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IJARCMF: International Journal of Advanced Research in Commerce Management and Finance Volume: 1: Issue: 1: Page No: 67 to 79
October Article ID: IJARCMF0006
67 Article History: Received on Sept: 20 Revised on Sept: 27 Published on Oct: 3
EMPLOYEE JOB SATISFACTION AS LEAD TO SIGNIFICANT
LABOUR WELFARE MEASURES
Mrs. T. Srimathi, Assistant Professor, Department of Business Administration, SRM
Institute of Science and Technology, Chennai
Dr. R. Bharathi, Assistant Professor, Department of Business Administration, SRM
Institute of Science and Technology, Chennai
Abstract
A labour welfare measure entails the development of work systems that improve
organizational employees' work life experiences, thereby increasing their commitment
and motivating them to achieve organizational goals. Most commonly, this has been
accomplished through the design of jobs that give workers more direct control over
their immediate work environment. The purpose of this study is to analyse the most
important factor of welfare measures on employee job satisfaction in an organization.
The collected review of the literature examined organizational effectiveness welfare
measure has been identified such as Labour welfare dimensions namely Canteen
Facilities, Credit Facilities, Infrastructure Facilities, Medical Facilities, and Safety
Facilities are the leading factor impacting an employee’s job satisfaction in various
organizations. This study conducted in handloom workers in Virudhunagar District.
The sample for this study included 187 employees. This study used a descriptive
research design. The data were analyzed using the techniques are descriptive
statistics, chi-square test, multiple comparison test and correlation. The findings of
this study revealed a significant relationship between welfare measures and job
satisfaction of employees in an organization.
Keywords: Job satisfaction, Labour welfare, Employees safety facilities
Introduction
A country's economic development is dependent on the production of
commodities and services. Land, labour, capital, organization or management, and
entrepreneurship are the five factors of production that result in production. Labour is
IJARCMF: International Journal of Advanced Research in Commerce Management and Finance Volume: 1: Issue: 1: Page No: 67 to 79
October Article ID: IJARCMF0006
68 Article History: Received on Sept: 20 Revised on Sept: 27 Published on Oct: 3
the most active factor of production among these five. Labour productivity has piqued
the interest of industrial psychologists and researchers in the fields of economics and
management. Labour productivity is determined by its efficiency. The quality of
labour is primarily determined by its health and nutrition, literacy, and social values
and customs. Poor diets, unsanitary conditions, insufficient disease prevention
measures, and a lack of medicines and medical care all have a negative impact on their
effectiveness. The happiness and efficiency of workers are a reflection of an industry's
prosperity. Productivity is the end result of an industry's prosperity. Neglecting the
labour class means ignoring productivity. So labour welfare measures become critical
for a variety of reasons: including low wages, irregular working hours, the inability of
trade unions to undertake welfare work, the creation of a stable labour force for the
creation of a genuine welfare state, the creation of good psychological feelings, and
the formation of good moral habits. Under such conditions labour welfare can be only
relief to labouring class.
The concept of 'labour welfare' is inherently flexible and elastic, varying
greatly with time, region, industry, social values and customs, degree of
industrialization, people's overall socioeconomic development, and political
ideologies prevalent at the time. It is also shaped by the workers' age, gender, socio-
cultural background, marital and economic status, and educational level in various
industries. As a result, the concept cannot be precisely defined.
IJARCMF: International Journal of Advanced Research in Commerce Management and Finance Volume: 1: Issue: 1: Page No: 67 to 79
October Article ID: IJARCMF0006
69 Article History: Received on Sept: 20 Revised on Sept: 27 Published on Oct: 3
There is also a wide range of views on the motivations and merits of labor
welfare. It is more or less synonymous with labor conditions and as a whole, including
labor legislation and social insurance, in its broadest sense. Another point of
contention is whether welfare for the working class is voluntary or statutory. In Indian
industry, welfare entails the provision of medical and educational services, as well as
a pleasant working environment. The need for such services and facilities stems from
industry's social responsibility, a desire to uphold democratic values, and a concern
for employees. Better work conditions, such as proper lighting, heat control,
cleanliness, low noise level, toilet and drinking-water facilities, canteen and rest
rooms, health and safety measures, reasonable hours of work and holidays, and
welfare services, such as housing, education, recreation, transportation, and
counselling, are all examples of labour welfare.
