Organizational Quarantine (OQ): - AATC

A S I A N A V I A T I O N T R A I N I N G C E N T R E

Organizational Quarantine (OQ):

Simulator Training Travel Bubble (STTB)

ASIAN AVIATION TRAINING CENTRE LTD | BANGKOK AIRWAYS BUILDING 3, 3RD FLOOR, 999 MOO 4, BANGNA-TRAT ROAD, BANGCHALONG, BANGPLEE, SAMUTPRAKARN 10540, THAILAND

TEL : +66 2 316 0622-24 FAX : +66 2 316 0625 www.aatc-bkk.com

A S I A N A V I A T I O N T R A I N I N G C E N T R E

http://www.aatc-bkk.com/

A S I A N A V I A T I O N T R A I N I N G C E N T R E : E s t a b l i s h m e n t a n d I m p l e m e n t a t i o n P l a n f o r O Q


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Change Record

Version Date By Comment

Initial 17 Dec 2020 Nontapat D. Initial release

Rev 1 29 Dec 2020 Nontapat D. 1.1 Amend COE issue process

1.2 Amend COVID test

4.1 Amend booking session

5.4 Amend Clause 5.4 COVID test

201229_AATC Establishment and Implementation Plan for OQ EN Rev 1



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As the Civil Aviation Authority of Thailand (CAAT) and the International Civil Aviation Organization

(ICAO) are seeking the possibility for Pilot Proficiency Checks (PPC) to be undertaken in Thailand

during the COVID-19 pandemic, this proposal is created by Asian Aviation Training Centre Ltd.

(AATC) in order to present a guideline and procedure which follows the instruction of ICAO, CAAT

and Center for COVID-19 Situation Administration (CCSA).

Since the COVID-19 Contingency Related Differences (CCRD’s) – Temporary differences to the

ICAO SARPs – referred to as Alleviations will be withdrawn on the 31st March 2021, AATC is

delighted to be a part of this solution by providing the outstanding and safe pilot training services

and we shall overcome this difficult situation together with the airlines in order to keep the sky

safe.



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Table of Contents

Asian Aviation Training Centre Ltd. .............................................................................................................. 5

Location ..................................................................................................................................................... 6

Training Facilities and Site Map ................................................................................................................ 7

Approved Training Organization (ATOs) ................................................................................................... 8

Flight Simulation Training Device.............................................................................................................. 9

Other facilities ........................................................................................................................................... 9

Challenges during COVID-19 pandemic ...................................................................................................... 10

Solution ....................................................................................................................................................... 11

Prepare ........................................................................................................................................................ 12

1. Standard Operation Procedures (SOP) for Pre-Quarantine ............................................................... 12

Protect ......................................................................................................................................................... 14

Prevent ........................................................................................................................................................ 15

2. Standard Operation Procedures for Quarantine ............................................................................... 15

3. Standard Operation Procedures for Operating Personnel ............................................................... 17

4. Standard Operation Procedures for Quarantined Persons ............................................................... 17

5. Standard Operation Procedures for Transportation Management .................................................. 18

6. Standard Operation Procedures for Food and Beverage Management ........................................... 22

7. Standard Operation Procedures for Cleanliness Management ........................................................ 23

Waste Management of Novotel Bangkok Suvarnabhumi Airport Hotel ................................................ 27

Waste Management of Asian Aviation Training Centre Ltd. .................................................................. 27

Follow-up .................................................................................................................................................... 29

9. Standard Operation Procedures for Security Management ............................................................. 29

10. Standard Operation Procedures for Release Management ........................................................... 30

Contacts ...................................................................................................................................................... 31



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Asian Aviation Training Centre Ltd.

Founded in 1996, AATC, an EASA Approved Training Organization (ATOs), is a Thai registered

company and a provider of pilot training.

Situated within easy reach of Bangkok Suvarnabhumi International Airport, our training facility

offers a modern training environment with eight (8) full flight simulators and three (3) lower level

training devices.

Our ATR42/72 simulators are independently qualified Level D by EASA under JAR-FSTD-1A for 4

aircraft versions 42-300, 42-500, and the 72-212A (72-500) and the 72-212A and 72-210E is Level

D approved by the Thai CAAT. The ATRs have also been Level D approved by amongst others,

Vietnam, Botswana, India, Malaysia, New Zealand, Australia, Bangladesh, Nepal, Philippines,

China, Oman, Pakistan, Philippines, PNG, UAE, Tanzania and Myanmar authorities. There are 3

full mock-ups configurable for all versions.

