES

CTV DEVICES

STREAMING SERVICES

OTT ADVERTISING PLATFORMS

ADVERTISERS

SVOD AVOD TVOD PVOD

Programmatic Platform Direct Publisher Direct

OTT

AD

VE

RT

ISIN

G

7

The Devices

Ads run through OTT may see airtime across a whole spectrum of devices depending on where

and how you buy your media (more on OTT advertising platforms later)

Non-CTV

Capable of streaming OTT content but not considered CTV are devices including smartphones

tablets and computers

CTV

CTV devices include smart TVs gaming consoles and other streaming boxessticks

SMARTPHONES TABLETSPADS DESKTOPS LAPTOPS

DEVICES

CTV DEVICES

SMART TVS GAME CONSOLES STREAMING BOXESSTICKS

8

In the past year the majority of OTT viewing has occurred on CTV devices while mobile and

tablet devices only make up 15 of the viewing time Among CTV platforms Roku is the most

popular by far

Share of Time Spent Viewing OTT Streaming

Video Worldwide by Device Q3 2020 ( of Total)

Connected TV Devices

CONNECTED TV DEVICES (50)

MOBILE PHONE (10)

TABLET (5)

DESKTOPLAPTOP (10)

GAMING CONSOLE (10)

SMART TVS (15)

Other

48 28 85

395568

Note The above chart represents activity tracked by Conviva broader industry metrics may vary

numbers may not add up to 100 due to rounding

Source ldquoConvivarsquos Latest Streaming Data Shows Advertisers Beginning to Reemerge Rise of Smart TVs Slows Growth for

Connected TV Devicesrdquo Conviva 20 Oct 2020 wwwconvivacompress-releasesconviv-state-of-streaming-q3-2020

Share of Time Spent

9

Types of Streaming Services and Content Providers

OTT content is accessible through a variety of streaming services and content providers in a video

on demand (VOD) format which allows viewers to select and view content when they choose

The two primary types are subscription video on demand (SVOD) and ad-supported video on

demand (AVOD)

Transaction video on demand (TVOD) is another format that allows consumers to purchase

download or viewing rights to a particular film TV show or TV episode on a transactional basis

(think buying a movie on Amazon Prime Video or Vudu)

Premium video on demand (PVOD) is an even newer format enabling consumers to purchase

early access to content prior to simultaneously with or shortly after its theatrical release One

example of this was Disney+ offering early access to Mulan a 2020 release as a follow-on to the

1998 animated classic Amazonrsquos Prime Video Cinema offers on-demand rental of titles currently

in theaters

Amazon Prime Video is a clear example of how a streaming service can fall into multiple

categories as it offers both SVOD TVOD and PVOD options CBS All Access (now Paramount+)

is both SVOD and AVOD since it offers a lower subscription price with limited ads or a premium

ad-free option

The Content

In the early days of OTT services like Netflix were aggregators of existing video and film content

from other networks studio houses and production companies Today most major players in the

space also produce their own original content with the goal of providing unique hit titles that are

only available through their service thus helping to retain and grow their subscriber base

SUBSCRIPTION VOD (SVOD)

SVOD services such as Hulu and Netflix charge a flat

subscription fee usually at a monthly rate for unlimited

access to streaming content

AD-SUPPORTED VOD (AVOD)

AVOD services such as Crackle and Vudu offer free

access to video and television content but show ads to

the viewer as the method of monetization

VOD

10

As of Q2 2020 here are the top

streaming services on the OTT market

Source Nielsen ldquoGrowth Spurt Time Spent Streaming Ad-Supported Video Is Outpacing Big-Name SVOD Viewingrdquo Nielsen The

Nielsen Company 18 Aug 2020 wwwnielsencomuseninsightsarticle2020growth-spurt-time-spent-streaming-ad-supported-

video-is-outpacing-big-name-svod-viewing

HULU (11)

YOUTUBE (20)

NETFLIX (34)

AMAZON (8)

DISNEY+ (4)

OTHER (23)

Video Streaming Distribution Percent

by Brand Q2 2020 P2+

11

Common Types of OTT Ads

Advertisement spots run within OTT content typically take three forms

bull Pre-roll Ads inserted prior to the video content starting

bull Mid-roll Ads inserted within the main video content

bull Post-roll Ads inserted after the video content has finished

On most AVOD platforms users are unable to skip the ad no matter its placement (pre mid post)

however because most ads are only 15 30 or 60 seconds long users tend to watch at least part

of the advertisement if not all of it On YouTube users usually have the option to skip the ad

after five seconds Within those first few moments advertisers strive to capture the consumerrsquos

attention to gain brand awareness and improve completed view rates

Other Ad Formats

Platforms like Roku Vizio and others also offer endemic ad inventory on their home screens

screensavers and more These ad placements are commonly utilized for streaming services to

promote their channel apps with spotlights on a particular movie or show premiere The goal is

to entice the consumer to add the channel app to their device start a free trial and even purchase

or rent particular content

12

OTT Advertising Platforms

There are three main avenues for advertisers to buy media on OTT

bull Programmatic

One of the most effective and cost-efficient ways for advertisers to enter the OTT space

is through programmatic platforms Ad placement can be automated with programmatic

bidding because of direct relationships between inventory exchanges and other OTT

advertising platforms Advertisers are able to target audiences viewing OTT content across

multiple streaming services platforms and devices

bull Platform Direct

Advertisers can choose to go directly to major platforms such as Roku Vizio Samsung

etc and buy inventory through the platformrsquos own exchange While this is a very

straightforward way to buy ad space it limits the campaign to that specific platform and

doesnrsquot allow for cross-platform advertising

bull Publisher Direct

Going directly to the publisher (Hulu Sling Paramount+ Crackle etc) is another option

and allows for more control over ad inventory However like Platform Direct Publisher

Direct limits the advertiserrsquos campaign to that specific publisherrsquos content

1313

The Benefits

of Advertising on

OTT and CTV

14

The Benefits of Advertising on OTT and CTV

Addressability and Targeting

As challenges mount to addressability and precise targeting in both mobile and display with

recent changes to third-party cookie policies and the decreasing availability of the identifier for

advertisers (IDFA) on iOS devices the OTT space offers great advantages

Programmatic platform-direct and publisher-direct platforms all incorporate first- and third-party

data to extract insights which can help advertisers reach the right audience create personalized

messaging deliver a better customer experience and reduce wasted media spend

OTT advertising platforms can address specific households and in certain cases even the different

devices within those households with targeted advertising based on holistic userhousehold

profiles that include insights on

bull Demographics

bull Points of interest visitation

bull Brand affinity

bull Interests and behaviors

bull Precision geography

bull And more

This enables microtargeting for maximum efficacy of ad spend Further due to household-

level targeting geofencing enables much more precise geographic-based targeting which is

particularly important for brick-and-mortar brands

Brand Innovators found that 68 of survey respondents agree that the benefits of addressable

advertising are the potential to target customers and geographies more precisely

Ask how the Kochava Collective a privacy-first premium data marketplace can

provide audience enrichment and household insights to drive your OTT efforts

15

Viewability

An entire screen ad is hard to ignore especially when it appears between episodes of your

favorite show Not only do OTT campaigns open up the advertisement space the ads run on these

platforms are viewed at a much higher completion rate Further Brand Innovators found that most

of their survey respondents chose to run ads on OTT because ldquolighter ad loads keep audiences

more engagedrdquo as opposed to the heavily saturated mobile space

Return on Investment (ROI)

With the mobile ad space saturated with advertisements cost per install (CPI) rates have risen

considerably along with cost per action (CPA) and cost per mille (CPM) The OTT space is

premium inventory however direct targetability and high view completion rates make running ads

on OTT more cost-effective in terms of ROI

1616

Challenges with

OTT and CTV

17

While there are a lot of benefits to running ad campaigns on OTT and CTV it doesnrsquot come

without its challenges

OTT has a media fragmentation problem in all of its varying devices and platformsndashmaking ad

serving mediation frequency capping and other processes quite challenging This means itrsquos

hard for advertisers to target and measure viewers from app to app and one operating system to

another Therersquos talk of a future universal ID that could be leveraged to simplify the measurement

of viewing behavior across multiple devices platforms and apps but nothing has materialized

to date

The OTT space is also no stranger to ad fraud As money has poured into the space fraudsters

have followedndashcrafting sophisticated schemes to exploit server-side ad insertion and other

technologies specific to OTT Fraud schemes are frequently uncovered and found to have cost

advertisers millions of dollars Fraud prevention technologies are evolving to meet the need

for better protections similar to the capabilities developed by Kochava and other mobile

measurement partners (MMPS) and providers to counteract and prevent fraud in the mobile

ad ecosystem

Most programmatic OTT deals use a private exchange environment This gives media owners

more control of their inventory and allows advertisers better transparency into what they are

buying Nonetheless be sure to talk with your ad partner about these challenges as you embark

upon your OTT growth journey

Challenges with OTT and CTV

1818

Measuring OTT

and CTV

19

Letrsquos touch on two distinct measurement needs within the OTT and CTV space

First OTT streaming services themselves need measurement in order to understand the audiences

engaging with their content where they came from and what their preferences are

Second there are the brands consumer packaged goods (CPG) companies and quick service

restaurants (QSR) for example that will run campaigns across ad-supporting OTT services to

drive brand awareness andor customer growth and engagement

Letrsquos unpack each of these in further detail

Measurement for OTT Streaming Services

Measuring OTT and CTV

Think Disney+ Sling TV Netflix Paramount+ and beyond There are thousands of OTT streaming

services through which consumers can watch content for free with ads or ad free through a paid

subscription Kochava specializes in delivering omni-channel cross-platform measurement and

attribution for these streaming services as well as full lifecycle subscription management

GAMING CONSOLES

SMART TV MOBILECTV LAPTOP TABLET HOUSEHOLD

20

This includes

bull Measuring omni-channel acquisition and reengagement campaigns including those run

on OTT advertising platforms

bull Capturing app installs free trials subscriptions content views watchlist updates and

other customer engagement across all platforms and connected devices

bull Attributing customer activity back to the omni-channel marketing efforts (paid or owned

media) that drove it to optimize media spend

bull Connecting the dots across devices to understand every touchpoint through which an

individual customer engages with the service and content

bull Full lifecycle subscription management from free trial to paid subscription subscription

renewal to pending cancellation (involuntary or voluntary) and cancellation to

successful recovery

CTV COMPUTER MOBILE amp TABLET GAME CONSOLES

AMAZON FIRE

ANDROID

APPLE

CHROMECAST

LG

ROKU

SAMSUNG

VIZIO

CHROME

MAC

WINDOWS

AMAZON FIRE

ANDROID

IPHONE amp IPAD

HUAWEI

PLAYSTATION

XBOX

NINTENDO

Did you know you can measure across these OTT streaming

devices and platforms with Kochava

Contact us to learn more

21

The data provided by measurement solutions like Kochava enables OTT streaming services to

answer these vitally important questions

bull What marketing strategies are most successful in acquiring new quality customers that

convert through the paywall to become paid subscribers or regular content watchers

bull What are some of the user journeys taken by our best customers by measure of retention

and lifetime value (LTV)

bull Mobile -gt Web -gt CTV

bull CTV -gt Mobile -gt Web

bull Web -gt CTV -gt Mobile

bull According to these journeys on what platform and channel is our

acquisition media spend most efficiently utilized (mobile display

OTT and CTV)

bull On what devices and platforms are customers engaging with your content and based on

that information where can existing customers best be reached for reengagement and

retention efforts

bull Whatrsquos the average watch time

bull What production content brings in new customers and keeps existing customers engaged

Answering these questions and more is paramount to the success and longevity of OTT streaming

services To learn more about OTT and CTV measurement as a streaming service contact us

Subscribe here to receive upcoming content on all things OTT and CTV

Measurement for Brands

Suppose yoursquore a regional fast food QSR chain and have a new menu item that will appeal to

the customers of your chief competitor Utilizing OTT advertising platforms and data-informed

targeting you launch a campaign microtargeted to households within a 5-mile range of your

existing locations with an affinity for other fast food QSRs and with recent visitation to your key

competitor based on point of interest (POI) data

Your ad campaign runs with a call to action for customers to download your mobile app and place

their order for a limited time buy one get one deal Over 2 million households are reached and

served an ad What options exist for measuring the success of this campaign

In addition to analytics on total impressions unique households pause-and-mute rates and other

performance metrics a programmatic platform will likely have built-in measurement capabilities

that help you directly tie in-app conversions back to individual impressions Platforms like

Roku Vizio etc may also host such capabilities with independent measurement partners This

type of real-time attribution requires that yoursquore measuring your app installs and events with a

measurement partner like Kochava

22

With Ad Without Ad

Incremental Lift

In the absence of an ad how

many people would have taken

the desired action anyway

Opportunities also exist to tie walk-insfoot traffic back to a campaign via POI visitation data

mapped to the households exposed to the campaign Beyond that letrsquos touch in more detail on

two other approaches

Incrementality Testing

The topic of incrementality testing is quite complex Incrementality testing attempts to answer

one question

To answer this question a target audience is first identified and then a percentage of that

audience (10-20) is held back as a control (holdout) group The remaining 80-90 of the

audience is the test group that is served with the campaign The performance of the control group

is compared to the test group and the performance gap between the two groups is the measure

of incremental lift A successful campaign would show positive and statistically significant

incremental lift

That said incrementality testing can be expensive and holding back 10-20 of a reachable

audience to act as a holdout group represents lost opportunity for growth In cases where the

holdout group is served a public service announcement (PSA) ad further media spend must be

expended Last but not least most methods of incrementality testing donrsquot adequately address

and eliminate unwanted biases between test and control groups that skew the validity of the

incremental lift assessment

Kochava MediaLifttrade

Kochava developed MediaLiftTM to address these significant hurdles and deliver valid

incrementality testing with actionable results MediaLift leverages a proprietary device scoring

technology to model forensic control groups against the billions of device profiles found within

23

the Kochava Collective data marketplace Utilizing a forensic control MediaLift enables media

to be run against 100 of the target audience with no holdout group Further since the forensic

control group is modeled directly against the test audience that was actually exposed to the

campaign the end result is a less expensive and far more accurate form of incrementality testing

and lift measurement

MediaLift is being used by some of the largest advertising brands and CTV platforms to measure

the efficacy of ad campaigns on OTT To learn more about MediaLift and request case studies

contact us

Quick Response (QR) Codes

The use of QR codes in TV advertising is booming More consumers are browsing on a second

device while watching TV (known as the second screen trend) and most of the time that second

device is their smartphone Placing a QR code directly into the ad creative enables viewers to

scan the QR code right from their screen and be immediately immersed into a digital experience

on mobile web or in-app QR codes not only provide a mechanism for direct response but also

a method of measurement QR code scans can be measured to determine the success of the

campaign in driving viewers to respond in the moment and complete a down-funnel conversion

(eg app install purchase website conversion etc)

Interested in incorporating QR codes into your next campaign Ask us how Kochava SmartLinkstrade

can help

Apple TV and the AppTrackingTransparency (ATT) framework

With the rollout of iOS 145 Apple will enforce the ATT framework which will

require users to give consent to app tracking across iPhone iPad and Apple TV If

a user opts-out of tracking through this framework there are limitations in how a

conversion can be attributed to paid media efforts across OTT advertising platforms

and beyond To understand the implications of the ATT framework on your OTT

efforts contact us for a free consultation

SCAN NOW AND SAVE 50 NOW A

2424

The Future of

OTT and CTV

25

The Future of OTT and CTV

Content Wars

The battle lines in the streaming wars have largely been drawn with the entrance into the space

of the major network and studio titans in the form of Disney+ Peacock Paramount+ and more

The OTT ecosystem will become more competitive as streaming services fight the content war

to retain and win over new subscribers and viewers This is good news for advertisers as OTT will

continue to grow as a channel to drive growth and brand awareness

More Devices per Household

As the number of devices per household continues to rise and OTT content becomes consumable

on other Internet of Things (IoT) devices measurement needs to keep pace To survive brands

need to understand every consumer touchpoint across every device

Subscriptions

Within the US the amount of consumers who are subscribed to an on-demand service has

increased from 52 in 2015 to 78 in 2020 As streaming services increase in popularity so will

subscriptions

Kochava Subscriptions provides in-app and outside performance measurement throughout the

whole user lifecycle with CancelGuardtrade sending an alert before users terminate their subscription

to give the opportunity to reengage those users to prevent churn and increase user retention

Learn more about Kochava subscriptions here

Source Benes Ross ldquoUS Connected TV Advertising 2020rdquo eMarketer Insider Intelligence 10 Nov

2020 wwwemarketercomcontentus-connected-tv-advertising-2020

eMarketer estimates that ad spend on OTT and CTV

will exceed $18B by 2024 accounting for 54 of

total media ad spending

26

Glossary

AVOD (Advertising-based Video on Demand)

AVODs are streaming services that offer free ad-supported streaming video (eg Crackle Tubi

Vudu)

CTV (Connected TV)

CTV is a television that can be connected to the internet and access content beyond what is

available through the normal offering from a cable provider

OTT (Over the Top)

The term OTT refers to television and film content streamed ldquoover the toprdquo of the internet directly

to viewers rather than through traditional broadcast cable or satellite mediums

Platform Direct

Platform direct requires advertisers to go straight to the platform to buy inventory through their

own exchanges

Programmatic Platform

Programmatic platforms are responsible for each stage of the advertising process and have a

direct relationship with inventory exchanges and OTT advertising platforms

Publisher Direct

Publisher direct requires advertisers to go straight to the publisher to buy inventory through their

own exchanges

SVOD (Subscription Video on Demand)

SVODs are streaming services that require a subscription (eg Netflix Hulu amp Amazon Prime

Video)

27

Still have questions

Learn more at Kochavacom

6

A View From the Top Unpacking the OTT and

CTV Ecosystem

HO

US

EH

OL

DS

KO

CH

AV

A S

OL

UT

ION

SC

ON

TE

NT

CONSUMERS

NON-CTV DEVICES

CTV DEVICES

STREAMING SERVICES

OTT ADVERTISING PLATFORMS

ADVERTISERS

SVOD AVOD TVOD PVOD

Programmatic Platform Direct Publisher Direct

OTT

AD

VE

RT

ISIN

G

7

The Devices

Ads run through OTT may see airtime across a whole spectrum of devices depending on where

and how you buy your media (more on OTT advertising platforms later)

Non-CTV

Capable of streaming OTT content but not considered CTV are devices including smartphones

tablets and computers

CTV

CTV devices include smart TVs gaming consoles and other streaming boxessticks

SMARTPHONES TABLETSPADS DESKTOPS LAPTOPS

DEVICES

CTV DEVICES

SMART TVS GAME CONSOLES STREAMING BOXESSTICKS

8

In the past year the majority of OTT viewing has occurred on CTV devices while mobile and

tablet devices only make up 15 of the viewing time Among CTV platforms Roku is the most

popular by far

Share of Time Spent Viewing OTT Streaming

Video Worldwide by Device Q3 2020 ( of Total)

Connected TV Devices

CONNECTED TV DEVICES (50)

MOBILE PHONE (10)

TABLET (5)

DESKTOPLAPTOP (10)

GAMING CONSOLE (10)

SMART TVS (15)

Other

48 28 85

395568

Note The above chart represents activity tracked by Conviva broader industry metrics may vary

numbers may not add up to 100 due to rounding

Source ldquoConvivarsquos Latest Streaming Data Shows Advertisers Beginning to Reemerge Rise of Smart TVs Slows Growth for

Connected TV Devicesrdquo Conviva 20 Oct 2020 wwwconvivacompress-releasesconviv-state-of-streaming-q3-2020

Share of Time Spent

9

Types of Streaming Services and Content Providers

OTT content is accessible through a variety of streaming services and content providers in a video

on demand (VOD) format which allows viewers to select and view content when they choose

The two primary types are subscription video on demand (SVOD) and ad-supported video on

demand (AVOD)

Transaction video on demand (TVOD) is another format that allows consumers to purchase

download or viewing rights to a particular film TV show or TV episode on a transactional basis

(think buying a movie on Amazon Prime Video or Vudu)

Premium video on demand (PVOD) is an even newer format enabling consumers to purchase

early access to content prior to simultaneously with or shortly after its theatrical release One

example of this was Disney+ offering early access to Mulan a 2020 release as a follow-on to the

1998 animated classic Amazonrsquos Prime Video Cinema offers on-demand rental of titles currently

in theaters

Amazon Prime Video is a clear example of how a streaming service can fall into multiple

categories as it offers both SVOD TVOD and PVOD options CBS All Access (now Paramount+)

is both SVOD and AVOD since it offers a lower subscription price with limited ads or a premium

ad-free option

The Content

In the early days of OTT services like Netflix were aggregators of existing video and film content

from other networks studio houses and production companies Today most major players in the

space also produce their own original content with the goal of providing unique hit titles that are

only available through their service thus helping to retain and grow their subscriber base

SUBSCRIPTION VOD (SVOD)

SVOD services such as Hulu and Netflix charge a flat

subscription fee usually at a monthly rate for unlimited

access to streaming content

AD-SUPPORTED VOD (AVOD)

AVOD services such as Crackle and Vudu offer free

access to video and television content but show ads to

the viewer as the method of monetization

VOD

10

As of Q2 2020 here are the top

streaming services on the OTT market

Source Nielsen ldquoGrowth Spurt Time Spent Streaming Ad-Supported Video Is Outpacing Big-Name SVOD Viewingrdquo Nielsen The

Nielsen Company 18 Aug 2020 wwwnielsencomuseninsightsarticle2020growth-spurt-time-spent-streaming-ad-supported-

video-is-outpacing-big-name-svod-viewing

HULU (11)

YOUTUBE (20)

NETFLIX (34)

AMAZON (8)

DISNEY+ (4)

OTHER (23)

Video Streaming Distribution Percent

by Brand Q2 2020 P2+

11

Common Types of OTT Ads

Advertisement spots run within OTT content typically take three forms

bull Pre-roll Ads inserted prior to the video content starting

bull Mid-roll Ads inserted within the main video content

bull Post-roll Ads inserted after the video content has finished

On most AVOD platforms users are unable to skip the ad no matter its placement (pre mid post)

however because most ads are only 15 30 or 60 seconds long users tend to watch at least part

of the advertisement if not all of it On YouTube users usually have the option to skip the ad

after five seconds Within those first few moments advertisers strive to capture the consumerrsquos

attention to gain brand awareness and improve completed view rates

Other Ad Formats

Platforms like Roku Vizio and others also offer endemic ad inventory on their home screens

screensavers and more These ad placements are commonly utilized for streaming services to

promote their channel apps with spotlights on a particular movie or show premiere The goal is

to entice the consumer to add the channel app to their device start a free trial and even purchase

or rent particular content

12

OTT Advertising Platforms

There are three main avenues for advertisers to buy media on OTT

bull Programmatic

One of the most effective and cost-efficient ways for advertisers to enter the OTT space

is through programmatic platforms Ad placement can be automated with programmatic

bidding because of direct relationships between inventory exchanges and other OTT

advertising platforms Advertisers are able to target audiences viewing OTT content across

multiple streaming services platforms and devices

bull Platform Direct

Advertisers can choose to go directly to major platforms such as Roku Vizio Samsung

etc and buy inventory through the platformrsquos own exchange While this is a very

straightforward way to buy ad space it limits the campaign to that specific platform and

doesnrsquot allow for cross-platform advertising

bull Publisher Direct

Going directly to the publisher (Hulu Sling Paramount+ Crackle etc) is another option

and allows for more control over ad inventory However like Platform Direct Publisher

Direct limits the advertiserrsquos campaign to that specific publisherrsquos content

1313

The Benefits

of Advertising on

OTT and CTV

14

The Benefits of Advertising on OTT and CTV

Addressability and Targeting

As challenges mount to addressability and precise targeting in both mobile and display with

recent changes to third-party cookie policies and the decreasing availability of the identifier for

advertisers (IDFA) on iOS devices the OTT space offers great advantages

Programmatic platform-direct and publisher-direct platforms all incorporate first- and third-party

data to extract insights which can help advertisers reach the right audience create personalized

messaging deliver a better customer experience and reduce wasted media spend

OTT advertising platforms can address specific households and in certain cases even the different

devices within those households with targeted advertising based on holistic userhousehold

profiles that include insights on

bull Demographics

bull Points of interest visitation

bull Brand affinity

bull Interests and behaviors

bull Precision geography

bull And more

This enables microtargeting for maximum efficacy of ad spend Further due to household-

level targeting geofencing enables much more precise geographic-based targeting which is

particularly important for brick-and-mortar brands

Brand Innovators found that 68 of survey respondents agree that the benefits of addressable

advertising are the potential to target customers and geographies more precisely

Ask how the Kochava Collective a privacy-first premium data marketplace can

provide audience enrichment and household insights to drive your OTT efforts

15

Viewability

An entire screen ad is hard to ignore especially when it appears between episodes of your

favorite show Not only do OTT campaigns open up the advertisement space the ads run on these

platforms are viewed at a much higher completion rate Further Brand Innovators found that most

of their survey respondents chose to run ads on OTT because ldquolighter ad loads keep audiences

more engagedrdquo as opposed to the heavily saturated mobile space

Return on Investment (ROI)

With the mobile ad space saturated with advertisements cost per install (CPI) rates have risen

considerably along with cost per action (CPA) and cost per mille (CPM) The OTT space is

premium inventory however direct targetability and high view completion rates make running ads

on OTT more cost-effective in terms of ROI

1616

Challenges with

OTT and CTV

17

While there are a lot of benefits to running ad campaigns on OTT and CTV it doesnrsquot come

without its challenges

OTT has a media fragmentation problem in all of its varying devices and platformsndashmaking ad

serving mediation frequency capping and other processes quite challenging This means itrsquos

hard for advertisers to target and measure viewers from app to app and one operating system to

another Therersquos talk of a future universal ID that could be leveraged to simplify the measurement

of viewing behavior across multiple devices platforms and apps but nothing has materialized

to date

The OTT space is also no stranger to ad fraud As money has poured into the space fraudsters

have followedndashcrafting sophisticated schemes to exploit server-side ad insertion and other

technologies specific to OTT Fraud schemes are frequently uncovered and found to have cost

advertisers millions of dollars Fraud prevention technologies are evolving to meet the need

for better protections similar to the capabilities developed by Kochava and other mobile

measurement partners (MMPS) and providers to counteract and prevent fraud in the mobile

ad ecosystem

Most programmatic OTT deals use a private exchange environment This gives media owners

more control of their inventory and allows advertisers better transparency into what they are

buying Nonetheless be sure to talk with your ad partner about these challenges as you embark

upon your OTT growth journey

Challenges with OTT and CTV

1818

Measuring OTT

and CTV

19

Letrsquos touch on two distinct measurement needs within the OTT and CTV space

First OTT streaming services themselves need measurement in order to understand the audiences

engaging with their content where they came from and what their preferences are

Second there are the brands consumer packaged goods (CPG) companies and quick service

restaurants (QSR) for example that will run campaigns across ad-supporting OTT services to

drive brand awareness andor customer growth and engagement

Letrsquos unpack each of these in further detail

Measurement for OTT Streaming Services

Measuring OTT and CTV

Think Disney+ Sling TV Netflix Paramount+ and beyond There are thousands of OTT streaming

services through which consumers can watch content for free with ads or ad free through a paid

subscription Kochava specializes in delivering omni-channel cross-platform measurement and

attribution for these streaming services as well as full lifecycle subscription management

GAMING CONSOLES

SMART TV MOBILECTV LAPTOP TABLET HOUSEHOLD

20

This includes

bull Measuring omni-channel acquisition and reengagement campaigns including those run

on OTT advertising platforms

bull Capturing app installs free trials subscriptions content views watchlist updates and

other customer engagement across all platforms and connected devices

bull Attributing customer activity back to the omni-channel marketing efforts (paid or owned

media) that drove it to optimize media spend

bull Connecting the dots across devices to understand every touchpoint through which an

individual customer engages with the service and content

bull Full lifecycle subscription management from free trial to paid subscription subscription

renewal to pending cancellation (involuntary or voluntary) and cancellation to

successful recovery

CTV COMPUTER MOBILE amp TABLET GAME CONSOLES

AMAZON FIRE

ANDROID

APPLE

CHROMECAST

LG

ROKU

SAMSUNG

VIZIO

CHROME

MAC

WINDOWS

AMAZON FIRE

ANDROID

IPHONE amp IPAD

HUAWEI

PLAYSTATION

XBOX

NINTENDO

Did you know you can measure across these OTT streaming

devices and platforms with Kochava

Contact us to learn more

21

The data provided by measurement solutions like Kochava enables OTT streaming services to

answer these vitally important questions

bull What marketing strategies are most successful in acquiring new quality customers that

convert through the paywall to become paid subscribers or regular content watchers

bull What are some of the user journeys taken by our best customers by measure of retention

and lifetime value (LTV)

bull Mobile -gt Web -gt CTV

bull CTV -gt Mobile -gt Web

bull Web -gt CTV -gt Mobile

bull According to these journeys on what platform and channel is our

acquisition media spend most efficiently utilized (mobile display

OTT and CTV)

bull On what devices and platforms are customers engaging with your content and based on

that information where can existing customers best be reached for reengagement and

retention efforts

bull Whatrsquos the average watch time

bull What production content brings in new customers and keeps existing customers engaged

