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The Andrew Page Automotive Training Programme www. autoeducation.co.uk

- Andrew Page · PDF fileAutoEducation offers a wide range of courses, ... are carried out using scan tools, multimeters and scopes. ... in which a high-pressure fuel pump pressurizes

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The Andrew Page Automotive Training Programme

www.autoeducation.co.uk

2 | ANDREW PAGE AUTOEDUCATION

The Andrew Page Group’s AutoEducation programme has now been running for over 12 years, proving that demand for technical and commercial training is still as great as ever. Following the acquisition of Camberley Auto Factors in 2012, AutoEducation is even bigger and better, with more courses, venues and trainers than ever before.

At the beginning of 2014, the AutoEducation team were also delighted to announce that they have been granted the status of IMI Awards approved centre, and their new one day courses are all now quality assured by IMI Awards.

AutoEducation offers a wide range of courses, starting at foundation level, all the way through to advanced system diagnosis, addressing the challenges facing today’s vehicle technicians.

As has always been the case, the AutoEducation programme is supported by one of the world’s leading automotive manufacturers, Robert Bosch, and now, the UK retail motor industry’s benchmark and market leader for automotive qualifications and accreditations, IMI awards.

Courses can be booked at the click of a mouse on our website www.autoeducation.co.uk or by contacting the training co-ordinator on the number opposite. We believe the Andrew Page Group’s AutoEducation programme is the best training platform in the industry, to find out why read some of our customer’s views and opinions on page 4.

AUTOEDUCATION BOOKING LINE0845 600 6048

For further information, visit www.autoeducation.co.ukor email: [email protected]

ANDREW PAGE AUTOEDUCATION | 3

Contents

04 Client Testimonials

05-06 IMI Awards Accreditation

07 AutoEducation Course Introduction & Overview

08-10 NEW! AutoEducation Course Overviews

12 Bosch Diagnostic Technician Flowchart

13 Bosch Master Technician Flowchart

14-27 Bosch Diagnostic Technician Course Overviews

28-35 Bosch Master Technician Course Overviews

36 VRQ Air Con Course Overview

37 1 & 2 Day Air Con Course Overviews

38 Terms and Conditions

39 AP-Tech ‘Equipped to Assist’

XX | ANDREW PAGE AUTOEDUCATION2 | ANDREW PAGE AUTOEDUCATION4 | ANDREW PAGE AUTOEDUCATION

MIkE HArDINg - HARDING AUTO SERVICES LTD“To say the learning curve within the motor industry has been a steep one over the last two decades is a slight understatement! Unfortunately if we want to stay in this industry and continue repairing cars we need to get on that curve. There is simply too much information to read and understand on your own, you need the help of professional training providers like AutoEducation. Over the past four years I have attended as many training courses as possible and cannot overemphasize the importance of what I have learnt. Ultimately, it’s made me a better technician and made my business prosper.”

CArl ZAjAC - (OPERATIONS DIRECTOR) - MOTOSAVE“AutoEducation provides an all-round training solution to my business and takes the concern out of finding the right type of training at a time and local venue to suit my requirements. The technical obstacles that all workshops face today are addressed in a comprehensive series of courses and reinforce my commitment to assist my staff in their own personal progress, at the same time benefiting the business.”

SIMON FIElDINg - KEY KARS, DONCASTER“I have now completed six courses with AutoEducation, all of which have been of great benefit to me and my employer. I have worked in the motor trade for 20 years and it is amazing how much you forget about the vehicles you work on day to day, the courses really help refresh my memory. They also provide a valuable insight into how we need to adapt to work on vehicles in future. My employer is very supportive of my training, as he believes this strengthens his business.”

ANDREW PAGE AUTOEDUCATION | 5

Andrew Page now an IMI Awards Approved Assessment Centre!

All Andrew Page one-day technical courses are now quality assured by IMI Awards!

IMI Awards are the market leader for automotive qualifications and accreditations, their approved courses are the industry standard for automotive training and are widely recognised by employers.

XX | ANDREW PAGE AUTOEDUCATION2 | ANDREW PAGE AUTOEDUCATION6 | ANDREW PAGE AUTOEDUCATIONStart your journey with IMI Awards by visiting

imiawards.org.uk or on 01992 519038

IMI Awards provides expert guidance for training providers within the UK retail motor industry. We are the market leader for automotive qualifi cations

and accreditations; off ering the widest range of courses, reliable and fast certifi cate delivery and dedicated customer support.

imiawards.org.uk

imiawards.org.uk

Start your journey with IMI Awards by visiting imiawards.org.uk or

tel: 01992 519038

imiawards.org.uk

ANDREW PAGE AUTOEDUCATION | XXANDREW PAGE AUTOEDUCATION | 7

Our new courses are a truly cost effective and convenient way to get up to speed on the latest automotive systems! Covering a wide range of subjects, these courses have been written and developed by our own fully qualified technical trainers and are all now quality assured by IMI Awards. Each course includes both practical and theory sessions and culminates with a written test paper where technicians will receive a pass certificate upon successful completion. With venues available at many UK locations and course durations of just one day, we aim to minimise the impact on your business but feel sure that the benefits of the skills gained will far outweigh the short time out of the workshop.

Courses Available:

APB1 Basic Brake TheoryAPB2 Advanced BrakingAPB3 Fast Fit Braking CourseAPFE3 Fundamental ElectronicsAPCD4 Common Rail DieselAPIS5 Ignition SystemsAPEM6 Engine ManagementAPDPF7 Catalytic Converters and DPFAPSC10 Diagnosis Using an OscilloscopeAPGDI11 Gasoline Direct InjectionAPCRD12 Common Rail Diagnosis

New! Andrew Page one-day technical training courses have arrived!

Now Available! Find dates and details at: www.autoeducation.co.uk

QUALITY ASSURED

BY IMI AWARDS

XX | ANDREW PAGE AUTOEDUCATION8 | ANDREW PAGE AUTOEDUCATION

This course is designed for mechanics who can change pads, discs and shoes but need to know the theory behind the whole braking system. Attendees will be shown the different types of system, components, function and safety critical areas. This will also assist in explaining to customers what has been done or what is required. Ideal for Fast Fit staff or younger technicians still in training.One day course workshop and classroom sessions.

APB1 Basic Brake Theory

APB2 Advanced BrakingDesigned to remove the “fear” from electrical test procedures, the course covers different types of circuits, resistance tests, volt drop testing, ohms law, parasitic voltages and wiring diagrams.Further information is provided on how to connect a multimeter and oscilloscope to a vehicle system and what the readings mean, along with an overview of the purpose and function of relays, transistors, diodes and capacitors. The course is designed to give the technician the confidence and knowledge to take on some of the more complex electronic faults.One day course, usually classroom based with some workshop for practical activity.

