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| Always on Guard. Covenant Security Services Commercial Security Services Supplier Diversity Development Coalition of Greater Lafayette

| Always on Guard. Covenant Security Services Commercial Security Services Supplier Diversity Development Coalition of Greater Lafayette

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Page 1: | Always on Guard. Covenant Security Services Commercial Security Services Supplier Diversity Development Coalition of Greater Lafayette

| Always on Guard.

Covenant Security Services

Commercial Security Services

Supplier Diversity Development Coalition of Greater Lafayette

Page 2: | Always on Guard. Covenant Security Services Commercial Security Services Supplier Diversity Development Coalition of Greater Lafayette

| Always on Guard.

Covenant Security Services

• Founded in 1992• Certified Woman-Owned • 2014 revenues approaching $200M• 6th Largest American Owned & Operated

Security Company• Top Secret Facility Clearance• Licensed in all 50 States with over 3,000

employees• Financially Strong• World Class Safety Performance

Page 3: | Always on Guard. Covenant Security Services Commercial Security Services Supplier Diversity Development Coalition of Greater Lafayette

| Always on Guard.

Covenant Security Services

• Melinda Jacobson, Owner, Director, & Executive Chairwoman

• Based in Chicago, IL• Family-owned since 1992• Incorporated in Illinois• First contract was Department of Energy HQ• Controls all aspects of Covenant’s operations

and strategic direction• Active member of WBENC, NAWBO, and

WBDC

Page 4: | Always on Guard. Covenant Security Services Commercial Security Services Supplier Diversity Development Coalition of Greater Lafayette

| Always on Guard.

Covenant Security Services Regional Office

Houston, TX

Covenant Services WorldwideCovenant Aviation Security

HeadquartersBolingbrook, IL

Covenant Security ServicesHeadquartersPhiladelphia, PA

Syracuse, NY

Tonawanda, NYNiagara Falls, NY

Boston, MA

New Milford, CTAllentown, PA

Charlotte, NC

Beech Island, SC

Roswell, GA

Albany, GAMobile, AL

Pace, FL Jacksonville, FL

Orlando, FL

Akron, OH

Haverhill, OH

Cleveland, OHToledo, OH Moorestown, NJ

Elkton, MDNewark, DE

Delaware City, DEWashington, DC

Knoxville, TNLoudon, TN

Lebanon, TNNashville, TN

Owensboro, KY

Indianapolis, IN

Carmel, IN

Goshen, INEast Chicago, IN

Marinette, WI

Neenah, WISt. Paul, MN

Des Moines, IA

Woodridge, IL

Corinth, MS

New Orleans, LA

Baton Rouge, LA

Fresno, TXFreeport, TX

San Antonio, TX

Odessa, TXFort Worth, TX

Alvarado, TX

Dallas, TX

Paris, TX

Duncan, OKMaumelle, AR

Conway, AR

Pueblo, CO

Ponca City, OK

Bartlesville, OK

Catoosa, OK

Jenks, OK

Ogden, UT

Billings, MT Colstrip, MT

Flagstaff, AZKingman, AZ

Phoenix, AZ

Tucson, AZ

San Francisco, CA

Arroyo Grande, CA

Los Angeles, CA Ontario, CAFullerton, CA

Wilmington, CA

Portland, OR

Ferndale, WA

Dawson, MT

Wolf Point, MT

Havre City, MT

Denver, CO

Rodeo, CA

San Diego, CA

Cameron, TXLafayette, LA

Tampa, FL

Atlanta, GA

Aiken, SC

Ashland, VA

LOCATIONS

Page 5: | Always on Guard. Covenant Security Services Commercial Security Services Supplier Diversity Development Coalition of Greater Lafayette

| Always on Guard.