Answering these questions and more is paramount to the success and longevity of OTT streaming

services To learn more about OTT and CTV measurement as a streaming service contact us

Subscribe here to receive upcoming content on all things OTT and CTV

Measurement for Brands

Suppose yoursquore a regional fast food QSR chain and have a new menu item that will appeal to

the customers of your chief competitor Utilizing OTT advertising platforms and data-informed

targeting you launch a campaign microtargeted to households within a 5-mile range of your

existing locations with an affinity for other fast food QSRs and with recent visitation to your key

competitor based on point of interest (POI) data

Your ad campaign runs with a call to action for customers to download your mobile app and place

their order for a limited time buy one get one deal Over 2 million households are reached and

served an ad What options exist for measuring the success of this campaign

In addition to analytics on total impressions unique households pause-and-mute rates and other

performance metrics a programmatic platform will likely have built-in measurement capabilities

that help you directly tie in-app conversions back to individual impressions Platforms like

Roku Vizio etc may also host such capabilities with independent measurement partners This

type of real-time attribution requires that yoursquore measuring your app installs and events with a

measurement partner like Kochava

22

With Ad Without Ad

Incremental Lift

In the absence of an ad how

many people would have taken

the desired action anyway

Opportunities also exist to tie walk-insfoot traffic back to a campaign via POI visitation data

mapped to the households exposed to the campaign Beyond that letrsquos touch in more detail on

two other approaches

Incrementality Testing

The topic of incrementality testing is quite complex Incrementality testing attempts to answer

one question

To answer this question a target audience is first identified and then a percentage of that

audience (10-20) is held back as a control (holdout) group The remaining 80-90 of the

audience is the test group that is served with the campaign The performance of the control group

is compared to the test group and the performance gap between the two groups is the measure

of incremental lift A successful campaign would show positive and statistically significant

incremental lift

That said incrementality testing can be expensive and holding back 10-20 of a reachable

audience to act as a holdout group represents lost opportunity for growth In cases where the

holdout group is served a public service announcement (PSA) ad further media spend must be

expended Last but not least most methods of incrementality testing donrsquot adequately address

and eliminate unwanted biases between test and control groups that skew the validity of the

incremental lift assessment

Kochava MediaLifttrade

Kochava developed MediaLiftTM to address these significant hurdles and deliver valid

incrementality testing with actionable results MediaLift leverages a proprietary device scoring

technology to model forensic control groups against the billions of device profiles found within

23

the Kochava Collective data marketplace Utilizing a forensic control MediaLift enables media

to be run against 100 of the target audience with no holdout group Further since the forensic

control group is modeled directly against the test audience that was actually exposed to the

campaign the end result is a less expensive and far more accurate form of incrementality testing

and lift measurement

MediaLift is being used by some of the largest advertising brands and CTV platforms to measure

the efficacy of ad campaigns on OTT To learn more about MediaLift and request case studies

contact us

Quick Response (QR) Codes

The use of QR codes in TV advertising is booming More consumers are browsing on a second

device while watching TV (known as the second screen trend) and most of the time that second

device is their smartphone Placing a QR code directly into the ad creative enables viewers to

scan the QR code right from their screen and be immediately immersed into a digital experience

on mobile web or in-app QR codes not only provide a mechanism for direct response but also

a method of measurement QR code scans can be measured to determine the success of the

campaign in driving viewers to respond in the moment and complete a down-funnel conversion

(eg app install purchase website conversion etc)

Interested in incorporating QR codes into your next campaign Ask us how Kochava SmartLinkstrade

can help

Apple TV and the AppTrackingTransparency (ATT) framework

With the rollout of iOS 145 Apple will enforce the ATT framework which will

require users to give consent to app tracking across iPhone iPad and Apple TV If

a user opts-out of tracking through this framework there are limitations in how a

conversion can be attributed to paid media efforts across OTT advertising platforms

and beyond To understand the implications of the ATT framework on your OTT

efforts contact us for a free consultation

SCAN NOW AND SAVE 50 NOW A

2424

The Future of

OTT and CTV

25

The Future of OTT and CTV

Content Wars

The battle lines in the streaming wars have largely been drawn with the entrance into the space

of the major network and studio titans in the form of Disney+ Peacock Paramount+ and more

The OTT ecosystem will become more competitive as streaming services fight the content war

to retain and win over new subscribers and viewers This is good news for advertisers as OTT will

continue to grow as a channel to drive growth and brand awareness

More Devices per Household

As the number of devices per household continues to rise and OTT content becomes consumable

on other Internet of Things (IoT) devices measurement needs to keep pace To survive brands

need to understand every consumer touchpoint across every device

Subscriptions

Within the US the amount of consumers who are subscribed to an on-demand service has

increased from 52 in 2015 to 78 in 2020 As streaming services increase in popularity so will

subscriptions

Kochava Subscriptions provides in-app and outside performance measurement throughout the

whole user lifecycle with CancelGuardtrade sending an alert before users terminate their subscription

to give the opportunity to reengage those users to prevent churn and increase user retention

Learn more about Kochava subscriptions here

Source Benes Ross ldquoUS Connected TV Advertising 2020rdquo eMarketer Insider Intelligence 10 Nov

2020 wwwemarketercomcontentus-connected-tv-advertising-2020

eMarketer estimates that ad spend on OTT and CTV

will exceed $18B by 2024 accounting for 54 of

total media ad spending

26

Glossary

AVOD (Advertising-based Video on Demand)

AVODs are streaming services that offer free ad-supported streaming video (eg Crackle Tubi

Vudu)

CTV (Connected TV)

CTV is a television that can be connected to the internet and access content beyond what is

available through the normal offering from a cable provider

OTT (Over the Top)

The term OTT refers to television and film content streamed ldquoover the toprdquo of the internet directly

to viewers rather than through traditional broadcast cable or satellite mediums

Platform Direct

Platform direct requires advertisers to go straight to the platform to buy inventory through their

own exchanges

Programmatic Platform

Programmatic platforms are responsible for each stage of the advertising process and have a

direct relationship with inventory exchanges and OTT advertising platforms

Publisher Direct

Publisher direct requires advertisers to go straight to the publisher to buy inventory through their

own exchanges

SVOD (Subscription Video on Demand)

SVODs are streaming services that require a subscription (eg Netflix Hulu amp Amazon Prime

Video)

27

Still have questions

Learn more at Kochavacom

7

The Devices

Ads run through OTT may see airtime across a whole spectrum of devices depending on where

and how you buy your media (more on OTT advertising platforms later)

Non-CTV

Capable of streaming OTT content but not considered CTV are devices including smartphones

tablets and computers

CTV

CTV devices include smart TVs gaming consoles and other streaming boxessticks

SMARTPHONES TABLETSPADS DESKTOPS LAPTOPS

DEVICES

CTV DEVICES

SMART TVS GAME CONSOLES STREAMING BOXESSTICKS

8

In the past year the majority of OTT viewing has occurred on CTV devices while mobile and

tablet devices only make up 15 of the viewing time Among CTV platforms Roku is the most

popular by far

Share of Time Spent Viewing OTT Streaming

Video Worldwide by Device Q3 2020 ( of Total)

Connected TV Devices

CONNECTED TV DEVICES (50)

MOBILE PHONE (10)

TABLET (5)

DESKTOPLAPTOP (10)

GAMING CONSOLE (10)

SMART TVS (15)

Other

48 28 85

395568

Note The above chart represents activity tracked by Conviva broader industry metrics may vary

numbers may not add up to 100 due to rounding

Source ldquoConvivarsquos Latest Streaming Data Shows Advertisers Beginning to Reemerge Rise of Smart TVs Slows Growth for

Connected TV Devicesrdquo Conviva 20 Oct 2020 wwwconvivacompress-releasesconviv-state-of-streaming-q3-2020

Share of Time Spent

9

Types of Streaming Services and Content Providers

OTT content is accessible through a variety of streaming services and content providers in a video

on demand (VOD) format which allows viewers to select and view content when they choose

The two primary types are subscription video on demand (SVOD) and ad-supported video on

demand (AVOD)

Transaction video on demand (TVOD) is another format that allows consumers to purchase

download or viewing rights to a particular film TV show or TV episode on a transactional basis

(think buying a movie on Amazon Prime Video or Vudu)

Premium video on demand (PVOD) is an even newer format enabling consumers to purchase

early access to content prior to simultaneously with or shortly after its theatrical release One

example of this was Disney+ offering early access to Mulan a 2020 release as a follow-on to the

1998 animated classic Amazonrsquos Prime Video Cinema offers on-demand rental of titles currently

in theaters

Amazon Prime Video is a clear example of how a streaming service can fall into multiple

categories as it offers both SVOD TVOD and PVOD options CBS All Access (now Paramount+)

is both SVOD and AVOD since it offers a lower subscription price with limited ads or a premium

ad-free option

The Content

In the early days of OTT services like Netflix were aggregators of existing video and film content

from other networks studio houses and production companies Today most major players in the

space also produce their own original content with the goal of providing unique hit titles that are

only available through their service thus helping to retain and grow their subscriber base

SUBSCRIPTION VOD (SVOD)

SVOD services such as Hulu and Netflix charge a flat

subscription fee usually at a monthly rate for unlimited

access to streaming content

AD-SUPPORTED VOD (AVOD)

AVOD services such as Crackle and Vudu offer free

access to video and television content but show ads to

the viewer as the method of monetization

VOD

10

As of Q2 2020 here are the top

streaming services on the OTT market

Source Nielsen ldquoGrowth Spurt Time Spent Streaming Ad-Supported Video Is Outpacing Big-Name SVOD Viewingrdquo Nielsen The

Nielsen Company 18 Aug 2020 wwwnielsencomuseninsightsarticle2020growth-spurt-time-spent-streaming-ad-supported-

video-is-outpacing-big-name-svod-viewing

HULU (11)

YOUTUBE (20)

NETFLIX (34)

AMAZON (8)

DISNEY+ (4)

OTHER (23)

Video Streaming Distribution Percent

by Brand Q2 2020 P2+

11

Common Types of OTT Ads

Advertisement spots run within OTT content typically take three forms

bull Pre-roll Ads inserted prior to the video content starting

bull Mid-roll Ads inserted within the main video content

bull Post-roll Ads inserted after the video content has finished

On most AVOD platforms users are unable to skip the ad no matter its placement (pre mid post)

however because most ads are only 15 30 or 60 seconds long users tend to watch at least part

of the advertisement if not all of it On YouTube users usually have the option to skip the ad

after five seconds Within those first few moments advertisers strive to capture the consumerrsquos

attention to gain brand awareness and improve completed view rates

Other Ad Formats

Platforms like Roku Vizio and others also offer endemic ad inventory on their home screens

screensavers and more These ad placements are commonly utilized for streaming services to

promote their channel apps with spotlights on a particular movie or show premiere The goal is

to entice the consumer to add the channel app to their device start a free trial and even purchase

or rent particular content

12

OTT Advertising Platforms

There are three main avenues for advertisers to buy media on OTT

bull Programmatic

One of the most effective and cost-efficient ways for advertisers to enter the OTT space

is through programmatic platforms Ad placement can be automated with programmatic

bidding because of direct relationships between inventory exchanges and other OTT

advertising platforms Advertisers are able to target audiences viewing OTT content across

multiple streaming services platforms and devices

bull Platform Direct

Advertisers can choose to go directly to major platforms such as Roku Vizio Samsung

etc and buy inventory through the platformrsquos own exchange While this is a very

straightforward way to buy ad space it limits the campaign to that specific platform and

doesnrsquot allow for cross-platform advertising

bull Publisher Direct

Going directly to the publisher (Hulu Sling Paramount+ Crackle etc) is another option

and allows for more control over ad inventory However like Platform Direct Publisher

Direct limits the advertiserrsquos campaign to that specific publisherrsquos content

1313

The Benefits

of Advertising on

OTT and CTV

14

The Benefits of Advertising on OTT and CTV

Addressability and Targeting

As challenges mount to addressability and precise targeting in both mobile and display with

recent changes to third-party cookie policies and the decreasing availability of the identifier for

advertisers (IDFA) on iOS devices the OTT space offers great advantages

Programmatic platform-direct and publisher-direct platforms all incorporate first- and third-party

data to extract insights which can help advertisers reach the right audience create personalized

messaging deliver a better customer experience and reduce wasted media spend

OTT advertising platforms can address specific households and in certain cases even the different

devices within those households with targeted advertising based on holistic userhousehold

profiles that include insights on

bull Demographics

bull Points of interest visitation

bull Brand affinity

bull Interests and behaviors

bull Precision geography

bull And more

This enables microtargeting for maximum efficacy of ad spend Further due to household-

level targeting geofencing enables much more precise geographic-based targeting which is

particularly important for brick-and-mortar brands

Brand Innovators found that 68 of survey respondents agree that the benefits of addressable

advertising are the potential to target customers and geographies more precisely

Ask how the Kochava Collective a privacy-first premium data marketplace can

provide audience enrichment and household insights to drive your OTT efforts

15

Viewability

An entire screen ad is hard to ignore especially when it appears between episodes of your

favorite show Not only do OTT campaigns open up the advertisement space the ads run on these

platforms are viewed at a much higher completion rate Further Brand Innovators found that most

of their survey respondents chose to run ads on OTT because ldquolighter ad loads keep audiences

more engagedrdquo as opposed to the heavily saturated mobile space

Return on Investment (ROI)

With the mobile ad space saturated with advertisements cost per install (CPI) rates have risen

considerably along with cost per action (CPA) and cost per mille (CPM) The OTT space is

premium inventory however direct targetability and high view completion rates make running ads

on OTT more cost-effective in terms of ROI

1616

Challenges with

OTT and CTV

17

While there are a lot of benefits to running ad campaigns on OTT and CTV it doesnrsquot come

without its challenges

OTT has a media fragmentation problem in all of its varying devices and platformsndashmaking ad

serving mediation frequency capping and other processes quite challenging This means itrsquos

hard for advertisers to target and measure viewers from app to app and one operating system to

another Therersquos talk of a future universal ID that could be leveraged to simplify the measurement

of viewing behavior across multiple devices platforms and apps but nothing has materialized

to date

The OTT space is also no stranger to ad fraud As money has poured into the space fraudsters

have followedndashcrafting sophisticated schemes to exploit server-side ad insertion and other

technologies specific to OTT Fraud schemes are frequently uncovered and found to have cost

advertisers millions of dollars Fraud prevention technologies are evolving to meet the need

for better protections similar to the capabilities developed by Kochava and other mobile

measurement partners (MMPS) and providers to counteract and prevent fraud in the mobile

ad ecosystem

Most programmatic OTT deals use a private exchange environment This gives media owners

more control of their inventory and allows advertisers better transparency into what they are

buying Nonetheless be sure to talk with your ad partner about these challenges as you embark

upon your OTT growth journey

Challenges with OTT and CTV

1818

Measuring OTT

and CTV

19

Letrsquos touch on two distinct measurement needs within the OTT and CTV space

First OTT streaming services themselves need measurement in order to understand the audiences

engaging with their content where they came from and what their preferences are

Second there are the brands consumer packaged goods (CPG) companies and quick service

restaurants (QSR) for example that will run campaigns across ad-supporting OTT services to

drive brand awareness andor customer growth and engagement

Letrsquos unpack each of these in further detail

Measurement for OTT Streaming Services

Measuring OTT and CTV

Think Disney+ Sling TV Netflix Paramount+ and beyond There are thousands of OTT streaming

services through which consumers can watch content for free with ads or ad free through a paid

subscription Kochava specializes in delivering omni-channel cross-platform measurement and

attribution for these streaming services as well as full lifecycle subscription management

GAMING CONSOLES

SMART TV MOBILECTV LAPTOP TABLET HOUSEHOLD

20

This includes

bull Measuring omni-channel acquisition and reengagement campaigns including those run

on OTT advertising platforms

bull Capturing app installs free trials subscriptions content views watchlist updates and

other customer engagement across all platforms and connected devices

bull Attributing customer activity back to the omni-channel marketing efforts (paid or owned

media) that drove it to optimize media spend

bull Connecting the dots across devices to understand every touchpoint through which an

individual customer engages with the service and content

bull Full lifecycle subscription management from free trial to paid subscription subscription

renewal to pending cancellation (involuntary or voluntary) and cancellation to

successful recovery

CTV COMPUTER MOBILE amp TABLET GAME CONSOLES

AMAZON FIRE

ANDROID

APPLE

CHROMECAST

LG

ROKU

SAMSUNG

VIZIO

CHROME

MAC

WINDOWS

AMAZON FIRE

ANDROID

IPHONE amp IPAD

HUAWEI

PLAYSTATION

XBOX

NINTENDO

Did you know you can measure across these OTT streaming

devices and platforms with Kochava

Contact us to learn more

21

The data provided by measurement solutions like Kochava enables OTT streaming services to

answer these vitally important questions

bull What marketing strategies are most successful in acquiring new quality customers that

convert through the paywall to become paid subscribers or regular content watchers

bull What are some of the user journeys taken by our best customers by measure of retention

and lifetime value (LTV)

bull Mobile -gt Web -gt CTV

bull CTV -gt Mobile -gt Web

bull Web -gt CTV -gt Mobile

bull According to these journeys on what platform and channel is our

acquisition media spend most efficiently utilized (mobile display

OTT and CTV)

bull On what devices and platforms are customers engaging with your content and based on

that information where can existing customers best be reached for reengagement and

retention efforts

bull Whatrsquos the average watch time

bull What production content brings in new customers and keeps existing customers engaged

Answering these questions and more is paramount to the success and longevity of OTT streaming

services To learn more about OTT and CTV measurement as a streaming service contact us

Subscribe here to receive upcoming content on all things OTT and CTV

Measurement for Brands

Suppose yoursquore a regional fast food QSR chain and have a new menu item that will appeal to

the customers of your chief competitor Utilizing OTT advertising platforms and data-informed

targeting you launch a campaign microtargeted to households within a 5-mile range of your

existing locations with an affinity for other fast food QSRs and with recent visitation to your key

competitor based on point of interest (POI) data

Your ad campaign runs with a call to action for customers to download your mobile app and place

their order for a limited time buy one get one deal Over 2 million households are reached and

served an ad What options exist for measuring the success of this campaign

In addition to analytics on total impressions unique households pause-and-mute rates and other

performance metrics a programmatic platform will likely have built-in measurement capabilities

that help you directly tie in-app conversions back to individual impressions Platforms like

Roku Vizio etc may also host such capabilities with independent measurement partners This

type of real-time attribution requires that yoursquore measuring your app installs and events with a

measurement partner like Kochava

22

With Ad Without Ad

Incremental Lift

In the absence of an ad how

many people would have taken

the desired action anyway

Opportunities also exist to tie walk-insfoot traffic back to a campaign via POI visitation data

mapped to the households exposed to the campaign Beyond that letrsquos touch in more detail on

two other approaches

Incrementality Testing

The topic of incrementality testing is quite complex Incrementality testing attempts to answer

one question

To answer this question a target audience is first identified and then a percentage of that

audience (10-20) is held back as a control (holdout) group The remaining 80-90 of the

audience is the test group that is served with the campaign The performance of the control group

is compared to the test group and the performance gap between the two groups is the measure

of incremental lift A successful campaign would show positive and statistically significant

incremental lift

That said incrementality testing can be expensive and holding back 10-20 of a reachable

audience to act as a holdout group represents lost opportunity for growth In cases where the

holdout group is served a public service announcement (PSA) ad further media spend must be

expended Last but not least most methods of incrementality testing donrsquot adequately address

and eliminate unwanted biases between test and control groups that skew the validity of the

incremental lift assessment

Kochava MediaLifttrade

Kochava developed MediaLiftTM to address these significant hurdles and deliver valid

incrementality testing with actionable results MediaLift leverages a proprietary device scoring

technology to model forensic control groups against the billions of device profiles found within

23

the Kochava Collective data marketplace Utilizing a forensic control MediaLift enables media

to be run against 100 of the target audience with no holdout group Further since the forensic

control group is modeled directly against the test audience that was actually exposed to the

campaign the end result is a less expensive and far more accurate form of incrementality testing

and lift measurement

MediaLift is being used by some of the largest advertising brands and CTV platforms to measure

the efficacy of ad campaigns on OTT To learn more about MediaLift and request case studies

contact us

Quick Response (QR) Codes

The use of QR codes in TV advertising is booming More consumers are browsing on a second

device while watching TV (known as the second screen trend) and most of the time that second

device is their smartphone Placing a QR code directly into the ad creative enables viewers to

scan the QR code right from their screen and be immediately immersed into a digital experience

on mobile web or in-app QR codes not only provide a mechanism for direct response but also

a method of measurement QR code scans can be measured to determine the success of the

campaign in driving viewers to respond in the moment and complete a down-funnel conversion

(eg app install purchase website conversion etc)

Interested in incorporating QR codes into your next campaign Ask us how Kochava SmartLinkstrade

can help

Apple TV and the AppTrackingTransparency (ATT) framework

With the rollout of iOS 145 Apple will enforce the ATT framework which will

require users to give consent to app tracking across iPhone iPad and Apple TV If

a user opts-out of tracking through this framework there are limitations in how a

conversion can be attributed to paid media efforts across OTT advertising platforms

and beyond To understand the implications of the ATT framework on your OTT

efforts contact us for a free consultation

SCAN NOW AND SAVE 50 NOW A

2424

The Future of

OTT and CTV

25

The Future of OTT and CTV

Content Wars

The battle lines in the streaming wars have largely been drawn with the entrance into the space

of the major network and studio titans in the form of Disney+ Peacock Paramount+ and more

The OTT ecosystem will become more competitive as streaming services fight the content war

to retain and win over new subscribers and viewers This is good news for advertisers as OTT will

continue to grow as a channel to drive growth and brand awareness

More Devices per Household

As the number of devices per household continues to rise and OTT content becomes consumable

on other Internet of Things (IoT) devices measurement needs to keep pace To survive brands

need to understand every consumer touchpoint across every device

Subscriptions

Within the US the amount of consumers who are subscribed to an on-demand service has

increased from 52 in 2015 to 78 in 2020 As streaming services increase in popularity so will

subscriptions

Kochava Subscriptions provides in-app and outside performance measurement throughout the

whole user lifecycle with CancelGuardtrade sending an alert before users terminate their subscription

to give the opportunity to reengage those users to prevent churn and increase user retention

Learn more about Kochava subscriptions here

Source Benes Ross ldquoUS Connected TV Advertising 2020rdquo eMarketer Insider Intelligence 10 Nov

2020 wwwemarketercomcontentus-connected-tv-advertising-2020

eMarketer estimates that ad spend on OTT and CTV

will exceed $18B by 2024 accounting for 54 of

total media ad spending

26

Glossary

AVOD (Advertising-based Video on Demand)

AVODs are streaming services that offer free ad-supported streaming video (eg Crackle Tubi

Vudu)

CTV (Connected TV)

CTV is a television that can be connected to the internet and access content beyond what is

available through the normal offering from a cable provider

OTT (Over the Top)

The term OTT refers to television and film content streamed ldquoover the toprdquo of the internet directly

to viewers rather than through traditional broadcast cable or satellite mediums

Platform Direct

Platform direct requires advertisers to go straight to the platform to buy inventory through their

own exchanges

Programmatic Platform

Programmatic platforms are responsible for each stage of the advertising process and have a

direct relationship with inventory exchanges and OTT advertising platforms

Publisher Direct

Publisher direct requires advertisers to go straight to the publisher to buy inventory through their

own exchanges

SVOD (Subscription Video on Demand)

SVODs are streaming services that require a subscription (eg Netflix Hulu amp Amazon Prime

Video)

27

Still have questions

Learn more at Kochavacom

8

In the past year the majority of OTT viewing has occurred on CTV devices while mobile and

tablet devices only make up 15 of the viewing time Among CTV platforms Roku is the most

popular by far

Share of Time Spent Viewing OTT Streaming

Video Worldwide by Device Q3 2020 ( of Total)

Connected TV Devices

CONNECTED TV DEVICES (50)

MOBILE PHONE (10)

TABLET (5)

DESKTOPLAPTOP (10)

GAMING CONSOLE (10)

SMART TVS (15)

Other

48 28 85

395568

Note The above chart represents activity tracked by Conviva broader industry metrics may vary

numbers may not add up to 100 due to rounding

Source ldquoConvivarsquos Latest Streaming Data Shows Advertisers Beginning to Reemerge Rise of Smart TVs Slows Growth for

Connected TV Devicesrdquo Conviva 20 Oct 2020 wwwconvivacompress-releasesconviv-state-of-streaming-q3-2020

Share of Time Spent

9

Types of Streaming Services and Content Providers

OTT content is accessible through a variety of streaming services and content providers in a video

on demand (VOD) format which allows viewers to select and view content when they choose

The two primary types are subscription video on demand (SVOD) and ad-supported video on

demand (AVOD)

Transaction video on demand (TVOD) is another format that allows consumers to purchase

download or viewing rights to a particular film TV show or TV episode on a transactional basis

(think buying a movie on Amazon Prime Video or Vudu)

Premium video on demand (PVOD) is an even newer format enabling consumers to purchase

early access to content prior to simultaneously with or shortly after its theatrical release One

example of this was Disney+ offering early access to Mulan a 2020 release as a follow-on to the

1998 animated classic Amazonrsquos Prime Video Cinema offers on-demand rental of titles currently

in theaters

Amazon Prime Video is a clear example of how a streaming service can fall into multiple

categories as it offers both SVOD TVOD and PVOD options CBS All Access (now Paramount+)

is both SVOD and AVOD since it offers a lower subscription price with limited ads or a premium

ad-free option

The Content

In the early days of OTT services like Netflix were aggregators of existing video and film content

from other networks studio houses and production companies Today most major players in the

space also produce their own original content with the goal of providing unique hit titles that are

only available through their service thus helping to retain and grow their subscriber base

SUBSCRIPTION VOD (SVOD)

SVOD services such as Hulu and Netflix charge a flat

subscription fee usually at a monthly rate for unlimited

access to streaming content

AD-SUPPORTED VOD (AVOD)

AVOD services such as Crackle and Vudu offer free

access to video and television content but show ads to

the viewer as the method of monetization

VOD

10

As of Q2 2020 here are the top

streaming services on the OTT market

Source Nielsen ldquoGrowth Spurt Time Spent Streaming Ad-Supported Video Is Outpacing Big-Name SVOD Viewingrdquo Nielsen The

Nielsen Company 18 Aug 2020 wwwnielsencomuseninsightsarticle2020growth-spurt-time-spent-streaming-ad-supported-

video-is-outpacing-big-name-svod-viewing

HULU (11)

YOUTUBE (20)

NETFLIX (34)

AMAZON (8)

DISNEY+ (4)

OTHER (23)

Video Streaming Distribution Percent

by Brand Q2 2020 P2+

11

Common Types of OTT Ads

Advertisement spots run within OTT content typically take three forms

bull Pre-roll Ads inserted prior to the video content starting

bull Mid-roll Ads inserted within the main video content

bull Post-roll Ads inserted after the video content has finished

On most AVOD platforms users are unable to skip the ad no matter its placement (pre mid post)

however because most ads are only 15 30 or 60 seconds long users tend to watch at least part

of the advertisement if not all of it On YouTube users usually have the option to skip the ad

after five seconds Within those first few moments advertisers strive to capture the consumerrsquos

attention to gain brand awareness and improve completed view rates

Other Ad Formats

Platforms like Roku Vizio and others also offer endemic ad inventory on their home screens

screensavers and more These ad placements are commonly utilized for streaming services to

promote their channel apps with spotlights on a particular movie or show premiere The goal is

to entice the consumer to add the channel app to their device start a free trial and even purchase

or rent particular content

12

OTT Advertising Platforms

There are three main avenues for advertisers to buy media on OTT

bull Programmatic

One of the most effective and cost-efficient ways for advertisers to enter the OTT space

is through programmatic platforms Ad placement can be automated with programmatic

bidding because of direct relationships between inventory exchanges and other OTT

advertising platforms Advertisers are able to target audiences viewing OTT content across

multiple streaming services platforms and devices

bull Platform Direct

Advertisers can choose to go directly to major platforms such as Roku Vizio Samsung

etc and buy inventory through the platformrsquos own exchange While this is a very

straightforward way to buy ad space it limits the campaign to that specific platform and

doesnrsquot allow for cross-platform advertising

bull Publisher Direct

Going directly to the publisher (Hulu Sling Paramount+ Crackle etc) is another option

and allows for more control over ad inventory However like Platform Direct Publisher

