OCT. 18–22, 2014 - National Community Pharmacists

Convention Program Guide

OCT. 18–22, 2014OCT. 18–22, 2014

116th Annual Convention & Trade Exposition

Make your business healthier with fresh ideas, diverse CE, and peer networking.

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Stop by booth #503 and speak with one of our Senior Loan

Officers for more information.

Check out our pharmacy management systems at this week’s show and see why we have the top selling software in pharmacy. Let us show you our built-in tools for improving Five-Star Ratings as well as multiple adherence and medication-synchronization solutions.

See QS/1®’s latest tools for pharmacy management at NCPA.

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• Pharmacy at a Glance dashboard for monitoring and managing workflow at any workstation

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PRODUCT THEATRE LUNCHEON SATURDAY, OCTOBER 18, 2014

12:00 – 1:30 p.m.Room 12 A/B

AUSTIN CONVENTION CENTER

“PNEUMOCOCCAL DISEASE IN ADULTS 50+: A PREVENTION OPTION FOR YOUR PATIENTS”

Speaker: Michael D. Hogue, PharmD, FAPHAChair, Department of Pharmacy Practice

McWhorter School of Pharmacy

A Promotional Program Sponsored by Pfizer

First Come, First Served.

Notice: This event is conducted in accordance with the PhRMA Code on Interaction with Healthcare Professionals and is lim-ited to healthcare professions (HCPs). Attendance by guests or spouses is not appropriate. Government employees are subject to state and federal laws and ethics rules that may limit their ability to receive any gift, including meals, from pharmaceutical companies. If you are a state or federal employee, it is your responsibility to seek guidance and prior approval from your em-ployer or site ethics counselor to attend this or any Pfizer event. Your attendance will be considered confirmation to Pfizer that you have obtained any necessary approvals to attend this event.

State Laws and Pfizer Disclosures: The cost of meals and refreshments provided to US licensed Healthcare Professionals at-tending this Pfizer-sponsored program will be subject to public disclosure on www.pfizer.com as part of Pfizer’s Healthcare Professional Disclosure policies, and may also be subject to disclosure by state government authorities pursuant to your state law and applicable federal law such as the National Physician Payment Transparency Program (otherwise known as “Sun-shine”). Pfizer’s disclosure will allocate the cost of meals and refreshments equally across all attendees regardless of actual consumption. If you are licensed to practice in Massachusetts, Minnesota or Vermont, we are prohibited from providing you any meals and/or refreshments due to your state limitations on meals, gifts, or other items of value to HCPs and ask that you do not partake in the hospitality provided.

It’s time to get personal.

Products, Education and Support for Compounding

Make it personal at the NCPA Convention. Visit booth 1307.

For patients, a compounding pharmacy means personalized medications. For a compounding pharmacy, PCCA membership means more – like more of the highest quality chemicals, more exclusive and proven bases, more comprehensive education, and more expertise and support. But it also means peace of mind – the kind that comes from knowing you have the most trusted supplier in the industry behind you.

Interested in becoming a compounding pharmacist? Stop by booth 1307 to discover how PCCA can help you grow your pharmacy. We’ll show you how compounding can make a difference in your business and career, and don’t forget to ask for your free gift to “power up” your pharmacy (limited quantity).

Opportunities in Nutrition and Wellness: Niche Implementation GuideSaturday, October 18 | Morning Session (Prior registration required.)

With the national focus on health maintenance in the aging population, the Nutrition and Wellness niche is presenting a rewarding professional experience and an enormous profit opportunity for community pharmacies. The relationship that you have with your patients and your understanding of their history plays a vital role in their nutrition and supplement needs. This program will discuss the market in depth, and show you what commitment to success looks like.

Building a Successful and Innovative Wound Care and Scar Therapy NicheSaturday, October 18 | Afternoon Session (Prior registration required.)

In an age of growing uniformity, Wound Care provides a niche that can differentiate your practice. Every day, patients with recent procedures face the challenge of finding solutions to scarring. Throughout the community there are patients disabled by painful wounds from diabetic ulcers, injuries or burns. These are challenges that can’t be handled by just any pharmacy. This educational session will provide the latest clinical information so you have better options for treating your patients.

Supported by an independent educational grant from PCCA.

Compounding educational opportunities available to all attendees at the 2014 NCPA Convention.

Free NCPA Ad-v5.indd 1 9/15/2014 3:59:30 PM

Your Rx for a healthier business

Contents

Advertiser Index ...........................................4Lone Star State Greetings! ..........................6NCPA Officers ...............................................12NCPA Board of Directors ............................12Council of Presidents .................................12Registration .................................................14NCPA Member Services/ Bookstore Pavilion ....................................14

Trade Show .................................................15Making the Most of the Exhibit Hall .......15Continuing Education Credits ...................17Cyber Cafés .................................................17Thank You to Our Sponsors ......................19House of Delegates Agenda ......................22Austin Attractions and Dining .................24

PROGRAMMING Convention Center Floor Plans .................28Programming at-a-Glance ........................32Thursday, Oct. 16 Pre-Convention Programming ............................................36

Friday, Oct. 17 Pre-Convention Programming ............................................37

Saturday, Oct. 18 ........................................39Sunday, Oct. 19 .......................................... 44Monday, Oct. 20 ..........................................47Tuesday, Oct. 21 ........................................ 53Wednesday, Oct. 22 ...................................57

EXHIBITORS Trade Show Floor Plan ..............................58Comprehensive Exhibitor Listings .......... 60Product Categories .....................................81

National Community Pharmacists Association100 Daingerfield Road, Alexandria, VA 22314 703-683-8200, www.ncpanet.org

NCPA 116th Annual Convention and Trade ExpositionOct. 18–22, 2014Austin Convention Center, Austin, Texas

More information regarding the Annual Convention and Trade Exposition is available at www.ncpanet.org/convention.

The official NCPA Convention Program Guide is published by NCPA as an exclusive service to Annual Convention and Trade Exposition attendees. While every effort is made to ensure accuracy, NCPA makes no warranties, expressed or implied, related to the information. Information contained herein is subject to change without notice. No part of this publication may be reproduced, stored or transmitted without written permission from NCPA.

© 2014 National Community Pharmacists Association. All rights reserved.

ADVERTISER INDEX Anda .....................................................................................................59AstraZenaca ........................................................................................35Auburn ................................................................................................ 84Cardinal ..................................................................Inside Back CoverDouglas Laboratories .........................................................................21Generic Bid ..........................................................................................22Good Neighbor ....................................................................................29H.D. Smith ............................................................................................18Infinity ..................................................................................................23Live Oak Bank .......................................................Inside Front CoverNexafed ................................................................................................13PCCA .......................................................................................................5Pharmax ...............................................................................................21QS/1 ........................................................................................................1Scimera ................................................................................................21Upsher-Smith ...........................................................................2, 7 - 11

This advertiser index is provided for the reader’s convenience and is not part of the advertising contract. While every attempt is made to provide accurate information, the publisher cannot be held responsible for errors or omissions.

It’s time to get personal.

Products, Education and Support for Compounding

Make it personal at the NCPA Convention. Visit booth 1307.

For patients, a compounding pharmacy means personalized medications. For a compounding pharmacy, PCCA membership means more – like more of the highest quality chemicals, more exclusive and proven bases, more comprehensive education, and more expertise and support. But it also means peace of mind – the kind that comes from knowing you have the most trusted supplier in the industry behind you.

Interested in becoming a compounding pharmacist? Stop by booth 1307 to discover how PCCA can help you grow your pharmacy. We’ll show you how compounding can make a difference in your business and career, and don’t forget to ask for your free gift to “power up” your pharmacy (limited quantity).

Opportunities in Nutrition and Wellness: Niche Implementation GuideSaturday, October 18 | Morning Session (Prior registration required.)

With the national focus on health maintenance in the aging population, the Nutrition and Wellness niche is presenting a rewarding professional experience and an enormous profit opportunity for community pharmacies. The relationship that you have with your patients and your understanding of their history plays a vital role in their nutrition and supplement needs. This program will discuss the market in depth, and show you what commitment to success looks like.

Building a Successful and Innovative Wound Care and Scar Therapy NicheSaturday, October 18 | Afternoon Session (Prior registration required.)

In an age of growing uniformity, Wound Care provides a niche that can differentiate your practice. Every day, patients with recent procedures face the challenge of finding solutions to scarring. Throughout the community there are patients disabled by painful wounds from diabetic ulcers, injuries or burns. These are challenges that can’t be handled by just any pharmacy. This educational session will provide the latest clinical information so you have better options for treating your patients.

Supported by an independent educational grant from PCCA.

Compounding educational opportunities available to all attendees at the 2014 NCPA Convention.

Free NCPA Ad-v5.indd 1 9/15/2014 3:59:30 PM

Dear Colleague,

Welcome to Austin and the NCPA 116th Annual Convention and Trade Exposition. During this convention and throughout the year, NCPA’s commitment to its members is to develop practical opportunities and solutions for independent community pharmacists to make their small businesses more successful. The framework is a combination of traditional product dispensing in conjunction with patient care that maximizes the appropriate use of medication and provides individualized service.

As always, NCPA is committed to advocacy—zealously championing and defending the best interests of independent community pharmacists and their patients in legislative, regulatory, and legal arenas. Before you go home, help us leverage community pharmacy’s political influence by visiting the NCPA Political Action Committee and Legislative/Legal Defense Fund booth in the registration area.

Our convention programming includes more than 20 hours of continuing education workshops, seminars, and symposiums designed to lift your business. We have an impressive trade show with colleagues-in-consultation, exhibitor theaters, and the best products, services, and vendors you can find serving the $88.7 billion independent community pharmacy marketplace.

That’s just part of what you can expect over the next several days. But also be prepared for the unexpected—talking shop and networking with peers, chatting with noted experts after the CE sessions, and picking up an idea or two that can make your practice better, more profitable, and in effect pay for your trip.

The planned and the unplanned are the essence of our convention’s theme: Meet, learn, succeed. We didn’t just pull those three little words out of the air. They distill what past attendees have told us over the years. They are reasons pharmacists give us as to why they make the commitment to attend the annual convention. I’m certain you will better

appreciate what we mean by the convention’s end whether you’re a first-timer or a veteran attendee:

• MEET old friends and make new ones at the many networking opportunities.

• LEARN from experts in the fields that matter most to independent pharmacists in the many educational sessions and from product and services vendors at the best trade show in our industry.

• SUCCEED with the ideas and knowledge you pick up to better serve your patients and improve your bottom line throughout the year.

Look through this handy convention guide in print or on NCPA Mobile (our new app for smartphones and tablets) and plan your busy schedule. The guide includes such helpful sections as convention-at-a-glance, daily programming, convention center floor plans, and a list of exhibitors and their booth numbers. Share your thoughts and photos on social media during the convention using the hashtag #NCPA2014. Visit facebook.com/commpharmacy, ncpanet.org/googleplus, or follow NCPA on Twitter @Commpharmacy for news and updates.

Don’t forget to pick up a copy of the Daily News, NCPA’s free and widely distributed convention newspaper. Check the Monday and Tuesday editions for general session, award, and candid pictures.

It has been an honor and a pleasure to serve as NCPA’s president for the past year. I’ve met so many dedicated, energetic, and innovative pharmacists and future pharmacists that I know our profession is in good hands. I want to thank my family, my staff, and the hard-working NCPA staff for all their support. Best wishes to you all now and in the future. Have a great convention and a safe journey home.

Mark Riley, PharmDNCPA President, 2013-2014

Lone Star State Greetings!

6 116th Annual Convention & Trade Exposition

LEARN MORE AT VOGELXO.COMAuthorized generic

testosterone gel

Not actual size

CONTRAINDICATIONS

Vogelxo™ and Testosterone Gel are contraindicated in:• men with carcinoma of the breast or known or suspected carcinoma of the prostate.

• women who are or may become pregnant, or who are breastfeeding. Vogelxo and Testosterone Gel may cause fetal harm and serious adverse reactions in nursing infants.

WARNINGS & PRECAUTIONS

• Benign Prostatic Hyperplasia (BPH) and Potential Risk of Prostate Cancer: Patients with BPH are at an increased risk for worsening of BPH. Monitor patients with BPH for worsening signs and symptoms. In addition, patients treated with androgens may be at an increased risk for prostate cancer. Evaluate patients for prostate cancer before initiating and during treatment with androgens.

• Patients should apply Vogelxo or Testosterone Gel only to the upper arms and shoulders, limiting the area of application to that which will be covered by a short-sleeved t-shirt. Vogelxo or Testosterone Gel should not be applied to the scrotum, penis, or abdomen.

• Potential for Secondary Exposure to Testosterone: Cases of secondary exposure resulting in virilization of children have been reported in postmarketing surveillance. Signs and symptoms of virilization and the possibility of secondary exposure to testosterone gel in children or adult women should be brought to the attention of a physician. Testosterone gel should be promptly discontinued until the cause of virilization has been identified.

Please see following pages for additional Important Safety Information and Brief Summary of Prescribing Information, including Boxed Warning.

WARNING: SECONDARY EXPOSURE TO TESTOSTERONE• Virilization has been reported in children who were secondarily exposed to testosterone gel • Children should avoid contact with unwashed or unclothed application sites in men using testosterone gel • Healthcare providers should advise patients to strictly adhere to recommended instructions for use

INDICATIONSVogelxo™ (testosterone) gel and Testosterone Gel are an androgen indicated for testosterone replacement therapy in adult males for conditions associated with a deficiency or absence of endogenous testosterone:1. Primary hypogonadism (congenital or acquired): testicular failure due to cryptorchidism, bilateral torsion, orchitis, vanishing testis syndrome, orchiectomy,

Klinefelter’s syndrome, chemotherapy, or toxic damage from alcohol or heavy metals. These men usually have low serum testosterone levels and gonadotropins (follicle-stimulating hormone [FSH], luteinizing hormone [LH]) above the normal range.

2. Hypogonadotropic hypogonadism (congenital or acquired): idiopathic gonadotropin or luteinizing hormone-releasing hormone (LHRH) deficiency or pituitary-hypothalamic injury from tumors, trauma, or radiation. These men have low testosterone serum levels but have gonadotropins in the normal or low range.

Important Limitations of Use: Safety and efficacy of Vogelxo and Testosterone Gel in males less than 18 years old have not been established.

IMPORTANT SAFETY INFORMATION

Upsher-Smith has a history of making quality products as accessible as possible and providing a consistent supply for patients at pharmacies. This track record continues with the introduction of Testosterone Gel (1%), the authorized generic of Vogelxo™:

3 convenient configurations: metered-dose pump, unit-dose packets, unit-dose tubes1

Clear to translucent, odorless when dry, hydroalcoholic gel for topical use1,2

Once-daily dosing with 24-hour transdermal delivery of testosterone1

Low generic co-pay for many covered patients and the Jumpstart 30-Day Free Trial Offer2

UPSHER-SMITH INTRODUCES THE FIRST AND ONLY

GENERIC TREATMENT OPTION FOR TESTOSTERONE REPLACEMENT THERAPY (TRT) THAT COMES IN 3 CONVENIENT CONFIGURATIONS

109538_02-VGX-Pharm.indd 1 7/30/14 2:35 PM

• Strict adherence to the following precautions is advised to minimize the potential for secondary exposure to testosterone from Vogelxo or Testosterone Gel-treated skin:

° Children and women should avoid contact with unwashed or unclothed application site(s) of men using Vogelxo or Testosterone Gel

° Patients should wash hands with soap and water immediately after application

° Patients should cover the application site(s) with clothing after the gel has dried

° Patients should wash the application site(s) thoroughly with soap and water prior to any situation where skin-to-skin contact of the application site with another person is anticipated

º In the event that unwashed or unclothed skin to which Vogelxo or Testosterone Gel has been applied comes in contact with the skin of another person, the general area of contact on the other person should be washed with soap and water as soon as possible.

• Polycythemia: Increases in hematocrit may require lowering or discontinuation of testosterone. Check hematocrit prior to initiating treatment. Re-evaluate hematocrit 3 to 6 months after starting treatment, and then annually. If hematocrit becomes elevated, stop therapy until hematocrit decreases to an acceptable level. An increase in red blood cell mass may increase the risk of thromboembolic events.

• Venous Thromboembolism: There have been postmarketing reports of venous thromboembolism (VTE) in men taking testosterone, including testosterone gel. Testosterone use may increase the risk of VTE, including deep vein thrombosis (DVT) and acute pulmonary embolism (PE). Consider VTE in patients who report symptoms of pain, swelling, warmth and redness in the leg (DVT) or acute shortness of breath (PE). In such patients, discontinue treatment with testosterone gel and evaluate patients for possible VTE.

• Use in Women: Due to lack of controlled evaluations in women and potential virilizing effects, Vogelxo and Testosterone Gel are not indicated for use in women.

• Spermatogenesis: Large doses of exogenous androgens, such as Vogelxo and Testosterone Gel, may suppress spermatogenesis, which may lead to adverse effects on semen parameters including sperm count.

• Hepatic Adverse Effects: Prolonged use of high doses of orally active 17-alpha-alkyl androgens (e.g., methyltestosterone) has been associated with serious hepatic adverse effects, including life-threatening and fatal complications. Vogelxo and Testosterone Gel are not known to produce these adverse effects. Nonetheless, patients should be instructed to report any signs or symptoms of hepatic dysfunction. If these occur, promptly discontinue Vogelxo or Testosterone Gel while the cause is evaluated.

• Edema: With or without congestive heart failure, edema may be a serious complication in patients with preexisting cardiac, renal, or hepatic disease. In addition to discontinuation of the drug, diuretic therapy may be required.

• Gynecomastia occasionally develops and occasionally persists in patients being treated for hypogonadism.

• Sleep Apnea: The treatment of hypogonadal men with testosterone may potentiate sleep apnea in some patients, especially those with risk factors such as obesity or chronic lung diseases.

• Lipids: Monitor the lipid profile periodically, particularly after starting testosterone therapy and after dose increases.

• Hypercalcemia: Androgens, including Vogelxo and Testosterone Gel, should be used with caution in cancer patients at risk of hypercalcemia (and associated hypercalciuria). Regular monitoring of serum calcium concentrations is recommended in these patients.

• Decreased Thyroxine-binding Globulin: Androgens, including Vogelxo and Testosterone Gel, may decrease concentrations of thyroxine-binding globulins, resulting in decreased total T4 serum concentrations and increased resin uptake of T3 and T4. Free thyroid hormone levels remain unchanged, however, and there is no clinical evidence of thyroid dysfunction.

• Flammability: Alcohol-based products, including Vogelxo and Testosterone Gel, are flammable; therefore, patients should be advised to avoid fire, flame or smoking until the Vogelxo or Testosterone Gel has dried.

DRUG INTERACTIONS

• Insulin: Androgens may decrease blood glucose and therefore may decrease insulin requirements in diabetic patients.

• Oral Anticoagulants: Changes in anticoagulant activity may be seen with androgens. Therefore more frequent monitoring of international normalized ratio (INR) and prothrombin time are recommended in patients taking warfarin.

• Corticosteroids: Use of testosterone with corticosteroids may result in increased fluid retention. Use with caution, particularly in patients with cardiac, renal or hepatic disease.

USE IN SPECIFIC POPULATIONS

• Geriatric Use: There is insufficient long-term safety data in geriatric patients to assess the potentially increased risks of cardiovascular disease and prostate cancer.

ADVERSE REACTIONS

• The most common adverse reactions (incidence ≥2% of testosterone gel patients and greater than placebo) are application site reactions and increased hematocrit.

Please see following pages for Brief Summary of Prescribing Information, including Boxed Warning. For more information, please see Full Prescribing Information, including Boxed Warning, and Medication Guide. You can also visit www.upsher-smith.com or call 1-888-650-3789.

Vogelxo is a trademark of Upsher-Smith Laboratories, Inc.

References: 1. Vogelxo [package insert]. Maple Grove, MN: Upsher-Smith Laboratories, Inc; 2014. 2. Data on file. Maple Grove, MN: Upsher-Smith Laboratories, Inc; 2014.

© 2014 Upsher-Smith Laboratories, Inc., 6701 Evenstad Drive, Maple Grove, MN 55369 109538.02

IMPORTANT SAFETY INFORMATION (continued from previous page)

109538_02-VGX-Pharm.indd 2 7/30/14 2:35 PM

Vogelxo™ (testosterone) gel, for topical use, CIII Rx onlyTestosterone Gel, for topical use, CIIIBrief Summary of Prescribing Information

WARNING: SECONDARY EXPOSURE TO TESTOSTERONE• Virilization has been reported in children who were secondarily exposed to testos-

terone gel [see Warnings and Precautions (5.2) and Adverse Reactions (6.2)].• Children should avoid contact with unwashed or unclothed application sites in men

using testosterone gel [see Dosage and Administration (2.2) and Warnings and Precautions (5.2)].

• Healthcare providers should advise patients to strictly adhere to recommended in-structions for use [see Dosage and Administration (2.2), Warnings and Precautions (5.2) and Patient Counseling Information (17)].

1 INDICATIONS AND USAGEVogelxo (testosterone) gel is indicated for testosterone replacement therapy in adult males for conditions associated with a deficiency or absence of endogenous testosterone:

• Primary hypogonadism (congenital or acquired): testicular failure due to cryptorchidism, bilateral torsion, orchitis, vanishing testis syndrome, orchiectomy, Klinefelter’s syndrome, chemotherapy, or toxic damage from alcohol or heavy metals. These men usually have low serum testosterone levels and gonadotropins (follicle-stimulating hormone [FSH], luteinizing hormone [LH]) above the normal range.

• Hypogonadotropic hypogonadism (congenital or acquired): idiopathic gonadotropin or luteinizing hormone-releasing hormone (LHRH) deficiency or pituitary-hypothalamic injury from tumors, trauma, or radiation. These men have low testosterone serum levels but have gonadotropins in the normal or low range.

Limitations of use:• Safety and efficacy of Vogelxo (testosterone) gel in males less than 18 years old have not

been established [see Use in Specific Populations (8.4)].• Topical testosterone products may have different doses, strengths, or application instruc-

tions that may result in different systemic exposure [see Dosage and Administration (2) and Clinical Pharmacology (12.3)].

2 DOSAGE AND ADMINISTRATION2.1 Dosing and Dose AdjustmentThe recommended starting dose of Vogelxo (testosterone) gel is 50 mg of testosterone (one tube, one packet, or 4 pump actuations) applied topically once daily at approximately the same time each day to clean, dry intact skin of the shoulders and/or upper arms.

Dose AdjustmentTo ensure proper dosing, serum testosterone concentrations should be measured. Morning, predose serum testosterone concentrations should be measured approximately 14 days after initiation of therapy to ensure proper serum testosterone concentrations are achieved. If the serum testosterone concentration is below the normal range (300 ng/dL to 1,000 ng/dL), the daily Vogelxo dose may be increased from 50 mg testosterone (one tube, one packet, or 4 pump actuations) to 100 mg of testosterone (two tubes, two packets, or 8 pump actuations) once daily.

The maximum recommended dose of Vogelxo (testosterone) gel is 100 mg once daily.

2.2 Administration InstructionsUnit-Dose Tube or PacketUpon opening the tube or packet the entire contents should be squeezed into the palm of the hand and immediately applied to the shoulders and/or upper arms (area of application should be limited to the area that will be covered by the patient’s short sleeve t-shirt [see figure be-low]). Table 1 has specific dosing guidelines for when the unit-dose tubes or packets are used.

Table 1: Specific Dosing Guideline for Using the Unit-Dose Tubes or Packets

Prescribed Daily Dose

Number of Unit-Dose Tubes or

PacketsApplication Method

50 mg testosterone One unit-dose tube or packet (once daily)

Apply one unit-dose tube or packet to one upper arm and shoulder.

100 mg testosterone Two unit-dose tubes or packets (once daily)

Apply one unit-dose tube or packet to one upper arm and shoulder and then apply one unit-dose tube or packet to the opposite upper arm and shoulder.

Multi-Dose Metered Pump

Patients should be instructed to prime the pump before using it for the first time by fully depressing the pump mechanism (actuation) 3 times and discard this portion of the product to assure precise dose delivery. After the priming procedure, patients should completely depress the pump one time (actuation) for every 12.5 mg of testosterone required to achieve the daily prescribed dosage. Table 2 has specific dosing guidelines for when the metered pump is used.

Table 2: Specific Dosing Guidelines for Using the Multi-Dose Pump

Prescribed Daily Dose

Number of Pump Actuations Application Method

50 mg testosterone 4 (once daily) Apply 4 pump actuations to one upper arm and shoulder

100 mg testosterone 8 (once daily) Apply 4 pump actuations to one upper arm and shoulder and then apply 4 pump actuations to the opposite upper arm and shoulder

The prescribed amount of product should be delivered directly into the palm of the hand and immediately applied to the shoulders and/or upper arms (area of application should be limited to the area that will be covered by the patient’s short sleeve t-shirt [see figure below]).

Do not apply Vogelxo (testosterone) gel to the genitals or to the abdomen.

Application sites should be allowed to dry completely prior to dressing.

Hands should be washed thoroughly with soap and water after Vogelxo has been applied.

Avoid fire, flame or smoking during the application of Vogelxo until the Vogelxo has dried [see Warnings and Precautions (5.2, 5.14)].

In order to prevent transfer to another person, clothing should be worn to cover the application sites. If direct skin-to-skin contact of the application site(s) with another person is anticipated, the application sites must be washed thoroughly with soap and water [see Warnings and Precautions (5.2) and Clinical Pharmacology (12.3)].

The patient should avoid swimming or showering or washing the administration site for a minimum of 2 hours after application [see Clinical Pharmacology (12.3)].

Strict adherence to the following precautions is advised in order to minimize the poten-tial for secondary exposure to testosterone from Vogelxo (testosterone) gel treated skin:

• Children and women should avoid contact with unwashed or unclothed application site(s) of men using Vogelxo.

• Vogelxo should only be applied to the upper arms and shoulders. The area of application should be limited to the area that will be covered by a short sleeve t-shirt.

• Patients should wash their hands with soap and water immediately after applying Vogelxo.

• Patients should cover the application site(s) with clothing (e.g., a t-shirt) after the gel has dried.

• Prior to any situation in which direct skin-to-skin contact of the application site(s) with another person is anticipated, patients should wash the application site(s) thoroughly with soap and water to remove any testosterone residue.

• In the event that unwashed or unclothed skin to which Vogelxo has been applied comes in direct contact with the skin of another person, the general area of contact on the other person should be washed with soap and water as soon as possible.

4 CONTRAINDICATIONS• Vogelxo (testosterone) gel is contraindicated in men with carcinoma of the breast or

known or suspected carcinoma of the prostate [see Warnings and Precautions (5.1)].• Vogelxo is contraindicated in women who are or may become pregnant, or who are

breastfeeding. Vogelxo may cause fetal harm when administered to a pregnant woman. Vogelxo may cause serious adverse reactions in nursing infants. Exposure of a fetus or nursing infant to androgens may result in varying degrees of virilization. Pregnant women or those who may become pregnant need to be aware of the potential for transfer of testosterone from men treated with Vogelxo. If a pregnant woman is exposed to Vogelxo, she should be apprised of the potential hazard to the fetus [see Warnings and Precautions (5.2) and Use in Specific Populations (8.1, 8.3)].

108371_01_VGX-TestGel-Combo-BS-8x11.indd 1 7/30/14 4:19 PM

5 WARNINGS AND PRECAUTIONS5.1 Worsening of Benign Prostatic Hyperplasia (BPH) and Potential Risk of Prostate Cancer• Men with BPH treated with androgens are at an increased risk for worsening of signs and

symptoms of BPH. Monitor patients with BPH for worsening signs and symptoms.• Patients treated with androgens may be at increased risk for prostate cancer. Evaluate

patients for prostate cancer prior to initiating and during treatment with androgens [see Contraindications (4)].

5.2 Potential for Secondary Exposure to TestosteroneCases of secondary exposure resulting in virilization of children have been reported in postmarketing surveillance. Signs and symptoms have included enlargement of the penis or clitoris, development of pubic hair, increased erections and libido, aggressive behavior, and advanced bone age. In most cases, these signs and symptoms regressed with removal of the exposure to testosterone gel. In a few cases, however, enlarged genitalia did not fully return to age-appropriate normal size, and bone age remained modestly greater than chronological age. The risk of transfer was increased in some of these cases by not adhering to precautions for the appropriate use of the topical testosterone product. Children and women should avoid contact with unwashed or unclothed application sites in men using Vogelxo [see Dosage and Administration (2.2), Use in Specific Populations (8.1) and Clinical Pharmacology (12.3)].

Inappropriate changes in genital size or development of pubic hair or libido in children, or changes in body hair distribution, significant increase in acne, or other signs of virilization in adult women should be brought to the attention of a physician and the possibility of secondary exposure to testosterone gel should also be brought to the attention of a physician. Testoster-one gel should be promptly discontinued until the cause of virilization has been identified.

5.3 PolycythemiaIncreases in hematocrit, reflective of increases in red blood cell mass, may require lowering or discontinuation of testosterone. Check hematocrit prior to initiating treatment. It would also be appropriate to re-evaluate the hematocrit 3 to 6 months after starting treatment, and then annually. If hematocrit becomes elevated, stop therapy until hematocrit decreases to an acceptable concentration. An increase in red blood cell mass may increase the risk of thromboembolic events.

5.4 Venous ThromboembolismThere have been postmarketing reports of venous thromboembolic events, including deep vein thrombosis (DVT) and pulmonary embolism (PE), in patients using testosterone products, such as Vogelxo. Evaluate patients who report signs and symptoms of pain, edema, warmth and erythema in the lower extremity for DVT and those who present with acute shortness of breath for PE. If a venous thromboembolic event is suspected, discontinue treatment with Vogelxo and initiate appropriate workup and management [see Adverse Reactions (6.2)].

5.5 Use in WomenDue to lack of controlled evaluations in women and potential virilizing effects, Vogelxo is not indicated for use in women.

5.6 Potential for Adverse Effects on SpermatogenesisWith large doses of exogenous androgens, including Vogelxo, spermatogenesis may be sup-pressed through feedback inhibition of pituitary follicle-stimulating hormone (FSH) which could possibly lead to adverse effects on semen parameters including sperm count.

5.7 Hepatic Adverse EffectsProlonged use of high doses of orally active 17-alpha-alkyl androgens (e.g., methyltestos-terone) has been associated with serious hepatic adverse effects (peliosis hepatis, hepatic neoplasms, cholestatic hepatitis, and jaundice). Peliosis hepatis can be a life-threatening or fatal complication. Long-term therapy with intramuscular testosterone enanthate, which elevate blood levels for prolonged periods, has produced multiple hepatic adenomas. Vogelxo is not known to produce these adverse effects. Nonetheless, patients should be instructed to report any signs or symptoms of hepatic dysfunction (e.g., jaundice). If these occur, promptly discontinue Vogelxo while the cause is evaluated.

5.8 EdemaAndrogens, including Vogelxo, may promote retention of sodium and water. Edema, with or without congestive heart failure, may be a serious complication in patients with preexisting cardiac, renal, or hepatic disease. In addition to discontinuation of the drug, diuretic therapy may be required.

5.9 GynecomastiaGynecomastia occasionally develops and occasionally persists in patients being treated for hypogonadism [see Adverse Reactions (6.1)].

5.10 Sleep ApneaThe treatment of hypogonadal men with testosterone may potentiate sleep apnea in some patients, especially those with risk factors such as obesity or chronic lung diseases.

5.11 LipidsChanges in the serum lipid profile may occur. Monitor the lipid profile periodically, particularly after starting testosterone therapy and after any dose increases.

5.12 HypercalcemiaAndrogens, including Vogelxo, should be used with caution in cancer patients at risk of hyper-calcemia (and associated hypercalciuria). Regular monitoring of serum calcium concentrations is recommended in these patients.

5.13 Decreased Thyroxine-binding GlobulinAndrogens, including Vogelxo, may decrease concentrations of thyroxine-binding globulins, resulting in decreased total T4 serum concentrations and increased resin uptake of T3 and T4. Free thyroid hormone levels remain unchanged, however, and there is no clinical evidence of thyroid dysfunction.

5.14 FlammabilityAlcohol-based products, including Vogelxo, are flammable; therefore, patients should be advised to avoid fire, flame or smoking until the Vogelxo has dried.

6 ADVERSE REACTIONS6.1 Clinical Trial ExperienceBecause clinical trials are conducted under widely varying conditions, adverse reaction rates observed in the clinical trials of a drug cannot be directly compared to rates in the clinical trials of another drug and may not reflect the rates observed in practice.

In a controlled clinical study, 304 patients were treated with testosterone gel 50 mg or 100 mg or placebo gel for up to 90 days. Two hundred-five (205) patients received testosterone gel 50 mg or 100 mg daily and 99 patients received placebo. Subjects could be counted in both tes-tosterone gel treatment groups if they received both 50 mg and 100 mg at different points in the study and experienced an adverse reaction at both dose levels. Adverse reactions reported by ≥1% of the testosterone gel patients and greater than placebo are listed in Table 3.

