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1 WASHING MACHINE Technical Information Code No. : DC68-03132F_EN Due to possibility of personal injury or property damage, always contact an authorized technician for servicing or repair of this unit. Refer to Service Manual for detailed installation, operating, testing, troubleshooting, and disassembly instructions. Models : WA56H9000A* All safety information must be followed as provided in Service Manual. CAUTION To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power. WARNING WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 1 2014-1-22 9:18:18

WASHING MACHINE - Technical Information

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WASHING MACHINETechnical Information

Code No. : DC68-03132F_EN

• Duetopossibilityofpersonalinjuryorpropertydamage,alwayscontactanauthorizedtechnicianforservicingorrepairofthisunit.

• RefertoServiceManualfordetailedinstallation,operating,testing,troubleshooting,anddisassemblyinstructions.

Models : WA56H9000A*

AllsafetyinformationmustbefollowedasprovidedinServiceManual.

CAUTION

Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.

WARNING

WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 1 2014-1-22 9:18:18

ALIGNMENT AND ADJUSTMENTS

2

GENERAL ERROR FUNCTION

NOError Code

(Diagnostic Code Error Image)

Description Corrective Action

1 5EThewaterlevelfailstodropbelowtheResetWaterLevelwithin30minutes.

Goto“WillNotDrain”TroubleshootingSection.

2 dE1 DoorfailstoUnlock/lockAfter7attempts.

Goto“WillNotUnlock/Lock”TroubleshootingSection.

3 4EWhenthefillingcontinuesformorethan60minutesorthereisnochangeofwaterlevelfor5minutes.

Goto“NoWaterFill”TroubleshootingSection.

4 LEAwaterlevellowerthantheResetwaterlevelisdetectedfor5secondsduringtheWash/Rinsecycle.

Goto“NoWaterFill”TroubleshootingSection.

5 1E

WaterLevelSensorTrouble.(Whentheinputsignalfromthewaterlevelsensorisoutofrange,theunitwillsendoutbeepingsoundsandhaltsthecycle.)

Goto“NoWaterFill”TroubleshootingSection.

6 OE

Afaultisdetectedinthewaterlevelsensor.Data(frequency)showsthewaterlevelisatorabovetheoverflowwaterlevel.(Whenthisconditionisdetected,themachinewillautomaticallystartdrainingwateruntilthewaterlevelfallsbelowtheresetwaterlevel.)

Firstchecktoseethatallofwatervalvesarenotstuck.IfthewatervalvesareOK,checkwaterlevel.

7 UE Unbalanceorcabinetbumpisdetectedduringfinalspin.

Goto“WetClothes”TroubleshootingSection.

8 dE Doorisdetectedasopenwhileitistryingtolockthedoor.

Goto“QuickTestMode”andthendoDoorLock/UnlockTest.

9 tEThisoccurswhenthewatertemperaturesensorfaultisdetectedcontinuouslyfor5seconds.

Goto“BoardInputTest”andcheckWaterTemperature.Checklooseorpinchedwires.ReplacePCBorthermistor.

10 3E

MICOMisattemptingtodrivethemotorbutisnotgettinganyresponsesignalsfromthehallsensor.Visualcheckshowsmotorisnotrunning.(Locked,DefectiveHallSensororOverload.)

Evaluatewireharnessforlooseorunhookedconnections.Goto“QuickTestMode”andtestMotor.

11 4E Thehot/coldwaterhoseconnectionisnotcorrect.

Pleaseconnectthehot/coldwaterhoseconnectioncorrectly.

Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.

WARNING

WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 2 2014-1-22 9:18:19

ALIGNMENT AND ADJUSTMENTS

3

NOError Code

(Diagnostic Code Error Image)

Description Corrective Action

12SUdSd

Sudsisdetectedduringthewashingsession.(“SUd”or“Sd”isnotanerror.Whenitfinisheswashing,Endandthe“SUd”or“Sd”codewillblinkinturn.)

Guideausertoreduceamountofdetergentused.

13 AE CommunicationerrorbetweenSUBPBAandMAINPBA.

CheckMainPBA,SUBPBA&Wire-harness.ReplacePCB.

148E

8E2

IftheMEMScommunicationerrororMEMStroublediagnosiserroroccur,thismessagewillbedisplayed.

1.ChecktheMEMSsensorandPBA.2.Checkthewireconnectorterminals.