APFE3 Fundamental ElectronicsDesigned for technicians who are competent on common systems but requiring training on the more advanced areas including ABS, ESP and EPB. Technicians will also learn how to work on Mercedes Sensatronic systems and how to use a scan tool to safely bleed ABS modules electronically. On successful completion the technician will have a thorough understanding of ABS and EPB systems, including common faults, service procedures, routine maintenance and component function.One day course, workshop and classroom sessions.

This course is aimed at mechanics that have practical experience but lack the fundamental technical theory. On completion of this course the candidate will be able to describe the operation of braking systems and components, understand ABS braking systems and learn how to service and reset electronic parking brakes. The course provides both the knowledge and techniques required to test and repair brake components and brake circuits.One day course, workshop and classroom sessions.

APB3 Fast Fit Braking Course

ANDREW PAGE AUTOEDUCATION | XXANDREW PAGE AUTOEDUCATION | 9

Designed to update and increase the knowledge of technicians who are familiar with earlier diesel systems and the principals of their operation but need to understand the more modern high pressure systems. This course covers Mechanical diesel overview, Common Rail system overview including high and low pressure systems, sensors and injectors - both MV and Piezo electronic. The course also covers emissions including EGR valves, pumps and test procedures.One day course, workshop and classroom sessions.

APCD4 Common Rail Diesel

A course designed to assist technicians in increasing their knowledge and understanding of modern electronic ignition systems. With an in depth look at single coils, coil packs and coil on plug systems, as well as a comprehensive overview of the functionality and test methods of primary and secondary circuits, this course will explain the move from early contact breaker systems to the latest electronic units and shows how to test these, using both a multimeter and oscilloscope. One day course, workshop and classroom sessions.

APIS5 Modern Ignition Systems

With the complexity of modern engine management systems increasing year on year, it is easy for any technician to get into the habit of “Googlenostics” or worse still “Swapnostics”. This course has been developed to explain not only the functionality of the various sensors and actuators used, but also how they work and how to test them correctly. The course also looks at Lambda and catalytic sensors, focussing on both their function and correct test procedures. All tests are carried out using scan tools, multimeters and scopes. One day course, workshop and classroom sessions.

APEM6 Engine management

A logical follow on to the APEM6 Engine Management course, the new CAT and DPF course offers a detailed explanation of component function and test procedures of both the catalytic converter and the relevant O2 sensors or Lambda sensors. Given that, in principal, the DPF serves the same purpose as the CAT, the second part of the course explains how to identify and understand the function of the major diesel emission components and again how to test and diagnose faults. The course culminates with an overview of DPF regeneration, including the later SCR versions.One day course, classroom based.

APDPF7 Catalytic Converters and DPF Systems

XX | ANDREW PAGE AUTOEDUCATION10 | ANDREW PAGE AUTOEDUCATION

Direct injection systems, in which a high-pressure fuel pump pressurizes the fuel for injection directly into the cylinder, provides greater freedom in the injection timing and volume than MPI systems, meaning better performance and improved fuel economy. This course will introduce the trainee to the changes in technology used and is designed for experienced technicians with prior injection system knowledge. Theoretical instruction will be supplemented by practical exercises involving diagnosis using serial port data and full testing of the various system components via oscilloscope analysis.One day course, workshop and classroom sessions.

APGDI11 Gasoline Direct Injection

Given the high cost of many Common Rail system components, accurate and efficient diagnosis is more important than ever when working on the latest high pressure diesel systems. Whilst many technicians rely on fault codes for guidance, more thorough and in depth test procedures are required to ensure an accurate and cost effective repair. The advanced course focuses primarily on diagnostic fault finding, giving technicians the necessary knowledge and information to identify and test the various components found on modern CR systems. Ideally, candidates should have previously sat the APCD4 Common Rail course, or have an in depth working knowledge of sensors and actuators.One day course, workshop and classroom sessions.

APCRD12 Advanced Common Rail Diagnosis

The Oscilloscope is a vital tool for accurate and effective diagnosis of many components, increasing the likelihood of a “first time” fix. As we know, a scan tool will usually find the fault but often only puts the technician in the general area of the problem. Thorough testing of the component along with associated sensors, actuators and wiring is essential before replacing any parts. The course includes plenty of workshop time and practical activity, focussing on how the scope can be used to improve accuracy and productivity, whilst reducing downtime.One day course, workshop and classroom sessions.

APSC10 Diagnosis Using an Oscilloscope

ANDREW PAGE AUTOEDUCATION | XXANDREW PAGE AUTOEDUCATION | 11

NATIoNWIDE CovERAGE& IMPARTIAL ADvICE

0845 602 3436Book today with the AP-Tech team on:

DIAGNOSTIC EQUIPMENT, AIR-CONDITIONING CHARGE STATIONS, EMISSIONS EQUIPMENT. ON-SITE

DEMONSTRATIONS, SERVICE AND CALIBRATION.

12 | ANDREW PAGE AUTOEDUCATIONDepartment AA/SEU | 5/10/2011 | © Robert Bosch Ltd. 2009. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

Bosch Automotive Training Programme 2015

Bosch Diagnostic Technician Programme 2015

25 days of training + 1 day ATA assessment

VSC28: Steering

Geometry and Four Wheel Alignment

VSH 24.1: Hybrid &

Electric Vehicle Routine

Maintenance

VSG 11: Gasoline Direct

Injection System Diagnosis

VSD 15: Common Rail

System Diagnosis

VSG 5: Engine

Management: Diagnosis of

Universal Components

VSTD 9: Oscilloscope Operation & Signal Test

Methods

VSD 12: Essential Diesel

Knowledge

VSG 2: Engine

Management: Spark Ignition &

Diagnosis

VSD 16: Unit Injector

System Diagnosis

VSE 1: Essential Test

Procedures

VSB 8: Airbag &

Supplementary Safety Systems

CS 1:

Customer Care

VSC 6: Braking & Chassis Systems,

ABS & ESP

Autom

otive Technician Accreditation A

ssessment

CS = Commercial Skills VSB = Body Systems VSC = Chassis Systems VSD = Diesel Systems VSE = Electrical Systems VSG = Gasoline Systems VSH = Hybrid & Electric VSTD = Test & Diagnostic

VSB 26: Automotive Air Conditioning

Systems Diagnosis

2 day 2 day 1 day 1 day 2 day

2 day 2 day 2 day 1 day

2 day 2 day 2 day 2 day

2 day

1

VSH24.1Electrically Propelled &

Hybrid Vehicles Routine

Maintenance

2 day

ANDREW PAGE AUTOEDUCATION | 13Department AA/SEU | 5/10/2011 | © Robert Bosch Ltd. 2009. All rights reserved, also regarding any disposal, exploitation, reproduction, editing, distribution, as well as in the event of applications for industrial property rights.