Table 3: Incidence of Adverse Reactions (Reported by ≥1% of the Testosterone Gel Patients and Greater than Placebo) in the Controlled Clinical Trial Through 90 Days

EventTestosterone Gel

50 mg(n=103)

Testosterone Gel100 mg(n=149)

Placebo(n=99)

Application Site Reactions 2% 4% 3%

Blood Pressure Increased 1% 1% 0%

Gynecomastia 1% 0% 0%

Headache 1% 1% 0%

Hematocrit/Hemoglobin Increased 1% 2% 0%

Hot Flushes 1% 0% 0%

Insomnia 1% 0% 0%

Mood Swings 1% 0% 0%

Smell Disorder 1% 0% 0%

Spontaneous Penile Erection 1% 0% 0%

Taste Disorder 1% 1% 0%

The following adverse reactions occurred in fewer than 1% of patients but were greater in testosterone gel groups compared to the placebo group: activated partial thromboplastin time prolonged, blood creatinine increased, prothrombin time prolonged, appetite increased, sensitive nipples, and acne.

In this clinical trial of testosterone gel, six patients had adverse events that led to their dis-continuation. These events included: depression with suicidal ideation, urinary tract infection, mood swings and hypertension. No testosterone gel patients discontinued due to skin reaction. In one foreign Phase 3 trial, one subject discontinued due to a skin-related adverse event.

In the pivotal U.S. and European Phase 3 trials combined, at the 50 mg dosage strength, the percentage of subjects reporting clinically notable increases in hematocrit or hemoglobin were similar to placebo. However, in the 100 mg dose group, 2.3% and 2.8% of patients had a clini-cally notable increase in hemoglobin (≥ 19 g/dL) or hematocrit (≥ 58%), respectively, compared to 1.0% and 1.5% of patients in the placebo group, respectively.

In the combined U.S. and European open label extension studies, approximately 140 patients received testosterone gel for at least 6 months. The results from these studies are consistent with those reported for the U.S. controlled clinical trial.

6.2 Postmarketing ExperienceThe following adverse reactions have been identified during post-approval use of testosterone gel products. Because the reactions are reported voluntarily from a population of uncertain size, it is not always possible to reliably estimate their frequency or establish a causal relation-ship to drug exposure.


Secondary Exposure to Testosterone in ChildrenCases of secondary exposure to testosterone resulting in virilization of children have been reported in postmarketing surveillance of testosterone gel products. Signs and symptoms of these reported cases have included enlargement of the clitoris (with surgical intervention) or of the penis, development of pubic hair, increased erections and libido, aggressive behavior, and advanced bone age. In most cases with a reported outcome, these signs and symptoms were reported to have regressed with removal of the testosterone gel exposure. In a few cases, however, enlarged genitalia did not fully return to age-appropriate normal size, and bone age remained modestly greater than chronological age. In some of the cases, direct contact with the sites of application on the skin of men using testosterone gel was reported. In at least one reported case, the reporter considered the possibility of secondary exposure from items such as the testosterone gel user’s shirts and/or other fabrics, such as towels and sheets [see Warnings and Precautions (5.2)].

Vascular Disorders:Venous thromboembolism [see Warnings and Precautions (5.4)].

7 DRUG INTERACTIONS7.1 InsulinChanges in insulin sensitivity or glycemic control may occur in patients treated with androgens. In diabetic patients, the metabolic effects of androgens may decrease blood glucose and, therefore, may necessitate a decrease in the dose of anti-diabetic medication.

7.2 Oral AnticoagulantsChanges in anticoagulant activity may be seen with androgens, therefore more frequent monitoring of international normalized ratio (INR) and prothrombin time are recommended in patients taking warfarin, especially at the initiation and termination of androgen therapy.

7.3 CorticosteroidsThe concurrent use of testosterone with corticosteroids may result in increased fluid retention and requires careful monitoring particularly in patients with cardiac, renal or hepatic disease.

8 USE IN SPECIFIC POPULATIONS8.1 PregnancyPregnancy Category X: Vogelxo is contraindicated in pregnant women or in women who may become pregnant. Testosterone is teratogenic and may cause fetal harm. Exposure of a fetus to androgens, such as testosterone, may result in varying degrees of virilization. If this drug is used during pregnancy or if the patient becomes pregnant while taking this drug, the patient should be made aware of the potential hazard to the fetus.

8.3 Nursing MothersAlthough it is not known how much testosterone transfers into human milk, Vogelxo is contra-indicated in nursing women because of the potential for serious adverse reactions in nursing infants.

8.4 Pediatric UseThe safety and efficacy of Vogelxo in pediatric patients less than 18 years old have not been established. Improper use may result in acceleration of bone age and premature closure of epiphyses.

8.5 Geriatric UseThere is insufficient long-term safety data in geriatric patients to assess the potentially increased risks of cardiovascular disease and prostate cancer [see Warnings and Precautions (5.1)].

8.6 Renal ImpairmentNo studies were conducted in patients with renal impairment.

8.7 Hepatic ImpairmentNo studies were conducted in patients with hepatic impairment.

9 DRUG ABUSE AND DEPENDENCE9.1 Controlled SubstanceVogelxo contains testosterone, a Schedule III controlled substance in the Controlled Substances Act.

9.2 AbuseAnabolic steroids, such as testosterone, are abused. Abuse is often associated with adverse physical and psychological effects.

9.3 DependenceAlthough drug dependence is not documented in individuals using therapeutic doses of anabol-ic steroids for approved indications, dependence is observed in some individuals abusing high doses of anabolic steroids. In general, anabolic steroid dependence is characterized by any three of the following: • Taking more drug than intended • Continued drug use despite medical and social problems • Significant time spent in obtaining adequate amounts of drug

• Desire for anabolic steroids when supplies of the drugs are interrupted • Difficulty in discontinuing use of the drug despite desires and attempts to do so • Experience of a withdrawal syndrome upon discontinuation of anabolic steroid use

10 OVERDOSAGEThere were no reports of overdose in the testosterone gel clinical trials. There is a single report in the literature of acute overdosage after injection of testosterone enanthate. This subject had serum testosterone concentrations of up to 11,400 ng/dL, which were implicated in a cerebrovascular accident.

Treatment of overdosage would consist of discontinuation of Vogelxo, washing the application site with soap and water, and appropriate symptomatic and supportive care.

Vogelxo (testosterone) gel Testosterone GelDistributed by Manufactured forUPSHER-SMITH LABORATORIES, INC. USL PHARMA, INC.Maple Grove, MN 55369 Denver, CO 80223

MADE IN CANADA

Revised 06/2014108371.01



OFFICERSPresident—Mark S. Riley, Little Rock, Ark.President-Elect—John T. Sherrer, Marietta, Ga.First Vice President—Hugh M. Chancy, Hahira, Ga.Second Vice President—Jeff Carson, San Antonio, TexasThird Vice President—Lea M. Wolsoncroft, Birmingham, Ala.

(not pictured)Fourth Vice President—Jeff S. Harrell, Ilwaco, Wash.Fifth Vice President—Kristen L. Riddle, Conway, Ark.

BOARD OF DIRECTORSChairman—Bradley J. Arthur, Buffalo, N.Y.DeAnn M. Mullins, Lynn Haven, Fla. (not pictured)David M. Smith, Indiana, Pa.Bill E. Osborn, Miami, Okla.Brian D. Caswell, Baxter Springs, Kan.Michele M. Belcher, Grants Pass, Ore.Immediate Past President—Donnie R. Calhoun, Anniston, Ala.CEO—B. Douglas Hoey, Alexandria, Va.

COUNCIL OF PRESIDENTSCalvin J. Anthony, Stillwater, Okla.C. Robert Blake, West Union, OhioJohn R. Carson, San Antonio, Tex.Paul J. Dumouchel, Wellesley Hills, Mass.Kenneth B. Epley, Lake Oswego, Ore.Stephen L. Giroux, Middleport, N.Y.Gene Graves, Little Rock, Ark.Robert J. Greenwood, Waterloo, IowaJoseph H. Harmison, Arlington, Tex.Holly W. Henry, Seattle, Wash.Lonnie F. Hollingsworth, Lubbock, Tex.Sharlea M. Leatherwood, Gladstone, Mo.James L. Martin, Austin, Tex.W. Whitaker Moose, Mt. Pleasant, N.C.Joseph A. Mosso, Latrobe, Pa.James R. Rankin, Highland, Ill.William L. Scharringhausen, Park Ridge, Ill.H. Joe Smith, Lewes, Del.John E. Tilley, Downey, Calif.Tony P. Welder, Bismarck, N.D.Charles M. West, Little Rock, Ark.Darwyn J. Williams, Webster City, IowaLonny Wilson, Oklahoma City, Okla.

Officers and Board of Directors

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CONVENTION LOCATIONThe registration area, service desks, of-fices, educational offerings, exhibit hall, meetings, and some social functions will be located in the Austin Convention Center. Please consult this program for meeting room locations and times for all official convention activities. Check the Daily News, the smartphone app, “NCPA Mobile,” and the NCPA Message Board in the registration area each day for updates and last-minute changes.

REGISTRATIONNCPA convention registration is located in the Austin Convention Center Lobby. Registration will be open during the fol-lowing hours:Saturday, Oct. 18 | 7 a.m. – 6 p.m.Sunday, Oct. 19 | 7 a.m. – 6 p.m.Monday, Oct. 20 | 7 a.m. – 6 p.m.Tuesday, Oct. 21 | 7 a.m. – 5 p.m.

METHODS OF PAYMENTMethods of payment accepted on-site include Visa, MasterCard, American Express, Discover, check, or cash.

GUESTS, CHILDREN AND INFANTSGuests may register at the On-Site Reg-istration counter in the NCPA convention registration area, located in the Austin

General Information

Convention Center Lobby, to receive a name badge to permit them access to the exhibit hall, workshops, symposia meals, and social events.

Non-registered guests may pay a fee of $100 at the On-Site Registration counter in the NCPA registration area to attend the opening and closing night reception. EXHIBIT HALL ONLY badges are available at the NCPA Registration for $50 daily.

CHILD CARE ARRANGEMENTSPlease note that NCPA does not encour-age the presence of children in edu-cational sessions or the exhibit hall. Children under age 16 must be ac-companied by an adult at all times. To inquire about child care arrangements during the NCPA convention, please check with your hotel concierge, who can provide a list of licensed, bonded Austin-area child care organizations and their contact information. Advance reservations are strongly recommended.

HOUSE OF DELEGATES CREDENTIALS REGISTRATIONDelegates should pre-register and pick up their ribbons at the Credentials desk in the NCPA registration area, located in the Austin Convention Center Lobby.

The Credentials desk will be open dur-ing the following hours:Monday, Oct. 20 | 1 – 3 p.m. Austin Convention foyerTuesday, Oct. 21 | 1 – 3 p.m. Austin Convention foyerWednesday, Oct. 22 | 7 – 7:30 a.m. Austin Hilton foyer

INFORMATION DESKConvention attendees who have ques-tions about sessions, events, hotel, reg-istration, local directions, etc. may do so at the NCPA Information Desk, located in the NCPA convention registration area.

NCPA MEMBER SERVICES/ BOOKSTORE PAVILIONVisit the NCPA Member Services/Book-store Pavilion and take advantage of the benefits NCPA membership has to offer. Discover how the latest NCPA products and services can help you make your practice a greater success, take advan-tage of convention discounts, and find out how to use the NCPA website to ac-cess your member profile.

NCPA representatives will be available to answer your questions and take orders. Members and non-members are encour-aged to come by the booth and talk to staff, learn about NCPA, and find out how to get more involved in the association.

NCPA FOUNDATION/PARTNERS IN PHARMACY Celebrating more than 50 years of ser-vice, the NCPA Foundation is sponsoring a number of activities and programs dur-ing the convention that are designed to advance independent community phar-macy and recognize volunteers, students, pharmacy school faculty, and pharma-cists who have exhibited exemplary leadership or have made exceptional

152014 Convention Program Guide

NCPA appreciates the support of the organizations par-ticipating in the 2014 trade exposition. Don’t miss this outstanding opportunity to learn about the latest prod-ucts and services available to independent community pharmacists.

EXHIBIT HALL LOCATIONThe trade exposition is located in the Austin Convention Center Halls 2-5, Ground Floor.

Trade Exposition

EXHIBIT HALL HOURSSunday, Oct. 19, 1:30 – 6 p.m. with receptionMonday, Oct. 20 12 – 4 p.m. with lunchTuesday, Oct. 21 11:30 a.m. – 2:30p.m. with lunch

EXHIBIT HALL REFRESHMENTSWine and Cheese Reception 5 - 6 p.m., Sunday, Oct. 19Box Lunch 12 – 1 p.m., Monday, Oct. 20Buffet Lunch 11:30 a.m. – 1 p.m., Tuesday, Oct. 21

giveaways: take only items that will benefit you—and only one per person, please!

9. Be sure to thank exhibitors for taking part in the NCPA show, and let them know how glad you are that they participated.

10. Enjoy the exposition. See and enjoy all the new products and services the exhibitors have brought to the NCPA convention.

NEW THIS YEAR! NCPA SCANVENGER HUNT®

We are replacing the Exhibitor Passport Cards this year with an innovative and easy way to win fabulous prizes! (Only open to pharmacy owners, managers, and staff pharmacists.) SCAN-Venger Hunt is a game played using your smartphone, Android, or tablet to earn points by scanning QR codes that link to questions throughout the convention. Participating exhibitors will have easels with a QR code located in their booths. Each time you answer an exhibitor’s question correctly, you earn points (exhibitor questions will have varying point levels). There will also be a leader board located in the NCPA Registra-tion foyer with additional codes to scan and points to earn, as well as game statistics and current rankings. If you do not have a QR code reader on your mobile device, you can download one for free from your app store (e.g., Red Laser, i-nigma QR). Prizes will be awarded in three categories. The more points you earn, the better your chances of winning one of the big prizes! Prizes will be awarded before the close of the Exhibit Hall on Tuesday, Oct. 21 and you must be present to win. Good luck and have fun!

To many convention attendees, attending a trade show can be confusing and overwhelming. Attendees think about how many exhibitors there are to visit and are afraid of running out of time and not being able to see everyone they want to see. There is a strategy for getting as much as possible out of your time in the exhibit hall. Walking the hall can be ex-tremely tiring; be sure to pack comfortable shoes and clothing, and remember to bring a light carry-all bag for accumulated materials. Following are 10 additional tips that can be helpful:1. Look at the exhibitor listing in this program guide before

the exhibit hall opens, and review the list of exhibitors.2. Look at the floor plan in the program, prioritizing exhibitors

you most want to see, one row at a time.3. Identify “must see” and “want to see” exhibitors and those

from whom you can just pick up information if there is not enough time to visit individual booths.

4. Skip overcrowded booths and plan to come back at day’s end when traffic is slower.

5. Remember, the exhibit hall will be open for three days. Don’t rush through the hall on opening day and miss some excellent opportunities to network. Take your time on Sun-day, Monday, and Tuesday to enjoy all the exhibits.

6. While in the exhibit hall, be sure to leave your contact infor-mation with all of the vendors exhibiting products or services in which you are interested. This will allow exhibitors to follow up with you after the convention to keep you informed of valuable information about their products and services.

7. Request that bulky literature or samples be mailed to you, instead of having to carry them home with you.

8. Remember, exhibitors spend time and money to bring you the products and services you need. Be considerate about

Making The Most of The Exhibit Hall


SAFETY INFORMATIONAttending NCPA’s annual convention is a major part of your professional growth and development. A new city, a new hotel, and new people to meet all add up to a stimulating environment away from the routine of your normal life. However, no city is exempt from the problem of crime today. Everyone should know how to respond to an emergency. To assure that meetings remain educational and fun, we provide the following safety tips to help you enjoy the convention.

CHECKING INUse the hotel vault safe deposit service for all valuables; just ask at the front desk. Be careful what you say in the presence of strangers; never reveal your room number or discuss plans for leaving the hotel in a crowded area where you can be overheard. Ask at the front desk about the neighborhood around the hotel so you know which streets to avoid.

TO AND FROM YOUR ROOMLook into the elevator carefully before you enter. If you are uncertain of any occupant, wait for the next elevator. Use the peephole in your hotel room door to identify visitors before letting them into your room. Call the front desk before letting anyone who claims to be hotel personnel into your room and determine his or her legitimacy before opening the door. Use every locking device on your door—the dead bolt, chain, etc., when you are in your room. Check carefully to know where the fire exits are located.

STEPPING OUTWalk with another person when sightseeing or shopping, particularly at night. Carry your wallet in your inside coat pocket, not in your back pocket or purse. Avoid shortcuts and alleys or walkways between buildings. Remain alert at all times, especially in crowded areas. Thieves often operate in pairs. One may bump you while the other is picking your pocket or purse. Beware of people who approach you on the street asking for directions; keep a polite but safe distance.

NAME BADGESPlease remember that you must wear your name badge at all times during convention activities. Your badge is your passport to all educational sessions, exhibits, and social functions. No one will be admitted to any function without an official badge. If you lose your badge, the fee for a replacement will be $10.

NCPA Mission We are dedicated to the continu-ing growth and prosperity of inde-pendent community pharmacy in the United States.

We are the national pharmacy as-sociation representing the profes-sional and proprietary interests of independent community pharma-cists and will vigorously promote and defend those interests.

We are committed to high-quality pharmacist care and to restor-ing, maintaining, and promoting the health and well-being of the public we serve.

We believe in the inherent virtues of the American free enterprise system and will do all we can to ensure the ability of independent community pharmacists to com-pete in a free and fair marketplace.

We value the right to petition the appropriate legislative and regula-tory bodies to serve the needs of those we represent.

We will utilize our resources to achieve these ends in an ethical and socially responsible manner.

Showcase Policy/No SuitcasingIn order to protect our valued exhibitors and their investment in attending the NCPA Show, our rules strictly prohibit solicitation, “suitcasing” or “outboard-ing” by attendees who transact business at the show or in NCPA Show hotels and do NOT have exhibit booths. If any attendee is observed in doing such activities they will be asked to leave immediately. Show management must be informed of any hospitality suites, receptions, etc. and expressed consent must be received prior to the event. Please report any violations you may observe to Show Management.

COLLEAGUES IN CONSULTATIONMonday, Oct. 20—| 12 – 1 p.m., 1 – 2 p.m. Tuesday, Oct. 21—| 11:30 a.m. – 12:30 p.m.A convention favorite. Learn from the real world experiences of your peers and industry insiders who have successfully implemented profitable business practices. (See topics, pages 47-49 and 52-53.)


contributions to independent pharmacy. These include the Good Neighbor Phar-macy NCPA Pruitt-Schutte Student Busi-ness Plan Competition; fundraising silent auction; John W. Dargavel Medal Award; Preceptor of the Year Award; NARD Own-ership Award; and an awards ceremony honoring Student Chapter of the Year, Outstanding NCPA Faculty Liaison of the Year, and scholarship recipients. Partners in Pharmacy: PIP is an auxiliary organi-zation that supports NCPA and the NCPA Foundation. Since 1915, PIP has awarded scholarships to pharmacy students. Stop by the NCPA Foundation booth (519) in the exhibit hall to learn more about the foundation and PIP.

CONTINUING EDUCATION CREDITSNCPA is accredited by the Accreditation Council for Pharmacy Education (ACPE) as a provider of continuing pharmacy education. The NCPA Annual Convention will provide up to 19.0 contact hours (1.9 CEUs) of continuing pharmacy education credit. Additional hours can be obtained by participating in pre-convention educational programs. Par-ticipants must complete an evaluation of each session attended to receive credit.

Access online CE credit and open new doors to free home study CE, a complete personal CE tracking system, and much more on Pharmacist e-LinkTM!

Step 1Go to one of the conveniently located NCPA CE Cyber Cafés (in the exhibit hall and near the registration desk in the Convention Foyer). Log on to www.pharmacistelink.com.

Step 2If you are already a registered Phar-macist e-Link user, log in using your username and password. If you are a NEW user, click “Register” to create a FREE Pharmacist e-Link account.

Step 3After logging in, click the “Session List” to view the list of convention

educational sessions. Submission of your e-Profile ID is required in order to obtain credit for the CE sessions you attended. If you don’t have your e-profile ID yet, please go to www.cpemonitor.com and register.

Step 4Check the box next to each session at-tended; you will be required to com-plete a brief online evaluation.

You will only have 6 weeks to submit your online evaluation for the program. Your CE activity will be submitted to NABP for the CPE Monitor System immediately after the 6-week deadline for the online evaluation submission of the program.

If you experience any difficulty accessing the online evaluation form, there will be NCPA personnel on hand to assist you.

MESSAGES AND ANNOUNCEMENTSBulletin boards for general announce-ments and messages for individual attendees are located in the NCPA convention registration area in the Austin Convention Center Exhibit Hall 2-5 Lobby. NCPA encourages convention participants to check the bulletin boards for announcements and messages.

CYBER CAFÉSBigger and better than ever! You’ll love our larger and more convenient cyber cafés, sponsored by Eisai, Inc. and located near the NCPA registration area and in the exhibit hall during exhibit hall hours. Convention participants will have ample time to check email mes-sages, explore the NCPA website (www.ncpanet.org), and file CE online.

SPEAKER READY ROOMEquipment will be available in the Speaker Ready Room, located in Room 1A, Level 2, for NCPA convention presenters to review their PowerPoint slides prior to their presentations. The Speaker Ready Room will be open 8 a.m. – 6 p.m. daily, Saturday, Oct. 18 – Tuesday, Oct. 21.

MEDIA REPRESENTATIVESThe NCPA Press Office, located in Room 12 on the mezzanine level, will be open 8 a.m. – 5 p.m., Saturday, Oct. 18 through Tuesday, Oct. 21.

Media representatives should check in at the NCPA registration area, located in the Austin Convention Center Exhibit Hall 2-5 Lobby, to receive the required media credentials. Press releases and daily activity updates will be provided in the Press Office.

EMERGENCIESTo report an emergency during conven-tion activities, please go to the NCPA convention registration area, located in the Austin Convention Center Exhibit Hall 2-5 Lobby.

LOST AND FOUNDTo inquire about lost items, please check at the NCPA registration desk, located in the Austin Convention Center Exhibit Hall 2-5 Lobby.

SMOKING POLICYSmoking during the NCPA Annual Convention is prohibited in the exhibit area and in all education, meeting, and social function rooms.

CELL PHONESTo ensure a quiet environment in educational sessions, all cell phones should be turned off or set to the vibrate mode. Please leave the workshop area to conduct calls. Thank you for your cooperation.

SUGGESTION POLICYPlease share your comments (whether positive or negative) with us by writing to the NCPA Convention Department, 100 Daingerfield Road, Alexandria, VA 22314. Educational programming concerns will be addressed by NCPA Vice President of Education Barbara Hayward. Full or partial refund requests due to on-site convention concerns must be postmarked by Nov. 14, 2014.

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House of Delegates AgendaWEDNESDAY, OCTOBER 22, 20147:45 a.m. Call to Order,

Mark Riley, NCPA PresidentInvocation,

Dr. C. A. KuykendallReport of the Board of Directors,

Bradley Arthur, ChairmanReport of the NCPA Foundation,

Sharlea Leatherwood, NCPA Foundation PresidentReport of the Committee on Credentials,

William L. Scharringhausen, ChairmanReport of the Committee on Compounding,

Kristen Riddle, ChairmanReport of the Committee on Long Term Care,

Rick Steinhauser, ChairmanReport of the Committee on Management and Multiple

Locations, Lea Wolsoncroft, ChairmanReport of the Committee on National Legislation and Gov-

ernment Affairs, Jeff Carson, ChairmanReport of the Committee on Pharmacy Payment Programs,

Justin Wilson, ChairmanReport of the Committee on Professional Practice Affairs,

Joe Moose, ChairmanReport of the Committee on State Legislation,

Hugh Chancy, ChairmanReport of the Committee on Technology

and Communications, Jeff Harrell, Chairman

NEW BUSINESSReport of the Committee on Resolutions,

Bill Osborn, ChairmanReport of the Committee on Nominations

Lonnie Hollingsworth, ChairmanElection and Installation of Newly Elected Officers

Administration of Oath of Office to New Officers by Past President Donnie Calhoun

Introduction of New 5th Vice PresidentTBD

Remarks of New Vice PresidentTBD

Introduction of 2014-2015 PresidentThomas Sherrer and Hugh Chancy

Acceptance AddressJohn Sherrer

SPECIAL ANNOUNCEMENTSAdjournment

Concluding the 116th Annual Convention & Trade Exposition

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Discover AustinKNOWN FOR MUSIC. AND SO MUCH MORE.Years ago when people talked about Austin they would quickly mention the music. But that’s just the beginning of what they’re saying these days. Aus-tin is also home to a wonderful ballet, world-class museums, one-of-a-kind shopping and beautiful outdoor spaces. You can just as easily spend your morning paddling the lake as you can strolling through a celebrated history museum. And it’s okay if you don’t have time to fit it all in, you can just come back and visit again.

AUSTIN HISTORYAustin’s storied past begins with a settle-ment named Waterloo. Immigrants from Germany, Sweden and Mexico were the area’s original inhabitants, but extreme periods of growth followed the renaming and becoming the state capital in 1839. The 1850s saw the first building boom with the construction of the first Capitol building in 1853. A second building boom occurred in the 1870s with the arrival of the railroad. In 1883, Austin became

a college town with the founding of the University of Texas at Austin. Then the magnificent Driskill Hotel opened its doors to a now bustling city in 1886. After a fire destroyed the original building, the current Capitol was completed in 1888, standing taller than our own nation’s Capitol. With its construction, the skyline we know today began to take shape.

Austin is a city with no shortage of history or legend. In fact, both are very much alive throughout Austin. But as you go exploring, take note that history isn’t just found in the architec-ture, monuments and museums. It’s in Texas’ last true dance hall, the Broken Spoke. In the gas-station-turned-

diner, Threadgill’s, where Janis Joplin once sang. And in Barton Springs, a natural pool in the center of town, first discovered in the 17th century. And that’s just to name a few.

Austin is proud of its past, and its rebel-lious spirit, and the people who have called Austin home. From authors to activists, artists to athletes, musicians to politicians, they were all drawn to this unusual oasis. And that legacy contin-ues, as Austin’s population has histori-cally doubled every 20 years. Now, it’s your turn to see why. Get out there and be a part of the history. Austin offers free, guided historic walking tours to get you started.

25Discover Austin

Local Tips and PicksThe Bullock Texas State History Museum is the one place big enough to tell the whole “Story of Texas!” Explore engag-ing exhibits, special-effects films, pro-grams for the whole family, and Austin’s premier IMAX Theatre.

Bullock Texas State History Museum1800 N. Congress AvenueAustin, TX 78701Phone: (512) 936-8746www.thestoryoftexas.com

Austin Historic Walking Tours1100 Congress AveAustin, TX 78701Phone: (512) 478-0098

LBJ Presidential Library2313 Red River St.Austin, TX 78705Phone: (512) 721-0200Lbjlibrary.org

Texas Capitol Visitors Center112 East 11th StreetAustin, TX 78701Phone: (512) 305-8402www.tspb.state.tx.us

AUSTIN NIGHTLIFEFor visitors, the music scene is leg-endary; nearly 200 venues offer rock, blues, jazz, hip hop, punk or Latino shows nightly. The Broken Spoke, known as “the last true Texas dance hall,” features great country acts - and guests can also take a Texas Two-Step lesson. The Continental Club has showcased blues, rock and folk music since 1957, earning it the title, “Granddaddy of Austin music venues.” Antone’s, Austin’s “home of the blues,” is where Stevie Ray Vaughan cut his proverbial teeth. Newer stages like those at The Mohawk and Club DeVille showcase local acts alongside big-name touring artists.

Antro301 W. Fifth St.Austin, TX 78701Phone: (512) 480-9888

Beerland711 Red River St.Austin, TX 78701Phone: (512) 479-7625www.beerlandtexas.com

Broken Spoke (The)3201 S. Lamar Blvd.Austin, TX 78704Phone: (512) 442-6189www.brokenspokeaustintx.com

Continental Club1315 S. Congress AvenueAustin, TX 78704Phone: (512) 441-2444www.continentalclub.com

Driskill Bar604 Brazos St.Austin, TX 78701Phone: (512) 474-5911www.driskillgrill.com

Fuel607 Trinity St.Austin, TX 78701Phone: (512) 370-3835www.fuelaustin.com

Max’s Wine Dive207 San Jacinto Blvd.Austin, TX 78701Phone: (512) 904-0111www.maxswinedive.com/austin- san-jacinto-blvd


Pete’s Dueling Piano Bar421 E. 6th StAustin TX 78701Phone: (512) 472-7383www.petesduelingpianobar.com

Rowdy’s Saloon Austin305 W. Fifth St.Austin, TX 78701Phone: (512) 472-5288www.rowdyssaloon.com

SHOPPING IN AUSTINIn the market for a one-of-a-kind shop-ping experience at some of the country’s most eclectic and eccentric boutiques? Consider Austin the most deserving digs to lay down your hard-earned retail dol-lars. If you stopped someone carrying a shopping bag along the boutique-lined sidewalk in the Second Street District and asked which store the bag came from, you’re more likely to hear an unfa-miliar calling card than a standard chain, along with an enthusiastic story about the cool owner of the shop from whence the tote (most likely eco-friendly) came. A retail destination to many, Austin’s own embrace national brands as eco-

nomic anchors, as found mixed amongst the 700,000 square feet of shops at The Domain, but this Texas mecca is stacked high and wide with independent design-ers, making their “go local” mentality as widely recognized as the “live music capital of the world” mantra.

Local Tips and PicksDon’t miss south side décor shop Avi-ary, which doubles as a wine bar for purchases paired with conversational glasses of Pinot. Stop by central denim destination HEM Jeans where you’ll be outfitted to perfection. Trailer culture doesn’t stop at food; check out Bootleg Austin, an Airstream on South Congress that is filled to the hilt with funky, vin-tage footwear.

Aviary2110 S Lamar Blvd, Ste. CAustin TX 78704Phone: (512) 916-4445www.aviarylounge.com

Bootleg Austin1318 South Congress AveAustin, TX 78703Phone: (512) 476-SHOE (7463)www.bootlegaustin.com

The Domain11410 Century Oaks TerraceAustin, TX 78758Phone: (512) 795-4230www.TheDomainInAustin.com

Heritage Boot1200 South Congress AveAustin, TX 78704Phone: (512) 326-8577www.heritageboot.com

Old Bakery and Emporium1006 Congress AvenueAustin, TX 78701Phone: (512) 477-5961http://austintexas.gov/obemporium

Tears of Joy Hot Sauce Shop618 E 6th StreetAustin, TX Phone: (512) 499-0766www.tearsofjoysauces.com

AUSTIN ARTSAustin is known for its creativity, and with good reason. Not only are they home to some world-class museums like the Blanton, with the nation’s largest

27Discover Austin

University-owned collection on exhibit, and the Harry Ransom Center, featur-ing the First Photograph and Gutenberg Bible, they are also home to plenty of art-ists themselves. You can explore the work of designers, painters, sculptors, writers, photographers, filmmakers, dancers and musicians here, at any time of year, any day of the week, in a variety of venues.

Whether you’re surrounded by art at East or West Austin Studio Tours or just taking it in as part of a festival or street fair, you’ll surely note that the art scene is comprehensive. There are galleries, like the Contemporary at the Jones Cen-ter, which feature new and established artists alike. Museums dedicated to di-versity, such as the Mexic-Arte Museum and the Carver Museum, which collect, preserve and exhibit cultural treasures. Ballet Austin at the Long Center, which so elegantly showcases dancers and choreographers. Honor Texas history, as well, at The Bullock Museum. And celebrate our eccentricity with the Cathedral of Junk, the Austin Art Car Parade and many more unusual displays around town.

Art isn’t just a tourist attraction. It is part of Austin’s soul and creative spirit. So, tour a gallery. Take in a local film. Marvel at some yard art that you just happened to pass. However you choose to do it, just make sure to experience as much art as you can during your stay.

CULTURAL ARTBallet Austin501 W Third, AustinPhone: (512) 476-9151www.balletaustin.org

George Washington Carver Museum1165 Angelina Street, AustinPhone: (512) 974-4926

PERFORMING ARTSAustin Chamber Ensemble3814 Medical Parkway, AustinPhone: (512) 454-0026www.austinchamberensemble.com

Tapestry Dance Company2302 Western Trails, AustinPhone: (512) 474-9846www.tapestry.org

ATTRACTIONSBlanton Museum of Art200 E Martin Luther King Blvd, AustinPhone: (512) 471-7324www.blatonmuseum.org

Harry Ransom Center300 W 21st Street, AustinPhone: (512) 471-8944hrc.utexas.edu

Lady Bird Johnson Wildflower Center4801 La Crosse Avenue, AustinPhone: (512) 232-0100www.wildflower.org

Mexi-Arte Museum419 Congress Avenue, AustinPhone: (512) 480-9373www.mexi-artemuseum.org


Austin Convention Center Floor Plans

Level 4

Level 2

You value your patients, your community and your independence when it comes to deciding what’s best for your business. And so does AmerisourceBergen. For more than 30 years, AmerisourceBergen and Good Neighbor Pharmacy have been committed to the future of independent community pharmacy by offering solutions that help you attract new patients, retain existing ones and operate more efficiently — all while staying true to you.

For more information, contact your sales associate or email [email protected].

The Value of You. The Strength of a Network.

GoodNeighborPharmacy.comGoodNeighborPharmacy.com

INNOVATION IN ADHERENCE. This series of programming will help you understand the value of offering an adherence program. Discover how peers are leveraging adherence services to form relationships with local providers and patients and using adherence as a catalyst for new revenue opportunities.