15 bE2 Abutton exceptthePowerbuttoniscontinuallypressed.

CheckwhethereitherthePowerswitchoratactswitchiscontinuallypressed.

16 4E2 Thehot/coldwaterhoseconnectionisnotcorrect.

Pleaseconnectthehot/coldwaterhoseconnectioncorrectly.

17PE

(ClutchMotorError)

Thiserroroccurswhenthepositionoftheclutchisnotdetected.-Ifthepositiondetectionsignalisnotreceived15secondsaftertheclutchmotorstarts,thespindrumisshakenleftandrightandthenthemotorisrestarted.Ifthemotorpositionsignalisnotreceivedevenafter3reattempts,aPEerroroccurs.

1.Checktheclutchmotor.2.Checktheassemblystatusoftheclutchmotor.3.Checkthewireconnectorterminals.

18PE1

(clutchhallsensorerror)

Afterthecompletionoftheclutchpositiondetection,andtheclutchhallsignalisinvalid,thespindrumisshakenleftandrightandthentheclutchhallsignalisevaluatedagain.Thus,iftheclutchhallsignalisstillinvalid,theclutchpositionswitchingstatusischeckedandthentheoperationisrestarted.(Ifthe15reattemptsfail,thiserroroccurs.)

1.Checktheclutchhallsensor.2.Checkthewireconnectorterminals.3.Checktheclutchswitchingstatus.-Checkthecouplingassemblyanddisassemblystatus.

19 AE6 CommuicationerrorbetweenINVERTERPBAandMAINPBA.

CheckINVERTERPBA&WireHarness,ReplacePCB.

Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.

WARNING

WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 3 2014-1-22 9:18:19

ALIGNMENT AND ADJUSTMENTS

4

TEST MODETest Mode:EachTestModeisasfollowsinthecomingpages.Thetestmodesaremodesunabletogetanaccessoncethewashingcyclehasstartedduetosafetyreasons.

Quick Test Mode

Definition of Quick Test Mode:- CheckoperationofallLED’s(VerifyfaultyLED).- Checkmodelandsoftwareversion.- Checkdifferentoperatingmodes(e.g.watervalve,motor,door,drainpump,etc.).How to Enter:- Plugintheunit.- PressSpinkey,SoillevelkeyandPowerKeyatthesameTime.

Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.

WARNING

WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 4 2014-1-22 9:18:20

ALIGNMENT AND ADJUSTMENTS

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Quick Test Mode:1. AllLED’slightupanditsendsoutaBeep

SoundwhenitentersintotheQuickTestMode.(Including7-Segment)

2. DisplayssoftwareversionforasecandClearEEPROM.

3. Whentheversionisdisplayed,turntheJog-Dialsothattheversiondisappears.Pressthefollowingkeystotestthevariouscomponents. -Temp.Key:WaterValveTest -DelayEnd:DoorLock/UnlockTest

-Spin:DrainPump/CirculationPumpTest -SoilLevelKey:HeaterTest

Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.

WARNING

.

WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 5 2014-1-22 9:18:20

ALIGNMENT AND ADJUSTMENTS

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Continuous Run Mode

Definition of Continuous Run Mode:- WillcontinuouslyrepeatthecurrentcycleuntiltheContinuousRunModeiscancelled.How to Enter:- PressDelayEnd+EcoPlusKeytogetherfor5sec.Continuous Run Mode:1. PressDelayEnd+EcoPlusKeyfor5secduringPowerOnState(NormalUserMode).2. OnceinContinuousRunMode,Thesevensegmentswillnolongerdisplay“0000”andwillalternate

betweendisplayingthenumberofcyclesofthecompletedcourseandtheremainingtimeofthecycle.3. TheContinuousRunModewillrepeatthepreviouscycleuntilcontinuousrunmodeiscancelled.4. DuringContinuousRunMode,pressDelayEnd+EcoPlusKeyfor5sectoreturntonormaluser

mode.Thesevensegmentswillnolongerdisplaythenumberofcyclesandwilldisplaythemaintenancetimeonly.

5. IfyouexitServiceModeafterenteringitfromContinuousMode,thewashingmachinereturnstoContinuousMode.

6. IfpowerislostinContinuousRunMode(thatis,whenthepowerplugisdisconnectedorthePowerkeyispressedturningthewashingmachineoff),themodeisreleasedwhenthewashingmachineisturnedonagain.