Direct limits the advertiserrsquos campaign to that specific publisherrsquos content

1313

The Benefits

of Advertising on

OTT and CTV

14

The Benefits of Advertising on OTT and CTV

Addressability and Targeting

As challenges mount to addressability and precise targeting in both mobile and display with

recent changes to third-party cookie policies and the decreasing availability of the identifier for

advertisers (IDFA) on iOS devices the OTT space offers great advantages

Programmatic platform-direct and publisher-direct platforms all incorporate first- and third-party

data to extract insights which can help advertisers reach the right audience create personalized

messaging deliver a better customer experience and reduce wasted media spend

OTT advertising platforms can address specific households and in certain cases even the different

devices within those households with targeted advertising based on holistic userhousehold

profiles that include insights on

bull Demographics

bull Points of interest visitation

bull Brand affinity

bull Interests and behaviors

bull Precision geography

bull And more

This enables microtargeting for maximum efficacy of ad spend Further due to household-

level targeting geofencing enables much more precise geographic-based targeting which is

particularly important for brick-and-mortar brands

Brand Innovators found that 68 of survey respondents agree that the benefits of addressable

advertising are the potential to target customers and geographies more precisely

Ask how the Kochava Collective a privacy-first premium data marketplace can

provide audience enrichment and household insights to drive your OTT efforts

15

Viewability

An entire screen ad is hard to ignore especially when it appears between episodes of your

favorite show Not only do OTT campaigns open up the advertisement space the ads run on these

platforms are viewed at a much higher completion rate Further Brand Innovators found that most

of their survey respondents chose to run ads on OTT because ldquolighter ad loads keep audiences

more engagedrdquo as opposed to the heavily saturated mobile space

Return on Investment (ROI)

With the mobile ad space saturated with advertisements cost per install (CPI) rates have risen

considerably along with cost per action (CPA) and cost per mille (CPM) The OTT space is

premium inventory however direct targetability and high view completion rates make running ads

on OTT more cost-effective in terms of ROI

1616

Challenges with

OTT and CTV

17

While there are a lot of benefits to running ad campaigns on OTT and CTV it doesnrsquot come

without its challenges

OTT has a media fragmentation problem in all of its varying devices and platformsndashmaking ad

serving mediation frequency capping and other processes quite challenging This means itrsquos

hard for advertisers to target and measure viewers from app to app and one operating system to

another Therersquos talk of a future universal ID that could be leveraged to simplify the measurement

of viewing behavior across multiple devices platforms and apps but nothing has materialized

to date

The OTT space is also no stranger to ad fraud As money has poured into the space fraudsters

have followedndashcrafting sophisticated schemes to exploit server-side ad insertion and other

technologies specific to OTT Fraud schemes are frequently uncovered and found to have cost

advertisers millions of dollars Fraud prevention technologies are evolving to meet the need

for better protections similar to the capabilities developed by Kochava and other mobile

measurement partners (MMPS) and providers to counteract and prevent fraud in the mobile

ad ecosystem

Most programmatic OTT deals use a private exchange environment This gives media owners

more control of their inventory and allows advertisers better transparency into what they are

buying Nonetheless be sure to talk with your ad partner about these challenges as you embark

upon your OTT growth journey

Challenges with OTT and CTV

1818

Measuring OTT

and CTV

19

Letrsquos touch on two distinct measurement needs within the OTT and CTV space

First OTT streaming services themselves need measurement in order to understand the audiences

engaging with their content where they came from and what their preferences are

Second there are the brands consumer packaged goods (CPG) companies and quick service

restaurants (QSR) for example that will run campaigns across ad-supporting OTT services to

drive brand awareness andor customer growth and engagement

Letrsquos unpack each of these in further detail

Measurement for OTT Streaming Services

Measuring OTT and CTV

Think Disney+ Sling TV Netflix Paramount+ and beyond There are thousands of OTT streaming

services through which consumers can watch content for free with ads or ad free through a paid

subscription Kochava specializes in delivering omni-channel cross-platform measurement and

attribution for these streaming services as well as full lifecycle subscription management

GAMING CONSOLES

SMART TV MOBILECTV LAPTOP TABLET HOUSEHOLD

20

This includes

bull Measuring omni-channel acquisition and reengagement campaigns including those run

on OTT advertising platforms

bull Capturing app installs free trials subscriptions content views watchlist updates and

other customer engagement across all platforms and connected devices

bull Attributing customer activity back to the omni-channel marketing efforts (paid or owned

media) that drove it to optimize media spend

bull Connecting the dots across devices to understand every touchpoint through which an

individual customer engages with the service and content

bull Full lifecycle subscription management from free trial to paid subscription subscription

renewal to pending cancellation (involuntary or voluntary) and cancellation to

successful recovery

CTV COMPUTER MOBILE amp TABLET GAME CONSOLES

AMAZON FIRE

ANDROID

APPLE

CHROMECAST

LG

ROKU

SAMSUNG

VIZIO

CHROME

MAC

WINDOWS

AMAZON FIRE

ANDROID

IPHONE amp IPAD

HUAWEI

PLAYSTATION

XBOX

NINTENDO

Did you know you can measure across these OTT streaming

devices and platforms with Kochava

Contact us to learn more

21

The data provided by measurement solutions like Kochava enables OTT streaming services to

answer these vitally important questions

bull What marketing strategies are most successful in acquiring new quality customers that

convert through the paywall to become paid subscribers or regular content watchers

bull What are some of the user journeys taken by our best customers by measure of retention

and lifetime value (LTV)

bull Mobile -gt Web -gt CTV

bull CTV -gt Mobile -gt Web

bull Web -gt CTV -gt Mobile

bull According to these journeys on what platform and channel is our

acquisition media spend most efficiently utilized (mobile display

OTT and CTV)

bull On what devices and platforms are customers engaging with your content and based on

that information where can existing customers best be reached for reengagement and

retention efforts

bull Whatrsquos the average watch time

bull What production content brings in new customers and keeps existing customers engaged

Answering these questions and more is paramount to the success and longevity of OTT streaming

services To learn more about OTT and CTV measurement as a streaming service contact us

Subscribe here to receive upcoming content on all things OTT and CTV

Measurement for Brands

Suppose yoursquore a regional fast food QSR chain and have a new menu item that will appeal to

the customers of your chief competitor Utilizing OTT advertising platforms and data-informed

targeting you launch a campaign microtargeted to households within a 5-mile range of your

existing locations with an affinity for other fast food QSRs and with recent visitation to your key

competitor based on point of interest (POI) data

Your ad campaign runs with a call to action for customers to download your mobile app and place

their order for a limited time buy one get one deal Over 2 million households are reached and

served an ad What options exist for measuring the success of this campaign

In addition to analytics on total impressions unique households pause-and-mute rates and other

performance metrics a programmatic platform will likely have built-in measurement capabilities

that help you directly tie in-app conversions back to individual impressions Platforms like

Roku Vizio etc may also host such capabilities with independent measurement partners This

type of real-time attribution requires that yoursquore measuring your app installs and events with a

measurement partner like Kochava

22

With Ad Without Ad

Incremental Lift

In the absence of an ad how

many people would have taken

the desired action anyway

Opportunities also exist to tie walk-insfoot traffic back to a campaign via POI visitation data

mapped to the households exposed to the campaign Beyond that letrsquos touch in more detail on

two other approaches

Incrementality Testing

The topic of incrementality testing is quite complex Incrementality testing attempts to answer

one question

To answer this question a target audience is first identified and then a percentage of that

audience (10-20) is held back as a control (holdout) group The remaining 80-90 of the

audience is the test group that is served with the campaign The performance of the control group

is compared to the test group and the performance gap between the two groups is the measure

of incremental lift A successful campaign would show positive and statistically significant

incremental lift

That said incrementality testing can be expensive and holding back 10-20 of a reachable

audience to act as a holdout group represents lost opportunity for growth In cases where the

holdout group is served a public service announcement (PSA) ad further media spend must be

expended Last but not least most methods of incrementality testing donrsquot adequately address

and eliminate unwanted biases between test and control groups that skew the validity of the

incremental lift assessment

Kochava MediaLifttrade

Kochava developed MediaLiftTM to address these significant hurdles and deliver valid

incrementality testing with actionable results MediaLift leverages a proprietary device scoring

technology to model forensic control groups against the billions of device profiles found within

23

the Kochava Collective data marketplace Utilizing a forensic control MediaLift enables media

to be run against 100 of the target audience with no holdout group Further since the forensic

control group is modeled directly against the test audience that was actually exposed to the

campaign the end result is a less expensive and far more accurate form of incrementality testing

and lift measurement

MediaLift is being used by some of the largest advertising brands and CTV platforms to measure

the efficacy of ad campaigns on OTT To learn more about MediaLift and request case studies

contact us

Quick Response (QR) Codes

The use of QR codes in TV advertising is booming More consumers are browsing on a second

device while watching TV (known as the second screen trend) and most of the time that second

device is their smartphone Placing a QR code directly into the ad creative enables viewers to

scan the QR code right from their screen and be immediately immersed into a digital experience

on mobile web or in-app QR codes not only provide a mechanism for direct response but also

a method of measurement QR code scans can be measured to determine the success of the

campaign in driving viewers to respond in the moment and complete a down-funnel conversion

(eg app install purchase website conversion etc)

Interested in incorporating QR codes into your next campaign Ask us how Kochava SmartLinkstrade

can help

Apple TV and the AppTrackingTransparency (ATT) framework

With the rollout of iOS 145 Apple will enforce the ATT framework which will

require users to give consent to app tracking across iPhone iPad and Apple TV If

a user opts-out of tracking through this framework there are limitations in how a

conversion can be attributed to paid media efforts across OTT advertising platforms

and beyond To understand the implications of the ATT framework on your OTT

efforts contact us for a free consultation

SCAN NOW AND SAVE 50 NOW A

2424

The Future of

OTT and CTV

25

The Future of OTT and CTV

Content Wars

The battle lines in the streaming wars have largely been drawn with the entrance into the space

of the major network and studio titans in the form of Disney+ Peacock Paramount+ and more

The OTT ecosystem will become more competitive as streaming services fight the content war

to retain and win over new subscribers and viewers This is good news for advertisers as OTT will

continue to grow as a channel to drive growth and brand awareness

More Devices per Household

As the number of devices per household continues to rise and OTT content becomes consumable

on other Internet of Things (IoT) devices measurement needs to keep pace To survive brands

need to understand every consumer touchpoint across every device

Subscriptions

Within the US the amount of consumers who are subscribed to an on-demand service has

increased from 52 in 2015 to 78 in 2020 As streaming services increase in popularity so will

subscriptions

Kochava Subscriptions provides in-app and outside performance measurement throughout the

whole user lifecycle with CancelGuardtrade sending an alert before users terminate their subscription

to give the opportunity to reengage those users to prevent churn and increase user retention

Learn more about Kochava subscriptions here

Source Benes Ross ldquoUS Connected TV Advertising 2020rdquo eMarketer Insider Intelligence 10 Nov

2020 wwwemarketercomcontentus-connected-tv-advertising-2020

eMarketer estimates that ad spend on OTT and CTV

will exceed $18B by 2024 accounting for 54 of

total media ad spending

26

Glossary

AVOD (Advertising-based Video on Demand)

AVODs are streaming services that offer free ad-supported streaming video (eg Crackle Tubi

Vudu)

CTV (Connected TV)

CTV is a television that can be connected to the internet and access content beyond what is

available through the normal offering from a cable provider

OTT (Over the Top)

The term OTT refers to television and film content streamed ldquoover the toprdquo of the internet directly

to viewers rather than through traditional broadcast cable or satellite mediums

Platform Direct

Platform direct requires advertisers to go straight to the platform to buy inventory through their

own exchanges

Programmatic Platform

Programmatic platforms are responsible for each stage of the advertising process and have a

direct relationship with inventory exchanges and OTT advertising platforms

Publisher Direct

Publisher direct requires advertisers to go straight to the publisher to buy inventory through their

own exchanges

SVOD (Subscription Video on Demand)

SVODs are streaming services that require a subscription (eg Netflix Hulu amp Amazon Prime

Video)

27

Still have questions

Learn more at Kochavacom

9

Types of Streaming Services and Content Providers

OTT content is accessible through a variety of streaming services and content providers in a video

on demand (VOD) format which allows viewers to select and view content when they choose

The two primary types are subscription video on demand (SVOD) and ad-supported video on

demand (AVOD)

Transaction video on demand (TVOD) is another format that allows consumers to purchase

download or viewing rights to a particular film TV show or TV episode on a transactional basis

(think buying a movie on Amazon Prime Video or Vudu)

Premium video on demand (PVOD) is an even newer format enabling consumers to purchase

early access to content prior to simultaneously with or shortly after its theatrical release One

example of this was Disney+ offering early access to Mulan a 2020 release as a follow-on to the

1998 animated classic Amazonrsquos Prime Video Cinema offers on-demand rental of titles currently

in theaters

Amazon Prime Video is a clear example of how a streaming service can fall into multiple

categories as it offers both SVOD TVOD and PVOD options CBS All Access (now Paramount+)

is both SVOD and AVOD since it offers a lower subscription price with limited ads or a premium

ad-free option

The Content

In the early days of OTT services like Netflix were aggregators of existing video and film content

from other networks studio houses and production companies Today most major players in the

space also produce their own original content with the goal of providing unique hit titles that are

only available through their service thus helping to retain and grow their subscriber base

SUBSCRIPTION VOD (SVOD)

SVOD services such as Hulu and Netflix charge a flat

subscription fee usually at a monthly rate for unlimited

access to streaming content

AD-SUPPORTED VOD (AVOD)

AVOD services such as Crackle and Vudu offer free

access to video and television content but show ads to

the viewer as the method of monetization

VOD

10

As of Q2 2020 here are the top

streaming services on the OTT market

Source Nielsen ldquoGrowth Spurt Time Spent Streaming Ad-Supported Video Is Outpacing Big-Name SVOD Viewingrdquo Nielsen The

Nielsen Company 18 Aug 2020 wwwnielsencomuseninsightsarticle2020growth-spurt-time-spent-streaming-ad-supported-

video-is-outpacing-big-name-svod-viewing

HULU (11)

YOUTUBE (20)

NETFLIX (34)

AMAZON (8)

DISNEY+ (4)

OTHER (23)

Video Streaming Distribution Percent

by Brand Q2 2020 P2+

11

Common Types of OTT Ads

Advertisement spots run within OTT content typically take three forms

bull Pre-roll Ads inserted prior to the video content starting

bull Mid-roll Ads inserted within the main video content

bull Post-roll Ads inserted after the video content has finished

On most AVOD platforms users are unable to skip the ad no matter its placement (pre mid post)

however because most ads are only 15 30 or 60 seconds long users tend to watch at least part

of the advertisement if not all of it On YouTube users usually have the option to skip the ad

after five seconds Within those first few moments advertisers strive to capture the consumerrsquos

attention to gain brand awareness and improve completed view rates

Other Ad Formats

Platforms like Roku Vizio and others also offer endemic ad inventory on their home screens

screensavers and more These ad placements are commonly utilized for streaming services to

promote their channel apps with spotlights on a particular movie or show premiere The goal is

to entice the consumer to add the channel app to their device start a free trial and even purchase

or rent particular content

12

OTT Advertising Platforms

There are three main avenues for advertisers to buy media on OTT

bull Programmatic

One of the most effective and cost-efficient ways for advertisers to enter the OTT space

is through programmatic platforms Ad placement can be automated with programmatic

bidding because of direct relationships between inventory exchanges and other OTT

advertising platforms Advertisers are able to target audiences viewing OTT content across

multiple streaming services platforms and devices

bull Platform Direct

Advertisers can choose to go directly to major platforms such as Roku Vizio Samsung

etc and buy inventory through the platformrsquos own exchange While this is a very

straightforward way to buy ad space it limits the campaign to that specific platform and

doesnrsquot allow for cross-platform advertising

bull Publisher Direct

Going directly to the publisher (Hulu Sling Paramount+ Crackle etc) is another option

and allows for more control over ad inventory However like Platform Direct Publisher

Direct limits the advertiserrsquos campaign to that specific publisherrsquos content

1313

The Benefits

of Advertising on

OTT and CTV

14

The Benefits of Advertising on OTT and CTV

Addressability and Targeting

As challenges mount to addressability and precise targeting in both mobile and display with

recent changes to third-party cookie policies and the decreasing availability of the identifier for

advertisers (IDFA) on iOS devices the OTT space offers great advantages

Programmatic platform-direct and publisher-direct platforms all incorporate first- and third-party

data to extract insights which can help advertisers reach the right audience create personalized

messaging deliver a better customer experience and reduce wasted media spend

OTT advertising platforms can address specific households and in certain cases even the different

devices within those households with targeted advertising based on holistic userhousehold

profiles that include insights on

bull Demographics

bull Points of interest visitation

bull Brand affinity

bull Interests and behaviors

bull Precision geography

bull And more

This enables microtargeting for maximum efficacy of ad spend Further due to household-

level targeting geofencing enables much more precise geographic-based targeting which is

particularly important for brick-and-mortar brands

Brand Innovators found that 68 of survey respondents agree that the benefits of addressable

advertising are the potential to target customers and geographies more precisely

Ask how the Kochava Collective a privacy-first premium data marketplace can

provide audience enrichment and household insights to drive your OTT efforts

15

Viewability

An entire screen ad is hard to ignore especially when it appears between episodes of your

favorite show Not only do OTT campaigns open up the advertisement space the ads run on these

platforms are viewed at a much higher completion rate Further Brand Innovators found that most

of their survey respondents chose to run ads on OTT because ldquolighter ad loads keep audiences

more engagedrdquo as opposed to the heavily saturated mobile space

Return on Investment (ROI)

With the mobile ad space saturated with advertisements cost per install (CPI) rates have risen

considerably along with cost per action (CPA) and cost per mille (CPM) The OTT space is

premium inventory however direct targetability and high view completion rates make running ads

on OTT more cost-effective in terms of ROI

1616

Challenges with

OTT and CTV

17

While there are a lot of benefits to running ad campaigns on OTT and CTV it doesnrsquot come

without its challenges

OTT has a media fragmentation problem in all of its varying devices and platformsndashmaking ad

serving mediation frequency capping and other processes quite challenging This means itrsquos

hard for advertisers to target and measure viewers from app to app and one operating system to

another Therersquos talk of a future universal ID that could be leveraged to simplify the measurement

of viewing behavior across multiple devices platforms and apps but nothing has materialized

to date

The OTT space is also no stranger to ad fraud As money has poured into the space fraudsters

have followedndashcrafting sophisticated schemes to exploit server-side ad insertion and other

technologies specific to OTT Fraud schemes are frequently uncovered and found to have cost

advertisers millions of dollars Fraud prevention technologies are evolving to meet the need

for better protections similar to the capabilities developed by Kochava and other mobile

measurement partners (MMPS) and providers to counteract and prevent fraud in the mobile

ad ecosystem

Most programmatic OTT deals use a private exchange environment This gives media owners

more control of their inventory and allows advertisers better transparency into what they are

buying Nonetheless be sure to talk with your ad partner about these challenges as you embark

upon your OTT growth journey

Challenges with OTT and CTV

1818

Measuring OTT

and CTV

19

Letrsquos touch on two distinct measurement needs within the OTT and CTV space

First OTT streaming services themselves need measurement in order to understand the audiences

engaging with their content where they came from and what their preferences are

Second there are the brands consumer packaged goods (CPG) companies and quick service

restaurants (QSR) for example that will run campaigns across ad-supporting OTT services to

drive brand awareness andor customer growth and engagement

Letrsquos unpack each of these in further detail

Measurement for OTT Streaming Services

Measuring OTT and CTV

Think Disney+ Sling TV Netflix Paramount+ and beyond There are thousands of OTT streaming

services through which consumers can watch content for free with ads or ad free through a paid

subscription Kochava specializes in delivering omni-channel cross-platform measurement and

attribution for these streaming services as well as full lifecycle subscription management

GAMING CONSOLES

SMART TV MOBILECTV LAPTOP TABLET HOUSEHOLD

20

This includes

bull Measuring omni-channel acquisition and reengagement campaigns including those run

on OTT advertising platforms

bull Capturing app installs free trials subscriptions content views watchlist updates and

other customer engagement across all platforms and connected devices

bull Attributing customer activity back to the omni-channel marketing efforts (paid or owned

media) that drove it to optimize media spend

bull Connecting the dots across devices to understand every touchpoint through which an

individual customer engages with the service and content

bull Full lifecycle subscription management from free trial to paid subscription subscription

renewal to pending cancellation (involuntary or voluntary) and cancellation to

successful recovery

CTV COMPUTER MOBILE amp TABLET GAME CONSOLES

AMAZON FIRE

ANDROID

APPLE

CHROMECAST

LG

ROKU

SAMSUNG

VIZIO

CHROME

MAC

WINDOWS

AMAZON FIRE

ANDROID

IPHONE amp IPAD

HUAWEI

PLAYSTATION

XBOX

NINTENDO

Did you know you can measure across these OTT streaming

devices and platforms with Kochava

Contact us to learn more

21

The data provided by measurement solutions like Kochava enables OTT streaming services to

answer these vitally important questions

bull What marketing strategies are most successful in acquiring new quality customers that

convert through the paywall to become paid subscribers or regular content watchers

bull What are some of the user journeys taken by our best customers by measure of retention

and lifetime value (LTV)

bull Mobile -gt Web -gt CTV

bull CTV -gt Mobile -gt Web

bull Web -gt CTV -gt Mobile

bull According to these journeys on what platform and channel is our

acquisition media spend most efficiently utilized (mobile display

OTT and CTV)

bull On what devices and platforms are customers engaging with your content and based on

that information where can existing customers best be reached for reengagement and

retention efforts

bull Whatrsquos the average watch time

bull What production content brings in new customers and keeps existing customers engaged

Answering these questions and more is paramount to the success and longevity of OTT streaming

services To learn more about OTT and CTV measurement as a streaming service contact us

Subscribe here to receive upcoming content on all things OTT and CTV

Measurement for Brands

Suppose yoursquore a regional fast food QSR chain and have a new menu item that will appeal to

the customers of your chief competitor Utilizing OTT advertising platforms and data-informed

targeting you launch a campaign microtargeted to households within a 5-mile range of your

existing locations with an affinity for other fast food QSRs and with recent visitation to your key

competitor based on point of interest (POI) data

Your ad campaign runs with a call to action for customers to download your mobile app and place

their order for a limited time buy one get one deal Over 2 million households are reached and

served an ad What options exist for measuring the success of this campaign

In addition to analytics on total impressions unique households pause-and-mute rates and other

performance metrics a programmatic platform will likely have built-in measurement capabilities

that help you directly tie in-app conversions back to individual impressions Platforms like

Roku Vizio etc may also host such capabilities with independent measurement partners This

type of real-time attribution requires that yoursquore measuring your app installs and events with a

measurement partner like Kochava

22

With Ad Without Ad

Incremental Lift

In the absence of an ad how

many people would have taken

the desired action anyway

Opportunities also exist to tie walk-insfoot traffic back to a campaign via POI visitation data

mapped to the households exposed to the campaign Beyond that letrsquos touch in more detail on

two other approaches

Incrementality Testing

The topic of incrementality testing is quite complex Incrementality testing attempts to answer

one question

To answer this question a target audience is first identified and then a percentage of that

audience (10-20) is held back as a control (holdout) group The remaining 80-90 of the

audience is the test group that is served with the campaign The performance of the control group

is compared to the test group and the performance gap between the two groups is the measure

of incremental lift A successful campaign would show positive and statistically significant

incremental lift

That said incrementality testing can be expensive and holding back 10-20 of a reachable

audience to act as a holdout group represents lost opportunity for growth In cases where the

holdout group is served a public service announcement (PSA) ad further media spend must be

expended Last but not least most methods of incrementality testing donrsquot adequately address

and eliminate unwanted biases between test and control groups that skew the validity of the

incremental lift assessment

Kochava MediaLifttrade

Kochava developed MediaLiftTM to address these significant hurdles and deliver valid

incrementality testing with actionable results MediaLift leverages a proprietary device scoring

technology to model forensic control groups against the billions of device profiles found within

23

the Kochava Collective data marketplace Utilizing a forensic control MediaLift enables media

to be run against 100 of the target audience with no holdout group Further since the forensic

control group is modeled directly against the test audience that was actually exposed to the

campaign the end result is a less expensive and far more accurate form of incrementality testing

and lift measurement

MediaLift is being used by some of the largest advertising brands and CTV platforms to measure

the efficacy of ad campaigns on OTT To learn more about MediaLift and request case studies

contact us

Quick Response (QR) Codes

The use of QR codes in TV advertising is booming More consumers are browsing on a second

device while watching TV (known as the second screen trend) and most of the time that second

device is their smartphone Placing a QR code directly into the ad creative enables viewers to

scan the QR code right from their screen and be immediately immersed into a digital experience

on mobile web or in-app QR codes not only provide a mechanism for direct response but also

a method of measurement QR code scans can be measured to determine the success of the

campaign in driving viewers to respond in the moment and complete a down-funnel conversion

(eg app install purchase website conversion etc)

Interested in incorporating QR codes into your next campaign Ask us how Kochava SmartLinkstrade

can help

Apple TV and the AppTrackingTransparency (ATT) framework

With the rollout of iOS 145 Apple will enforce the ATT framework which will

require users to give consent to app tracking across iPhone iPad and Apple TV If

a user opts-out of tracking through this framework there are limitations in how a

conversion can be attributed to paid media efforts across OTT advertising platforms

and beyond To understand the implications of the ATT framework on your OTT

efforts contact us for a free consultation

SCAN NOW AND SAVE 50 NOW A

2424

The Future of

OTT and CTV

25

The Future of OTT and CTV

Content Wars

The battle lines in the streaming wars have largely been drawn with the entrance into the space

of the major network and studio titans in the form of Disney+ Peacock Paramount+ and more

The OTT ecosystem will become more competitive as streaming services fight the content war

to retain and win over new subscribers and viewers This is good news for advertisers as OTT will

continue to grow as a channel to drive growth and brand awareness

More Devices per Household

As the number of devices per household continues to rise and OTT content becomes consumable

on other Internet of Things (IoT) devices measurement needs to keep pace To survive brands

need to understand every consumer touchpoint across every device

Subscriptions

Within the US the amount of consumers who are subscribed to an on-demand service has

increased from 52 in 2015 to 78 in 2020 As streaming services increase in popularity so will

subscriptions

Kochava Subscriptions provides in-app and outside performance measurement throughout the

whole user lifecycle with CancelGuardtrade sending an alert before users terminate their subscription

to give the opportunity to reengage those users to prevent churn and increase user retention

Learn more about Kochava subscriptions here

Source Benes Ross ldquoUS Connected TV Advertising 2020rdquo eMarketer Insider Intelligence 10 Nov

2020 wwwemarketercomcontentus-connected-tv-advertising-2020

eMarketer estimates that ad spend on OTT and CTV

will exceed $18B by 2024 accounting for 54 of

total media ad spending

26

Glossary

AVOD (Advertising-based Video on Demand)

AVODs are streaming services that offer free ad-supported streaming video (eg Crackle Tubi

Vudu)

CTV (Connected TV)

CTV is a television that can be connected to the internet and access content beyond what is

available through the normal offering from a cable provider

OTT (Over the Top)

The term OTT refers to television and film content streamed ldquoover the toprdquo of the internet directly

to viewers rather than through traditional broadcast cable or satellite mediums

Platform Direct

Platform direct requires advertisers to go straight to the platform to buy inventory through their

own exchanges

Programmatic Platform

Programmatic platforms are responsible for each stage of the advertising process and have a

direct relationship with inventory exchanges and OTT advertising platforms

Publisher Direct

Publisher direct requires advertisers to go straight to the publisher to buy inventory through their

own exchanges

SVOD (Subscription Video on Demand)

SVODs are streaming services that require a subscription (eg Netflix Hulu amp Amazon Prime

Video)