CONTINUING EDUCATION WORKSHOPSTaking on Adherence Together—Pharmacists Reaching Out to Prescribers and Other Players to Improve Patients’ HealthSaturday, October 18 | 9-10:30 a.m. | Room 19AB, Level 4

Let’s Talk: Capitalizing on Patient Relationships and Communication to Improve CareSaturday, October 18 | 10:30 a.m.-12 p.m. | Room 18CD, Level 4

Tackling Percentage of Days Covered—Adherence Meets Medicare Part D Star RatingsSunday, October 19 | 7:30-9 a.m. | Room 19AB, Level 4

Technology and Tools for Your Adherence Toolbox: Pharmacy Peers and the Secrets to ImprovementMonday, October 20 | 8-9:30 a.m. | Room 19AB, Level 4

Beyond Adherence: What’s Next—A Pharmacy Owner’s Guide to Adding Niche ServicesTuesday, October 21 | 8:30-10 a.m. | Room 19AB, Level 4

Sponsored by MERCK

Join us for the NCPA Adherence Institute

Luncheon SymposiumSunday, October 19th11:30 a.m. - 1:30 p.m.Location: Ballroom FG, Level 4

(Seating is limited and will be provided on a first-come, first-served basis)

NCPA’s 116th Annual Convention and Trade Exposition

October 18-22, 2014 | Austin, TX

The Results are In: Adherence is a Gateway to Quality Metrics and Patient Outcomes

Health care is undergoing massive change, and pharmacy faces the challenge of demonstrating quality patient care. In metric after metric and study after study, one measure shows consistent results with patient outcomes adherence. The results of new studies on adherence in independent community phar-macies like yours are being discussed at this session. Bottom line based information on pharmacy return on investment, script count, and other imperative business information on adherence programs in the pharmacy. The program will share real peer insights on the mechanics of an adherence program with “how-tos” of a successful program launch from the plan-ning stage through execution and next steps. Pharmacist and Technician Learning Objectives:• Discussthefinancialimpactof amedicationsynchronization

program on the pharmacy.• Summarizethebenefitsinpatienthealthoutcomesof medi-cationsynchronization.

• Describetheimplementationof amedicationsynchroniza-tion program in a community pharmacy.

Speakers:• David A. Holdford, BSPharm., M.S., PhD, FAPhA, Virginia

Commonwealth University• WendyLantaff,PharmD,HalstedPharmacy

For full program information,

please go to www.ncpanet.org.


Programming at-a-Glance

THURSDAY, OCTOBER 16, 2014TIME TITLE ACPE NUMBERS LOCATION8 a.m. – 6 p.m. Diabetes Accreditation Standards – Practical Applications

(DASPA), Part I# 207-000-14-046-L04-P Room 16 B, Level 4

FRIDAY, OCTOBER 17, 2014TIME TITLE ACPE NUMBERS LOCATION8 a.m. – 6 p.m. Front-End Profit Building Seminar

(Sponsored by Upsher-Smith Laboratories)# 207-000-14-070-L04-P# 207-000-14-070-L04-T

Room 18 B, Level 4

8 a.m. – 6 p.m. Pharmacy-Based Immunization Delivery (An APhA Program)

# 0202-0000-14-003-L01-P Room 19 AB, Level 4

8 – 11:45 a.m. Diabetes Accreditation Standards—Practical Applications (DASPA), Part II

# 207-000-14-046-L04-P Room 16 B, Level 4

SATURDAY, OCTOBER 18, 2014TIME TITLE ACPE NUMBERS LOCATION8 a.m. – 4:30 p.m.

Opportunities in Nutrition and Wellness: Niche Implementation Guide (Sponsored by PCCA)

# 207-000-14-200-L04-P# 207-000-14-200-L04-T

Room 17 A, Level 4

Building a Successful and Innovative Wound Care and Scar Therapy Niche (Sponsored by PCCA)

# 207-000-14-201-L04-P# 207-000-14-201-L04-T

33Programming at-a-Glance

SATURDAY, OCTOBER 18, 2014TIME TITLE ACPE NUMBERS LOCATION8 – 9 a.m. Community Pharmacy Technology Seminar:

Technology for Adherence Workflow# 207-000-14-202-L04-P # 207-000-14-202-L04-T

Room 18 AB, Level 4

9 – 10 a.m. Community Pharmacy Technology Seminar: Data Security—The Need, The Technology, The System Maintenance

# 207-000-14-203-L04-P # 207-000-14-203-L04-T

Room 18 AB, Level 4

9 – 10:30 a.m. Taking on Adherence Together—Pharmacists Reaching Out to Prescribers and Other Players to Improve Patients’ Health (Sponsored by Merck)

# 207-000-14-204-L04-P # 207-000-14-204-L04-T

Room 19 AB, Level 4

9 – 10:30 a.m. Current Events Affecting Ownership Transition and Pharmacy Valuations

# 207-000-14-205-L04-P # 207-000-14-205-L04-T

Room 18 CD, Level 4

10 – 11 a.m. Community Pharmacy Technology Seminar: Social Media—Policies to Protect Your Pharmacy

# 207-000-14-206-L04-P # 207-000-14-206-L04-T

Room 18 AB, Level 4

10:30 a.m. – 12 p.m.

Impetus for Change and Standards of Practice for Compounding: A New Era (Sponsored by Medisca, Inc.)

# 207-000-14-236-L04-P Room 16A, Level 4

10:30 a.m. – 12 p.m.

Understanding the Drug Quality and Security Act: New Requirements Effective 2015

# 207-000-14-207-L03-P # 207-000-14-207-L03-T

Room 19 AB, Level 4

10:30 a.m. – 12 p.m.

Let’s Talk: Capitalizing on Patient Relationships and Communication to Improve Care (Sponsored by Merck)

# 207-000-14-208-L04-P # 207-000-14-208-L04-T

Room 18 CD, Level 4

11 a.m. – 12 p.m. Community Pharmacy Technology Seminar: Technology to Support Pharmacists as Health Care Providers

# 207-000-14-209-L04-P # 207-000-14-209-L04-T

Room 18 AB, Level 4

12 – 1:30 p.m. Pneumococcal Disease in Adults 50+: A Prevention Option for Your Patients (Sponsored by Pfizer) (non-CE)

1:30 – 6 p.m. Selling Your Pharmacy: Planning for Success (Sponsored by Live Oak Bank)

# 207-000-14-210-L04-P # 207-000-14-210-L04-T

Room 18 AB, Level 4

1:30 – 3 p.m. Cash Flow Management Tips for When Money Is Tight and Other Accounting Solutions (Sponsored by Live Oak Bank)

# 207-000-14-211-L04-P # 207-000-14-211-L04-T

Room 19 AB, Level 4

1:30 – 3 p.m. Medicare Part D Star Ratings: A Pharmacist’s Practice-Based Guide

# 207-000-14-212-L04-P # 207-000-14-212-L04-T

Room 18 CD, Level 4

3 – 4:30 p.m. Specialty at Retail: What Community Pharmacy Needs to Make It Happen

# 207-000-14-222-L04-P # 207-000-14-222-L04-T

Room 18 CD, Level 4

3 – 4:30 p.m. Business Best Practices to Keep Your Pharmacy Thriving # 207-000-14-213-L04-P # 207-000-14-213-L04-T

Room 19 AB, Level 4

SUNDAY, OCTOBER 19, 2014TIME TITLE ACPE NUMBERS LOCATION6:45 – 7:45 a.m. Breakfast With Champions—All About Your

LTC Business (non-CE)

7:30 – 9 a.m. Tackling Percentage of Days Covered— Adherence Meets Medi-care Part D Star Ratings (Sponsored by Merck)

# 207-000-14-218-L04-P # 207-000-14-218-L04-T

Room 19 AB, Level 4

7:30 – 9 a.m. NCPA Advocacy Center, Regulatory and State Government Af-fairs Update

# 207-000-14-217-L03-P# 207-000-14-217-L03-T

Room 18 CD, Level 4

7:30 – 9 a.m. Breaking Habits—Getting New Patients to Come to You # 207-000-14-216-L04-P # 207-000-14-216-L04-T

Room 18 AB, Level 4

7:30 – 9 a.m. Making Your Pharmacy Business Safe: Virtual and Physical Security

# 207-000-14-215-L04-P # 207-000-14-215-L04-T

Room 17 AB, Level 4

11:30 a.m. – 1:30 p.m.

Optimizing Medication Management in ACS: The Role of the Pharmacist Across the Continuum of Care (Sponsored by AstraZeneca)

# 245-000-14-022-L01-P Ballroom E, Level 4

11:30 a.m. – 1:30 p.m.

The Results Are In: Adherence Is a Gateway to Quality Metrics and Patient Outcomes

# 207-000-14-219-L04-P # 207-000-14-219-L04-T

Ballroom FG, Level 4

6:30 – 8:00 p.m. CMS Star Ratings Poundtable with Industry Experts from AmerisourceBergen, PQS, Mirixa, and OutcomesMTM (non-CE)

Salon F—6th Floor,Austin Hilton


MONDAY, OCTOBER 20, 2014TIME TITLE ACPE NUMBERS LOCATION6:45 – 7:45 a.m. All About Your Business—Breakfast for Success

(non-CE) TransPHARMing Pharmacy—Beyond a Fresh Coat of Paint (Sponsored by Good Neighbor Pharmacy)

Salon J—6th Floor, Austin Hilton

6:45 – 7:45 a.m. All About Your Business—Breakfast for Success (non-CE) Opportunities for the Pharmacy: Compounding, Innovation, and Nutrition—Niche Plus Patient Care Equals Profit (Sponsored by PCCA)

Salon G—6th Floor, Austin Hilton

8 – 9:30 a.m. Developing Trends: Prescription Drug Abuse and the Pharmacist’s Role

# 207-000-14-214-L03-P # 207-000-14-214-L03-T

Room 18 CD, Level 4

8 – 9:30 a.m. Technology and Tools for Your Adherence Toolbox: Pharmacy Peers and the Secrets to Improvement (Sponsored by Merck)

# 207-000-14-220-L04-P# 207-000-14-220-L04-T

Room 19 AB , Level 4

8 – 9:30 a.m. Before and After: The Step by Step of a Pharmacy Front-End Overhaul—Image and Profits

# 207-000-14-221-L04-P # 207-000-14-221-L04-T

Room 18 AB, Level 4

8 – 9:30 a.m. Compounding—Important Developments that Will Affect Your Practice

# 207-000-14-223-L03-P # 207-000-14-223-L03-T


4 – 6 p.m. Get on the “A” List: Disaster Preparedness, Response, and Recovery (Sponsored by Pharmacists Mutual Foundation)

# 207-000-14-224-L04-P # 207-000-14-224-L04-T

Room 19 AB, Level 4

4 – 5:30 p.m. Long-Term Care Legislative and Regulatory Update # 207-000-14-226-L03-P # 207-000-14-226-L03-T

Room 18 AB, Level 4

4 – 6 p.m. The Clinical Community Pharmacist: Join the Conversation!

# 207-000-14-225-L04-P # 207-000-14-225-L04-T

Room 17 AB, Level 4

TUESDAY, OCTOBER 21, 2014TIME TITLE ACPE NUMBERS LOCATION7 – 8 a.m. All About Your Business—Breakfast for Success (non-

CE) New Options for the PCCA Member: Innovations in Compounding (Sponsored by PCCA)

Salon G—6th Floor

7 – 8:15 a.m. All About Your Business—Breakfast for Success (non-CE) Make More Profit in the Front End of Your Store

Salon J—6th Floor

8:30 – 10 a.m. Beyond Adherence: What’s Next—A Pharmacy Owner’s Guide to Adding Niche Services (Sponsored by Merck)

# 207-000-14-231-L04-P # 207-000-14-231-L04-T

Room 19 AB, Level 4

8:30 – 10 a.m. NCPA Digest, Sponsored by Cardinal Health: A Guide to Im-proved Pharmacy Practice (Sponsored by Cardinal Health)

# 207-000-14-227-L04-P # 207-000-14-227-L04-T

Room 18 CD, Level 4

8:30 – 10 a.m. How Not to Be an Audit Target in 2015 # 207-000-14-229-L04-P # 207-000-14-229-L04-T


8:30 – 10 a.m. Medicare Part D Star Ratings—What They Will Look Like Shining on Long-Term Care

# 207-000-14-228-L04-P # 207-000-14-228-L04-T

Room 17 AB, Level 4

2:45 – 4:15 p.m. Business Building: Finding and Delivering the Perfect Package for the LTC Facility

# 207-000-14-233-L04-P # 207-000-14-233-L04-T

Room 19 AB, Level 4

2:45 – 4:15 p.m. E-Marketing and the Power of the Patient # 207-000-14-234-L04-P # 207-000-14-234-L04-T

Room 18 CD, Level 4

2:45 – 4:15 p.m. Business Opportunities: Expanding into a Successful Nutrition Niche in Your Pharmacy

# 207-000-14-235-L04-P # 207-000-14-235-L04-T

Room 18 AB, Level 4

2:45 – 4:15 p.m. One Size Does Not Fit All: Inventory Management Guide for Front Ends of All Shapes and Sizes

# 207-000-14-232-L04-P # 207-000-14-232-L04-T

Room 17 AB, Level 4

WEDNESDAY, OCTOBER 22, 2014TIME TITLE ACPE NUMBERS LOCATION10 a.m. – 4 p.m. Networking for High-Performance Pharmacies # 207-000-14-240-L04-P

# 207-000-14-240-L04-TSalon B, Austin Hilton

The Role of the Pharmacist Across the Continuum of Care

Sunday, October 19, 2014Registration and Lunch Buffet: 11:30 am-12:00 pm

Presentation: 12:00 pm-1:30 pm

Austin Convention CenterBallroom E Austin, TX

LEARNING OBJECTIVESAt the conclusion of this application-based activity, participants will be able to:

Appraise the latest clinical guideline recommendations for the treatment and secondary prevention of ACS and discuss optimal duration of dual antiplatelet therapy (DAPT).

Analyze available P2Y12 inhibitors examining differences in side effects, drug-drug interactions, and pharmacogenomics/kinetics in order to tailor antiplatelet selection and counseling to optimize adherence.

Identify potential barriers to medication adherence and create pa-tient specific plans to improve long-term adherence to antiplatelet therapy.

Formulate strategies to improve the transition of care process for ACS patients in a variety of clinical settings while highlighting best practices.

1

2

3

4

AGENDA11:30 am-12:00 pm Registration and Lunch Buffet

12:00 pm-12:10 pm Welcome and Introductions/Pre-test

12:10 pm-12:35 pm The Role of Antiplatelet Therapy in the Treatment and Secondary Prevention of Acute Coronary Syndromes

12:35 pm-12:55 pm Striking a Chord with Patients: Solutions for Patient Adherence Issues in the Community Pharmacy Setting

12:55 pm-1:20 pm Finding Harmony in Transitions of Care: The Pharmacist’s Role in Guiding Patients from Hospital to Home

1:20 pm-1:30 pm Conversations with the Experts and Q&A/Post-test

TARGET AUDIENCEPharmacists attending the National Community Pharmacists Association 2014 Annual Convention (NCPA 2014).

Toby C. Trujillo, PharmD, FCCP, FAHA, BCPS (AQ Cardiology)

Activity ChairUniversity of Colorado Hospital

Aurora, CO

Danielle M. Blais, PharmD, BCPSThe Ohio State University

Columbus, OH

Joe S. Moose, PharmDMoose Compounding Pharmacy

Concord, NC

Presented by Creative Educational Concepts, Inc. (CECI)

Supported by an independent educational grant from AstraZeneca.

This application-based activity is approved for 1.5 contact hours of continuing pharmacy education credit.

There is no fee to attend this activity.

To register, visit www.ceconcepts.com/acs2014.

FACULTY

DAVE CARROLL is a singer and songwriter whose negative experience with a major airline led to 15 million video views and

revolutionized the way companies approach customer service.

GUY KAWASAKI is a Silicon Valley author, speaker, investor and business advisor. He was one of the Apple

employees originally responsible for marketing the Macintosh in 1984.


Daily Programming

THURSDAY, OCTOBER 16, 20148 a.m. – 6 p.m.Diabetes Accreditation Standards— Practical Applications (DASPA), Part IAdditional registration fee appliesRoom 16 B, Level 4ACPE # 207-000-14-046-L04-P10.25 contact hours (1.025 CEUs)Activity Type: Application-BasedDASPA is a program designed specifically to expand access for patients while offering community pharmacies a path to reimbursement for diabetes management. Establishing an accredited diabetes education program through a community pharmacy can be a rewarding venture for the pharmacist, both financially and professionally. DASPA offers community pharmacists training to expand their role into diabetes self-management education/training (DSME/T), which is eligible for payment by the Centers for Medicare & Medicaid Services (CMS). Two entities can accredit a pharmacy practice to get paid by CMS for the provision of DSME/T. The American Association of Diabetes Educators (AADE) is one of these entities, and NCPA is partnering with it to bring pharmacists a comprehensive program that prepares your practice to provide DSME/T. The DASPA program is newly refocused with an increased concentration on the tactics for moving your pharmacy toward accreditation. New case studies and exercises will give you hands-on experience and expert advice on billing, program set-up, successful operations, patient outreach and more. Pharmacist Learning Objectives:• Interpret the definition of DSME/T

and how it can be implemented in a community pharmacy setting.

• Compare and contrast MTM and DSME/T services.

• Demonstrate the seven measurable

diabetes self-care behaviors.• Apply the principles of self-care

behavior to a DSME/T program.• Analyze the value that various health

care providers bring to a DSME/T multidisciplinary team.

• Demonstrate proper documentation practices necessary for DSME/T and reimbursement.

• Recognize the roles of a case manager.

• Compare and contrast disease management and case management.

• List the steps required for successful case management.

• Analyze components, processes, and steps necessary to establish a successful DSME/T program in a pharmacy.

• Interpret the impact a diabetes education program can have in the local community.

• Illustrate how to market diabetes education services to patients, hospitals, and appropriate health care providers.

• Compare successful marketing tools and their uses in the community pharmacy setting.

• Apply DSME/T teaching techniques to patient learning styles.

• Employ different teaching methods to affect patient behavior change.

• Analyze patient barriers to learning in a classroom setting.

• Apply the National Standards for Diabetes Self-Management Education as they relate to AADE’s accreditation program.

• Illustrate the steps to apply for AADE facility accreditation.

• Illustrate how to maintain the quality standards of the National Standards for Diabetes Self-Management Education.

• Demonstrate a step-by-step approach to prepare for and successfully bill DSME/T services.

• Successfully interpret Medicare enrollment application 855B.

• Create a timeline and steps necessary to prepare for survey.

• Identify appropriate facility accreditation resources.

• Cite examples of acceptable evidence that demonstrate preparedness for facility accreditation.

Speakers: Sandra Bollinger, PharmD, FASCP, CGP, CDE, CPT, CFts, President, Health Priorities, Inc., Sikeston, Missouri; Leslie E. Kolb, RN, BSN, MBA, Director, Diabetes Education Accreditation Program, American Association of Diabetes Educators, Chicago, Illinois; Jerry Meece, RPh, FACA, CDE, Owner, Director of Clinical Services, Plaza Pharmacy and

Featured SpeakersSunday, First General Session Monday, Second General Session

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Wellness Center, Gainesville, Texas; Jonathan G. Marquess, PharmD, CDE, CPT, President/CEO The Institute for Wellness and Education, Inc., Owner, Woodstock Pharmacy, Woodstock, Georgia; William Popomaronis, PD, Vice President, Long-Term Care and Home Health Care Pharmacy Services, NCPA, Alexandria, Virginia

FRIDAY, OCTOBER 17, 20147 a.m. – 6 p.m.NCPA Convention RegistrationExhibit Hall 4-5 Foyer, Level 1

8 a.m. – 6 p.m.Front-End Profit Building SeminarSponsored by Upsher-Smith LaboratoriesAdditional registration fee appliesRoom 18 B, Level 4ACPE # 207-000-14-070-L04-PACPE # 207-000-14-070-L04-T7.5 contact hours (0.75 CEUs)Activity Type: Application-BasedThe front end has a lucrative cash margin, and can enhance your image… with the right strategy you can beat the big boxes. Learn ways to increase your profits and build store traffic. You don’t want to miss this program. Walk away with tools and concrete examples and advice on:• Curb Appeal—Draw new customers

inside!• OTC Basic to Advanced—What sells

best and where to lay out your merchandise where it belongs and sells the most.

• Inventory—Tools to increase your returns and best practices on pricing and presentation.

• Private Label—Learn how to stock, promote, and up-sell private label.

• Marketing—How to effectively advertise to bring customers into the store.

• Selling Cards, Gifts and Seasonal—How to stock the freshest, most appealing merchandise and enhance your pharmacy’s image. Learn to calculate investment and create a

schedule to order, stock, and sell.• Stores Talking to Stores—Sharing,

networking, and learning from fellow participants. There is no better teacher than experience!

Pharmacist and Technician Learning Objectives:• Summarize aspects of the exterior of a

pharmacy that may inhibit traffic.• Discuss pharmacy layout that

enhances the pharmacy’s professional image and helps the pharmacy’s patients to navigate the front end successfully.

• Explain components of a daily “to do” for pharmacy staff that enhances the pharmacy’s professional image with patients.

• Schematize the placement of OTC departments to encourage interaction between the pharmacist and pharmacy staff members and patients.

• Explain how the store’s front end can be cross merchandised to build pharmacy sales and customer satisfaction.

• Describe tools for keeping inventory fresh and cutting edge.

• Discuss out-front pricing strategies that use the many options and formulas available for pricing and maintaining profit margins on price-sensitive items.

• Outline a strategy for increasing sales on private label/store brands.

• Lay out a private label merchandising plan to stock, promote, sign, and up-sell cost-saving private label brands to pharmacy patients.

• Discuss proper layout for pharmacy front end end-caps to avoid errors that can lead to poor sales.

• Create ads and marketing material by focusing on your unique strengths and the benefits that your pharmacy has to offer.

• Develop effective signage for pharmacy departments that can answer patient questions and guide patients to needed products and services.

• Discuss effective methods to market

durable medical equipment and turn your DME department into a patient-friendly “home health and safety headquarters.”

• Evaluate your current program for card and gift buying and list modifications that improve your return on investment.

• Discuss how to properly evaluate your market for a pharmacy niche and how to best launch a new niche to your patient population.

Speaker: Gabe Trahan, senior director of store operations and marketing, NCPA, Burlington, Vermont

8 a.m. – 6 p.m.Pharmacy-Based Immunization Delivery (An APhA Program)Additional registration fee appliesRoom 19 AB, Level 4ACPE #: 0202-0000-14-003-L01-P 8.0 contact hours (0.8 CEU)Activity Type: Application-BasedThis is an innovative, intensive, and practice-based continuing pharmacy education, based on national educational standards for immunization training from the Centers for Disease Control and Prevention. This program is designed to educate pharmacists about the professional opportunities for vaccine advocacy and administration. This practice-based curriculum represents a fusion of science and clinical pharmacy. The program, which emphasizes a health care team approach, seeks to foster the implementation of interventions that will promote disease prevention and public health. The purpose of this certificate training program is to prepare pharmacists with comprehensive knowledge, skills, and resources necessary to provide immunization services to patients across the life span. This certificate training program has three components: online interactive self-study with assessment; the live seminar with online final assessment; and hands-on assessment of intramuscular and subcutaneous injection technique. A Certificate of Achievement will be


FRIDAY, OCTOBER 17, 2014

awarded to participants who successfully complete all program components, including an evaluation. Pharmacist Learning Objectives:• Describe strategies for increasing

immunization rates, including physician collaborations, community level activities, and immunization coalition activities.

• Describe pharmacy operations and a process for administering vaccines in various pharmacy practice settings.

• Evaluate patient histories and make patient-specific recommendations based on the appropriate immunization schedule.

• Demonstrate effective strategies for communicating with patients who have concerns about vaccines.

• Describe current evidence regarding vaccine safety.

• Recognize the signs and symptoms of adverse reactions that can occur after vaccination.

• Describe procedures for management of patients with adverse reactions to vaccination that constitute an emergency.

• List the steps for administering currently available intranasal and intradermal vaccines.

• Demonstrate appropriate intramuscular and subcutaneous injection techniques for adult immunization.

Speakers: Carrie Foust Koenigsfeld, PharmD, Professor of Clinical Sciences, Drake University College of Pharmacy and Health Sciences, Clinical Pharmacist, Lakeview Internal Medicine, Des Moines, Iowa; Dennis Williams, PharmD, Associate Professor and Vice Chair, Division of Pharmacotherapy and Experimental Therapeutics, UNC Eshelman School of Pharmacy, University of North Carolina, Chapel Hill, North Carolina

8 – 11:45 a.m.Diabetes Accreditation Standards – Practical Applications (DASPA), Part II

Additional registration fee appliesRoom 16 B, Level 4ACPE # 207-000-14-046-L04-P10.25 contact hours (1.025 CEUs)Activity Type: Application-BasedDASPA is a program designed specifically to expand access for patients while offering community pharmacies a path to reimbursement for diabetes management. Establishing an accredited diabetes education program through a community pharmacy can be a rewarding venture for the pharmacist, both financially and professionally. DASPA offers community pharmacists training to expand their role into diabetes self-management education/training (DSME/T), which is eligible for payment by the Centers for Medicare & Medicaid Services (CMS). Two entities can accredit a pharmacy practice to get paid by CMS for the provision of DSME/T. The American Association of Diabetes Educators (AADE) is one of these entities, and NCPA is partnering with it to bring pharmacists a comprehensive program that prepares your practice to provide DSME/T. The DASPA program is newly refocused with an increased concentration on the tactics for moving your pharmacy toward accreditation. New case studies and exercises will give you hands-on experience and expert advice on billing, program set-up, successful operations, patient outreach and more. Pharmacist Learning Objectives:• Interpret the definition of DSME/T

and how it can be implemented in a community pharmacy setting.

• Compare and contrast MTM and DSME/T services.

• Demonstrate the seven measurable diabetes self-care behaviors.

• Apply the principles of self-care behavior to a DSME/T program.

• Analyze the value that various healthcare providers bring to a DSME/T multidisciplinary team.

• Demonstrate proper documentation practices necessary for DSME/T and reimbursement.

• Recognize the roles of a case manager.

• Compare and contrast disease

management and case management.• List the steps required for successful

case management.• Analyze components, processes,

and steps necessary to establish a successful DSME/T program in a pharmacy.

• Interpret the impact a diabetes education program can have in the local community.

• Illustrate how to market diabetes education services to patients, hospitals, and appropriate healthcare providers.

• Compare successful marketing tools and their uses in the community pharmacy setting.

• Apply DSME/T teaching techniques to patient learning styles.

• Employ different teaching methods to affect patient behavior change.

• Analyze patient barriers to learning in a classroom setting.

• Apply the National Standards for Diabetes Self-Management Education as they relate to AADE’s accreditation program.

• Illustrate the steps to apply for AADE facility accreditation.

• Illustrate how to maintain the quality standards of the National Standards for Diabetes Self-Management Education.

• Demonstrate a step-by-step approach to prepare for and successfully bill DSME/T services.

• Successfully interpret Medicare enrollment application 855B.

• Create a timeline and steps necessary to prepare for survey.

• Identify appropriate facility accreditation resources.

• Cite examples of acceptable evidence that demonstrate preparedness for facility accreditation.

Speakers: Sandra Bollinger, PharmD, FASCP, CGP, CDE, CPT, CFts, President, Health Priorities, Inc., Sikeston, Missouri; Leslie E. Kolb, RN, BSN, MBA, Director, Diabetes Education Accreditation Program, American Association of Diabetes Educators,

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Chicago, Illinois; Jerry Meece, RPh, FACA, CDE, Owner, Director of Clinical Services, Plaza Pharmacy and Wellness Center, Gainesville, Texas; Jonathan G. Marquess, PharmD, CDE, CPT, President/CEO The Institute for Wellness and Education, Inc., Owner, Woodstock Pharmacy, Woodstock, Georgia; William Popomaronis, PD, Vice President, Long-Term Care and Home Health Care Pharmacy Services, NCPA, Alexandria, Virginia

SATURDAY, OCTOBER 18, 20147 a.m. – 6 p.m.NCPA Convention RegistrationExhibit Hall 4-5 Foyer, Level 1

8 – 9:15 a.m.FUTURE PHARMACISTS PROGRAMMINGChapter Officer’s Breakfast (RSVP required)Ballroom FG, Level 4Meet the members of the Student Leadership Council (SLC) and find out how you can get involved in this highly sought-after leadership opportunity. End of the year reports, grading rubrics for the Business Plan Competition, Legislative and Health Care Challenges, and NCPA Student Chapter logo use will be among the topics that you don’t want to miss. It will definitely be worth getting up early!

8 a.m. – 4:30 p.m.Plan to bring your pharmacy team to this 2-part program to walk away with a plan that everyone can commit to!Opportunities in Nutrition and Wellness: Niche Implementation GuideSponsored by PCCAAdditional registration fee appliesRoom 17 A, Level 4ACPE #: 207-000-14-200-L01-PACPE # 207-000-14-200-L01-T3.5 contact hours (0.35 CEUs)Activity Type: Application-Based

Building a Successful and Innovative Wound Care and Scar Therapy NicheSponsored by PCCAACPE # 207-000-14-201-L01-PACPE # 207-000-14-201-L01-T

3.5 contact hours (0.35 CEUs)Activity Type: Application-Based

Opportunities in Nutrition and Wellness: Niche Implementation GuideWith the national focus on health maintenance in the ageing population, the Nutrition and Wellness Niche is presenting a rewarding professional experience and an enormous profit opportunity for community pharmacies. The relationship that you have with your patients and your understanding of their history plays a vital role in their nutrition and supplement needs. This program will discuss the opportunity in depth – how to increase your presence, and maintain your market share, product mix, staffing, marketing, what does commitment to success in this opportunity look like. You will walk away inspired to put together your own plan, with tools and templates for business success. Pharmacist and Technician Learning Objectives:• Discuss the emerging trend in

implementing a nutrition and wellness niche in a community pharmacy.

• Evaluate the connections between the GI and nervous systems and how this plays a role in many organ systems and disease states commonly encountered by our patients.

• Discuss optimal depth of product mix for beginning in the nutrition and wellness niche.

• Describe various educational resources to educate pharmacy staff on nutrition and wellness.

Building a Successful and Innovative Wound Care and Scar Therapy NicheIn an age of growing uniformity Wound Care provides a niche that can differentiate your practice. Every day patients with recent procedures face the challenge of finding solutions to scarring. Throughout the community there are patients disabled by painful wounds from diabetic ulcers, injuries or burns. These are challenges that can’t be handled by just any pharmacy. This educational session will share not only

the latest clinical information on the safe management of these patients, but also how you can implement this niche in your practice, how to conduct hands on training, workflow, and quality assurance and have better options for treating your patients. Pharmacist and Technician Learning Objectives:• Describe the current treatment

strategy in managing wounds and scars discussing both traditional and innovative, new options.

• Discuss the healing process and explain the use and mechanism of action of various pharmacological agents used in wound care and scar therapy.

• Evaluate patient case studies regarding difficult to treat wounds and review treatment options and beneficial nutritional supplements.

Speakers: Leigh Ann Grasso, PharmD, Compounding Pharmaicst/Owner, Annie’s Apothecary, Boerne, Texas; John Preckshot, RPh, CCN, FIACP, Director of Wellness Works Nutrition, PCCA, Houston, Texas; A.J. Day, PharmD, Director of Pharmacy Consulting, PCCA, Houston, Texas; Chris Simmons, RPh, Vice President of Creative Development, PCCA, Houston, Texas

8 – 9 a.m.Community Pharmacy Technology Seminar:Technology for Adherence WorkflowRoom 18 AB, Level 4ACPE # 207-000-14-202-L04-P ACPE # 207-000-14-202-L04-T1.0 contact hours (0.1 CEUs)Activity Type: Application-BasedAdapting to workflow changes that support planned, synchronized refills can be challenging until everything falls into place, especially when first introduced to pharmacy staff members. Speakers in this session will describe workflow challenges and technology that helps them manage the process. Pharmacist and Technician Learning Objectives• Discuss workflow differences


SATURDAY, OCTOBER 18, 2014

attributable to patient-initiated refills and pharmacy-initiated, synchronized refills.

• Describe technology that improves the workflow of pharmacy-initiated, synchronized refills.

• Analyze a typical pharmacy workflow for tasks that may be improved by technology.

Speaker: Tripp Logan, PharmD, L and S Pharmacy, Charleston, Missouri

9 – 10 a.m.Community Pharmacy Technology Seminar:Data Security—the Need, the Technology, the System MaintenanceRoom 18 AB, Level 4ACPE # 207-000-14-203-L04-P ACPE # 207-000-14-203-L04-T1.0 contact hours (0.1 CEUs)Activity Type: Application-BasedThe persistence of hackers to access private health and payment card information results in evolving standards for protecting this information. Speakers in this session will discuss the modules in the OCR HIPAA Audit Program; Payment Card Industry (PCI) compliance; Europay, Mastercard and Visa (EMV) chip card readers, and important compliance checks you or your staff can perform. Pharmacist and Technician Learning Objectives:• Summarize federal laws that regulate

data security relevant to operating a community pharmacy.

• Discuss technologies that may be used by a community pharmacy owner to comply with data security laws.

• Describe the steps a community pharmacy owner could take to ensure on going compliance with data security laws.