Service ModeDefinition of Service Mode:- ServiceModeenablesservicetechnicianstoverifytheoperationofthewashingmachineand

dotroubleshooting.- ServiceModecanbeenteredduringallwashingcycleswithoutinterruptingthecycle,except

withcertaintestmodes.- VarioustestscanbedonewithServiceMode.So,troubleshootingcanbedonebasedonthe

resultingdiagnosticcodes.How to Enter:- ToentertheServiceMode,presstheDelayEndandPreSoakKeysfor3secondsoruntiltheunit

sendsoutbeepingsounds.

Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.

WARNING

Eco PlusDelay End

WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 6 2014-1-22 9:18:20

ALIGNMENT AND ADJUSTMENTS

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Service Mode

Service Mode:1.ThewashermustbeontogointotheServiceMode.2.Themotorspeedwillbedisplayedwhenstarted(Itdisplays0whenthemotordoesnotspin).3.Thepresentstateofthemachinewillnotbechanged.

(i.e.,thecurrentcycleinprogresswillnotbeinterruptedandonlythedisplaywillchange)4. ToexitServiceMode,pressDelayEndandPreSoakKeysfor3secondagain,orPowerKey.If

nokeyisoperatedduringServiceModefor5minutes,themachinewillreturntonormalusermode.

Quick Spin Test Mode

Definition of Quick Spin Test Mode:- QuickSpinTestModeistodoSpinCheck.(HighRPM)How to Enter:- DuringServiceMode,presstheDelayEndandFabricSoftenerKeysfor3secondstoenterQuick

SpinTestMode.- Cannotenteroncethewashingcyclehasstarted.Quick Spin Test Mode:AsitentersintotheQuickSpinTestMode,itstartsspinningandreachesitsmaximumRPM.OncetheSpinspeedreachesthemaximumRPM,thespeeddropsimmediately.ToholdQuickSpinTestMode(enteringHoldSpeedMode),presstheStart/Pausebutton.IftheStart/PausebuttonispressedduringQuickSpinTestMode,itwillstopacceleratingandholditsspinningspeedfor10minutesbeforegoingbacktoQuickSpinTestMode.Also,tocanceltheholdandallowQuickSpinTestModetocontinue,presstheDelayEndandFabricSoftenerKeystogetherfor3seconds.IfyouholddowntheDelayEndandFabricSoftenerkeysforthree(3)secondswhenthewashingmachineisnotinHoldSpeedMode,QuickSpinModeisexitedandServiceModeisrestored.

Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.

WARNING

Delay End and Pre Soak

Delay End + Fabric SoftenerWhile it is not in Hold Speed Mode

Delay End + Fabric Softener3 sec

While a cycle is not running

Delay End + Fabric Softener for 3 sec or after 10 minutes

WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 7 2014-1-22 9:18:21

ALIGNMENT AND ADJUSTMENTS

8

Cycle Count Check Mode

Definition of Cycle Count Check Mode:- CycleCountCheckModeistotallyupthenumberofwashes.How to Enter:- ToentertheCycleCountCheckMode,pressthePreSoakKeyduringServiceMode.Cycle Count Check Mode:1. ActivatetheServiceModeinadvance.2.WhenthePreSoakkeyispressed,thetotalnumberofwasheswilllightupandaSelfCleanLED

willglow.3.Themaximumnumberofcycleswillbe1999.

Thecounterwillrolloverto0andstartcountingagainafter1999.4.Thecountingwillbecarriedoutattheendofthenormalcycle.

(FornormalandContinuousRuncycles,thecountiscarriedoutattheendofthecycles.5. ToexittheCycleCountCheckMode,pressthe“PreSoak”keyagain.

S/W Version Check ModeDefinition of S/W Version Check Mode:

- S/WVersionCheckModeistobringupS/WVersioninformation.How to Enter:- ToentertheS/WVersionCheckMode,presstheSoilLevelKeyduringServiceMode.S/W Version Check Mode:1. ActivatetheServiceModeinadvance.2. PresstheSoilLevelKeytobringupitssoftwareVersion.

EX)GeneratedE49atVersion49(dEisMicomcode,49isit’ssoftwareversion)3. ToexittheS/WVersionCheckMode,presstheSoilLevelS/Wonceagain.

Then,itreturnstotheServiceModewithmotorRPMilluminated.

Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.

WARNING

WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 8 2014-1-22 9:18:21

ALIGNMENT AND ADJUSTMENTS

9

Fast Time Down Test Mode

Definition of Fast Time Down Test Mode:- FastTimeDownTestModeistoforwardtheprogramtothenextcyclestage.How to Enter:- ToentertheFastTimeDownTestMode,presstheTemp.keyduringServiceMode.Fast Time Down Test Mode:1. ActivatetheServiceModeinadvance.2. Toforwardtheprogramtothenextcyclestage,presstheTemp.key.

Board Input Test Mode

Definition of Board Input Test Mode:- BoardInputTestModeistodisplaysaspecifiedinputafterakeypress.How to Enter:- ToentertheBoardInputTestMode,presstheEcopluskeyduringServiceMode.Board Input Test Mode:1. ActivatetheServiceModefirst.2. PressthekeytostartBoardInputTest.3.TurntheJog-DialsothattheNormalcycleisturnedon,andTheWaterTemperaturewillbe

displayedinCelsius.4.TurntheJog-DialsothatthePermPresscycleisturnedon,TheWaterTemperaturewillbe

displayedinFahrenheit.5.TurntheJog-DialsothattheDelicates/HandWashcycleisturnedon,Thedoorstatuswillbe

displayed(OPifopen,CLifclosed).6. TurntheJog-DialsothattheQuickWashcycleisturnedon,TheDoorLockSwitchstatuswillbe

displayed(ULifunlocked,LOiflocked).7. TurntheJog-DialsothattheSelfCleancycleisturnedon,TheWaterFrequencywillbe

displayed.

Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.

WARNING

Eco Plus

WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 9 2014-1-22 9:18:22

ALIGNMENT AND ADJUSTMENTS

10

Diagnostic Code Check Mode

Definition of Diagnostic Code Check Mode:- DiagnosticCodeCheckModeistobringupthestoreddiagnosticcodes(referecodesforservice

technicians).How to Enter:- ToentertheDiagnosticCodeCheckModewithcode“d”flashing,presstheSpinkeyduring

ServiceMode.Board Input Test Mode:1.ActivatetheServiceModefirst.2. Pressthe“Spinkey”keytostartErrorCodeCheckModewithCode“d”flashing.3. Tocyclethroughtheerrorcodes,turntheRotaryCycleSelectorinonedirection(either

ClockwiseorCounterclockwise).4. Now,whenturningtheRotarySelectorKeyinthesamedirection,itshowserrorcodesfromthe

latest.5. Whenturningitintheoppositedirection,itshowstheerrorcodesinthereverseorder.

Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.

WARNING

Service Mode Spin Diagnostic Code

WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 10 2014-1-22 9:18:22

ALIGNMENT AND ADJUSTMENTS

11

Demo Mode

- DemomodeisenteredwhentheExtraRinse+PreSoakbuttonsarehelddownforthree(3)secondssimultaneouslyinthepoweronstate.

- WhenenteringDemomode,thebuzzerringsthree(3)timesand“----”isdisplayedonthe7segmentdisplayandallotherLEDsareturnedoff.(InitialDemomode)

- DemomodeconsistsofWASH,SPINandLEDmodes.- IftheTemp.buttonispressedduringtheinitialDemomode,“USH”blinksonthe7segment

displayandthewashingmachineentersWASHmode.- IftheStart/PausebuttonispressedinWASHmode,thedoorislocked(DoorLock)andthemotor

rotatesleftandrightat110RPMina1.1seconand1.3secoffcycle.- WASHmodecontinuesuptofive(5)minutesoncestarted.Afterthefive(5)minuteshave

elapsed,“----”isdisplayedonthe7segmentdisplayandtheinitialDemomodeismaintained.- IftheStart/PausebuttonispressedduringaWASHmodeoperation,“----”isdisplayedonthe7

segmentdisplayandtheinitialDemomodeismaintained.- IftheSpinbuttonispressedintheinitialDemomode,“SPn”blinksonthe7segmentdisplayand

thewashingmachineentersSPINmode.- IftheStart/PausebuttonispressedintheSPINmode,thedoorislocked(DoorLock)andaspin

isoperatedat950RPM.- SPINmodecontinuesuptofour(4)minutesoncestarted.Afterthefour(4)minuteshave