The two ATR 72-600, three A320 and one A330 simulators are all qualified Level D EASA under

CS-FSTD(A) and by the Thai CAAT and have also been Level D approved by various authorities

including Cambodia, Fiji, Hong Kong, Laos, Myanmar, India, Bhutan, Philippines and Vietnam

authorities. Mock ups of all Airbus types are also available.

Classrooms, briefing and debriefing rooms, EASA approved Flat Panel Trainers (FPT) are also

available.

AATC operates 24 hours a day, 365 days a year providing pilot training facilities and services to

over 100 airlines from all parts of the world but primarily supports airlines in ASEAN States and

throughout Asia.



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Location

AATC is located at Bangkok Airways Building 3, 3rd Floor, No. 999, Moo 4, Bangna-Trat Road,

Bangchalong Sub-district, Bangplee District, Samutprakan Province, 10540 Thailand.

AATCs telephone number is +66 2 316 0622-24, fax number is +66 2 316 0625, and email address

is [email protected].



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Training Facilities and Site Map

AATC is co-located at Bangkok Airways Operations Centre.

AATC office staff and management are situated in Building 3, per above design layout.

The Full Flight Simulators (FFS) at AATC are spread across four Simulator buildings. Each Simulator building houses two FFS bays.

The remaining layout is broken down into;

• Building 4 houses 2 x ATR500

• Building 5 houses 1 x A320 and 1 x A330

• Building 6 houses 1 x A320 and 1 x ATR600

• Building 7 houses 1 x A320 and 1 x ATR600



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Approved Training Organization (ATOs)



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Flight Simulation Training Device

Other facilities



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Challenges during COVID-19 pandemic As per the ICAO Annex 6 Part I Chapter 9 Section 9.4.4.1, all pilots working in the commercial air

transport sector are required to complete regular PPC’s twice within any one-year period. These

checks are carried out in Full Flight Simulators and any pilots who do not complete these checks

will not be permitted to fly.

Due to the COVID-19 pandemic, the PPC CCRD has provided relaxation to the extent that a

regulated PPC can be extended until 31 March 2021 for some National Aviation Authorities, but

after that a regulated simulator PPC is required. Once local Authorities lift the easing of CCRDs,

it is expected there will be a surge in simulator training required and the current supply of

simulator availability and Training Centres may not be sufficient, further compounding the

problem.

Many countries do not have “in-country” simulator training facilities and as such pilots have no

option than to travel overseas in order to carry out their PPC. COVID-19 has restricted travel in

many countries and regions to the extent where pilots have been unable to travel to their usual

“out of country” simulator facilities. A number of AATC customers face this challenge, including

airlines based in Laos, Myanmar, Cambodia, Maldives and Bhutan to name just a few.

Currently, many commercial airline operators in Asia have numerous pilots who are approaching

the end of their one-year period since their previous regulated simulator PPC. This leaves the

airlines with two options:

1. Arranging travel for pilots to attend simulator facilities and conduct simulator training

despite current travel restrictions.

2. Standing down pilots, pilot redundancies or in the worst-case scenario cease operations.

As of today, option 1 is not possible for many pilots and airlines given the travel restrictions in

place.

Option 2 is clearly to the detriment of local economies, industry supply chains, trade, tourism and

general movement within Asia and the ASEAN markets. This option may take many years to be

reversed, unless urgent action is taken.



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Solution

ICAO recommends that a Simulator Training Travel Bubble (STTB) be established for pilots to

travel to simulator facilities, such as AATC, for the sole purpose of conducting simulator

training. This will help to ensure safer skies with all pilots being able to train in approved

training centres.

STTB – incorporates four key elements;

1. Prepare Prior to travel for simulator

2. Protect Public Health Corridor

3. Prevent Comply with COVID plan

4. Follow-up If infection occurs

AATC has always focused on the highest standards of pilot training and is dedicated to aviation

safety.

AATC is fully compliant with the four STTB controlling elements.

Therefore, AATC fully supports the ICAO recommendation to allow foreign airline pilots to train

at AATC under the STTB for the benefit of maintaining airline safety.