Speaker: Chad Leedy, director of retail compliance, ANXeBusiness Corp., Austin, Texas

9 – 10:30 a.m.WORKSHOP PROGRAMMINGTaking on Adherence Together— Pharmacists Reaching Out to Prescribers and Other Players to Improve Patients’ HealthSponsored by MerckRoom 19 AB, Level 4ACPE # 207-000-14-204-L04-P ACPE # 207-000-14-204-L04-T1.5 contact hours (0.15 CEUs)Activity Type: Application-BasedHealth care is moving toward exciting new horizons. The future holds many different models of care where all health care professionals are involved in caring for a patient partner to coordinate and improve patient care and outcomes. This program will introduce you to the opportunities and show you how to partner with other providers in your community, the “how-tos” of setting up a collaborative practice agreement in your pharmacy, and what it can mean for your patients’ health. Pharmacist and Technician Learning Objectives: • Describe new care models that are

emerging and the developing role for the community pharmacist.

• Summarize the attributes of the pharmacist in the independent community setting that complement cooperative practice models.

• Discuss benefits to the patient, pharmacy, and physician to collaborative approaches to health care.

Speaker: Donna Barsky, RPh, Texas Star Pharmacy, Plano, Texas

9 – 10:30 a.m.WORKSHOP PROGRAMMINGCurrent Events Affecting Ownership Transition and Pharmacy ValuationsRoom 18 CD, Level 4ACPE # 207-000-14-205-L04-P ACPE # 207-000-14-205-L04-T 1.5 contact hours (0.15 CEUs)Activity Type: Application-BasedThe explosive growth of the specialty pharmacy arena, including the recent introduction of some extremely expensive

medications, coupled with continuing downward pressure on margins by third-party payers and PBMs, has had a significant impact on the profitability of many independent community pharmacies. This impact leads, in many cases, to a reduced valuation for the typical/traditional independent pharmacy and a change in the way potential buyers of all types view acquisition opportunities. Buyers are engaging in much more due diligence than in the past and scrutinizing many aspects of a potential acquisition candidate’s business activities and financial statements in a manner that continues to cause downward pressure on pharmacy valuations. This often leads to attempts to renegotiate a previously agreed upon transaction. Lenders, as well, are being more conservative in financing pharmacy acquisitions for the same reasons. This, in turn, has led to a much greater time gap between the start of negotiations for an acquisition and the closing of a transaction. Pharmacist and Technician Learning Objectives:• Discuss current valuation methods

being employed by buyers and lenders when valuing an independent pharmacy for the purposes of a change of ownership.

• Explain increasing information requests by potential buyers and the possible impact on a transaction after due diligence has been completed.

• Outline the process to get a proposed transaction between a buyer and a seller who have agreed upon the price, to the finish line.

Speaker: Tony DeNicola, president, Buy-Sellapharmacy.com, Warren, Connecticut

9 – 10:15 a.m.FUTURE PHARMACISTS PROGRAMMINGWriting a Successful Business PlanBallroom E, Level 4There is more to writing a good business plan than just a flashy logo or a catchy tag line. Learn the key elements needed to not only write a successful plan, but use that plan to make your vision a reality.

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Speaker: Dr. Richard Jackson, PhD, President Community Pharmacy Consulting, Sarasota, Florida

10 – 11 a.m.Community Pharmacy Technology Seminar: Social Media—Policies to Protect Your PharmacyRoom 18 AB, Level 4ACPE # 207-000-14-206-L04-P ACPE # 207-000-14-206-L04-T1.0 contact hours (0.1 CEUs)Activity Type: Application-Based Laws protecting patient privacy should cause pharmacists and other health care professionals to be careful how they post and react with social media. Patients may unwittingly disclose private information or ask a question that the pharmacist cannot answer without risking patient privacy. Similarly, patient privacy can be unintentionally violated by health care professionals via social media, in spite of limited patient information disclosure. Learn how to protect your professional image on social media and maintain high-level customer service when engaging with patients and other customers online. Pharmacist and Technician Learning Objectives:• Identify benefits and challenges

to creating and establishing a community pharmacy social media identity.

• Describe commonalities of existing social media policies from national pharmacy organizations.

• Explain the legal and social challenges that exist for health care professionals when using social media.

• Write a policy for the appropriate use of social media by both employees of a pharmacy, and in regards to the official business social media account.

Speaker: Jessica Skelley, PharmD, BCACP, Assistant Professor of Pharmacy Practice, Samford University, Birmingham, Alabama

10:15 – 11 a.m.FUTURE PHARMACISTS PROGRAMMINGLeadership: Networking and Advocacy

Ballroom E, Level 4Develop the keys to future success by learning how to polish your networking and advocacy skills. First-hand experience from pharmacist and Texas Senator, Leticia Van De Putte.

Speaker: Leticia Van de Putte, RPh, Texas State Senator, San Antonio, Texas

10:30 a.m. – 12 p.m.WORKSHOP PROGRAMMINGImpetus for Change and Standards of Practice for Compounding: A New EraSponsored by Medisca, Inc.Room 16A, Level 4ACPE # 207-000-14-236-LO4-P 1.5 contact hours (0.15 CEUs)Activity Type: Application-BasedThe application-based activity explores the changes, current and forthcoming, to the practice of compounding. The implications surrounding H.R. 3204, the Drug Quality and Security Act, and subsequent guidance documents for Pharmacy Compounding of Human Drug Products under Section 503A and Current Good Manufacturing Practice—Interim Guidance for Human Drug Compounding Outsourcing Facilities under Section 503B, of the Federal Food, Drug and Cosmetic Act are outlined. Subsequent changes to standards of practice as expressed in the United States Pharmacopeia and the National Institute for Occupational Safety and Health are revealed. Changes in legislation and standards of practice pave the way for new beginnings and opportunities. A positive outlook and newly realized philosophy and fundamental business practice infrastructure is presented. A unique framework for a comprehensive compounding-related quality management system now becomes a necessary framework for a compounding practice of the future. An overview of this framework is presented and rounds out this application-based activity. Pharmacist Learning Objectives:• Analyze the implications of H.R. 3204,

Drug Quality and Security Act, and 503A and 503B of the FD&C Act.

• Contrast similarities and

differences in standards of practice requirements under 503A and 503B of the FD&C Act.

• Summarize the health and safety requirements under NIOSH and the proposed USP Chapter <800>.

• Recognize a unique framework for a comprehensive compounding-related Quality First Management System.

• Illustrate new opportunities under a revised business practice infrastructure for pharmacy compounding.

• Construct the benefits of establishing a compounding practice infrastructure based on Quality, Risk and Validation Management.

• List new and innovative opportunities for the small and large compounding practice.

Speaker: Mark Badria, PharmB BSc. Hon. Pharm., Southern California Compounding Pharmacy, San Diego, California

10:30 a.m. – 12 p.m.WORKSHOP PROGRAMMINGUnderstanding the Drug Quality and Security Act: New Requirements Effective 2015Room 19 AB, Level 4ACPE # 207-000-14-207-L03-P ACPE # 207-000-14-207-L03-T1.5 contact hours (0.15 CEUs)Activity Type: Application-BasedOn November 27, 2013, President Obama signed into law the Drug Quality and Security Act (H.R. 3204). Title II of the Act establishes a national system for tracing pharmaceutical products through the supply chain and sets national licensing standards for wholesale distributors and third-party logistics providers. This act will change the way prescription drugs are distributed in the United States over the next 10 years. This session will discuss these changes and their impact on stakeholders. Pharmacist and Technician Learning Objectives: • Summarize the requirements of this

new law effective in 2015.• Describe action items and necessary

changes to your inventory control and



documentation of drug products.• Describe areas of possible

collaboration with your wholesaler for compliance.

• Discuss areas of collaboration/dialogue with your network software vendor for compliance.

Speaker: Susan Pilch, Vice President Policy and Regulatory Affairs, National Community Pharmacists Association, Alexandria, Virginia

10:30 a.m. – 12 p.m.WORKSHOP PROGRAMMINGLet’s Talk: Capitalizing on Patient Relationships and Communication to Improve CareSponsored by MerckRoom 18 CD, Level 4ACPE # 207-000-14-208-L04-P ACPE # 207-000-14-208-L04-T1.5 contact hours (0.15 CEUs)Activity Type: Application-Based The number one predictor of medication adherence is a patient’s relationship with their pharmacist, and independent pharmacists score at the top of surveys in patient trust. Learn how to leverage that strong connection with your patients as you work to improve their adherence. Join us as we outline ways to communicate effectively with patients to build adherence. Pharmacist and Technician Learning Objectives:• Discuss the impact of pharmacist

outreach to patients on adherence to medication therapy.

• Outline communication strategies that the pharmacist can utilize to overcome patient barriers to adherence and medication synchronization.

• Describe some best practices for involving patients in adherence programs.

Speaker: Sandra Bollinger, PharmD, FASCP, CGP, CDE, CPT, CFts, Health Priorities, Inc., Sikeston, Missouri

11 a.m. – 12 p.m.Community Pharmacy Technology Seminar:Technology to Support Pharmacists as Health Care ProvidersRoom 18 AB, Level 4ACPE # 207-000-14-209-L04-P ACPE # 207-000-14-209-L04-T1.0 contact hours (0.1 CEUs)Activity Type: Application-BasedCommunity pharmacy owners need to understand and prepare for the responsibilities that come with provider status. Despite being the first health profession to widely adopt electronic patient records and real-time claims billing, pharmacy is behind the curve on keeping record of clinical interaction or consultation with patients. Learn about technology that exists and technology that has yet to be developed that will support pharmacists who want to meet patient, payer and inter-professional expectations of being a provider. Pharmacist and Technician Learning Objectives: • Define the phrase “meaningful use” in the context of electronic health records.• Discuss existing technologies that allow pharmacists to document health care services and technologies that allow pharmacists to send or receive health information electronically.• Discuss technology that needs to be

developed or adopted to support the exchange of health information.

Speaker: Brent Fox, PharmD, PhD, Associate Professor, Department of Health Outcomes, Research, and Policy, Auburn University, School of Pharmacy, Auburn, Alabama

11:15 a.m. – 12:15 p.m.FUTURE PHARMACISTS PROGRAMMINGHow to Financially Plan for a Better FutureBallroom E, Level 4To be financially successful in the pharmacy world, it is necessary that you start the day you graduate from pharmacy school. This session will show you the necessary financial building blocks to a successful life inside and outside of pharmacy. The young

pharmacists that follow this wisdom tend to reach their goals in pharmacy much quicker than those that don’t.

Speaker: Benjamin D. Coakley, Certified Financial Planner™, ChFC, CLTC , Waypoint Strategic Financial Advisors, LLC, Summerville, South Carolina

12:15 – 1:30 p.m.FUTURE PHARMACISTS PROGRAMMINGLuncheon: Dangers of Social Media with Future Job OpportunitiesBallroom FG, Level 4 Learn about the pros and cons of using social media, and how posts and interactions now could affect your future employment. Tips on appropriate versus inappropriate content, and how to avoid inadvertent HIPAA violations.

Speaker: Jessica Skelley, PharmD, BCACP, Assistant Professor of Pharmacy Practice, Samford University, Birmingham, Alabama

12 – 1:30 p.m. PRODUCT THEATER LUNCHEONPneumococcal Disease in Adults 50+: A Prevention Option For Your Patients (non-CE)Sponsored by PfizerBuffet LunchRoom 12 AB, Level 4

Speaker: Michael D. Hogue, PharmD, FAPhA Chair, Department of Pharmacy Practice, McWhorter School of Pharmacy, Birmingham, Alabama

1:30 – 2:15 p.m.FUTURE PHARMACISTS PROGRAMMINGPharmacogenomicsBallroom E, Level 4Tips on how to incorporate pharmacogenomics testing into your practice setting. This niche will not only give you one more way to help your patients, but provide you an extra revenue stream while setting you apart from competitors.

Speaker: Theresa Tolle, RPh, Owner and Chief Pharmacist, Bay Street Pharmacy, Sebastian, Florida

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1 – 6:30 p.m. Selling Your Pharmacy: Planning for SuccessSponsored by Live Oak BankAdditional registration fee appliesRoom 18 AB, Level 4ACPE # 207-000-14-210-L04-P ACPE # 207-000-14-210-L04-T5.5 contact hours (0.55 CEUs)Activity Type: Application-BasedSelling your pharmacy is an important event that with the proper planning can bring you the return on investment to fund your retirement or next venture. For success, planning is key and this program will bring you a panel of experts to help you make the most successful and profitable plan. What to do and, more importantly, what not to do, contracts, legal, banking and tax issues. Pros and cons and the advice and counsel of an expert panel that will take the time to answer your questions. Pharmacist and Technician Learning Objectives: • Create individual goals for business

transition.• Summarize methods for maximizing

resources from business succession and managing risks.

• Explain how a banker views your financial documents when deciding about investing in your business.

• Describe three common financial errors made by small business owners.

• Discuss the legal process and documents involved in the sale of a pharmacy.

• Summarize the details to transfer the ownership of a pharmacy and the local, state and federal agencies that must be dealt with to close a transaction.

• Evaluate any financial or corporate structure changes that may be beneficial to your business in the years that approach transfer of ownership.

• Explain the process of assigning value to a pharmacy from the banking perspective.

• Discuss basic requirements for a successful junior partnership transition.

Speakers: Richard Coakley, CLU, CFBS, CLTC, AEP, Co-Founder, Waypoint, Strategic Financial Advisors, Summerville, South Carolina; Richard Jackson, president, Community Pharmacy Consulting, Inc., Sarasota, Florida; Scott Weaver, , vice president of pharmacy, PRS Pharmacy Services, Latrobe, Pennsylvania; Jeff Baird, Esq., Brown & Fortunato, Amarillo, Texas; Ollin Sykes, CPA.CITP, CMA, president, Sykes & Company, PA, Edenton, North Carolina; Jimmy Neil, General Manager of Pharmacy, Live Oak Bank, Wilmington, North Carolina

1:30 – 3 p.m. WORKSHOP PROGRAMMINGCash Flow Management Tips for When Money Is Tight and Other Accounting SolutionsSponsored by Live Oak BankRoom 19 AB, Level 4ACPE # 207-000-14-211-L04-P ACPE # 207-000-14-211-L04-T1.5 contact hours (0.15 CEUs)Activity Type: Application-BasedA slow payer, a business growth surge, an unexpected expense – all of these situations can leave you with cash flow problems that affect your business. How do you address and prepare for these situations? This session will give insight into accounting and banking solutions that can help you to forecast and avoid cash flow and cash management problems, and a whole lot more. Pharmacist and Technician Learning Objectives: • Explain what you should be looking

for in your review of monthly balance sheets for your pharmacy to better manage your cash flow.

• Describe the relation between the balance sheet and the profit and loss statement and how these numbers affect your short and long term opportunities.

• Differentiate the key financial numbers you should focus on to better understand your pharmacy on a month-by-month basis.

Speaker: Ollin Sykes, CPA.CITP, CMA, president, Sykes & Company, PA, Edenton, North Carolina

1:30 – 3 p.m. WORKSHOP PROGRAMMING Medicare Part D Star Ratings: A Pharmacist’s Practice-Based GuideRoom 18 CD, Level 4ACPE # 207-000-14-212-L04-P ACPE # 207-000-14-212-L04-T1.5 contact hours (0.15 CEUs)Activity Type: Application-BasedThe industry is humming about Medicare PartD Star Ratings and their impact on plans and networks as well as their potential to impact pharmacy business. But the bottom line is how will they affect you, and how can you affect them in your pharmacy? This session brings you a practicing pharmacist and business owner who can give you practical advice that helps you to use your patient data, and alter your workflow to proactively manage the star ratings quality measures in your pharmacy. Pharmacist and Technician Learning Objectives: • Describe pharmacy measures in

the star rating system and discuss operational best practices.

• Summarize the impact of the changing health care landscape, including star ratings on payer incentives.

• Explain five Part D domain medication use-related star ratings measures.

• Describe three types of interventions that your pharmacy can make to help impact patient medication adherence.

Speaker: Hashim Zaibak, PharmD, Hayat Pharmacy, Milwaukee, Wisconsin

2:30 – 4:30 p.m.FUTURE PHARMACISTS PROGRAMMING11th Annual Good Neighbor Pharmacy NCPA Pruitt-Schutte Business Plan CompetitionSponsored by Good Neighbor Pharmacy, Pharmacists Mutual Companies, and the NCPA FoundationBallroom E, Level 4Out of 42 schools and colleges that



submitted written business plans, only three remain. Don’t miss the opportunity to watch the University of Arkansas for Medical Sciences, the University of California San Francisco, and the University of Oklahoma at Tulsa as they present their business plans in front of a live panel of judges and a room full of peers, pharmacists, and business leaders from across the country to compete for cash prizes and a complimentary trip to St. Kitts for the NCPA Multiple Locations Conference in February 2015. This event is always filled with lots of energy and excitement, so make sure that you are there!

3 – 4:30 p.m. WORKSHOP PROGRAMMINGBusiness Best Practices to Keep Your Pharmacy ThrivingRoom 19 AB, Level 4ACPE # 207-000-14-213-L04-P ACPE # 207-000-14-213-L04-T1.5 contact hours (0.15 CEUs)Activity Type: Application-BasedThe bottom line – pharmacy is a business and businesses must adapt to changing markets to survive. Where pharmacists are exceptional at being pharmacists it does not necessarily make them experts in finances, budgeting, and operations. This program will bring you an expert small business consultant, who has assisted pharmacy owners to adapt to the environment, prepare for good times and tough times, and thrive. Pharmacist and Technician Learning Objectives: • Explain the importance of establishing

and monitoring a yearly operational budget for your pharmacy operation.

• Discuss the impact of your pharmacy’s cash budget on your business survival, short- and long-term.

• Report operational best practices that apply to monitoring your business operations and expenses.

Speaker: Jim Entler, Money and Fun Specialist, EMC Squared, Portland, Oregon

3 – 4:30 p.m.WORKSHOP PROGRAMMINGSpecialty at Retail: What Community Pharmacy Needs to Make It HappenRoom 18 CD, Level 4ACPE # 207-000-14-222-L04-P ACPE # 207-000-14-222-L04-T1.5 contact hours (0.15 CEUs)Activity Type: Application-BasedCommunity pharmacies are very interested in the potential of dispensing specialty pharmaceuticals in a retail environment. Due to the unique requirements associated with each medication or disease state, pharmacies require a very different set of technologies and support resources to achieve a specialty-at-retail program. This session will explore and identify the points of focus associated with these necessary changes and resources. Pharmacist and Technician Learning Objectives:• Discuss the definition of specialty

drugs in the current market.• Explain the strengths and

weaknesses of community pharmacy to support a specialty at retail program in the current environment.

• Summarize the role of technology development in supporting adoption of specialty at retail initiatives.

Speakers: Tim Davis, PharmD, President and COO, PANTHERx Specialty Pharmacy; Susan Pilch, Vice President of Policy and Regulatory Affairs, NCPA, Alexandria, Virginia

4:30 – 6 p.m. WORKSHOP—Idea Incubator: Hatching Dreams Into DollarsRoom 18 CD, Level 4Join your colleagues as five pharmacists present their products and ideas to a panel of experts at the inaugural edition of NCPA’s program, “Idea Incubator: Hatch Dreams Into Dollars”! Inspired by the television show “Shark Tank,” Idea Incubator will give a few lucky pharmacists a chance to pitch their product ideas to a panel of experts who will give advice on how to market, distribute, manufacture, and/

or finance their products and take their product idea to the next level. You are guaranteed to learn new ideas from our experts and presenters and will even find some new unique products to sell in your own pharmacy. Don’t miss this exciting, high-energy new program!

5:30 – 6:30 p.m.FUTURE PHARMACISTS PROGRAMMINGNetworking ReceptionSponsored by McKessonBallroom FG, Level 4With refreshments, door prizes and a chance to mingle with peers and NCPA Steering Committee members, you don’t want to skip this one. You will have the opportunity to share and receive new ideas, talk about upcoming projects, and make connections and friendships that will last throughout your career. Be sure to bring your business cards to exchange information and keep up with your new contacts.

5:30 – 6:30 p.m.First Timers ReceptionLevel 4 Terrace

5 – 6:30 p.m.Bowl of Hygeia ReceptionSalon D, 4th Floor, Austin Hilton

6:30 – 8:30 p.m.NCPA Opening ReceptionExhibit Hall (EH-2 & Part of EH-3)

Entertainment: The Spazmatics

SUNDAY, OCTOBER 19, 20146:45 – 7:45 a.m.Breakfast with Champions— All About Your LTC Business (non-CE)The early bird gets the worm: rise and shine to mingle with top LTC peers, get the inside edge, and walk away knowing the right questions to ask and which companies to find in the exhibit hall that will help boost your business.Sponsored by AmerisourceBergen, Technology Group, and SoftwritersSalon C, 4th Floor, Austin Hilton

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7 – 6 p.m.NCPA Annual Convention Registration Exhibit Hall 4-5 Foyer, Level 1

7 – 8:30 a.m.NCPA Continental BreakfastBallroom D Foyer, Level 4

7:30 – 9 a.m.WORKSHOP PROGRAMMINGTackling Percentage of Days Covered—Adherence Meets Medicare Part D Star RatingsSponsored by MerckRoom 19 AB, Level 4ACPE # 207-000-14-218-L04-P ACPE # 207-000-14-218-L04-T1.5 contact hours (0.15 CEUs)Activity Type: Application-BasedThe industry is buzzing with the importance of Medicare Part D Star Ratings, so how does this translate in day-to-day activity in your community pharmacy? This program will break down the vital role that adherence plays in keeping up your pharmacy at top ranking on the measures that contribute to Medicare Part D Star ratings. A pharmacy peer will share step-by-step solutions to take each measure and improve compliance among your patients, making your pharmacy a top performer. Pharmacist and Technician Learning Objectives:• Restate pharmacy measures in

the star rating system and discuss operational best practices.

• Explain three types of interventions that your pharmacy can make to help impact patient medication adherence.

• Discuss the importance of medication adherence on patient outcomes.

Speaker: Tripp Logan, PharmD, L and S Pharmacy, Charleston, Missouri

7:30 – 9 a.m.WORKSHOP PROGRAMMINGNCPA Advocacy Center, Regulatory and State Government Affairs UpdateRoom 18 CD, Level 4ACPE # 207-000-14-217-L03-PACPE # 207-000-14-217-L03-TThis session will provide an update on the Advocacy Center’s current federal and state

legislative and regulatory activities. At the federal level, we will discuss the status of current efforts to regulate PBMs, keep diabetic testing supplies out of the CMS competitive bidding program, and other key legislative priorities. This session will also cover the status of federal health care reform implementation and key regulations impacting the practice of community pharmacy, including recent CMS, DEA, and FDA decisions. On the state front, we will focus on topics such as trends in pharmacy Medicaid reimbursement and the formation of state health care exchanges. Pharmacist and Technician Learning Objectives:• Identify current federal and state

legislative and regulatory activities that affect community pharmacy.

• Discuss how efforts to regulate PBMs will increase transparency and the ability to negotiate with PBMs.

• Discuss NCPA’s model state pharmacy legislation.

Speakers: Steve Pfister, Senior Vice President, Government Affairs, NCPA, Alexandria, Virginia; Ronna Hauser, Vice President, Pharmacy Affairs, NCPA, Alexandria, Virginia; Susan Pilch, Vice President, Policy and Regulatory Affairs, NCPA, Alexandria, Virginia; Matt DiLoreto, Senior Director, State Government Affairs, NCPA, Alexandria, Virginia

7:30 – 9 a.m.WORKSHOP PROGRAMMINGBreaking Habits—Getting New Patients to Come to YouRoom 18 AB, Level 4ACPE # 207-000-14-216-L04-P ACPE # 207-000-14-216-L04-T1.5 contact hours (0.15 CEUs)Activity Type: Application-BasedIn study after study, patients of independent community pharmacy report higher levels of satisfaction than any other pharmacy patient. So why aren’t patients flocking through your front door? One answer is habit; we fall into habits that are hard to break, and making the effort to find a new pharmacy can

keep patients going to the old one. Your friendly staff, community atmosphere, and stellar services will remain a secret to new patients unless you find effective ways to introduce your store and promote your brand. Some patients are best reached by mail, some by ads, some by social media. this program brings you successful tools to fit every market and ideas on combining approaches to bring new patients through your doors. Pharmacist and Technician Learning Objectives: • Differentiate marketing methods and

explain their advantages for certain audiences.

• Discuss how to profile your market to select the tools that will attract local patients.

• Explain simple methods to track the success of marketing efforts and modify your marketing plan for maximum success.

Speaker: Liz Tiefenthaler, President, Pharm Fresh Media, Waunakee, Wisconsin

7:30 – 9 a.m.WORKSHOP PROGRAMMINGMaking Your Pharmacy Business Safe: Virtual and Physical SecurityRoom 17 AB, Level 4ACPE # 207-000-14-215-L04-P ACPE # 207-000-14-215-L04-T1.5 contact hours (0.15 CEUs)Activity Type: Application-BasedWhether it is the safety of your patient data or the safety of your staff and property, there has been a sharp increase in crime that as a community business owner is concerning. The holiday season in 2013 was an eye-opener to retailers and customers alike. Target and other retailers faced very high profile, damaging credit card problems that shook the industry and the faith of their loyal customers. Big or small, this world full of hackers has demonstrated that there is no guarantee of security, unless you take steps to protect your patients and your business. The rise of crime surrounding


SUNDAY, OCTOBER 19, 2014

prescription medications has put the physical safety of the pharmacy at risk as well. This session will help you to find the tools to secure your pharmacy and your patient data, and outline the steps you need to take to keep your pharmacy business and patients safe. Pharmacist and Technician Learning Objectives: • Summarize federal laws that regulate

data security relevant to operating a community pharmacy.

• Describe technologies that may be used by a community pharmacy owner to comply with data security laws.

• Discuss best practices for security in your pharmacy and how to work with your local law enforcement to improve safety measures.

Speakers: Chad Leedy, director of retail compliance, ANXeBusiness Corp., Southfield, Michigan; Richard Logan, PharmD, L and S Discount Pharmacy, Charleston, Missouri

7:45 – 8:45 a.m.NCPA Non-Denominational Worship ServiceRoom 16 B, Level 4

9 – 11:30 a.m.Opening General SessionSponsored by Anda Inc.Ballroom D, Level 4President’s speech by Mark Riley

Keynote: Guy Kawasaki

11:30 a.m. – 1:30 p.m.FUTURE PHARMACIST PROGRAMMINGBusiness for Success Student Luncheon Sponsored by Live Oak Bank, Pfizer, and McKessonSalon GF—6th FloorMulti-topic luncheon will include a panel of new practitioners, tips to incorporate adherence models into your practice, and information on how to pre-qualify and qualify for loans for pharmacy ownership. This luncheon is designed specifically

to meet the questions and demands of students, so don’t miss this opportunity.

11:30 a.m. – 1:30 p.m.LUNCHEON SYMPOSIUMOptimizing Medication Management in ACS: The Role of the Pharmacist Across the Continuum of CareSponsored by AstraZenecaBallroom E, Level 4ACPE # 0245-0000-14-022-L01-P1.5 contact hours (0.15 CEUs)Activity Type: Application-BasedEvidence-based guidelines for acute coronary syndromes (ACS) emphasize the need for treatment with antiplatelet therapies during hospitalization and continued long-term to prevent recurrent events. Adherence to medications following ACS is generally poor, with the largest decline occurring in the transition period from hospital to home, resulting in significantly higher readmissions and mortality. Pharmacists are essential health care professionals in identifying and correcting medication non-adherence and pharmacist involvement during the transition of care process has been shown to improve patient outcomes. This multi-component educational initiative aims to educate pharmacists in a variety of health care settings to optimize medication management for ACS patients throughout each transition of care. Pharmacist Learning Objectives:• Appraise the latest clinical guideline

recommendations for the treatment and secondary prevention of ACS and discuss optimal duration of dual antiplatelet therapy (DAPT).

• Analyze available P2Y12 inhibitors examining differences in side effects, drug-drug interactions, and pharmacogenomics/kinetics in order to tailor antiplatelet selection and counseling to optimize adherence.

• Identify potential barriers to medication adherence and create patient specific plans to improve long-term adherence to antiplatelet therapy.

• Formulate strategies to improve the transition of care process for ACS patients in a variety of clinical

settings while highlighting best practices.

Speakers: Toby C. Trujillo, PharmD, FCCP, FAHA, BCPS (AQ Cardiology), activity chair, associate professor, University of Colorado Skaggs School of Pharmacy and Pharmaceutical Sciences, University of Colorado Anschutz Medical Campus, clinical specialist—Anticoagulation/Cardiology, University of Colorado Hospital, Aurora, Colorado; Danielle Blais, PharmD, BCPS, specialty practice pharmacist, Cardiology, The Ohio State University, Columbus, Ohio; Joe Moose, PharmD, Moose Compounding Pharmacy, Concord, North Carolina

11:30 a.m. – 1:30 p.m.LUNCHEON SYMPOSIUMThe Results Are In: Adherence Is a Gateway to Quality Metrics and Patient OutcomesBallroom FG, Level 4ACPE # 207-000-14-219-L04-P ACPE # 207-000-14-219-L04-T1.5 contact hours (0.15 CEUs)Activity Type: Application-BasedHealth care is undergoing massive change, and pharmacy faces the challenge of demonstrating quality patient care. In metric after metric and study after study, one measure shows consistent results with patient outcomes—adherence. The results of new studies on adherence in independent community pharmacies like yours are being discussed at this session. Bottom line-based information on pharmacy return on investment, script count, and other imperative business information on adherence programs in the pharmacy. The program will share real peer insights on the mechanics of an adherence program with “how-tos” of a successful program launch from the planning stage through execution and next steps. Pharmacist and Technician Learning Objectives:• Discuss the financial impact of a

medication synchronization program on the pharmacy.

• Summarize the benefits in patient

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health outcomes of medication synchronization.

• Describe the implementation of a medication synchronization program in a community pharmacy.

Speakers: David Holdford, PhD, Faculty Liaison, Virginia Commonwealth University, Richmond, Virginia; Wendy Lantaff, PharmD, Halsted Pharmacy, Chicago, Illinois

1:30 – 6 p.m.Grand Opening of the NCPA Trade ExpositionExhibit Hall 2-5

1:30 – 6 p.m.NCPA Foundation Silent AuctionExhibit Hall

1:30 – 6 p.m.FUTURE PHARMACIST PROGRAMMINGCommunity Pharmacy Residency ShowcaseExhibit HallThe perfect opportunity for you to learn how to combine your drive to complete a residency and your passion for community pharmacy. Visit with residency coordinators, preceptors and current residents to learn about the exciting ways they are impacting patients in the community pharmacy setting. Get the answers you need to ensure your future success and help you stand out in a crowd.

1:30 – 6 p.m.FUTURE PHARMACIST PROGRAMMINGStudent Business Plan & Chapter Poster PresentationExhibit HallThis event highlights the hard work that NCPA student chapters have put in over the past year. The poster session features entries from the business plan competition and noteworthy events from student chapters across the country. Gain insights and ideas into opportunities for your chapter, and motivation for next year’s business plan competition.

2 p.m.NCPA EXHIBITOR THEATERRisk Management and Insurance—

A Winning PartnershipSponsored by Pharmacists Mutual CompaniesExhibit Hall, next to the Food CourtThe presentation will give basic principles of risk management and how they apply to both pharmacy practice and business ownership. The parts of an insurance policy will also be explored including a “how-to” on reading an insurance policy. The discussion will also present some risk management techniques that can be applied to the attendees’ pharmacy practice.

Speaker: Don R. McGuire Jr., RPh, JD, General Counsel, Sr. Vice President Risk Management & Compliance

2:45 p.m.NCPA EXHIBITOR THEATERSelling a Pharmacy Sponsored by Buy-SellAPharmacy.comExhibit Hall, next to the Food CourtIssues involved in completing the successful sale of an independent pharmacy.

Speaker: Tony De Nicola, RPh

3:30 – 5:30 p.m.NCPA Foundation Awards Ceremony Ballroom E, Level 4

5 – 6 p.m.Wine & Cheese Reception (Exhibit Hall) Exhibit Hall 2-4Sponsored by Good Neighbor Pharmacy

5:30 – 7:30 p.m.University of Texas ReceptionSalon J—6th Floor, Austin Hilton

6 – 7:30 p.m.Corporate Member Congress ReceptionBallroom G, Level 4

6 – 8 p.m.Washington State University College of Pharmacy Alumni & Friends ReceptionMeeting Room 615 AB,6th Floor, Austin Hilton

6:30 – 8 p.m.CMS Star Ratings Roundtable with Industry Experts (non-CE)Sponsored by AmerisourceBergenSalon F—6th floor, Austin HiltonJoin industry experts from AmerisourceBergen, Pharmacy Quality Solutions (PQS), Mirixa and OutcomesMTM as they lead a roundtable discussion on CMS Star Ratings, the importance of MTM cases, and how plans are using MTM cases to improve Star Ratings through best practices.

Panelists: Dan Rodriguez, RPh, BPharm, OutcomesMTM, West Des Moines, Iowa; David Nau, PhD, RPh, FAPhA, Pharmacy Quality Solutions, Lexington, Kentucky; Ugo Nwachukwu, PharmD , Mirixa Corporation, Reston, Virginia

7 – 10 p.m.Rx30 Pharmacy System User GroupMeeting Room 400-4024th Floor, Austin Hilton

9 – 10:30 p.m.Presidents Reception—INVITATION ONLYSalon C, 4th Floor, Austin Hilton

MONDAY, OCTOBER 20, 20146:45 – 7:45 a.m.ALL ABOUT YOUR BUSINESS— BREAKFAST FOR SUCCESS (NON-CE)TransPHARMing Pharmacy— Beyond a Fresh Coat of PaintSponsored by Good Neighbor PharmacySalon J—6th Floor, Austin HiltonIt’s no secret that the business of pharmacy is changing, but do you know what you need to do in order to keep your independent community pharmacy a viable business and health care destination? Transforming your business doesn’t stop with a fresh coat of paint and a new sign. A transformation takes place within: Changing the way you look at, and run, your pharmacy business. By utilizing Good Neighbor Pharmacy’s TransPHARMation services, you’ll be guided step-by-step through the difficult and occasionally painful process of changing your business.