elapsed,“----”isdisplayedonthe7segmentdisplayandtheinitialDemomodeismaintained.- IftheStart/PausebuttonispressedduringaSPINmodeoperation,“----”isdisplayedonthe7

segmentdisplayandtheinitialDemomodeismaintained.- IftheSoilLevelbuttonispressedintheinitialDemomode,“LEd”blinksonthe7segment

displayandthewashingmachineentersLEDmode.- IftheStart/PausebuttonispressedinLEDmode,allLEDsareturnedon.TheLEDmode

continuesuptothirty(30)secondsoncestarted.Afterthethirty(30)secondshaveelapsed,“----”isdisplayedonthe7segmentdisplayandtheinitialDemomodeisentered.

- IftheStart/PausebuttonispressedduringanLEDmodeoperation,“----”isdisplayedonthe7segmentdisplayandtheinitialDemomodeisentered.

Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.

WARNING

Extra Rinse + Pre Soak3sec

While a cycle is not running

WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 11 2014-1-22 9:18:22

ALIGNMENT AND ADJUSTMENTS

12

TROUBLE DIAGNOSIS- Asthemicomwashmachineisconfiguredinacomplicatestructure,theremightbetheneedfor

aservicecall. Thebelowinformationispreparedforexacttroublediagnosisandsuitablerepairguide.

Caution for the Repair and Replacement

Pleasefollowbelowinstructionforthetroublediagnosisandpartsreplacement.

1) Someelectroniccomponentsaredamagedbythechargedstaticelectricityfromtheresinpartofthemachineorthehumanbody.PreparebygroundingthehumanbodytothegroundorremovethepotentialdifferenceofthehumanbodyandmachinebycontactingthepowersupplyplugwhenexecutingaPCBcontact.

2) SinceAC120VisappliedtothetriacT1andT2onP.C.B,electricshockmayoccurbytouchingandbecarefulthatthestrongandweakelectricityarenotmixed.

3) AstheP.C.Bassemblyisdesignedfornotrouble,donotreplacetheP.C.Bassemblybythewrongdiagnosisandfollowtheprocedureofthetroublediagnosiswhenthemicomisnotoperatingnormally.

Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.

WARNING

WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 12 2014-1-22 9:18:22

13

TROUBLE DIAGNOSISWill Not Start• Plugtheunitintothewalloutlet.Checkforpropervoltage.• Checkfuseorresetcircuitbreaker.• PushanykeytoturnonthewasherandpresstheStart/Pausekeytorunthewasher.• ClosedoorandpushtheStart/Pausekeytorunthewasher.• Checkifwasherisinapause,soakorsudsprocess.Waitbrieflyanditmaystart.(Ifthewasherisinsuds

period,Sudswilllightupinsteadofremainingtime.)• Checkforrestricteddrainsystem.(Ifthereisanelectricalprobleminthedrainsystem,“nd”errorwilloccur

after30minutes.)• ChecktheWaterSupply.• Checkthelineorwatervalvescreenfilter.• CheckifPCBconnectorsareassembledproperly.• CheckifCN2terminalsonPCBareingoodcondition.(RefertoPCBConnectorCheck.)• ReplacePCB.Leaking• Makesureinlethoseconnectionsarenotleaking.Checkforrubbergasketdamageduetoovertightening.• Checkthestandpipeforleaking.Wrapadryragaroundthestandpipeopening.Iftheragbecomeswet,the

leakisthefaultofhomeplumbingandnotthemachine.• Besurethestandpipeiscapableofacceptingtheflowofwaterfromthewasher.• Makesuretheendofthedrainhoseiscorrectlyinsertedandsecuredtothedrainstandpipe.• Checkinternalhoseconnections(fill,drainsystems,dispenserhoses&clamps).• Checkrubberboot.Remove,repositionandreinstall,ifnecessary.• Checkforapossiblekinkeddispenserhosetotheoutertub.Hotwaterpressurizationmayforcedooropen.Will Not Spin• Makesuretoclosethedoorcompletely.• Checkforwaterleftinsidethewasher.Ifso,goto“WillNotDrain”.• PerformQuickTestModeorQuickSpinTest.Doesthewasherspin?(Beforethetest,emptytheunitinside.)

