© 2011 HCL – Proprietary & Confidential

HCL Oracle Universe – JD Edwards PracticeAn Introduction

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© 2011 HCL – Proprietary & Confidential

The World’s Leading EAS Integrator

• 7,500 Consulting staff• SAP, Oracle & Microsoft• 45 Countries, 60 Offices• 15 Global Delivery Centres• Strong Vertical leadership• Benefit Led Transformation

Strong Oracle Practice

• 3,000 consulting staff• 360° Relationship• Platinum Partner status• Marquee Customers • Strong References• Green Award Winner

Value Player in the JDE Space

• 400+ Consulting Staff• 100+ Engagements• Strong References• EnterpriseOne Task Force• Key Customers are Advisors

HCL Enterprise Application Services

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HCL’s JD Edwards Practice

Fast Growing Practice – Significant

Investments

400+ Growing Consultant Team

Multi Product & Multi Version

expertise – EOne & World

Strong presence across major

verticals

Referenceble customers

JDE Center of Excellence

Functions

Engagements across services

• Financials, SCM, Enterprise Asset Management , Manufacturing, and Technology

• Global Implementation / Rollout & Support across Oceania, Middle East & Asia Pacific for a global dairy company

• Instance Consolidation on JD Edwards EnterpriseOne 9.0 for a Leading US based Specialty Chemicals and Performance Materials Firm

• JD Edwards 9.1 roadmap, application portfolio rationalization for a leading legal services firms

• De-customization approach for a leading medical devices company during upgrade

• Business Services development for a leading freight forwarding carrier in North America

• Application support of JDE product stack across Americas, Europe, Asia Pacific, ANZ and Middle East Asia for a global, research-driven pharmaceutical company from delivery centers in India, Brazil & Europe

• 24/7 CNC Administration across Europe, and consistently maintaining 99% uptime for the largest Healthcare company

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© 2011 HCL – Proprietary & Confidential

HCL JDE Competency Excellence Center

Compliance Dashboards

Finance & Compliance

Core Financial (AP, AR, GL, FA, Cost Management,

Project Costing)

Oracle Certifications

IFRS / SOX / ITAR Compliance

Compliance, Plant Manager Dashboards

Supply Chain

Core SCM (Procurement, Inventory, Sales, Mfg,

ETO,EAM)

Niche Functionalities – Configurator, VCP

Business Services / SOA Adoption / Reporting

Tools & Technology

RICE Components(Reports, Interfaces,

Conversions, Extensions)

CNC, Infrastructure & AS/400

Project Management Tools and Frameworks

Project Management

Skill competence assessment & upgrade

Quality Improvement & Delivery benchmarking

Reusable Assets (Standard Test Cases, Training Kits, Migration Scripts)

Custom/ Packaged Analytics (OBIEE/OBIA)

Third Party Integrations/ POC’s

Dedicated Methodologies/ Service Offerings

Customized Trainings/ Skill Enhancement

22% 28% 40% 10%Team

CompositionTeam

CompositionTeam

Composition

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JDE Customer Coverage

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© 2011 HCL – Proprietary & Confidential

Analyst Talk

Among the Indian service providers HCL

has been positioned as one of the

strongest in this area

Forrester says “Leading Oracle SIs like

Accenture, Capgemini, Deloitte, and IBM

are key providers of JD Edwards services.

Additionally, some of the leading offshore

firms — like HCL — have relevant JD

Edwards expertise “.

Highlights of ReportsIndian Services Provider's ERP

Practices Grow Up•HCL stands out in its ability to set and deliver to time

frame, scope, budget, and SLAs

•For JD Edwards skills HCL is one of the largest

providers

•HCL Technologies does more implementation and

upgrade work than rollouts

• Equitable mix of functional and technical consultants

AMR Research

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© 2011 HCL – Proprietary & Confidential

HCL JDE Practice – Implementation Enablers

Horizontal Practices / function Repository

Industry maps

Tool k

its &

Templates

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© 2011 HCL – Proprietary & Confidential

