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O2C Cycle: An R12 perspective
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O2C Cycle : An R12 perspective
By Ritwik Kumar Mishra
Oracle Apps Finance Functional Consultant Table of Contents
1. INTRODUCTION ...................................................................................................... 2
2. Phases in O2C Cycle .............................................................................................. 2
3. Phase 1: Sales order entry and Booking .............................................................. 2
3.1 Sales Order Information ............................................................................................... 3
3.2 Line Items: ................................................................................................................... 4
4. Phase 2: Shipping of the Order ............................................................................. 6
4.1 Auto-Create Delivery: ................................................................................................... 8
4.2 Launch Pick Release: .................................................................................................. 9
4.3 Ship Confirm: ..............................................................................................................11
5. Phase 3: AR Invoicing Phase............................................................................... 16
5.1 Auto-Invoice Master Programme .................................................................................17
5.2 Viewing of the Invoice .................................................................................................21
5.3 Receipts ......................................................................................................................24
5.4 Remittances ................................................................................................................24
6. Phase 4: Cash Management Activities ............................................................... 27
6.1 Clearing of the Receipts ..............................................................................................28
6.2 Reconciling of the transactions: ..................................................................................29
7. Phase 5 : Transfer to GL: ..................................................................................... 35
8. CONCLUSION: ...................................................................................................... 36
O2C Cycle: An R12 perspective
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author.
1. INTRODUCTION
O2C refers to Order to Cash Cycle. This refers to a process which starts with booking of order
to generating auto-invoice and then finally making up of the receipts to clearing and finally bank
reconciliation.
2. Phases in O2C Cycle
As mentioned above O2C cycle or order to cash cycle goes through various phases. These
phases are as given below
Phase 1 : Sales order entry and booking
Phase 2 : Shipping of the order
Phase 3 : AR invoicing phase
Phase 4 : Cash Management Activities
Phase 5 : Transfer to GL and close
3. Phase 1: Sales order entry and Booking
In this phase the sales order details are entered in the application. This task is done in the order
management module in oracle EBS in the form called Order organizers. Sales order details are
entered in two places i.e. Order information and Line Items.
Order Information:
In turn order information is entered in two windows i.e. Main and Other information
Main section has basically all the details pertaining to the order like name of the customer the
sales person and others details .
Other Information : this section has information like payment terms and warehouse related
information.
Line items:
After entering the main and other details we need to enter the Line Items which has information
about the order like the
O2C Cycle: An R12 perspective
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Ordered item
Ordered quantity
UOM
Unit selling price and other details
Responsibility : Order Management SuperUser
Navigation: Orders , Returns > Sales Orders
3.1 Sales Order Information
Enter all the details pertaining to the order like name of the customer the sales person and
others details . Also enter the Price list from where the system will capture the price for the item
to be ordred as shown below.
Since we did the set up with “Acomrede” as the customer so we will take “Acomrede” as the
customer to test the settings.
As we can see that we have selected the price list . This is required so that the moment we
enter the line items the system should automatically populate and pick the price of the item
provided the price for that item has been defined in the inventory module.
Enter other items
O2C Cycle: An R12 perspective
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3.2 Line Items:
After entering the main and other details we need to enter the Line Items
Click
Save it
So after saving you can see that the sales order number has been generated by the system.
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Booking of Order
After all the above mentioned details are entered the status of the order is “Entered” and once
the details are saved the order number is generated by the system.
Click
Now you can see the status of the order is turned to
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4. Phase 2: Shipping of the Order
After the SO is booked the next step in the process is to get it shipped. This activity is done in
the order organizer form in OM module.
Responsibility: Order Management
Navigation: Shipping > Transaction
In order to start the process we need to first query the SO booked by us in previous steps in the
order organizer form.
At the initial stage of shipping phase the status of the SO would be “Ready to release”. So at
this stage we need to generate the delivery number in order to start the process. This process is
achieved via process called auto-create delivery. Post that the release of the SO needs to be
done by process called Launch pick release.
Post pick release the delivery status of the SO would be open. In order to complete the process
we need to perform a task called Ship confirms which would change the status to Closed. At this
stage ideally if everything is fine the status of the SO would be “Interfaced”.