MONDAY, OCTOBER 20, 2014

This intensive process will uncover all aspects of your business operations and profitability, from your core prescription business and customer service to the front end and everything in between. Our holistic understanding of your pharmacy, combined with technology and analytics, enables you to make improved data-driven business decisions to transform your pharmacy. From identifying new growth opportunities that diversify revenue to optimizing your core prescription business, TransPHARMation puts you in the best possible position to enhance patient lives—today and in the future—without breaking the bank. Learn more about how we can help you TransPHARM your business today. Can’t make the seminar? Visit GNPTransPHARMation.com for more details and proven case studies.

Speakers: Scott Robinson, Vice President, Good Neighbor Pharmacy, Chesterbrook, Pennsylvania; Jennifer Zilka, Director, Business Coaching, St. Paul, Minnesota; Paul Satterfield, Business Coach, Kansas City, Missouri

6:45 – 7:45 a.m.ALL ABOUT YOUR BUSINESS— BREAKFAST FOR SUCCESS (NON-CE)Opportunities for the Pharmacy: Compounding, Innovation, and Nutrition— Niche Plus Patient Care Equals ProfitSponsored by PCCASalon G—6th Floor, Austin HiltonDiscover why prescribers are turning to compounding pharmacists for new medication treatment options. What are your colleagues doing to meet unique patient needs and why are they getting paid again for services rendered? Learn more about why independent pharmacy owners turn to PCCA for chemicals, training, education and consulting in this session and how to get started in compounding!

Speakers: Bill Letendre, MS, RPh, MBA, FIACP, Vice President of Compounding Pharmacy Management, PCCA, Houston,

Texas; John Preckshot, RPh, CCN, FIACP, Director of Wellness Works Nutrition, PCCA, Houston, Texas

7 a.m. – 6 p.m.NCPA Annual Convention RegistrationExhibit Hall 4-5 Foyer, Level 1

7 – 8:30 a.m.NCPA Continental BreakfastBallroom D Foyer, Level 4

8 – 9:30 a.m. WORKSHOP PROGRAMMINGDeveloping Trends: Prescription Drug Abuse and the Pharmacist’s Role Room 18 CD, Level 4ACPE # 207-000-14-214-L03-P ACPE # 207-000-14-214-L03-T1.5 contact hours (0.15 CEUs)Activity Type: Application-BasedPrescription drug abuse has grown to epic proportions in America, costing millions of dollars and ending or ruining countless lives, and the pharmacist may occupy a difficult role between the physician, patient, wholesaler, and DEA. This program will bring you up-to-date on the latest developments from the big picture to effective strategies for the pharmacy counter. Pharmacist and Technician Learning Objectives:• Discuss national efforts to fight

prescription drug abuse.• Describe developing roles for supply

chain stakeholders regarding diversion.

• Discuss the benefits shown by use of prescription drug monitoring programs (PDMPs).

Speaker: Alan Santos, CEO, Pyramid Healthcare Solutions, Clearwater, Florida

8 – 9:30 a.m.WORKSHOP PROGRAMMINGTechnology and Tools for Your Adherence Toolbox: Pharmacy Peers and the Secrets to ImprovementSponsored by MerckRoom 19 AB , Level 4ACPE # 207-000-14-220-L04-PACPE # 207-000-14-220-L04-T

1.5 contact hours (0.15 CEUs)Activity Type: Application-BasedThe problem of non-adherence and how it affects pharmacy workflow and patient outcomes has become a large part of the health care discussion from patient and pharmacy impact to its effect on Medicare Part D Star ratings for plans. This program will uncover how community pharmacists are stepping in with real world solutions, sharing the pioneering approaches that several of your pharmacy owner peers are bringing to traditional adherence. Discover what initiatives are underway at the local and national level, and how you can leverage these opportunities to take your adherence program to new levels of success. Pharmacist and Technician Learning Objectives:• Compare and contrast technology

solutions for medication synchronization in your practice and evaluate what systems will complement your practice.

• Discuss the merits of leveraging existing technology or using stand-alone technology for a medication synchronization program.

• Describe peer methods of incorporating medication synchronization programs into their existing work flow and discuss challenges and resolutions.

Speakers: Amy Baloh, RPh, Hometown Pharmacy #2, Belle Vernon, Pennsylvania; Micah (Ky) Davis, PharmD, Harris Health Mart Pharmacy, Rocky Ford, Colorado; Ashley Branham, PharmD, Moose Pharmacy, Concord, North Carolina

8 – 9:30 a.m. WORKSHOP PROGRAMMINGBefore and After: The Step by Step of a Pharmacy Front-End Overhaul—Image and ProfitsRoom 18 AB, Level 4ACPE # 207-000-14-221-L04-P ACPE # 207-000-14-221-L04-T1.5 contact hours (0.15 CEUs)Activity Type: Application-BasedThe competition is getting flashier and though studies show that pharmacy

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chains can’t begin to compare with the service and trust of the independent, a front-end make-over has been shown to boost your image with current customers and attract new customers to your pharmacy. This program will take you through the process of a pharmacy front-end revamp and share insights from a fellow pharmacy owner on the size, scope, and impact of their overhaul project. This is a great opportunity to see actual changes and talk to the business owner and find out the positives, negatives, surprises, and rewards. Pharmacist and Technician Learning Objectives: • Discuss factors affecting a decision to

renovate the pharmacy’s front end.• Summarize methods to assess front-

end change and how to create a project budget and timeline.

• Explain measurements of project success, tangible and intangible, and how to establish project return on investment.

Speakers: Gabe Trahan, Senior Director of Operations and Marketing, NCPA, Burlington, Vermont; David Willink, PharmD, Village Pharmacy, Baldwin, Wisconsin

8 – 9:30 a.m. WORKSHOP PROGRAMMINGCompounding—Important Developments That Will Affect Your PracticeRoom 17 AB, Level 4ACPE # 207-000-14-223-L03-P ACPE # 207-000-14-223-L03-T1.5 contact hours (0.15 CEUs)Activity Type: Application-BasedVital information for all compounders! The implementation of DQSA is underway, bringing significant changes in compounding that will affect your business. This session will give insight on implementation of the new outsourcing facility category as well as further guidance regarding traditional compounding and one stat’s approach to the new law. Additionally, the program will feature an update from USP’s including the recently proposed chapter

on handling of hazardous drugs. Pharmacist and Technician Learning Objectives: • Summarize developments in the

implementation of Drug Quality and Safety Act (DQSA).

• Discuss FDA’s actions on the newly created outsourcing facility classification.

• Explain the provisions in USP General Chapter <800> and its implications for community practice compounders.

Speakers: Gay Dodson, Executive Director, Texas State Board of Pharmacy, Austin, Texas; David Miller, Executive Vice President and CEO, IACP, Alexandria, Virginia; Jeanne Sun, USP, Rockville, Maryland

9:30 a.m. – 12 p.m.Second General SessionSponsored by AmerisourceBergen and Good Neighbor PharmacyBallroom D, Level 4CEO address by B. Douglas Hoey

Keynote: Dave Carroll

12 – 4 p.m.NCPA Trade Exposition (with buffet lunch)Exhibit Hall 2-5, Level 1

12 – 4 p.m.NCPA Foundation Silent AuctionExhibit Hall

12 – 1 p.m.COLLEAGUES IN CONSULTATIONPharmacists and Health ITBack of Exhibit HallKnowledge and use of Pharmacy Health IT is expanding past electronic prescription and claims processing to collection, documentation, and the exchange of pharmacist provided clinical information such as MTM services. Formed in 2010 by nine national pharmacy associations including NCPA, the Pharmacy HIT Collaborative’s goals are to assure pharmacists’ services through health IT are accessible, can connect, and support

national quality initiatives. Stop by and learn how NCPA members can engage in this pioneering work.

Speaker: Shelly Spiro, RPh, Executive Director, Pharmacy e-Health Information Technology Collaborative, Alexandria, Virginia

12 – 1 p.m.COLLEAGUES IN CONSULTATIONIt’s About Time… Your Time! Mastering Time ManagementBack of Exhibit HallPractical time management for pharmacy owners. With all the time management systems available to us, why do we constantly complain about not having enough time? The answer is simple: managing time is a complete waste of time because it doesn’t work. These systems do not work because they ignore the reality that time is constant and impervious to being managed. So then, if we can’t control time, what can we control? The answer is simple: we can control our attitude and our behavior. Join us to learn how adopting an attitude of Discretionary Abundance and focusing on the Four Essential Activities will help you make the most of every day.


12 – 1 p.m.COLLEAGUES IN CONSULTATIONUSP<800>: What Does It Mean for Your Compounding?Back of Exhibit HallAsking questions about the new USP chapter regarding compounding? Come find answers from PCCA’s John Voliva, Director of Legislative Relations. We’ll review some of what USP<800> says and dive into what it means for you!

Speaker: John Voliva, RPh, Director of Legislative Relations, PCCA, Houston, Texas



12 – 1 p.m.COLLEAGUES IN CONSULTATIONThe Secrets to a Successful Social Media StrategyBack of Exhibit HallStruggling to make heads and tails of likes, tweets, walls, feeds, search engines, and webpages? Let us help in a discussion of strategy development and planning for a successful social media campaign.

Speaker: Stephanie DuBois, Director of Marketing Communications, NCPA, Alexandria, Virginia

12 – 1 p.m.COLLEAGUES IN CONSULTATIONAlternative TherapiesBack of Exhibit HallWhen Ira Katz opened Little Five Points Pharmacy in 1981, he says it was your traditional community retail business. Now, his pharmacy is a hub for alternative medicine and nutritional support making up nearly 15% of his pharmacy’s revenue. Join us to learn more about how he got into the alternative medicine niche and how you can too!

Speaker: Ira Katz, RPh, Owner, Little Five Points Pharmacy, Marietta, Georgia

12 – 1 p.m.COLLEAGUES IN CONSULTATIONSpecialty Pharmacy Back of Exhibit HallDiscuss how independent pharmacies can get into the growing pool of specialty medications, including the challenges a store may face to be successful.

Speaker: Tim Davis, PharmD, President and COO, PANTHERx Specialty Pharmacy, New Brighton, Pennsylvania

12 – 1 p.m.COLLEAGUES IN CONSULTATIONLTC Delivery and LogisticsBack of Exhibit HallJoin us for a discussion involving

various strategies for Long Term Care delivery systems as well as the pros and cons of using these methods to deliver medications and supplies to the different types of Long Term Care Facilities.

Speaker: Steve Langemo, RPh, Sr. Vice President of Operations, Merwin LTC Pharmacy, New Brighton, Minnesota

12 – 1 p.m.COLLEAGUES IN CONSULTATIONClinical Requirements in LTCBack of Exhibit HallHow do I start consulting to facilities? In-house or contract out? How do I prioritize and quickly assess a caseload? What do long-term care pharmacists need to know about the new MTM requirements? How are they different than monthly DRRs? What does all of this mean for Star ratings? Get answers to these questions and more as we discuss clinical issues in LTC.

Speaker: Matt Dreckmeier, PharmD, OptumHealth, Davenport, Iowa

12 – 1 p.m.COLLEAGUES IN CONSULTATIONSpecial Funding Available for Community PharmaciesBack of Exhibit HallThe Community Pharmacy Foundation has funds available for pharmacies interested in starting new patient care projects or pharmacy initiatives. Come learn about the grant process and how CPF can help you reach your goals!

Speaker: Louis Sesti, Executive Director, Community Pharmacy Foundation, Williamston, Michigan

12 – 1 p.m.COLLEAGUES IN CONSULTATIONTransitions of Care: An Opportunity for Community PharmacyBack of Exhibit HallHospital readmissions are costing the healthcare system, and individual hospitals, millions of dollars. New research has shown that community

pharmacists can make an impact on hospital readmission rates and improve patient care through well designed transitions programs. Come learn about a new transition of care program built out of an independent pharmacy in partnership with a local hospital.

Speaker: Alison Huet, PharmD, Kaup Pharmacy, Fort Recovery, Ohio

1:30 p.m.NCPA EXHIBITOR THEATERA Primer on Pharmacy FinancingSponsored by Live Oak BankExhibit Hall, next to the Food CourtOne of the challenges independent community pharmacy owners often face is financing. Learn the basics of pharmacy financing, including opportunities, terms and what banks are seeking.

Speaker: Jimmy Neil, GM Pharmacy

1 – 2 p.m.COLLEAGUES IN CONSULTATIONImplementing a Diabetes Education ProgramBack of Exhibit HallInterested in implementing a diabetes education program in your pharmacy? Come join us for an informative discussion on important pieces of information and lessons learned that are helpful to know day one of program development.

Speaker: Christine Lee-Wilson, RPh, AE-C, Clinical Pharmacist, Fink’s Pharmacy, Essex, Maryland

1 – 2 p.m.COLLEAGUES IN CONSULTATION340B and Contract PharmaciesBack of Exhibit HallHave questions about the 340B drug discount program or contract pharmacies? This roundtable will help answer your questions and guide you in the right direction.

Speaker: Jason Doss, PharmD, VP Pharmacy Programs, CHAS, Spokane, Washington

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1 – 2 p.m.COLLEAGUES IN CONSULTATIONInnovation Meets Training: Is Adding a Community Pharmacy Residency Right for Your Pharmacy?Back of Exhibit HallA Community Pharmacy Resident is a great way to effectively use resources to promote patient care initiatives, start and/or grow new programs, expand your pharmacy brand, and meet your specific goals. Come learn from two former residents who are now running their own residency programs through independent pharmacies. They will walk you through a few of the many advantages of adding a community pharmacy resident to your team.

Speakers: Amanda McEvoy, PharmD, BCPS, Director, Community Pharmacy Residency Program, Clinical Coordinator, Middleport Family Health Center, Middleport, New York; Frances V. Cohenour, PharmD, Owner, Pharmacist-in-Charge, Chad’s Payless Pharmacy, Inc., Florence, Alabama

1 – 2 p.m.COLLEAGUES IN CONSULTATIONPharmacogenomics in Community PharmacyBack of Exhibit HallAll pharmacists understand the importance of pharmacogenetic testing for certain medications, but few avenues exist for this service to be reimbursed in a community pharmacy. Learn how one community pharmacy has implemented a genetic testing program for its patients taking clopidogrel and the avenues available for reimbursement. Make your service to your patients even more personal by helping tailor their medication their individual genetics.

Speaker: Patrick Devereux, PharmD, FMS Pharmacy, Helena, Alabama

1 – 2 p.m.COLLEAGUES IN CONSULTATIONEPCS for Community Pharmacy ProfessionalsBack of Exhibit HallThis session will explain to pharmacists and pharmacy technicians the key

details that they need to know in order legally receive and process electronic prescriptions for controlled substances.

Speaker: Ken Whittemore Jr., RPh, MBA, Senior VP, Professional & Regulatory Affairs, Surescripts, Arlington, Virginia

1 – 2 p.m.COLLEAGUES IN CONSULTATIONMaking Money and Keeping Pets Healthy!Back of Exhibit HallKeli McBride is the Education Coordinator as well as the Corporate, National and International Trainer for FoodScience Corporation and Pet Naturals of Vermont. Wes Deti is the National Sales Manager e-Commerce division. Together they bring over 35 years of experience and success in the animal health industry; Pet Specialty arena. Topics covered will include the pet supplement industry, trends, sales and growth.

Speakers: Keli McBride, Education Coordinator, FoodScience Corporation, Essex Junction, Vermont; Wes Deti, National Sales Manager e-Commerce Division, FoodScience Corporation, Essex Junction, Vermont

1 – 2 p.m.COLLEAGUES IN CONSULTATIONRunning for Public Office as an Independent PharmacistBack of Exhibit HallIndependent pharmacists already play a pivotal role in their communities. Learn how you can expand your role through public service. Matt Mallinson has been elected to his local school board and as mayor of his community while owning an independent pharmacy. He is here to talk you through the importance of this type of service and the electoral process.

Speaker: Mayor Dr. Matt Mallinson, RPh, Matt’s Medicine Store, Independence, Missouri

1 – 2 p.m.COLLEAGUES IN CONSULTATIONCompounding Pearls

Back of Exhibit HallHave questions about compounding issues? From getting into the practice and growing your presence to payments and best practices, we have your answers. Come ask away to help diversify your revenue and move your bottom line.

Speaker: Jeff Carson RPh, Oakdell Pharmacy, San Antonio, Texas

1 – 2 p.m.COLLEAGUES IN CONSULTATIONMarketing Challenges in LTCBack of Exhibit HallStruggling to get your Long-Term Care services off the ground? Looking to expand into new markets? Come for a discussion on the marketing challenges of the LTC space and how you can positon your sales team to overcome these challenges.

Speaker: Roger McKnight, VP of Customer Service, Sales, and Marketing, Merwin LTC Pharmacy, New Brighton, Minnesota

1 – 2:30 p.m.NCPA LTC Advisory Board MeetingRoom 13, Mezzanine Level

4 – 6 p.m.WORKSHOP PROGRAMMINGGet on the “A” List: Disaster Preparedness, Response, and RecoverySponsored by Pharmacists Mutual FoundationRoom 19 AB, Level 4ACPE # 207-000-14-224-L04-P ACPE # 207-000-14-224-L04-T2.0 contact hours (0.2 CEUs)Activity Type: Knowledge-BasedThis session is designed to educate pharmacists and their staff about the tenets of contingency planning and how to integrate into the local disaster-response planning efforts. It will also introduce the NCPA Foundation’s efforts to offer disaster-preparedness certification for pharmacists and outline the concept of a turnkey Disaster Aid and Resource Center for independent community pharmacists trying to recover after



calamity. Attendees will learn about business continuity plans, disaster-preparedness certification for pharmacists to be companion responders with local/federal officials, ways to strategically network to obtain priority access to key decision-makers long before disaster strikes, and the benefits of having an integrated center to coordinate your needs before and after a disaster. Pharmacist and Technician Learning Objectives:• Identify the key components of

disaster preparedness, response, and recovery.

• Determine the types of insurance coverage available to prepare for a range of disasters.

• List the steps for effective business continuity.

• Show how to build customer base through community outreach efforts.

• Recognize how to network with a purpose to expedite access to key community decision-makers.

Speakers: Michael Proctor, MD, Medical Director, Partner, Anniston, Alabama; David Starrett, RPh, Medicine Shoppe, Joplin, Missouri

4 – 5:30 p.m. WORKSHOP PROGRAMMINGLong-Term Care Legislative and Regulatory UpdateRoom 18 AB, Level 4ACPE # 207-000-14-226-L03-P ACPE # 207-000-14-226-L03-T1.5 contact hours (0.15 CEUs)Activity Type: Application-BasedA high-level briefing with a twist. CMS, DEA, Tricare, Congress, and the White House—this session will deliver everything you need to know about NCPA’s meetings and briefings with the major players and how government legislation and regulation will affect your business this year. Plus, a look down the road to focus on 2015 and beyond. The twist—an opportunity to hear a briefing from the top GPOs on their forecast and the issues that they are

dealing with for their customers—you. Pharmacist and Technician Learning Objectives: • Summarize key legislation and

regulation important to the independent pharmacy Long-Term Care (LTC) operators.

• Discuss the legislative and regulatory perspectives of the major LTC GPOs.

• Describe developing legislation for 2015 and beyond that may affect the LTC market for the independent practitioner.

Speakers: Susan Rhodus, RPh, Vice President, Contract Administration, GeriMed, Louisville, Kentucky; James Vasquenza, Vice President, Preferred Provider Network, Innovatix, New York, New York; Craig Douglas, Senior Vice President Long Term Care, Managed Health Care Associates, Inc., Florham Park, New Jersey; Ronna Hauser, Vice President, Pharmacy Affairs, NCPA, Alexandria, Virginia; Carolyn Ha, Senior Director, Professional Affairs, NCPA, Alexandria, Virginia

4 – 6 p.m.WORKSHOP PROGRAMMINGThe Clinical Community Pharmacist: Join the Conversation!Sponsored by CardinalHealth, EPIC Rx, PioneerRx, Parata, Emdeon, H.D. Smith; PrescribeWellness, McKesson, Ateb, Good Neighbor PharmacyRoom 17 AB, Level 4ACPE # 207-000-14-225-L04-P ACPE # 207-000-14-225-L04-T2.0 contact hours (0.2 CEUs)Activity Type: Application-BasedFor centuries, pharmacists have consistently adapted to the ever-changing health care environment. Now, a new dawn of collaborative care is rising in the marketplace, which is rapidly changing the way we must operate. How will your pharmacy evolve to partner in more powerful ways with your patients to realize greater clinical outcomes? This program is more than continuing education…it’s an event. We’ve brought together a few of the brightest thinkers in pharmacy to cast

a vision and offer practical principles for becoming a Clinical Retail Pharmacist. At the end of this event, you’ll be armed with the right tools to impact your community, your star ratings, and your profession. Join the conversation on social media before and during this session by following the hashtag #rethinkpharmacy. Pharmacist and Technician Learning Objectives: • Discuss how models of coordinated

patient care offer opportunities for traditional retail pharmacies.

• Explain the advantages and disadvantages the community pharmacy has in working in the developing models of care.

• Discuss the potential impact of quality ratings on pharmacy networks, and how the retail pharmacist can improve their positon.

• Describe existing community pharmacy health care business models and how these models were developed.

Speakers: David Pope, PharmD, CDE, Chief of Innovation, Creative Pharmacist, Evans, Georgia; Justin Wilson, PharmD, Valu-Med Pharmacy, Midwest City, Oklahoma; Joe Moose, PharmD, Moose Compounding Pharmacy, Concord, North Carolina; Jay Williams, Pharmacy Directions, Dublin, Ohio

6 – 7 p.m.Pace Alliance ReceptionSalon G, 6th Floor, Austin Hilton

6 – 7:30 p.m.Upsher-Smith Laboratories, Inc. Customer Appreciation Event (by Invitation Only)Brazos Hall (off-site)204 E. 4th Street, Austin, TX

6 – 8 p.m.PCCA Member ReceptionSalon AB, 4th Floor, Austin Hilton

53Daily Programming

TUESDAY, OCTOBER 21, 2014

7 – 8 a.m.ALL ABOUT YOUR BUSINESS— BREAKFAST FOR SUCCESS (NON-CE)New Options for the PCCA Member: Innovations in Compounding, Sponsored by PCCASalon G—6th Floor, Austin HiltonThis session will introduce you to a variety of great opportunities for your pharmacy that help you take your profits to a new level combining the high patient service you already have with new areas to improve patient outcomes. Get in-depth knowledge about PCCA’s proprietary bases—PracaSil™-Plus, Spira-Wash™ Gel and LoxaSperse™. Learn how these products can help your patients and boost your business.

Speakers: A.J. Day, PharmD, Director of Pharmacy Consulting, PCCA, Houston, Texas; Chris Simmons, RPh, Vice President of Creative Development, PCCA, Houston, Texas

7 – 8:15 a.m.ALL ABOUT YOUR BUSINESS— BREAKFAST FOR SUCCESS (NON-CE)Make More Profit in the Front End of Your StoreSalon J—6th Floor, Austin HiltonThe group gets bigger and the feedback on this informative, business-focused, breakfast gets better every year. Join your colleagues and NCPA front-end expert Gabe Trahan for a session that will help you find greater front-end success. What are the top 100 brand “must have” products to stock, where can you find products that will set you apart from the competition, and how can you become a better buyer? What are the niches that are “hot” where you can use your natural advantage as a trusted part of your customer’s health care to bring them reliable products that make them want to come back again and again? We will look at a few innovative products and show you how to find out if they are a fit for you, and how to get them, merchandise them and market them. All in an action-packed 90 minutes filled with peer

interaction—you will leave with new profit-making ideas!

Speaker: Gabe Trahan, Senior Director of Store Operations and Marketing, NCPA, Burlington, Vermont

6:30 – 8:30 a.m.NCPA Foundation Sunrise BreakfastSponsored by Cardinal HealthBallroom G, Level 4

7 a.m. – 6 p.m.NCPA Annual Convention Registration Exhibit Hall 4-5 Foyer

7:30 – 9 a.m.NCPA Continental BreakfastBallroom D Lobby, Level 4

8:30 – 10 a.m.WORKSHOP PROGRAMMINGBeyond Adherence: What’s Next— A Pharmacy Owner’s Guide to Adding Niche ServicesSponsored by MerckRoom 19 AB, Level 4ACPE # 207-000-14-231-L04-P ACPE # 207-000-14-231-L04-T1.5 contact hours (0.15 CEUs)Activity Type: Application-BasedCongratulations—your patients are taking their medications. Now what? This innovative session, will take an up-close look at three community pharmacies that have built business success on unique and innovative patient care services. These peers have taken their niches in mental health, injectables, and specialty pharmacy to new heights. You will take away ideas and successful tactics to use in your practice. Pharmacist and Technician Learning Objectives:• Discuss methods for identifying your

target market for new pharmacy niches.

• Devise a system to utilize your patient database to build new niche opportunities.

• Create basic budget considerations to evaluate the return on investment in developing pharmacy niches.

Speakers: Steve Adkins, PharmD, Health Park Pharmacy, Raleigh, North Carolina; John (Jake) Galdo, PharmD, BCPS, CGP, Clinical Pharmacy Educator, Barney’s Pharmacy, Augusta, Georgia; Patrick Devereux; PharmD, FMS Pharmacy, Helena, Alabama

8:30 – 10 a.m. WORKSHOP PROGRAMMINGNCPA Digest, Sponsored by Cardinal Health: A Guide to Improved Pharmacy PracticeSponsored by Cardinal HealthRoom 18 CD, Level 4ACPE # 207-000-14-227-L04-P ACPE # 207-000-14-227-L04-T1.5 contact hours (0.15 CEUs)Activity Type: Application-BasedNumbers and percentages, ratios and formulas—these always tell a story about the condition of your business, but they can be much more powerful in guiding your practice to successful expansion and increased profits. This program will bring you the data that will help you to benchmark your practice along-side your most successful pharmacy peers. Pharmacist and Technician Learning Objectives:• Discuss financial performance trends

in independent community pharmacy in 2013.

• Outline how to utilize pharmacy average data to benchmark individual performance indicators from a community pharmacy.

• Summarize key data to collect to assess pharmacy niche performance.

Speakers: Donna West-Strum, Chair and Associate Professor of Pharmacy Administration, Research Associate Professor, Research Institute of Pharmaceutical Sciences, School of Pharmacy, The University of Mississippi, University, Mississippi; Richard Jackson, PhD, president, Community Pharmacy Consulting, Sarasota, Florida

8:30 – 10 a.m.WORKSHOP PROGRAMMINGHow Not to Be An Audit Target in 2015Room 18 AB , Level 4



ACPE # 207-000-14-229-L04-P ACPE # 207-000-14-229-L04-T1.5 contact hours (0.15 CEUs)Activity Type: Application-BasedThere is a saying that only death and taxes are inevitable, but any pharmacy owner knows you can easily add audits to that as well! In this program you will learn audit triggers and how to avoid them, as well as workflow tips that will help your pharmacy staff keep your business safer from audits. When the worst happens and you are audited, you will know what your rights are, what to do when you are audited, and how to dispute an audit recovery. Pharmacist and Technician Learning Objectives:• Discuss the most common audit

triggers.• Create staff training measures that

will decrease your audit recovery risks.

• Summarize the process of disputing an audit.

Speaker: Mark Jacobs, RPh, Director of PAAS Services, PAAS National, Stoughton, Wisconsin

8:30 – 10 a.m.WORKSHOP PROGRAMMINGMedicare Part D Star Ratings—What They Will Look Like Shining on Long-Term CareRoom 17 AB, Level 4ACPE # 207-000-14-228-L04-P ACPE # 207-000-14-228-L04-T1.5 contact hours (0.15 CEUs)Activity Type: Application-BasedMedicare Part D Star Ratings are the buzz words for the industry this year, but what do they mean for your long-term care practice? This program will bring you insight from a top industry expert who lives the space every day. You will leave ready to make plans for the impact of the stars on your business. Pharmacist and Technician Learning Objectives: • Discuss the impact projected for

Medicare Part D Star Ratings for the

Long-Term Care market.• Summarize pertinent ratings

measures for Long-Term Care pharmacists.

• Describe effective process strategies to address star ratings measures. Carol Sirianni

Speakers: Carol Sirianni, Consultant, Pittsburg, Pennsylvania; John Haugen, PharmD, Merwin LTC Pharmacy, New Brighton, Minnesota

10 – 11:30 a.m.STRATEGIES FOR GROWTH IN SALES AND PROFIT (NON-CE)Technology for Your Long-Term Care Business Now and TomorrowSponsored by AmerisourceBergen Technology Group and Softwriters Room 19 AB, Level 4With all of the moving parts to technology, this briefing will give you a close look at what key LTC systems have today and what is in the planning stages for tomorrow. What interfaces with what and what you need to know to get the best out of your technology. The program will highlight key questions that you need to get answered by any potential vendor before making an investment in future technology.

10 – 10:40 a.m.STRATEGIES FOR GROWTH IN SALES AND PROFIT (NON-CE)Maximizing Front End Profitability Via Best in Class Upper Respiratory Research and InsightsRoom 18 AB, Level 4Hear shopper insights and learn how they can impact plan-o-grams and the execution of a successful upper respiratory OTC section of your pharmacy.

Speakers: Amin Nabli, Vice President of Drug Channel, Reckitt Benckiser; Michael Kozin, Director of Drug Wholesale, Reckitt Benckiser; Erin Galyean, Manager of Training, Reckitt Benckiser

10:45 – 11:30 a.m.Influenza Market Update: The Business and Clinical Implications of the Changing Market and Product PortfolioRoom 18 AB, Level 4With different types of flu vaccine being right for different people, a “one-size-fits-all” strategy is no longer appropriate. Learn which vaccines you should be offering in your pharmacy based on today’s consumer demand.

Speaker: Anne-Marie Dallaire, VaxServe, Scranton, Pennsylvania

10 – 10:40 a.m.STRATEGIES FOR GROWTH IN SALES AND PROFIT (NON-CE)It’s About the Scripts, Not the StripsRoom 18 CD, Level 4Patients with diabetes are very valuable to those pharmacies that are able to meet their needs. This session will shed light on where they are shopping and why.

Speaker: Bruce Taylor, Director of Healthcare Strategy and External Affairs, Roche, Indianapolis, Indiana

10:45 – 11:30 a.m.Grow Your Business with NCPA’s Digital Pharmacist SolutionRoom 18 CD, Level 4Complacency is easy to fall into and difficult to get out of. RxWiki will teach you how to establish and optimize your digital presence as a key method to growing your business. From Google and Bing, to mobile apps and social media, this session will help you become a digital pro.

Speakers: Anysaa Garza, RxWiki, Austin, Texas; Brent Werbeck, RxWiki, Austin, Texas

10 – 10:40 a.m.STRATEGIES FOR GROWTH IN SALES AND PROFIT (NON-CE)Lab Testing Partnership—A Strategic Business Opportunity for Community PharmacyRoom 17 AB, Level 4Today’s consumer driven healthcare presents new opportunities for community

55Daily Programming

pharmacies. Learn how a lab testing partnership can help you attract new patients, improve medication adherence and effectiveness, generate incremental earnings and differentiate your pharmacy

Speakers: John Roehm, CEO, Ulta Lab Tests, Scottsdale, Arizona; John McGovern, Senior Vice President, Ulta Lab Tests, Scottsdale, Arizona

10:45 – 11:30 a.m.Point-of-Care Testing—Expanding Pharmacy’s RoleRoom 17 AB, Level 4Pharmacies are starting to offer their customers and potential customers convenient in-store point-of-care testing for conditions like strep and influenza. Learn what it takes to expand your pharmacy’s services in this growing area of consumer driven healthcare. Speaker: Cheryl Miller, Director, Strategic Operations, Quidel, San Diego, California

10 – 11 a.m.NCPA Nominations Committee MeetingRoom 13B, Level 4

11 a.m. – 12 p.m.NCPA Resolutions Committee MeetingRoom 13B, Level 4

11:30 a.m. – 2:30 p.m.NCPA Trade Exposition (with box lunch)Exhibit Hall 2-5, Level 1

11:30 a.m. – 12:30 p.m.NCPA Foundation Silent AuctionExhibit Hall

11:30 a.m. – 12:30 p.m.COLLEAGUES IN CONSULTATIONSynchronization: Working Through the KinksBack of Exhibit HallReady to launch your very own medication synchronization program? Learn about the potential challenges, how to be prepared for them, and be ready to overcome them!

Speaker: Whitney Cowart, PharmD, Duren’s Health Mart Pharmacy, Waynesboro, Tennessee

11:30 a.m. – 12:30 p.m.COLLEAGUES IN CONSULTATIONLTC ContractingBack of Exhibit HallContracting can be overwhelming, but it is also incredibly important to be confident when facing a new contract. Get tips on how to work with third parties on contracts and ways to make them work in your favor!