27

Still have questions

Learn more at Kochavacom

10

As of Q2 2020 here are the top

streaming services on the OTT market

Source Nielsen ldquoGrowth Spurt Time Spent Streaming Ad-Supported Video Is Outpacing Big-Name SVOD Viewingrdquo Nielsen The

Nielsen Company 18 Aug 2020 wwwnielsencomuseninsightsarticle2020growth-spurt-time-spent-streaming-ad-supported-

video-is-outpacing-big-name-svod-viewing

HULU (11)

YOUTUBE (20)

NETFLIX (34)

AMAZON (8)

DISNEY+ (4)

OTHER (23)

Video Streaming Distribution Percent

by Brand Q2 2020 P2+

11

Common Types of OTT Ads

Advertisement spots run within OTT content typically take three forms

bull Pre-roll Ads inserted prior to the video content starting

bull Mid-roll Ads inserted within the main video content

bull Post-roll Ads inserted after the video content has finished

On most AVOD platforms users are unable to skip the ad no matter its placement (pre mid post)

however because most ads are only 15 30 or 60 seconds long users tend to watch at least part

of the advertisement if not all of it On YouTube users usually have the option to skip the ad

after five seconds Within those first few moments advertisers strive to capture the consumerrsquos

attention to gain brand awareness and improve completed view rates

Other Ad Formats

Platforms like Roku Vizio and others also offer endemic ad inventory on their home screens

screensavers and more These ad placements are commonly utilized for streaming services to

promote their channel apps with spotlights on a particular movie or show premiere The goal is

to entice the consumer to add the channel app to their device start a free trial and even purchase

or rent particular content

12

OTT Advertising Platforms

There are three main avenues for advertisers to buy media on OTT

bull Programmatic

One of the most effective and cost-efficient ways for advertisers to enter the OTT space

is through programmatic platforms Ad placement can be automated with programmatic

bidding because of direct relationships between inventory exchanges and other OTT

advertising platforms Advertisers are able to target audiences viewing OTT content across

multiple streaming services platforms and devices

bull Platform Direct

Advertisers can choose to go directly to major platforms such as Roku Vizio Samsung

etc and buy inventory through the platformrsquos own exchange While this is a very

straightforward way to buy ad space it limits the campaign to that specific platform and

doesnrsquot allow for cross-platform advertising

bull Publisher Direct

Going directly to the publisher (Hulu Sling Paramount+ Crackle etc) is another option

and allows for more control over ad inventory However like Platform Direct Publisher

Direct limits the advertiserrsquos campaign to that specific publisherrsquos content

1313

The Benefits

of Advertising on

OTT and CTV

14

The Benefits of Advertising on OTT and CTV

Addressability and Targeting

As challenges mount to addressability and precise targeting in both mobile and display with

recent changes to third-party cookie policies and the decreasing availability of the identifier for

advertisers (IDFA) on iOS devices the OTT space offers great advantages

Programmatic platform-direct and publisher-direct platforms all incorporate first- and third-party

data to extract insights which can help advertisers reach the right audience create personalized

messaging deliver a better customer experience and reduce wasted media spend

OTT advertising platforms can address specific households and in certain cases even the different

devices within those households with targeted advertising based on holistic userhousehold

profiles that include insights on

bull Demographics

bull Points of interest visitation

bull Brand affinity

bull Interests and behaviors

bull Precision geography

bull And more

This enables microtargeting for maximum efficacy of ad spend Further due to household-

level targeting geofencing enables much more precise geographic-based targeting which is

particularly important for brick-and-mortar brands

Brand Innovators found that 68 of survey respondents agree that the benefits of addressable

advertising are the potential to target customers and geographies more precisely

Ask how the Kochava Collective a privacy-first premium data marketplace can

provide audience enrichment and household insights to drive your OTT efforts

15

Viewability

An entire screen ad is hard to ignore especially when it appears between episodes of your

favorite show Not only do OTT campaigns open up the advertisement space the ads run on these

platforms are viewed at a much higher completion rate Further Brand Innovators found that most

of their survey respondents chose to run ads on OTT because ldquolighter ad loads keep audiences

more engagedrdquo as opposed to the heavily saturated mobile space

Return on Investment (ROI)

With the mobile ad space saturated with advertisements cost per install (CPI) rates have risen

considerably along with cost per action (CPA) and cost per mille (CPM) The OTT space is

premium inventory however direct targetability and high view completion rates make running ads

on OTT more cost-effective in terms of ROI

1616

Challenges with

OTT and CTV

17

While there are a lot of benefits to running ad campaigns on OTT and CTV it doesnrsquot come

without its challenges

OTT has a media fragmentation problem in all of its varying devices and platformsndashmaking ad

serving mediation frequency capping and other processes quite challenging This means itrsquos

hard for advertisers to target and measure viewers from app to app and one operating system to

another Therersquos talk of a future universal ID that could be leveraged to simplify the measurement

of viewing behavior across multiple devices platforms and apps but nothing has materialized

to date

The OTT space is also no stranger to ad fraud As money has poured into the space fraudsters

have followedndashcrafting sophisticated schemes to exploit server-side ad insertion and other

technologies specific to OTT Fraud schemes are frequently uncovered and found to have cost

advertisers millions of dollars Fraud prevention technologies are evolving to meet the need

for better protections similar to the capabilities developed by Kochava and other mobile

measurement partners (MMPS) and providers to counteract and prevent fraud in the mobile

ad ecosystem

Most programmatic OTT deals use a private exchange environment This gives media owners

more control of their inventory and allows advertisers better transparency into what they are

buying Nonetheless be sure to talk with your ad partner about these challenges as you embark

upon your OTT growth journey

Challenges with OTT and CTV

1818

Measuring OTT

and CTV

19

Letrsquos touch on two distinct measurement needs within the OTT and CTV space

First OTT streaming services themselves need measurement in order to understand the audiences

engaging with their content where they came from and what their preferences are

Second there are the brands consumer packaged goods (CPG) companies and quick service

restaurants (QSR) for example that will run campaigns across ad-supporting OTT services to

drive brand awareness andor customer growth and engagement

Letrsquos unpack each of these in further detail

Measurement for OTT Streaming Services

Measuring OTT and CTV

Think Disney+ Sling TV Netflix Paramount+ and beyond There are thousands of OTT streaming

services through which consumers can watch content for free with ads or ad free through a paid

subscription Kochava specializes in delivering omni-channel cross-platform measurement and

attribution for these streaming services as well as full lifecycle subscription management

GAMING CONSOLES

SMART TV MOBILECTV LAPTOP TABLET HOUSEHOLD

20

This includes

bull Measuring omni-channel acquisition and reengagement campaigns including those run

on OTT advertising platforms

bull Capturing app installs free trials subscriptions content views watchlist updates and

other customer engagement across all platforms and connected devices

bull Attributing customer activity back to the omni-channel marketing efforts (paid or owned

media) that drove it to optimize media spend

bull Connecting the dots across devices to understand every touchpoint through which an

individual customer engages with the service and content

bull Full lifecycle subscription management from free trial to paid subscription subscription

renewal to pending cancellation (involuntary or voluntary) and cancellation to

successful recovery

CTV COMPUTER MOBILE amp TABLET GAME CONSOLES

AMAZON FIRE

ANDROID

APPLE

CHROMECAST

LG

ROKU

SAMSUNG

VIZIO

CHROME

MAC

WINDOWS

AMAZON FIRE

ANDROID

IPHONE amp IPAD

HUAWEI

PLAYSTATION

XBOX

NINTENDO

Did you know you can measure across these OTT streaming

devices and platforms with Kochava

Contact us to learn more

21

The data provided by measurement solutions like Kochava enables OTT streaming services to

answer these vitally important questions

bull What marketing strategies are most successful in acquiring new quality customers that

convert through the paywall to become paid subscribers or regular content watchers

bull What are some of the user journeys taken by our best customers by measure of retention

and lifetime value (LTV)

bull Mobile -gt Web -gt CTV

bull CTV -gt Mobile -gt Web

bull Web -gt CTV -gt Mobile

bull According to these journeys on what platform and channel is our

acquisition media spend most efficiently utilized (mobile display

OTT and CTV)

bull On what devices and platforms are customers engaging with your content and based on

that information where can existing customers best be reached for reengagement and

retention efforts

bull Whatrsquos the average watch time

bull What production content brings in new customers and keeps existing customers engaged

Answering these questions and more is paramount to the success and longevity of OTT streaming

services To learn more about OTT and CTV measurement as a streaming service contact us

Subscribe here to receive upcoming content on all things OTT and CTV

Measurement for Brands

Suppose yoursquore a regional fast food QSR chain and have a new menu item that will appeal to

the customers of your chief competitor Utilizing OTT advertising platforms and data-informed

targeting you launch a campaign microtargeted to households within a 5-mile range of your

existing locations with an affinity for other fast food QSRs and with recent visitation to your key

competitor based on point of interest (POI) data

Your ad campaign runs with a call to action for customers to download your mobile app and place

their order for a limited time buy one get one deal Over 2 million households are reached and

served an ad What options exist for measuring the success of this campaign

In addition to analytics on total impressions unique households pause-and-mute rates and other

performance metrics a programmatic platform will likely have built-in measurement capabilities

that help you directly tie in-app conversions back to individual impressions Platforms like

Roku Vizio etc may also host such capabilities with independent measurement partners This

type of real-time attribution requires that yoursquore measuring your app installs and events with a

measurement partner like Kochava

22

With Ad Without Ad

Incremental Lift

In the absence of an ad how

many people would have taken

the desired action anyway

Opportunities also exist to tie walk-insfoot traffic back to a campaign via POI visitation data

mapped to the households exposed to the campaign Beyond that letrsquos touch in more detail on

two other approaches

Incrementality Testing

The topic of incrementality testing is quite complex Incrementality testing attempts to answer

one question

To answer this question a target audience is first identified and then a percentage of that

audience (10-20) is held back as a control (holdout) group The remaining 80-90 of the

audience is the test group that is served with the campaign The performance of the control group

is compared to the test group and the performance gap between the two groups is the measure

of incremental lift A successful campaign would show positive and statistically significant

incremental lift

That said incrementality testing can be expensive and holding back 10-20 of a reachable

audience to act as a holdout group represents lost opportunity for growth In cases where the

holdout group is served a public service announcement (PSA) ad further media spend must be

expended Last but not least most methods of incrementality testing donrsquot adequately address

and eliminate unwanted biases between test and control groups that skew the validity of the

incremental lift assessment

Kochava MediaLifttrade

Kochava developed MediaLiftTM to address these significant hurdles and deliver valid

incrementality testing with actionable results MediaLift leverages a proprietary device scoring

technology to model forensic control groups against the billions of device profiles found within

23

the Kochava Collective data marketplace Utilizing a forensic control MediaLift enables media

to be run against 100 of the target audience with no holdout group Further since the forensic

control group is modeled directly against the test audience that was actually exposed to the

campaign the end result is a less expensive and far more accurate form of incrementality testing

and lift measurement

MediaLift is being used by some of the largest advertising brands and CTV platforms to measure

the efficacy of ad campaigns on OTT To learn more about MediaLift and request case studies

contact us

Quick Response (QR) Codes

The use of QR codes in TV advertising is booming More consumers are browsing on a second

device while watching TV (known as the second screen trend) and most of the time that second

device is their smartphone Placing a QR code directly into the ad creative enables viewers to

scan the QR code right from their screen and be immediately immersed into a digital experience

on mobile web or in-app QR codes not only provide a mechanism for direct response but also

a method of measurement QR code scans can be measured to determine the success of the

campaign in driving viewers to respond in the moment and complete a down-funnel conversion

(eg app install purchase website conversion etc)

Interested in incorporating QR codes into your next campaign Ask us how Kochava SmartLinkstrade

can help

Apple TV and the AppTrackingTransparency (ATT) framework

With the rollout of iOS 145 Apple will enforce the ATT framework which will

require users to give consent to app tracking across iPhone iPad and Apple TV If

a user opts-out of tracking through this framework there are limitations in how a

conversion can be attributed to paid media efforts across OTT advertising platforms

and beyond To understand the implications of the ATT framework on your OTT

efforts contact us for a free consultation

SCAN NOW AND SAVE 50 NOW A

2424

The Future of

OTT and CTV

25

The Future of OTT and CTV

Content Wars

The battle lines in the streaming wars have largely been drawn with the entrance into the space

of the major network and studio titans in the form of Disney+ Peacock Paramount+ and more

The OTT ecosystem will become more competitive as streaming services fight the content war

to retain and win over new subscribers and viewers This is good news for advertisers as OTT will

continue to grow as a channel to drive growth and brand awareness

More Devices per Household

As the number of devices per household continues to rise and OTT content becomes consumable

on other Internet of Things (IoT) devices measurement needs to keep pace To survive brands

need to understand every consumer touchpoint across every device

Subscriptions

Within the US the amount of consumers who are subscribed to an on-demand service has

increased from 52 in 2015 to 78 in 2020 As streaming services increase in popularity so will

subscriptions

Kochava Subscriptions provides in-app and outside performance measurement throughout the

whole user lifecycle with CancelGuardtrade sending an alert before users terminate their subscription

to give the opportunity to reengage those users to prevent churn and increase user retention

Learn more about Kochava subscriptions here

Source Benes Ross ldquoUS Connected TV Advertising 2020rdquo eMarketer Insider Intelligence 10 Nov

2020 wwwemarketercomcontentus-connected-tv-advertising-2020

eMarketer estimates that ad spend on OTT and CTV

will exceed $18B by 2024 accounting for 54 of

total media ad spending

26

Glossary

AVOD (Advertising-based Video on Demand)

AVODs are streaming services that offer free ad-supported streaming video (eg Crackle Tubi

Vudu)

CTV (Connected TV)

CTV is a television that can be connected to the internet and access content beyond what is

available through the normal offering from a cable provider

OTT (Over the Top)

The term OTT refers to television and film content streamed ldquoover the toprdquo of the internet directly

to viewers rather than through traditional broadcast cable or satellite mediums

Platform Direct

Platform direct requires advertisers to go straight to the platform to buy inventory through their

own exchanges

Programmatic Platform

Programmatic platforms are responsible for each stage of the advertising process and have a

direct relationship with inventory exchanges and OTT advertising platforms

Publisher Direct

Publisher direct requires advertisers to go straight to the publisher to buy inventory through their

own exchanges

SVOD (Subscription Video on Demand)

SVODs are streaming services that require a subscription (eg Netflix Hulu amp Amazon Prime

Video)

27

Still have questions

Learn more at Kochavacom

11

Common Types of OTT Ads

Advertisement spots run within OTT content typically take three forms

bull Pre-roll Ads inserted prior to the video content starting

bull Mid-roll Ads inserted within the main video content

bull Post-roll Ads inserted after the video content has finished

On most AVOD platforms users are unable to skip the ad no matter its placement (pre mid post)

however because most ads are only 15 30 or 60 seconds long users tend to watch at least part

of the advertisement if not all of it On YouTube users usually have the option to skip the ad

after five seconds Within those first few moments advertisers strive to capture the consumerrsquos

attention to gain brand awareness and improve completed view rates

Other Ad Formats

Platforms like Roku Vizio and others also offer endemic ad inventory on their home screens

screensavers and more These ad placements are commonly utilized for streaming services to

promote their channel apps with spotlights on a particular movie or show premiere The goal is

to entice the consumer to add the channel app to their device start a free trial and even purchase

or rent particular content

12

OTT Advertising Platforms

There are three main avenues for advertisers to buy media on OTT

bull Programmatic

One of the most effective and cost-efficient ways for advertisers to enter the OTT space

is through programmatic platforms Ad placement can be automated with programmatic

bidding because of direct relationships between inventory exchanges and other OTT

advertising platforms Advertisers are able to target audiences viewing OTT content across

multiple streaming services platforms and devices

bull Platform Direct

Advertisers can choose to go directly to major platforms such as Roku Vizio Samsung

etc and buy inventory through the platformrsquos own exchange While this is a very

straightforward way to buy ad space it limits the campaign to that specific platform and

doesnrsquot allow for cross-platform advertising

bull Publisher Direct

Going directly to the publisher (Hulu Sling Paramount+ Crackle etc) is another option

and allows for more control over ad inventory However like Platform Direct Publisher

Direct limits the advertiserrsquos campaign to that specific publisherrsquos content

1313

The Benefits

of Advertising on

OTT and CTV

14

The Benefits of Advertising on OTT and CTV

Addressability and Targeting

As challenges mount to addressability and precise targeting in both mobile and display with

recent changes to third-party cookie policies and the decreasing availability of the identifier for

advertisers (IDFA) on iOS devices the OTT space offers great advantages

Programmatic platform-direct and publisher-direct platforms all incorporate first- and third-party

data to extract insights which can help advertisers reach the right audience create personalized

messaging deliver a better customer experience and reduce wasted media spend

OTT advertising platforms can address specific households and in certain cases even the different

devices within those households with targeted advertising based on holistic userhousehold

profiles that include insights on

bull Demographics

bull Points of interest visitation

bull Brand affinity

bull Interests and behaviors

bull Precision geography

bull And more

This enables microtargeting for maximum efficacy of ad spend Further due to household-

level targeting geofencing enables much more precise geographic-based targeting which is

particularly important for brick-and-mortar brands

Brand Innovators found that 68 of survey respondents agree that the benefits of addressable

advertising are the potential to target customers and geographies more precisely

Ask how the Kochava Collective a privacy-first premium data marketplace can

provide audience enrichment and household insights to drive your OTT efforts

15

Viewability

An entire screen ad is hard to ignore especially when it appears between episodes of your

favorite show Not only do OTT campaigns open up the advertisement space the ads run on these

platforms are viewed at a much higher completion rate Further Brand Innovators found that most

of their survey respondents chose to run ads on OTT because ldquolighter ad loads keep audiences

more engagedrdquo as opposed to the heavily saturated mobile space

Return on Investment (ROI)

With the mobile ad space saturated with advertisements cost per install (CPI) rates have risen

considerably along with cost per action (CPA) and cost per mille (CPM) The OTT space is

premium inventory however direct targetability and high view completion rates make running ads

on OTT more cost-effective in terms of ROI

1616

Challenges with

OTT and CTV

17

While there are a lot of benefits to running ad campaigns on OTT and CTV it doesnrsquot come

without its challenges

OTT has a media fragmentation problem in all of its varying devices and platformsndashmaking ad

serving mediation frequency capping and other processes quite challenging This means itrsquos

hard for advertisers to target and measure viewers from app to app and one operating system to

another Therersquos talk of a future universal ID that could be leveraged to simplify the measurement

of viewing behavior across multiple devices platforms and apps but nothing has materialized

to date

The OTT space is also no stranger to ad fraud As money has poured into the space fraudsters

have followedndashcrafting sophisticated schemes to exploit server-side ad insertion and other

technologies specific to OTT Fraud schemes are frequently uncovered and found to have cost

advertisers millions of dollars Fraud prevention technologies are evolving to meet the need

for better protections similar to the capabilities developed by Kochava and other mobile

measurement partners (MMPS) and providers to counteract and prevent fraud in the mobile

ad ecosystem

Most programmatic OTT deals use a private exchange environment This gives media owners

more control of their inventory and allows advertisers better transparency into what they are

buying Nonetheless be sure to talk with your ad partner about these challenges as you embark

upon your OTT growth journey

Challenges with OTT and CTV

1818

Measuring OTT

and CTV

19

Letrsquos touch on two distinct measurement needs within the OTT and CTV space

First OTT streaming services themselves need measurement in order to understand the audiences

engaging with their content where they came from and what their preferences are

Second there are the brands consumer packaged goods (CPG) companies and quick service

restaurants (QSR) for example that will run campaigns across ad-supporting OTT services to

drive brand awareness andor customer growth and engagement

Letrsquos unpack each of these in further detail

Measurement for OTT Streaming Services

Measuring OTT and CTV

Think Disney+ Sling TV Netflix Paramount+ and beyond There are thousands of OTT streaming

services through which consumers can watch content for free with ads or ad free through a paid

subscription Kochava specializes in delivering omni-channel cross-platform measurement and

attribution for these streaming services as well as full lifecycle subscription management

GAMING CONSOLES

SMART TV MOBILECTV LAPTOP TABLET HOUSEHOLD

20

This includes

bull Measuring omni-channel acquisition and reengagement campaigns including those run

on OTT advertising platforms

bull Capturing app installs free trials subscriptions content views watchlist updates and

other customer engagement across all platforms and connected devices

bull Attributing customer activity back to the omni-channel marketing efforts (paid or owned

media) that drove it to optimize media spend

bull Connecting the dots across devices to understand every touchpoint through which an

individual customer engages with the service and content

bull Full lifecycle subscription management from free trial to paid subscription subscription

renewal to pending cancellation (involuntary or voluntary) and cancellation to

successful recovery

CTV COMPUTER MOBILE amp TABLET GAME CONSOLES

AMAZON FIRE

ANDROID

APPLE

CHROMECAST

LG

ROKU

SAMSUNG

VIZIO

CHROME

MAC

WINDOWS

AMAZON FIRE

ANDROID

IPHONE amp IPAD

HUAWEI

PLAYSTATION

XBOX

NINTENDO

Did you know you can measure across these OTT streaming

devices and platforms with Kochava

Contact us to learn more

21

The data provided by measurement solutions like Kochava enables OTT streaming services to

answer these vitally important questions

bull What marketing strategies are most successful in acquiring new quality customers that

convert through the paywall to become paid subscribers or regular content watchers

bull What are some of the user journeys taken by our best customers by measure of retention

and lifetime value (LTV)

bull Mobile -gt Web -gt CTV

bull CTV -gt Mobile -gt Web

bull Web -gt CTV -gt Mobile

bull According to these journeys on what platform and channel is our

acquisition media spend most efficiently utilized (mobile display

OTT and CTV)

bull On what devices and platforms are customers engaging with your content and based on

that information where can existing customers best be reached for reengagement and

retention efforts

bull Whatrsquos the average watch time

bull What production content brings in new customers and keeps existing customers engaged

Answering these questions and more is paramount to the success and longevity of OTT streaming

services To learn more about OTT and CTV measurement as a streaming service contact us

Subscribe here to receive upcoming content on all things OTT and CTV

Measurement for Brands

Suppose yoursquore a regional fast food QSR chain and have a new menu item that will appeal to

the customers of your chief competitor Utilizing OTT advertising platforms and data-informed

targeting you launch a campaign microtargeted to households within a 5-mile range of your

existing locations with an affinity for other fast food QSRs and with recent visitation to your key

competitor based on point of interest (POI) data

Your ad campaign runs with a call to action for customers to download your mobile app and place

their order for a limited time buy one get one deal Over 2 million households are reached and

served an ad What options exist for measuring the success of this campaign

In addition to analytics on total impressions unique households pause-and-mute rates and other

performance metrics a programmatic platform will likely have built-in measurement capabilities

that help you directly tie in-app conversions back to individual impressions Platforms like

Roku Vizio etc may also host such capabilities with independent measurement partners This

type of real-time attribution requires that yoursquore measuring your app installs and events with a

measurement partner like Kochava

22

With Ad Without Ad

Incremental Lift

In the absence of an ad how

many people would have taken

the desired action anyway

Opportunities also exist to tie walk-insfoot traffic back to a campaign via POI visitation data

mapped to the households exposed to the campaign Beyond that letrsquos touch in more detail on

two other approaches

Incrementality Testing

The topic of incrementality testing is quite complex Incrementality testing attempts to answer

one question

To answer this question a target audience is first identified and then a percentage of that

audience (10-20) is held back as a control (holdout) group The remaining 80-90 of the

audience is the test group that is served with the campaign The performance of the control group

is compared to the test group and the performance gap between the two groups is the measure

of incremental lift A successful campaign would show positive and statistically significant

incremental lift

That said incrementality testing can be expensive and holding back 10-20 of a reachable

audience to act as a holdout group represents lost opportunity for growth In cases where the

holdout group is served a public service announcement (PSA) ad further media spend must be

expended Last but not least most methods of incrementality testing donrsquot adequately address

and eliminate unwanted biases between test and control groups that skew the validity of the

incremental lift assessment

Kochava MediaLifttrade

Kochava developed MediaLiftTM to address these significant hurdles and deliver valid

incrementality testing with actionable results MediaLift leverages a proprietary device scoring

technology to model forensic control groups against the billions of device profiles found within

23

the Kochava Collective data marketplace Utilizing a forensic control MediaLift enables media

to be run against 100 of the target audience with no holdout group Further since the forensic

control group is modeled directly against the test audience that was actually exposed to the

campaign the end result is a less expensive and far more accurate form of incrementality testing

and lift measurement

MediaLift is being used by some of the largest advertising brands and CTV platforms to measure

the efficacy of ad campaigns on OTT To learn more about MediaLift and request case studies

contact us

Quick Response (QR) Codes

The use of QR codes in TV advertising is booming More consumers are browsing on a second

device while watching TV (known as the second screen trend) and most of the time that second

device is their smartphone Placing a QR code directly into the ad creative enables viewers to

scan the QR code right from their screen and be immediately immersed into a digital experience

on mobile web or in-app QR codes not only provide a mechanism for direct response but also

a method of measurement QR code scans can be measured to determine the success of the

campaign in driving viewers to respond in the moment and complete a down-funnel conversion

(eg app install purchase website conversion etc)

Interested in incorporating QR codes into your next campaign Ask us how Kochava SmartLinkstrade

can help

Apple TV and the AppTrackingTransparency (ATT) framework

With the rollout of iOS 145 Apple will enforce the ATT framework which will

require users to give consent to app tracking across iPhone iPad and Apple TV If

a user opts-out of tracking through this framework there are limitations in how a

conversion can be attributed to paid media efforts across OTT advertising platforms

and beyond To understand the implications of the ATT framework on your OTT

efforts contact us for a free consultation

SCAN NOW AND SAVE 50 NOW A

2424

The Future of

OTT and CTV

25

The Future of OTT and CTV

Content Wars

The battle lines in the streaming wars have largely been drawn with the entrance into the space

of the major network and studio titans in the form of Disney+ Peacock Paramount+ and more

The OTT ecosystem will become more competitive as streaming services fight the content war

to retain and win over new subscribers and viewers This is good news for advertisers as OTT will

continue to grow as a channel to drive growth and brand awareness

More Devices per Household

As the number of devices per household continues to rise and OTT content becomes consumable

on other Internet of Things (IoT) devices measurement needs to keep pace To survive brands

need to understand every consumer touchpoint across every device

Subscriptions

Within the US the amount of consumers who are subscribed to an on-demand service has

increased from 52 in 2015 to 78 in 2020 As streaming services increase in popularity so will

subscriptions

Kochava Subscriptions provides in-app and outside performance measurement throughout the

whole user lifecycle with CancelGuardtrade sending an alert before users terminate their subscription

to give the opportunity to reengage those users to prevent churn and increase user retention

Learn more about Kochava subscriptions here

Source Benes Ross ldquoUS Connected TV Advertising 2020rdquo eMarketer Insider Intelligence 10 Nov

2020 wwwemarketercomcontentus-connected-tv-advertising-2020

eMarketer estimates that ad spend on OTT and CTV

will exceed $18B by 2024 accounting for 54 of

total media ad spending

26

Glossary

AVOD (Advertising-based Video on Demand)

AVODs are streaming services that offer free ad-supported streaming video (eg Crackle Tubi

Vudu)

CTV (Connected TV)

CTV is a television that can be connected to the internet and access content beyond what is

available through the normal offering from a cable provider

OTT (Over the Top)

The term OTT refers to television and film content streamed ldquoover the toprdquo of the internet directly

to viewers rather than through traditional broadcast cable or satellite mediums

Platform Direct

Platform direct requires advertisers to go straight to the platform to buy inventory through their

own exchanges

Programmatic Platform

Programmatic platforms are responsible for each stage of the advertising process and have a

direct relationship with inventory exchanges and OTT advertising platforms

Publisher Direct

Publisher direct requires advertisers to go straight to the publisher to buy inventory through their

own exchanges

SVOD (Subscription Video on Demand)

SVODs are streaming services that require a subscription (eg Netflix Hulu amp Amazon Prime

Video)

27

Still have questions

Learn more at Kochavacom

12

OTT Advertising Platforms

There are three main avenues for advertisers to buy media on OTT

bull Programmatic

One of the most effective and cost-efficient ways for advertisers to enter the OTT space

is through programmatic platforms Ad placement can be automated with programmatic

bidding because of direct relationships between inventory exchanges and other OTT

advertising platforms Advertisers are able to target audiences viewing OTT content across

multiple streaming services platforms and devices

bull Platform Direct

Advertisers can choose to go directly to major platforms such as Roku Vizio Samsung

etc and buy inventory through the platformrsquos own exchange While this is a very

straightforward way to buy ad space it limits the campaign to that specific platform and

doesnrsquot allow for cross-platform advertising

bull Publisher Direct

Going directly to the publisher (Hulu Sling Paramount+ Crackle etc) is another option

and allows for more control over ad inventory However like Platform Direct Publisher