Bosch Automotive Training Programme 2015 A

utomotive Technician A

ccreditation Assessm

ent

VSB 10: Body Control

Systems, CAN & Multiplexed Networks

VSE 7: Automotive

Electronics –Vehicle Sensors & Components

VSH 25: Hybrid &

Electric Vehicle Repair or

Replace HV Components

VSG 17: Gasoline Engine

Emissions Analysis & OBD

VSG 14: Gasoline Engine

Management: Advanced

System Controls

VSD 23: Advanced

Diesel System Controls and

Emissions

VSE 11: Automotive Electronics Advanced –

ECU Control & Microelectronics

DIAGNOSTIC TECHNICIAN PROGRAMME

VSC 13: Advanced

Braking Control Systems

19 days of training + 1 day ATA assessment

VSB = Body Systems VSC = Chassis Systems VSD = Diesel Systems VSE = Electrical Systems VSG = Gasoline Systems VSH = Hybrid & Electric

2 day

2 day

2 day 2 day

2 day 3 day

3 day 3 day

Bosch Master Technician Programme 2015

2

VSH25 Electrically Propelled &

Hybrid Vehicle Repair &

Replacement

2 day

14 | ANDREW PAGE AUTOEDUCATION

Course Overview:All technicians require electrical system know-how and fault finding skills to work on modern vehicle systems. The content of this course is essential knowledge for the development of a technician’s diagnostic capability. The overall learning goal is to provide delegates with a working knowledge of standard electrical test procedures and how they are applied correctly. These tests allow delegates to perform electrical confirmation checks with confidence when carrying out diagnostic routines. Attendance is not necessary for technicians who are already proficient in electrical circuit testing theory and practice.

Course content:• Electrical values and their measurement for test purposes

• Identification of typical circuit symbols and use of wiring diagrams

• Test methods for circuit continuity, insulation and resistance

• The properties and testing of series and parallel circuits

• The application and use of voltage drop measurement tests

• Battery starting and charging systems. Operation, testing and diagnostics.

Essential Test Procedures

Prerequisites:We recommend that delegates are familiar with the operation of a typical digital multimeter and can use it correctly on automotive applications.

Attainment:On successful completion of VSE 1, delegates will be able to:

• Refer to a typical system wiring diagram to identify the electrical components.

• Identify the current paths connecting them to the control unit(s) of the system.

• Use electrical test equipment correctly on vehicle system circuits.

• Carry out test procedures using voltage, resistance and current measurement.

• Carry out test procedures using voltage drop method to indicate circuit faults.

• Use additional equipment to test battery and circuit condition.

VSE 1 Course Category: Vehicle Systems ElectricalCourse Duration: 2 DaysForms part of: Diagnostic Technician Programme

ANDREW PAGE AUTOEDUCATION | 15

Course Overview:The oscilloscope is now a standard piece of diagnostics equipment for the modern automotive technician in the workshop. The ability to test and read the signals passing between electronic systems and the respective actuators or sensors is now a ‘must have’ skill set for the job. This course will enable the technician to competently operate an oscilloscope and use all its functions to aid in the diagnosis of vehicle systems. This course is essential for all technicians other than those who already use an oscilloscope regularly during vehicle system diagnosis work.

Course content:• Preliminary review of the oscilloscope• Waveform display with control adjustments and settings• Connections and test methods• Waveform display practise on typical system components• Waveform comparison and interpretation

Oscilloscope Operation and Signal Test Methods

Prerequisites:We recommend delegates are fully conversant with the electrical values of voltage, current and resistance and the use of a digital multi-meter. The skills and knowledge for this are covered in the Bosch course VSE 1.

Attainment:On successful completion of VSTD 9, delegates will be able to:

• Connect a typical automotive oscilloscope to a vehicle system component or wiring to display a signal wave form.

• Adjust the common oscilloscope controls and settings to manipulate the signal displayed so that it can be analysed.

• Monitor, analyse and compare signal wave forms to determine indications of component or wiring faults.

Course Category: Vehicle Systems ElectricalCourse Duration: 2 DaysForms part of: Diagnostic Technician Programme

VSTD 9 Course Category: Vehicle Systems Test & DiagnosticCourse Duration: 2 DaysForms part of: Diagnostic Technician Programme

16 | ANDREW PAGE AUTOEDUCATION

Course Overview:This course is relevant to all technicians involved in the diagnosis and repair of petrol engine management systems. While some operating conditions and faults can be indicated by the use of a diagnostic tester, an ignition oscilloscope is a vital diagnostic tool, and an understanding of ignition waveforms can aid in diagnosing combustion faults and the ignition system performance. The course covers all spark ignition technologies and will provide delegates with an in-depth understanding of the ignition process and analysis of ignition related faults.

Course content:• Spark ignition principles• Inductive and hall effect systems• ECU controlled ignition• Oscilloscope testing of primary and secondary ignition• Ignition waveform analysis• Testing of Wasted Spark and Coil on Plug systems

Engine Management: Spark Ignition & Diagnosis

Prerequisites:We advise delegates to have some prior experience in using an oscilloscope or to have attended the VSTD 9 course prior to registering on VSG 2.

Attainment:On completion of VSG 2, delegates will be able to:

• Fully understand the working principles of ignition system components.

• Connect and use an oscilloscope to display ignition waveforms.

• Interpret Primary and Secondary ignition oscilloscope displays.

• Carry out ignition diagnostic tests to indicate ignition system and engine management system faults.

• Pinpoint ignition system component faults.

VSG 2Course Category: Vehicle Systems Gasoline Course Duration: 2 DaysForms part of: Diagnostic Technician Programme

ANDREW PAGE AUTOEDUCATION | 17

Course Overview:This course provides technicians the skills and knowledge to test and diagnose engine management systems with confidence. It gives delegates a sound working knowledge of all of the components within a typical engine management system and how to test them. This is done via a mix of classroom theoretical sessions and workshop practical tests to build the skills in a step by step manner. This course also provides the foundation knowledge for progression onto further Bosch engine management training courses – both diesel and petrol.

Course content:• Engine management systems overview• Fuel supply sub-systems• Diagnostic testing and circuit diagrams• System inputs and sensor testing• System outputs and actuator testing• Diagnostics fault memory, adaption and additional functions • Overview of emissions systems

Engine Management: Diagnosis of Universal Components

Prerequisites:We recommend that delegates should be competent in the use of an automotive system diagnostic tester, a digital multimeter and an oscilloscope prior to attendance on VSG 5. These skills are covered by the Bosch courses WTE 1, VSE 1 and VSTD 9.

Attainment:On successful completion of VSG 5, delegates will be able to:

• Complete tests to prove the integrity of fuel supply sub-systems.

• Carry out diagnostic tests to display diagnostic data and fault codes.

