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1
WASHING MACHINETechnical Information
Code No. : DC68-03132F_EN
• Duetopossibilityofpersonalinjuryorpropertydamage,alwayscontactanauthorizedtechnicianforservicingorrepairofthisunit.
• RefertoServiceManualfordetailedinstallation,operating,testing,troubleshooting,anddisassemblyinstructions.
Models : WA56H9000A*
AllsafetyinformationmustbefollowedasprovidedinServiceManual.
CAUTION
Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.
WARNING
WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 1 2014-1-22 9:18:18
ALIGNMENT AND ADJUSTMENTS
2
GENERAL ERROR FUNCTION
NOError Code
(Diagnostic Code Error Image)
Description Corrective Action
1 5EThewaterlevelfailstodropbelowtheResetWaterLevelwithin30minutes.
Goto“WillNotDrain”TroubleshootingSection.
2 dE1 DoorfailstoUnlock/lockAfter7attempts.
Goto“WillNotUnlock/Lock”TroubleshootingSection.
3 4EWhenthefillingcontinuesformorethan60minutesorthereisnochangeofwaterlevelfor5minutes.
Goto“NoWaterFill”TroubleshootingSection.
4 LEAwaterlevellowerthantheResetwaterlevelisdetectedfor5secondsduringtheWash/Rinsecycle.
Goto“NoWaterFill”TroubleshootingSection.
5 1E
WaterLevelSensorTrouble.(Whentheinputsignalfromthewaterlevelsensorisoutofrange,theunitwillsendoutbeepingsoundsandhaltsthecycle.)
Goto“NoWaterFill”TroubleshootingSection.
6 OE
Afaultisdetectedinthewaterlevelsensor.Data(frequency)showsthewaterlevelisatorabovetheoverflowwaterlevel.(Whenthisconditionisdetected,themachinewillautomaticallystartdrainingwateruntilthewaterlevelfallsbelowtheresetwaterlevel.)
Firstchecktoseethatallofwatervalvesarenotstuck.IfthewatervalvesareOK,checkwaterlevel.
7 UE Unbalanceorcabinetbumpisdetectedduringfinalspin.
Goto“WetClothes”TroubleshootingSection.
8 dE Doorisdetectedasopenwhileitistryingtolockthedoor.
Goto“QuickTestMode”andthendoDoorLock/UnlockTest.
9 tEThisoccurswhenthewatertemperaturesensorfaultisdetectedcontinuouslyfor5seconds.
Goto“BoardInputTest”andcheckWaterTemperature.Checklooseorpinchedwires.ReplacePCBorthermistor.
10 3E
MICOMisattemptingtodrivethemotorbutisnotgettinganyresponsesignalsfromthehallsensor.Visualcheckshowsmotorisnotrunning.(Locked,DefectiveHallSensororOverload.)
Evaluatewireharnessforlooseorunhookedconnections.Goto“QuickTestMode”andtestMotor.
11 4E Thehot/coldwaterhoseconnectionisnotcorrect.
Pleaseconnectthehot/coldwaterhoseconnectioncorrectly.
Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.
WARNING
WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 2 2014-1-22 9:18:19
ALIGNMENT AND ADJUSTMENTS
3
NOError Code
(Diagnostic Code Error Image)
Description Corrective Action
12SUdSd
Sudsisdetectedduringthewashingsession.(“SUd”or“Sd”isnotanerror.Whenitfinisheswashing,Endandthe“SUd”or“Sd”codewillblinkinturn.)
Guideausertoreduceamountofdetergentused.
13 AE CommunicationerrorbetweenSUBPBAandMAINPBA.
CheckMainPBA,SUBPBA&Wire-harness.ReplacePCB.
148E
8E2
IftheMEMScommunicationerrororMEMStroublediagnosiserroroccur,thismessagewillbedisplayed.
1.ChecktheMEMSsensorandPBA.2.Checkthewireconnectorterminals.
15 bE2 Abutton exceptthePowerbuttoniscontinuallypressed.
CheckwhethereitherthePowerswitchoratactswitchiscontinuallypressed.
16 4E2 Thehot/coldwaterhoseconnectionisnotcorrect.
Pleaseconnectthehot/coldwaterhoseconnectioncorrectly.