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Prepare

1. Standard Operation Procedures (SOP) for Pre-Quarantine

1.1 The Foreign Airline contacts AATC to request for Simulator Training. • Foreign Airline to request PPC slots with AATC (Pilot Proficiency Check: PPC) (2 x 4 hour

sessions)

• Within 24 hours, AATC to confirm slots in email to customer and will also attach;

o AATCs standard invitation letter for presentation to the Embassy o AATC safety policy for foreign airline o Details of Organizational Quarantine (OQ) accommodation (Novotel

Suvarnabhumi Airport hotel) and requirements of stay whilst in the OQ • AATC to also advise foreign customer of Thai Government requirements as provided to

AATC by CAAT and CCSA;

• AATC to provide the following to CAAT, or other nominated Government department for

tracing purposes;

o Official letter to Director General of CAAT requesting access for the Foreign

airline and its list of pilots to return for training at AATC under the STTB

o Name of the Foreign Airline and names of the individual pilots included contact

detail e.g. employee personnel number, email address and telephone number

o Simulator session dates and specific session times o Documents required by CAAT for Certificate of Entry processing;

▪ Copy of Passport

▪ Confirmed Simulator Session booking.

▪ Proof of health Insurance cover COVID-19 (personal or company insurance

will suffice as long as it meets the Thai Govt requirement of US$100,000

cover)

▪ Copy of OQ Certificated Organizational Quarantine

▪ Copy confirmed Flight booking

• AATC receives the Certificate of Confirmation from CAAT and the Certificate of Entry

(COE) from the Ministry of Foreign Affairs before passing to the customers. The

customer submits the COE to the Royal Thai Embassy for entry visa issuance.



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1.2 Prior to travel for simulator

All foreign pilot is strongly recommended to contact the Royal Thai Embassy at your home

country for correct guidance on visa application. However, based on the current information

shared by the local Thai government online, the following information would be required.

Two weeks prior to travelling, the foreign based crew monitor their health for COVID symptoms

and if necessary are tested in accordance with COVID testing protocols to ensure pilots are COVID

free before travel.

Measures before entering into the Kingdom, according to the Section No. 11.2 of the Order of

the Centre for the Administration of the Situation due to the Outbreak of the Communicable

Disease Coronavirus 2019 (COVID-19) No. 7/2563.

• Refrain from travelling outside of the country of origin for a period of 14 days and avoid risk-prone areas or crowded places for no less than 14 days;

• Provide the local Royal Thai embassy the following documents for the entry into the Kingdom with a Non-business visa type B;

o A document certifying that the person is allowed to enter into the Kingdom (Certificate of Entry – COE);

o The applicant should have a letter of employment issued from their airline, o Medical certificate attesting that the traveler is fit to travel (Fit to Fly Health

Certificate/Fit to Travel Health Certificate); o Medical certificate attesting that the traveler is free from COVID-19 (Medical

Certificate with a laboratory result indicating that COVID-19 is not detected, by RT-PCR technique, issued no more than 72 hours before travelling);

o Insurance policy covering health care and treatment expenses for COVID-19 disease, or any other guarantee throughout their stay in the Kingdom, with a coverage of no less than 100,000 USD;

o Proof or any evidence showing the confirmed Novotel booking for the duration of the stay in Bangkok

• A document containing personal information if required by the Embassy, must be sent on to AATC.

• The COVID-19 Test Requisition Form from the Princ Hospital (sent by AATC to the airline) should also be completed and emailed to AATC.

• Conduct exit screening for respiratory symptoms and temperature measurement of

travelers for fever at Points of Entry at the country of origin before embarkation (Exit

screening), if available at the airlines home port.



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Protect

The following schedule shows a foreign airline pilot entering the Kingdom for simulator training.

Prior travelling

• Contact the local Thai embassy and submit required documents for Non-immigrant B visa

Day 0

• Arrived the Kingdom of Thailand

• Conduct COVID-19 test at DDC at the airport

• Travel by allocated vehicles to Novotel Suvarnabhumi Airport Hotel (OQ)

Day 1-3

• Travel by allocated vehicles between AATC and Novotel

• Complete AATC Entry & Exit screening

Day 4-14

• Travel only by allocated vehicles and leave the Kingdom of Thailand upon completion of simulator training.

