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© Copyright CDC Software 1
Support, Services, Training Topics
MarketFirst Professional Services & Support
MarketFirst Training
© Copyright CDC Software 2
Professional Services for Marketing…
We offer a wide range of professional services… Deployment Hosting Advanced training and knowledge transfer Best practice campaign guidance Campaign optimization Custom report services Staff augmentation Campaign outsourcing Supporting advanced marketing strategies with Blogging, Pod Casting, and SMS Email deliverability List cleaning and deduping Customer/prospect experience surveying and analysis Lead management process optimization, lost lead analysis
© Copyright CDC Software 3
Professional Services Catalog
Campaign creation services offered as defined PS menu options– Provides marketers with easy access to supplemental services
© Copyright CDC Software 4
Customer Forums
© Copyright CDC Software 5
CDC MarketFirst Users Group
For Customers– Share best practices– Expand your network– Discuss product direction with
CDC Software
For CDC Software– Greater insight into customer
requirements– More successful and committed
customers– A forum for assessing future plans
First meeting planned for early fall To take an active role in the group, please contact Jeff Wood
First meeting planned for early fall To take an active role in the group, please contact Jeff Wood
© Copyright CDC Software 6
MarketFirst Website
www.marketfirst.com
© Copyright CDC Software 7
Blog – The Customer-Driven Marketer
© Copyright CDC Software 8
MarketFirst Training
1. Educational Overview
2. Courses and Curriculum
3. Course Calendar
(Internet is Required For These Links)