17PE
(ClutchMotorError)
Thiserroroccurswhenthepositionoftheclutchisnotdetected.-Ifthepositiondetectionsignalisnotreceived15secondsaftertheclutchmotorstarts,thespindrumisshakenleftandrightandthenthemotorisrestarted.Ifthemotorpositionsignalisnotreceivedevenafter3reattempts,aPEerroroccurs.
1.Checktheclutchmotor.2.Checktheassemblystatusoftheclutchmotor.3.Checkthewireconnectorterminals.
18PE1
(clutchhallsensorerror)
Afterthecompletionoftheclutchpositiondetection,andtheclutchhallsignalisinvalid,thespindrumisshakenleftandrightandthentheclutchhallsignalisevaluatedagain.Thus,iftheclutchhallsignalisstillinvalid,theclutchpositionswitchingstatusischeckedandthentheoperationisrestarted.(Ifthe15reattemptsfail,thiserroroccurs.)
1.Checktheclutchhallsensor.2.Checkthewireconnectorterminals.3.Checktheclutchswitchingstatus.-Checkthecouplingassemblyanddisassemblystatus.
19 AE6 CommuicationerrorbetweenINVERTERPBAandMAINPBA.
CheckINVERTERPBA&WireHarness,ReplacePCB.
Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.
WARNING
WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 3 2014-1-22 9:18:19
ALIGNMENT AND ADJUSTMENTS
4
TEST MODETest Mode:EachTestModeisasfollowsinthecomingpages.Thetestmodesaremodesunabletogetanaccessoncethewashingcyclehasstartedduetosafetyreasons.
Quick Test Mode
Definition of Quick Test Mode:- CheckoperationofallLED’s(VerifyfaultyLED).- Checkmodelandsoftwareversion.- Checkdifferentoperatingmodes(e.g.watervalve,motor,door,drainpump,etc.).How to Enter:- Plugintheunit.- PressSpinkey,SoillevelkeyandPowerKeyatthesameTime.
Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.
WARNING
WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 4 2014-1-22 9:18:20
ALIGNMENT AND ADJUSTMENTS
5
Quick Test Mode:1. AllLED’slightupanditsendsoutaBeep
SoundwhenitentersintotheQuickTestMode.(Including7-Segment)
2. DisplayssoftwareversionforasecandClearEEPROM.
3. Whentheversionisdisplayed,turntheJog-Dialsothattheversiondisappears.Pressthefollowingkeystotestthevariouscomponents. -Temp.Key:WaterValveTest -DelayEnd:DoorLock/UnlockTest
-Spin:DrainPump/CirculationPumpTest -SoilLevelKey:HeaterTest
Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.
WARNING
.
WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 5 2014-1-22 9:18:20
ALIGNMENT AND ADJUSTMENTS
6
Continuous Run Mode
Definition of Continuous Run Mode:- WillcontinuouslyrepeatthecurrentcycleuntiltheContinuousRunModeiscancelled.How to Enter:- PressDelayEnd+EcoPlusKeytogetherfor5sec.Continuous Run Mode:1. PressDelayEnd+EcoPlusKeyfor5secduringPowerOnState(NormalUserMode).2. OnceinContinuousRunMode,Thesevensegmentswillnolongerdisplay“0000”andwillalternate
betweendisplayingthenumberofcyclesofthecompletedcourseandtheremainingtimeofthecycle.3. TheContinuousRunModewillrepeatthepreviouscycleuntilcontinuousrunmodeiscancelled.4. DuringContinuousRunMode,pressDelayEnd+EcoPlusKeyfor5sectoreturntonormaluser
mode.Thesevensegmentswillnolongerdisplaythenumberofcyclesandwilldisplaythemaintenancetimeonly.
5. IfyouexitServiceModeafterenteringitfromContinuousMode,thewashingmachinereturnstoContinuousMode.
6. IfpowerislostinContinuousRunMode(thatis,whenthepowerplugisdisconnectedorthePowerkeyispressedturningthewashingmachineoff),themodeisreleasedwhenthewashingmachineisturnedonagain.
Service ModeDefinition of Service Mode:- ServiceModeenablesservicetechnicianstoverifytheoperationofthewashingmachineand
dotroubleshooting.- ServiceModecanbeenteredduringallwashingcycleswithoutinterruptingthecycle,except
withcertaintestmodes.- VarioustestscanbedonewithServiceMode.So,troubleshootingcanbedonebasedonthe
resultingdiagnosticcodes.How to Enter:- ToentertheServiceMode,presstheDelayEndandPreSoakKeysfor3secondsoruntiltheunit
sendsoutbeepingsounds.
Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.
WARNING
Eco PlusDelay End
WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 6 2014-1-22 9:18:20
ALIGNMENT AND ADJUSTMENTS
7
Service Mode
Service Mode:1.ThewashermustbeontogointotheServiceMode.2.Themotorspeedwillbedisplayedwhenstarted(Itdisplays0whenthemotordoesnotspin).3.Thepresentstateofthemachinewillnotbechanged.
(i.e.,thecurrentcycleinprogresswillnotbeinterruptedandonlythedisplaywillchange)4. ToexitServiceMode,pressDelayEndandPreSoakKeysfor3secondagain,orPowerKey.If
nokeyisoperatedduringServiceModefor5minutes,themachinewillreturntonormalusermode.
Quick Spin Test Mode
Definition of Quick Spin Test Mode:- QuickSpinTestModeistodoSpinCheck.(HighRPM)How to Enter:- DuringServiceMode,presstheDelayEndandFabricSoftenerKeysfor3secondstoenterQuick
SpinTestMode.- Cannotenteroncethewashingcyclehasstarted.Quick Spin Test Mode:AsitentersintotheQuickSpinTestMode,itstartsspinningandreachesitsmaximumRPM.OncetheSpinspeedreachesthemaximumRPM,thespeeddropsimmediately.ToholdQuickSpinTestMode(enteringHoldSpeedMode),presstheStart/Pausebutton.IftheStart/PausebuttonispressedduringQuickSpinTestMode,itwillstopacceleratingandholditsspinningspeedfor10minutesbeforegoingbacktoQuickSpinTestMode.Also,tocanceltheholdandallowQuickSpinTestModetocontinue,presstheDelayEndandFabricSoftenerKeystogetherfor3seconds.IfyouholddowntheDelayEndandFabricSoftenerkeysforthree(3)secondswhenthewashingmachineisnotinHoldSpeedMode,QuickSpinModeisexitedandServiceModeisrestored.
Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.
WARNING
Delay End and Pre Soak
Delay End + Fabric SoftenerWhile it is not in Hold Speed Mode
Delay End + Fabric Softener3 sec
While a cycle is not running
Delay End + Fabric Softener for 3 sec or after 10 minutes
WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 7 2014-1-22 9:18:21
ALIGNMENT AND ADJUSTMENTS
8
Cycle Count Check Mode
Definition of Cycle Count Check Mode:- CycleCountCheckModeistotallyupthenumberofwashes.How to Enter:- ToentertheCycleCountCheckMode,pressthePreSoakKeyduringServiceMode.Cycle Count Check Mode:1. ActivatetheServiceModeinadvance.2.WhenthePreSoakkeyispressed,thetotalnumberofwasheswilllightupandaSelfCleanLED
willglow.3.Themaximumnumberofcycleswillbe1999.
Thecounterwillrolloverto0andstartcountingagainafter1999.4.Thecountingwillbecarriedoutattheendofthenormalcycle.
(FornormalandContinuousRuncycles,thecountiscarriedoutattheendofthecycles.5. ToexittheCycleCountCheckMode,pressthe“PreSoak”keyagain.
S/W Version Check ModeDefinition of S/W Version Check Mode:
- S/WVersionCheckModeistobringupS/WVersioninformation.How to Enter:- ToentertheS/WVersionCheckMode,presstheSoilLevelKeyduringServiceMode.S/W Version Check Mode:1. ActivatetheServiceModeinadvance.2. PresstheSoilLevelKeytobringupitssoftwareVersion.
EX)GeneratedE49atVersion49(dEisMicomcode,49isit’ssoftwareversion)3. ToexittheS/WVersionCheckMode,presstheSoilLevelS/Wonceagain.
Then,itreturnstotheServiceModewithmotorRPMilluminated.
Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.
WARNING
WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 8 2014-1-22 9:18:21
ALIGNMENT AND ADJUSTMENTS
9
Fast Time Down Test Mode
Definition of Fast Time Down Test Mode:- FastTimeDownTestModeistoforwardtheprogramtothenextcyclestage.How to Enter:- ToentertheFastTimeDownTestMode,presstheTemp.keyduringServiceMode.Fast Time Down Test Mode:1. ActivatetheServiceModeinadvance.2. Toforwardtheprogramtothenextcyclestage,presstheTemp.key.