• Interpret the diagnostic data and utilise additional settings and functions.

• Describe the working principles of all key engine management components.

• Perform oscilloscope testing to identify faults in components or wiring.

Course Category: Vehicle Systems Gasoline Course Duration: 2 DaysForms part of: Diagnostic Technician Programme

VSG 5Course Category: Vehicle Systems Gasoline Course Duration: 2 DaysForms part of: Diagnostic Technician Programme

18 | ANDREW PAGE AUTOEDUCATION

Course Overview:This course is designed for technicians involved in the inspection and repair of modern vehicle braking systems. It provides essential knowledge about the operation, maintenance and testing of electronically controlled braking systems, covering both Bosch and non-Bosch variants. The course includes the hydraulic actuation and electronic control of typical Anti-lock Braking Systems and an introduction to Electronic Stability Control. The skills learned will enable technicians to apply the correct procedures when carrying out service activities and diagnosis on these safety critical systems. This course is not necessary for technicians who have previously attended the advanced ESP and chassis control course VSC 13.

Course content:• Hydraulic braking systems• Developments in Anti-lock Braking Systems (ABS)• Wheel speed sensor technology and testing• Electronic brake modulation technology• Traction Control systems and process implementation (ASR/ TC)• Electronic Stability Program systems (ESP)

Braking & Chassis Systems, ABS & ESP

Prerequisites:All delegates should be familiar with the use of a vehicle system diagnostic tester and an oscilloscope prior to attendance. The Bosch VSTD 9 course provides the necessary training required.

Attainment:On successful completion of VSC 6, delegates will be able to:

• Complete typical ABS or ESP tests to prove the integrity of the system and the related brake functions in the ABS or ESP control unit.

• Carry out fault diagnostic tests on typical ABS or ESP systems that locate system and component faults requiring repair or replacement.

VSC 6Course Category: Vehicle Systems ChassisCourse Duration: 2 DaysForms part of: Diagnostic Technician Programme

ANDREW PAGE AUTOEDUCATION | 19

Course Category: Vehicle Systems ChassisCourse Duration: 2 DaysForms part of: Diagnostic Technician Programme

Course Overview:Technicians involved in the inspection of vehicle suspension and steering systems require specialist knowledge to identify the appropriate adjustments and where component replacement is necessary. Incorrect steering geometry or wheel alignment can affect the vehicle’s stability and cause uneven tyre wear. The principles of steering geometry, the operation of alignment equipment and the interpretation of measurements are covered in this course, enabling technicians to correctly diagnose faults and propose the appropriate corrective action. This course is not suitable for technicians without access to wheel alignment test equipment in their workplace.

Course content:• Principles of suspension and steering• Understanding geometric values and ride height• Preparatory checks and inspection• Tyre characteristics and the influence on the vehicle• Carrying out measurements correctly• Practise using a typical Bosch wheel aligner• Advanced suspension systems

Steering Geometry & Four Wheel Alignment

Prerequisites:We advise delegates to familiarise themselves in advance with the wheel alignment equipment in their workplace and the primary vehicle measurements.

Attainment:With completion of VSC 28, delegates will be able to:

• State the mechanical and geometric measured values in relation to suspension and steering systems and the effects if incorrect.

• Measure and record the alignment related values on a typical vehicle for all wheels to determine the alignment adjustments required.

• Carry out adjustments to return the vehicle to the correct specification.

VSC 28Course Category: Vehicle Systems ChassisCourse Duration: 1 DayForms part of: Diagnostic Technician Programme

20 | ANDREW PAGE AUTOEDUCATION

Course Overview:Technicians with a good understanding of manifold fuel injection systems can advance their skills by attending this in-depth, practical training on typical Gasoline Direct Injection applications. The system variants, components used, operating modes and system diagnostics are all covered in this course. The theoretical knowledge gained will supplement the practical exercises completed during training, where system diagnostics using serial port data and testing of the system components using an oscilloscope will form an integral part of the course.

Course content:

• Overview of the system layout and design concept

• Design and function of the individual working components

• Air, fuel supply and exhaust system component operation

• Fuelling modes of operation and other unique system functions

• System testing and diagnosis

Gasoline Direct Injection System Diagnosis

Prerequisites:We recommend that delegates are already familiar with manifold type gasoline injection systems. The Bosch courses, VSG 2, VSG 5 and VSTD 9, provide the essential prerequisite knowledge for this course.

Attainment:On successful completion of VSG 11, delegates will be able to:

• Identify and state the function of a typical Bosch GDI system, including the operating modes, sensors and actuators.

• Utilise serial diagnostic data and the oscilloscope for the testing of system component input and output signals.

• Diagnose typical system running faults and perform system tests that determine the required system or component repairs.

VSG 11Course Category: Vehicle Systems Gasoline Course Duration: 2 DaysForms part of: Diagnostic Technician Programme

ANDREW PAGE AUTOEDUCATION | 21

Course Overview:Technicians who have a good understanding of petrol injection can achieve the same level with diesel cars and light vans with this course, which provides an important introduction to diesel technology and contains the foundation knowledge required to attend further Bosch courses on specific diesel systems. The well proven mix of classroom sessions to reinforce knowledge, and workshop practical tasks to develop skills, are combined to give technicians confidence in their work. This course is not necessary for technicians who have already achieved competence in diesel system diagnostics.

Course content:• Diesel engine design and combustion• Fuel system circuits• Diesel timing and quantity control• Induction and exhaust components• Typical diesel system sensors and actuators• Emissions control devices

Essential Diesel knowledge

Prerequisites:We recommend that delegates are familiar with the use of a typical diagnostic tester and an oscilloscope. Previous experience with gasoline injection systems is also a distinct advantage. The Bosch courses VSTD 9 and VSG 5 can provide the knowledge and skills required.

Attainment:

On successful completion of VSD 12, delegates will be able to:

• Identify components of typical electronic diesel control systems and state their function.

• Carry out fault diagnosis and test procedures on typical electronic diesel control systems.

• Perform tests to ensure the serviceability of components on these diesel systems.

VSD 12Course Category: Vehicle Systems DieselCourse Duration: 2 DaysForms part of: Diagnostic Technician Programme

22 | ANDREW PAGE AUTOEDUCATION

Course Overview:Technicians who need to be involved in system testing, fault diagnosis and repair of Common Rail Diesel systems will find this course of great value. The course will introduce delegates to Bosch Common Rail technology and provide information on system diagnosis and practical awareness of safety related procedures. Technicians will gain an in-depth knowledge of the hydraulic and electronic system functions and the fault diagnosis processes using the latest Bosch equipment, use will also be made of additional specific test equipment for common rail system pressure testing. This course is not suitable for technicians without previous training or experience in diesel injection.

