KS/Research/2005 1

“Emerging Paradigms in Business”

Hardwar Management Association June 17, 2006

PART I

WE ARE FAINC CHANGES AT UNPRECENDENTED SPEED

• Globalization and competition• Less diversification and more focused business• “ speed of market” - the over

riding need• Merger and acquisitions• Technology innovation

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WE ARE FAINC CHANGES AT UNPRECENDENTED SPEED

• Internet and e-business development.

• Increasing expectations - customer and employees.

• Ever increasing mobility of talent.

…requires capability for business to respond to the unforeseen

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The CHANGE……...• Accelerating pace of change• Customer expectations• Technology• Competition• Time -speed to market• Government regulations• Employee demandsPressure for radical rethinking………

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Changing expectations

Better...Better... Better...Better...

Higher Quality& Service

Faster...Faster...

Faster turnaround,processing & response time

Lower prices & cost

Cheaper...Cheaper...

That was then……” Pick any two”

This is now…..”We want all & many more”

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CHALLENGES (The EDGE)• Leaders with Passion to Win Mr B M Munjal, Mr N R

Narsayanamurthy Mr Azim Premji, Mr K M Birla &

Mr Ratan Tata

• Creativity Deccan Airlines, Cavin Care & Kerala Tourism

• Flexibility Bharti, Nirma

• Efficiency DHL/Blue Dart Courier

• Quality Sundaram Fastners,Bharat Forge, IIM’s/IIT’s

• Execution holds the Key to success : AIMA-NMC

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CHALLENGES -ContdAnd above all..

• Managing In the Era of Uncertainty: Feeling comfortable in new encounters. Deal with multiple issues at the same

time with different characteristics in a same frame of mind.

Confront new situations with an open mind.

Create a pool of experience - based upon lessons learned will be critical to manage these Challenges.

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As Global Manager Your Vision should Five years hence

be:• Who will be your Competitors?• What Technology will apply your

business?• What regulations will governs my

business?• Who will be your Business Partner?• Who will be your principal

Investors/Owners/stakeholders?

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• ‘To succeed in today’s business, build an empowered organisation in which individuals have the knowledge, skills, desire and opportunity to personally succeed in a a way that leads to collective organizational success’

Stephen Covey

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HARDWAR MANAGEMENT ASSOCIATION

June 17, 2006

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33

9

58

0102030405060708090

100

Service Manufacturing Commercial

INDUSTRY NO. OF RESPONDENTS %Service 50 58%Manufacturing 8 9%Commercial 28 33%Total 86 100%

1. CLASSIFICATION OF RESPONDENTS

Analysis: As it is clear from the above table and in sample survey of 86 respondents. 58% of the respondents are from service industry, 33% from commercial and 9% from the manufacturing industry

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7

93

0102030405060708090

100

Yes No

RESPONSE NO. OF RESPONDENTS %YES 80 93%NO 6 7%Total 86 100%

2. NEED OF M.B.A. GRADUATES

Analysis: 93% respondent’s hires MBA graduates in their organisations & 7% of respondent were not interested in MBAs.

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AREA NO. OF RESPONDENTS %Marketing 52 62%Finance 10 11%HRM 6 7%Others 2 2%More than one Areas 16 18%Total 86 100%

3. AREA OF SPECIALIZATION PREFERRED

Analysis: According to the survey 62% respondent prefer students with Marketing specialization, 11% finance, 7% HRM, 2% others and 18% prefer students with more than one Area (Marketing or Finance or HRM) for their requirements

Marketing62%Finance

11%

HRM7%

Others2%

More than one areas

18%

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17

51

4

28

0102030405060708090

100

PracticalOrientation

MoreDemand

SalesGeneration

Others More thanone

4. REASON FOR SELECTION

Analysis: According to the survey 28% prefer practical orientation, 4% due to more demand, 51% MBA for sales generation, 17% prefer more than one selection criteria.