Direct limits the advertiserrsquos campaign to that specific publisherrsquos content

1313

The Benefits

of Advertising on

OTT and CTV

14

The Benefits of Advertising on OTT and CTV

Addressability and Targeting

As challenges mount to addressability and precise targeting in both mobile and display with

recent changes to third-party cookie policies and the decreasing availability of the identifier for

advertisers (IDFA) on iOS devices the OTT space offers great advantages

Programmatic platform-direct and publisher-direct platforms all incorporate first- and third-party

data to extract insights which can help advertisers reach the right audience create personalized

messaging deliver a better customer experience and reduce wasted media spend

OTT advertising platforms can address specific households and in certain cases even the different

devices within those households with targeted advertising based on holistic userhousehold

profiles that include insights on

bull Demographics

bull Points of interest visitation

bull Brand affinity

bull Interests and behaviors

bull Precision geography

bull And more

This enables microtargeting for maximum efficacy of ad spend Further due to household-

level targeting geofencing enables much more precise geographic-based targeting which is

particularly important for brick-and-mortar brands

Brand Innovators found that 68 of survey respondents agree that the benefits of addressable

advertising are the potential to target customers and geographies more precisely

Ask how the Kochava Collective a privacy-first premium data marketplace can

provide audience enrichment and household insights to drive your OTT efforts

15

Viewability

An entire screen ad is hard to ignore especially when it appears between episodes of your

favorite show Not only do OTT campaigns open up the advertisement space the ads run on these

platforms are viewed at a much higher completion rate Further Brand Innovators found that most

of their survey respondents chose to run ads on OTT because ldquolighter ad loads keep audiences

more engagedrdquo as opposed to the heavily saturated mobile space

Return on Investment (ROI)

With the mobile ad space saturated with advertisements cost per install (CPI) rates have risen

considerably along with cost per action (CPA) and cost per mille (CPM) The OTT space is

premium inventory however direct targetability and high view completion rates make running ads

on OTT more cost-effective in terms of ROI

1616

Challenges with

OTT and CTV

17

While there are a lot of benefits to running ad campaigns on OTT and CTV it doesnrsquot come

without its challenges

OTT has a media fragmentation problem in all of its varying devices and platformsndashmaking ad

serving mediation frequency capping and other processes quite challenging This means itrsquos

hard for advertisers to target and measure viewers from app to app and one operating system to

another Therersquos talk of a future universal ID that could be leveraged to simplify the measurement

of viewing behavior across multiple devices platforms and apps but nothing has materialized

to date

The OTT space is also no stranger to ad fraud As money has poured into the space fraudsters

have followedndashcrafting sophisticated schemes to exploit server-side ad insertion and other

technologies specific to OTT Fraud schemes are frequently uncovered and found to have cost

advertisers millions of dollars Fraud prevention technologies are evolving to meet the need

for better protections similar to the capabilities developed by Kochava and other mobile

measurement partners (MMPS) and providers to counteract and prevent fraud in the mobile

ad ecosystem

Most programmatic OTT deals use a private exchange environment This gives media owners

more control of their inventory and allows advertisers better transparency into what they are

buying Nonetheless be sure to talk with your ad partner about these challenges as you embark

upon your OTT growth journey

Challenges with OTT and CTV

1818

Measuring OTT

and CTV

19

Letrsquos touch on two distinct measurement needs within the OTT and CTV space

First OTT streaming services themselves need measurement in order to understand the audiences

engaging with their content where they came from and what their preferences are

Second there are the brands consumer packaged goods (CPG) companies and quick service

restaurants (QSR) for example that will run campaigns across ad-supporting OTT services to

drive brand awareness andor customer growth and engagement

Letrsquos unpack each of these in further detail

Measurement for OTT Streaming Services

Measuring OTT and CTV

Think Disney+ Sling TV Netflix Paramount+ and beyond There are thousands of OTT streaming

services through which consumers can watch content for free with ads or ad free through a paid

subscription Kochava specializes in delivering omni-channel cross-platform measurement and

attribution for these streaming services as well as full lifecycle subscription management

GAMING CONSOLES

SMART TV MOBILECTV LAPTOP TABLET HOUSEHOLD

20

This includes

bull Measuring omni-channel acquisition and reengagement campaigns including those run

on OTT advertising platforms

bull Capturing app installs free trials subscriptions content views watchlist updates and

other customer engagement across all platforms and connected devices

bull Attributing customer activity back to the omni-channel marketing efforts (paid or owned

media) that drove it to optimize media spend

bull Connecting the dots across devices to understand every touchpoint through which an

individual customer engages with the service and content

bull Full lifecycle subscription management from free trial to paid subscription subscription

renewal to pending cancellation (involuntary or voluntary) and cancellation to

successful recovery

CTV COMPUTER MOBILE amp TABLET GAME CONSOLES

AMAZON FIRE

ANDROID

APPLE

CHROMECAST

LG

ROKU

SAMSUNG

VIZIO

CHROME

MAC

WINDOWS

AMAZON FIRE

ANDROID

IPHONE amp IPAD

HUAWEI

PLAYSTATION

XBOX

NINTENDO

Did you know you can measure across these OTT streaming

devices and platforms with Kochava

Contact us to learn more

21

The data provided by measurement solutions like Kochava enables OTT streaming services to

answer these vitally important questions

bull What marketing strategies are most successful in acquiring new quality customers that

convert through the paywall to become paid subscribers or regular content watchers

bull What are some of the user journeys taken by our best customers by measure of retention

and lifetime value (LTV)

bull Mobile -gt Web -gt CTV

bull CTV -gt Mobile -gt Web

bull Web -gt CTV -gt Mobile

bull According to these journeys on what platform and channel is our

acquisition media spend most efficiently utilized (mobile display

OTT and CTV)

bull On what devices and platforms are customers engaging with your content and based on

that information where can existing customers best be reached for reengagement and

retention efforts

bull Whatrsquos the average watch time

bull What production content brings in new customers and keeps existing customers engaged

Answering these questions and more is paramount to the success and longevity of OTT streaming

services To learn more about OTT and CTV measurement as a streaming service contact us

Subscribe here to receive upcoming content on all things OTT and CTV

Measurement for Brands

Suppose yoursquore a regional fast food QSR chain and have a new menu item that will appeal to

the customers of your chief competitor Utilizing OTT advertising platforms and data-informed

targeting you launch a campaign microtargeted to households within a 5-mile range of your

existing locations with an affinity for other fast food QSRs and with recent visitation to your key

competitor based on point of interest (POI) data

Your ad campaign runs with a call to action for customers to download your mobile app and place

their order for a limited time buy one get one deal Over 2 million households are reached and

served an ad What options exist for measuring the success of this campaign

In addition to analytics on total impressions unique households pause-and-mute rates and other

performance metrics a programmatic platform will likely have built-in measurement capabilities

that help you directly tie in-app conversions back to individual impressions Platforms like

Roku Vizio etc may also host such capabilities with independent measurement partners This

type of real-time attribution requires that yoursquore measuring your app installs and events with a

measurement partner like Kochava

22

With Ad Without Ad

Incremental Lift

In the absence of an ad how

many people would have taken

the desired action anyway

Opportunities also exist to tie walk-insfoot traffic back to a campaign via POI visitation data

mapped to the households exposed to the campaign Beyond that letrsquos touch in more detail on

two other approaches

Incrementality Testing

The topic of incrementality testing is quite complex Incrementality testing attempts to answer

one question

To answer this question a target audience is first identified and then a percentage of that

audience (10-20) is held back as a control (holdout) group The remaining 80-90 of the

audience is the test group that is served with the campaign The performance of the control group

is compared to the test group and the performance gap between the two groups is the measure

of incremental lift A successful campaign would show positive and statistically significant

incremental lift

That said incrementality testing can be expensive and holding back 10-20 of a reachable

audience to act as a holdout group represents lost opportunity for growth In cases where the

holdout group is served a public service announcement (PSA) ad further media spend must be

expended Last but not least most methods of incrementality testing donrsquot adequately address

and eliminate unwanted biases between test and control groups that skew the validity of the

incremental lift assessment

Kochava MediaLifttrade

Kochava developed MediaLiftTM to address these significant hurdles and deliver valid

incrementality testing with actionable results MediaLift leverages a proprietary device scoring

technology to model forensic control groups against the billions of device profiles found within

23

the Kochava Collective data marketplace Utilizing a forensic control MediaLift enables media

to be run against 100 of the target audience with no holdout group Further since the forensic

control group is modeled directly against the test audience that was actually exposed to the

campaign the end result is a less expensive and far more accurate form of incrementality testing

and lift measurement

MediaLift is being used by some of the largest advertising brands and CTV platforms to measure

the efficacy of ad campaigns on OTT To learn more about MediaLift and request case studies

contact us

Quick Response (QR) Codes

The use of QR codes in TV advertising is booming More consumers are browsing on a second

device while watching TV (known as the second screen trend) and most of the time that second

device is their smartphone Placing a QR code directly into the ad creative enables viewers to

scan the QR code right from their screen and be immediately immersed into a digital experience

on mobile web or in-app QR codes not only provide a mechanism for direct response but also

a method of measurement QR code scans can be measured to determine the success of the

campaign in driving viewers to respond in the moment and complete a down-funnel conversion

(eg app install purchase website conversion etc)

Interested in incorporating QR codes into your next campaign Ask us how Kochava SmartLinkstrade

can help

Apple TV and the AppTrackingTransparency (ATT) framework

With the rollout of iOS 145 Apple will enforce the ATT framework which will

require users to give consent to app tracking across iPhone iPad and Apple TV If

a user opts-out of tracking through this framework there are limitations in how a

conversion can be attributed to paid media efforts across OTT advertising platforms

and beyond To understand the implications of the ATT framework on your OTT

efforts contact us for a free consultation

SCAN NOW AND SAVE 50 NOW A

2424

The Future of

OTT and CTV

25

The Future of OTT and CTV

Content Wars

The battle lines in the streaming wars have largely been drawn with the entrance into the space

of the major network and studio titans in the form of Disney+ Peacock Paramount+ and more

The OTT ecosystem will become more competitive as streaming services fight the content war

to retain and win over new subscribers and viewers This is good news for advertisers as OTT will

continue to grow as a channel to drive growth and brand awareness

More Devices per Household

As the number of devices per household continues to rise and OTT content becomes consumable

on other Internet of Things (IoT) devices measurement needs to keep pace To survive brands

need to understand every consumer touchpoint across every device

Subscriptions

Within the US the amount of consumers who are subscribed to an on-demand service has

increased from 52 in 2015 to 78 in 2020 As streaming services increase in popularity so will

subscriptions

Kochava Subscriptions provides in-app and outside performance measurement throughout the

whole user lifecycle with CancelGuardtrade sending an alert before users terminate their subscription

to give the opportunity to reengage those users to prevent churn and increase user retention

Learn more about Kochava subscriptions here

Source Benes Ross ldquoUS Connected TV Advertising 2020rdquo eMarketer Insider Intelligence 10 Nov

2020 wwwemarketercomcontentus-connected-tv-advertising-2020

eMarketer estimates that ad spend on OTT and CTV

will exceed $18B by 2024 accounting for 54 of

total media ad spending

26

Glossary

AVOD (Advertising-based Video on Demand)

AVODs are streaming services that offer free ad-supported streaming video (eg Crackle Tubi

Vudu)

CTV (Connected TV)

CTV is a television that can be connected to the internet and access content beyond what is

available through the normal offering from a cable provider

OTT (Over the Top)

The term OTT refers to television and film content streamed ldquoover the toprdquo of the internet directly

to viewers rather than through traditional broadcast cable or satellite mediums

Platform Direct

Platform direct requires advertisers to go straight to the platform to buy inventory through their

own exchanges

Programmatic Platform

Programmatic platforms are responsible for each stage of the advertising process and have a

direct relationship with inventory exchanges and OTT advertising platforms

Publisher Direct

Publisher direct requires advertisers to go straight to the publisher to buy inventory through their

own exchanges

SVOD (Subscription Video on Demand)

SVODs are streaming services that require a subscription (eg Netflix Hulu amp Amazon Prime

Video)

27

Still have questions

Learn more at Kochavacom

1313

The Benefits

of Advertising on

OTT and CTV

14

The Benefits of Advertising on OTT and CTV

Addressability and Targeting

As challenges mount to addressability and precise targeting in both mobile and display with

recent changes to third-party cookie policies and the decreasing availability of the identifier for

advertisers (IDFA) on iOS devices the OTT space offers great advantages

Programmatic platform-direct and publisher-direct platforms all incorporate first- and third-party

data to extract insights which can help advertisers reach the right audience create personalized

messaging deliver a better customer experience and reduce wasted media spend

OTT advertising platforms can address specific households and in certain cases even the different

devices within those households with targeted advertising based on holistic userhousehold

profiles that include insights on

bull Demographics

bull Points of interest visitation

bull Brand affinity

bull Interests and behaviors

bull Precision geography

bull And more

This enables microtargeting for maximum efficacy of ad spend Further due to household-

level targeting geofencing enables much more precise geographic-based targeting which is

particularly important for brick-and-mortar brands

Brand Innovators found that 68 of survey respondents agree that the benefits of addressable

advertising are the potential to target customers and geographies more precisely

Ask how the Kochava Collective a privacy-first premium data marketplace can

provide audience enrichment and household insights to drive your OTT efforts

15

Viewability

An entire screen ad is hard to ignore especially when it appears between episodes of your

favorite show Not only do OTT campaigns open up the advertisement space the ads run on these

platforms are viewed at a much higher completion rate Further Brand Innovators found that most

of their survey respondents chose to run ads on OTT because ldquolighter ad loads keep audiences

more engagedrdquo as opposed to the heavily saturated mobile space

Return on Investment (ROI)

With the mobile ad space saturated with advertisements cost per install (CPI) rates have risen

considerably along with cost per action (CPA) and cost per mille (CPM) The OTT space is

premium inventory however direct targetability and high view completion rates make running ads

on OTT more cost-effective in terms of ROI

1616

Challenges with

OTT and CTV

17

While there are a lot of benefits to running ad campaigns on OTT and CTV it doesnrsquot come

without its challenges

OTT has a media fragmentation problem in all of its varying devices and platformsndashmaking ad

serving mediation frequency capping and other processes quite challenging This means itrsquos

hard for advertisers to target and measure viewers from app to app and one operating system to

another Therersquos talk of a future universal ID that could be leveraged to simplify the measurement

of viewing behavior across multiple devices platforms and apps but nothing has materialized

to date

The OTT space is also no stranger to ad fraud As money has poured into the space fraudsters

have followedndashcrafting sophisticated schemes to exploit server-side ad insertion and other

technologies specific to OTT Fraud schemes are frequently uncovered and found to have cost

advertisers millions of dollars Fraud prevention technologies are evolving to meet the need

for better protections similar to the capabilities developed by Kochava and other mobile

measurement partners (MMPS) and providers to counteract and prevent fraud in the mobile

ad ecosystem

Most programmatic OTT deals use a private exchange environment This gives media owners

more control of their inventory and allows advertisers better transparency into what they are

buying Nonetheless be sure to talk with your ad partner about these challenges as you embark

upon your OTT growth journey

Challenges with OTT and CTV

1818

Measuring OTT

and CTV

19

Letrsquos touch on two distinct measurement needs within the OTT and CTV space

First OTT streaming services themselves need measurement in order to understand the audiences

engaging with their content where they came from and what their preferences are

Second there are the brands consumer packaged goods (CPG) companies and quick service

restaurants (QSR) for example that will run campaigns across ad-supporting OTT services to

drive brand awareness andor customer growth and engagement

Letrsquos unpack each of these in further detail

Measurement for OTT Streaming Services

Measuring OTT and CTV

Think Disney+ Sling TV Netflix Paramount+ and beyond There are thousands of OTT streaming

services through which consumers can watch content for free with ads or ad free through a paid

subscription Kochava specializes in delivering omni-channel cross-platform measurement and

attribution for these streaming services as well as full lifecycle subscription management

GAMING CONSOLES

SMART TV MOBILECTV LAPTOP TABLET HOUSEHOLD

20

This includes

bull Measuring omni-channel acquisition and reengagement campaigns including those run

on OTT advertising platforms

bull Capturing app installs free trials subscriptions content views watchlist updates and

other customer engagement across all platforms and connected devices

bull Attributing customer activity back to the omni-channel marketing efforts (paid or owned

media) that drove it to optimize media spend

bull Connecting the dots across devices to understand every touchpoint through which an

individual customer engages with the service and content

bull Full lifecycle subscription management from free trial to paid subscription subscription

renewal to pending cancellation (involuntary or voluntary) and cancellation to

successful recovery

CTV COMPUTER MOBILE amp TABLET GAME CONSOLES

AMAZON FIRE

ANDROID

APPLE

CHROMECAST

LG

ROKU

SAMSUNG

VIZIO

CHROME

MAC

WINDOWS

AMAZON FIRE

ANDROID

IPHONE amp IPAD

HUAWEI

PLAYSTATION

XBOX

NINTENDO

Did you know you can measure across these OTT streaming

devices and platforms with Kochava

Contact us to learn more

21

The data provided by measurement solutions like Kochava enables OTT streaming services to

answer these vitally important questions

bull What marketing strategies are most successful in acquiring new quality customers that

convert through the paywall to become paid subscribers or regular content watchers

bull What are some of the user journeys taken by our best customers by measure of retention

and lifetime value (LTV)

bull Mobile -gt Web -gt CTV

bull CTV -gt Mobile -gt Web

bull Web -gt CTV -gt Mobile

bull According to these journeys on what platform and channel is our

acquisition media spend most efficiently utilized (mobile display

OTT and CTV)

bull On what devices and platforms are customers engaging with your content and based on

that information where can existing customers best be reached for reengagement and

retention efforts

bull Whatrsquos the average watch time

bull What production content brings in new customers and keeps existing customers engaged

Answering these questions and more is paramount to the success and longevity of OTT streaming

services To learn more about OTT and CTV measurement as a streaming service contact us

Subscribe here to receive upcoming content on all things OTT and CTV

Measurement for Brands

Suppose yoursquore a regional fast food QSR chain and have a new menu item that will appeal to

the customers of your chief competitor Utilizing OTT advertising platforms and data-informed

targeting you launch a campaign microtargeted to households within a 5-mile range of your

existing locations with an affinity for other fast food QSRs and with recent visitation to your key

competitor based on point of interest (POI) data

Your ad campaign runs with a call to action for customers to download your mobile app and place

their order for a limited time buy one get one deal Over 2 million households are reached and

served an ad What options exist for measuring the success of this campaign

In addition to analytics on total impressions unique households pause-and-mute rates and other

performance metrics a programmatic platform will likely have built-in measurement capabilities

that help you directly tie in-app conversions back to individual impressions Platforms like

Roku Vizio etc may also host such capabilities with independent measurement partners This

type of real-time attribution requires that yoursquore measuring your app installs and events with a

measurement partner like Kochava

22

With Ad Without Ad

Incremental Lift

In the absence of an ad how

many people would have taken

the desired action anyway

Opportunities also exist to tie walk-insfoot traffic back to a campaign via POI visitation data

mapped to the households exposed to the campaign Beyond that letrsquos touch in more detail on

two other approaches

Incrementality Testing

The topic of incrementality testing is quite complex Incrementality testing attempts to answer

one question

To answer this question a target audience is first identified and then a percentage of that

audience (10-20) is held back as a control (holdout) group The remaining 80-90 of the

audience is the test group that is served with the campaign The performance of the control group

is compared to the test group and the performance gap between the two groups is the measure

of incremental lift A successful campaign would show positive and statistically significant

incremental lift

That said incrementality testing can be expensive and holding back 10-20 of a reachable

audience to act as a holdout group represents lost opportunity for growth In cases where the

holdout group is served a public service announcement (PSA) ad further media spend must be

expended Last but not least most methods of incrementality testing donrsquot adequately address

and eliminate unwanted biases between test and control groups that skew the validity of the

incremental lift assessment

Kochava MediaLifttrade

Kochava developed MediaLiftTM to address these significant hurdles and deliver valid

incrementality testing with actionable results MediaLift leverages a proprietary device scoring

technology to model forensic control groups against the billions of device profiles found within

23

the Kochava Collective data marketplace Utilizing a forensic control MediaLift enables media

to be run against 100 of the target audience with no holdout group Further since the forensic

control group is modeled directly against the test audience that was actually exposed to the

campaign the end result is a less expensive and far more accurate form of incrementality testing

and lift measurement

MediaLift is being used by some of the largest advertising brands and CTV platforms to measure

the efficacy of ad campaigns on OTT To learn more about MediaLift and request case studies

contact us

Quick Response (QR) Codes

The use of QR codes in TV advertising is booming More consumers are browsing on a second

device while watching TV (known as the second screen trend) and most of the time that second

device is their smartphone Placing a QR code directly into the ad creative enables viewers to

scan the QR code right from their screen and be immediately immersed into a digital experience

on mobile web or in-app QR codes not only provide a mechanism for direct response but also

a method of measurement QR code scans can be measured to determine the success of the

campaign in driving viewers to respond in the moment and complete a down-funnel conversion

(eg app install purchase website conversion etc)

Interested in incorporating QR codes into your next campaign Ask us how Kochava SmartLinkstrade

can help

Apple TV and the AppTrackingTransparency (ATT) framework

With the rollout of iOS 145 Apple will enforce the ATT framework which will

require users to give consent to app tracking across iPhone iPad and Apple TV If

a user opts-out of tracking through this framework there are limitations in how a

conversion can be attributed to paid media efforts across OTT advertising platforms

and beyond To understand the implications of the ATT framework on your OTT

efforts contact us for a free consultation

SCAN NOW AND SAVE 50 NOW A

2424

The Future of

OTT and CTV

25

The Future of OTT and CTV

Content Wars

The battle lines in the streaming wars have largely been drawn with the entrance into the space

of the major network and studio titans in the form of Disney+ Peacock Paramount+ and more

The OTT ecosystem will become more competitive as streaming services fight the content war

to retain and win over new subscribers and viewers This is good news for advertisers as OTT will

continue to grow as a channel to drive growth and brand awareness

More Devices per Household

As the number of devices per household continues to rise and OTT content becomes consumable

on other Internet of Things (IoT) devices measurement needs to keep pace To survive brands

need to understand every consumer touchpoint across every device

Subscriptions

Within the US the amount of consumers who are subscribed to an on-demand service has

increased from 52 in 2015 to 78 in 2020 As streaming services increase in popularity so will

subscriptions

Kochava Subscriptions provides in-app and outside performance measurement throughout the

whole user lifecycle with CancelGuardtrade sending an alert before users terminate their subscription

to give the opportunity to reengage those users to prevent churn and increase user retention

Learn more about Kochava subscriptions here

Source Benes Ross ldquoUS Connected TV Advertising 2020rdquo eMarketer Insider Intelligence 10 Nov

2020 wwwemarketercomcontentus-connected-tv-advertising-2020

eMarketer estimates that ad spend on OTT and CTV

will exceed $18B by 2024 accounting for 54 of

total media ad spending

26

Glossary

AVOD (Advertising-based Video on Demand)

AVODs are streaming services that offer free ad-supported streaming video (eg Crackle Tubi

Vudu)

CTV (Connected TV)

CTV is a television that can be connected to the internet and access content beyond what is

available through the normal offering from a cable provider

OTT (Over the Top)

The term OTT refers to television and film content streamed ldquoover the toprdquo of the internet directly

to viewers rather than through traditional broadcast cable or satellite mediums

Platform Direct

Platform direct requires advertisers to go straight to the platform to buy inventory through their

own exchanges

Programmatic Platform

Programmatic platforms are responsible for each stage of the advertising process and have a

direct relationship with inventory exchanges and OTT advertising platforms

Publisher Direct

Publisher direct requires advertisers to go straight to the publisher to buy inventory through their

own exchanges

SVOD (Subscription Video on Demand)

SVODs are streaming services that require a subscription (eg Netflix Hulu amp Amazon Prime

Video)

27

Still have questions

Learn more at Kochavacom

14

The Benefits of Advertising on OTT and CTV

Addressability and Targeting

As challenges mount to addressability and precise targeting in both mobile and display with

recent changes to third-party cookie policies and the decreasing availability of the identifier for

advertisers (IDFA) on iOS devices the OTT space offers great advantages

Programmatic platform-direct and publisher-direct platforms all incorporate first- and third-party

data to extract insights which can help advertisers reach the right audience create personalized

messaging deliver a better customer experience and reduce wasted media spend

OTT advertising platforms can address specific households and in certain cases even the different

devices within those households with targeted advertising based on holistic userhousehold

profiles that include insights on

bull Demographics

bull Points of interest visitation

bull Brand affinity

bull Interests and behaviors

bull Precision geography

bull And more

This enables microtargeting for maximum efficacy of ad spend Further due to household-

level targeting geofencing enables much more precise geographic-based targeting which is

particularly important for brick-and-mortar brands

Brand Innovators found that 68 of survey respondents agree that the benefits of addressable

advertising are the potential to target customers and geographies more precisely

Ask how the Kochava Collective a privacy-first premium data marketplace can

provide audience enrichment and household insights to drive your OTT efforts

15

Viewability

An entire screen ad is hard to ignore especially when it appears between episodes of your

favorite show Not only do OTT campaigns open up the advertisement space the ads run on these

platforms are viewed at a much higher completion rate Further Brand Innovators found that most

of their survey respondents chose to run ads on OTT because ldquolighter ad loads keep audiences

more engagedrdquo as opposed to the heavily saturated mobile space

Return on Investment (ROI)

With the mobile ad space saturated with advertisements cost per install (CPI) rates have risen

considerably along with cost per action (CPA) and cost per mille (CPM) The OTT space is

premium inventory however direct targetability and high view completion rates make running ads

on OTT more cost-effective in terms of ROI

1616

Challenges with

OTT and CTV

17

While there are a lot of benefits to running ad campaigns on OTT and CTV it doesnrsquot come

without its challenges

OTT has a media fragmentation problem in all of its varying devices and platformsndashmaking ad

serving mediation frequency capping and other processes quite challenging This means itrsquos

hard for advertisers to target and measure viewers from app to app and one operating system to

another Therersquos talk of a future universal ID that could be leveraged to simplify the measurement

of viewing behavior across multiple devices platforms and apps but nothing has materialized

to date

The OTT space is also no stranger to ad fraud As money has poured into the space fraudsters

have followedndashcrafting sophisticated schemes to exploit server-side ad insertion and other

technologies specific to OTT Fraud schemes are frequently uncovered and found to have cost

advertisers millions of dollars Fraud prevention technologies are evolving to meet the need

for better protections similar to the capabilities developed by Kochava and other mobile

measurement partners (MMPS) and providers to counteract and prevent fraud in the mobile

ad ecosystem

Most programmatic OTT deals use a private exchange environment This gives media owners

more control of their inventory and allows advertisers better transparency into what they are

buying Nonetheless be sure to talk with your ad partner about these challenges as you embark

upon your OTT growth journey

Challenges with OTT and CTV

1818

Measuring OTT

and CTV

19

Letrsquos touch on two distinct measurement needs within the OTT and CTV space

First OTT streaming services themselves need measurement in order to understand the audiences

engaging with their content where they came from and what their preferences are

Second there are the brands consumer packaged goods (CPG) companies and quick service

restaurants (QSR) for example that will run campaigns across ad-supporting OTT services to

drive brand awareness andor customer growth and engagement

Letrsquos unpack each of these in further detail

Measurement for OTT Streaming Services

Measuring OTT and CTV

Think Disney+ Sling TV Netflix Paramount+ and beyond There are thousands of OTT streaming

services through which consumers can watch content for free with ads or ad free through a paid

subscription Kochava specializes in delivering omni-channel cross-platform measurement and

attribution for these streaming services as well as full lifecycle subscription management