Speaker: Richard Cummings, Senior Vice President-Pharmacy Billing, Merwin LTC Pharmacy, New Brighton, Minnesota

11:30 a.m. – 12:30 p.m.COLLEAGUES IN CONSULTATIONIs Your Glass Always Half Full? Inspiring Pharmacy PositivityBack of Exhibit HallLearn why inspiring positivity is job one for pharmacy owners. We all have those days when we are just happy to even have a glass… let alone one that is half full or half empty. But, come what may—day in and day out, inspiring positivity is an essential for achieving the success you and your pharmacy deserve. Join us to learn how some of the most successful pharmacy owners have been able to bring positivity into the lives of their customers, employees and businesses… and ultimately into their own lives.


11:30 a.m. – 12:30 p.m.COLLEAGUES IN CONSULTATIONPharmacy FinancingBack of Exhibit HallThink buying a pharmacy sounds like the right business plan for you? Not sure how it could be possible? This session will cover what to consider when looking at pharmacies to buy and how to go about getting financing for your purchase.

Speaker: Jimmy Neil, General Manager of Pharmacy, Live Oak Bank, Wilmington, North Carolina

11:30 a.m. – 12:30 p.m.COLLEAGUES IN CONSULTATIONPoint of Care Testing Service in the Community PharmacyBack of Exhibit HallIncreasingly, community pharmacies are an important access point for health care delivery. The growing shortage of primary care physicians, the prevalence of community pharmacies, and the availability of pharmacy services outside of regular business hours have led to innovative collaborations between pharmacies and primary care physicians. Partnerships formed around point-of-care (POC) testing and treatment of infectious disease (influenza, Group A streptococcus pharyngitis) provide not only improved patient care and outcomes, but also a sustainable pharmacy-based service. Although this emerging practice area is filled with opportunities, there are also unique challenges with POC testing that pharmacists may presently be ill-equipped to solve. This session will discuss existing POC testing programs and describe the tools and training needed to develop a sustainable service.

Speaker: Donald G. Klepser PhD, MBA, and Allison Dering-Anderson PharmD, University of Nebraska College of Pharmacy, Omaha, Nebraska

11:30 a.m. – 12:30 p.m.COLLEAGUES IN CONSULTATIONWomen’s HealthBack of Exhibit HallThere are a variety of ways to cater to the women in your local community, including infertility medications and injection services. We’ll discuss some of the many products and services available that target women’s health.

Speaker: Michael Kim, PharmD, President, Grubb’s Care Pharmacy, Washington, D.C.


11:30 a.m. – 12:30 p.m.COLLEAGUES IN CONSULTATIONAlternative Options to the 340B ProgramBack of Exhibit Hall

What about the independent pharmacy that is not located close to or for some reason is unable to or does not wish to contract with one of the 14 different types of 340B entities? Can that independent pharmacy benefit from new opportunities to serve the underinsured/uninsured patients, receive reasonable dispensing fees, and partner with physicians and other health-system professionals to provide comprehensive services and get involved with patient safety initiatives? Come hear about answers to these questions and more.

Speaker: Tony Palmer, RPh, DBA, Dallas, Texas

11:30 a.m. – 12:30 p.m.COLLEAGUES IN CONSULTATIONHome Infusion: A Golden Opportunity for PharmacistsBack of Exhibit HallIn this roundtable we will discuss the opportunities for pharmacy owners to diversify and expand their service offerings and revenue streams. An article titled “Home Infusion: A Golden Opportunity for Pharmacists” published in Specialty Pharmacy Times in February 2013 will serve as our road map for the discussion, and we will dive in to questions related to the business opportunity in home infusion, how to start up a home infusion service line, how to thrive as a home infusion pharmacy, and how home infusion compliments other community pharmacy service lines.

Speaker: Logan Davis, PharmD, MBA; Co-Owner of Druid City Vital Care and Director of Franchise Development at Vital Care, Inc., Meridian, Mississippi

11:30 a.m. – 12:30 p.m.COLLEAGUES IN CONSULTATION340B Best Practices: A Collaboration Between NCPA and SNHPABack of Exhibit HallNCPA recently produced a “best practices” guide on 340B and contract pharmacy relationships. Through a collaborative partnership with Safety Net Hospitals for Pharmaceutical Access (SNHPA), the two organizations work together to support pharmacies who participate in 340B. This session will focus on the development and importance of the guide, in addition to a contract pharmacy affiliate program designed to provide real-time information on 340B. We’ll focus on the business model, operational and compliance details of the 340B program that are crucial to community pharmacies’ success in this space.

Speaker: Lisa Scholz, PharmD, MBA, Chief Operating Officer/Chief Pharmacy Officer, Safety Net Hospitals for Pharmaceutical Access (SNHPA), Washington, D.C.

2:45 – 4:15 p.m.WORKSHOP PROGRAMMINGBusiness Building: Finding and Delivering the Perfect Package for the LTC FacilityRoom 19 AB, Level 4ACPE # 207-000-14-233-L04-P ACPE # 207-000-14-233-L04-T1.5 contact hours (0.15 CEUs)Activity Type: Application-BasedYour business can deliver the services that you think a facility may want, but if that does not agree with the facility’s business checklist, you can still miss out on the business opportunity. Discovering what a facility wants from their LTC pharmacy provider is the first step to building a facility proposal and successful and profitable relationship. This program will look at the issues from both sides, the pharmacy and the facility, to build on best practices from successful peers and industry insiders. Pharmacist and Technician Learning Objectives:• Discuss successful methods to open

a dialog with facility directors about

your pharmacy services.• Explain key benefits that the

pharmacy can provide the long-term care facility to give you the contracting edge.

• Summarize good process to follow in submitting a proposal to a new facility.

Speakers: Jim Moncrief, Chairman, Advanced Pharmacy, Houston, Texas; Amy Mayes, Director of Account Management, Advanced Pharmacy, Keller, Texas; Monnie Williams, Brentwood Skilled Nursing and Rehabilitation, Dallas, Texas; James Martin, Advanced Pharmacy, Grapeland, Texas

2:45 – 4:15 p.m.WORKSHOP PROGRAMMINGe-Marketing and the Power of the Patient EmailsRoom 18 CD, Level 4ACPE # 207-000-14-234-L04-P ACPE # 207-000-14-234-L04-T1.5 contact hours (0.15 CEUs)Activity Type: Application-BasedAre you collecting patient emails in your pharmacy? What are you doing with them? Having patient emails at your fingertips can be a powerful means of communicating with your customers and improving your pharmacy’s relationship with the community. Pharmacy peers will share with you what e-marketing tactics work in their stores, including Yelp reviews, and Google places and analytics, and will share how they collect emails, the initial barriers they experienced, and programs they have initiated with these emails including newsletters, loyalty reward programs, and even marketing to doctors. Pharmacist and Technician Learning Objectives:• Explain the benefits to utilizing patient

emails for marketing and challenges in gathering emails from patients.

• Devise marketing tactics that may work in your patient environment.

• Discuss how emails can be used to reach beyond the patient to the prescribers in your market.


Speakers: Kayla Livingston, Senior Project Specialist, Preckshot Professional Pharmacy, Peoria Geights, Illinois; David Kirk, APR, President, The PR Guy, Chandler, Arizona

2:45 – 4:15 p.m.WORKSHOP PROGRAMMINGBusiness Opportunities: Expanding into a Successful Nutrition Niche in Your PharmacyRoom 18 AB, Level 4ACPE # 207-000-14-235-L04-P ACPE # 207-000-14-235-L04-T1.5 contact hours (0.15 CEUs)Activity Type: Application-BasedNutrition is one of the fastest growing health care niches. It is profitable, non-insurance, and an area of natural expansion for the community pharmacy. Your patients need a health care professional they can trust for counseling to help them sort through the barrage of information they get daily on supplements and how they react/interact with their medications. This program will bring you insights from a successful pharmacy practitioner and how they introduced nutrition to their practice. Pharmacist and Technician Learning Objectives:• Discuss methods to evaluate your

market for the viability of a nutrition niche.

• Create a marketing plan to introduce your nutrition niche to your patients and community.

• Summarize examples of cross-selling opportunities with prescriptions and supplements/nutritionals.

Speaker: Jennifer Hughes, PharmD, Greenwood Drug, Inc., Waterloo, Iowa

2:45 – 4:15 p.m.WORKSHOP PROGRAMMINGOne Size Does Not Fit All: Inventory Management Guide for Front Ends of All Shapes and SizesRoom 17 AB, Level 4ACPE # 207-000-14-232-L04-P ACPE # 207-000-14-232-L04-T1.5 contact hours (0.15 CEUs)Activity Type: Application-Based

Each pharmacy is different: different patient base, different neighborhood, and all different sizes and shapes. What may be great for a 3,000-sq. foot store is unusable for a smaller apothecary. This session will cover the basics of the front end for a variety of sizes, what makes sense, and how to use information from your neighborhood to create a compelling product mix that sets you apart. It will also focus on inventory management pearls that teach you how to keep the right product mix at the right price specifically for your pharmacy business and its patients. Pharmacist and Technician Learning Objectives: • Discuss how to use the demographics

of your community to tailor your front-end merchandise mix.

• Explain key product categories for your pharmacy and the appropriate department sizes for your pharmacy size.

• Summarize square footage options for community pharmacy niches and how to implement and market a new niche.

Speaker: Gabe Trahan, Senior Director of Store Operations and Marketing, NCPA, Burlington, Vermont

5:30 – 7 p.m.NCPA LTC Division Networking ReceptionPool Deck, Austin Hilton

5:30 – 7 p.m.NCPA PAC ReceptionSalon AB—4th Floor, Austin Hilton

7 – 10 p.m.NCPA Closing Night PartyAustin Grand Ballroom & Foyer— 6th Floor, Austin Hilton

Dinner served from 7 – 8:15 p.m.Show/concert 8:30 – 9:45 p.m.Kick back your heels (or cowboy boots) with classic country singer Mark Chestnutt at the closing night party! The owner of 14 No. 1 hits, 23 top 10 singles,

four platinum albums, and five gold records, Mark Chestnutt will have you rocking to his heart-felt songs.

WEDNESDAY, OCTOBER 22, 20147 – 7:45 a.m.Continental Breakfast Salon J Foyer- 6th Floor, Austin Hilton

7:45 – 9:45 a.m.NCPA House of DelegatesSalon J- 6th Floor, Austin Hilton(See agenda on page 20)ACPE # 207-000-14-240-L04-PACPE # 207-000-14-240-L04-T5.0 contact hours (0.5 CEUs)Activity Type: Application-Based

10 a.m. – 4 p.m.Networking for High-Performance PharmaciesSponsored by Ateb, Cardinal Health, Emdeon, EPIC, Good Neighbor Pharmacy, H.D. Smith, McKesson, Parata, Pioneer RX, and Prescribe WellnessSalon B, 4th Floor, Austin HiltonThe networks of tomorrow are forming today. Medicare, Medicaid, and private payers are looking for pharmacies that meet new quality standards and achieve demonstrated results. NCPA has gathered a “Who’s Who” of payers and pharmacies who are rethinking pharmacy and changing the landscape. This post-convention program is your opportunity to interact directly with these leaders and prepare your pharmacy for what’s coming. Speakers: David Pope, Creative Pharmacist; Charlene Frizzera and Jeremy Brown, CF Health Advisors; Gloria Sachdev, Purdue University; Chris Chan, Inland Empire Health Plan; Doug Stephens, CVS/Caremark; Becky Snead, NASPA; Troy Trygstad, CCNC; Joe Moose, Moose Compounding Pharmacy; Bhavesh Modi, Healthfirst; Brad Tice, Cardinal Health; Jay Williams, Pharmacy Directions; Tripp Logan, Logan & Seiler, Inc


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/ALERT 814Contact: Dave LeydenPhone: (866) 689-3984Email: [email protected]: www.alertmarketing.comWe are a premiere full-service health-care communications company provid-ing information and education pro-grams to health care professionals. Our programs include mail, email, faxing, education, and editorial programs.

AACURA PHARMACEUTICALS, INC.*

1154Contact: Brad RivetPhone: (770) 846-5960 Email: [email protected] Website: www.nexafed.comNexafed® meth-resistant PSE products deliver congestion relief your patients expect, while significantly deterring meth production. Keep your business out of the meth business. Recommend Nexafed.

ALEVA NATURALS 1251Contact: Vanessa PrestanizziPhone: (800) 373-5383Email: [email protected]: www.alevanaturals.comAleva Naturals is an all natural, plant based, certified vegan skin care line for babies and moms. Our product line consists of creams, lotions, washes and wipes where no two products are alike and each serve their own purpose.

ALMASED USA, INC.* 404Contact: Bettelynn BravoPhone: (727) 867-4444Email: [email protected]: www.almased.comAlmased is made from non-GMO soy, yogurt, and honey in a unique fermen-tation process. It is gluten-free and dia-betic friendly and helps burn fat while retaining muscle.

AMERICAN COLLEGE OF APOTHECARIES 719Contact: Dana EastonPhone: (901) 383-8119Email: [email protected]: www.acainfo.orgThe American College of Apothecaries is a non-profit international pharmacy organization dedicated to the advance-ment of a professional pharmacy prac-tice model through entrepreneurship and monitoring.

AMERICAN HEALTHCARE CAPITAL* 1441Contact: Jan BustamantePhone: (310) 437-4404Email: [email protected]: www.americanhealthcarecapital.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

AMERICAN PHARMACIES* 312Contact: Ryan GevaraPhone: (956) 245-7971Email: [email protected]: www.aprx.orgAttendees are invited to meet with representatives from this organization to discuss its products and services.

AMERICAN PHARMACYCOOPERATIVE, INC. (APCI)* 1216Contact: Paul BrunoPhone: (205) 277-1080Email: [email protected]: www.apcinet.comAmerican Pharmacy Cooperative, Inc (APCI) is a group purchasing organiza-tion established to protect and promote the interest of independent pharmacies by offering exceptional services and programs.

AMERISOURCEBERGEN* 1125Contact: Sandra Upsher-NixonPhone: (610) 727-7000Email: [email protected]: www.amerisourcebergen.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

AMISH ORIGINS 1250Contact: Jerry Doer Phone: (307) 347-9527Email: [email protected] Website: www.amishorigins.com Amish Origins deep penetrating pain relief ointment or cream utilizes a natu-ral essential oil formula proven effective for over 70 years.

*DENOTES NCPA CORPORATE MEMBER

AS OF 9/11/2014


ANDA INC.* 613Contact: Amy CentrellaPhone: (954) 217-4517Email: [email protected] Website: www.andanet.comAnda, Inc., a division of Actavis (NYSE: ACT), is a leading national distributor of pharmaceutical and specialty products to independent pharmacies. Visit us at booth #613.

ANX.EBUSINESS 1056Contact: Chad LeedyPhone: (512) 289-1277Email: [email protected]: www.anx.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

ASHGROVE MARKETING* 626Contact: Kelli MonahanPhone: (248) 946-8764Email: [email protected]: www.ashgrovemarketing.comAshgrove Marketing is highly sprecial-ized marketing firm producing over 10 million calendars per year. We’ve also launched our NCPA promotional products program this year designing everything from apparel to hard goods and more!

ATEB, INC.* 1048Contact: Tammy BarhamPhone: (919) 882-4977Email: [email protected]: www.ateb.comAteb’s Patient Management Solutions improve adherence: Medication Syn-chronization and Comprehensive Patient Care Programs assist pharmacy through patient interventions; Outbound Noti-fications; Refill Reminders; Pharmacy Line IVR.

ATTIX PHARMACEUTICALS* 1139Contact: Maria DominguezPhone: (416) 594-1881Email: [email protected]: www.attixpharmaceuticals.comAttix Pharmaceuticals is a premier North American FDA-registered supplier of high quality Active Pharmaceutical Ingredients.

AUBURN PHARMACEUTICAL* 1320Contact: Lisa RossiPhone: (800) 222-5609 ext. 225Email: [email protected]: www.auburngenerics.comAuburn stocks over 3,500 generics; RX OTC,C2-5. All direct from manufacturer. No contracts. Personalized service. Flex-ible ordering through account manag-ers, online, CSOS, Surecost, EDI.

BBANKERS HEALTHCARE GROUP, INC.* 1121Contact: Max Frangione Phone: (315) 558-6032Email: [email protected] Website: bhg-inc.com Bankers Healthcare Group is commit-ted to providing hassle-free financ-ing to doctors, allowing them to remain focused on delivering high-quality care. BHG has provided more than $1 billion in funding to thousands of health care professionals nationwide.

BAYER HEALTHCARE PHARMACEUTICALS* 1025Website: www.bayer.comBayer HealthCare is one of the world’s leading, innovative companies in the health care and medical products industry, and combines the activities of Animal Health, Consumer Care, Medical Care, and Pharmaceuticals divisions.

BD* 402Contact: Adrienne McCarronPhone: (201) 847-4364Email: [email protected]: www.bd.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

BELLCO GENERICS* 1124Contact: Jeff Herman Phone: (631) 789-6816Email: [email protected] Website: www.bellcoonline.comBellco Generics is a leading national distributor, supplying a full line of generic and brand pharmaceuticals. Our National Telesales Team provides timely generic drug pricing and product information on a daily basis.

BERRY PLASTICS CORPORATION 1221Contact: Shannon GravesPhone: (731) 935-1385 Email: [email protected]: www.berryplastics.comWe manufacturer a complete line of con-tainers and closures for proper dispens-ing of medications, plus a full assortment of Rx equipment (graduates, mortars, pestles, etc.) for use in pharmacy.

BEST COMPUTER SYSTEMS 831Contact: Vikas DesaiPhone: (630) 893-9210Email: [email protected]: www.bestrx.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

BIONIX HEALTH AT HOME 1041Contact: Paul CzerniakowskiPhone: (419) 727-8421Email: [email protected]: www.bionixathome.comOTC division of Bionix, a manufacturer of innovative medical products for 30 years. Health at Home now grants pa-tients access to these exclusive medical products without a prescription! Doctors don’t just recommend our products…They use them!


BIO-OIL 1220Contact: Kayleigh Westerfield Phone: (949) 297-9032Email: [email protected] Website: www.bio-oilusa.comBio-Oil is a specialist skincare product that helps improve the appearance of scars, stretch marks, uneven skin tone, and dehydrated skin.

BOARD OF CERTIFICATION/ACCREDITATION (BOC) 306Contact: Lisa BondPhone: (410) 581-6222Email: [email protected]: www.bocusa.orgBOC has been offering highly-valued credentials to the DME POS community for 30 years.

BOEHRINGER INGELHEIM* 1316Phone: (203) 798-9988Website: us.boehringer-ingelheim.comBoehringer Ingelheim Pharmaceuticals, Inc. welcomes you to the NCPA Annual Convention and is pleased to discuss with you the latest clinical information on our products.

BOIRON* 1015Contact: Christophe MervillePhone: (610) 325-7464Email: [email protected]: www.boironusa.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

BUY-SELLAPHARMACY.COM* 1006Contact: Tony DeNicolaPhone: (860) 868-1491 Email: [email protected]: www.buy-sellapharmacy.com Buy-sellapharmacy.com functions as evaluators, appraisers, and advisors to the world of independent community pharmacy buyers and sellers. Utilizing 21st century technology tools and so-phisticated financial modeling capabili-ties, we help buyers and sellers enter into a fair and equitable transaction.

CCAM COMMERCE SOLUTIONS* 303Contact: Ho Young HungPhone: (718) 351-2000Website: www.camcommerce.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

CAPS* 1330Contact: Paul Bruno Phone: (205) 277-1080Email: [email protected]: www.apcinet.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

CARDINAL HEALTH* 1007Contact: Caroline SerdinakPhone: (614) 757-5000Email:[email protected]: www.cardinalhealth.comHeadquartered in Dublin, Ohio, Cardinal Health, Inc. is a $108 billion health care services company that improves the cost-effectiveness of health care. Visit www.cardinalhealth.com

CAREPOINT, INC.* 1326Contact: Christina VitaglianoPhone: (843) 853-6999Email: [email protected]: www.carepoint.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

CDC OFFICE ON SMOKING & HEALTH 220Contact: Richard Allen Phone: (770) 488-5256Email: [email protected]: www.cdc.gov/tobaccoAttendees are invited to meet with representatives from this organization to discuss its products and services.

CENTER COURT 824Contact: Mike Allen Phone: (574) 273-8985Email: [email protected] Attendees are invited to meet with representatives from this organization to discuss its products and services.

CENTER FOR PHARMACYPRACTICE ACCREDITATION 326Contact: Erin EngsbergPhone: (608) 290-0723Email: eengsberg@ pharmacypracticeaccredit.orgWebsite: www.pharmacypracticeaccredit.org The Center for Pharmacy Practice Accredita-tion (CPPA) is a partnership established by the American Pharmacists Associa-tion (APhA), the National Association of Boards of Pharmacy (NABP), and the American Society of Health-System Pharmacists (ASHP) to develop pharma-cy practice standards and oversee ac-creditation of pharmacy practice sites.

CENTOR* 1014Contact: Laurie BarbanoPhone: (567) 336-8525 Email: [email protected]: www.centorrx.comAs the industry leader in prescription packaging for over 100 years, the busi-ness formerly known as Rexam Pre-scription Products, Inc. has changed its name to Centor.

CHAIN DRUG MARKETINGASSOCIATION 1244Contact: Judy AspinallPhone: (248) 465-0662Email: [email protected]: www.chaindrug.comCDMA serves pharmacies by providing a profitable quality choice private brand program, as well as front end health and beauty, general merchandise and consumables.


CHATTEM–A SANOFI COMPANY 1114Contact: Dawn WillPhone: (800) 981-2491Email: [email protected]: www.sanofi.comChattem, Inc. is part of the Sanofi-Aven-tis Group. Sanofi-Aventis US is an affili-ate of Sanofi-Aventis, a leading global pharmaceutical company that discovers, develops and distributes therapeutic so-lutions to improve the lives of everyone.

COMPLIANT PHARMACY ALLIANCE* 603Contact: Jay Blackburn Phone: (608) 873-4440Email: [email protected] Website: www.compliantrx.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

THE COMPLIANCE TEAM* 717Contact: Roy DunningPhone: (215) 654-9110Email: [email protected]: www.thecomplianceteam.orgCelebrating 20-years promoting healthcare delivery excellence, The Compliance Team is the only woman-owned, Medicare-deemed, accreditation organization offering industry leading simplified Exemplary Provider® commu-nity pharmacy accreditation.

COMPUTERIZED SCREENING* 1507Contact: Charles BluthPhone: (775) 359-1191Email: [email protected]:www.computerizedscreening.comAttendees are invited to meet with rep-resentatives from this organization to discuss its products and services.

COMPUTER-RX* 1136Contact: Natalie Yandell Phone: (800) 647-5288 ext. 1218Email: [email protected]: www.winrx.netWritten by pharmacist for pharmacist. Computer-Rx provides proven pharmacy management software and a powerful point of sale that promotes growth and efficiency in your retail pharmacy.

CUTIS PHARMA* 827Contact: Jim NaglePhone: (781) 935-8141Email: [email protected]: www.cutispharma.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

DDR. COMFORT/ BELL–HORN, DJO PROFESSIONAL RETAIL* 618Contact: Judi Taylor Phone: (423) 305-1793Email: [email protected]: www.drcomfort.comDr. Comfort/Bell–Horn, DJO Professional Retail: Providing quality, service, and innovation—meeting the needs of both you and the patient in today’s changing environment.

DR. FUJI / ACIGI RELAXATION 1349Contact: Lorraine YeungPhone: (510) 651-9088Email: [email protected]: www.drfuji.comFujiiryoki USA, the King of Medical Massage Chairs, has your best interest in mind and guarantees an experience that will transcend you into a tranquil state and also promotes a balanced and healthy lifestyle.

DATARITHM LLC.* 936Contact: Dan SullivanPhone: (877) 273-5112Email: [email protected]: www.datarithm.coDatarithm-Inventory Controlled

DATA RX MANAGEMENT, INC.* 221Contact: James Donathan Phone: (817) 475-9662Email: [email protected] Website: www.data-rx.comData Rx Management is a health care service company providing switch-ing and auxiliary pharmacy services, including transparent pharmacy benefit management solutions.

DERMALOGIX PARTNERS INC. 207Contact: Scott Ordway Phone: (207) 883-4103Email: [email protected] Website: www.dermalogix.com Attendees are invited to meet with representatives from this organization to discuss its products and services.

DESIGNER GREETINGS* 1130Contact: Lou CerritelliPhone: (732) 662-6727 Email: [email protected]: www.designergreetings.comAs an award-winning, family-owned company, Designer Greetings takes pride in producing over 21,000 high quality every day and seasonal greeting cards. Complete gift wrap program, too.

DIASEND, INC. 1141Contact: Matt Valin Phone: (312) 952-8195Email: [email protected] Website: www.diasend.com Diasend is a stand-alone system that uploads data from most glucose meters and insulin pumps, and displays the data in one reporting format at www.diasend.com.


DOUGLAS LABORATORIES, INC.* 1317Contact: Customer Service Phone: (800) 245-4440Email: [email protected]: www.douglaslabs.comTRUST. IN NUTRITIONAL HEALTH. Trust Douglas laboratories for best-in-class, science-based dietary supplements manufactured exclusively for health care professionals. You trust Douglas Laboratories. Your patients trust you.

DRYCORP, LLC 1248Contact: Corey HeimPhone: (910) 791-0009Website: www.drycorp.comDryPro is a rubber sleeve that fits over casts, bandages, PICC lines, and prosthetics to offer 100% waterproof protection. Its vacuum seal assures that a cast or bandage will stay clean and dry, even when submerged in water.

EECR SOFTWARE CORPORATION* 1120Contact: Caroline CatoePhone: (828) 265-2907 Email: [email protected]: www.ecrs.comECRS offers a complete pharmacy point-of-sale solution.

EISAI, INC.* 406Contact: Sean SpearsPhone: (732) 463-7266Email: [email protected]: www.eisai.comEisai Inc. is a U.S. pharmaceutical subsidiary of Eisai Co., Ltd., a research-based human health care (hhc) com-pany that discovers, develops, and markets products throughout the world.

EMDEON* 1217Contact: Cathy PhilipskiPhone: (817) 887-0501Email: [email protected]: www.emdeon.comEmdeon is a leading provider of third party claims management and analysis services, specialized processing servic-es, and electronic prescribing services to the retail pharmacy industry.

EMERSON ECOLOGICS 302Contact: Christine DeLong Phone: (603) 656-9797Email: [email protected] Website: www.emersonecologics.com Attendees are invited to meet with representatives from this organization to discuss its products and services.

ESSENTIAL FORMULAS INCORPORATED 1242Contact: William SchoorPhone: (972) 255-3918Email: [email protected]: www.essentialformulas.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

FFAGRON* 1117Contact: Andrew MartinPhone: (651) 389-0888Email: [email protected]: www.fagron.usAttendees are invited to meet with representatives from this organization to discuss its products and services.

FDA/CDER 1050Contact: Michael LedleyPhone: (301) 796-3107Email: [email protected]: www.fda.govThe FDA’s Center for Drug Evaluation and Research (CDER) makes sure that safe and effective drugs are available to improve the health of the American people. CDER ensures that prescrip-tion and over-the-counter drugs, both brand name and generic, work correctly and that the health benefits outweigh known risks.

FIREKING SECURITY GROUP 318Contact: George Michel Phone: (800) 342-3033Email: [email protected]: www.corporatesafe.comOur Rx line of safes provide secure stor-age for narcotics and Class II medica-tions within a pharmacy to help deter robbery, burglary, and internal theft.

FIRST DATABANK 725Contact: Phil Lettrich Phone: (650) 588-5454Email: [email protected]: www.fdbhealth.comFDB (First Databank) provides drug knowledge that helps health care professionals make precise medication-related decisions. FDB enables our developer partners to deliver actionable solutions that improve patient safety and health care outcomes.

FIRST FINANCIAL BANK* 1142Contact: Drew HegiPhone: (601) 594-6237Email: [email protected]: www.ffb1.comFirst Financial Bank makes pharmacy loans for store acquisition, start-up, refinance, and working capital. Spe-cializing in independent pharmacy, we understand the financial needs of a community pharmacist.


FLAVORX, INC.* 1029Contact: Chris Cielewich Phone: (443) 276-7828Email: [email protected] Website: www.flavorx.comPersonalize the taste of your guests’ medicine to improve the retail experi-ence and guest satisfaction.

FORMULA 3 MARKETING 1256Contact: Dan McDearmidPhone: (772) 919-1017Email: [email protected]: www.formula3marketing.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

FRANKLIN EYEWEAR 1249Contact: Al UnderwoodPhone: (877) 766-0321Email: [email protected]: www.franklineyewear.comFranklin Eyewear® offers the indepen-dent pharmacy an attractive and effec-tive eyewear program competitive with the major chain stores. With a retail of $6.99 for reading and sunglasses, $9.99 for SunReaders, and our color coding system, you’ll find our program an asset to your store!

FREEDOM PHARMACEUTICALS* 1336Contact: Curtis ColePhone: (918) 615-6228Email: [email protected]: www.freedomrxinc.comFreedom Pharmaceuticals specializes in the custom wholesale distribution of premium compounding chemicals—APIs, excipients, and pre-made bases—to independent compounding pharmacies throughout the United States.

GGENETCO, INC. 1118Contact: Howard PriderPhone: (631) 585-1000Email: [email protected]: www.genetcoinc.comGenetco, Inc. a full-line generic phar-maceutical distributor, specializes in supplying retail, chain & long-term care pharmacies, with all of their generic pharmaceutical needs.

GENSCO LABORATORIES 702Contact: Michael Butler Phone: (855) 743-6726Email: [email protected]: www.genscolabs.com Gensco Laboratories is an innovator in pharmaceutical products and the development of patented drug deliv-ery systems. As a health care partner, the company is in continual pursuit of novel and effective therapies that improve health. Gensco Laboratories is a FDA regulated and licensed phar-maceutical manufacturer dedicated to developing “Next Generation” solutions in health care.

GENSOURCE* 509Contact: Elaine PolizziPhone: (312) 508-4330Email: [email protected]: www.gensourcerx.comGenSource RX is a niche wholesaler that provides quality generics at prices that will save you money.

GERIMED, INC.* 920Contact: Susan RhodusPhone: (502) 423-0351Email: [email protected]: www.gerimedgso.comGeriMed/IVMed/RxMed are group pur-chasing organizations offering services to independent long-term care, home in-fusion, and community retail pharmacies throughout the country. We were built by pharmacists to meet independent phar-macist business and clinical needs.

GLADSON DESIGN GROUP* 1511 Contact: Robert MayslakPhone: (630) 435-2248Email: [email protected]: www.gladsondesigngroup.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

GOLD PROMOTIONS 1057Contact: Ray SobotkaPhone: (614) 876-7354 Email: [email protected]: www.goldpromotions.comFine jewelry, fine watches, coin, dia-monds, gems, gold, and investment coins.

GUARANTEED RETURNS 324Contact: Robert SchaltenbrandPhone: (631) 689-0191Email: [email protected]: www.guaranteedreturns.comGuaranteed Returns (1.800.473.2138 or www.guaranteedreturns.com) is dedi-cated to making pharmaceutical returns as simple as possible for customers while attaining the maximum amount of credits.

HH&H WHOLESALE SERVICES INC. 202Contact: Dave GulasPhone: (800) 995-5750Email: [email protected]: www.hhwholesale.com H&H Wholesale services thousands of independent pharmacies nationwide with substanial savings on a huge selection of generic pharmaceuticals, diabetic supplies, and much more!


HAMACHER RESOURCE GROUP* 304Contact: Tom BoyerPhone: (414) 431-5314Email: [email protected]: www.hamacher.comHamacher Resource Group, Inc. (HRG) is a research, marketing, and category management firm specializing in con-sumer health care at retail and serving manufacturers, health care distributors, retailers, technology partners, and other organizations. www.hamacher.com

HARMONYX* 1145Contact: Todd Poley Phone: (888) 321-2113Email: [email protected]: www.harmonyxdiagnostics.comHarmonyx is a pharmacogenomics com-pany that provides a platform for phar-macists to educate and test patients for their specific prescription medications to ensure they are receiving the therapy they need and deserve. Remember, one pill doesn’t fit all.

H.D. SMITH* 1325Contact: Melissa CampbellPhone: (217) 747-8154Email: [email protected]: www.hdsmith.comThe largest privately-held national wholesaler providing a complete line of health care products and business solutions for retail, institutional, and long-term care pharmacies.

HEALTH BUSINESS SYSTEMS INC* 1111Contact: Scott McCluskyPhone: (800) 444-1427Email: [email protected]: www.hbsrx.comThe smart choice in pharmacy software! For nearly 30 years, HBS’ products and services have been providing the retail pharmacy (independent and chain), in-stitutional/nursing home pharmacy, and mail order/central fill pharmacy environ-ments with state-of-the art solutions to help run their business efficiently, while maximizing your bottom line.

HEALTH ENGINEERING SYSTEMS 308Contact: Jennifer JenkinsPhone: (405) 329-6810Email: [email protected]: www.hescorp.netHES specializes in distribution and servic-ing of Unguator EMPs. Unguators are dis-tributed to compounding pharmacies via our Distribution Partners. Also specializing in Pharmacy & Compounding software.

HEALTHSOURCE DISTRIBUTORS 316Contact: Marc LobPhone: (410) 683-1113Email: [email protected]: www.healthsourcedist.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

HPSO 1152Contact: Laura WilliamsPhone: (215) 293-1116Email: [email protected]: www.hpso.comFor over 20 years, Healthcare Provid-ers Service Organization (HPSO) has specialized in providing professional liability insurance to pharmacies and individual pharmacists.