Key Clients

• Evonik • Midwest ISO • Praxair • KAR Auction Services• Bridgestone Americas, Inc. • Kimberly-Clark Corporation• W.L. Gore & Associates• San Francisco International

Airport (TSA)

• Halliburton• Praxair• PJM Interconnection• Air Products & Chemicals, Inc.• ConocoPhillips • Phillips 66• Crayola• SAP America• Sunoco

Page 6: | Always on Guard. Covenant Security Services Commercial Security Services Supplier Diversity Development Coalition of Greater Lafayette

| Always on Guard.

Evonik Corporation

• Official transition date June 20, 2015• No interruption to site operations• Tremendous support from Evonik during transition period

• Excellent partnership based on shared values• Stringent Safety Program• State-of-the-Art Training Program

• Site-specific• Regulatory compliance training

• Flexibility and Responsiveness• Various types of positions• Uniforms

Page 7: | Always on Guard. Covenant Security Services Commercial Security Services Supplier Diversity Development Coalition of Greater Lafayette

| Always on Guard.

Differentiating Factors

• Safety• Excellent employee benefits • Cutting Edge Training & Technology Programs designed for

you• Our project-based approach and our large client niche

allow us to offer very competitive billing rates.• We are responsive and flexible

Page 8: | Always on Guard. Covenant Security Services Commercial Security Services Supplier Diversity Development Coalition of Greater Lafayette

| Always on Guard.

Safety Our #1 Core Value

Page 9: | Always on Guard. Covenant Security Services Commercial Security Services Supplier Diversity Development Coalition of Greater Lafayette

| Always on Guard.

• #1 Corporate Value, safety passion permeates everything• Safety Act Certified• 2014 EMR of 0.46• Dedicated Full-time safety professional• Safety Hotline• We utilize the services of PLR Consultants as a 3rd party

Safety and Worker’s Compensation auditor / advisor• Nationwide network of occupational health facilities

established to properly treat our employees if an incident occurs

• Excellent Safety Recognition Program

Safety

Page 10: | Always on Guard. Covenant Security Services Commercial Security Services Supplier Diversity Development Coalition of Greater Lafayette

| Always on Guard.

Year Recordable Injuries TRIR

2010 2 0.18

2011 2 0.24

2012 4 0.29

2013 4 0.29

2014 5 0.25

Safety Summary Breakdown

Past 5 Years

Page 11: | Always on Guard. Covenant Security Services Commercial Security Services Supplier Diversity Development Coalition of Greater Lafayette

| Always on Guard.

Best in Industry

Benefits

Page 12: | Always on Guard. Covenant Security Services Commercial Security Services Supplier Diversity Development Coalition of Greater Lafayette

| Always on Guard.

Benefits Industry Standard CovenantMedical InsuranceCIGNA

• HMO• Need referrals

• PPO• Lower Premiums• Lower Prescription costs • Much Lower Deductibles

Dental InsuranceDelta Dental

• High Premiums • Lower Premiums

Vision InsuranceCIGNA

• If offered, included in medical w/ limited coverage

• Through Cigna w/ comprehensive coverage

Life InsuranceGuardian

• If Offered, $5,000 • $25,000 + $25,000

401(k) PlanFidelity

• Non-Contributory • Company match of 100% up to 3% & 50% up to the next 2% of employee contribution

• Vested from Day One

Vacation Time • Must be taken a week at a time • PTO-Paid Time Off, bank of vacation time = More Flexibility

Employee Benefits

Page 13: | Always on Guard. Covenant Security Services Commercial Security Services Supplier Diversity Development Coalition of Greater Lafayette

| Always on Guard.

Employee Recognition Programs

• Quarterly Safety Prize• Employee Referral Bonus• Employee of the Quarter• On the Spot Awards• Holiday Bonus

• Attendance Award• Birthday Cards• Safety Recognition• Bi-Monthly Newsletters

Page 14: | Always on Guard. Covenant Security Services Commercial Security Services Supplier Diversity Development Coalition of Greater Lafayette

| Always on Guard.