GAMING CONSOLES

SMART TV MOBILECTV LAPTOP TABLET HOUSEHOLD

20

This includes

bull Measuring omni-channel acquisition and reengagement campaigns including those run

on OTT advertising platforms

bull Capturing app installs free trials subscriptions content views watchlist updates and

other customer engagement across all platforms and connected devices

bull Attributing customer activity back to the omni-channel marketing efforts (paid or owned

media) that drove it to optimize media spend

bull Connecting the dots across devices to understand every touchpoint through which an

individual customer engages with the service and content

bull Full lifecycle subscription management from free trial to paid subscription subscription

renewal to pending cancellation (involuntary or voluntary) and cancellation to

successful recovery

CTV COMPUTER MOBILE amp TABLET GAME CONSOLES

AMAZON FIRE

ANDROID

APPLE

CHROMECAST

LG

ROKU

SAMSUNG

VIZIO

CHROME

MAC

WINDOWS

AMAZON FIRE

ANDROID

IPHONE amp IPAD

HUAWEI

PLAYSTATION

XBOX

NINTENDO

Did you know you can measure across these OTT streaming

devices and platforms with Kochava

Contact us to learn more

21

The data provided by measurement solutions like Kochava enables OTT streaming services to

answer these vitally important questions

bull What marketing strategies are most successful in acquiring new quality customers that

convert through the paywall to become paid subscribers or regular content watchers

bull What are some of the user journeys taken by our best customers by measure of retention

and lifetime value (LTV)

bull Mobile -gt Web -gt CTV

bull CTV -gt Mobile -gt Web

bull Web -gt CTV -gt Mobile

bull According to these journeys on what platform and channel is our

acquisition media spend most efficiently utilized (mobile display

OTT and CTV)

bull On what devices and platforms are customers engaging with your content and based on

that information where can existing customers best be reached for reengagement and

retention efforts

bull Whatrsquos the average watch time

bull What production content brings in new customers and keeps existing customers engaged

Answering these questions and more is paramount to the success and longevity of OTT streaming

services To learn more about OTT and CTV measurement as a streaming service contact us

Subscribe here to receive upcoming content on all things OTT and CTV

Measurement for Brands

Suppose yoursquore a regional fast food QSR chain and have a new menu item that will appeal to

the customers of your chief competitor Utilizing OTT advertising platforms and data-informed

targeting you launch a campaign microtargeted to households within a 5-mile range of your

existing locations with an affinity for other fast food QSRs and with recent visitation to your key

competitor based on point of interest (POI) data

Your ad campaign runs with a call to action for customers to download your mobile app and place

their order for a limited time buy one get one deal Over 2 million households are reached and

served an ad What options exist for measuring the success of this campaign

In addition to analytics on total impressions unique households pause-and-mute rates and other

performance metrics a programmatic platform will likely have built-in measurement capabilities

that help you directly tie in-app conversions back to individual impressions Platforms like

Roku Vizio etc may also host such capabilities with independent measurement partners This

type of real-time attribution requires that yoursquore measuring your app installs and events with a

measurement partner like Kochava

22

With Ad Without Ad

Incremental Lift

In the absence of an ad how

many people would have taken

the desired action anyway

Opportunities also exist to tie walk-insfoot traffic back to a campaign via POI visitation data

mapped to the households exposed to the campaign Beyond that letrsquos touch in more detail on

two other approaches

Incrementality Testing

The topic of incrementality testing is quite complex Incrementality testing attempts to answer

one question

To answer this question a target audience is first identified and then a percentage of that

audience (10-20) is held back as a control (holdout) group The remaining 80-90 of the

audience is the test group that is served with the campaign The performance of the control group

is compared to the test group and the performance gap between the two groups is the measure

of incremental lift A successful campaign would show positive and statistically significant

incremental lift

That said incrementality testing can be expensive and holding back 10-20 of a reachable

audience to act as a holdout group represents lost opportunity for growth In cases where the

holdout group is served a public service announcement (PSA) ad further media spend must be

expended Last but not least most methods of incrementality testing donrsquot adequately address

and eliminate unwanted biases between test and control groups that skew the validity of the

incremental lift assessment

Kochava MediaLifttrade

Kochava developed MediaLiftTM to address these significant hurdles and deliver valid

incrementality testing with actionable results MediaLift leverages a proprietary device scoring

technology to model forensic control groups against the billions of device profiles found within

23

the Kochava Collective data marketplace Utilizing a forensic control MediaLift enables media

to be run against 100 of the target audience with no holdout group Further since the forensic

control group is modeled directly against the test audience that was actually exposed to the

campaign the end result is a less expensive and far more accurate form of incrementality testing

and lift measurement

MediaLift is being used by some of the largest advertising brands and CTV platforms to measure

the efficacy of ad campaigns on OTT To learn more about MediaLift and request case studies

contact us

Quick Response (QR) Codes

The use of QR codes in TV advertising is booming More consumers are browsing on a second

device while watching TV (known as the second screen trend) and most of the time that second

device is their smartphone Placing a QR code directly into the ad creative enables viewers to

scan the QR code right from their screen and be immediately immersed into a digital experience

on mobile web or in-app QR codes not only provide a mechanism for direct response but also

a method of measurement QR code scans can be measured to determine the success of the

campaign in driving viewers to respond in the moment and complete a down-funnel conversion

(eg app install purchase website conversion etc)

Interested in incorporating QR codes into your next campaign Ask us how Kochava SmartLinkstrade

can help

Apple TV and the AppTrackingTransparency (ATT) framework

With the rollout of iOS 145 Apple will enforce the ATT framework which will

require users to give consent to app tracking across iPhone iPad and Apple TV If

a user opts-out of tracking through this framework there are limitations in how a

conversion can be attributed to paid media efforts across OTT advertising platforms

and beyond To understand the implications of the ATT framework on your OTT

efforts contact us for a free consultation

SCAN NOW AND SAVE 50 NOW A

2424

The Future of

OTT and CTV

25

The Future of OTT and CTV

Content Wars

The battle lines in the streaming wars have largely been drawn with the entrance into the space

of the major network and studio titans in the form of Disney+ Peacock Paramount+ and more

The OTT ecosystem will become more competitive as streaming services fight the content war

to retain and win over new subscribers and viewers This is good news for advertisers as OTT will

continue to grow as a channel to drive growth and brand awareness

More Devices per Household

As the number of devices per household continues to rise and OTT content becomes consumable

on other Internet of Things (IoT) devices measurement needs to keep pace To survive brands

need to understand every consumer touchpoint across every device

Subscriptions

Within the US the amount of consumers who are subscribed to an on-demand service has

increased from 52 in 2015 to 78 in 2020 As streaming services increase in popularity so will

subscriptions

Kochava Subscriptions provides in-app and outside performance measurement throughout the

whole user lifecycle with CancelGuardtrade sending an alert before users terminate their subscription

to give the opportunity to reengage those users to prevent churn and increase user retention

Learn more about Kochava subscriptions here

Source Benes Ross ldquoUS Connected TV Advertising 2020rdquo eMarketer Insider Intelligence 10 Nov

2020 wwwemarketercomcontentus-connected-tv-advertising-2020

eMarketer estimates that ad spend on OTT and CTV

will exceed $18B by 2024 accounting for 54 of

total media ad spending

26

Glossary

AVOD (Advertising-based Video on Demand)

AVODs are streaming services that offer free ad-supported streaming video (eg Crackle Tubi

Vudu)

CTV (Connected TV)

CTV is a television that can be connected to the internet and access content beyond what is

available through the normal offering from a cable provider

OTT (Over the Top)

The term OTT refers to television and film content streamed ldquoover the toprdquo of the internet directly

to viewers rather than through traditional broadcast cable or satellite mediums

Platform Direct

Platform direct requires advertisers to go straight to the platform to buy inventory through their

own exchanges

Programmatic Platform

Programmatic platforms are responsible for each stage of the advertising process and have a

direct relationship with inventory exchanges and OTT advertising platforms

Publisher Direct

Publisher direct requires advertisers to go straight to the publisher to buy inventory through their

own exchanges

SVOD (Subscription Video on Demand)

SVODs are streaming services that require a subscription (eg Netflix Hulu amp Amazon Prime

Video)

27

Still have questions

Learn more at Kochavacom

15

Viewability

An entire screen ad is hard to ignore especially when it appears between episodes of your

favorite show Not only do OTT campaigns open up the advertisement space the ads run on these

platforms are viewed at a much higher completion rate Further Brand Innovators found that most

of their survey respondents chose to run ads on OTT because ldquolighter ad loads keep audiences

more engagedrdquo as opposed to the heavily saturated mobile space

Return on Investment (ROI)

With the mobile ad space saturated with advertisements cost per install (CPI) rates have risen

considerably along with cost per action (CPA) and cost per mille (CPM) The OTT space is

premium inventory however direct targetability and high view completion rates make running ads

on OTT more cost-effective in terms of ROI

1616

Challenges with

OTT and CTV

17

While there are a lot of benefits to running ad campaigns on OTT and CTV it doesnrsquot come

without its challenges

OTT has a media fragmentation problem in all of its varying devices and platformsndashmaking ad

serving mediation frequency capping and other processes quite challenging This means itrsquos

hard for advertisers to target and measure viewers from app to app and one operating system to

another Therersquos talk of a future universal ID that could be leveraged to simplify the measurement

of viewing behavior across multiple devices platforms and apps but nothing has materialized

to date

The OTT space is also no stranger to ad fraud As money has poured into the space fraudsters

have followedndashcrafting sophisticated schemes to exploit server-side ad insertion and other

technologies specific to OTT Fraud schemes are frequently uncovered and found to have cost

advertisers millions of dollars Fraud prevention technologies are evolving to meet the need

for better protections similar to the capabilities developed by Kochava and other mobile

measurement partners (MMPS) and providers to counteract and prevent fraud in the mobile

ad ecosystem

Most programmatic OTT deals use a private exchange environment This gives media owners

more control of their inventory and allows advertisers better transparency into what they are

buying Nonetheless be sure to talk with your ad partner about these challenges as you embark

upon your OTT growth journey

Challenges with OTT and CTV

1818

Measuring OTT

and CTV

19

Letrsquos touch on two distinct measurement needs within the OTT and CTV space

First OTT streaming services themselves need measurement in order to understand the audiences

engaging with their content where they came from and what their preferences are

Second there are the brands consumer packaged goods (CPG) companies and quick service

restaurants (QSR) for example that will run campaigns across ad-supporting OTT services to

drive brand awareness andor customer growth and engagement

Letrsquos unpack each of these in further detail

Measurement for OTT Streaming Services

Measuring OTT and CTV

Think Disney+ Sling TV Netflix Paramount+ and beyond There are thousands of OTT streaming

services through which consumers can watch content for free with ads or ad free through a paid

subscription Kochava specializes in delivering omni-channel cross-platform measurement and

attribution for these streaming services as well as full lifecycle subscription management

GAMING CONSOLES

SMART TV MOBILECTV LAPTOP TABLET HOUSEHOLD

20

This includes

bull Measuring omni-channel acquisition and reengagement campaigns including those run

on OTT advertising platforms

bull Capturing app installs free trials subscriptions content views watchlist updates and

other customer engagement across all platforms and connected devices

bull Attributing customer activity back to the omni-channel marketing efforts (paid or owned

media) that drove it to optimize media spend

bull Connecting the dots across devices to understand every touchpoint through which an

individual customer engages with the service and content

bull Full lifecycle subscription management from free trial to paid subscription subscription

renewal to pending cancellation (involuntary or voluntary) and cancellation to

successful recovery

CTV COMPUTER MOBILE amp TABLET GAME CONSOLES

AMAZON FIRE

ANDROID

APPLE

CHROMECAST

LG

ROKU

SAMSUNG

VIZIO

CHROME

MAC

WINDOWS

AMAZON FIRE

ANDROID

IPHONE amp IPAD

HUAWEI

PLAYSTATION

XBOX

NINTENDO

Did you know you can measure across these OTT streaming

devices and platforms with Kochava

Contact us to learn more

21

The data provided by measurement solutions like Kochava enables OTT streaming services to

answer these vitally important questions

bull What marketing strategies are most successful in acquiring new quality customers that

convert through the paywall to become paid subscribers or regular content watchers

bull What are some of the user journeys taken by our best customers by measure of retention

and lifetime value (LTV)

bull Mobile -gt Web -gt CTV

bull CTV -gt Mobile -gt Web

bull Web -gt CTV -gt Mobile

bull According to these journeys on what platform and channel is our

acquisition media spend most efficiently utilized (mobile display

OTT and CTV)

bull On what devices and platforms are customers engaging with your content and based on

that information where can existing customers best be reached for reengagement and

retention efforts

bull Whatrsquos the average watch time

bull What production content brings in new customers and keeps existing customers engaged

Answering these questions and more is paramount to the success and longevity of OTT streaming

services To learn more about OTT and CTV measurement as a streaming service contact us

Subscribe here to receive upcoming content on all things OTT and CTV

Measurement for Brands

Suppose yoursquore a regional fast food QSR chain and have a new menu item that will appeal to

the customers of your chief competitor Utilizing OTT advertising platforms and data-informed

targeting you launch a campaign microtargeted to households within a 5-mile range of your

existing locations with an affinity for other fast food QSRs and with recent visitation to your key

competitor based on point of interest (POI) data

Your ad campaign runs with a call to action for customers to download your mobile app and place

their order for a limited time buy one get one deal Over 2 million households are reached and

served an ad What options exist for measuring the success of this campaign

In addition to analytics on total impressions unique households pause-and-mute rates and other

performance metrics a programmatic platform will likely have built-in measurement capabilities

that help you directly tie in-app conversions back to individual impressions Platforms like

Roku Vizio etc may also host such capabilities with independent measurement partners This

type of real-time attribution requires that yoursquore measuring your app installs and events with a

measurement partner like Kochava

22

With Ad Without Ad

Incremental Lift

In the absence of an ad how

many people would have taken

the desired action anyway

Opportunities also exist to tie walk-insfoot traffic back to a campaign via POI visitation data

mapped to the households exposed to the campaign Beyond that letrsquos touch in more detail on

two other approaches

Incrementality Testing

The topic of incrementality testing is quite complex Incrementality testing attempts to answer

one question

To answer this question a target audience is first identified and then a percentage of that

audience (10-20) is held back as a control (holdout) group The remaining 80-90 of the

audience is the test group that is served with the campaign The performance of the control group

is compared to the test group and the performance gap between the two groups is the measure

of incremental lift A successful campaign would show positive and statistically significant

incremental lift

That said incrementality testing can be expensive and holding back 10-20 of a reachable

audience to act as a holdout group represents lost opportunity for growth In cases where the

holdout group is served a public service announcement (PSA) ad further media spend must be

expended Last but not least most methods of incrementality testing donrsquot adequately address

and eliminate unwanted biases between test and control groups that skew the validity of the

incremental lift assessment

Kochava MediaLifttrade

Kochava developed MediaLiftTM to address these significant hurdles and deliver valid

incrementality testing with actionable results MediaLift leverages a proprietary device scoring

technology to model forensic control groups against the billions of device profiles found within

23

the Kochava Collective data marketplace Utilizing a forensic control MediaLift enables media

to be run against 100 of the target audience with no holdout group Further since the forensic

control group is modeled directly against the test audience that was actually exposed to the

campaign the end result is a less expensive and far more accurate form of incrementality testing

and lift measurement

MediaLift is being used by some of the largest advertising brands and CTV platforms to measure

the efficacy of ad campaigns on OTT To learn more about MediaLift and request case studies

contact us

Quick Response (QR) Codes

The use of QR codes in TV advertising is booming More consumers are browsing on a second

device while watching TV (known as the second screen trend) and most of the time that second

device is their smartphone Placing a QR code directly into the ad creative enables viewers to

scan the QR code right from their screen and be immediately immersed into a digital experience

on mobile web or in-app QR codes not only provide a mechanism for direct response but also

a method of measurement QR code scans can be measured to determine the success of the

campaign in driving viewers to respond in the moment and complete a down-funnel conversion

(eg app install purchase website conversion etc)

Interested in incorporating QR codes into your next campaign Ask us how Kochava SmartLinkstrade

can help

Apple TV and the AppTrackingTransparency (ATT) framework

With the rollout of iOS 145 Apple will enforce the ATT framework which will

require users to give consent to app tracking across iPhone iPad and Apple TV If

a user opts-out of tracking through this framework there are limitations in how a

conversion can be attributed to paid media efforts across OTT advertising platforms

and beyond To understand the implications of the ATT framework on your OTT

efforts contact us for a free consultation

SCAN NOW AND SAVE 50 NOW A

2424

The Future of

OTT and CTV

25

The Future of OTT and CTV

Content Wars

The battle lines in the streaming wars have largely been drawn with the entrance into the space

of the major network and studio titans in the form of Disney+ Peacock Paramount+ and more

The OTT ecosystem will become more competitive as streaming services fight the content war

to retain and win over new subscribers and viewers This is good news for advertisers as OTT will

continue to grow as a channel to drive growth and brand awareness

More Devices per Household

As the number of devices per household continues to rise and OTT content becomes consumable

on other Internet of Things (IoT) devices measurement needs to keep pace To survive brands

need to understand every consumer touchpoint across every device

Subscriptions

Within the US the amount of consumers who are subscribed to an on-demand service has

increased from 52 in 2015 to 78 in 2020 As streaming services increase in popularity so will

subscriptions

Kochava Subscriptions provides in-app and outside performance measurement throughout the

whole user lifecycle with CancelGuardtrade sending an alert before users terminate their subscription

to give the opportunity to reengage those users to prevent churn and increase user retention

Learn more about Kochava subscriptions here

Source Benes Ross ldquoUS Connected TV Advertising 2020rdquo eMarketer Insider Intelligence 10 Nov

2020 wwwemarketercomcontentus-connected-tv-advertising-2020

eMarketer estimates that ad spend on OTT and CTV

will exceed $18B by 2024 accounting for 54 of

total media ad spending

26

Glossary

AVOD (Advertising-based Video on Demand)

AVODs are streaming services that offer free ad-supported streaming video (eg Crackle Tubi

Vudu)

CTV (Connected TV)

CTV is a television that can be connected to the internet and access content beyond what is

available through the normal offering from a cable provider

OTT (Over the Top)

The term OTT refers to television and film content streamed ldquoover the toprdquo of the internet directly

to viewers rather than through traditional broadcast cable or satellite mediums

Platform Direct

Platform direct requires advertisers to go straight to the platform to buy inventory through their

own exchanges

Programmatic Platform

Programmatic platforms are responsible for each stage of the advertising process and have a

direct relationship with inventory exchanges and OTT advertising platforms

Publisher Direct

Publisher direct requires advertisers to go straight to the publisher to buy inventory through their

own exchanges

SVOD (Subscription Video on Demand)

SVODs are streaming services that require a subscription (eg Netflix Hulu amp Amazon Prime

Video)

27

Still have questions

Learn more at Kochavacom

1616

Challenges with

OTT and CTV

17

While there are a lot of benefits to running ad campaigns on OTT and CTV it doesnrsquot come

without its challenges

OTT has a media fragmentation problem in all of its varying devices and platformsndashmaking ad

serving mediation frequency capping and other processes quite challenging This means itrsquos

hard for advertisers to target and measure viewers from app to app and one operating system to

another Therersquos talk of a future universal ID that could be leveraged to simplify the measurement

of viewing behavior across multiple devices platforms and apps but nothing has materialized

to date

The OTT space is also no stranger to ad fraud As money has poured into the space fraudsters

have followedndashcrafting sophisticated schemes to exploit server-side ad insertion and other

technologies specific to OTT Fraud schemes are frequently uncovered and found to have cost

advertisers millions of dollars Fraud prevention technologies are evolving to meet the need

for better protections similar to the capabilities developed by Kochava and other mobile

measurement partners (MMPS) and providers to counteract and prevent fraud in the mobile

ad ecosystem

Most programmatic OTT deals use a private exchange environment This gives media owners

more control of their inventory and allows advertisers better transparency into what they are

buying Nonetheless be sure to talk with your ad partner about these challenges as you embark

upon your OTT growth journey

Challenges with OTT and CTV

1818

Measuring OTT

and CTV

19

Letrsquos touch on two distinct measurement needs within the OTT and CTV space

First OTT streaming services themselves need measurement in order to understand the audiences

engaging with their content where they came from and what their preferences are

Second there are the brands consumer packaged goods (CPG) companies and quick service

restaurants (QSR) for example that will run campaigns across ad-supporting OTT services to

drive brand awareness andor customer growth and engagement

Letrsquos unpack each of these in further detail

Measurement for OTT Streaming Services

Measuring OTT and CTV

Think Disney+ Sling TV Netflix Paramount+ and beyond There are thousands of OTT streaming

services through which consumers can watch content for free with ads or ad free through a paid

subscription Kochava specializes in delivering omni-channel cross-platform measurement and

attribution for these streaming services as well as full lifecycle subscription management

GAMING CONSOLES

SMART TV MOBILECTV LAPTOP TABLET HOUSEHOLD

20

This includes

bull Measuring omni-channel acquisition and reengagement campaigns including those run

on OTT advertising platforms

bull Capturing app installs free trials subscriptions content views watchlist updates and

other customer engagement across all platforms and connected devices

bull Attributing customer activity back to the omni-channel marketing efforts (paid or owned

media) that drove it to optimize media spend

bull Connecting the dots across devices to understand every touchpoint through which an

individual customer engages with the service and content

bull Full lifecycle subscription management from free trial to paid subscription subscription

renewal to pending cancellation (involuntary or voluntary) and cancellation to

successful recovery

CTV COMPUTER MOBILE amp TABLET GAME CONSOLES

AMAZON FIRE

ANDROID

APPLE

CHROMECAST

LG

ROKU

SAMSUNG

VIZIO

CHROME

MAC

WINDOWS

AMAZON FIRE

ANDROID

IPHONE amp IPAD

HUAWEI

PLAYSTATION

XBOX

NINTENDO

Did you know you can measure across these OTT streaming

devices and platforms with Kochava

Contact us to learn more

21

The data provided by measurement solutions like Kochava enables OTT streaming services to

answer these vitally important questions

bull What marketing strategies are most successful in acquiring new quality customers that

convert through the paywall to become paid subscribers or regular content watchers

bull What are some of the user journeys taken by our best customers by measure of retention

and lifetime value (LTV)

bull Mobile -gt Web -gt CTV

bull CTV -gt Mobile -gt Web

bull Web -gt CTV -gt Mobile

bull According to these journeys on what platform and channel is our

acquisition media spend most efficiently utilized (mobile display

OTT and CTV)

bull On what devices and platforms are customers engaging with your content and based on

that information where can existing customers best be reached for reengagement and

retention efforts

bull Whatrsquos the average watch time

bull What production content brings in new customers and keeps existing customers engaged

Answering these questions and more is paramount to the success and longevity of OTT streaming

services To learn more about OTT and CTV measurement as a streaming service contact us

Subscribe here to receive upcoming content on all things OTT and CTV

Measurement for Brands

Suppose yoursquore a regional fast food QSR chain and have a new menu item that will appeal to

the customers of your chief competitor Utilizing OTT advertising platforms and data-informed

targeting you launch a campaign microtargeted to households within a 5-mile range of your

existing locations with an affinity for other fast food QSRs and with recent visitation to your key

competitor based on point of interest (POI) data

Your ad campaign runs with a call to action for customers to download your mobile app and place

their order for a limited time buy one get one deal Over 2 million households are reached and

served an ad What options exist for measuring the success of this campaign

In addition to analytics on total impressions unique households pause-and-mute rates and other

performance metrics a programmatic platform will likely have built-in measurement capabilities

that help you directly tie in-app conversions back to individual impressions Platforms like

Roku Vizio etc may also host such capabilities with independent measurement partners This

type of real-time attribution requires that yoursquore measuring your app installs and events with a

measurement partner like Kochava

22

With Ad Without Ad

Incremental Lift

In the absence of an ad how

many people would have taken

the desired action anyway

Opportunities also exist to tie walk-insfoot traffic back to a campaign via POI visitation data

mapped to the households exposed to the campaign Beyond that letrsquos touch in more detail on

two other approaches

Incrementality Testing

The topic of incrementality testing is quite complex Incrementality testing attempts to answer

one question

To answer this question a target audience is first identified and then a percentage of that

audience (10-20) is held back as a control (holdout) group The remaining 80-90 of the

audience is the test group that is served with the campaign The performance of the control group

is compared to the test group and the performance gap between the two groups is the measure

of incremental lift A successful campaign would show positive and statistically significant

incremental lift

That said incrementality testing can be expensive and holding back 10-20 of a reachable

audience to act as a holdout group represents lost opportunity for growth In cases where the

holdout group is served a public service announcement (PSA) ad further media spend must be

expended Last but not least most methods of incrementality testing donrsquot adequately address

and eliminate unwanted biases between test and control groups that skew the validity of the

incremental lift assessment

Kochava MediaLifttrade

Kochava developed MediaLiftTM to address these significant hurdles and deliver valid

incrementality testing with actionable results MediaLift leverages a proprietary device scoring

technology to model forensic control groups against the billions of device profiles found within

23

the Kochava Collective data marketplace Utilizing a forensic control MediaLift enables media

to be run against 100 of the target audience with no holdout group Further since the forensic

control group is modeled directly against the test audience that was actually exposed to the

campaign the end result is a less expensive and far more accurate form of incrementality testing

and lift measurement

MediaLift is being used by some of the largest advertising brands and CTV platforms to measure

the efficacy of ad campaigns on OTT To learn more about MediaLift and request case studies

contact us

Quick Response (QR) Codes

The use of QR codes in TV advertising is booming More consumers are browsing on a second

device while watching TV (known as the second screen trend) and most of the time that second

device is their smartphone Placing a QR code directly into the ad creative enables viewers to

scan the QR code right from their screen and be immediately immersed into a digital experience

on mobile web or in-app QR codes not only provide a mechanism for direct response but also

a method of measurement QR code scans can be measured to determine the success of the

campaign in driving viewers to respond in the moment and complete a down-funnel conversion

(eg app install purchase website conversion etc)

Interested in incorporating QR codes into your next campaign Ask us how Kochava SmartLinkstrade

can help

Apple TV and the AppTrackingTransparency (ATT) framework

With the rollout of iOS 145 Apple will enforce the ATT framework which will

require users to give consent to app tracking across iPhone iPad and Apple TV If

a user opts-out of tracking through this framework there are limitations in how a

conversion can be attributed to paid media efforts across OTT advertising platforms

and beyond To understand the implications of the ATT framework on your OTT

efforts contact us for a free consultation

SCAN NOW AND SAVE 50 NOW A

2424

The Future of

OTT and CTV

25

The Future of OTT and CTV

Content Wars

The battle lines in the streaming wars have largely been drawn with the entrance into the space

of the major network and studio titans in the form of Disney+ Peacock Paramount+ and more

The OTT ecosystem will become more competitive as streaming services fight the content war

to retain and win over new subscribers and viewers This is good news for advertisers as OTT will

continue to grow as a channel to drive growth and brand awareness

More Devices per Household

As the number of devices per household continues to rise and OTT content becomes consumable

on other Internet of Things (IoT) devices measurement needs to keep pace To survive brands

need to understand every consumer touchpoint across every device

Subscriptions

Within the US the amount of consumers who are subscribed to an on-demand service has

increased from 52 in 2015 to 78 in 2020 As streaming services increase in popularity so will

subscriptions

Kochava Subscriptions provides in-app and outside performance measurement throughout the

whole user lifecycle with CancelGuardtrade sending an alert before users terminate their subscription

to give the opportunity to reengage those users to prevent churn and increase user retention

Learn more about Kochava subscriptions here

Source Benes Ross ldquoUS Connected TV Advertising 2020rdquo eMarketer Insider Intelligence 10 Nov

2020 wwwemarketercomcontentus-connected-tv-advertising-2020

eMarketer estimates that ad spend on OTT and CTV

will exceed $18B by 2024 accounting for 54 of

total media ad spending

26

Glossary

AVOD (Advertising-based Video on Demand)

AVODs are streaming services that offer free ad-supported streaming video (eg Crackle Tubi

Vudu)

CTV (Connected TV)

CTV is a television that can be connected to the internet and access content beyond what is

available through the normal offering from a cable provider

OTT (Over the Top)

The term OTT refers to television and film content streamed ldquoover the toprdquo of the internet directly

to viewers rather than through traditional broadcast cable or satellite mediums

Platform Direct

Platform direct requires advertisers to go straight to the platform to buy inventory through their

own exchanges

Programmatic Platform

Programmatic platforms are responsible for each stage of the advertising process and have a

direct relationship with inventory exchanges and OTT advertising platforms

Publisher Direct

Publisher direct requires advertisers to go straight to the publisher to buy inventory through their

own exchanges

SVOD (Subscription Video on Demand)

SVODs are streaming services that require a subscription (eg Netflix Hulu amp Amazon Prime

Video)