• Conduct COVID-19 test twice a week at the hotel during staying. The test result lasts 72 hours from point conducted. (*Should the result last less than 72 hours before departure, there will be no need to conduct a final test before leaving)



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Prevent

2. Standard Operation Procedures for Quarantine

2.1 Measures upon arrival in the Kingdom of Thailand

• Conduct entry screening for respiratory symptoms and temperature measurement for fever

at Suvarnabhumi Airport before entering into the Kingdom (Entry screening) • Submit COVID-19 free certificate documents to disease control officers at Suvarnabhumi

Airport, as required • Undertake COVID-19 diagnostic test by RT-PCR technique at Points of Entry, and check-in at

the place of stay according to the determined travel plan but shall not leave the place of stay

until receiving results attesting that the person is free from COVID-19

2.2 Accommodation and features of Novotel Suvarnabhumi Airport Hotel

• The Quarantine building is a reinforced concrete building. The structure of the building is stable and approved by Building Control Act, B.E. 2006 with the latest building inspection

on October 25th, 2019

• The Quarantine building has a standard security system including tools and fire

extinguishers, Alarm system in case of fire, CCTV with record system, Automatic

Defibrillator and Emergency transfer devices

• The quarantine building has air conditioning system with the functions of the system; o General rooms have a separate fan coil unit (FCU) system in each room (1 unit /

room). Can turn on-off and control the temperature in the room with a control

panel which is installed in the room. • Other areas have an Air Handling Unit (AHU) system there's ventilation to maintain the

quality of indoor air.

• The quarantine area will be subject to a restricted area. Entry is permitted only to

Quarantined Persons, relevant or authorized personnel and medical personnel and

strictly prohibited to allow outsiders to enter the area. • Pilot or Quarantined Persons will be assigned one person per room. There is a private

bathroom and toilet in each room.



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2.3 AATC Training facilities

• Flight training simulator building Is a reinforced concrete building. Strong Stability The

structure of the building is complete according to the standards.

• Building 7 (screenshot below) at AATC is designated for foreign airlines only

• Flight training simulator building has standard security system including tools and fire

extinguishers, alarm system in case of fire, CCTV with record system, automatic

Defibrillator and Emergency transfer devices and security personnel

• Flight training simulator building has air conditioning system with system working; o Refrigeration system by using cold water and external ventilation system.

o Simulator has the ventilation system and air flow through the air filter according

to HEPA filter standard



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3. Standard Operation Procedures for Operating Personnel

3.1 Standard Operation Procedures for Operating Personnel

• Relevant AATC staff will receive operational training which include how to wear personal

protective equipment from Princ Hospital and will be clearly assigned the duties to reduce

operational safety risk. • All staff must be screened before entering the workplace with temperature measurement

and report on symptoms every day. If staff has sick, he or she must take sick leave and go to

see doctor for diagnosis and treatment. Employees of AATC must follow the COVID-1 9

Outbreak Response Handbook and safety policy. • All AATC staff on duty must remain aware and keep at least 1.5 m distance with Quarantined

Persons. • All AATC staff on duty must wear protective equipment during working, each staff protective

equipment, such as face masks, gloves, hair caps, personal protective equipment, face masks,

boots, etc. depending on their specific job and task

4. Standard Operation Procedures for Quarantined Persons

4.1 Standard Operation Procedures for Pilot Proficiency Check: PPC training

• The pilot, as the Quarantined Persons, must travel on the provided Novotel sealed vehicle

only and must be registered through the screening at Building 7 • All CREW must stay within the designated building • Where possible, please do not cough or blow your nose in a public space

• Must have body temperature checks daily • Always wash hands with soap water after coughing, sneezing, before and after eating, going

to the toilet • Keep cleanliness and dispose of litter in the designated infectious bins provided • If you find that you have symptoms such as fever, cough, sneezing, runny nose, sore throat,

shortness of breath, rapid breathing, tiredness or difficulty breathing and / or have a history of

fever or have measured temperature from 37.5 degrees Celsius or higher, you must notify the

relevant authorities immediately • Any session booked by the airlines must not be changed at any circumstances. Should there is

any changes occurred, the pilot must inform AATC in advance (24 hours before the session

starts).