Employee Welfare Schemes
Organizations provide welfare services to their employees in order to keep
them motivated. Employee welfare schemes are divided into two types: statutory and
non-statutory welfare schemes. Statutory schemes are those that an organization is
required to provide in order to comply with laws governing employee health and
safety. These include provisions in industrial acts such as the Factories Act of 1948,
the Dock Workers Act of 1986 (safety, health, and welfare), and the Mines Act of
1962. Non-statutory schemes differ from one organization to the next and from one
industry to the next.
IJARCMF: International Journal of Advanced Research in Commerce Management and Finance Volume: 1: Issue: 1: Page No: 67 to 79
October Article ID: IJARCMF0006
70 Article History: Received on Sept: 20 Revised on Sept: 27 Published on Oct: 3
The following provisions are included in statutory welfare schemes: drinking
water, sitting facilities, first aid appliances, latrines and urinals, canteen facilities,
spittoons, lighting, washing places, changing rooms, and rest rooms; and many non-
statutory welfare schemes may include Personal Health Care (regular medical check-
ups, flexi-time, Employee Assistance Programs, Harassment). When compared to his
counterpart in most European countries, the Indian worker is unhealthy and confined
by illness. This clearly has an impact on the production potential. As a result, he is in
desperate need of low-cost nutritious food and adequate medical care in the event of
hospitalization. As a result, the country's labour welfare has a lot to do with it. It must
help them by providing maternity benefits, old-age benefits such as provident funds,
pensions, and gratuities, and so on.
Job satisfaction
Job satisfaction is a general attitude that an employee maintains as a result of
many specific attitudes in the following areas:1. Job, 2. Personal characteristics, 3.
Relationships outside of the workplace There are various factors that influence job
satisfaction, and the most important ones are discussed below. Personal factors
include a worker's gender, education, age, marital status, and personal characteristics,
as well as their family background, socioeconomic background, and so on. Factors
inherent in the job, These factors have recently been studied and found to be important
in employee selection. Instead of being guided by their coworkers and supervisors,
skilled workers prefer to demonstrate their own proclivity to select jobs that suit them.
These factors include the work itself, as well as the influence of the internal and
IJARCMF: International Journal of Advanced Research in Commerce Management and Finance Volume: 1: Issue: 1: Page No: 67 to 79
October Article ID: IJARCMF0006
71 Article History: Received on Sept: 20 Revised on Sept: 27 Published on Oct: 3
external environment on the job, which is beyond the management's control. Satisfied
employees are those who are extremely loyal to their company and will stick with it
even in the worst-case scenario. They work not out of compulsion, but because they
want to take their organization to the next level. Employees must be passionate about
their work, and passion can only be generated when employees are satisfied with their
job and the organization as a whole. This study concentrated on employee welfare
measures and how to improve employee job satisfaction.
Research Methodology
The main objective of this study is to identify the most predicting variables of
labour welfare measures on employee’s job satisfaction in organisation. A review of
the literature revealed there is limited research that examined organizational
effectiveness among the employees. A welfare measures such as Canteen facility,
Transport facility, infrastructure, financial assistance, safety facility and medical
facility have been identified as a leading factor impacting an employee’s job
satisfaction in various organizations. This study conducted in butterfly Gandhimathi
Appliances, Chennai. The sample for this study included 187 employees. This study
used a descriptive research design and simple random sampling methods have used to
collect data. The data were analysed using the techniques are descriptive statistics,
chi-square test, multiple comparison test and correlation. Descriptive statistics is used
to describe the sample, to show the numbers and percentage of the items falling in
IJARCMF: International Journal of Advanced Research in Commerce Management and Finance Volume: 1: Issue: 1: Page No: 67 to 79
October Article ID: IJARCMF0006
72 Article History: Received on Sept: 20 Revised on Sept: 27 Published on Oct: 3
categories, chi-square, rank and Correlation analysis is to measure the degree of
relationship between the independent and dependent variables.