Ifitdoesn’ttumbleaftertheabove,changePCB.Whentheproblempersists,changethemotor.• PerformQuickTestModeorQuickSpinTest.Doesthewasherspin?Ifitdoes,CheckPossibleunbalanced

loadscenarioinnormalmode.• CheckforlooseconnectionsatPCB,WaterLevelSensor,Motor,HallSensorWireHarness.(CN6,CN2,CN6-1)

(RefertotheComponentTestingProcedure.)• Checkmotorwindingsresistance.(CN6-1Pin1&3=13.4ohms(at±5%25°C/77°F)

Pin1&3=13.4ohms(at±5%25°C) Pin1&3=13.4ohms(at±5%25°C)

TROUBLE SHOOTING

Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.

WARNING

WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 13 2014-1-22 9:18:22

14

TROUBLE DIAGNOSISNo Water Fill• PerformQuickTestMode.CheckalloftheWaterValvesvisually.

(ColdWaterValve,BleachWaterValve,SoftenerdispenserusingCold&BleachWaterValve,andHotWaterValve.)

• Checkifthewatertapsareturnedonfully.• ChecktheWaterValvesandtheWaterLevelSensor(RefertoPCBConnectorCheck).• Checkifthereisanykinkintheinlethoses.• Checkiftheinletscreensarecloggedup.• Checkifthewaterhasenoughpressure.Ifso,findoutitscontributors.• Checkifthereisanyfrozenareaintheunit.(DrainHose,etc.).• MeasuretheresistanceoftheWaterValveCoil.

(Itshouldread1.18Kohms.CheckPin#4ofPowerRelayandpin#1,2,3,4ofCN401)• CheckPressureS/WandPCBforlooseconnections.(RefertoPCBConnectorCheck.)Tub Full of Suds• Goto“WillNotDrain”and“WillNotSpin”andcheckthedraining.• CheckPCBandDrainPumpforanyloosewireconnection.• PerformQuickTestModeorBoardOutputTesttodrain.• UseHE(High-Efficiency)orlowsudsingdetergentspeciallyformulatedforfrontloadwashers.Thistypeof

detergentwillnotaffectcleaningperformanceinaTopLoadWasher.• Reducetheamountofdetergentforthatspecificloadsizeandsoillevel.Keepinmindthattowelscreate

moresudsgenerally.• Reducetheamountofdetergentwhenwaterissoft,orlaundryissmallorlightlysoiled.• Doonemorewashingcyclewithcoldwaterandatablespoonofsaltwithoutdetergent.Wet Clothes• Unbalanceduetonotenoughload.Putadditionalarticlesoflaundryinload.• Duetoexcessivesudsbyusinggeneraldetergent.UseHE(High-Efficiency)detergentorreduceit’squantity.• LowSpinSpeedorDrainOnlywasselected.• Goto“WillNotSpin”.Will Not Lock• PerformtheQuickTestMode.ChecktheDoorLock.

Checktheresistanceofthedoorlock.Itshouldhaveapprox0.2ohmbetweentheterminalofcontact(white-redwire),andifnot,changethepcb(refertopcbconnectorcheck).

• ReadLockSwitchandPCB(CN301,CN302).(RefertoPCBConnectorCheck.)Will Not Unlock• Displayshows“DE1”.Turnoffandontheunit.If“DE1”keepsilluminating,checkPCBandDoorLockSwitch.• ReadLockSwitchandPCB(CN301,CN302).(RefertoPCBConnectorCheck.)• PerformQuickTestMode.CheckDoorLock.ChecktheresistancefordoorunlockifApprox0.2ohmbetween

theterminalofcontact(white-bluewire),andifnot,changepcb(refertopcbconnectorcheck).

TROUBLE SHOOTING

Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.

WARNING

WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 14 2014-1-22 9:18:22

15

TROUBLE DIAGNOSISNo Key Operation• OptionandFunctionbuttonsresponddifferentlyaccordingtoeachcycle.• ChildLockisbeingactivated.Toexit,holddownSpinlevelkeyandsoillevelkeysimultaneouslyuntilitsends

outabeepingsound.• When“End“illuminatesonthedisplay,onlyPowerbuttonworks.PressPowerbuttonandmakenewcycle

selections.Will Not Drain• Checkforanykinksinthedrainhose.Ifany,straightenout.• Checkforanyrestrictioninthedrainhose.• ClosethedoorandpresstheStart/PauseButton.Forsafetyreasons,thewasherdoesnottumbleorspinwith

thedooropen.• Whenitisfreezingoutside,checkifitisfrozeninsidethedrainhose.• Checkifthewaterlevelsignalinputiscorrect.GotoBoardInputTestMode.• GotoQuickTestModeanddoDrainPumpTest.• Checkifthereisanytwistinthehose(theonebetweenTubandDrainPump).• CheckifitreadsAC120Vatthepumpwhenaspincycleisselected.• Readthewindingresistanceofthepumpmotor.(15±10%Ohms)• CheckthepumpatPin#4ofPowerRelayandpin#10ofCN401onPCB.ItshouldreadAC110~120V.(Referto