Responsibility: Order Management
Navigation: Shipping > Transaction
Enter the sales order number in the Query Manager as shown below
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Click
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4.1 Auto-Create Delivery:
Now the status of the shipping shows and so we will do the delivery , so
place the cursor near the detail bar and press right click of mouse as shown and the delivery
number is generated
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As can be observed from the above post auto-create delivery is done the delivery number for
the SO would be generated.
4.2 Launch Pick Release:
So now do Pick Release
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Click and run the concurrent request
So for that go to View > Requests
Click
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So here you can see that the process is complete as you saw above
Again get back to query manager and query with your sales order number and see the status
4.3 Ship Confirm:
Navigation:
Click
O2C Cycle: An R12 perspective
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So here you could see the status has been changed to
Click TAB
So you can see the status is
Click
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Click and review the delivery status of SO which would have truned to Closed.
Now the status shows
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So now in order to be sure about the process we will again go to Query manager and query with
your sales order number
Click
So now no shipping information is there so it’s shipped
Now we need to run a request called Workflow background Process
Go to View > Request and then enter the name of the report you want to run
O2C Cycle: An R12 perspective
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Click
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Click
So you can see the process is complete as shown below
5. Phase 3: AR Invoicing Phase
Now that the SO has been shipped, so the next step is to generate an invoice for the SO. This
activity is done in this phase and is achieved by running a concurrent programme from AR
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module called Auto-invoice Master programme. This would lead to creation of an AR invoice
automatically in the application based on the SO information.
So once the above step is done the regular AR module activities are done like
Completing of AR invoice and then
Performing create accounting and then
Creation of receipt and applying the AR invoice against the receipt
Remitting the receipt.
5.1 Auto-Invoice Master Programme
Switch responsibility to Receivables
Responsibility: Receivables
Navigation: Interfaces > Auto-invoice
Select : Autoinvoice Master Program
O2C Cycle: An R12 perspective
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O2C Cycle: An R12 perspective
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Click
Click
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Refresh until the request completes
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In order to view the output click after taking the cursor
to the request name
5.2 Viewing of the Invoice
Responsibility: Receivables
Navigation:
Click find
O2C Cycle: An R12 perspective
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Click
Click
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Click
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5.3 Receipts
Responsibility: Receivables
Navigation :
Save it
5.4 Remittances
Responsibility: Receivables
Navigation:
O2C Cycle: An R12 perspective
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Click
O2C Cycle: An R12 perspective
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Click
Click
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Click
6. Phase 4: Cash Management Activities
This is the final phase in the O2C cycle. In this phase the cash management related activities
are taken up. Post completion of AR activities other activities like clearing of the receipts and the
reconciliation of the transaction in CM is done which completes the process of the revenue or
O2C cycle.
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6.1 Clearing of the Receipts
Manual Clearing
Responsibility: Cash Management
Navigation:
Click
Click
O2C Cycle: An R12 perspective
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6.2 Reconciling of the transactions:
Navigation:
Click
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In order to check the avialability of any transactions for reconcliation.
Click
Click “Find”
O2C Cycle: An R12 perspective
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Select the required receipt
Click
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Click
In the above screenshot you can see that the selected receipt is not present in the list. This is
the evidence of the fact that the selected receipts has been succesfully reconciled.
O2C Cycle: An R12 perspective
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Here we can see that the “Receipt Control Totals” and “Receipt Line Totals” don’t match
So let’s match both the sides
O2C Cycle: An R12 perspective
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So now you can see that both the line Total and the Control Totals are matching as shown in
the above screenshot.
Click
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So here you can see that the previously selected receipt transaction is not in the list. This is the
evfidence of the fact that the selected receipt transaction is reconciled.
Save it
7. Phase 5 : Transfer to GL:
Now that all activities pertaining to order to cash cycle have been done and also
reconciliation in cash management is done so the entries passed so far need to be
transferred to GL where the final reconciliation of all modules happens.
O2C Cycle: An R12 perspective
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Switch Responsibility to Receivables Manager
Submit a request for transfering the transactions performed as part of O2C cycle to the General
Ledger (GL)
8. CONCLUSION:
Thus I feel that the document gives a step by step description of the Order to Cash Cycle. This
document can be taken as a manual for underatnding of the O2C process. I hope that the
document comes handy to all the users.
Any feedbacks and comments are welcomed heartily . Please mail to [email protected]