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Address Element CorrectionAddress Element CorrectionAEC and AECIIAEC and AECII

Steve Dearing Manager, Address Quality Programs

MTACNovember 8,2007

Address Element Correction - AEC

An Address Quality service offered by the USPS that attempts to assign a ZIP+4® to addresses that fail standardization and validation through traditional CASS Certified™ address matching software.

AEC uses sophisticated address hygiene algorithms developed by USPS that go beyond typical capability of commercial address-matching software

AEC attempts to ‘improve’ addresses that currently Do Not Delivery Point Validate (DPV)

What Exactly is AEC?

Address Element Correction - AEC

Corrects Incomplete and Incorrect Addresses

Street Names Misspellings and ‘Representations’

Missing or Incorrect Directionals

Missing or Incorrect Suffixes

Transposed Numbers, Missing Digits, and Alpha–Numeric ‘Look a Likes’

City Names and ZIP Codes

Address Conversions (LACS)

What Does AEC Do?

Address Element Correction - AEC

Verify Customer Name or Occupancy Information

Provide New Fowarding Address Information

Correct Foreign Addressing

Correct Email Addressing

Add Missing Secondary Numbers

Correct Non-Addresses

Provide Corrections When No Last Line Information (City, State, ZIP Code’s) is Present

AEC (and AECII) Does Not

Address Element Correction - AEC

In FY 2007 AEC Processed just over 20 Million Address Records for 1,528 Customers

FY 2007 AEC Resolved 9.2 Million – 46%*

Returned Corrections within 24 Hours on Avg.

*Not a historical representation, increase based on large files with relatively minor changes. Historical Resolution Rate – 33%

Does AEC Work?

Address Element Correction - AEC

Addresses Processed through AEC

Addresses Processed Through The AECES Historical File - AECII

Addresses Presented to Delivery Units for Correction through the Electronic Uncoded Address Resolution Service (eUARS) - AECII

Address Element Correction Service Level 2 (AECII™)What About Records That AEC Can’t Fix?How Does AECII Work and What’s the Difference Between AEC and AECII?

Address Element Correction - AEC

Internal USPS Web Application that enables over 45,000 Delivery Unit users to Correct Incomplete and Incorrect Addresses - Including Mailer AECII Requests

In FY 2007 eUARS Corrected

2.3 Million Change of Addresses within 11 Days (avg)

2.8 Million AECII Records within 9 Days (avg)

What is eUARS?

Address Element Correction - AEC

How Does The Local Delivery Unit Fix the Address?

Carriers typically know their customer’s address and can identify correction necessary

AECII Leverages this “Delivery Force Knowledge™” to correct addresses using efficient simple search and click features

Address corrected to a valid delivery point with ZIP + 4® code appended

Indicator provided to identify when the address cannot be corrected

Address Element Correction - AEC

What If The Address I Have is Actually a Correct Address but Still Doesn’t Match USPS Data?

Address will be returned marked “correct-as-shown” without charge

Where the mailing address is a PO box instead of a street address, record returned marked with “PO box indicator” without charge

PO box address not provided due to privacy

Address Element Correction - AEC

How Well Does AECII Work?

FY 2007 AECII Processing Results

67% Address Corrected

14% Address Does Not Exist

5% Not A Proper Address Submission

5% PO Box Footnote ----

4% Historical File Corrections

3% Not Touched – Lost Opportunity

2% Other

Address Element Correction - AEC

What Are the Costs for AEC and AECII Processing?

AEC processing costs are $15 per thousand records (required for AEC II processing)

AECII processing costs are .25¢ per correction

Nothing if resolved using historical file

Nothing if submitted address was correct

Nothing if address is returned indicated as PO box mailing address

Nothing if submitted address not corrected

Address Element Correction - AEC

How Can I Estimate my Return on Investment from Using USPS® AEC / AECII™ Services?

AEC Calculator $

( AEC Calculator Available at http://ribbs.usps.gov/AEC )

Address Element Correction - AEC

‘Scrub’ Your Addresses before sending to AEC

Uncommon or Invalid Characters (@, %, - -)

Profanity

Send Addresses (Street Number and Street Name) with Valid City, State, and/or ZIP Codes

Do Not Send Street Addresses for PO Box Only Post Offices

Send Addresses that Do Not Delivery Point Validate to the Primary Address Level

How Can I Increase My AEC ROI?

Address Element Correction - AEC

Is There Anything New With AEC or AECII?

Yes!! Now Available – AEC Confidence Option

Uses Additional Routines to Determine that the AEC Candidate Correction is Distinct based on Match Weight

Instills Confidence that there are No Apparent Other Potential Candidate Corrections

Enables ‘Apply and Mail’ PotentialAvailable with AEC or AECIINon-Confident AECII Request Records Are

Sent to eUARS

Address Element Correction - AEC

Is There Anything Else New With AEC or AECII?

Yes!! There’s More!! Now Available – AEC Vendor Processing

Enables Mailer with CAPS Account to Automate AEC and AECII Requests

Requires Vendor Processing Request FormRequires Use of Header RecordEnables Submission of One or Many FilesAutomated ProcessingAutomated Secured File Transfer CapableStill Uses First In – First out Logic

Address Element Correction - AEC

Contact the National Customer Support Center at 1-800-238-3150 ask for the AEC Department

Set-Up RIBBS Account and CAPS Account*

Submit Processing Request Form

Send File (Up to 500,000 records)

Retrieve File from RIBBS or SFTP

Reap the Benefits of Improved Address Quality

*Required for Automated Vendor Processing

How Do I Request AEC or AECII?

Address Element Correction - AEC

Has Anyone Used AEC or AECII In the Past Year?

Address Element Correction - AEC

Questions?

Thank You!