27

Still have questions

Learn more at Kochavacom

17

While there are a lot of benefits to running ad campaigns on OTT and CTV it doesnrsquot come

without its challenges

OTT has a media fragmentation problem in all of its varying devices and platformsndashmaking ad

serving mediation frequency capping and other processes quite challenging This means itrsquos

hard for advertisers to target and measure viewers from app to app and one operating system to

another Therersquos talk of a future universal ID that could be leveraged to simplify the measurement

of viewing behavior across multiple devices platforms and apps but nothing has materialized

to date

The OTT space is also no stranger to ad fraud As money has poured into the space fraudsters

have followedndashcrafting sophisticated schemes to exploit server-side ad insertion and other

technologies specific to OTT Fraud schemes are frequently uncovered and found to have cost

advertisers millions of dollars Fraud prevention technologies are evolving to meet the need

for better protections similar to the capabilities developed by Kochava and other mobile

measurement partners (MMPS) and providers to counteract and prevent fraud in the mobile

ad ecosystem

Most programmatic OTT deals use a private exchange environment This gives media owners

more control of their inventory and allows advertisers better transparency into what they are

buying Nonetheless be sure to talk with your ad partner about these challenges as you embark

upon your OTT growth journey

Challenges with OTT and CTV

1818

Measuring OTT

and CTV

19

Letrsquos touch on two distinct measurement needs within the OTT and CTV space

First OTT streaming services themselves need measurement in order to understand the audiences

engaging with their content where they came from and what their preferences are

Second there are the brands consumer packaged goods (CPG) companies and quick service

restaurants (QSR) for example that will run campaigns across ad-supporting OTT services to

drive brand awareness andor customer growth and engagement

Letrsquos unpack each of these in further detail

Measurement for OTT Streaming Services

Measuring OTT and CTV

Think Disney+ Sling TV Netflix Paramount+ and beyond There are thousands of OTT streaming

services through which consumers can watch content for free with ads or ad free through a paid

subscription Kochava specializes in delivering omni-channel cross-platform measurement and

attribution for these streaming services as well as full lifecycle subscription management

GAMING CONSOLES

SMART TV MOBILECTV LAPTOP TABLET HOUSEHOLD

20

This includes

bull Measuring omni-channel acquisition and reengagement campaigns including those run

on OTT advertising platforms

bull Capturing app installs free trials subscriptions content views watchlist updates and

other customer engagement across all platforms and connected devices

bull Attributing customer activity back to the omni-channel marketing efforts (paid or owned

media) that drove it to optimize media spend

bull Connecting the dots across devices to understand every touchpoint through which an

individual customer engages with the service and content

bull Full lifecycle subscription management from free trial to paid subscription subscription

renewal to pending cancellation (involuntary or voluntary) and cancellation to

successful recovery

CTV COMPUTER MOBILE amp TABLET GAME CONSOLES

AMAZON FIRE

ANDROID

APPLE

CHROMECAST

LG

ROKU

SAMSUNG

VIZIO

CHROME

MAC

WINDOWS

AMAZON FIRE

ANDROID

IPHONE amp IPAD

HUAWEI

PLAYSTATION

XBOX

NINTENDO

Did you know you can measure across these OTT streaming

devices and platforms with Kochava

Contact us to learn more

21

The data provided by measurement solutions like Kochava enables OTT streaming services to

answer these vitally important questions

bull What marketing strategies are most successful in acquiring new quality customers that

convert through the paywall to become paid subscribers or regular content watchers

bull What are some of the user journeys taken by our best customers by measure of retention

and lifetime value (LTV)

bull Mobile -gt Web -gt CTV

bull CTV -gt Mobile -gt Web

bull Web -gt CTV -gt Mobile

bull According to these journeys on what platform and channel is our

acquisition media spend most efficiently utilized (mobile display

OTT and CTV)

bull On what devices and platforms are customers engaging with your content and based on

that information where can existing customers best be reached for reengagement and

retention efforts

bull Whatrsquos the average watch time

bull What production content brings in new customers and keeps existing customers engaged

Answering these questions and more is paramount to the success and longevity of OTT streaming

services To learn more about OTT and CTV measurement as a streaming service contact us

Subscribe here to receive upcoming content on all things OTT and CTV

Measurement for Brands

Suppose yoursquore a regional fast food QSR chain and have a new menu item that will appeal to

the customers of your chief competitor Utilizing OTT advertising platforms and data-informed

targeting you launch a campaign microtargeted to households within a 5-mile range of your

existing locations with an affinity for other fast food QSRs and with recent visitation to your key

competitor based on point of interest (POI) data

Your ad campaign runs with a call to action for customers to download your mobile app and place

their order for a limited time buy one get one deal Over 2 million households are reached and

served an ad What options exist for measuring the success of this campaign

In addition to analytics on total impressions unique households pause-and-mute rates and other

performance metrics a programmatic platform will likely have built-in measurement capabilities

that help you directly tie in-app conversions back to individual impressions Platforms like

Roku Vizio etc may also host such capabilities with independent measurement partners This

type of real-time attribution requires that yoursquore measuring your app installs and events with a

measurement partner like Kochava

22

With Ad Without Ad

Incremental Lift

In the absence of an ad how

many people would have taken

the desired action anyway

Opportunities also exist to tie walk-insfoot traffic back to a campaign via POI visitation data

mapped to the households exposed to the campaign Beyond that letrsquos touch in more detail on

two other approaches

Incrementality Testing

The topic of incrementality testing is quite complex Incrementality testing attempts to answer

one question

To answer this question a target audience is first identified and then a percentage of that

audience (10-20) is held back as a control (holdout) group The remaining 80-90 of the

audience is the test group that is served with the campaign The performance of the control group

is compared to the test group and the performance gap between the two groups is the measure

of incremental lift A successful campaign would show positive and statistically significant

incremental lift

That said incrementality testing can be expensive and holding back 10-20 of a reachable

audience to act as a holdout group represents lost opportunity for growth In cases where the

holdout group is served a public service announcement (PSA) ad further media spend must be

expended Last but not least most methods of incrementality testing donrsquot adequately address

and eliminate unwanted biases between test and control groups that skew the validity of the

incremental lift assessment

Kochava MediaLifttrade

Kochava developed MediaLiftTM to address these significant hurdles and deliver valid

incrementality testing with actionable results MediaLift leverages a proprietary device scoring

technology to model forensic control groups against the billions of device profiles found within

23

the Kochava Collective data marketplace Utilizing a forensic control MediaLift enables media

to be run against 100 of the target audience with no holdout group Further since the forensic

control group is modeled directly against the test audience that was actually exposed to the

campaign the end result is a less expensive and far more accurate form of incrementality testing

and lift measurement

MediaLift is being used by some of the largest advertising brands and CTV platforms to measure

the efficacy of ad campaigns on OTT To learn more about MediaLift and request case studies

contact us

Quick Response (QR) Codes

The use of QR codes in TV advertising is booming More consumers are browsing on a second

device while watching TV (known as the second screen trend) and most of the time that second

device is their smartphone Placing a QR code directly into the ad creative enables viewers to

scan the QR code right from their screen and be immediately immersed into a digital experience

on mobile web or in-app QR codes not only provide a mechanism for direct response but also

a method of measurement QR code scans can be measured to determine the success of the

campaign in driving viewers to respond in the moment and complete a down-funnel conversion

(eg app install purchase website conversion etc)

Interested in incorporating QR codes into your next campaign Ask us how Kochava SmartLinkstrade

can help

Apple TV and the AppTrackingTransparency (ATT) framework

With the rollout of iOS 145 Apple will enforce the ATT framework which will

require users to give consent to app tracking across iPhone iPad and Apple TV If

a user opts-out of tracking through this framework there are limitations in how a

conversion can be attributed to paid media efforts across OTT advertising platforms

and beyond To understand the implications of the ATT framework on your OTT

efforts contact us for a free consultation

SCAN NOW AND SAVE 50 NOW A

2424

The Future of

OTT and CTV

25

The Future of OTT and CTV

Content Wars

The battle lines in the streaming wars have largely been drawn with the entrance into the space

of the major network and studio titans in the form of Disney+ Peacock Paramount+ and more

The OTT ecosystem will become more competitive as streaming services fight the content war

to retain and win over new subscribers and viewers This is good news for advertisers as OTT will

continue to grow as a channel to drive growth and brand awareness

More Devices per Household

As the number of devices per household continues to rise and OTT content becomes consumable

on other Internet of Things (IoT) devices measurement needs to keep pace To survive brands

need to understand every consumer touchpoint across every device

Subscriptions

Within the US the amount of consumers who are subscribed to an on-demand service has

increased from 52 in 2015 to 78 in 2020 As streaming services increase in popularity so will

subscriptions

Kochava Subscriptions provides in-app and outside performance measurement throughout the

whole user lifecycle with CancelGuardtrade sending an alert before users terminate their subscription

to give the opportunity to reengage those users to prevent churn and increase user retention

Learn more about Kochava subscriptions here

Source Benes Ross ldquoUS Connected TV Advertising 2020rdquo eMarketer Insider Intelligence 10 Nov

2020 wwwemarketercomcontentus-connected-tv-advertising-2020

eMarketer estimates that ad spend on OTT and CTV

will exceed $18B by 2024 accounting for 54 of

total media ad spending

26

Glossary

AVOD (Advertising-based Video on Demand)

AVODs are streaming services that offer free ad-supported streaming video (eg Crackle Tubi

Vudu)

CTV (Connected TV)

CTV is a television that can be connected to the internet and access content beyond what is

available through the normal offering from a cable provider

OTT (Over the Top)

The term OTT refers to television and film content streamed ldquoover the toprdquo of the internet directly

to viewers rather than through traditional broadcast cable or satellite mediums

Platform Direct

Platform direct requires advertisers to go straight to the platform to buy inventory through their

own exchanges

Programmatic Platform

Programmatic platforms are responsible for each stage of the advertising process and have a

direct relationship with inventory exchanges and OTT advertising platforms

Publisher Direct

Publisher direct requires advertisers to go straight to the publisher to buy inventory through their

own exchanges

SVOD (Subscription Video on Demand)

SVODs are streaming services that require a subscription (eg Netflix Hulu amp Amazon Prime

Video)

27

Still have questions

Learn more at Kochavacom

1818

Measuring OTT

and CTV

19

Letrsquos touch on two distinct measurement needs within the OTT and CTV space

First OTT streaming services themselves need measurement in order to understand the audiences

engaging with their content where they came from and what their preferences are

Second there are the brands consumer packaged goods (CPG) companies and quick service

restaurants (QSR) for example that will run campaigns across ad-supporting OTT services to

drive brand awareness andor customer growth and engagement

Letrsquos unpack each of these in further detail

Measurement for OTT Streaming Services

Measuring OTT and CTV

Think Disney+ Sling TV Netflix Paramount+ and beyond There are thousands of OTT streaming

services through which consumers can watch content for free with ads or ad free through a paid

subscription Kochava specializes in delivering omni-channel cross-platform measurement and

attribution for these streaming services as well as full lifecycle subscription management

GAMING CONSOLES

SMART TV MOBILECTV LAPTOP TABLET HOUSEHOLD

20

This includes

bull Measuring omni-channel acquisition and reengagement campaigns including those run

on OTT advertising platforms

bull Capturing app installs free trials subscriptions content views watchlist updates and

other customer engagement across all platforms and connected devices

bull Attributing customer activity back to the omni-channel marketing efforts (paid or owned

media) that drove it to optimize media spend

bull Connecting the dots across devices to understand every touchpoint through which an

individual customer engages with the service and content

bull Full lifecycle subscription management from free trial to paid subscription subscription

renewal to pending cancellation (involuntary or voluntary) and cancellation to

successful recovery

CTV COMPUTER MOBILE amp TABLET GAME CONSOLES

AMAZON FIRE

ANDROID

APPLE

CHROMECAST

LG

ROKU

SAMSUNG

VIZIO

CHROME

MAC

WINDOWS

AMAZON FIRE

ANDROID

IPHONE amp IPAD

HUAWEI

PLAYSTATION

XBOX

NINTENDO

Did you know you can measure across these OTT streaming

devices and platforms with Kochava

Contact us to learn more

21

The data provided by measurement solutions like Kochava enables OTT streaming services to

answer these vitally important questions

bull What marketing strategies are most successful in acquiring new quality customers that

convert through the paywall to become paid subscribers or regular content watchers

bull What are some of the user journeys taken by our best customers by measure of retention

and lifetime value (LTV)

bull Mobile -gt Web -gt CTV

bull CTV -gt Mobile -gt Web

bull Web -gt CTV -gt Mobile

bull According to these journeys on what platform and channel is our

acquisition media spend most efficiently utilized (mobile display

OTT and CTV)

bull On what devices and platforms are customers engaging with your content and based on

that information where can existing customers best be reached for reengagement and

retention efforts

bull Whatrsquos the average watch time

bull What production content brings in new customers and keeps existing customers engaged

Answering these questions and more is paramount to the success and longevity of OTT streaming

services To learn more about OTT and CTV measurement as a streaming service contact us

Subscribe here to receive upcoming content on all things OTT and CTV

Measurement for Brands

Suppose yoursquore a regional fast food QSR chain and have a new menu item that will appeal to

the customers of your chief competitor Utilizing OTT advertising platforms and data-informed

targeting you launch a campaign microtargeted to households within a 5-mile range of your

existing locations with an affinity for other fast food QSRs and with recent visitation to your key

competitor based on point of interest (POI) data

Your ad campaign runs with a call to action for customers to download your mobile app and place

their order for a limited time buy one get one deal Over 2 million households are reached and

served an ad What options exist for measuring the success of this campaign

In addition to analytics on total impressions unique households pause-and-mute rates and other

performance metrics a programmatic platform will likely have built-in measurement capabilities

that help you directly tie in-app conversions back to individual impressions Platforms like

Roku Vizio etc may also host such capabilities with independent measurement partners This

type of real-time attribution requires that yoursquore measuring your app installs and events with a

measurement partner like Kochava

22

With Ad Without Ad

Incremental Lift

In the absence of an ad how

many people would have taken

the desired action anyway

Opportunities also exist to tie walk-insfoot traffic back to a campaign via POI visitation data

mapped to the households exposed to the campaign Beyond that letrsquos touch in more detail on

two other approaches

Incrementality Testing

The topic of incrementality testing is quite complex Incrementality testing attempts to answer

one question

To answer this question a target audience is first identified and then a percentage of that

audience (10-20) is held back as a control (holdout) group The remaining 80-90 of the

audience is the test group that is served with the campaign The performance of the control group

is compared to the test group and the performance gap between the two groups is the measure

of incremental lift A successful campaign would show positive and statistically significant

incremental lift

That said incrementality testing can be expensive and holding back 10-20 of a reachable

audience to act as a holdout group represents lost opportunity for growth In cases where the

holdout group is served a public service announcement (PSA) ad further media spend must be

expended Last but not least most methods of incrementality testing donrsquot adequately address

and eliminate unwanted biases between test and control groups that skew the validity of the

incremental lift assessment

Kochava MediaLifttrade

Kochava developed MediaLiftTM to address these significant hurdles and deliver valid

incrementality testing with actionable results MediaLift leverages a proprietary device scoring

technology to model forensic control groups against the billions of device profiles found within

23

the Kochava Collective data marketplace Utilizing a forensic control MediaLift enables media

to be run against 100 of the target audience with no holdout group Further since the forensic

control group is modeled directly against the test audience that was actually exposed to the

campaign the end result is a less expensive and far more accurate form of incrementality testing

and lift measurement

MediaLift is being used by some of the largest advertising brands and CTV platforms to measure

the efficacy of ad campaigns on OTT To learn more about MediaLift and request case studies

contact us

Quick Response (QR) Codes

The use of QR codes in TV advertising is booming More consumers are browsing on a second

device while watching TV (known as the second screen trend) and most of the time that second

device is their smartphone Placing a QR code directly into the ad creative enables viewers to

scan the QR code right from their screen and be immediately immersed into a digital experience

on mobile web or in-app QR codes not only provide a mechanism for direct response but also

a method of measurement QR code scans can be measured to determine the success of the

campaign in driving viewers to respond in the moment and complete a down-funnel conversion

(eg app install purchase website conversion etc)

Interested in incorporating QR codes into your next campaign Ask us how Kochava SmartLinkstrade

can help

Apple TV and the AppTrackingTransparency (ATT) framework

With the rollout of iOS 145 Apple will enforce the ATT framework which will

require users to give consent to app tracking across iPhone iPad and Apple TV If

a user opts-out of tracking through this framework there are limitations in how a

conversion can be attributed to paid media efforts across OTT advertising platforms

and beyond To understand the implications of the ATT framework on your OTT

efforts contact us for a free consultation

SCAN NOW AND SAVE 50 NOW A

2424

The Future of

OTT and CTV

25

The Future of OTT and CTV

Content Wars

The battle lines in the streaming wars have largely been drawn with the entrance into the space

of the major network and studio titans in the form of Disney+ Peacock Paramount+ and more

The OTT ecosystem will become more competitive as streaming services fight the content war

to retain and win over new subscribers and viewers This is good news for advertisers as OTT will

continue to grow as a channel to drive growth and brand awareness

More Devices per Household

As the number of devices per household continues to rise and OTT content becomes consumable

on other Internet of Things (IoT) devices measurement needs to keep pace To survive brands

need to understand every consumer touchpoint across every device

Subscriptions

Within the US the amount of consumers who are subscribed to an on-demand service has

increased from 52 in 2015 to 78 in 2020 As streaming services increase in popularity so will

subscriptions

Kochava Subscriptions provides in-app and outside performance measurement throughout the

whole user lifecycle with CancelGuardtrade sending an alert before users terminate their subscription

to give the opportunity to reengage those users to prevent churn and increase user retention

Learn more about Kochava subscriptions here

Source Benes Ross ldquoUS Connected TV Advertising 2020rdquo eMarketer Insider Intelligence 10 Nov

2020 wwwemarketercomcontentus-connected-tv-advertising-2020

eMarketer estimates that ad spend on OTT and CTV

will exceed $18B by 2024 accounting for 54 of

total media ad spending

26

Glossary

AVOD (Advertising-based Video on Demand)

AVODs are streaming services that offer free ad-supported streaming video (eg Crackle Tubi

Vudu)

CTV (Connected TV)

CTV is a television that can be connected to the internet and access content beyond what is

available through the normal offering from a cable provider

OTT (Over the Top)

The term OTT refers to television and film content streamed ldquoover the toprdquo of the internet directly

to viewers rather than through traditional broadcast cable or satellite mediums

Platform Direct

Platform direct requires advertisers to go straight to the platform to buy inventory through their

own exchanges

Programmatic Platform

Programmatic platforms are responsible for each stage of the advertising process and have a

direct relationship with inventory exchanges and OTT advertising platforms

Publisher Direct

Publisher direct requires advertisers to go straight to the publisher to buy inventory through their

own exchanges

SVOD (Subscription Video on Demand)

SVODs are streaming services that require a subscription (eg Netflix Hulu amp Amazon Prime

Video)

27

Still have questions

Learn more at Kochavacom

19

Letrsquos touch on two distinct measurement needs within the OTT and CTV space

First OTT streaming services themselves need measurement in order to understand the audiences

engaging with their content where they came from and what their preferences are

Second there are the brands consumer packaged goods (CPG) companies and quick service

restaurants (QSR) for example that will run campaigns across ad-supporting OTT services to

drive brand awareness andor customer growth and engagement

Letrsquos unpack each of these in further detail

Measurement for OTT Streaming Services

Measuring OTT and CTV

Think Disney+ Sling TV Netflix Paramount+ and beyond There are thousands of OTT streaming

services through which consumers can watch content for free with ads or ad free through a paid

subscription Kochava specializes in delivering omni-channel cross-platform measurement and

attribution for these streaming services as well as full lifecycle subscription management

GAMING CONSOLES

SMART TV MOBILECTV LAPTOP TABLET HOUSEHOLD

20

This includes

bull Measuring omni-channel acquisition and reengagement campaigns including those run

on OTT advertising platforms

bull Capturing app installs free trials subscriptions content views watchlist updates and

other customer engagement across all platforms and connected devices

bull Attributing customer activity back to the omni-channel marketing efforts (paid or owned

media) that drove it to optimize media spend

bull Connecting the dots across devices to understand every touchpoint through which an

individual customer engages with the service and content

bull Full lifecycle subscription management from free trial to paid subscription subscription

renewal to pending cancellation (involuntary or voluntary) and cancellation to

successful recovery

CTV COMPUTER MOBILE amp TABLET GAME CONSOLES

AMAZON FIRE

ANDROID

APPLE

CHROMECAST

LG

ROKU

SAMSUNG

VIZIO

CHROME

MAC

WINDOWS

AMAZON FIRE

ANDROID

IPHONE amp IPAD

HUAWEI

PLAYSTATION

XBOX

NINTENDO

Did you know you can measure across these OTT streaming

devices and platforms with Kochava

Contact us to learn more

21

The data provided by measurement solutions like Kochava enables OTT streaming services to

answer these vitally important questions

bull What marketing strategies are most successful in acquiring new quality customers that

convert through the paywall to become paid subscribers or regular content watchers

bull What are some of the user journeys taken by our best customers by measure of retention

and lifetime value (LTV)

bull Mobile -gt Web -gt CTV

bull CTV -gt Mobile -gt Web

bull Web -gt CTV -gt Mobile

bull According to these journeys on what platform and channel is our

acquisition media spend most efficiently utilized (mobile display

OTT and CTV)

bull On what devices and platforms are customers engaging with your content and based on

that information where can existing customers best be reached for reengagement and

retention efforts

bull Whatrsquos the average watch time

bull What production content brings in new customers and keeps existing customers engaged

Answering these questions and more is paramount to the success and longevity of OTT streaming

services To learn more about OTT and CTV measurement as a streaming service contact us

Subscribe here to receive upcoming content on all things OTT and CTV

Measurement for Brands

Suppose yoursquore a regional fast food QSR chain and have a new menu item that will appeal to

the customers of your chief competitor Utilizing OTT advertising platforms and data-informed

targeting you launch a campaign microtargeted to households within a 5-mile range of your

existing locations with an affinity for other fast food QSRs and with recent visitation to your key

competitor based on point of interest (POI) data

Your ad campaign runs with a call to action for customers to download your mobile app and place

their order for a limited time buy one get one deal Over 2 million households are reached and

served an ad What options exist for measuring the success of this campaign

In addition to analytics on total impressions unique households pause-and-mute rates and other

performance metrics a programmatic platform will likely have built-in measurement capabilities

that help you directly tie in-app conversions back to individual impressions Platforms like

Roku Vizio etc may also host such capabilities with independent measurement partners This

type of real-time attribution requires that yoursquore measuring your app installs and events with a

measurement partner like Kochava

22

With Ad Without Ad

Incremental Lift

In the absence of an ad how

many people would have taken

the desired action anyway

Opportunities also exist to tie walk-insfoot traffic back to a campaign via POI visitation data

mapped to the households exposed to the campaign Beyond that letrsquos touch in more detail on

two other approaches

Incrementality Testing

The topic of incrementality testing is quite complex Incrementality testing attempts to answer

one question

To answer this question a target audience is first identified and then a percentage of that

audience (10-20) is held back as a control (holdout) group The remaining 80-90 of the

audience is the test group that is served with the campaign The performance of the control group

is compared to the test group and the performance gap between the two groups is the measure

of incremental lift A successful campaign would show positive and statistically significant

incremental lift

That said incrementality testing can be expensive and holding back 10-20 of a reachable

audience to act as a holdout group represents lost opportunity for growth In cases where the

holdout group is served a public service announcement (PSA) ad further media spend must be

expended Last but not least most methods of incrementality testing donrsquot adequately address

and eliminate unwanted biases between test and control groups that skew the validity of the

incremental lift assessment

Kochava MediaLifttrade

Kochava developed MediaLiftTM to address these significant hurdles and deliver valid

incrementality testing with actionable results MediaLift leverages a proprietary device scoring

technology to model forensic control groups against the billions of device profiles found within

23

the Kochava Collective data marketplace Utilizing a forensic control MediaLift enables media

to be run against 100 of the target audience with no holdout group Further since the forensic

control group is modeled directly against the test audience that was actually exposed to the

campaign the end result is a less expensive and far more accurate form of incrementality testing

and lift measurement

MediaLift is being used by some of the largest advertising brands and CTV platforms to measure

the efficacy of ad campaigns on OTT To learn more about MediaLift and request case studies

contact us

Quick Response (QR) Codes

The use of QR codes in TV advertising is booming More consumers are browsing on a second

device while watching TV (known as the second screen trend) and most of the time that second

device is their smartphone Placing a QR code directly into the ad creative enables viewers to

scan the QR code right from their screen and be immediately immersed into a digital experience

on mobile web or in-app QR codes not only provide a mechanism for direct response but also

a method of measurement QR code scans can be measured to determine the success of the

campaign in driving viewers to respond in the moment and complete a down-funnel conversion

(eg app install purchase website conversion etc)

Interested in incorporating QR codes into your next campaign Ask us how Kochava SmartLinkstrade

can help

Apple TV and the AppTrackingTransparency (ATT) framework

With the rollout of iOS 145 Apple will enforce the ATT framework which will

require users to give consent to app tracking across iPhone iPad and Apple TV If

a user opts-out of tracking through this framework there are limitations in how a

conversion can be attributed to paid media efforts across OTT advertising platforms

and beyond To understand the implications of the ATT framework on your OTT

efforts contact us for a free consultation

SCAN NOW AND SAVE 50 NOW A

2424

The Future of

OTT and CTV

25

The Future of OTT and CTV

Content Wars

The battle lines in the streaming wars have largely been drawn with the entrance into the space

of the major network and studio titans in the form of Disney+ Peacock Paramount+ and more

The OTT ecosystem will become more competitive as streaming services fight the content war

to retain and win over new subscribers and viewers This is good news for advertisers as OTT will

continue to grow as a channel to drive growth and brand awareness

More Devices per Household

As the number of devices per household continues to rise and OTT content becomes consumable

on other Internet of Things (IoT) devices measurement needs to keep pace To survive brands

need to understand every consumer touchpoint across every device

Subscriptions

Within the US the amount of consumers who are subscribed to an on-demand service has

increased from 52 in 2015 to 78 in 2020 As streaming services increase in popularity so will

subscriptions

Kochava Subscriptions provides in-app and outside performance measurement throughout the

whole user lifecycle with CancelGuardtrade sending an alert before users terminate their subscription

to give the opportunity to reengage those users to prevent churn and increase user retention

Learn more about Kochava subscriptions here

Source Benes Ross ldquoUS Connected TV Advertising 2020rdquo eMarketer Insider Intelligence 10 Nov

2020 wwwemarketercomcontentus-connected-tv-advertising-2020

eMarketer estimates that ad spend on OTT and CTV

will exceed $18B by 2024 accounting for 54 of

total media ad spending

26

Glossary

AVOD (Advertising-based Video on Demand)

AVODs are streaming services that offer free ad-supported streaming video (eg Crackle Tubi

Vudu)

CTV (Connected TV)

CTV is a television that can be connected to the internet and access content beyond what is

available through the normal offering from a cable provider

OTT (Over the Top)

The term OTT refers to television and film content streamed ldquoover the toprdquo of the internet directly

to viewers rather than through traditional broadcast cable or satellite mediums

Platform Direct

Platform direct requires advertisers to go straight to the platform to buy inventory through their

own exchanges

Programmatic Platform

Programmatic platforms are responsible for each stage of the advertising process and have a

direct relationship with inventory exchanges and OTT advertising platforms

Publisher Direct

Publisher direct requires advertisers to go straight to the publisher to buy inventory through their

own exchanges

SVOD (Subscription Video on Demand)

SVODs are streaming services that require a subscription (eg Netflix Hulu amp Amazon Prime

Video)

27

Still have questions

Learn more at Kochavacom

20

This includes

bull Measuring omni-channel acquisition and reengagement campaigns including those run

on OTT advertising platforms

bull Capturing app installs free trials subscriptions content views watchlist updates and

other customer engagement across all platforms and connected devices

bull Attributing customer activity back to the omni-channel marketing efforts (paid or owned

media) that drove it to optimize media spend

bull Connecting the dots across devices to understand every touchpoint through which an

individual customer engages with the service and content

bull Full lifecycle subscription management from free trial to paid subscription subscription

renewal to pending cancellation (involuntary or voluntary) and cancellation to

successful recovery

CTV COMPUTER MOBILE amp TABLET GAME CONSOLES

AMAZON FIRE

ANDROID

APPLE

CHROMECAST

LG

ROKU

SAMSUNG

VIZIO

CHROME

MAC

WINDOWS

AMAZON FIRE

ANDROID

IPHONE amp IPAD

HUAWEI

PLAYSTATION

XBOX

NINTENDO

Did you know you can measure across these OTT streaming

devices and platforms with Kochava

Contact us to learn more

21

The data provided by measurement solutions like Kochava enables OTT streaming services to

answer these vitally important questions

bull What marketing strategies are most successful in acquiring new quality customers that

convert through the paywall to become paid subscribers or regular content watchers

bull What are some of the user journeys taken by our best customers by measure of retention

and lifetime value (LTV)

bull Mobile -gt Web -gt CTV

bull CTV -gt Mobile -gt Web

bull Web -gt CTV -gt Mobile

bull According to these journeys on what platform and channel is our

acquisition media spend most efficiently utilized (mobile display

OTT and CTV)

bull On what devices and platforms are customers engaging with your content and based on

that information where can existing customers best be reached for reengagement and

retention efforts

bull Whatrsquos the average watch time

bull What production content brings in new customers and keeps existing customers engaged