PCBConnectorCheck)Wrong Water Temperature• Checkifbothofthewatertapsarefullyopen.• Ifthewaterheaterislocatedfarfromthewasher,screwoutthehotwatertapandletitswaterpassuntilyou

gethotwater.• TooHot/TooCold:ReducedamountofwaterissuppliedwhilePCBcontrolstheinfluxtoregulatetheactual

temperatureofthewaterinthetub.Thismayappeartobesignificantlyhotter/colderthanexpected.• Checkifthetemperatureselectioniscorrect.• DisconnectinlethosesfromtheWaterValveandremoveanyresidueintheinletscreens.Noisy and/or Vibration/Walking• Checkifthewasherisleveledandthelocknutsaretighteneduponthebottomplate.• Checkifalloftheshippingboltsandspacersareremovedfromthebackpanel.• Checkifloadisbigenoughandthereisnounbalance.Ifthereisnotenoughload,putinafewtowelstobalanceit.• Checkifthemotorisfastenedenough.• Removevarioustroublecontributors(suchasacoatofdustonthefloor).Buttons do not Respond• OptionandFunctionbuttonsresponddifferentlyaccordingtoeachcycle.• ChildLockfeaturehasbeenselected.TodisablefeaturepressandholdTemp.andSpinsimultaneouslyuntil

abeepisheard.• Whendisplayshows“End”,onlythePowerbuttonwillfunction.PressPowerandmakenewcycleselections.

TROUBLE SHOOTING

Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.

WARNING

WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 15 2014-1-22 9:18:22

16

Hall Sensor CheckCheckVoltageatPin#4and#3ofCN2TesterCheck=DC0.6VCheckVoltageatPin#4and#2ofCN2TesterCheck=DC0.6VMotor CheckResistanceatPin#1ofCN6-1andGND=226㏀ResistanceatPin#2ofCN6-1andGND=226㏀ResistanceatPin#3ofCN6-1andGND=226㏀Drain Motor_Pump CheckCheckVoltageatPin#4ofPowerRelayandpin#10ofCN401WhenDrainPumpoperates=AC120V

Water Valves/ CheckCheckVoltageatPin#4ofPowerRelayandpin#1,2,3,4ofCN401WhenValvesoperates=AC120VClutch-MotorCheckVoltageatPin#4ofPowerRelayandpin#5ofCN401WhenValvesoperates=AC120VAC Power CheckCheckVoltageatPin#4ofPowerRelayandpin#4ofHeaterRelayTesterCheck=AC120VDoor Lock CheckCheckVoltageatPin#3and#7ofCN301,Pin#3and#7ofCN302WhenDoorLock=DC6.5V

PROBLEM CHECKING AND METHOD OF PCB- IfyoupluginthepowercordandturnPowerS/Won,memorizeddataisdisplayed.

Ifanydataisnotdisplayed,checkthefollowings.

Thermistor CheckCheckResistanceatPin#8and#7ofCN6TesterCheck=47㏀

Water Sensor CheckCheckFrequencyatPin#10and#15ofCN6Resetfrequency=25.6KHzCheckFrequencyatPin#11and#15ofCN6Resetfrequency=25.6KHz

CN

802

CN103 CN801CN201 CN202 CN301 CN302

CN401

CN402

Power RelayHeater Relay

CN1

CN2

CN6-1

CN5

CN3

CN7Micom writing

CN12 CN6 CN14

TROUBLE SHOOTING

Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.

WARNING

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17

Model : WA56H9000**

WIRING DIAGRAM

Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.

WARNING

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18

COLD

HOT

BLACK

WHITE

RED

BLEACH

BLUE

MIST

BLUE

WATER FLOW DIAGRAM

Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.

WARNING

WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 18 2014-1-22 9:18:26

19

MEMO

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