Board Input Test Mode
Definition of Board Input Test Mode:- BoardInputTestModeistodisplaysaspecifiedinputafterakeypress.How to Enter:- ToentertheBoardInputTestMode,presstheEcopluskeyduringServiceMode.Board Input Test Mode:1. ActivatetheServiceModefirst.2. PressthekeytostartBoardInputTest.3.TurntheJog-DialsothattheNormalcycleisturnedon,andTheWaterTemperaturewillbe
displayedinCelsius.4.TurntheJog-DialsothatthePermPresscycleisturnedon,TheWaterTemperaturewillbe
displayedinFahrenheit.5.TurntheJog-DialsothattheDelicates/HandWashcycleisturnedon,Thedoorstatuswillbe
displayed(OPifopen,CLifclosed).6. TurntheJog-DialsothattheQuickWashcycleisturnedon,TheDoorLockSwitchstatuswillbe
displayed(ULifunlocked,LOiflocked).7. TurntheJog-DialsothattheSelfCleancycleisturnedon,TheWaterFrequencywillbe
displayed.
Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.
WARNING
Eco Plus
WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 9 2014-1-22 9:18:22
ALIGNMENT AND ADJUSTMENTS
10
Diagnostic Code Check Mode
Definition of Diagnostic Code Check Mode:- DiagnosticCodeCheckModeistobringupthestoreddiagnosticcodes(referecodesforservice
technicians).How to Enter:- ToentertheDiagnosticCodeCheckModewithcode“d”flashing,presstheSpinkeyduring
ServiceMode.Board Input Test Mode:1.ActivatetheServiceModefirst.2. Pressthe“Spinkey”keytostartErrorCodeCheckModewithCode“d”flashing.3. Tocyclethroughtheerrorcodes,turntheRotaryCycleSelectorinonedirection(either
ClockwiseorCounterclockwise).4. Now,whenturningtheRotarySelectorKeyinthesamedirection,itshowserrorcodesfromthe
latest.5. Whenturningitintheoppositedirection,itshowstheerrorcodesinthereverseorder.
Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.
WARNING
Service Mode Spin Diagnostic Code
WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 10 2014-1-22 9:18:22
ALIGNMENT AND ADJUSTMENTS
11
Demo Mode
- DemomodeisenteredwhentheExtraRinse+PreSoakbuttonsarehelddownforthree(3)secondssimultaneouslyinthepoweronstate.
- WhenenteringDemomode,thebuzzerringsthree(3)timesand“----”isdisplayedonthe7segmentdisplayandallotherLEDsareturnedoff.(InitialDemomode)
- DemomodeconsistsofWASH,SPINandLEDmodes.- IftheTemp.buttonispressedduringtheinitialDemomode,“USH”blinksonthe7segment
displayandthewashingmachineentersWASHmode.- IftheStart/PausebuttonispressedinWASHmode,thedoorislocked(DoorLock)andthemotor
rotatesleftandrightat110RPMina1.1seconand1.3secoffcycle.- WASHmodecontinuesuptofive(5)minutesoncestarted.Afterthefive(5)minuteshave
elapsed,“----”isdisplayedonthe7segmentdisplayandtheinitialDemomodeismaintained.- IftheStart/PausebuttonispressedduringaWASHmodeoperation,“----”isdisplayedonthe7
segmentdisplayandtheinitialDemomodeismaintained.- IftheSpinbuttonispressedintheinitialDemomode,“SPn”blinksonthe7segmentdisplayand
thewashingmachineentersSPINmode.- IftheStart/PausebuttonispressedintheSPINmode,thedoorislocked(DoorLock)andaspin
isoperatedat950RPM.- SPINmodecontinuesuptofour(4)minutesoncestarted.Afterthefour(4)minuteshave
elapsed,“----”isdisplayedonthe7segmentdisplayandtheinitialDemomodeismaintained.- IftheStart/PausebuttonispressedduringaSPINmodeoperation,“----”isdisplayedonthe7
segmentdisplayandtheinitialDemomodeismaintained.- IftheSoilLevelbuttonispressedintheinitialDemomode,“LEd”blinksonthe7segment
displayandthewashingmachineentersLEDmode.- IftheStart/PausebuttonispressedinLEDmode,allLEDsareturnedon.TheLEDmode
continuesuptothirty(30)secondsoncestarted.Afterthethirty(30)secondshaveelapsed,“----”isdisplayedonthe7segmentdisplayandtheinitialDemomodeisentered.