HCL JDE Practice – Upgrade Enablers

Upgrade Lab : Multiple Versions

New functionality testing /POC

Simulations/ Demo’s

Net Value Assessments

Training / Testing

Tools and Accelerators

Migration Need Assessment

Object Migration Workflow Charts

Object Assessment Matrix

Assessment Matrix

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© 2011 HCL – Proprietary & Confidential

JDE Integration Experiences in HCL

Batch Integrations

Real Time Integrations

Business Services

Using Middleware

Portal Integrations

Third Party Integrations

Electronic Data Interchange

Bi Reporting

Bank Integrations

Z-File, Custom data load using API

SOA, Web Service

JDE Business Services

MQ Series, TIBCO, BizTalk

Portal Integrations

DSI, Loftware, Optio, Fax*STAR, CreateForms

EDI Exchange [multiple-format]

BI Reporting [Streams / SSIS / Adapters]

Secure FTP

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© 2011 HCL – Proprietary & Confidential

Key Client Cases

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© 2011 HCL – Proprietary & Confidential

Global Build & Regional Deployments – A leading Diary Manufacturing Company

Industry Dairy Products Revenue NZD 19 Billion Employees 4,000 Operations 12 Countries

JDE WorldSoft, JDE OneWorld Xe, JDE EnterpriseOne 8.11

Tool Set 8.98.2.0 || User Base 2000+

FinancialsPayables, Receivables, General Ledger, Fixed

Assets, Advanced Cost Accounting

DistributionSales, Inventory, Procurement

ManufacturingShop Floor Control, Product Data Management

DeploymentsGlobal Template Validation, Regional Rollouts

[10+ Countries]

Support24x7 Coverage, Break / Fix, Functional Consulting,

CNC Administration

DevelopmentBolt-On Modules, Enhancements, Integrations

AuditsPerformance, Health Check

GovernanceProgram & Project Management, Quality Control

New ZealandEnglish

AustraliaEnglish

APACEnglish

Middle EastEnglish

Blue Printing exerciseASIA One template and Global template.

Implementation LandscapeComplete suite of JDE ERP and processes implemented for the Brands business of the organization

Onsite / Offshore ModelOnsite New Zealand, Australia, Malaysia, Indonesia, Philippines, Singapore, Sri Lanka, Saudi Arabia, UAE with 5 more countries coming upOffshore Noida, Chennai (India)

Peak Team Size43 (17 Onsite / 26 Offshore)

Time Zones

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© 2011 HCL – Proprietary & Confidential

Upgrade and Instance Consolidation Services

Industry Chemicals Revenue USD 3.19 Billion Employees 4,300 Operations 18 Countries

Time Zones

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Value DeliveredUpgrade Support for moving smoothly from OneWorld Xe to 9.0

Business Services seamless integration with 3rd party systems

Unicode Conversion resolving double-byte character issues

Onsite / Offshore ModelOnsite US

Offshore Hyderabad (India)

JDE OneWorld XeJDE EnterpriseOne 9.0

Tool Set 8.98.1.4 || User Base 2000+

FinancialsPayables, General Ledger, Fixed Assets

DistributionSales, Inventory, Procurement

ManufacturingShop Floor Control, Product Data Management

IntegrationsBusiness Services Deployment, SOA, Security

Management , RTE & BSSV Server Configuration

Upgrade ServicesData Conversion Standards Definition, Unicode

Conversion, Czech Character Conversion

Data ConsolidationGlobal Consolidation Strategy, Master Data

Consolidation, Transaction Data Consistency

UPK DevelopmentBy Business Process Streams, UPK Training Kit

North AmericaEnglish

APACEnglish

EuropeEnglish

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© 2011 HCL – Proprietary & Confidential

JDE WorldSoft A7.3OneWorld B7333 & Xe

User Base 5000+

FinancialsPayables, Receivables, General Ledger, Fixed Assets, Tax, Treasury

DistributionSales, Inventory, Procurement

SupportHelp Desk, Break / Fix, Functional Consulting, AS/400

& WorldSoft Administration, CNC Administration

DevelopmentLocalizations, Enhancements, Integrations

AuditsPerformance, Health Check

GovernanceProgram & Project Management, ITIL Framework

Global Support

Industry Pharmaceuticals Revenue USD 23 Billion Employees 73,000 Operations 54 Countries