Course content:• Low pressure fuel system• High pressure fuel system and control• Solenoid & Piezo injector function• Common Rail injector analysis• In-depth test procedures and fault diagnosis

Common Rail System Diagnosis

Prerequisites:We recommended that delegates are competent with gasoline injection systems and already familiar with the essentials of diesel car and light van technology. The Bosch courses VSG 5 and VSD 12 provide essential prerequisite knowledge.

Attainment:

On successful completion of VSD 15, delegates will be able to:

• Complete diagnostic tests on a Common Rail, high pressure fuel system using safe working practices.

• Identify both fuel system and electrical component faults

• Carry out diagnostic test routines on common rail systems, which will enable correct identification of faulty injectors.

VSD 15Course Category: Vehicle Systems DieselCourse Duration: 2 DaysForms part of: Diagnostic Technician Programme

ANDREW PAGE AUTOEDUCATION | 23

Course Overview:This course is designed to provide technicians with diagnostic testing skills on Bosch Unit Injection systems fitted to diesel passenger cars and light vans. The operation of the system sensors and hydraulic components is covered in depth, along with vital information for the safe testing of components and correct fault diagnosis. Interpretation and analysis of the various system inputs and outputs is integral to a good diagnostic process. A series of tests are conducted using an oscilloscope, along with other Bosch test equipment for a variety of system diagnosis procedures. This course is not suitable for technicians without previous training or experience in diesel injection.

Course content:• Unit injector (PD) system introduction• Low pressure fuel control• Unit injector operation• System specific components• Unit injector Piezo type • System testing and diagnosis

Unit Injector System Diagnosis

Prerequisites:We recommended that delegates are competent with gasoline injection systems and already familiar with the essentials of diesel car and light van technology. The Bosch courses VSG 5 and VSD 12 provide essential prerequisite knowledge.

Attainment:On successful completion of VSD 16, delegates will be able to:

• Identify and state the function of sensors, actuators and components of Unit Injection systems for passenger car and light van applications.

• Carry out the key test procedures used for the diagnosis of Unit injector systems used on cars and light vans.

• Correctly identify both fuel system and electrical component faults.

VSD 16Course Category: Vehicle Systems DieselCourse Duration: 1 DayForms part of: Diagnostic Technician Programme

24 | ANDREW PAGE AUTOEDUCATION

Course Overview:All vehicle repair professionals should attend training before attempting to service or repair any hybrid or electric vehicle, given the safety critical procedures that must be adhered to during maintenance. Workshop staff and technicians require a complete awareness of the risks and hazards associated with HEVs and must follow the recommended safety measures required during maintenance. This is essential, not just for the safety of the technician, but any employees or customers who may come into contact with the vehicle whilst in the workshop. To qualify for QCF certification, an additional fee is required in order to register the candidate with IMI Awards in advance of the course. This fee also covers the certification cost for candidates who successfully complete the integrated QCF assessment. The course is not suitable for junior technicians or members of staff that will not be carrying out work on these vehicles.

Course content:• Hybrid system components and operation.• How to work safely on hybrid and related vehicle systems.• Maintenance and repair methods when working on hybrid vehicles.• Assessment of procedures to ensure a hybrid vehicle is safe to work on.• Assessment of knowledge of hybrid vehicle safe working practices.

Hybrid & Electric Vehicle Systems(IMIAL Level 2 QCF)

Prerequisites:Delegates must hold a minimum Level 2 qualification in automotive service and repair. Alternatively they must have at least 2 years practical experience in automotive service and diagnostics.

Attainment:On successful completion of VSH 24.1, delegates will be able to:

• Identify high voltage components and the dangers they present to staff.

• Make a hybrid or electric vehicle safe to work on so that routine service procedures can be safely completed.

• Candidates successfully completing the QCF Assessment during VSH 24.1 will be awarded a certificate from IMI Awards Ltd.

Successful candidates will achieve an IMIAL Level 2 Award in Routine Maintenance Activity on Electrically Propelled Vehicles (QCF:600/0526/9)

VSH 24.1Course Category: Vehicle Systems HybridCourse Duration: 2 DaysForms part of: Diagnostic Technician Programme

ANDREW PAGE AUTOEDUCATION | 25

Course Overview:This course is must for technicians involved in fault diagnosis, inspection and repairs to a vehicle Airbag or Supplementary Restraint System. The objective of the course is to provide delegates with a working knowledge of Airbag and SRS control systems and enable them to carry out accurate diagnosis on these safety critical systems. Technicians must also be aware of the safety implications when working with pyrotechnic devices of this type, therefore technicians who book on this course must provide evidence that they have the essential electrical knowledge and skills required to safely work on these systems.

Course content:• Airbag and SRS systems review of principles and operation• SRS Systems and safe working practices• Airbag and SRS system generic components and function• Airbag and SRS vehicle system overviews• Airbag and SRS system testing and diagnosis • Developments in design of passive safety systems

Airbag & Supplementary Restraint Systems

Prerequisites:It is a safety requirement that delegates have gained the essential knowledge and skills to use a digital multimeter, the Bosch VSE 1 course will provide the necessary training required.

Attainment:On successful completion of VSB 8, delegates will be able to:

• Carry out safe diagnostic test routines on Airbag and SRS control systems, components and wiring, as indicated by fault codes retrieved from the system.

• Carry out safe system and component test procedures that identify where appropriate repair or replacement should be carried out.

Course Category: Vehicle Systems HybridCourse Duration: 2 DaysForms part of: Diagnostic Technician Programme

VSB 8Course Category: Vehicle Systems BodyCourse Duration: 2 day Forms part of: Diagnostic Technician Programme

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Course Overview:This course provides knowledge essential to the servicing of vehicle air conditioning systems, and also covers the required underpinning knowledge and practical skills for technicians intending to undertake the assessment for refrigerant handling certification. EU legislation requires all technicians involved in the servicing, recharging and repairs to vehicle air conditioning in passenger cars and light vans to be certified to carry out this work. Air conditioning technician assessment for certification is conducted separately from this course and is granted to candidates who successfully complete the Bosch assessments AC1RHA or ATA Refrigerant Handler.

Course content:• Mandatory legislation, health and safety procedures• Introduction to air conditioning• Refrigeration systems TXV and FOT• Air conditioning system components• Service equipment and procedures• Safe handling of refrigerant and environmental concerns

Automotive Air Conditioning Systems Diagnosis

Prerequisites:While the course content covers all the required subjects in detail, it is an advantage if delegates have some prior knowledge of the operation of automotive air conditioning systems and the typical service equipment used.

Attainment:On successful completion of VSB 26, delegates will be able to:

• Identify all the main components of an automotive air conditioning system and state their function.

• Complete a typical automotive air conditioning service using a Bosch Air Conditioning recovery unit and demonstrate safe working practices.