REASON NO. OF RESPONDENTS %Practical Orientation 24 28%More Demand 4 4%Sales Generation 44 51%Others 0 0%More than one 14 17%Total 86 100%

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CAPABLE NO. OF RESPONDENTS %Yes 80 93%No 6 7%Total 86 100%

5. CAPABILITY OF MBAs PERFORMING IN DIFFERENT CULTURAL ENVIRONMENT

Analysis: From the above table we observe that out of 86 respondents, 93% are agreed that MBAs employed by them are capable of performing in different cross culture environment and 7& respondents opposed it.

No7%

Yes93%

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SATISFIED NO. OF RESPONDENTS %Yes 66 77%No 20 23%Total 86 100%

6. SATISFACTION RELATED TO THE KNOWLEDGE OF MBA GRADUATES

Analysis: From the above table 77% of respondents are satisfied with subject related knowledge of hired MBA whereas 23% are not satisfied.

No23%

Yes77%

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7

93

0102030405060708090

100

Yes No

SATISFIED NO. OF RESPONDENTS %Yes 80 93%No 6 7%Total 86 100%

7. SATISFACTION WITH ADDITIONAL SKILL

Analysis: According to the table 93% respondents are satisfied with additional skills like computer proficiency and qualitative ability of hired MBAs while 7% are not satisfied.

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2011

87

0102030405060708090

100

Essential Preferable Can dowithout it

NotRequired

REQUIREMENT NO. OF RESPONDENTS %Essential 74 87%Preferable 10 11%Can do without it 0 0%Not required 2 2%Total 86 100%

8. RATING BASED ON LANGUAGE AND COMMUNICATION SKILL

Analysis: Out of 86 respondents 87% of respondents are in favour of that language competency and communication skill are essential for job while 11% said that it is preferable and 2% said that it is not required.

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8

32

60

0102030405060708090

100

Yes No No Response

SATISFIED NO. OF RESPONDENTS %Yes 52 60%No 28 32%

9. SATISFIED WITH COMMUNICATION SKILL

Analysis: According to the table 60% respondents satisfied with communication skill of hired MBA whereas 32% are not satisfied and 8% did not responded on this issue.

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08

25

67

0102030405060708090

100

Devoted &willing to

workwithout

constraints

Devoted &willing to

work withconstraints

Casual Negativeattitude

RATING NO. OF RESPONDENTS %Devoted and willing to work without any constraints 58 67%Devoted but works with constraints of time, place etc. 22 25%Casual Approach 6 8%Negative Attitude 0 0%Total 86 100%

10. RATING TO JOB RELATED ATTITUDE

Analysis: According to the table 67% respondents rated that job related attitude of hired MBA is devoted and willing to work without any constraints whereas 25% said that MBA’s are devoted but work with constraints of time, place and 8% said that they have casual approach.

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0

4940

11

0102030405060708090

100

REQUIREMENT NO. OF RESPONDENTS %Courteous 42 49%Acceptable 34 40%Aggressive 10 11%Unacceptable 0 0%Total 86 100%

11. BEHAVIOUR OF HIRED MBA’S

Analysis: According to table 49% or respondents said that the behavior of hired MBA was courteous whereas 40% said it was acceptable and 11% told that they were aggressive.

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8

2118

51

0102030405060708090

100

Trustful,stable &reliable

Honest Unstable Leastconcern for

ethics

More thanone

parameters

12. PARAMETERS OF VALUE AND ETHICS

Analysis: From the above table 51% respondents said that hired MBAs are trustful, stable, reliable, 18% said honest, 21% said unstable, likely to switch frequently, 2% said least concern with ethics and 8% said on the basis of more than one parameters.

PARAMETERS NO. OF RESPONDENTS %Trustful, stable and Reliable44 51%Honest 16 18%Unstable and likely to switch frequently18 21%Least concern with ethics2 2%More then one parameters6 8%Total 86 100%