North AmericaEnglish

EuropeEnglish, Spanish, Italian, French, Portuguese

Asia PacificEnglish

Time Zones

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Value Delivered

50 Site Support uniform support across all sites

Non-JDE Custom Support providing single point of accountability

PO Exception Tool resulting in 20% reduction of tickets

Onsite / Offshore ModelOnsite United States, Canada, United Kingdom, Italy, France, Singapore, AustraliaOffshore India, Poland, Brazil

Peak Team Size39 (9 Onsite / 30 Offshore)

AustraliaEnglish

“…Simply put - you knocked it out of the park. Not only did you deliver - you delivered on time, under budget, and improved the process and P-Synch interface along the way.”

Program Manager, Strategic Projects

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© 2011 HCL – Proprietary & Confidential

Application Support & Development

Industry Publishing & Information Services Revenue €3.556 Bil Employees 18,240Operations 12 Countries

JDE OneWorld Xe, User Base 2000+

FinancialsPayables, Receivables, General Ledger,

DistributionSales, Inventory, Procurement

ManufacturingShop Floor Control, Product Data Management

SupportHelp Desk, Break / Fix, Functional Consulting,

Administration, CNC Administration

DevelopmentIntegrations with Biz Talk, FedEx and Chase

Paymentech.

AuditsPerformance, Health Check

GovernanceProgram & Project Management, ITIL Framework

Value DeliveredITIL framework for service management

Integrated service delivery for multiple application landscape

More than 100 defects which were pending from long time have

been cleared in 4 months time after HCL took over the support.

Onsite / Offshore ModelOnsite USAOffshore Hyderabad (India)

Peak Team Size50 (9 Onsite / 41 Offshore)

Time Zones

3North AmericaEnglish

APACEnglish

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© 2011 HCL – Proprietary & Confidential

Remote CNC Support

Industry Medical Devices Revenue USD 4.99 Billion Employees 5,000 Operations 11 Countries

Time Zones

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Value DeliveredTool Automation increased accuracy with lesser manual input

Seamless Service Transition to offshore with no business impact

SLA Bases Metrics for total transparency, reliability, predictability

Onsite / Offshore ModelOnsite United Kingdom, Belgium

Offshore India

Peak Team Size16 (2 Onsite / 14 Offshore)

JDE OneWorld XeJDE EnterpriseOne 8.12

Tool Set 8.97.0.2 || User Base 1000+FinancialsReceivables, Payables, General Ledger, Fixed Assets

DistributionSales, Inventory, Procurement

ManufacturingShop Floor Control, PDM, Warehouse Mgmt.

Remote Administration24x7 Coverage, CNC Administration, Patch

Management, Code Promotions

DeploymentsRegional Rollouts, Data Migration

Business ContinuityDisaster Recovery Implementation

AuditsPerformance, Health Checks

Quality ControlSLA Based Metrics, SOX Compliance

North AmericaEnglish

APACEnglish

EuropeEnglish

“…The delivery standard of the existing team is of high quality and we are extremely happy with this team.” Sr. Director IT

One of the Top 5 Life Sciences Firms

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© 2011 HCL – Proprietary & Confidential

Client Speak

End to End JDE Services (Rollouts / Upgrade / Support)“…Simply put - you knocked it out of the park. Not only did you deliver - you delivered on time, under budget, and improved the process and P-Synch interface along the way.”

Program Manager, Strategic ProjectsLeading Pharma Giant

24x7 CNC Support“…I’m really satisfied, you guys are competent, fast, effective… it’s simply very good business.”

Sr. Customer Service CoordinatorTop Orthopedic and Neuroscience Company

JDE Support & Development“…The delivery standard of the existing team is of high quality and we are extremely happy with this team.”

Sr. Director ITOne of the Top 5 Life Sciences Firms

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© 2011 HCL – Proprietary & Confidential

Thank you