VSB 26Course Category: Air ConditioningCourse Duration: 2 DaysForms part of: Diagnostic Technician Programme

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Course Overview:First class customer care has long been acknowledged as vital to any business’s reputation and customer retention. Positive customer impressions and attitudes are essential for the overall success of any business. While the actions of all staff can have a great influence upon the experience for the customer, the application and maintenance of good techniques in this area requires a specific set of skills and knowledge. This course has been specifically designed to address the customer care skills requirements for garage staff and also meets the requirements for technicians wishing to complete the Bosch Diagnostic Technician and Master Technician programmes.

Course content:• Why customer service is important• Understanding your customer’s needs• Common problems and complaints• How to deliver outstanding customer service• Finding out what your customers think• Case studies and practical exercises

Customer Care for Garage Staff

Attainment:On completion of CS 1, delegates will be able to:

• Identify the key skills required in providing excellent customer service.

• Compare the application of good and bad customer service using case studies and group activities.

• Utilise the principles of best practice in customer care and apply defined improvements to benefit the business and working environment.

CS 1Course Category: Commercial Skills Course Duration: 1 DayForms part of: Diagnostic Technician Programme

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Course Overview:Technicians involved in diagnosis and repair need to work on a variety of electronically controlled vehicle systems. The aim of this laboratory-based electronics course is to provide a sound knowledge of the essential electronic principles, to assist in understanding the internal function of the sensors and components found on today’s vehicles. Course emphasis is focussed on the practical construction of electronic circuits using discrete componentry, the study of various sensor technologies and the bench testing of vehicle components. The relationships between the fundamental workings of electronics and actual vehicle applications are established.

Course content:• Electronic properties, atomic behaviour and magnetic principles • Series, parallel and composite resistive circuits• Voltage dividers, Wheatstone bridge, MAP and air mass sensors• Inductors, capacitors and sensor applications• Semiconductor technology, diodes, LED’s and transistors • Speed, position, movement, gas and further sensor technologies

Automotive Electronics:Vehicle Sensors & Components

Prerequisites:It is strongly recommended that delegates for this electronics course have successfully completed the Bosch Diagnostic Technician programme. Delegates are expected to be familiar with common electrical principles and should be able to use the essential mathematical formulae used in electrical calculations.

Attainment:On successful completion of VSE 7, delegates will be able to:

• Carry out advanced analysis of vehicle electronic faults at an accomplished level and utilise specific component test procedures to provide extra data in the evaluation of vehicle system and component faults.

• Use the knowledge gained on the function of electronic devices to confirm that a component requires replacement or repair.

VSE 7Course Category: Vehicle Systems ElectronicCourse Duration: 3 DaysForms part of: Master Technician Programme

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Course Overview:Technicians actively engaged in advanced diagnostic procedures and electronic repair work on motor vehicles will benefit from attending this course. The diagnosis of complex vehicle system faults requires an experienced technician to have a high level of electronics competence. The aim therefore of this laboratory-based electronics course is to extend the delegate’s knowledge of electronic principles, computer-based controls and advanced electronic circuitry. Emphasis on the course is given to the construction of specialised electronic circuits and practical testing, using laboratory oscilloscopes and instruments.

Course content:• Transistors & application circuitry • Multivibrator circuits and combined technologies• Logic gates and applications • Clocks, shift registers, frequency dividers, and counters• Microcontrollers, CPU’s, memories and peripherals • ECU architecture and input/output circuitry • ECU language, CAN messaging and software

Automotive Electronics Advanced:ECU Control & Microelectronics

Prerequisites:It is strongly recommended that delegates for this electronics course have successfully completed the Bosch VSE 7 course and it’s prerequisites. Delegates are expected to be familiar with oscilloscope waveform manipulation and advanced electrical fault-finding, a good understanding of mathematical principles will also be an advantage.

Attainment:On successful completion of VSE 11, delegates will be able to:

• Carry out advanced electronic analysis of vehicle circuitry and control electronics for the high-level diagnosis of vehicle electronic faults.

• Use the knowledge and skills gained to aid in identification of hardware or software related faults and correct ECU control function.

VSE 11Course Category: Vehicle Systems ElectronicCourse Duration: 3 DaysForms part of: Master Technician Programme

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Course Overview:An increasing number of electronically controlled systems now influence the area of vehicle dynamics, including systems that actively respond to control the braking, steering and suspension of a vehicle. Technologies such as Electronic Stability Control and Adaptive Cruise Control often work together to enhance the safety and control of a vehicle, alongside other systems such as Servotronic Steering and Electronic Damper Control. This course provides an in-depth view of the functional operation of these systems and will equip technicians with the diagnostic skills required for efficient fault diagnosis.

Course content:• Extended Electronic Stability Control (ESP Plus) functions• Adaptive Cruise Control and Active braking • Active steering systems • Active suspension systems and electronic dampers • Test and diagnosis of active vehicle systems

Advanced Brake, Chassis & Steering Control Systems

Prerequisites:We recommend that candidates have successfully completed the Bosch VSC 6 course prior to attending VSC 13.

Attainment:On successful completion of VSC 13, delegates will be able to:• Carry out advanced diagnostic testing on typical ESP Plus systems and the individual system components. • Identify component faults that require replacement or repair where appropriate.• Complete diagnostic tests on active vehicle systems to locate faults and identify items that need to be repaired or replaced.• Carry out initialisation procedures to return ESP and active system components to correct vehicle adaptation settings.

VSC 13Course Category: Vehicle Systems ChassisCourse Duration: 2 DaysForms part of: Master Technician Programme

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Course Overview:This course is for technicians who carry out gasoline emissions testing or utilise gas readings in the analysis of engine running faults. The aim is to provide delegates with the skills and knowledge required to identify emissions related problems and make effective use of emissions test data for engine management system diagnosis. Identification of faults using tail-pipe gas indications requires a thorough understanding of the gasses involved and the related ECU controls. Techniques covered include testing of the system via analysis of the exhaust gasses using emissions test equipment, alongside oscilloscope testing of the oxygen sensors and interrogation of the onboard self-diagnosis system.

Course content:• Primary exhaust gas constituents and the catalytic converter • Exhaust gas emissions values and gas relationships• Emissions faults diagnosis via interpretation of gas values• Emissions control legislation – On Board Diagnosis (OBD)• The OBD operational modes – diagnostic tester understanding

Gasoline Engine Emissions Analysis & OBD

Prerequisites:It is recommended that delegates have successfully completed Bosch courses VSG 2 and VSG 5 prior to attending this advanced course. Delegates should be familiar with the use of a typical 4-gas analyser and proficient in the operation of an oscilloscope and a diagnostic tester.

Attainment:On successful completion of VSG 17, delegates will be able to:

• Distinguish the fault indications made by each of the individual exhaust gasses and use gas readings to aid in pinpointing engine running faults.