Analysis and Interpretation
Table No.01 Analysis of variance between age and medical facility
Age Mean Standard
Deviation
ANOVA Result
F-value P-value
Below 30 years 2.81 1.302
0.149 0.930
30-35 years 2.79 1.298
36-40 years 2.62 1.416
Above 40 years 2.89 1.364
Total 2.76 1.319
Source: Primary data computed.
H0: There are no significant differences of opinions towards medical allowances based
on employees’ age group.
Interpretation
To test the above stated hypothesis ANOVA (one way) is applied. It shows that
there is no significant difference of opinion towards medical allowances depending on
employees’ age. Hence, the P-value is not significant. So, the above stated hypothesis
is accepted. It is found that employees do not have difference of opinion towards
medical allowances based on their age.
IJARCMF: International Journal of Advanced Research in Commerce Management and Finance Volume: 1: Issue: 1: Page No: 67 to 79
October Article ID: IJARCMF0006
73 Article History: Received on Sept: 20 Revised on Sept: 27 Published on Oct: 3
Table No.02 Analysis of variance between age and transport facility
Age Mean Std.
Deviation
ANOVA Result
F-value P-value
Below 30 years 2.19 1.223
13.529 0.001
30-35 years 2.00 1.181
36-40 years 1.85 1.190
Above 40 years 4.56 0.527
Total 2.25 1.359
Source: Primary data computed.
H0: There are no significant differences of opinion towards transport facility based on
employees’ age group
Interpretation
To test the above stated hypothesis ANOVA (one way) is applied. It shows that
there is a significant difference of opinion towards transport facility depending on
employees’ age. Hence, the P-value is significant. So, the above stated hypothesis is
rejected. It is found that employees have difference of opinion towards transport
facility based on their age.
Table No.03 Analysis of variance between age and credit facility
Age Mean Std.
Deviation
ANOVA Result
F-value P-value
Below 30 years 2.52 0.996 1.699 0.172
IJARCMF: International Journal of Advanced Research in Commerce Management and Finance Volume: 1: Issue: 1: Page No: 67 to 79
October Article ID: IJARCMF0006
74 Article History: Received on Sept: 20 Revised on Sept: 27 Published on Oct: 3
30-35 years 2.18 1.058
36-40 years 2.73 1.251
Above 40 years 2.89 1.269
Total 2.49 1.124
Source: Primary data computed.
H0: There is no significant difference of opinion towards credit facility based on
employees’ age.
Interpretation
To test the above stated hypothesis ANOVA (one way) is applied. It shows that
there is no significant difference of opinion towards credit facility based on
employees’ age. Hence, the P-value is not significant. So, the above stated hypothesis
is accepted. It is found that employees do not have difference of opinion towards
retirement benefits based on their age.
Table: 04 Labour welfare and job satisfaction
Labour welfare Job satisfaction
r-value p-value
Canteen Facilities 0.225 0.001*
Credit Facilities 0.327 0.001*
Infrastructure Facilities 0.442 0.001*
Medical Facilities 0.359 0.001*
Safety Facilities 0.533 0.001*
Source: Primary data computed, *significant at one percent level
IJARCMF: International Journal of Advanced Research in Commerce Management and Finance Volume: 1: Issue: 1: Page No: 67 to 79
October Article ID: IJARCMF0006
75 Article History: Received on Sept: 20 Revised on Sept: 27 Published on Oct: 3
Table-4 explains the relationship between Labour welfare dimensions and job
satisfaction.
Ho: There is no relationship between Labour welfare dimensions and job
satisfaction.
Pearson correlation is used to test the above-mentioned hypothesis. Safety
Facilities have the highest r-value (0.533) with job satisfaction in the Labour Welfare
Dimensions, followed by Infrastructure Facilities (0.442), Medical Facilities (0.359),
Credit Facilities (0.327), and Canteen Facilities (0.225). The secure r-values range
from 0.533 to 0.225.
At the one percent level, however, the r-values are found to be positive and
significant. It demonstrates that the dimension of labor welfare is positively and
significantly related to job satisfaction. As a result, the stated hypothesis is rejected.
Safety Facilities have a higher level of correlation value than the other Labour welfare
dimension in this case. As a result, it has been discovered that Safety Facilities has a
strong relationship with job satisfaction.