- IftheStart/PausebuttonispressedduringanLEDmodeoperation,“----”isdisplayedonthe7segmentdisplayandtheinitialDemomodeisentered.
Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.
WARNING
Extra Rinse + Pre Soak3sec
While a cycle is not running
WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 11 2014-1-22 9:18:22
ALIGNMENT AND ADJUSTMENTS
12
TROUBLE DIAGNOSIS- Asthemicomwashmachineisconfiguredinacomplicatestructure,theremightbetheneedfor
aservicecall. Thebelowinformationispreparedforexacttroublediagnosisandsuitablerepairguide.
Caution for the Repair and Replacement
Pleasefollowbelowinstructionforthetroublediagnosisandpartsreplacement.
1) Someelectroniccomponentsaredamagedbythechargedstaticelectricityfromtheresinpartofthemachineorthehumanbody.PreparebygroundingthehumanbodytothegroundorremovethepotentialdifferenceofthehumanbodyandmachinebycontactingthepowersupplyplugwhenexecutingaPCBcontact.
2) SinceAC120VisappliedtothetriacT1andT2onP.C.B,electricshockmayoccurbytouchingandbecarefulthatthestrongandweakelectricityarenotmixed.
3) AstheP.C.Bassemblyisdesignedfornotrouble,donotreplacetheP.C.Bassemblybythewrongdiagnosisandfollowtheprocedureofthetroublediagnosiswhenthemicomisnotoperatingnormally.
Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.
WARNING
WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 12 2014-1-22 9:18:22
13
TROUBLE DIAGNOSISWill Not Start• Plugtheunitintothewalloutlet.Checkforpropervoltage.• Checkfuseorresetcircuitbreaker.• PushanykeytoturnonthewasherandpresstheStart/Pausekeytorunthewasher.• ClosedoorandpushtheStart/Pausekeytorunthewasher.• Checkifwasherisinapause,soakorsudsprocess.Waitbrieflyanditmaystart.(Ifthewasherisinsuds
period,Sudswilllightupinsteadofremainingtime.)• Checkforrestricteddrainsystem.(Ifthereisanelectricalprobleminthedrainsystem,“nd”errorwilloccur
after30minutes.)• ChecktheWaterSupply.• Checkthelineorwatervalvescreenfilter.• CheckifPCBconnectorsareassembledproperly.• CheckifCN2terminalsonPCBareingoodcondition.(RefertoPCBConnectorCheck.)• ReplacePCB.Leaking• Makesureinlethoseconnectionsarenotleaking.Checkforrubbergasketdamageduetoovertightening.• Checkthestandpipeforleaking.Wrapadryragaroundthestandpipeopening.Iftheragbecomeswet,the
leakisthefaultofhomeplumbingandnotthemachine.• Besurethestandpipeiscapableofacceptingtheflowofwaterfromthewasher.• Makesuretheendofthedrainhoseiscorrectlyinsertedandsecuredtothedrainstandpipe.• Checkinternalhoseconnections(fill,drainsystems,dispenserhoses&clamps).• Checkrubberboot.Remove,repositionandreinstall,ifnecessary.• Checkforapossiblekinkeddispenserhosetotheoutertub.Hotwaterpressurizationmayforcedooropen.Will Not Spin• Makesuretoclosethedoorcompletely.• Checkforwaterleftinsidethewasher.Ifso,goto“WillNotDrain”.• PerformQuickTestModeorQuickSpinTest.Doesthewasherspin?(Beforethetest,emptytheunitinside.)
Ifitdoesn’ttumbleaftertheabove,changePCB.Whentheproblempersists,changethemotor.• PerformQuickTestModeorQuickSpinTest.Doesthewasherspin?Ifitdoes,CheckPossibleunbalanced
loadscenarioinnormalmode.• CheckforlooseconnectionsatPCB,WaterLevelSensor,Motor,HallSensorWireHarness.(CN6,CN2,CN6-1)
(RefertotheComponentTestingProcedure.)• Checkmotorwindingsresistance.(CN6-1Pin1&3=13.4ohms(at±5%25°C/77°F)
Pin1&3=13.4ohms(at±5%25°C) Pin1&3=13.4ohms(at±5%25°C)
TROUBLE SHOOTING
Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.