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• The pilot shall not do the brief and debrief sessions at the AATC facility. Any brief or debrief

sessions are strongly recommended to be conducted online.

5. Standard Operation Procedures for Transportation Management

5.1 Admission of pilots in and out of quarantine building

• Novotel Suvarnabhumi Hotel will provide transportation to/from the airport and to/from AATC to the hotel

o Airport staff and driver communicates with the staff who are responsible for

staying registration to prepare for pilot welcome o The driver checks the car's partitions to ensure it is in good condition, sealed,

without air leaks o The driver wears personal protective equipment, gloves, face shield, mask and

socks o The driver shows the pilot's name plate at the meeting point and will verify the

identity of the pilot o The driver cleans pilot's baggage with 22 Multi-Quat sanitizer before taking into

the vehicle and verifies that the pilot is seated in the specified position o The driver calls ahead to the registration staff before travel to the hotel without

stopping under any circumstance. o The driver arrives the hotel and park behind the hotel to drop the pilot at the

registration point. o The driver checks the remaining luggage, then wipe clean with peroxide,

multiservice cleaner and disinfection where the pilot touches every point, such

as the seat, backrest and side mirrors where the pilot sits. Door handle inside-

outside Rear door, handle. Take the tissue paper into the provided red bag and

take it to the hotel provided point o After the end of daily work, the driver must remove the protective clothing and

other equipment into the red bag, tie the bag, and discard it at the hotel

provided point.

o The driver parked and clean the steering wheel, door openers and hands before

getting off the car. The driver should shower immediately when returning to

the accommodation



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• The hotel arrange car to pick-up pilot between the hotel and AATC training center

o The CREW shall travel in sealed route (Bubble) to and from the OQ and AATC

training facility

▪ Prior to taking OQ transport each pilot shall be temperature tested

▪ Must wear mask at all times

▪ Sanitize hands

o Prior to departure from the OQ to AATC, the OQ shall advise AATC of the expected arrival time of the transport at AATC facility

o The OQ transport shall transport the CREW direct to and from the hotel and AATC

simulator designated building (Buildings 7 only – designated for foreign pilots). The

travel schedule will be fixed based on the training session booked; therefore, there

must be no changes of time to travel to the AATC facility.

5.2 Making reservation procedures

Novotel Suvarnabhumi Airport Hotel will release welcome letter with mentioning details of the

staying in Organizational Quarantine (OQ) to the crews and also check in registration

information.

o Online registration form

o Passport

o The letter of quarantine acceptance

• Receptionists wearing Personal Protective Equipment (PPE) and be in active service.

• Receptionists check that the crews walk through shoe sole disinfectant mat before

passing infrared thermometer and then wearing shoe cover at the specify point.

• Receptionist check crews’ temperature and giving an advice about staying in OQ

(Organizational Quarantine) within 2 minutes regarding following details;

o Details of staying, rules and services throughout staying period.

o Register for quarantine acceptance and medical treatment rights.



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o Receptionist may take a photo of crews’ passport in case the crew doesn’t send it

before via email.

o Receptionists will inform about the contact detail of hotel staff and hospital staff.

• Crews get key card.

• Crews go to their rooms by having hotel staff which wearing PPE walking along

throughout the way to their rooms.

• Receptionists immediately clean the copy machine, pen, writing pad by using peroxide

multi surface cleaner and disinfectant after finish check in procedures.

5.3 Temperature check and Daily report

• The Hotel Nurse shall perform Temperature check on all CREW twice a day; at 09.00 AM in

the morning and by 18.00 PM in the evening

• The Hotel Nurse will record and send the daily report to the Department of Disease Control

throughout their stay as determined by The National Communicable Disease Committee

5.4 COVID-19 Test

• Pilot shall have a COVID-19 test upon arrival (Day 0) at the Suvarnabhumi Airport. The process will be conducted by the Department of Disease Control, Ministry of Public Health. This test would cost 3,000 Baht in total and this shall be paid by the pilot.

• During stay, the pilot will be required to have a COVID-19 test twice a week at the hotel until the date of departure e.g., Day 3, Day 7, Day 10 and Day 14. The test will be conducted by the Princ Hospital nurse at the hotel. The test result lasts 72 hours from point conducted (*Should the result last less than 72 hours before departure, there will be no need to conduct a final test before leaving).