Answering these questions and more is paramount to the success and longevity of OTT streaming

services To learn more about OTT and CTV measurement as a streaming service contact us

Subscribe here to receive upcoming content on all things OTT and CTV

Measurement for Brands

Suppose yoursquore a regional fast food QSR chain and have a new menu item that will appeal to

the customers of your chief competitor Utilizing OTT advertising platforms and data-informed

targeting you launch a campaign microtargeted to households within a 5-mile range of your

existing locations with an affinity for other fast food QSRs and with recent visitation to your key

competitor based on point of interest (POI) data

Your ad campaign runs with a call to action for customers to download your mobile app and place

their order for a limited time buy one get one deal Over 2 million households are reached and

served an ad What options exist for measuring the success of this campaign

In addition to analytics on total impressions unique households pause-and-mute rates and other

performance metrics a programmatic platform will likely have built-in measurement capabilities

that help you directly tie in-app conversions back to individual impressions Platforms like

Roku Vizio etc may also host such capabilities with independent measurement partners This

type of real-time attribution requires that yoursquore measuring your app installs and events with a

measurement partner like Kochava

22

With Ad Without Ad

Incremental Lift

In the absence of an ad how

many people would have taken

the desired action anyway

Opportunities also exist to tie walk-insfoot traffic back to a campaign via POI visitation data

mapped to the households exposed to the campaign Beyond that letrsquos touch in more detail on

two other approaches

Incrementality Testing

The topic of incrementality testing is quite complex Incrementality testing attempts to answer

one question

To answer this question a target audience is first identified and then a percentage of that

audience (10-20) is held back as a control (holdout) group The remaining 80-90 of the

audience is the test group that is served with the campaign The performance of the control group

is compared to the test group and the performance gap between the two groups is the measure

of incremental lift A successful campaign would show positive and statistically significant

incremental lift

That said incrementality testing can be expensive and holding back 10-20 of a reachable

audience to act as a holdout group represents lost opportunity for growth In cases where the

holdout group is served a public service announcement (PSA) ad further media spend must be

expended Last but not least most methods of incrementality testing donrsquot adequately address

and eliminate unwanted biases between test and control groups that skew the validity of the

incremental lift assessment

Kochava MediaLifttrade

Kochava developed MediaLiftTM to address these significant hurdles and deliver valid

incrementality testing with actionable results MediaLift leverages a proprietary device scoring

technology to model forensic control groups against the billions of device profiles found within

23

the Kochava Collective data marketplace Utilizing a forensic control MediaLift enables media

to be run against 100 of the target audience with no holdout group Further since the forensic

control group is modeled directly against the test audience that was actually exposed to the

campaign the end result is a less expensive and far more accurate form of incrementality testing

and lift measurement

MediaLift is being used by some of the largest advertising brands and CTV platforms to measure

the efficacy of ad campaigns on OTT To learn more about MediaLift and request case studies

contact us

Quick Response (QR) Codes

The use of QR codes in TV advertising is booming More consumers are browsing on a second

device while watching TV (known as the second screen trend) and most of the time that second

device is their smartphone Placing a QR code directly into the ad creative enables viewers to

scan the QR code right from their screen and be immediately immersed into a digital experience

on mobile web or in-app QR codes not only provide a mechanism for direct response but also

a method of measurement QR code scans can be measured to determine the success of the

campaign in driving viewers to respond in the moment and complete a down-funnel conversion

(eg app install purchase website conversion etc)

Interested in incorporating QR codes into your next campaign Ask us how Kochava SmartLinkstrade

can help

Apple TV and the AppTrackingTransparency (ATT) framework

With the rollout of iOS 145 Apple will enforce the ATT framework which will

require users to give consent to app tracking across iPhone iPad and Apple TV If

a user opts-out of tracking through this framework there are limitations in how a

conversion can be attributed to paid media efforts across OTT advertising platforms

and beyond To understand the implications of the ATT framework on your OTT

efforts contact us for a free consultation

SCAN NOW AND SAVE 50 NOW A

2424

The Future of

OTT and CTV

25

The Future of OTT and CTV

Content Wars

The battle lines in the streaming wars have largely been drawn with the entrance into the space

of the major network and studio titans in the form of Disney+ Peacock Paramount+ and more

The OTT ecosystem will become more competitive as streaming services fight the content war

to retain and win over new subscribers and viewers This is good news for advertisers as OTT will

continue to grow as a channel to drive growth and brand awareness

More Devices per Household

As the number of devices per household continues to rise and OTT content becomes consumable

on other Internet of Things (IoT) devices measurement needs to keep pace To survive brands

need to understand every consumer touchpoint across every device

Subscriptions

Within the US the amount of consumers who are subscribed to an on-demand service has

increased from 52 in 2015 to 78 in 2020 As streaming services increase in popularity so will

subscriptions

Kochava Subscriptions provides in-app and outside performance measurement throughout the

whole user lifecycle with CancelGuardtrade sending an alert before users terminate their subscription

to give the opportunity to reengage those users to prevent churn and increase user retention

Learn more about Kochava subscriptions here

Source Benes Ross ldquoUS Connected TV Advertising 2020rdquo eMarketer Insider Intelligence 10 Nov

2020 wwwemarketercomcontentus-connected-tv-advertising-2020

eMarketer estimates that ad spend on OTT and CTV

will exceed $18B by 2024 accounting for 54 of

total media ad spending

26

Glossary

AVOD (Advertising-based Video on Demand)

AVODs are streaming services that offer free ad-supported streaming video (eg Crackle Tubi

Vudu)

CTV (Connected TV)

CTV is a television that can be connected to the internet and access content beyond what is

available through the normal offering from a cable provider

OTT (Over the Top)

The term OTT refers to television and film content streamed ldquoover the toprdquo of the internet directly

to viewers rather than through traditional broadcast cable or satellite mediums

Platform Direct

Platform direct requires advertisers to go straight to the platform to buy inventory through their

own exchanges

Programmatic Platform

Programmatic platforms are responsible for each stage of the advertising process and have a

direct relationship with inventory exchanges and OTT advertising platforms

Publisher Direct

Publisher direct requires advertisers to go straight to the publisher to buy inventory through their

own exchanges

SVOD (Subscription Video on Demand)

SVODs are streaming services that require a subscription (eg Netflix Hulu amp Amazon Prime

Video)

27

Still have questions

Learn more at Kochavacom

21

The data provided by measurement solutions like Kochava enables OTT streaming services to

answer these vitally important questions

bull What marketing strategies are most successful in acquiring new quality customers that

convert through the paywall to become paid subscribers or regular content watchers

bull What are some of the user journeys taken by our best customers by measure of retention

and lifetime value (LTV)

bull Mobile -gt Web -gt CTV

bull CTV -gt Mobile -gt Web

bull Web -gt CTV -gt Mobile

bull According to these journeys on what platform and channel is our

acquisition media spend most efficiently utilized (mobile display

OTT and CTV)

bull On what devices and platforms are customers engaging with your content and based on

that information where can existing customers best be reached for reengagement and

retention efforts

bull Whatrsquos the average watch time

bull What production content brings in new customers and keeps existing customers engaged

Answering these questions and more is paramount to the success and longevity of OTT streaming

services To learn more about OTT and CTV measurement as a streaming service contact us

Subscribe here to receive upcoming content on all things OTT and CTV

Measurement for Brands

Suppose yoursquore a regional fast food QSR chain and have a new menu item that will appeal to

the customers of your chief competitor Utilizing OTT advertising platforms and data-informed

targeting you launch a campaign microtargeted to households within a 5-mile range of your

existing locations with an affinity for other fast food QSRs and with recent visitation to your key

competitor based on point of interest (POI) data

Your ad campaign runs with a call to action for customers to download your mobile app and place

their order for a limited time buy one get one deal Over 2 million households are reached and

served an ad What options exist for measuring the success of this campaign

In addition to analytics on total impressions unique households pause-and-mute rates and other

performance metrics a programmatic platform will likely have built-in measurement capabilities

that help you directly tie in-app conversions back to individual impressions Platforms like

Roku Vizio etc may also host such capabilities with independent measurement partners This

type of real-time attribution requires that yoursquore measuring your app installs and events with a

measurement partner like Kochava

22

With Ad Without Ad

Incremental Lift

In the absence of an ad how

many people would have taken

the desired action anyway

Opportunities also exist to tie walk-insfoot traffic back to a campaign via POI visitation data

mapped to the households exposed to the campaign Beyond that letrsquos touch in more detail on

two other approaches

Incrementality Testing

The topic of incrementality testing is quite complex Incrementality testing attempts to answer

one question

To answer this question a target audience is first identified and then a percentage of that

audience (10-20) is held back as a control (holdout) group The remaining 80-90 of the

audience is the test group that is served with the campaign The performance of the control group

is compared to the test group and the performance gap between the two groups is the measure

of incremental lift A successful campaign would show positive and statistically significant

incremental lift

That said incrementality testing can be expensive and holding back 10-20 of a reachable

audience to act as a holdout group represents lost opportunity for growth In cases where the

holdout group is served a public service announcement (PSA) ad further media spend must be

expended Last but not least most methods of incrementality testing donrsquot adequately address

and eliminate unwanted biases between test and control groups that skew the validity of the

incremental lift assessment

Kochava MediaLifttrade

Kochava developed MediaLiftTM to address these significant hurdles and deliver valid

incrementality testing with actionable results MediaLift leverages a proprietary device scoring

technology to model forensic control groups against the billions of device profiles found within

23

the Kochava Collective data marketplace Utilizing a forensic control MediaLift enables media

to be run against 100 of the target audience with no holdout group Further since the forensic

control group is modeled directly against the test audience that was actually exposed to the

campaign the end result is a less expensive and far more accurate form of incrementality testing

and lift measurement

MediaLift is being used by some of the largest advertising brands and CTV platforms to measure

the efficacy of ad campaigns on OTT To learn more about MediaLift and request case studies

contact us

Quick Response (QR) Codes

The use of QR codes in TV advertising is booming More consumers are browsing on a second

device while watching TV (known as the second screen trend) and most of the time that second

device is their smartphone Placing a QR code directly into the ad creative enables viewers to

scan the QR code right from their screen and be immediately immersed into a digital experience

on mobile web or in-app QR codes not only provide a mechanism for direct response but also

a method of measurement QR code scans can be measured to determine the success of the

campaign in driving viewers to respond in the moment and complete a down-funnel conversion

(eg app install purchase website conversion etc)

Interested in incorporating QR codes into your next campaign Ask us how Kochava SmartLinkstrade

can help

Apple TV and the AppTrackingTransparency (ATT) framework

With the rollout of iOS 145 Apple will enforce the ATT framework which will

require users to give consent to app tracking across iPhone iPad and Apple TV If

a user opts-out of tracking through this framework there are limitations in how a

conversion can be attributed to paid media efforts across OTT advertising platforms

and beyond To understand the implications of the ATT framework on your OTT

efforts contact us for a free consultation

SCAN NOW AND SAVE 50 NOW A

2424

The Future of

OTT and CTV

25

The Future of OTT and CTV

Content Wars

The battle lines in the streaming wars have largely been drawn with the entrance into the space

of the major network and studio titans in the form of Disney+ Peacock Paramount+ and more

The OTT ecosystem will become more competitive as streaming services fight the content war

to retain and win over new subscribers and viewers This is good news for advertisers as OTT will

continue to grow as a channel to drive growth and brand awareness

More Devices per Household

As the number of devices per household continues to rise and OTT content becomes consumable

on other Internet of Things (IoT) devices measurement needs to keep pace To survive brands

need to understand every consumer touchpoint across every device

Subscriptions

Within the US the amount of consumers who are subscribed to an on-demand service has

increased from 52 in 2015 to 78 in 2020 As streaming services increase in popularity so will

subscriptions

Kochava Subscriptions provides in-app and outside performance measurement throughout the

whole user lifecycle with CancelGuardtrade sending an alert before users terminate their subscription

to give the opportunity to reengage those users to prevent churn and increase user retention

Learn more about Kochava subscriptions here

Source Benes Ross ldquoUS Connected TV Advertising 2020rdquo eMarketer Insider Intelligence 10 Nov

2020 wwwemarketercomcontentus-connected-tv-advertising-2020

eMarketer estimates that ad spend on OTT and CTV

will exceed $18B by 2024 accounting for 54 of

total media ad spending

26

Glossary

AVOD (Advertising-based Video on Demand)

AVODs are streaming services that offer free ad-supported streaming video (eg Crackle Tubi

Vudu)

CTV (Connected TV)

CTV is a television that can be connected to the internet and access content beyond what is

available through the normal offering from a cable provider

OTT (Over the Top)

The term OTT refers to television and film content streamed ldquoover the toprdquo of the internet directly

to viewers rather than through traditional broadcast cable or satellite mediums

Platform Direct

Platform direct requires advertisers to go straight to the platform to buy inventory through their

own exchanges

Programmatic Platform

Programmatic platforms are responsible for each stage of the advertising process and have a

direct relationship with inventory exchanges and OTT advertising platforms

Publisher Direct

Publisher direct requires advertisers to go straight to the publisher to buy inventory through their

own exchanges

SVOD (Subscription Video on Demand)

SVODs are streaming services that require a subscription (eg Netflix Hulu amp Amazon Prime

Video)

27

Still have questions

Learn more at Kochavacom

22

With Ad Without Ad

Incremental Lift

In the absence of an ad how

many people would have taken

the desired action anyway

Opportunities also exist to tie walk-insfoot traffic back to a campaign via POI visitation data

mapped to the households exposed to the campaign Beyond that letrsquos touch in more detail on

two other approaches

Incrementality Testing

The topic of incrementality testing is quite complex Incrementality testing attempts to answer

one question

To answer this question a target audience is first identified and then a percentage of that

audience (10-20) is held back as a control (holdout) group The remaining 80-90 of the

audience is the test group that is served with the campaign The performance of the control group

is compared to the test group and the performance gap between the two groups is the measure

of incremental lift A successful campaign would show positive and statistically significant

incremental lift

That said incrementality testing can be expensive and holding back 10-20 of a reachable

audience to act as a holdout group represents lost opportunity for growth In cases where the

holdout group is served a public service announcement (PSA) ad further media spend must be

expended Last but not least most methods of incrementality testing donrsquot adequately address

and eliminate unwanted biases between test and control groups that skew the validity of the

incremental lift assessment

Kochava MediaLifttrade

Kochava developed MediaLiftTM to address these significant hurdles and deliver valid

incrementality testing with actionable results MediaLift leverages a proprietary device scoring

technology to model forensic control groups against the billions of device profiles found within

23

the Kochava Collective data marketplace Utilizing a forensic control MediaLift enables media

to be run against 100 of the target audience with no holdout group Further since the forensic

control group is modeled directly against the test audience that was actually exposed to the

campaign the end result is a less expensive and far more accurate form of incrementality testing

and lift measurement

MediaLift is being used by some of the largest advertising brands and CTV platforms to measure

the efficacy of ad campaigns on OTT To learn more about MediaLift and request case studies

contact us

Quick Response (QR) Codes

The use of QR codes in TV advertising is booming More consumers are browsing on a second

device while watching TV (known as the second screen trend) and most of the time that second

device is their smartphone Placing a QR code directly into the ad creative enables viewers to

scan the QR code right from their screen and be immediately immersed into a digital experience

on mobile web or in-app QR codes not only provide a mechanism for direct response but also

a method of measurement QR code scans can be measured to determine the success of the

campaign in driving viewers to respond in the moment and complete a down-funnel conversion

(eg app install purchase website conversion etc)

Interested in incorporating QR codes into your next campaign Ask us how Kochava SmartLinkstrade

can help

Apple TV and the AppTrackingTransparency (ATT) framework

With the rollout of iOS 145 Apple will enforce the ATT framework which will

require users to give consent to app tracking across iPhone iPad and Apple TV If

a user opts-out of tracking through this framework there are limitations in how a

conversion can be attributed to paid media efforts across OTT advertising platforms

and beyond To understand the implications of the ATT framework on your OTT

efforts contact us for a free consultation

SCAN NOW AND SAVE 50 NOW A

2424

The Future of

OTT and CTV

25

The Future of OTT and CTV

Content Wars

The battle lines in the streaming wars have largely been drawn with the entrance into the space

of the major network and studio titans in the form of Disney+ Peacock Paramount+ and more

The OTT ecosystem will become more competitive as streaming services fight the content war

to retain and win over new subscribers and viewers This is good news for advertisers as OTT will

continue to grow as a channel to drive growth and brand awareness

More Devices per Household

As the number of devices per household continues to rise and OTT content becomes consumable

on other Internet of Things (IoT) devices measurement needs to keep pace To survive brands

need to understand every consumer touchpoint across every device

Subscriptions

Within the US the amount of consumers who are subscribed to an on-demand service has

increased from 52 in 2015 to 78 in 2020 As streaming services increase in popularity so will

subscriptions

Kochava Subscriptions provides in-app and outside performance measurement throughout the

whole user lifecycle with CancelGuardtrade sending an alert before users terminate their subscription

to give the opportunity to reengage those users to prevent churn and increase user retention

Learn more about Kochava subscriptions here

Source Benes Ross ldquoUS Connected TV Advertising 2020rdquo eMarketer Insider Intelligence 10 Nov

2020 wwwemarketercomcontentus-connected-tv-advertising-2020

eMarketer estimates that ad spend on OTT and CTV

will exceed $18B by 2024 accounting for 54 of

total media ad spending

26

Glossary

AVOD (Advertising-based Video on Demand)

AVODs are streaming services that offer free ad-supported streaming video (eg Crackle Tubi

Vudu)

CTV (Connected TV)

CTV is a television that can be connected to the internet and access content beyond what is

available through the normal offering from a cable provider

OTT (Over the Top)

The term OTT refers to television and film content streamed ldquoover the toprdquo of the internet directly

to viewers rather than through traditional broadcast cable or satellite mediums

Platform Direct

Platform direct requires advertisers to go straight to the platform to buy inventory through their

own exchanges

Programmatic Platform

Programmatic platforms are responsible for each stage of the advertising process and have a

direct relationship with inventory exchanges and OTT advertising platforms

Publisher Direct

Publisher direct requires advertisers to go straight to the publisher to buy inventory through their

own exchanges

SVOD (Subscription Video on Demand)

SVODs are streaming services that require a subscription (eg Netflix Hulu amp Amazon Prime

Video)

27

Still have questions

Learn more at Kochavacom

23

the Kochava Collective data marketplace Utilizing a forensic control MediaLift enables media

to be run against 100 of the target audience with no holdout group Further since the forensic

control group is modeled directly against the test audience that was actually exposed to the

campaign the end result is a less expensive and far more accurate form of incrementality testing

and lift measurement

MediaLift is being used by some of the largest advertising brands and CTV platforms to measure

the efficacy of ad campaigns on OTT To learn more about MediaLift and request case studies

contact us

Quick Response (QR) Codes

The use of QR codes in TV advertising is booming More consumers are browsing on a second

device while watching TV (known as the second screen trend) and most of the time that second

device is their smartphone Placing a QR code directly into the ad creative enables viewers to

scan the QR code right from their screen and be immediately immersed into a digital experience

on mobile web or in-app QR codes not only provide a mechanism for direct response but also

a method of measurement QR code scans can be measured to determine the success of the

campaign in driving viewers to respond in the moment and complete a down-funnel conversion

(eg app install purchase website conversion etc)

Interested in incorporating QR codes into your next campaign Ask us how Kochava SmartLinkstrade

can help

Apple TV and the AppTrackingTransparency (ATT) framework

With the rollout of iOS 145 Apple will enforce the ATT framework which will

require users to give consent to app tracking across iPhone iPad and Apple TV If

a user opts-out of tracking through this framework there are limitations in how a

conversion can be attributed to paid media efforts across OTT advertising platforms

and beyond To understand the implications of the ATT framework on your OTT

efforts contact us for a free consultation

SCAN NOW AND SAVE 50 NOW A

2424

The Future of

OTT and CTV

25

The Future of OTT and CTV

Content Wars

The battle lines in the streaming wars have largely been drawn with the entrance into the space

of the major network and studio titans in the form of Disney+ Peacock Paramount+ and more

The OTT ecosystem will become more competitive as streaming services fight the content war

to retain and win over new subscribers and viewers This is good news for advertisers as OTT will

continue to grow as a channel to drive growth and brand awareness

More Devices per Household

As the number of devices per household continues to rise and OTT content becomes consumable

on other Internet of Things (IoT) devices measurement needs to keep pace To survive brands

need to understand every consumer touchpoint across every device

Subscriptions

Within the US the amount of consumers who are subscribed to an on-demand service has

increased from 52 in 2015 to 78 in 2020 As streaming services increase in popularity so will

subscriptions

Kochava Subscriptions provides in-app and outside performance measurement throughout the

whole user lifecycle with CancelGuardtrade sending an alert before users terminate their subscription

to give the opportunity to reengage those users to prevent churn and increase user retention

Learn more about Kochava subscriptions here

Source Benes Ross ldquoUS Connected TV Advertising 2020rdquo eMarketer Insider Intelligence 10 Nov

2020 wwwemarketercomcontentus-connected-tv-advertising-2020

eMarketer estimates that ad spend on OTT and CTV

will exceed $18B by 2024 accounting for 54 of

total media ad spending

26

Glossary

AVOD (Advertising-based Video on Demand)

AVODs are streaming services that offer free ad-supported streaming video (eg Crackle Tubi

Vudu)

CTV (Connected TV)

CTV is a television that can be connected to the internet and access content beyond what is

available through the normal offering from a cable provider

OTT (Over the Top)

The term OTT refers to television and film content streamed ldquoover the toprdquo of the internet directly

to viewers rather than through traditional broadcast cable or satellite mediums

Platform Direct

Platform direct requires advertisers to go straight to the platform to buy inventory through their

own exchanges

Programmatic Platform

Programmatic platforms are responsible for each stage of the advertising process and have a

direct relationship with inventory exchanges and OTT advertising platforms

Publisher Direct

Publisher direct requires advertisers to go straight to the publisher to buy inventory through their

own exchanges

SVOD (Subscription Video on Demand)

SVODs are streaming services that require a subscription (eg Netflix Hulu amp Amazon Prime

Video)

27

Still have questions

Learn more at Kochavacom

2424

The Future of

OTT and CTV

25

The Future of OTT and CTV

Content Wars

The battle lines in the streaming wars have largely been drawn with the entrance into the space

of the major network and studio titans in the form of Disney+ Peacock Paramount+ and more

The OTT ecosystem will become more competitive as streaming services fight the content war

to retain and win over new subscribers and viewers This is good news for advertisers as OTT will

continue to grow as a channel to drive growth and brand awareness

More Devices per Household

As the number of devices per household continues to rise and OTT content becomes consumable

on other Internet of Things (IoT) devices measurement needs to keep pace To survive brands

need to understand every consumer touchpoint across every device

Subscriptions

Within the US the amount of consumers who are subscribed to an on-demand service has

increased from 52 in 2015 to 78 in 2020 As streaming services increase in popularity so will

subscriptions

Kochava Subscriptions provides in-app and outside performance measurement throughout the

whole user lifecycle with CancelGuardtrade sending an alert before users terminate their subscription

to give the opportunity to reengage those users to prevent churn and increase user retention

Learn more about Kochava subscriptions here

Source Benes Ross ldquoUS Connected TV Advertising 2020rdquo eMarketer Insider Intelligence 10 Nov

2020 wwwemarketercomcontentus-connected-tv-advertising-2020

eMarketer estimates that ad spend on OTT and CTV

will exceed $18B by 2024 accounting for 54 of

total media ad spending

26

Glossary

AVOD (Advertising-based Video on Demand)

AVODs are streaming services that offer free ad-supported streaming video (eg Crackle Tubi

Vudu)

CTV (Connected TV)

CTV is a television that can be connected to the internet and access content beyond what is

available through the normal offering from a cable provider

OTT (Over the Top)

The term OTT refers to television and film content streamed ldquoover the toprdquo of the internet directly

to viewers rather than through traditional broadcast cable or satellite mediums

Platform Direct

Platform direct requires advertisers to go straight to the platform to buy inventory through their

own exchanges

Programmatic Platform

Programmatic platforms are responsible for each stage of the advertising process and have a

direct relationship with inventory exchanges and OTT advertising platforms

Publisher Direct

Publisher direct requires advertisers to go straight to the publisher to buy inventory through their

own exchanges

SVOD (Subscription Video on Demand)

SVODs are streaming services that require a subscription (eg Netflix Hulu amp Amazon Prime

Video)

27

Still have questions

Learn more at Kochavacom

25

The Future of OTT and CTV

Content Wars

The battle lines in the streaming wars have largely been drawn with the entrance into the space

of the major network and studio titans in the form of Disney+ Peacock Paramount+ and more

The OTT ecosystem will become more competitive as streaming services fight the content war

to retain and win over new subscribers and viewers This is good news for advertisers as OTT will

continue to grow as a channel to drive growth and brand awareness

More Devices per Household

As the number of devices per household continues to rise and OTT content becomes consumable

on other Internet of Things (IoT) devices measurement needs to keep pace To survive brands

need to understand every consumer touchpoint across every device

Subscriptions

Within the US the amount of consumers who are subscribed to an on-demand service has

increased from 52 in 2015 to 78 in 2020 As streaming services increase in popularity so will

subscriptions

Kochava Subscriptions provides in-app and outside performance measurement throughout the

whole user lifecycle with CancelGuardtrade sending an alert before users terminate their subscription

to give the opportunity to reengage those users to prevent churn and increase user retention

Learn more about Kochava subscriptions here

Source Benes Ross ldquoUS Connected TV Advertising 2020rdquo eMarketer Insider Intelligence 10 Nov

2020 wwwemarketercomcontentus-connected-tv-advertising-2020

eMarketer estimates that ad spend on OTT and CTV

will exceed $18B by 2024 accounting for 54 of

total media ad spending

26

Glossary

AVOD (Advertising-based Video on Demand)

AVODs are streaming services that offer free ad-supported streaming video (eg Crackle Tubi

Vudu)

CTV (Connected TV)

CTV is a television that can be connected to the internet and access content beyond what is

available through the normal offering from a cable provider

OTT (Over the Top)

The term OTT refers to television and film content streamed ldquoover the toprdquo of the internet directly

to viewers rather than through traditional broadcast cable or satellite mediums

Platform Direct

Platform direct requires advertisers to go straight to the platform to buy inventory through their

own exchanges

Programmatic Platform

Programmatic platforms are responsible for each stage of the advertising process and have a

direct relationship with inventory exchanges and OTT advertising platforms

Publisher Direct

Publisher direct requires advertisers to go straight to the publisher to buy inventory through their

own exchanges

SVOD (Subscription Video on Demand)

SVODs are streaming services that require a subscription (eg Netflix Hulu amp Amazon Prime

Video)

27

Still have questions

Learn more at Kochavacom

26

Glossary

AVOD (Advertising-based Video on Demand)

AVODs are streaming services that offer free ad-supported streaming video (eg Crackle Tubi

Vudu)

CTV (Connected TV)

CTV is a television that can be connected to the internet and access content beyond what is

available through the normal offering from a cable provider

OTT (Over the Top)

The term OTT refers to television and film content streamed ldquoover the toprdquo of the internet directly

to viewers rather than through traditional broadcast cable or satellite mediums

Platform Direct

Platform direct requires advertisers to go straight to the platform to buy inventory through their

own exchanges

Programmatic Platform

Programmatic platforms are responsible for each stage of the advertising process and have a

direct relationship with inventory exchanges and OTT advertising platforms

Publisher Direct

Publisher direct requires advertisers to go straight to the publisher to buy inventory through their

own exchanges

SVOD (Subscription Video on Demand)

SVODs are streaming services that require a subscription (eg Netflix Hulu amp Amazon Prime

Video)

27

Still have questions

Learn more at Kochavacom

27

Still have questions

Learn more at Kochavacom