WARNING
WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 13 2014-1-22 9:18:22
14
TROUBLE DIAGNOSISNo Water Fill• PerformQuickTestMode.CheckalloftheWaterValvesvisually.
(ColdWaterValve,BleachWaterValve,SoftenerdispenserusingCold&BleachWaterValve,andHotWaterValve.)
• Checkifthewatertapsareturnedonfully.• ChecktheWaterValvesandtheWaterLevelSensor(RefertoPCBConnectorCheck).• Checkifthereisanykinkintheinlethoses.• Checkiftheinletscreensarecloggedup.• Checkifthewaterhasenoughpressure.Ifso,findoutitscontributors.• Checkifthereisanyfrozenareaintheunit.(DrainHose,etc.).• MeasuretheresistanceoftheWaterValveCoil.
(Itshouldread1.18Kohms.CheckPin#4ofPowerRelayandpin#1,2,3,4ofCN401)• CheckPressureS/WandPCBforlooseconnections.(RefertoPCBConnectorCheck.)Tub Full of Suds• Goto“WillNotDrain”and“WillNotSpin”andcheckthedraining.• CheckPCBandDrainPumpforanyloosewireconnection.• PerformQuickTestModeorBoardOutputTesttodrain.• UseHE(High-Efficiency)orlowsudsingdetergentspeciallyformulatedforfrontloadwashers.Thistypeof
detergentwillnotaffectcleaningperformanceinaTopLoadWasher.• Reducetheamountofdetergentforthatspecificloadsizeandsoillevel.Keepinmindthattowelscreate
moresudsgenerally.• Reducetheamountofdetergentwhenwaterissoft,orlaundryissmallorlightlysoiled.• Doonemorewashingcyclewithcoldwaterandatablespoonofsaltwithoutdetergent.Wet Clothes• Unbalanceduetonotenoughload.Putadditionalarticlesoflaundryinload.• Duetoexcessivesudsbyusinggeneraldetergent.UseHE(High-Efficiency)detergentorreduceit’squantity.• LowSpinSpeedorDrainOnlywasselected.• Goto“WillNotSpin”.Will Not Lock• PerformtheQuickTestMode.ChecktheDoorLock.
Checktheresistanceofthedoorlock.Itshouldhaveapprox0.2ohmbetweentheterminalofcontact(white-redwire),andifnot,changethepcb(refertopcbconnectorcheck).
• ReadLockSwitchandPCB(CN301,CN302).(RefertoPCBConnectorCheck.)Will Not Unlock• Displayshows“DE1”.Turnoffandontheunit.If“DE1”keepsilluminating,checkPCBandDoorLockSwitch.• ReadLockSwitchandPCB(CN301,CN302).(RefertoPCBConnectorCheck.)• PerformQuickTestMode.CheckDoorLock.ChecktheresistancefordoorunlockifApprox0.2ohmbetween
theterminalofcontact(white-bluewire),andifnot,changepcb(refertopcbconnectorcheck).
TROUBLE SHOOTING
Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.