• AATC Customer Service will arrange the test schedule for each pilot and will advise the pilot, the hotel and the hospital as appropriated.

• The Princ Hospital will email the test result to each pilot and the airlines.

• The cost of the test at the hotel is 4,000 Baht per person each time. The hospital will liaise with AATC regarding billing before AATC issues an invoice to the airlines for payment.

5.5 Temperature check required on all CREW before ENTERING the simulator building

• AATC Staff wear PPE and will station at the assigned service point at the front of Building 7

• The CREW shall be met by AATC staff on arrival at AATC facility to perform Temperature

check before ENTERING the simulator building

o In the event of a high temperature reading >37.5°C

▪ Wait 30 mins before second reading



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o Subsequent high temperature the customer will be ▪ Asked to sit and wait at assigned garden table and chairs which are located

between Building 6 and Building 7.

▪ AATC staff contact the Princ hospital to send an ambulance to pick up the

customer to seek medical attention and follow up

o The following parties shall be informed; ▪ Ministry of Public Health

▪ CAAT

▪ Novotel Suvarnabhumi

▪ AATC Safety Officer

▪ AATC Management

▪ CREW Employer

▪ Princ hospital

Pilot must stay in Building 7 only which is designated for foreign pilots



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6. Standard Operation Procedures for Food and Beverage Management

6.1 Food and Beverage Delivering

• Hotel Food and Beverage

o The pilot scans the QR Code or selects food from the menu in the room and calls

hotel staff.

o 3 meals will be delivered to the pilot on a daily basis according to the schedule.

By the hotel staff wearing gloves, face shield, mask and socks. Staff will bring

food to the front of the room.

o Food delivery staff clean themselves with soap and water immediately after

completing their job.

• Food and Beverage are not allowed to be bought to consume in AATC simulator building.

AATC will provide one bottle of drinking water for each pilot for a four-hour flight training.

6.2 Supplies Delivering (if any)

• The hotel reserves the right not to accept alcoholic beverages delivered to quarantine

person.

• Third parties such as relatives or pilot’s acquaintances are not allowed to bring any

items or parcels directly to the room. Must notify and leave with hotel staff for pickup

and delivery only

• All supplies containing will be cleaned and sterilized before being sent to the room.

• Hotel staff wearing gloves, face shield, mask and socks will bring supplies to the front of

the room.



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• Delivery staff clean themselves with soap and water immediately after completing their

job

7. Standard Operation Procedures for Cleanliness Management

7.1 Hotel Room Cleaning Management during the quarantine

• Housekeeping shall wear the PPE standard

• Head Housekeeping shall inform their Housekeeping in advance based on the schedule

of stay and the COVID-19 Screening. The details are as follows:

o The room will be cleaned and sanitized before Check-in and after Check-out

o Additional pillowcase, sheets, quilt, doormat and towels can be requested from

the housekeeping

o The Hotel shall arrange the other room for Guest to stay and wait until the

Housekeeping finish cleaning their room

o Housekeeping shall take all the pillowcase, sheets, quilt, doormat and towels out

of the room and put all of these items securely in the garbage bags to prevent

germs from spreading

o All touch surfaces in the rooms are being sanitized with the surface disinfectants

o Housekeeping shall wear new PPE before moving to clean the other room

7.2 Hotel Room Cleaning Management after the quarantine

• The Housekeeping shall wear the PPE standard

• The Housekeeping shall enter to the room after a guest check out not less than 30

minutes

• Room ventilation

o Housekeeping shall take all the pillowcase, sheets, quilt, doormat and towels out

of the room. Put all of these items securely in the garbage bags and will not flick

anything to prevent germs from spreading

o All touch surfaces in the rooms are being sanitized with the surface disinfectants

o Housekeeping shall wear new PPE before moving to clean the other room

o All guest rooms will sit vacant for up to 48 hours after check-out before a new

guest check-in



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7.3 To conduct and clean Full Flight Simulator (FFS)

Building and site operating plan

Stipulation and Personal Protective Equipment

• All pilots are required to stay ONLY inside simulator buildings and ONLY use shuttle bus

which provided by OQ also NOT ALLOWED to stop by or visit another place. • Before conduct the simulator, all pilots are required to fill in the self-health assessment

online forms by scan QR code and answer questions below;

o The body temperature should not be lower than 37.5 C / 100.4 F. o No any signs or symptoms of COVID-19 ie. dry cough, sore throat or fever.