HUMCO* 612Contact: Alan FykePhone: (512) 557-1308Email: [email protected]: www.humco.comHumco Compounding—cGMP, FDA-registered manufacturer that brings innovative ideas to the market to help compounding pharmacists improve pa-tient outcomes, reduce costs, and save preparation time.

HYGEN PHARMACEUTICALS* 931Contact: Cory QuinnPhone: (877) 630-9198Email: [email protected]: www.hygenpharma.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

IIDEATION INC. 1257Contact: Tim ShannonPhone: (734) 761-4360Email: [email protected]: www.ideationgifts.comIdeation is a marketing company who works with pharmacies to increase business to their front end with the use of customized gift catalogs and custom-er loyalty programs.

IMEDICARE* 1210Contact: Flaviu SimihaionPhone: (800) 817-6526Email: [email protected]: www.imedicare.comThe #1 Part-D consultation program in over 1,500 pharmacies! Import a patient’s profile, generate plan compari-sons, and change PartD plans in less than one minute!

IMPAX PHARMACEUTICALS 818Contact: Italo PennellaPhone: (480) 219-9989Email: [email protected]: www.impax.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

INCREDIWEAR 945Contact: Patrick GramsPhone: (530) 345-5808Email: [email protected]: www.incrediwear.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

INDEPENDENT PHARMACY COOPERATIVE* 525Phone: (800) 755-1531Website: www.ipcrx.comIPC, the nations’ largest independent pharmacy group purchasing organiza-tion, provides access to all products, services, and solutions to ensure the competitive success of our members.


INFINITE THERAPEUTICS 1237Contact: Sandy SmithPhone: (603) 347-6006Email: [email protected]: www.infinitymassagechairs.comThe Infinity IT-8800, COMPARABLE TO THE INADA*tm for 1/2 the price, offers a state of the art customized targeted massage, lumbar heat, endless luxury, ULTIMATE MASSAGE!

INNOVATION* 208Contact: Amanda SwaseyPhone: (607) 352-2134Email: [email protected]: www.innovat.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

INNOVATIX, LLC* 307Contact: Kim GarzaPhone: (888) 258-3273Email: [email protected]: www.innovatix.comInnovatix, LLC is a full-service group purchasing organization that services alternate site providers throughout the U.S. For more information, go to inno-vatix.com or call toll free 888-258-3273.

INSIDE PHARMACY 1055Contact: Christine GodinPhone: (732) 992-1880Email: [email protected]: www.insidepharmacyonline.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

INTEGRA, INC. 928Contact: Jim McDonaldPhone: (866) 257-4279Email: [email protected]: www.integragroup.comIntegra is the industry’s leading provider of pharmacy software solutions includ-ing DocuTrack, DeliveryTrack, Loigx, and Nextra. For more details, visit www.integragroup.com, email [email protected], or call (866) 257-4279.

INTEGRAL SOLUTIONS GROUP 1017Contact: Kathy Allison Phone: (800) 235-0767 ext. 4281Email: [email protected]: www.integralsupplies.com Integral Solutions Group is a distributor of forms, labels, and various supplies to pharmacies, assisted living facilites, nursing homes, hospitals, and govern-ment entities.

INTERNATIONAL ACADEMY OF COMPOUNDING PHARMACISTS 721Contact: Macy Pruitt Phone: (281) 933-8400Email: [email protected] Website: www.iacprx.orgInternational Academy of Compound-ing Pharmacists represents more than 3,600 pharmacists, technicians, and students specializing in pharmacy com-pounding. Visit www.iacprx.org to find a compounding pharmacist.

JJOHNSON & JOHNSON HEALTHCARE SYSTEMS* 1225Contact: Mary Ann GengoPhone: (908) 218-7551Email: [email protected]: www.jjhcs.comJohnson & Johnson Health Care Systems, Inc. (JJHCS) provides contracting, supply chain and business services to customers of Johnson & Johnson companies

KKAPPA PSI PHARMACEUTICAL FRATERNITY 1353Contact: Johnny PorterPhone: (972) 479-1879Email: [email protected]: www.kappapsi.orgEstablished in 1879, Kappa Psi is the oldest and largest pharmacy fraternity in the world. Second largest student or-ganization on all Colleges of Pharmacy campuses.

KEYCENTRIX* 713Contact: Jennifer CaughronPhone: (316) 262-2231Email: [email protected]: www.keycentrix.comKeyCentrix™ is dedicated to the phar-macy industry by offering best-in-class technology, thought leadership, world-class solutions consulting, and hands-on support.

KIRBY LESTER* 325Contact: Mike StotzPhone: (847) 984-0320 Email: [email protected]: www.kirbylester.comFull line of affordable pharmacy automa-tion. Systems include simple tablet coun-ters, error-preventing software, inven-tory tools, and compact robotics. Serving independent pharmacies since 1971.

KONSYL PHARMACEUTICALS, INC. 1239Contact: Kim VaccariPhone: (410) 822-5192Email: [email protected] Pharmaceuticals Inc., has been providing Konsyl Fiber supplements for over 75 years. Konsyl Original is the #1 doctor-recommended, all natural psyl-lium fiber supplement.

LLAGNIAPPE PHARMACY SERVICES (LPS)* 1425Contact: Clarence LeaPhone: (817) 531-8992Email: [email protected] are invited to meet with representatives from this organization to discuss its products and services.


LDM GROUP* 907Contact: Kimberly KossPhone: (314) 757-3887Email: [email protected]: www.ldmgrp.comLDM Group is a health care communica-tions company that connects, prescrib-ers, pharmacists, and patients to im-prove health outcomes through targeted communications.

LETCO MEDICAL* 1031Contact: Ken ElliottPhone: (734) 843-4687Email: [email protected]: www.letcomedical.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

LIBERTY SOFTWARE* 524Contact: Jeremy ManchesterPhone: (800) 480-9603Email:[email protected]: www.libertysoftware.comLiberty Software provides pharmacy management solutions that help retail pharmacies enhance customer service, improve profitability, and increase pa-tient safety.

LIFESCAN 826Contact: Ron Larson Phone: (609) 970-0786Email: [email protected]: www.lifescan.comLifeScan, Inc., a Johnson & Johnson company, is a leading manufacturer of blood glucose meters, and is dedicated to “creating a world without limits for people with diabetes.”

LILLY USA, LLC* 309Contact: Deanna KentPhone: (317) 276-0429Email: [email protected]: www.lilly.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

LIVE OAK BANK* 503Contact: Jimmy NeilPhone: (910) 790-5867Website: www.liveoakbank.comLive Oak Bank supports unique business opportunities for pharmacists. When you’re ready to acquire a pharmacy, refinance, or expand, let us be your lending solution.

LOGIX, INC. 813Contact: John MassmanPhone: (734) 522-6900Email: [email protected]: www.kodakpicturekiosk.comImagine a complete photo department in only 6 square feet—You can with a Kodak’s Picture Kiosk. Compatible with smart phones, Instagram and Face-book too!

LOUISIANA WHOLESALE DRUG COMPANY* 1416Contact: Shelly MouledousPhone: (337) 945-3303Email: [email protected] Louisiana Wholesale Drug is owned by independent pharmacists, offering unbeatable pricing, advertising sup-port, investments, government advo-cacy, wholesaler equity, education, and industry expertise.

MMANAGED HEALTH CARE ASSOCIATES, INC. / NET-RX* 909Contact: Paul ButlerPhone: (866) 336-3879Email: [email protected]: www.mhainc.comMHA is a leading health care services and technology company offering a growing portfolio of services and solu-tions to support the alternate site health care provider. In the area of Reimburse-ment Management, Net-Rx™ delivers a full suite of technology products to help pharmacies lower costs and increase profitability. To learn more, visit www.mhainc.com and www.net-rx.com.

MANCHAC TECHNOLOGIES— DOSIS 933Contact: Monica NormandPhone: (318) 416-5305Email: [email protected]: www.manchac.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

MASARN, INC. 829Contact: Ric Sykes Phone: (801) 231-6450Email: [email protected] Website: www.rx2tracker.comWhat are you using to track your C2 inventory? Is it a cumbersome, error-prone and sometimes disorganized three-ring binder? Or, maybe, you are not using anything at all. Get rid of old-fashioned binders and get into compli-ance with the new Rx C2 Tracker app! The Rx C2 Tracker is an easy-to-use application that allows multiple users and sites to accurately and consistently track C2 inventory. Visit our booth or go to www.rxc2tracker.com to learn more and download a free demo today.

MASON VITAMINS* 1156Contact: Charles ThompsonPhone: (305) 428-6812 Email: [email protected]: www.masonvitamins.comEstablished in 1967, Mason Vitamins has become known for providing quality dietary supplements which consumers can trust.

MASTERS PHARMACEUTICAL, INC.* 1413Contact: Chrissy MaddenPhone: (513) 354-2690Email: [email protected]: www.mastersrx.comMasters Pharmaceutical is a nationwide distributor of pharmaceutical and medi-cal products currently servicing more than 17,000 pharmacies nationwide.


MATCHRX 912Contact: Karen DabishPhone: (877) 590-0808Email: [email protected]: www.matchrx.comMatchRX is the web-based marketplace that was developed exclusively for the independent pharmacist. At MatchRX, we provide a simple, secure way for you to better manage inventory on a daily basis.

MCKESSON* 1207Contact: Carmen JonesPhone: (678) 636-8216Email: [email protected]: www.mckesson.comAs a pharmaceutical distributor and health care information technology company, McKesson provides systems for medical supply management, clinical workflow, pharmacy automation, and care management.

MEDACTIVE ORAL PHARMACEUTICALS* 918Contact: Sofia Papa Phone: (813) 792-5335Email: [email protected]: www.medactive.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

MEDA PHARMACEUTICALS 206Contact: Ted NixPhone: (732) 564-2433Email: [email protected]: www.meda.seAttendees are invited to meet with representatives from this organization to discuss its products and services.

MEDCALL, LLC 925Contact: Ed NewsomPhone: (866) 607-6980Email: [email protected]: www.medcallrx.comMedCall is the industry’s premier on-call pharmacy service provider, saving clients 25-40% using our robust PBM network along with providing after-hours on-call centers and a nationwide delivery network.

MEDICARE’S LIMITED INCOME NET 1443Contact: Kell DixonPhone: (502) 432-3651Email: [email protected]: www.humana.comAttendees are invited to meet with rep-resentatives from this organization to discuss its products and services.

MEDICINE-ON-TIME* 1618Contact: John KalvelagePhone: (800) 722-8824Email: [email protected]: www.medicine-on-time.comMedicine-On-Time — it’s a powerful combination of product and service that will capture the most heavily medicated patients and turn them into loyal phar-macy customers.

MEDISCA* 1355Phone: (800) 932-1039Email: [email protected]: www.medisca.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

MERCK & CO.* 1516 Contact: Erica StaggPhone: (908) 423-5757Email: [email protected]: www.merck.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

MERCK & CO.* 1444 Contact: Martin PaulusPhone: (267) 305-1503Email: [email protected]: www.merckengage.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

METAGENICS 1318Phone: (800) 692-9400Website: www.metagenics.comMetagenics has helped health care professionals find solutions to their patients’ most pressing health concerns with high quality, science-based medi-cal foods, nutraceuticals, and lifestyle medicine programs.

MICRO MERCHANT SYSTEMS* 1019Contact: Ketan MehtaPhone: (516) 408-3999Email: [email protected]: www.micromerchantsystems.comPrimeRx™ from Micro Merchant Systems–The complete Pharmacy Management System.

MINNESOTA INDEPENDENT COOPERATIVE 707Contact: Garrett Kranz Phone: (651) 686-5011Email: [email protected] Independent Cooperative (MIC) is a specialty drug wholesaler that provides their independent and small chain customers with top-selling branded pharmaceuticals at the most competitive pricing.

MIRIXA CORPORATION* 527Contact: Barbara EllisPhone: (703) 865-2028Email: [email protected]: www.mirixa.comMirixa is the leading provider of MTM and targeted, pharmacist-delivered services to health plans. An MTM pioneer, we’ve been building connections since 2006.

MISSION PHARMACAL COMPANY 812Contact: Dora GignacPhone: (210) 696-8400Email: [email protected]: www.missionpharmacal.comFor 65 years, Mission Pharmacal Com-pany has developed innovative prescrip-tion and over-the-counter products. We cordially invite you to visit our booth.


MORRIS & DICKSON* 624Contact: Stephanie Luna Phone: (281) 292-9180Email: [email protected]: www.morrisdickson.comAs a recognized leader in pharmaceuti-cal distribution services, we are fully commited to delivering premier quality and industry leading innovation.

MTS, AN OMNICELL COMPANY* 1024Contact: Troy HilsenrothPhone: 727-576-6311Email: [email protected]: www.mts-mt.comMTS Medication Technologies®, an Omnicell® Company, is a leading pro-vider of medication adherence packag-ing & automation that increase ef-ficiency, eliminate waste, and improve inventory management.

MYLAN PHARMACEUTICALS* 1212Contact: Dawna JohnsonPhone: (304) 554-4125Email: [email protected]: www.mylan.comMylan is a global pharmaceutical com-pany committed to setting new standards in health care and providing 7 billion people access to high quality medicine.

NNASPA—APMS 726Contact: Tara ModisettPhone: (804) 285-4431 Email: [email protected]: www.naspa.usAPMS, a PSO, promotes continuous quality improvement to help reduce patient medication errors. NASPA strives to enhance management, communica-tion, and policy exchange among state pharmacy associations.

NCPA 313Contact: Colleen AganPhone: (703) 682-8200Email: [email protected]: www.ncpanet.orgAccess your NCPA benefits including Simplify My Meds and the Front-End Overhaul program. Ask questions and find answers, we are here to support your business needs. We’ll be giving members the opportunity to be spokes-people for NCPA—share with us why your NCPA membership is important and how the NCPA Annual Convention helps your business stay on track.

NCPA FOUNDATION 519Contact: Avon PagonPhone: (703) 683-8200Email: [email protected]: www.ncpafoundation.orgEstablished in 1953, the NCPA Founda-tion is sponsoring a number of activities during the convention that are designed to advance independent community pharmacy and recognize volunteers, students, pharmacy school faculty, and pharmacists who have exhibited exem-plary leadership or have made excep-tional contributions to independent phar-macy. These include the Good Neighbor Pharmacy NCPA Pruitt-Schutte Student Business Plan Competition; fundraising silent auction; John W. Dargavel Medal Award; Preceptor of the Year Award; NARD Ownership Award; and an awards ceremony honoring NCPA student chap-ters, Outstanding NCPA Faculty Liaison of the Year, and scholarship recipients.

NCPDP 1043Contact: Phillip ScottPhone: (480) 477-1000Email: [email protected]: www.ncpdp.orgNCPDP is a not-for-profit, ANSI-accredited, Standards Development Organization with over 1,600 members representing virtually every sector of the pharmacy services industry.

NOVO NORDISK* 1137 Contact: Heather Ryder Phone: (609) 987-5800 Website: www.novonordisk-us.com Novo Nordisk, a world leader in diabe-tes care, has a comprehensive diabe-tes treatment portfolio and a leading position in hemophilia, growth hormone related disorders, and women’s health.

OOMNISYS, LLC* 1417 Contact: Taylor CulbersonPhone: (800) 666-4727 Email: [email protected] Website: www.omnisys-inc.com OmniSYS, the leader in Medicare Part B and Immunization claims processing, also offers a Medicare Audit Solution including medical record collection and responding to audits. OPTIMUM HORMONE BALANCE 1512Contact: Ryan AddisonPhone: (972) 893-6068Email: ryan.addison@ optimumhormonebalance.comWebsite:www.optimumhormonebalance.comOHB offers web-based BHRT Patient As-sessment and Management Portals for Pharmacists and Providers to more ef-ficiently treat, prescribe and collaborate on BHRT patient cases.

ORTHO MOLECULAR PRODUCTS* 1418 Contact: Kristin Kinnaman Phone: (815) 206-6586 Email: [email protected] Website: www.orthomolecularproducts.com Attendees are invited to meet with rep-resentatives from this organization to discuss its products and services.


OUTCOMESMTM 212Contact: Dan RodriguezPhone: (515) 864-7941Email: [email protected]: www.outcomesmtm.comOutcomesMTM is the national leader in the design, delivery, and administra-tion of medication therapy management programs.

PP4 TECHNOLOGIES 1439 Contact: Kenneth PalmerPhone: (910) 297-5349Email: [email protected]: www.p4tech.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

PAAS NATIONAL, INC. 607 Contact: Alicia Engel Phone: (608) 541-8908 Email: [email protected] Website: www.paasnational.com PAAS National® assists independent com-munity pharmacies in preventing, prepar-ing, and appealing audits. PAAS has over 4,600 member pharmacies across the nation and is endorsed by over 40 state associations and pharmacy groups.

PARATA SYSTEMS* 706 Contact: Janna Rawls Phone: (888) 727-2821 Email: [email protected] Website: www.parata.com Parata provides pharmacy technol-ogy solutions to support coordinated care, better health outcomes, and lower medical costs.

PARMED* 1016 Contact: Caroline Serdinak Phone: (614) 757-4234 Email:[email protected] Website: www.cardinalhealth.com ParMed Pharmaceuticals is based in Niagara Falls, N.Y. Supplying thousands of pharmacy customers across the country with high quality generic pharmaceuticals.

PARTNERS IN PHARMACY 517Contact: Avon PagonPhone: (703) 683-8200 Email: [email protected] is an auxiliary organization that supports NCPA and the NCPA Founda-tion. Since 1915, PIP has awarded scholarships to pharmacy students. Stop by the NCPA Foundation booth in the Exhibit Hall to learn more about the foundation and PIP.

PAXVAX 1328 Contact: Gregory Koppel Phone: (786) 313-8200 Email: [email protected] Website: www.paxvax.com Attendees are invited to meet with representatives from this organization to discuss its products and services.

PBA HEALTH* 1419 Contact: Ken Baker Phone: (816) 245-5700 Email: [email protected] Website: www.pbahealth.com PBA Health offers an extensive suite of solutions including wholesaler contracts, distribution services, third-party nego-tiations, and much more to help commu-nity pharmacies maximize profits.

PCCA* 1307 Contact: Norma Qader Phone: (713) 851-2684 Email: [email protected] Website: www.pccarx.com PCCA helps pharmacists and prescrib-ers create personalized medicine that makes a difference in patients’ lives. We are the complete resource for indepen-dent compounding pharmacists. See more at pccarx.com.

PDMI 825 Contact: Mary Beth Czifra Phone: (330) 757-0724 Email: [email protected] Website: www.pdmi.com PDMI’s 340B Solution, supported by ac-cessible, experienced staff, offers timely detailed reporting, comprehensive compliant inventory management, and financial feasibility/dispense fee analy-ses. Call 800-774-0890 x5015.

PDX-NHIN* 937 Contact: Beverely Hill Phone: (817) 367-4574 Email: [email protected] Website: www.pdxinc.com Through the new Community Pharmacy Division, PDX renews its commitment to Independent Pharmacy with the Com-munity Pharmacy System, Independent AssistRx reconciliation services, and much more.

PET NATURALS OF VERMONT 1255 Contact: Wes Deti Phone: (206) 412-5365 Email: [email protected] Website: www.petnaturals.com Food Science Corporate: Perfect Fit for Community Pharmacists Making it easy, fast and profitable with unique, fast-acting products that guarantee repeat sales and referrals. One Company. Two Brands. Pet Naturals® & FoodScience® of Vermont.

PFIZER* 513 Contact: Laine Mann Phone: (484) 865-7743 Email: [email protected] Website: www.pfizer.com At Pfizer, we apply science and our global resources to improve health and well-being at every stage of life. Every day, Pfizer colleagues work across developed and emerging markets to advance wellness, prevention, treat-ments and cures that challenge the most feared diseases of our time.


PHARM ASSESS, INC. 1140 Contact: Monty Rogers Phone: (913) 897-4343 Email: [email protected] Website: www.pharmassess.com A comprehensive retail business solution designed to help independent pharma-cy owners face today’s challenges and realize tomorrow’s opportunities.

PHARMACISTS MUTUALCOMPANIES* 425 Contact: Laurie Harms Phone: (515) 395-7247 Email: [email protected] Website: www.phmic.com Pharmacists Mutual Companies is a nationally recognized leader and provider of insurance products and risk management solutions for pharmacists, dentists and associated businesses and professionals.

PHARMACISTS ONLINE/ GENIUS CENTRAL 1324 Contact: Katelyn Michael Phone: (941) 480-1910 Email: [email protected] Website: www.geniuscentral.com GeniusCentral Systems develops and markets a suite of online and mobile pro-grams to enhance the productivity and marketing capabilities of independent pharmacies, retailers, and suppliers.

PHARMACISTS UNITED FOR TRUTH & TRANSPARENCY 926Contact: Jason WallacePhone: (859) 322-5048Email: [email protected] Website: www.truthrx.orgPharmacists United for Truth and Transparency is a growing coalition of independent pharmacists and phar-macy owners dedicated to exposing widespread abuse and manipulation by pharmacy benefit managers (PBMs). See more at www.truthrx.org.

PHARMACY AUTOMATIONSUPPLIES 1012 Contact: Theresa Rodriguez Phone: (630) 246-3205 Email: [email protected] Website:www.pharmacyautomationsupplies.com Pharmacy Automation Supplies is a leader in print manufacturing, labeling solutions, and packaging supplies distribution to retail, hospital, impatient and outpatient, specialty, and LTC pharmacies.

PHARMACY DEVELOPMENT SERVICES* 1518 Contact: Carole Bebout Phone: (561) 275-2637 Email: [email protected] Website: www.pharmacyowners.com PDS helps pharmacy owners shift from retail, script-counting pharmacists to dynamic leaders of high-performance teams, using innovative products and services to turn ideas into results.

PHARMACY FIRST* 1020 Contact: Candace Sullivan Phone: (913) 661-0298 Email: [email protected] Website: www.pharmacyfirst.com We are dedicated to helping indepen-dent pharmacies remain competitive and profitable through our contracting assis-tance, comprehensive reconciliation and recovery services, and network services.

PHARMACY QUALITY SOLUTIONS*408 Contact: David Nau Phone: (859) 537-8462 Email: [email protected] Website: www.pharmacyquality.com Pharmacy Quality Solutions is the provid-er of EQuIPP, the leading quality infor-mation management platform for clinical performance improvement and pay-for performance for community pharmacies.

PHARMACY TECHNICIAN CERTIFICA-TION BOARD 727 Contact: Charisse Kittrell Phone: (202) 429-6301 Email: [email protected] Website: www.ptcb.org The Pharmacy Technician Certifica-tion Board (PTCB) develops, maintains, promotes, and administers a nationally accredited certification and recertifica-tion program for pharmacy technicians to enable the most effective support of pharmacists to advance patient safety.

PHARMACY TIMES 1342 Contact: Grace Rhee Phone: (609) 716-7777 Email: [email protected] Website: www.pharmacytimes.com Pharmacy Times is a clinically based, CE-providing publication dedicated to serving the educational needs of retail, independent, and health-system pharmacists through practical, clinical information, counseling articles, product news, and more.

PHARMACY WORK FLOW MAGIC 1461 Contact: Don GrovePhone: (660) 438-7331Email: [email protected]: www.redefiningrxworkflow.comVisit our 10 vendor showcase 1,000 sq. ft. pharmacy. Pharmacy Work Flow Magic happens when a pharmacy re-designs its Rx work flow in combina-tion with the right technology partners. When you combine Script Pro, Computer Rx, TCGRX and VoiceTech with phar-macy and tech work stations, inven-tory and bagging carousels, educa-tional kiosks and customized urgency color-coded bags you remember Albert Einstein said, “Imagination is every-thing. It is the preview of life’s coming attractions.” Add PBA Health, H.D. Smith, Profit Hunters, Smokecloak, Waypoint, and Revolution Advisros and the latest coming attraction has arrived.


PHARMALINK, INC.* 1144 Contact: Adam Bottie Phone: (800) 257-3527 Email: [email protected] Website: www.pharmalinkinc.com Attendees are invited to meet with representatives from this organization to discuss its products and services.

PHARMAX* 1319 Contact: Sales Phone: (888) 737-6925 Email: [email protected] Website: www.seroyal.com Pharmax is a leading-edge, compre-hensive line of professional grade nutraceuticals products built upon a 15-year research-driven, evidence-based scientific foundation.

PHI DELTA CHI PHARMACY FRATERNITY 1351 Contact: Kenny Walkup Phone: (800) 732-1883 Email: [email protected] Website: www.phideltachi.org PHI DELTA CHI PHARMACY FRATER-NITY develops leaders to advance the profession of pharmacy. Phi Delta Chi promotes scholastic, professional, and social growth in its Brothers.

PILL TERMINATOR 1508Contact: Brenda DomanPhone: (732) 952-8800Email: [email protected]: www.pillterminator.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

PIONEER RX* 619 Contact: Marsha Bivins Phone: (800) 850-5111 Email: [email protected] Website: www.pioneerrx.com Attendees are invited to meet with representatives from this organization to discuss its products and services.

POPULAR GREETINGS INC. 1049 Contact: Rich Deverell Phone: (800) 505-5514 Email: [email protected] Website: www.populargrettings.com Discount Greeting Cards & Balloons

PPSC USA LLC* 209 Contact: Cyndi Mincy Phone: (850) 553-3588 Email: [email protected] Website: www.ppsconline.com PPSC, in its 31st year of opeartion, serves thousands of independents nationwide with business profitability and success. Ask us how we can help your business.

PPOK* 1506 Contact: Josh Cline Phone: (877) 557-5707 Email: [email protected] Website: www.ppok.com PPOk provides RxSelect Third Party Contracting Services, Central Payment, eRecon Claims Reconciliation, RxLinc Claims Transmission, Contract Compli-ance Monitoring, MAC Evaluations, and RxProtect Audit Services for over 3,000 pharmacies nationwide. PPOk is a mem-bership owned, not-for-profit corpora-tion whose sole purpose is to ensure the viability, success, and competitiveness of our valued member pharmacies.

PRAESES BUSINESS TECHNOLOGIES 815 Contact: Tom Serio Phone: (318) 841-3176 Email: [email protected] Website: www.praesesbt.com Praeses Business Technologies offers cus-tomers software and mobile application development solutions. Our mobile refill product, PocketRx, is becoming an indus-try standard for independent pharmacies.

PRESCRIBE WELLNESS* 213 Contact: Al Babbington Phone: (800) 960-8147 Email: [email protected] Website: www.prescribewellness.com Attendees are invited to meet with representatives from this organization to discuss its products and services.

PRINCE OF PEACE— TIGER BALM* 1236 Contact: Michael Jarrett Phone: (510) 723-2417 Email: [email protected] Website: www.popus.com Leading topical pain relieving medica-tion for over 100 years.

PROCTER & GAMBLE 1431Contact: Lauren BoydPhone: (713) 417-4200Email: [email protected] selfcare. Driving patient activation within metabolic wellness.

PROMOTIONS UNLIMITED 1245 Contact: Dianna Taleck Phone: (262) 681-7000 Email: [email protected] Website: www.promot.com Promotions Unlimited sells every day products for immediate shipment; plus seasonal & every day products shipped monthly, supported by ad vehicles & distribution, & email distribution.

PROVIDER PAY 1332 Contact: Rich Sprung Phone: (801) 716-4824 Email: [email protected] Website: www.providerpay.com Attendees are invited to meet with representatives from this organization to discuss its products and services.


PRS PHARMACY SERVICES/ NASI* 1331 Contact: Harry Lattanzio Phone: (800) 338-3688 Email: [email protected] Website: www.prsrx.com Attendees are invited to meet with representatives from this organization to discuss its products and services.

PURDUE PHARMA L.P.* 427 Contact: Aimee Davenport Phone: (203) 588-7404 Email: [email protected] Website: www.purduepharma.com Purdue Pharma L.P. is well known for its pioneering work on persistent pain, a principal cause of human suffering. The company’s leadership and employees are dedicated to providing health care pro-fessionals, patients and caregivers with safe and effective therapies, and innova-tive educational resources and tools that support the therapies’ proper use.

PURE ENCAPSULATIONS* 1315 Phone: (800) 753-2277 Email: [email protected] Website: www.pureencapsulations.com Pure Encapsulations is committed to producing the most complete line of research-based nutritional supplements. Available through health professionals, finished products are pure and hypo-allergenic to optimize the long-term health of the most sensitive patients.

QQS/1* 807 Contact: Jason Williams Phone: (864) 253-8600 Email: [email protected] Website: www.qs1.com QS/1®’s NRx® enhances your pharma-cy’s productivity with tools to simplify workflow, process claims, manage inventory, and more. NRx provides a comprehensive approach to pharmacy with its easy navigation and integra-tion with other QS/1 products, including Point-of-Sale, SystemOne® for HME, Multi-Site Management (MSM™), IVR and Web Refill Services.

QS/1* 913 Contact: Jim Hancock Phone: (800) 845-7558 Email: [email protected] Website: www.qs1.com QS/1®’s PrimeCare® is ideal for phar-macies serving long-term care, mental health, assisted living or skilled nursing facilities. Its user-friendly design and intuitive layout helps increase efficiency and gives you the flexibility to add advanced capabilities when you need them. Integrated Workflow management is included for increased productivity. WebConnect™ allows for communication between the pharmacy and the facility.

QUALITEST PHARMACEUTICALS 1238 Contact: Kathy Parham Phone: (256) 799-7238 Email: [email protected] Website: www.qualitestrx.com Qualitest Pharmaceuticals is a manufac-turer and distributor of generic drugs and over-the-counter products (tablets, capsules, liquids, suspensions, creams and ointments).

RR. J. HEDGES & ASSOCIATES 616 Contact: Jeff Hedges Phone: (724) 357-8380 Email: [email protected] Website: www.rjhedges.com Attendees are invited to meet with representatives from this organization to discuss its products and services.

RDC* 1433 Contact: Al EmmansPhone: (800) 333-0538Email: [email protected]: www.rdcdrug.comLeveraging drug wholesale to strength-en and promote independent pharmacy in today’s healthcare environment.

RECKITT BENCKISER* 1437Contact: Lois HriczakPhone: (973) 404-2832Email: [email protected]: www.rb.comAttendees are invited to meet with rep-resentatives from this organization to discuss its products and services.

RELAYHEALTH* 819 Contact: Jessica Weiss Phone: (770) 237-7241 Email: [email protected] Website: www.relayhealth.com RelayHealth Pharmacy Solutions connects retail pharmacies, payers, physicians, pharmacy benefit manag-ers, manufacturers, and patients for enhanced clinical and financial per-formance. For more information, call 888.743.8735.

REPEAT REWARDS 817 Contact: Theresa Neal Phone: (952) 974-1111 Email: [email protected] Website: www.repeatrewards.com Repeat Rewards, your customer loyalty solution.


RETAIL MANAGEMENT SOLUTIONS* 203 Contact: Lori Rupe Phone: (360) 438-8276 Email: [email protected] Website: www.rm-solutions.com Attendees are invited to meet with representatives from this organization to discuss its products and services.

RETURN SOLUTIONS* 1128 Contact: Adrienne Vandergriff Phone: (865) 777-4582 Email: [email protected] Website: www.drugreturns.com Return Solutions is an expired product returns company that offers quick and simple credit reconciliation in a single check within your choice of 30, 60, or 90 days.

RIVER CITY PHARMACEUTICALS* 704 Contact: Brian Martin Phone: (866) 354-3171 Email: [email protected] Website: www.rivercity.com River City Pharma carries an assortment of inventory and our competitive pricing allows River City to meet the needs of thousands of satisfied pharmacies.

RXINSIDER 724 Contact: Chris Kolkhorst Phone: (401) 398-2717 Email: [email protected] Website: www.rxinsider.com RXinsider educates independent phar-macy owners on product and service suppliers throughout our B2B ECOSYS-TEM of multimedia channels.

RXMEDIC* 1037 Contact: William Humphries Phone: (800) 882-3819 Email: [email protected] Website: www.rxmedic.com RxMedic manufactures automated dispensing and counting systems that work with pharmacy management sys-tems to increase productivity. RxMedic provides customer support with onsite and toll-free contact.

RX SKIN THERAPY* 1254Contact: Toni GriffinPhone: (800) 331-2498Email: [email protected]: www.rxskintherapy.comRx Skin Therapy RX SYSTEMS INC.* 806 Contact: Dale Spires Phone: (636) 925-0001 Email: [email protected] Website: www.rxsystems.com Manufactures and Distributes complete lines of products for retail pharmacy and LTC providers, includung vials, labels, bags, pill cards, medcarts, filling, and sealing equipment.

RX30 PHARMACY SYSTEM* 1337 Contact: Amanda Dukes Phone: (800) 289-7930 Email: [email protected] Website: www.rx30.com Rx30 combines prescription filling, nurs-ing home, consulting, accounts receiv-able, workflow management, IV pro-cessing, compounding, integrated POS solutions with an abundance of value-added vendor interfaces to provide your independent pharmacy with a turnkey software management solution.

RXWIKI* 1343Contact: Brent WerbeckPhone: (512) 630-1773Email: [email protected]: www.digitalpharmacist.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

SSARTORETTO VERNA S.R.L 1233 Contact: Fiona Sartoretto VernaPhone: 39-06-955-81450 Email: [email protected] Website: www.sartorettoverna.it Based in Italy and working worldwide, Sartoretto Verna Srl designs patent-ed pharmacy furniture to satisfy clients’ needs by optimizing space using cross-selling and visual merchandising.