Table - 05 The Effects of Labour welfare on job satisfaction
R-Value R-Square Value Adjusted R- Square Value F-Value P-Value
0.745 0.557 0.553 85.913 0.001
Labour Welfare B Std.
Error Beta t- Value P-Value
IJARCMF: International Journal of Advanced Research in Commerce Management and Finance Volume: 1: Issue: 1: Page No: 67 to 79
October Article ID: IJARCMF0006
76 Article History: Received on Sept: 20 Revised on Sept: 27 Published on Oct: 3
Constant 1.832 0.950 _ 1.911 0.053
Canteen Facilities -0.025 0.042 -0.022 -0.635 0.529 (NS)
Credit Facilities 0.047 0.035 0.053 1.388 0.168 (NS)
Infrastructure
Facilities -0.013 0.043 -0.015 -0.333 0.743 (NS)
Medical Facilities 0.054 0.047 0.056 1.384 0.169 (NS)
Safety Facilities 0.142 0.036 0.197 3.813 0.001*
Source: Primary data computed *significant at one percent level, Ns-Non - significant
Table -5 explains the effect of Labour welfare on job satisfaction.
Ho: Labour welfare dimension are not influenced the job satisfaction.
Multiple linear regression was used to investigate the above-mentioned
hypothesis.
Labour welfare dimensions such as Canteen Facilities, Credit Facilities,
Infrastructure Facilities, Medical Facilities, and Safety Facilities are treated as
independent variables in this study, while job satisfaction is treated as a dependent
variable. The analysis has also been completed. The p-value is (0.001), which is
significant at the one percent level, according to the model summary. It demonstrates
that independent variables like Canteen Facilities, Credit Facilities, Infrastructure
Facilities, Medical Facilities, and Safety Facilities have a significant impact on job
satisfaction. As a result, the stated hypothesis is rejected. Furthermore, the r-square
value is discovered to be 0.558. It is deduced that the Labour welfare dimensions have
IJARCMF: International Journal of Advanced Research in Commerce Management and Finance Volume: 1: Issue: 1: Page No: 67 to 79
October Article ID: IJARCMF0006
77 Article History: Received on Sept: 20 Revised on Sept: 27 Published on Oct: 3
a 55.8 percent influence on job satisfaction. The equation expresses the standardized
co-efficient beta value, which indicates the relative importance of determinants of job
satisfaction.
Job satisfaction = 1.832+0.142(Safety Facilities)
According to this equation, the Safety Facilities have a positive impact on job
satisfaction. It demonstrates that in order to increase job satisfaction by one unit, the
Safety Facilities must be increased by 0.142. It is clear that the labor welfare
dimension has a significant impact on job satisfaction. Safety Facilities, on the other
hand, is a predictor of job satisfaction.
CONCLUSION
Labour welfare provides a wide range of strategies and denotes a state of well-
being, happiness, satisfaction, protection, and expansion of human resources, as well
as aiding in worker motivation. The primary goal of labour welfare is to enrich the
lives of workers and keep them joyful and engaged in activities that contribute to the
growth of the organization.
This paper concluded that the company provided various facilities to its
employees while also adhering to state and Indian government rules and regulations.
The management was required to provide good facilities to all employees in such a
way that employees were satisfied with the welfare facilities. It boosts productivity
while also improving quality and quantity. As a result, there is a need to make some
IJARCMF: International Journal of Advanced Research in Commerce Management and Finance Volume: 1: Issue: 1: Page No: 67 to 79
October Article ID: IJARCMF0006
78 Article History: Received on Sept: 20 Revised on Sept: 27 Published on Oct: 3
provisions for improving the welfare facility so that workers are happy and their
performance levels will rise. It leads to an increase in the positive effects of the
organization's profitability and products. The labour welfare facilities provided by the
company are commendable, but there is still room for improvement so that efficiency,
effectiveness, and productivity can be improved in order to achieve organizational
goals.
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79 Article History: Received on Sept: 20 Revised on Sept: 27 Published on Oct: 3
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80 Article History: Received on Sept: 20 Revised on Sept: 27 Published on Oct: 3
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