(document 5)

• All pilots are required to wear PPE (Personal Protective Equipment) when conduct simulator. The PPE such as;

o Face masks, N95 will be provided by AATC o Use the cleanser provided to clean headphones before and after use



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AATC staffs with PPEs (Personal Protective equipment)

• All staffs must wear PPEs when positions in all buildings

o Wearing face masks or N95

o Wearing face shield

o Wearing Nitrile gloves

o Wearing boots • The person who managed to clean the simulator must follow the stipulations and must

wear PPEs (Personal Protective equipment) such as;

o The waterproof gown o Wearing face shield

o Wearing Nitrile gloves

o Wearing boots

There will be a thorough cleaning of the flight simulator by AATC engineers and toilets by AATC cleaners after every flight training of foreign pilots. The person who monitored will make sure other AATC areas are clean and there is no interact with other staffs or other group of pilots.

• The area for the personal protective equipment changing is the area behind the main

door, between the flight simulator hall and the operating area of the Company's

employees. o At the changing point, there will be equipped with mirror, poster explains the

procedure of PPE removing and alcohol gel sanitizer. o The used or incomplete PPE will be getting rid and will be taking care as

infectious waste • Flight simulators will be cleaning with a disinfectant suitable for surface conditions of

aircraft materials, which are certified to AMS 1452 and Boeing D6-7127. • Food and drinks are not allowed inside the flight simulator • No smoking inside and outside of simulator building • Engineers and cleaners will clean themselves and wear their new clothes that are replaced

after completing their daily missions



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The cleaning processes

• The engineer will start to clean after customers left the simulator for not less than 5

minutes in order to wait for the air to be ventilated through the HEPA filter.

• The total time for the cleaning processes is 20 minutes by cleaning each space details

below;

1. Pilot area 2. Instructor area 3. Headset 4. Oxygen mask 5. Instrument Panel

6. IOS Screen 7. Door handle 8. Handrail bridge 9. Sign 10 Seats e.g. Pilot seats, Instructor seat, Observer Seats

• The oxygen mask will be cleaning and prepare for next session.

o If possible, avoid to wear oxygen mask and use another equipment which is

approved by the airlines National Aviation Authority (NAA) o Do not use oxygen mask with other pilots but please ask AATC staff to

disinfectant first. • All seats in simulator will be covering with the cleanable case. • Equipment inside the flight simulator are cleaned with disinfectant that meet the

standards of AMS 1452 and Boeing D6-7127 such as Instructor Operation Station (IOS) station, key pads, touchscreens, primary and secondary flight control, instruments etc. will be cleaned every time after use.

• The building throughout the training center's indoor area includes exposed areas such as stair railings, doors and doorknobs will be cleaned regularly with industrial standard disinfectants.

• Toilets will be leaned and sanitized with liquid after use



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8. Standard Operation Procedures for Sanitation and Waste Management

8.1 Infectious Waste Management

Waste Management of Novotel Bangkok Suvarnabhumi Airport Hotel

• There are bins and infectious waste bags (red) in room which pilots have to manually tie

them up and put them in front of the room by 3 p.m. each day.

• Cleaning staff should wear standard protective clothing, collecting wastes and putting

them in a bin with lid.

• Those infectious waste bags from the cockpit will be collected to the elevator front room

before being moved to the specified routes.

• Cleaning staff disinfects the routes after the transfer is complete.

• The TARF Company Limited (the hotel counterparty) will collect daily wastes from the

hotel's infectious waste room.

Waste Management of Asian Aviation Training Centre Ltd.

• Staff involved in the collection of infectious wastes must be trained by those from Princ

Hospital Suvarnabhumi in accordance with the rules and conditions prescribed by the

Ministerial Regulations.

• Staff must wear personal protective equipment (PPE) at the back of the door, between

the flight simulator hall and the staff operating area provided at all time. The equipment

includes surgical masks, face shields, nitrile gloves, waterproof gowns and cover shoes.

All of them must be inspected before work to ensure that they are in good condition

without holes, punctures or cracks. If they do have such defects, you must change them

immediately.