• Carry out diagnostic test routines to enable the correlation and assessment of exhaust gas values with diagnostic port information and utilise all available OBD diagnostic modes for the evaluation of vehicle faults.

VSG 17Course Category: Vehicle Systems GasolineCourse Duration: 2 DaysForms part of: Master Technician Programme

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Course Overview:Technicians requiring the more advanced technological aspects of gasoline engine management, the developments in component technology, emissions controls and associated sub-systems, will benefit from attending this course.Highly advanced system components and controls are becoming increasingly common. To carry out efficient diagnosis, technicians require a thorough understanding of the operational concept of these components and controls. Practical test procedures will include analysis of component signal patterns and their characteristics to provide trainees with in-depth working knowledge.

Course content:• Demand controlled fuel supply• Injector testing and diagnosis• Intake charge control and variable camshaft timing• Air mass meter function, advanced testing and diagnosis• Misfire detection and advanced phase sensing methods • Lambda adaptation and diagnostic terminologies• Catalytic converter diagnosis• Broadband lambda sensor function and testing

Gasoline Engine Management: Advanced System Controls

Prerequisites:It is recommended that delegates have successfully completed Bosch courses VSG 2, VSG 5 and VSG 17. Delegates must be fully proficient in the operation of a typical oscilloscope, gas analyser and diagnostic test equipment.

Attainment:On successful completion of VSG 14, delegates will be able to:

• Comprehensively identify and state the detailed operation of the sensors, components and actuators of advanced engine management systems.

• Carry out advanced diagnostic test routines on systems and individual components, utilising all available data for the evaluation of vehicle faults.

VSG 14Course Category: Vehicle Systems GasolineCourse Duration: 3 DaysForms part of: Master Technician Programme

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Course Overview:Technicians require the knowledge and skills to be able to safely remove and replace HV components for Hybrid and Electric Vehicles. With Hybrid Electric Vehicles (HEV’s) increasing in popularity, garage technicians will become increasingly involved in the servicing and repair of HV systems. The technological developments utilised within HEV’s, along with the critical safety measures are very different from traditional vehicles. This course is required for technicians who maintain and repair high voltage technology vehicles, including the hybrid or electric drive system itself. The course content, compiled by Bosch, provides the knowledge required to diagnose and work safely around a vehicle’s high voltage system whilst carrying out repairs or replacing parts.

Course content:• How to work safely on hybrid and related vehicle systems• HV System diagnosis using a range of diagnostic test equipment • Removal and replacement techniques of typical system components

Prerequisites:IMI Awards require applicants to already have vehicle maintenance & repair knowledge and skills at Level 2. Technicians holding a Level 2 qualification (or higher) in automotive service and repair, or with proof of a minimum of 2 years workshop experience at service level may

Hybrid & Electric Vehicle Systems Repair (IMIAL Level 3 QCF)

attend this course. Additionally, attainment of the Level 2 Hybrid & Electric Vehicle award (600/0526/9) is mandatory.

Attainment:This IMI Awards Level 3 QCF (Qualifications and Credit Framework) qualification comprises the second unit of the Level 3 Award in Electric & Hybrid Vehicle Repair and Replacement QCF (Ref: 600/0527/ 0). However this Level 3 qualification can only be completed following attainment of the Level 2 award (600/0526/9).

• On completion of this second unit qualification, technicians will have gained the knowledge and skills required for high voltage component replacement.

• Successful candidates completing the QCF assessment of VSH 25 will be certificated by IMI Awards Ltd.

VSH 25Course Category: Vehicle Systems HybridCourse Duration: 2 DaysForms part of: Master Technician Programme

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Course Overview:Garage technicians involved in the diagnosis of vehicle network faults and involved in repair work on the various vehicle body electronics systems will gain valuable skills and knowledge by attending this course. Theoretical instruction on the various network mediums and body peripherals, combined with practical testing, will enable technicians to carry out efficient diagnosis on such systems. The testing of drivetrain networks is also included.

Course content:• Serial data transmission, bits and bytes • Vehicle network requirements and the various topologies• LIN, CAN, Byteflight, MOST and FlexRay• Cabled and optical transfer mediums• Vehicle security, central locking, electric windows, wiper systems• Litronic lighting systems, instrumentation, parking aid systems

Body Control Systems, CAN & Multiplexed Networks

Prerequisites:It is a recommendation that delegates have successfully completed Bosch courses VSE 1 and VSTD 9. Delegates are expected to be experienced in typical oscilloscope and diagnostic tester operation and should have attended the appropriate equipment operator’s courses.

Attainment:On successful completion of VSB 10, delegates will be able to:

• Identify the various vehicle network types, typical transmission signal profiles and transport mediums.

• Carry out diagnostic test routines on vehicle network bus systems and analysis of related faults.

• Test body electrical systems and components to identify items requiring replacement or repair where appropriate.

VSB 10Course Category: Vehicle Systems BodyCourse Duration: 2 DaysForms part of: Master Technician Programme

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Course Overview:This course is for technicians who require training on the more advanced technological aspects of diesel engine management, the developments in component technology, emissions control and the associated sub-systems that are currently found on diesel systems. Highly advanced system components and controls are becoming increasingly common, to carry out efficient diagnosis, technicians require a thorough understanding of the operational concept of these components and controls. Practical test procedures and demonstrations will provide trainees with an in-depth working knowledge.

Course content:• Diesel exhaust gas after-treatment • Ceramic glow plugs • New CR technology • HFM 6• Diesel particulate filters • CP4 Systems• Fuel contamination & CR • CR MV Injector testing• Denoxtronic • Water-cooled EGR

Advanced Diesel System Controls & Emissions

Prerequisites:It is a recommendation that delegates have successfully completed Bosch diesel engine management courses VSD 12, VSD 14, VSD 15 and VSD 16. Delegates must be fully proficient in the operation of a typical oscilloscope and diagnostic test equipment, and should have attended the appropriate equipment operator’s courses.

Attainment:On successful completion of VSD 23, delegates will be able to:

• Comprehensively identify and state the detailed operation of the sensors, components and actuators of advanced engine management systems.

• Carry out advanced diagnostic test routines on systems and individual components, utilising all available data for the evaluation of vehicle faults.

• Be able to identify any components requiring replacement or repair and carry out comprehensive system tests to ensure functional serviceability.

VSD 23Course Category: Vehicle Systems DieselCourse Duration: 2 DaysForms part of: Master Technician Programme

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European Union F-gas regulationsFrom 4th July 2010, in order to legally work on MACS (mobile air-conditioning systems) on cars and car derived vans, all MAC technicians must have achieved, as a minimum requirement, a refrigerant handling qualification (approved by Defra) meeting these EU F-Gas Regulations (Commission Regulation EC 842/2006 and the later Annex to Commission regulation EC 307/2008). These vocationally related qualifications (VRQ) are part of the IMI Awards suite of QCF automotive air conditioning qualifications.