WARNING
WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 14 2014-1-22 9:18:22
15
TROUBLE DIAGNOSISNo Key Operation• OptionandFunctionbuttonsresponddifferentlyaccordingtoeachcycle.• ChildLockisbeingactivated.Toexit,holddownSpinlevelkeyandsoillevelkeysimultaneouslyuntilitsends
outabeepingsound.• When“End“illuminatesonthedisplay,onlyPowerbuttonworks.PressPowerbuttonandmakenewcycle
selections.Will Not Drain• Checkforanykinksinthedrainhose.Ifany,straightenout.• Checkforanyrestrictioninthedrainhose.• ClosethedoorandpresstheStart/PauseButton.Forsafetyreasons,thewasherdoesnottumbleorspinwith
thedooropen.• Whenitisfreezingoutside,checkifitisfrozeninsidethedrainhose.• Checkifthewaterlevelsignalinputiscorrect.GotoBoardInputTestMode.• GotoQuickTestModeanddoDrainPumpTest.• Checkifthereisanytwistinthehose(theonebetweenTubandDrainPump).• CheckifitreadsAC120Vatthepumpwhenaspincycleisselected.• Readthewindingresistanceofthepumpmotor.(15±10%Ohms)• CheckthepumpatPin#4ofPowerRelayandpin#10ofCN401onPCB.ItshouldreadAC110~120V.(Referto
PCBConnectorCheck)Wrong Water Temperature• Checkifbothofthewatertapsarefullyopen.• Ifthewaterheaterislocatedfarfromthewasher,screwoutthehotwatertapandletitswaterpassuntilyou
gethotwater.• TooHot/TooCold:ReducedamountofwaterissuppliedwhilePCBcontrolstheinfluxtoregulatetheactual
temperatureofthewaterinthetub.Thismayappeartobesignificantlyhotter/colderthanexpected.• Checkifthetemperatureselectioniscorrect.• DisconnectinlethosesfromtheWaterValveandremoveanyresidueintheinletscreens.Noisy and/or Vibration/Walking• Checkifthewasherisleveledandthelocknutsaretighteneduponthebottomplate.• Checkifalloftheshippingboltsandspacersareremovedfromthebackpanel.• Checkifloadisbigenoughandthereisnounbalance.Ifthereisnotenoughload,putinafewtowelstobalanceit.• Checkifthemotorisfastenedenough.• Removevarioustroublecontributors(suchasacoatofdustonthefloor).Buttons do not Respond• OptionandFunctionbuttonsresponddifferentlyaccordingtoeachcycle.• ChildLockfeaturehasbeenselected.TodisablefeaturepressandholdTemp.andSpinsimultaneouslyuntil
abeepisheard.• Whendisplayshows“End”,onlythePowerbuttonwillfunction.PressPowerandmakenewcycleselections.
TROUBLE SHOOTING
Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.
WARNING
WA9000HA WASH_WA56H_TECH MANUAL_DC68-03132F_EN.indd 15 2014-1-22 9:18:22
16
Hall Sensor CheckCheckVoltageatPin#4and#3ofCN2TesterCheck=DC0.6VCheckVoltageatPin#4and#2ofCN2TesterCheck=DC0.6VMotor CheckResistanceatPin#1ofCN6-1andGND=226㏀ResistanceatPin#2ofCN6-1andGND=226㏀ResistanceatPin#3ofCN6-1andGND=226㏀Drain Motor_Pump CheckCheckVoltageatPin#4ofPowerRelayandpin#10ofCN401WhenDrainPumpoperates=AC120V
Water Valves/ CheckCheckVoltageatPin#4ofPowerRelayandpin#1,2,3,4ofCN401WhenValvesoperates=AC120VClutch-MotorCheckVoltageatPin#4ofPowerRelayandpin#5ofCN401WhenValvesoperates=AC120VAC Power CheckCheckVoltageatPin#4ofPowerRelayandpin#4ofHeaterRelayTesterCheck=AC120VDoor Lock CheckCheckVoltageatPin#3and#7ofCN301,Pin#3and#7ofCN302WhenDoorLock=DC6.5V
PROBLEM CHECKING AND METHOD OF PCB- IfyoupluginthepowercordandturnPowerS/Won,memorizeddataisdisplayed.
Ifanydataisnotdisplayed,checkthefollowings.
Thermistor CheckCheckResistanceatPin#8and#7ofCN6TesterCheck=47㏀
Water Sensor CheckCheckFrequencyatPin#10and#15ofCN6Resetfrequency=25.6KHzCheckFrequencyatPin#11and#15ofCN6Resetfrequency=25.6KHz
CN
802
CN103 CN801CN201 CN202 CN301 CN302
CN401
CN402
Power RelayHeater Relay
CN1
CN2
CN6-1
CN5
CN3
CN7Micom writing
CN12 CN6 CN14
TROUBLE SHOOTING
Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.
WARNING
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Model : WA56H9000**
WIRING DIAGRAM
Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.
WARNING
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COLD
HOT
BLACK
WHITE
RED
BLEACH
BLUE
MIST
BLUE
WATER FLOW DIAGRAM
Toavoidriskofelectricalshock,personal injuryordeath;disconnectpowertowasherbeforeservicing,unlesstestingrequirespower.
WARNING
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