SCIENTIFIC TECHNOLOGIES CORPORATION 1243 Contact: Lara Popovich Phone: (786) 999-2589 Email: [email protected] Website: www.stchome.com STC hosts nations leading immunization intelligence network by providing vaccine reporting and decision support tools to pharmacists with the product ImmsLink.

SCIMERA BIOSCIENCE* 1432 Contact: Joseph Rousseau Phone: (305) 662-4065 Email: [email protected] Website: www.scimera.com Scimera BioScience provides physi-cian formulated bioceuticals with the latest cutting edge and evidence-based ingredients to support digestion, im-munity, heart, joints, daily nutrition, and long-term health.

SCRIPTPRO* 403 Contact: Brian Glaves Phone: (913) 384-1008 Email: [email protected] Website: www.scriptpro.com ScriptPro develops, provides, and sup-ports robotics-based management, workflow and telepharmacy systems for pharmacies that lower operating costs, reduce medication errors, and maximize customer satisfaction.

SERVRX, INC.* 916Contact: Craig BrownPhone: (480) 646-3262Email: [email protected]: www.servrx.comServRx provides workers’ compensation prescription drug financing and compre-hensive claims management exclusively for independent and community pharmacists.


SHARPS COMPLIANCE INC.* 943 Contact: Julija BabajkoPhone: (713) 660-3548Email: [email protected]: www.sharpsinc.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

SIGIS: SPECIAL INTEREST GROUP FOR IIAS STANDARDS 1430 Contact: Jeff Beadle Phone: (925) 330-0813 Email: [email protected] Website: www.sig-is.org SIGIS is responsible for the development and management of industry standards to meet IRS requirements in operating an IIAS system for FSA card acceptance.

SMART STEP FLOORING 1414 Contact: Shari Stephens Phone: (248) 740-0713 Email: [email protected] Website: www.smartstepflooring.com Smart Step anti-fatigue mats custom-designed for your pharmacy to provide maximum safety and comfort. Smart-Tech™ Polyurethan, unmatched durabil-ity, 5 year warranty, made in U.S.A.

SMITH DRUG* 1344 Contact: Christina Hampton Phone: (864) 582-1216 Email: [email protected] Website: www.smithdrug.com Smith Drug Company, an independent, full line drug wholesalee serving inde-pendent pharmacies daily with distribu-tion centers in Arkansas, Georgia, and South Carolina.

SOFTWRITERS, INC.* 919 Contact: Heather Martin Phone: (412) 492-9841 Email: [email protected] Website: www.softwriters.com SoftWriters, Inc. is an independent, proven pharmacy software provider delivering highly configurable software solutions for pharmacies offering LTC, home care, group home, med-synchro-nization, and 340b pharmacy services.

SPEED SCRIPT PHARMACY SYSTEMS* 1420 Contact: Rich Turpin Phone: (800) 569-1175 Email: [email protected] Website: www.speedscript.com Speed Script Pharmacy Management Systems and Services

SPENCO MEDICAL CORPORATION 609 Contact: Jeff Antonioli Phone: (254) 772-6000 Email: [email protected] Website: www.spenco.com Spenco Medical Corporation provides Unique Products for Better Health. Spenco continues to exceed your needs through well-established brands in footcare, foot-wear, health care, and sports businesses.

STONERIVER PHARMACY SOLUTIONS* 1231 Contact: Barry Jarnigan Phone: (901) 653-2707 Email: [email protected] Website: www.stoneriver.com StoneRiver Pharmacy Solutions simplifies the workers’ compensation prescription process enabling risk-free provision of workers’ compensation medications while eliminating patient out-of-pocket expense.

SURESCRIPTS* 625 Contact: Komita Primalani Phone: (571) 303-0884 Email: [email protected] Website: www.surescripts.com Attendees are invited to meet with representatives from this organization to discuss its products and services.

SYKES & COMPANY, P.A.* 608 Contact: Ollin B. Sykes Phone: (252) 482-7644 Email: [email protected] Website: www.sykes-cpa.com Sykes & Company, P. A., is the premiere accounting firm for successful inde-pendent pharmacies across the U.S. We help pharmacies thrive, grow, and outperform industry benchmarks.

TADGREEN INC./ECLOTH 1240 Contact: Allan Coviello Phone: (603) 661-4101 Email: [email protected] Website: ecloth.com e-cloth; join the chemical-free cleaning movement and offer your customers a way to clean using just water and a cloth.

TAKEDA PHARMACEUTICALS AMERICA* 1148 Contact: Rodney Brent Phone: (319) 759-1180 Email: [email protected] Website: www.tpna.com As a wholly owned subsidiary of Take-da Pharmaceutical Company Limited, Takeda Pharmaceuticals U.S.A., Inc. (TPUSA) is among the top 15 pharma-ceutical companies in the U.S.

TCGRX* 915 Contact: Mary Powell Phone: (262) 279-2364 Email: [email protected] Website: www.tcgrx.com TCGRx provides pharmacies with cutting-edge pouch packaging and inventory management technology that is both safe and cost-effective. Our innovative solutions increase accuracy while eliminating margin for error.

TELEMANAGER TECHNOLOGIES* 1107 Contact: Paul Kobylevsky Phone: (973) 679-7500 Email: [email protected] Website: www.telemanager.com TeleManager Technologies provides customized, cloud based IVR and telecommunications solutions to the pharmacy industry that help pharma-cies enhance their customer service and improve operational efficiency.


TELEPHARM* 1150 Contact: Courtney Henecke Phone: (319) 535-0571 Email: [email protected] Website: www.telepharm.com TelePharm is a turnkey telepharmacy soft-ware solution that enables a remote phar-macist to verify prescriptions and counsel patients. Visit us at www.telepharm.com.

TEVA PHARMACEUTICALS* 1109 Contact: Teri Coward Phone: (215) 591-3039 Email: [email protected] Website: www.tevausa.com Attendees are invited to meet with representatives from this organization to discuss its products and services.

TEXAS PHARMACY ASSOCIATION 205 Contact: Brom Hoban Phone: (512) 615-9140 Email: [email protected] Website: www.texaspharmacy.org TPA serves members practicing in all areas of pharmacy and is a strong voice for Texas pharmacy professionals in advocacy, continuing education, and practice innovation.

THE HARVARD DRUG GROUP* 1030Contact: Wyn TindallPhone: (734) 743-6371Email: [email protected]: www.thdg.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

THERAPEUTICS MD* 1345 Contact: David O. Bailey Phone: (454) 816-2605 Website: www.therapeuticsmds.com TherapeuticsMD is a specialty pharma-ceutical company focused on creating safe and effective branded and generic prescription products targeted exclusive-ly for women. As we expand the clinical development of our proposed hormone replacement products, we continue to market our branded (vitaMedMD) and generic (BocaGreenMD) product lines consisting of prenatal vitamins.

THRIFTY WHITE PHARMACY* 1044Contact: Doug RobertsPhone: (763) 513-4372Email: [email protected]: www.thriftywhite.comThrifty White’s Affiliated Pharmacy Program offers a complete source for pharmaceuticals general merchan-dise, giftware, pharmacy systems, and support services designed to help you successfully operate your independent pharmacy business.

UU.S. PHARMACIST 816 Contact: Jack McAleer Phone: (610) 220-2584 Email: [email protected] Website: www.uspharmacist.com US Pharmacist is a monthly published journal for pharmacist education. Articles focus on patient counseling, counseling aids, improving treatment outcomes, and continuing education. Visit our website at www.uspharmacist.com for continuing education and online instantaneous grading.

ULTA LAB TESTS 917Contact: John RoehmPhone: (800) 714-0424Email: [email protected]: www.ultalabtests.comUlta Lab Tests provides pharmacies an expanded healthcare offering of 1,500 lab tests, no prescription required and savings up to 80°/o. Visit www.ultal-abtests.com/NCPA/Pharmacy/GetStarted for details.

UNITED PHARMACY NETWORK* 715 Contact: Michele DiPaolo Phone: (973) 548-8046 Email: [email protected] Website: www.pharmacyplusnetwork.com Attendees are invited to meet with representatives from this organization to discuss its products and services.

UPSHER-SMITH LABORATORIES, INC.* 1206 Contact: Becky Bouley Phone: (763) 315-2190 Email: [email protected] Website: www.upsher-smith.com Attendees are invited to meet with Upsher-Smith Laboratories who is com-mitted to providing the highest quality products at the greatest value to maxi-mize patient benefit.

URAC 820 Contact: Rebecca Sheehan Phone: (202) 962-8809 Website: www.urac.org Attendees are invited to meet with representatives from this organization to discuss its products and services.

US NUTRITION 709 Contact: Patrick O’Hara Phone: (209) 550-1209 Email: [email protected] Website: www.naturesbounty.com US Nutrition manufactures all Nature’s Bounty®, Disney®, Ester-C®, Osteo Bi-Flex® & Sundown Naturals® (Vegetar-ian formulas are 100% Gluten, Lactose & Dairy FREE).

UVANTA HEALTHCARE 927Contact: Steve MarcusPhone: (920) 739-6104Email: [email protected]: www.uvanta.comInterested in expanding or developing your LTC Pharmacy business? UVANTA Healthcare helps independent pharma-cies successfully service assisted living, nursing home, and skilled nursing facilities.


VVALUE DRUG COMPANY* 924 Contact: Karla Moschella Phone: (814) 283-2191 Email: [email protected] Website: www.valuedrugco.com Value Drug Company is a cooperative and our wholesale distribution center is located in Altoona, Pa. We offer our independent pharmacy owners a full line of products and services that will keep them competitive and profitable in today’s environment.

VARIETY DISTRIBUTORS, INC. 1241 Contact: Gary Landolt Phone: (800) 274-1095 Email: [email protected] Website: www.varietydistributors.com VDI is a full line distributors of general merchandise, offering many exciting merchandise programs to increase your store sales, your complete front-end supplier.

VAXSERVE* 914 Contact: Mike BurkePhone: (570) 496-6758 Email: [email protected] Website: www.vaxserve.com VaxServe® Inc, an Immunization Solu-tions Provider, provides vaccines and injectable pharmaceuticals to retail pharmacies. VaxServe fulfills many contracts and offers additional cost-savings.

VOICETECH* 1407 Contact: Lori Blitch Phone: (941) 486-0150 Email: [email protected] Website: www.voicetechinc.com voiceTech designs and markets a series of integrated solutions called fusion technology. These solutions help solve everyday challenges and positively im-pact the pharmacy work environment.

VUCA HEALTH* 1051Contact: Leah CardenPhone: (813) 230-5515Email: [email protected]: www.vucahealth.comVUCA Health has created the larg-est and most robust medication video library in the world that educates pa-tients on medication safety.

WWAYPOINT PHARMACIST ADVISORS* 305 Contact: Ben Coakley Phone: (843) 873-4420 Email: [email protected] Website: www.waypointpharmacyadvisors.com Waypoint Pharmacist Advisors has a sys-tem to help community pharmacy owners fulfill their personal goals, enjoy a lifetime of inspired independence, all while creat-ing a lasting and meaningful legacy.

WELLNESS WORKS* 1252Contact: John PreckshotPhone: (800) 331-2498Email: [email protected]: www.wellnessworks.comAttendees are invited to meet with representatives from this organization to discuss its products and services.

WOLTERS KLUWER HEALTH 515 Contact: Darcay Bailey Phone: (330) 656-0315 Email: [email protected] Website: www.wolterskluwer.com Part of Wolters Kluwer Health, Facts & Comparisons has provided comprehen-sive and unbiased drug information for 65+ years. Our interactive online tools facilitate quick access to dynamic infor-mation, aiding in therapeutic decisions and patient safety. www.factsandcom-parisons.com or (800) 223-0554.

WYNNPHARM, INC. 320 Contact: Dori Rachunok Phone: (732) 409-1005 Email: [email protected] Website: www.wynnpharm.com WynnPharm, Inc. offers a variety of Dietary Supplements, including, DONA™, the Original Glucosamine Sulfate, with the most clinical proof; ESTROMINER-AL™, Soy Supplement relieves meno-pause symptoms.

Whether you’re looking to buy, grow, train, certify, or sell, you can find what you need at NCPA’s online store at www.ncpanet.org.

NCPA’s comprehensive library of business tools and educational materials include a variety of how-to guides, manuals, certificate programs, CDs, and digests, distinctive to the needs of current and future independent pharmacy owners. And NCPA members receive a discount of 10% or more on most items, including best-selling titles Buying A Pharmacy, CARE Quality Assurance Operations Manual; Effective Pharmacy Management; Profit Mastery; Survival Spanish for Pharmacists; Employee Policy and Procedures; Selling A Pharmacy; and more!

For more information or to join NCPA before you buy, visit www.ncpanet.org or call 1-800-544-7447

ThankYouPfizer

for your Support of the Virtual Adherence Network Test in Arkansas

The National Community Pharmacists Association (NCPA) is happy to be working

with the Arkansas Pharmacists Association on a groundbreaking adherence pilot

program in the state of Arkansas.

• Testing the first large scale virtual network of community pharmacies

• Connecting nearly eighty pharmacies through an adherence technology,

PrescribeWellness

• Improving the lives of thousands of Arkansans

• Demonstrating community pharmacy’s impact on quality care

Thank you to all the Pharmacy Management Systems represented:

Computer-Rx, DAA Enterprises/Visual SuperScript, Liberty Computer Systems,

Lapnaippe Pharmacy Services, McKesson EnterpriseRx, McKesson Pharmaserv,

PDX, PioneerRx, Positrack, QS1, Rx 30, RxMaster, Speed Script

Goal: Influence community pharmacists to recognize and provide adherence ser-

vices as a core competency of the profession.

• Working with academicians to develop and publish an Adherence Educators

Toolkit

• Providing pharmacists with the information and tools that will influence their

behavior to increase patient medication adherence

• Engaging with consumer groups like the National Consumers League to support

pharmacists’ role in improving patient medication adherence

• Informing legislators, regulators, and payers about the importance of patient

medication adherence

Thankyouforthegeneroussupportfromoursponsors.Visit www.ncpanet.org/adherence for more information

*Source: Assessing the Impact of a Community Pharmacy-Based Medication Synchronization Program On Adherence Rates,

NCPA. 2014.

According to a recent NCPA PAMA Study with Ateb, patients enrolled in a medication synchroni-zation program averaged over 100 additional days on therapy compared to their non-enrolled peers.*


Daily Programming

Product Categories

ACCREDITATIONAmerican College of Apothecaries .... 719Board of Certification/Accreditation

(BOC) ...................................................306Center for Pharmacy Practice

Accreditation ..................................... 326 Pharmacy First ....................................1020 Pharmacy Technician Certification

Board .................................................. 727 R. J. Hedges & Associates ....................616The Compliance Team ..........................717URAC .......................................................820

ADHERENCEAteb ......................................................1048Flavorx, Inc. .........................................1029McKesson .............................................1207Medicine-on-Time ............................. 1618Merck ....................................................1444MTS, An Omnicell Company .............1024OmniSys, LLC .......................................1417 Outcomes MTM ..................................... 212Pharmacy Development Services .... 1518Pharmacy Quality Solutions ...............408Prescribe Wellness ................................213 RxWiki ..................................................1343TCGRx ......................................................915VoiceTech.............................................1407

ASSOCIATIONAmerican College of Apothecaries .... 719Chain Drug Marketing Association ....1244HPSO ..................................................... 1152International Academy of Compounding

Pharmacists ....................................... 721NASPA—APMS ....................................... 726NCPA ....................................................... 313NCPA Foundation .................................. 519NCPDP ...................................................1043Partners In Pharmacy ...........................517 Texas Pharmacy Association ..............205

BUYING GROUPAmerican Pharmacies .......................... 312CAPS .....................................................1330 Compliant Pharmacy Alliance ............603

Independent Pharmacy Cooperative .. 525 PPSC USA LLC ........................................209 United Pharmacy Network .................. 715 COMPOUNDINGAmerican College of Apothecaries .... 719Centor ................................................... 1014Fagron ...................................................1117Flavorx, Inc. .........................................1029Freedom Pharmaceuticals, Inc. ........1336H.D. Smith ............................................1325Health Engineering Systems ..............308Letco Medical ...................................... 1031Medisca ................................................1355PCCA .....................................................1307Pharmacy Development Services .... 1518R. J. Hedges & Associates ....................616RxWiki ..................................................1343The Compliance Team ..........................717

DIABETESAcura Pharmaceuticals, Inc. ............. 1154Almased USA, Inc. ................................404Diasend, Inc. .........................................1141 Dr. Comfort/Bell—Horn,

DJO Professional Retail .................... 618H.D. Smith ............................................1325H&H Wholesale Services Inc. .............202Incrediwear ...........................................945Konsyl Pharmaceuticals, Inc. ...........1239LifeScan ................................................. 826 McKesson .............................................1207Novo Nordisk ....................................... 1137

DIETARY SUPPLEMENTSEssential Formulas Incorporated .....1242Ortho Molecular Products ...................1418Pure Encapsulations .......................... 1315

FINANCIAL SERVICEBankers Healthcare Group, Inc. ........1121Live Oak Bank .......................................503 First Financial Bank ........................... 1142

GENERICSAcura Pharmaceuticals, Inc. ............. 1154

Auburn Pharmaceutical .....................1320Bellco Generics (BG) .......................... 1124Cardinal Health...................................1007Genetco, Inc. .........................................1118GenSource RX .......................................509 H.D. Smith ............................................1325HealthSource Distributors ...................316H&H Wholesale Services Inc. .............202HyGen Pharmaceuticals, Inc. .............. 931Managed Health Care Associates, Inc./

Net-Rx .................................................909Masters Pharmaceutical, Inc. ........... 1413McKesson .............................................1207Minnesota Independent Cooperative .... 707ParMed Pharmaceuticals ..................... 707PBA Health ............................................1419Pill Terminator ....................................1508Qualitest Pharmaceuticals, Inc. ........1238RDC .......................................................1433Smith Drug ...........................................1344

GOVERNMENT AGENCYCDC Office on Smoking & Health .......220FDA/CDER ............................................1050

HBA1-800-Pharmacy ...............................1253Amish Origins .....................................1250Bellco Generics (BG) .......................... 1124 Bionix Health at Home ....................... 1041Cardinal Health...................................1007Chain Drug Marketing Association ..1244Franklin Eyewear ...............................1249GenSource .............................................509 Hamacher Resource Group ..................304H.D. Smith ............................................1325HUMCO ................................................... 612Incrediwear ...........................................945Konsyl Pharmaceuticals, Inc. ...........1239Mason Vitamins .................................. 1156MedActive Oral Pharmaceuticals ....... 918 Pill Terminator ....................................1508Prince of Peace—Tiger Balm .............1236Procter & Gamble ............................... 1431Promotions Unlimited ........................1245 RDC .......................................................1433


Reckitt Benckiser ................................1437Scimera BioScience ............................1432Smith Drug ...........................................1344Spenco Medical Corporation ...............609US Nutrition ...........................................709Variety Distributors, Inc. ................... 1241WynnPharm, Inc. .................................302

HOME HEALTH CAREBD ............................................................402Cardinal Health...................................1007Dr. Comfort/Bell—Horn,

DJO Professional Retail .................... 618Dr. Fuji/ACIGI .......................................1349H.D. Smith ............................................1325H&H Wholesale Services Inc. .............202HPSO ..................................................... 1152Incrediwear ...........................................945Infinite Therapeutics ..........................1237McKesson .............................................1207Smith Drug ...........................................1344

LONG-TERM CAREAcura Pharmaceuticals, Inc. ............. 1154Bellco Generics (BG) .......................... 1124Cardinal Health...................................1007GeriMed, Inc. .........................................920Genetco, Inc. .........................................1118H.D. Smith ............................................1325Integra, Inc. ...........................................928Konsyl Pharmaceuticals, Inc. ...........1239Managed Health Care Associates, Inc./

Net-Rx .................................................909Manchac Technologies—DOSIS ..........933McKesson .............................................1207MedCall, LLC.......................................... 925 MTS, An Omnicell Company .............1024Pharmacy First ....................................1020QS/1—LTC ............................................... 913RX Systems Inc. ....................................806Smith Drug ...........................................1344SoftWriters, Inc. .................................... 919TCGRx ......................................................915The Compliance Team ..........................717Uvanta Healthcare ................................ 927

MARKETING/COMMUNICATIONSAshgrove Marketing ............................. 626 Formula 3 Marketing .........................1256Ideation Inc. .........................................1257LDM Group .............................................907

NATURAL PRODUCTS1-800-Pharmacy ...............................1253Acura Pharmaceuticals, Inc. ............. 1154Aleva Naturals ..................................... 1251 Almased USA, Inc. ................................404Douglas Laboratories, Inc. ..................1317Emerson Ecologics ...............................302Essential Formulas Incorporated .....1242H&H Wholesale Services Inc. .............202Konsyl Pharmaceuticals, Inc. ...........1239Ortho Molecular Products ...................1418Pet Naturals of Vermont .....................1255 Pharmax ............................................... 1319 Pure Encapsulations .......................... 1315Scimera BioSciences ..........................1432Smith Drug ...........................................1344

OTC1-800-Pharmacy ...............................1253Amish Origins .....................................1250Bellco Generics (BG) .......................... 1124 Bionix Health at Home ....................... 1041Cardinal Health...................................1007Chain Drug Marketing Association ... 1244Franklin Eyewear ...............................1249GenSource RX .......................................509 Hamacher Resource Group ..................304H.D. Smith ............................................1325HUMCO ................................................... 612Incrediwear ...........................................945Konsyl Pharmaceuticals, Inc. ...........1239Mason Vitamins .................................. 1156MedActive Oral Pharmaceuticals ....... 918 Pill Terminator ....................................1508Prince of Peace—Tiger Balm .............1236Procter & Gamble ............................... 1431Promotions Unlimited ........................1245 RDC .......................................................1433Reckitt Benckiser ................................1437Scimera BioScience ............................1432Spenco Medical Corporation ...............609US Nutrition ...........................................709Variety Distributors, Inc. ................... 1241WynnPharm, Inc. ................................. 320

OTHERAdvocacy, Pharmacists United for Truth

& Transparency ................................ 926 Automation, Automation-Medicine-On-

Time .................................................. 1618Parata Systems .....................................706

RxMedic............................................1037

Broker, American Healthcare Capital ....... 1441

Business Solutions, Pharmacy Development Services . 1518

Certification, Board of Certification/Accreditation (BOC) ..........................306

Cosmaceuticals, Rx Skin Therapy..1254 Drug Databases, First Databank ....... 725Drug Disposal, RDC ..........................1433Fraternity,

Kappa Psi Pharmaceutical Fraternity 1353 Phi Delta Chi Pharmacy Fraternity .... 1351

Front End Merchandise, DryCorp, LLC ....................................1248

GPO, GeriMed, Inc. ...............................920 Innovatix, LLC ...................................307

Greeting Cards, Designer Greetings .. 1130 Health System Kiosk Manufacturer,

Computerized Screening ..............1507 Homeopathic, Boiron ........................ 1015Infusion, Managed Health Care

Associates, Inc./Net-Rx ....................909Insurance, HPSO ................................ 1152 Pharmacists Mutual Companies ..... 425IPO, Independent Pharmacy

Cooperative ........................................ 525 Jewelry, Gold Promotions .................1057Lab Testing Service, Ulta Lab Tests .....917Medical Food, Metagenics ............... 1318Medicare Program, Medicare’s Limited

Income Net ......................................1443Mergers & Acquisitions, American

Healthcare Capital ......................... 1441 Nutraceuticals, Metagenics ............. 1318OTX, Smith Drug ................................1344PBM, PDMI ............................................. 825 Pharmacogenomics, Harmonyx ..... 1145 Pharmacy Compliance,

R. J. Hedges & Associates .................616Pharmacy Consumables,

Pharmacy Automation Supplies ... 1012Pharmacy Cooperative Group,

American Pharmacy Cooperative, Inc. (APCI) ................................................ 1216

Pharmacy Design, Gladson Design Group ....................1511

Pharmacy Network, GeriMed, Inc. ...920Point-of-Sale,

CAM Commerce Solutions ...............303Quality Improvement, Pharmacy

Quality Solutions ............................. 1216Skincare, Bio-Oil ...............................1220Store Fixtures, Smith Drug ..............1344


Supplements/Vitamins, Douglas Laboratories .......................1317 Essential Formulas Inc. ..................1242 Ortho Molecular Products ...............1418 Pure Encapsulations ....................... 1315

Wellness Works...............................1252Vaccines, PaxVax ...............................1328 Vaccines, VaxServe ..............................914Work Comp Processing, ServRx, Inc. .916Work Flow,

Pharmacy Work Flow Magic ......... 1461

PACKAGINGMedicine-On-Time ............................. 1618RX Systems Inc. ....................................806

PHARMACEUTICALAcura Pharmaceuticals, Inc. ............. 1154Bayer Healthcare Pharmaceuticals ... 1025Bellco Generics (BG) .......................... 1124 Berry Plastics Corporation ................ 1221Boehringer Ingelheim ........................ 1316Cardinal Health...................................1007Centor ................................................... 1014Chattem—A Sanofi Company .............1114Cutis Pharma ......................................... 827Dermalogix Partners Inc. ....................207 Eisai, Inc. ...............................................406Emerson Ecologics ...............................302Fagron ...................................................1117Freedom Pharmaceuticals, Inc. ........1336Genetco, Inc. .........................................1118Gensco Laboratories ............................. 702 H.D. Smith ............................................1325H&H Wholesale Services Inc. .............202HUMCO ................................................... 612Impax ...................................................... 818Johnson & Johnson Healthcare

Systems ............................................1225Konsyl Pharmaceuticals, Inc. ...........1239Lilly USA, LLC ........................................309Managed Health Care Associates, Inc./

Net-Rx .................................................909Manchac Technologies—DOSIS ..........933 Masters Pharmaceutical, Inc. ........... 1413McKesson .............................................1207Meda Pharmaceuticals ........................206MedCall, LLC.......................................... 925Medisca ................................................1355Merck & Company ..............................1444Merck + Company .............................. 1516 Minnesota Independent Cooperative .... 707Mission Pharmacal Company ............. 812

Mylan Pharmaceuticals ..................... 1212Novo Nordisk ....................................... 1137ParMed Pharmaceuticals ................... 1016PBA Health ............................................1419PCCA .....................................................1307Pfizer ....................................................... 513Pill Terminator ....................................1508Purdue Pharma L.P. .............................. 427RDC .......................................................1433RxMedic ...............................................1037Smith Drug ...........................................1344Takeda Pharmaceuticals N. America .. 1148TEVA Pharmaceuticals USA .............. 1109The Compliance Team ..........................717Therapeutics MD .................................1345 Upsher-Smith Laboratories, Inc. ......1206WynnPharm, Inc. ................................. 320

PSAOPBA Health ............................................1419 Pharm Assess, Inc. ............................. 1140Pharmacy First ....................................1020

PUBLICATION/alert ........................................................814Inside Pharmacy .................................1055Pharmacy Times .................................1342RxInsider ................................................ 724 US Pharmacist ........................................816

SERVICE1-800-Pharmacy ...............................1253Buy-SellAPharmacy.com ...................1006CAM Commerce Solutions ...................303Cardinal Health...................................1007Diasend, Inc. .........................................1141Flavorx ..................................................1029 Guaranteed Returns ............................. 324Hamacher Resource Group ..................304Harmonyx ............................................ 1145 H.D. Smith ............................................1325Innovatix, LLC .......................................307Lagniappe Pharmacy Services (LPS) .. 1425MedCall, LLC.......................................... 925Mirixa Corporation ............................... 527OmniSys, LLC .......................................1417PAAS National, Inc................................607PBA Health ............................................1419PDX-NHIN ...............................................937Pharmacists Mutual Companies ......... 425Pharmacists OnLine/Genius Central ...1324Pharmacy Development Services .... 1518Pharmacy First ....................................1020

PharmaLink, Inc. ................................1444PPOK .....................................................1506Provider Pay ........................................1332PRS/NASI ............................................. 1331QS/1 ........................................................807QS/1—LTC ............................................... 913Return Solutions, Inc. ........................ 1128R.J. Hedges & Associates .....................616RxWiki ..................................................1343Sharps Compliance Inc. .......................943StoneRiver Pharmacy Solutions ....... 1231Sykes & Company, P.A. ........................608TelePharm............................................ 1150Thrifty White Pharmacy ...................1044 Waypoint Pharmacist Advisors ..........305

SOFTWAREComputer-Rx........................................ 1136 QS/1 ........................................................807QS/1—LTC ............................................... 913

STORE FIXTURESAcura Pharmaceuticals, Inc. ............. 1154FireKing Security Group ...................... 318 Formula 3 Marketing .........................1256Gladson Design Group ........................1511Sartoretto Verna S.R.L .......................1233Smart Step Flooring ............................1414

TECHNOLOGYANX.eBusiness ....................................1056Ateb ......................................................1048Best Computer Systems ....................... 831 CAM Commerce Solutions ...................303Cardinal Health...................................1007CarePoint, Inc. .....................................1326Computer-Rx........................................ 1136 Datarithm LLC. ......................................936Data Rx Management, Inc. .................. 221Diasend, Inc. .........................................1141 ECR Software Corporation ................ 1120Emdeon .................................................1217FireKing Security Group ...................... 318 Harmonyx ............................................ 1145H.D. Smith ............................................1325Health Business Systems Inc. ............1111Health Engineering Systems ..............308iMedicare ............................................. 1210 Innovation .............................................208Integra, Inc. ...........................................928Integral Solutions Group.....................1017 KeyCentrix, Inc. .................................... 713Kirby Lester, LLC ................................... 325


Lagniappe Pharmacy Services (LPS) .. 1425 Liberty Software ................................... 524Logix, Inc. .............................................. 813Managed Health Care Associates, Inc./

Net-Rx .................................................909Masarn, Inc. ...........................................829 MatchRx ................................................. 912Manchac Technologies—DOSIS ..........933McKesson .............................................1207Micro Merchant Systems ................... 1019Mirixa Corporation ............................... 527 OmniSys, LLC .......................................1417 Optimum Hormone Balance .............. 1512 P4 Technologies .................................1439Parata Systems .....................................706PDX-NHIN ...............................................937Pharmacists OnLine/Genius Central ...1324Pharmacy First ....................................1020PioneerRx ............................................... 619Praeses Business Technologies ......... 815 Prescribe Wellness ................................213 QS/1 ........................................................807QS/1—LTC ............................................... 913RelayHealth ........................................... 819

Repeat Rewards .....................................817 Retail Management Solutions .............203Rx30 Pharmacy System ....................1337 RxWiki ..................................................1343Scientific Technologies Corporation ...1243 ScriptPro ................................................403SIGIS .....................................................1430SoftWriters, Inc. .................................... 919Speed Script Pharmacy Systems .....1420Surescripts ............................................. 625TeleManager Technologies ............... 1107TCGRx ......................................................915TelePharm............................................ 1150VoiceTech.............................................1407VUCA Health ........................................ 1051 Wolters Kluwer Health ..........................515

WHOLESALE/DISTRIBUTORAmeriSourceBergen ........................... 1125Anda Inc. ................................................ 613Attix Pharmaceuticals ........................ 1139Center Court ..........................................824Dr. Fuji/ACIGI .......................................1349Emerson Ecologics ...............................302

Essential Formulas Incorporated .....1242Freedom Pharmaceuticals, Inc. ........1336Genetco, Inc. .........................................1118GenSource RX .......................................509 H.D. Smith ............................................1325H&H Wholesale Services Inc. .............202HyGen Pharmaceuticals, Inc. .............. 931Infinite Therapeutics ..........................1237Louisiana Wholesale Drug Company ...1416Mason Vitamins .................................. 1156Masters Pharmaceutical, Inc. ........... 1413Manchac Technologies—DOSIS ..........933McKesson .............................................1207Minnesota Independent Cooperative .... 707Morris & Dickson ..................................624Pill Terminator ....................................1508Popular Greetings Inc. .......................1049RDC .......................................................1433River City Pharmaceuticals .................704Smith Drug ...........................................1349TADgreen Inc. .....................................1240The Harvard Drug Group ...................1030Value Drug Company ...........................924Variety Distributors, Inc. ................... 1241

© 2014 Cardinal Health. All rights reserved. CARDINAL HEALTH, the Cardinal Health LOGO, ESSENTIAL TO CARE, MEDICINE SHOPPE AND MEDICAP are trademarks or registered trademarks of Cardinal Health. All other marks are the property of their respective owners. Lit. No. 1RI14-19052 (08/2014)

Realizing the power of independence.

Community Pharmacy Advantage

You’re invested in your pharmacy. We’re invested in you.Your pharmacy is unique. That’s why we take a listening approach to meeting your needs: you tell us where you want to go and we’ll help you get there. With Cardinal Health Community Pharmacy Advantage, you have access to flexible, customizable business solutions that enable you to realize your unique vision, expand your business and help the people in your community live healthier lives. Whatever the future brings, we have your back.

Visit us at Booth 1007 to learn about our new Medicine Shoppe® and Medicap® co-branding option that can provide you with a Community Pharmacy Advantage.

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1RI14-19052_NCPA Tradeshow POE Ad_FINAL.indd 1 8/26/14 1:49 PM

MARK YOUR CALENDAR | FEBRUARY 11–15, 2015

St. Kitts

NCPA MULTIPLE LOCATIONS PHARMACY CONFERENCEContinuing Education, Networking, Exhibitors, and much more…

Marriott Hotel, St. Kitts | Check www.ncpanet.org for updates

Documents

OCT. 18–22, 2014 - National Community Pharmacists