Onsite VrQMinimum of two technicians, unless as part of a new AC machine installation. This qualification is for technicians who have received previous training or have experience in working with air conditioning systems, but require accreditation on F-Gas handling only, to meet Defra regulations. The VRQ qualification is the basic legal requirement if using aircon equipment on motor vehicles and can be taken at your premises, subject to suitable internet access, or at one of our approved training centres.

Please note that the onsite VRQ contains both a practical assessment and an online, multiple choice exam, designed to test the technician’s competence in the handling of refrigerant gases according to the Defra approved IMIAL Level 3 Award (EC842-2006) QCF standards. The VRQ assessment should not be viewed as a training course, if the technician has little or no prior experience on AC systems, we strongly recommend either the 1 or 2 day course which includes both system training and the VRQ assessment.

F-gas regulations regarding supply of refrigerant coming into force from 1st january 2015 regulation 5I7l2Ol4

If you are a Technician or if you employ Technicians who work on Mobile Air Conditioning Systems (MACS) and use refrigerant, you must now provide details of all staff qualifications, including certificate number and expiry date, in order to purchase refrigerant.

The new legislation requires that you provide this information for all staff within your business that work on MACS and hold the relevant certification, this can be ATA, IMI or City & Guilds 5101. Please contact our Autoeducation team if you are unsure or require further information on any aspect of the required qualifications and new legislation.

The good news is that once you have logged your details with Andrew Page, the data will be logged centrally against your account and you will not be asked for it again when placing subsequent orders.

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1 Day Course - Level 3 Award in Automotive Air Conditioning Servicing and Maintenance (EC842-2006) (QCF)Course Overview:This qualification offers automotive technicians the opportunity to develop new skills and enhance existing ones. The qualification is suitable for those technicians who wish to expand their breadth of knowledge in the routine servicing and maintenance of mobile air conditioning systems.

2 Day Course - Level 3 Award in Automotive Air Conditioning and Climate Control Diagnosis and Repair (EC842-2006) (QCF)Course Overview:Similar to the one day course but includes further training on actual diagnosis and repair of air conditioning and climate control systems.

Both the one day and two day courses incorporate Unit AC1 (K/600/3391) Refrigerant Handling (EC842-2006). This unit is approved by Defra for MAC technicians (working with cars and car derived vans) who handle F-Gas. Therefore on the completion of this qualification, technicians will hold a valid certificate (attestation) to legally recover F-Gas (see Background to European Union F-gas regulations on previous page).The quaification is assessed by practical assessments ans IMI online set tests.

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Terms & ConditionsCourse Booking ProcedureTo guarantee your place on an AutoEducation training course, phone the booking line now on 0845 600 6048 or alternatively, visit www.autoeducation.co.uk to book your place. Our aim is to provide training as close to your business location as possible, this will however depend on the demand for an individual course. Full details of the locations and course dates are available on the website.

Pricing and PaymentIf you have a trade account with Andrew Page Ltd, the course fee can be invoiced to your business. Credit and debit cards accepted. Cheques should be made payable to Andrew Page Ltd, and sent to: AutoEducation, Andrew Page Ltd, Apson House, Colton Mill, Bullerthorpe Lane, Leeds LS15 9JN. Course fees include: Tuition notes, use of relevant equipment, lunch and refreshments. All prices exclude VAT.

Cancellation PolicyThe following cancellation policy is in effect. Please be aware that it is Andrew Page Ltd’s prerogative to pass any cancellation charges on to the delegate.• 14 days notice = 100% refund• 7-14 days notice = 50% refund• Less than 7 days notice = 0% refundPlease note, any cancellations received within 7 days of course commencement date will be subject to full charge and no refund will be allowable. If you wish to cancel a course booking, please contact the training administration team on 0845 600 6048. We reserve the right to cancel courses, when appropriate or for circumstances beyond our control. It will be our policy to offer alternative dates in the first instance. Where delegates are unable to take up this offer we will issue a full refund. No liability will be accepted for loss of earnings or expenses should a course be cancelled.

Entry Qualifications and Prerequisite KnowledgeAlways refer to the individual course overviews in conjunction with the flow charts to establish the prior requirements for each course. There are certain courses where attendance cannot be permitted if the required qualifying conditions have not been met.

Course ExaminationsAll trainees attending Bosch or Autoeducation training courses are expected to participate in an end of course examination.The questions range from multi-choice to specific answer types and are taken from the course content, however, we do not train or instruct to a question paper criteria, these are used as a measure of delegates knowledge and skills acquisition. A certificate will be issued to successful delegates achieving a pass mark of 70% or over. The examiners decision is final. Those delegates who are unsuccessful may take one re-sit of the course examination by arrangement, the re-sit is based upon the failed questions only, if after this delegates are unsuccessful, we will advise to repeat attendance of the course.

Re-sit ProcedurePlease call the training administration team on 0845 600 6048 to arrange an examination re-sit. It is the responsibility of each delegate to inform our training administration team that you wish to take a re-sit, you must inform the training administrator of the following:• The number and title of the course exam to be taken again• The prepared venue where the re-sit is to be taken, this will be arranged during the running of an existing course and is subject to availability.• We need this information at least 10 working days prior to the course date selected• We will advise on areas of revision required

Course and Assessment ContentEvery effort has been made to ensure the accuracy of information in this publication. Andrew Page Ltd will use all reasonable endeavour to deliver courses in accordance with the descriptions laid out in this prospectus. However, we reserve the right to amend course and assessment content in line with technical and legislative requirements.

Personal incident and liabilityAndrew Page Ltd cannot accept responsibility for loss of, or damage to, personal belongings of delegates. All contents published within AutoEducation remain the intellectual property right of Andrew Page Ltd. E & OE. For further information contact the booking line on 0845 600 6048 or visit: www.autoeducation.co.uk

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AP-Tech - Equipped to assistWhether your chosen subject is air conditioning, common rail diesel, high end diagnostics or basic brake theory, AP Tech offer a full range of diagnostic, AC and capital equipment to ensure you not only have the knowledge, but the best tools for the job, all from the industry’s leading tool and equipment manufacturers. We also offer a huge range of hand tools, specialist tools and small garage equipment – we really are the one stop shop for everything you need to equip the modern day workshop.

Check out just a small sample of our range of products below, you can also visit www.ap-tech.co.uk or call us on 0845 600 6048 and speak to one of our dedicated equipment specialists.

www.autoeducation.co.uk

AutoEducation,Andrew Page Ltd,Apson House, Colton Mill,Bullerthorpe Lane,Leeds LS15 9JN.

Contact Details Tel: 0845 600 6048Email: [email protected]

The Andrew Page Automotive training programme