• To collect wastes at the area where the bins are available inside the building, you must

tie the bags with a string or use a tape to wrap them tightly and completely. The infectious

bins are available in front of the flight simulator, the cockpit and the toilets and behind

the door between the flight simulator hall and the male and female toilets for staff.



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• Before moving the infectious waste bags, you must make sure that they do not leak. This

also includes checking whether the bags are neatly tied. You must lift and place them

gently while carrying the bags is not allowed.

• When any wastes fall, do not pick them up with bare hands, but use gloves or tongs and

put them in another infectious waste bag.

• If there is water on the floor, absorb it with tissue and throw it into the infectious waste

bag. Then, you must clean the floor with a disinfectant solution, such as bleach (0.5%

Sodium Hypochlorite) for 30 minutes before mopping normally.

• Infectious waste movement – Staff must move the infectious wastes along the specified

routes without stopping or resting at any places while moving and this must be done with

caution. Do not throw and drag the infectious waste bags. They must place them at the

rest of the infectious waste collection point (at the back of Building 7) waiting for officers

from Akkhie Prakarn Public Company Limited to pick them up for disposal about 2 times

a week or depending on the amount of wastes as appropriate.

• When the mission is complete, staff or operators must take off the gloves and the

operating clothing and thrown them into the infectious waste bins provided in the hallway

down the stairs on the 1st floor.

• The staff must wash their hands with soap thoroughly and properly according to the

instructions on the ground floor bathroom area, clearly separated by men and women.

• They must wear boots in order to go to the infectious waste collection point and they

must pour or spray soil contaminated shoes with pure water or water mixed with

detergent before exposing the shoes to the sun until completely dry for reuse.

• After completing daily tasks, the staff must clean up themselves by taking a shower

every time before returning home.



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Follow-up

9. Standard Operation Procedures for Security Management

9.1 Supervising and monitoring pilots

• The company keeps a record of the flight simulator operation through a flight simulator management program by an engineer who runs the simulator flight.

• Check the CCTV in each building for safety and providing more details later if needed.

• To ensure government officials can monitor all activities.

In the case of a confirmed COVID-19 case, AATC has the following management guidelines.

• If any physical abnormality is detected of the pilots identified as being infected with the covid-19 virus at the training site, the company will call the Princ hospital to check for further examination.

• Hotel or hospital contact AATC COVID-19 Manager to confirm the patient.

• AATC COVID Manager immediately gave orders to halt pilot training.

• The company begin following up close contacts or high-risk groups. o Check registration of building access with QR code and identify vulnerable

groups. o Inspect the building's CCTV to confirm high-risk groups. o Review the patient shuttle record o Investigate and follow up the people who are close, such as walking in and out of

a building o Investigate and follow up on exposed officers. o If pilots are in the same training, they will be assigned to be tested for the covid-

19 with RT-CPR technique o In case of company staff, hotel staff and relevant staff. They must be self-

quarantined and tested for the COVID-19 virus by using the RT-PCR technique in 14

days.

o In case of investigation and found high risk group of people, there is a need to

ongoing quarantine, the company will be responsible for monitoring and

negotiating the costs.



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10. Standard Operation Procedures for Release Management

10.1 Quarantines Person Releasing

• The company will contact closely with pilot who have trained at AATC

• After returning from simulator training a follow up process is complied with where the pilots self-test for COVID-19 and if tested positive within that time frame – (14 days) need to follow below guidance;

o If positive infection occurs; ▪ Staff who were in contact with the pilot must immediately self-isolate

▪ AATC to report positive cases to CAAT and Ministry of Public Health

▪ Any staff who shows signs of illness should be self-isolate and follow the

COVID-19 Company manual Strictly

▪ Deep clean to be undertaken on simulator where affected pilots trained



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Contacts

Organizational Quarantine (OQ):

SERVICE TELEPHONE NUMBER

COVID Manager – Nontapat Duangmanee +66 81 404 6510

AATC Facility and Administration – Steve Allen (GM) +66 98 016 0622

AATC Safety Manager – Darren Lee +66 61 212 7776

AATC Administration – Maratee Koetkaew +66 81 559 6961

AATC Internal Communication – Prawate Wongsakulphasatch +66 92 456 0909

Safety Officer – Kantika Aksornkul +66 96 773 3598

Customer Service (Reception desk) +66 2 316 0622 (-24)

[email protected]

mailto:[email protected]