Recruiting• Transition Manager will be responsible for all initial

recruiting efforts• Create interview screenings based on SOW• Research circulation stats• Be creative (university / career centers)• Recurring job fairs• Retention Bonus• Training the trainers

• Interviews• Timing

Page 15: | Always on Guard. Covenant Security Services Commercial Security Services Supplier Diversity Development Coalition of Greater Lafayette

| Always on Guard.

Emergency Coverage

Tier 3 Partnership agreements in place with various special response companies25 officers within 24 hours and an additional 25 officers within 72 hours

Tier 2 Special Response Team (SRT)

50 Unarmed (TWIC holders) security officers 50 Armed security officers Able to respond anywhere in the United States within 24 hours

Tier 1 Use of Floaters and Part time employees

Page 16: | Always on Guard. Covenant Security Services Commercial Security Services Supplier Diversity Development Coalition of Greater Lafayette

| Always on Guard.

Cutting Edge Training & Technology

Page 17: | Always on Guard. Covenant Security Services Commercial Security Services Supplier Diversity Development Coalition of Greater Lafayette

| Always on Guard.

Training

• James McGinty, VP Training• Evaluates and Designs Training Solutions for each client site• Creator of Covenant Interactive® Concept• Conducted over 500 seminars • National Presenter for ASIS and DHS• Nationally Recognized Expert in Bomb Threat Management • Expert in Active Shooter training (Advisor to DHS)• Current Consultant to Shell Oil and Dell Computer• Develops Site Security Plans for clients

Page 18: | Always on Guard. Covenant Security Services Commercial Security Services Supplier Diversity Development Coalition of Greater Lafayette

| Always on Guard.

Covenant Interactive

• Real life scenarios written specifically for you

• Performance-based and provides for instant review & correction

• Helps to place the RIGHT employee into the RIGHT position

• Builds Security Officer confidence and professionalism

Page 19: | Always on Guard. Covenant Security Services Commercial Security Services Supplier Diversity Development Coalition of Greater Lafayette

| Always on Guard.

Covenant University

• Online specialized management training

• Provides instant feedback• Numerous management topics

available• Results tracked in database• New coursework constantly being

added• Site specific courses available

Page 20: | Always on Guard. Covenant Security Services Commercial Security Services Supplier Diversity Development Coalition of Greater Lafayette

| Always on Guard.

We KEEP our employees

Page 21: | Always on Guard. Covenant Security Services Commercial Security Services Supplier Diversity Development Coalition of Greater Lafayette

| Always on Guard.

The Value of Retention

Covenant’s 2014 EMPLOYEE TURNOVER 23 %

SuperiorWages

BenefitsRecognition

Training

Retention

• Lowers Overall Costs• More Institutional

Knowledge• More Professional Security

Officers• More Protection of

Intellectual Property / Trade Secrets

Page 22: | Always on Guard. Covenant Security Services Commercial Security Services Supplier Diversity Development Coalition of Greater Lafayette

| Always on Guard.

Transitions

• First Priority: No interruption of site operations and a seamless workforce transition

• Designated Transition Manager• Use of formalized Transition Plan

• Shared drive for all transition documents• Effective communications strategy

• Recurring progress meetings• Evaluate Incumbent Staff

• Early incumbent job offers to qualified personnel• Great time to upgrade staff if need be

• Uniform Flexibility

Page 23: | Always on Guard. Covenant Security Services Commercial Security Services Supplier Diversity Development Coalition of Greater Lafayette

| Always on Guard.

Why Covenant?

• World-Class safety record• Excellent employee benefits including “Best in Industry” benefits• Low employee turnover rates • Covenant Interactive allowing for immediate feedback, maximum

retention, and the ability to write scenario’s specifically for each client.• Development and Succession Planning Programs such as Covenant

University which turns today’s security officers into tomorrow’s leaders• Impressive customer references • Armed Security is a Core Competency • Our project-based approach and our large client niche allow us to offer

very competitive billing rates.